Jim Thompson

Very thorough and experienced. I never once have had doubts about him or thought twice about going to him. His experience shows from the get go. On top of that he is comforting. My wife was not uncomfortable during any meeting or procedure and she has been hesitant with male doctors before.

Ask all the questions that you want to ask. Also, don't hesitate for more clarification or to express any discomfort or doubts for any reason

Dr. Thompson is very trustworthy and kind. He has a calming bedside manner, yet he tells you what you need to know. They walked us through every step in as much detail as we wanted.

My wife and I were put on vitamins and different things like that before retrieval. They are specifically for IVF. Then my wife was on Gonal F, Menopur, and ganirelix. This all worked as expected or better. We retrieved early and were able to get 14 eggs.

Grace, Trish, and Juli were the main PA/Nursing team we saw. They were very professional, very calming, and great at what they do. They did some of the ultrasounds as well as explanations. Not once did we feel like we needed to ask Doctor Thompson to confirm what they told us.

The Doctor, PA, Nurses, and staff are wonderful. The clinic itself is set up to be very calming and welcoming. It is in the basement level of a very old hospital in Albuquerque. Don't let that scare you away from his clinic. It has no bearing on how great of a job they do and the clinic itself once you get inside.

16k specifically for Dr. Thompson and their procedures. There were other costs for medication, anestesia, genetic testing.

He definitely takes the time to meet with patient's one to one when necessary and will take as much time as is needed for any discussion. I thoroughly enjoyed this about this facility. He seemed unsure as to the results at times. I was told I 'may' have endometriosis, then it was not included on the results page. I was told I 'may' have adenomyosis, but they could not be 'sure' unless I had a exploratory procedure, which he stated was invasive and therefore did not recommend. I did not want to go off of a diagnosis for me based on a seemingly insecure evaluation. He then stated he would refer me for a lap endo. I asked if there were any other test I could receive that was less invasive, that may be used to reinforce whether or not I had adenomyosis and important details about it. Both MD Thomspon and a separate physician named Carrie Swartz OB/GYN stated there was no other test I could receive to give a more confident result and location, extent details in regards to my adenomyosis. Later another physician ordered for me a MRI of my abdomen, providing with much stronger confidence that I indeed had adenomyosis and with important additional detail. So I was a bit confused as to why Dr. Thompson and Dr. Carrie Swartz never ordered an MRI of my abdomen for me. Afterward I felt a lot more confident about the finding and the additional details it provided since if I do become pregnant, adenomyosis is something I should know as much about for the IVF stage and for sustaining a pregnancy.

I was largely unsatisfied with my experience through this facility due to the increasingly indifferent, unhelpful and unprofessional responses by the main IVF coordinator, Sheila. The more I asked detailed questions and I believe, when she realized we weren't intending to jump into care quickly, the more unprofessional and downright rude she became. Although I know that patient reviews cannot always be a fair representation of the care or results of a provider or facility, I do believe that patient's are generally very aware of the quality of care they are receiving, what it is lacking and some healthcare provider responsibility. I found it unsettling that Dr. Thompson at one point was clearly annoyed that I mentioned I was considering going forward with their facility because it had a lack of negative patient reviews. He spoke about patient's as if many of them leave unfair and extreme reviews without taking into consideration their responsibility or their health conditions into consideration. Does this happen? Yes. But I feel that healthcare providers that see no validity or responsibility in patient negative reviews are often not the ones to go to for a myriad of serious reasons. I personally often find this to be an excuse many physicians make, skirting the blame to the patients. I find most patients actually have a very good idea of when they are not being treated appropriately or when their results have been diminished in part due to lower quality care. I know that this facility has produced many successful cases for many people, I just personally did not go forward at this location largely because of disturbing, impatient rude commentary from the IVF coordinator. Also when I was told I had Adenomyosis, MD Thompson stated the 'only way to be more sure is to get an exploratory surgical procedure'. Actually, he could have ordered an MRI, as a following fertility MD did, which provided me with a more definitive evaluation, such as the location and extent specifics, as well as other helpful details. I guess he expected me to just start taking medications for Adenomyosis without any further and more detailed testing, which does not seem safe. Also, the MRI providing detailed location of where my adenomyosis was, was told to me, could help significantly with choice of a more successful implantation location for IVF.

They do not do Natural based IVF cycles here, as far as I am aware. They did explain they do use the lowest-dose hormone birth control pill available at present, in order to reduce the negative risks of older women using oral contraceptives. I had planned to do my IVF cycle earlier, so I started the birth control pills right away. However, when there were delays, largely to my being unsure whether I wanted to go through IVF at this location due to the increasingly unsupportive and unprofessional attitude of the IVF coordinator, noone ever suggested that I stop taking the oral contraceptives and start them again at a certain time before my determined cycle. I was on oral contraceptives for an extended period of time and I don't know if that's a great decision for someone in their 30's. Also, one time when I was planning to go forward with IVF right away and had lost my birth control pill on a weekend and had to have him call in my prescription as I was not in my regular location, he made it VERY clear that he was not happy about being bothered over something of this nature. I knew it wasn't trivial because they had told me prior, that if I did not take my BCP consistently it would throw off my IVF start date. So, that was another experience that didn't seem to reflect consideration for patient's feelings or success in regards to the extreme impatience and tone it was delivered in.

Sheila is very organized and thoroughly educated in the typical process at her facility. She was initially extremely kind, supportive and compassionate and this was one reason why I felt comfortable at this facility to start. However, that professional and supportive demeanor changed VERY quickly and I was never certain as to why, but she clearly felt very comfortable changing her tone. She often spoke to my significant other and I with statements such as 'well I don't know, that's on you to figure that out', 'we work with this lab, but we don't talk to them about their statistics/processes and costs to the patient, that's not my job, so you'll have to talk to them. I can't be responsible for that information'. I understand that it is our responsibility to hold a lab responsible for their details and to discuss these things with them one to one, but I found it completely unsupportive and disturbing that she did not know the information at all, nor thoroughly, in order to give us a complete idea BEFORE we discussed it with the lab. Just because this part of the care, which is HUGE, is 'not her responsibility' to discuss with us technically, in no way means she shouldn't know it all nor think it isn't her responsibility as the Nurse Coordinator to discuss it with us at all. Also, once we found we had to do PGD testing, she used language, verbal and nonverbal, that we both perceived as her talking down to us in major ways. I looked over at my significant other and it just hurt me the most to see how it was hurting him the way she was talking to us at this point. She used language that strongly suggested for one that we were stupid, that she wasn't sure we would even be able to go forward there since the process was becoming more complicated, which itself started to decrease my confidence in the facility. I asked, if we weren't able to go forward with the facility, what I should do with the 5,000 worth of medications I purchased. She spoke to me in, her then expected, extremely patronizing tone and said 'Well, MOST people don't purchase their medications before diagnostic screening, that's on you since you purchased them too early. Really, I guess you could always sell them on the internet somewhere?' I was never told otherwise and knew nothing about the process. I'm not sure how someone can think their so incredibly brilliant when they pretend as if the knowledge they hold in the regular day-to-day job is just common knowledge to the general public. Being someone whom works in the medical field, having an IVF coordinator think its acceptable to suggest that I sell prescription medications as a private citizen, obviously not licensed as a prescribing doctor or pharmacist, that were meant for me, privately, on the internet to someone else............is an absolutely inexcusable and horrific thing to say/suggest/or even joke about. I have no idea why this IVF coordinator's tone changed, but the way she began talking to us and the statements she made are genuinely disturbing and this person should in no way be in charge of anyone's care if she feels perfectly entitled to speak to anyone this way at any time.

The majority of the staff at the front desk and the staff RNs are excellent, organized and well-educated in the process. I had one nurse whom would not run my insurance for a diagnostic exam, which would have been approved and would have saved me about $250. I told this nurse that although my IVF would not be covered, that this did not mean my diagnostic exams wouldn't be and I'd like to save money where I could and she still insisted it wouldn't make sense to use my insurance without explaining why further. The facility stated that they fixed this, so they are responsive in fixing snags

From the day that we met Dr. Thompson we were happy with our experience. He gave us several options on how to help raise my husbands sperm count and motility and ran several tests before confirming that we would need IVF. He has been very straight forward with how the entire process works and has been sensitive towards our wants and needs.

Don't be afraid to ask questions and voice your concerns. Dr. Thompson will answer any questions that you have.

Dr. Thompson takes the time with his patients and listens to their wants and needs.

I started off with 225 units of gonal-f and 150 units of menopur for the first 2 days. My dose was lowered to 150 gonal-f and 150 menopur for the 3rd day which is standard for all patients. I had another ultrasound on day 4 and we found out that I was a slow responder so my doses were upped back to 225 gonal-f and 225 menopur. I also needed a few extra days of meds before my follicles were fully matured.

Most of the nurses were very knowledgeable and helpful. There was one nurse in particular that seemed confused about certain things and I sometimes had to call to talk to another nurse to confirm my instructions received. But overall, the nurses were very helpful and compassionate.

The receptionist isn't very friendly sometimes. The location isn't the best since it is at the main hospital. It is very hard to find parking and takes extra time to ensure you arrive at your appointment on time.

The monitoring appointments are scheduled first thing in the morning which was convenient for me because I could stop in before work

We had to do ICSI with our first retrieval and will need it again for our next retrieval. The cost for IVF with ICSI was $16,400. The medication costs were separate.

I have not gotten to the transfer stage yet but Dr. Thompson said that a single transfer is preferred for the first round, which I am totally okay with.

During weekly ultrasounds I usually just seen one of the nurses. But every time I did see Dr. Thompson he was genuine, happy and vocal about the progress and what to expect. The nurses would let me know if my next visit would be with with of the or him. Dr. Thompson is a down to earth Doctor that is trying to help his patients achieve their dreams.

You might not always see him. But he has a great nurse staff that goes above and beyond to help. He is a great Dr. so be prepared to wait there is usually a two month wait for new patients. I would tell all prospective patients, to start their journey as soon as they suspect something.

Dr. Thompson would laugh with me and my fiancee. They would talk and joke about just normal stuff while I was out of the room prepping. I feel like he really cares about the out come and is trying his hardest for us to succeed. Tori is awesome, she is truly genuine. She shows her emotions happy and sad with us.

Tori is awesome. She cares about you as an individual. She was happy with us and cried with us. Trisha is great. She went out of her way to make sure we were comfortable. That she answered all our questions. Sheila you can call her anytime for any questions. She will find out the answer if she doesn't know it.

It at Presbyterian Hospital in the basement. Small waiting room. Front desk ladies aren't as nice as the nurses in the back.

Insurance paid for most of my treatment and meds. I paid approx. $10, 000 out of pocket

I had three embryos make it to freeze and PGS testing. Only one came back normal, one abnormal and one mosaic. He followed up with a genetic specialist to help us make the right decision with our mosaic. Trust him and that he will do the research. He will only allow you to transfer one embryo, but for us that was fine. My fiancee dint want to transfer two.

Dr thompson is a great provider, he and his partner Dr Lee Caperton went separate ways last year and Dr. Thomson was very professional and never bad talked the other doctor or his clinic, and on the other hand Dr. caperton was always making comments about how much better his clinic was than Dr. thompsons(hence the reason why i decided to go back to Dr.thompson). He is very compassionate, i have diminished ovarian reserve at 28 yrs old(when i started thinking about ivf now im 31) and he always gave me options never pushed me into something i might not afford, even though it would be more money for him. He also showed great compassion and willingness to help me in anyway possible when i lost my baby at 15 wks due to a placental abruption. He worked me up for everything to give me the best chance for this next stim cycle. For my fresh transfer he was out of the state on vacation and came back early to do my transfer because we thought that was the only chance we might have had with my embryos because the others were not doing great. Even though he is an older doctor he keeps up to date with whats new in science and research which gives me peace of mind. He is very direct when he needs to be if he thinks something is not a good idea he will let me know even though i want to do it. He forgets some facts about my story so i have to explain a little but he never makes me feel like he doesnt know who i am, its logical for them to not remember everything because they see so many patients. But he always remembers my name and my husband. He is a great provider.

Trust his judgment, he does everything for your own good. And he has a great embryonologist

Dr. Thompson is the only doctor at the fertility clinic i go too, all the staff including Dr.Thompson always welcomed me by name even if I was just walking through the door to sign in to my appointments. He always remembered my history(or reviewed it) prior to going in to see me, so i never have felt like i constantly have to repeat myself as i have with other providers.

I dont remember dosages but i have been on clomid, and femara for IUI's and for ivf i was on high dose menopeur, follistem prior to knowing i was low reaponding. Now that we know im a low responder and diminished ovarian reserve i am on testosterone prior to stimming along with dheas, i will be on high dose menopeur, follistim, dexamethasone and growth hormone in hope to get better and quality response

They are a great team, timely response to messages, always available even on weekends. And very very conpassionate

Strenghths: staff is approchable, knowledgeable and always available. Great embryonologist. You only see one doctor not multiple doctors. Financing available. Takes most insurances. Weaknesses: some equipment seems outdated( but still works its purpose)

Ive paid a lot along the way probably somewhat over 25,000 but im lucky to have a lot of cost covered through insurance otherwise that number would be much higher

I agree with him i was only 29 when i did my 1st transfer therfore the reasoning for doing a single transfer was to prevent complications from multiples in the event that it happened. Now that i have had the three losses his is open to doing a multiple embryo transfer if needed

He was very nice with us and answered all our question but We only saw him one time, during the first appointment then I saw him during one of my exams and that was it, we did not see him again. In fact, we are asking for an appointment with him to discuss our treatment.

Ask all the information you can, read all you can about your options and treatment so you could ask more questions and if you are not sure about something ask to talk with DR. Thompson.

I feel good with Dr. Thompson and his staff, especially Trisha. She has been an amazing nurse who helped us feel very relaxed during the IUIs. She answers all our questions and she is very sweet. Even though I am not pregnant yet I feel she gives us confidence it will happen.

I took clomid 50 mg for 3 months with intercourse during my ovulation days, using ovulation tests, I felt terrible the first two months, I had headaches and felt dizzy. it didnt work so we moved to IUI, same with clomid 50mg, the nurse saw my body responds to clomid and I didnt need the trigger shot because during the ultrasound she saw I was going to ovulated but both cycles didnt work.

They are amazing, I love Trisha, she is amazing, very compassionate and sweet, she made me feel so good every time I had to be in the clinic.

The clinic is good, the service is fast. it is hard to get the first appointment, we waited almost two months for it but after that the attention is very good, you get all the information about treatment during the first appointment, you have to ask a lot if you want to have details but they are nice and answer all the question.

We paid like 2,000 for the medical exams and appointments, our insurance covered only the 10% and the first appointment. then we paid $564 for every IUI cycle.

I didnt talk with my doctor about it yet.

Dr. Thompson took the time to get to know my past health history, and go over everything with us. He made good suggestions for treatments and made us feel comfortable every time. The only negative was that we haven't done more. I think that is just me being impatient however because although my husband and I have been trying for over 3 years, I have only ovulated 6 times. So I understand taking it slower from a logical standpoint, but from an emotional standpoint I just want more monitoring and a more aggressive approach.

Write down any questions you have and take notes during your first few appointments. I think that goes for any RE though. There is so much information being given to you. I feel like I forget to ask things or forget things that were said to me every time.

He took the time to talk to us about things outside of our care as well. For example, we live 3 hours away so our last visit not only did we receive excellent care, but he also gave us some pretty great tips on local restaurants and things to do. He also joked with us the whole time, and during procedures took the time to show my husband and I what he was looking at and what that meant.

So far, we have only done one medicated cycle of IUI and 3 cycles of Clomid total. None of these cycles were monitored. For the non IUI cycles I took 100mg of Clomid CD 5-9 and then had timed intercourse every other day from CD 10-20. I was also instructed to use OPKs to ensure the timing was right. For my one IUI so far, I did 100mg of Clomid CD 5-9 and then started OPKs CD 10. I was instructed to come in if I didn't get a positive LH surge by CD 16. This was the case for me and so CD 17 I had a trans vaginal ultra sound and was given an HSG trigger shot because I had one mature follicle. We came in the next day for the IUI procedure. The next step was to call if my period was late or to start Clomid again CD 5 if my period didn't come, which is what happened and what we did.

I've worked with multiple nurses at the office and they have all been really responsive and wonderful. Julie performed my IUI and multiple ultrasounds for me and she was an amazing nurse.

I think the clinic runs really well. The office staff are really friendly and I was shocked at how quickly they remembered me. It caught me off guard that they spoke to me by name on the second appointment. We never had to wait long, and there was one time we were really early and they got my husband in before his appointment time so we didn't have to wait around. We also knew what to expect cost wise before the appointment so there weren't any surprises.

So far, everything has been partially covered by insurance so the cost hasn't been terrible. We've had to pay about 20% of everything. We haven't moved to IVF yet because of cost however, and that will be around $25-30k depending on the exact protocol.

We have not done IVF, but I do know that his stance is to only transfer one.

I had seen Dr Thompson for diagmosement of endometriosis prior to seeing him for fertility treatments. I understand that he sees many patients but when we decided to go to him for fertility treatment, he acted like he had no clue who I was (even with my chart in his hand showing that he had performed a laparoscopy a few years earlier). I also understand that with the amount of patients he sees, you might not get as personal of a visit as you’d like - BUT the business he is in requires a bit of compassion and warmth that seemed to be lacking more often than not.

Go in with an open mind and keep your faith that God has a plan for you!

I felt like neither a number nor a human - if anything, I felt more like just a number. The scheduling department was very curt, not warm/welcoming/excitement inducing. Most of the nurses were incredible and very helpful and made you feel welcomed. Dr Thompson was similar to the scheduling staff in manor.

I don’t remember many specifics - just that we did injections and estrogen patches and everything worked out as planned!

The nursing staff were incredibly warm and compassionate - which is what is needed in an industry dealing with fertility. They never made ya feel like we were asking stupid questions and always made sure we left with confidence in our treatment.

It would have been nice to have someone call or remind us when different medications were to be started/stopped/increased/decreased. We were given a calendar that had everything written on it but that extra personal touch would have been nice.

We were billed as treatments went on so we didn’t have to pay a lump sum up front. We had diffferent costa Associates with the Doctor, the medications, and the hospital/anesthesia

Dr Thompson had mentioned when we started our IVF cycle that we could implant a few embryos depending on the condition of them. My husband and I had genetic testing done on the embryos (which is HIGHLY RECOMMEND) and found that we had 2 viable embryos. After weighing all options, we decided to have both implanted. Dr Thompson was very hesitant to implant both, suggesting that we just do one at a time. We knew the tiara associated with a multiple pregnancy and wanted to proceed as such. It was incredibly hard/frustrating to finally get the doctor to agree to implant both. Apparently implanting two embryos was going against his protocol - but he had mentioned we could implant multiple in our original consultation.

Dr. Thompson always cared for us as individuals rather than just another number to mark off at the end of the day. He explained things in such a way that we could understand and always made sure we understood everything before the end of our appointments.

Dr. Thompson won't tell you or suggest any kind of treatment that he does not think will not work for you. He is always upfront and honest, but advises his patients in a way that will not get your hopes up about anything.

Dr. Jim Thompson was great with my husband and myself. He was able to quickly and accurately diagnose our infertility situation, as my OB/GYN was not able to accurately diagnose me. Within just a few weeks of a correct diagnosis, I underwent surgery to remove both of my Fallopian tubes due to a blockage and hydrosalpinx. He handled our case with care and concern and delicately advised us of what kind of treatment we would require in order to have a child of our own, which turned out to be IVF. His staff made a few calls to us to check on us periodically while we have been trying to save money for IVF. I would definitely recommend Dr. Thompson to anyone who is in need of extensive fertility care.

Upon reviewing the footage from a procedure I had at another facility, he was able to quickly and accurately pinpoint the issues I was having and was able to create a treatment plan that would best work for us.

The nursing staff and IVF care coordinator were amazing! They always addressed me by name and always seemed to remember our exact issues without having to look up our file. Our IVF coordinator took the time to fully explain everything that entailed with IVF and made sure we understood.

Overall, this clinic is great! The doctor is very educated in his field and has been a Reproductive Endocrinologist for almost 40 years. I was told that Dr. Thompson was so good at what he did, that he could get a rock pregnant. Now that's good!

All costs associated with treatment I received was covered by my insurance, therefore there were not any out of pocket costs.

He is not a very emotional doctor, and doesn't really get too much into the emotional side of things - which was great for us because I hate feeling patronized by my doctor, but he's probably not a good match for everyone. He was always very forthcoming answering my technical and medical questions. The IVF cycle was very well organized, and since it worked on our first round, I feel like he put together a good protocol for us.

Do your homework in advance, and come in ready to discuss the process.

He was very candid with us, especially about the medical aspects of the procedures we were going through. His bedside manner is a little rough, but we thought he was really honest with us. The nurses that work with him were all fantastic.

We went straight to IUI with ICSI because of my husband's male factor infertility. I think this was the right call for us, since we would have just gone through expensive disappointment and ended up at the same place in the end. We froze all of the embryos to be able to do genetic screening, and so that my body could recover from the retrieval before I became pregnant. Turned out again to be a good call, since I had a relatively easy pregnancy.

Sabrina was fantastic. She was warm and positive, and a great help especially helping us learn to do the progesterone injections.

They are well organized, and I really like the way they manage their scheduling. We rarely had to wait more than a few minutes for our appointments. They were great working with my insurer to get my drugs through their approved specialty pharmacy.

My insurance covered our IVF cycle, so I only paid a $30 copay per visit.

We went with two embryos because I was over 35. He left the decision of transferring 1 or 2 embryos up to us because of my age.

Dr. Thompson is a traditional doctor; he follows the book. Meaning that he won't take into account patient recommendations and concerns. For example, we found out a couple of days prior to starting stims with him that the IVF protocol used can play a big role on the quality of the eggs. We scheduled an appointment just to share our concern with that since the protocol he recommended was very high dose for me. He basically said it has been 20 years he has done this practice and he didn't believe the facts we were sharing with him were true and relevant. He was staring at us like we were crazy people. Therefore, he is a very traditional doctor, he won't take current research or patient research into account. Another example of that is when after our complete IVF failure he said he would do the same thing all over again. I always felt rushed in appointments with him. Off course he was listening to us but was all the time mentioning he had to see the next patient instead. He seemed a calm person though, he never raised his voice. He wasn't optimistic about our case. He was ALWAYS bringing donor sperm into the table even after we said we would not like to proceed with that route. I liked he was around in the clinic most of the times. Like for example, during the monitoring, he was there one day to take notes when the nurse coordinator was measuring the follicules. But I think that's an exception since the nurse staff are not there during weekends.

Since I didn't have a good experience regarding the IVF protocol used for me, I'd recommend a prospective patient to ask ahead of time (the first appointment with him) which protocol is going to be used and why. They don't give details like that unless you ask. I would also not decide to go ahead with an IVF here just for convenience of avoiding to travel outside of state. Look for the best options for you and your case. Don't feel like your doctor is the boss because that's exactly the feeling I got from Dr. Thompson.

I felt that all the times we had appointments with the Dr. he was very eager to see the next patient while still answering our questions. That made us feel like a number. I felt he was bothered with us when we asked important details about the treatment.

Because I have one ovary, Dr. Thompson's strategy was to overstimulate me which doesn't necessarily mean is a good and reasonable strategy. There are papers out there that prove the opposite. Since he is a very traditional doctor, in his words, he put me on a protocol he puts everyone else on. He doesn't tailor protocols according to the patient history. Before stimming, I was put on birth control for 40 days (another problem). Once I stopped birth control and my baseline ultrasound was clear (no cysts) I started stims the next day. I was on 225 IU follistim and 150 IU menopur from day 1 for 9 days without adjusting my dosage (not lower not higher). On day 6 of stims he added ganirelix (250 mcg) and I took it for 3 days. I administered follistim in the mornings and menopur in the nights according to their instructions. Then, I triggered on the 9th day of stimming with HCG 10k units. They retrieved 10 eggs, 8 were mature, 4 fertilized, and one made it to blastocyst (day 6). Did PGS testing and a week later found out the embryo was aneuploid (extra chromosome). We decided not to transfer it. The protocol damaged my eggs since I am young (31 yo) and I was in a pretty healthy diet and supplements for 1 year before IVF.

The nurse coordinator there gets a little irritated if you call her back again with the same questions. It's a difficult time and it's ok to ask same questions again even when you have forgotten you already asked them. Overall the nurse coordinator is organized and polite. She answered all our questions when possible in the first appointment. After that, I saw my nurse for the monitoring. Trish was lovely, compassionate. She would answer all my questions making sure I understood the answers and she would return my calls the same day. Very patient in explaining the injections. She is adorable. I am not sure about the other nurses though. She was the one throughout my monitoring during the week. On weekends, the nurse coordinator does the monitoring.

Strengths: it's very convenient the clinic is inside a hospital. That makes me feel safe somehow even though they have their separate clinic. The blood tests can be done in the hospital, so it's very convenient as well. Dr. Reed, the head embryologist, is very knowledgeable and he is very caring and explains all details if you ask. If it wasn't for him we wouldn't have given a chance to try IVF in this clinic. He said to Dr. Thompson he would take our case given our severity. Weaknesses: They don't provide a detailed written fertilization report because they simply don't take notes of each day when the embryo/cells are developing. The only thing they have it's a computer sheet they fill out for each day stating if the cells cleaved or not, with some acronyms about the embryo stage and quality. I was very disappointed with the other embryologist. We wanted to talk with him after our complete failed IVF and I never saw a person shake like him (nervous I guess) when he was trying to explain the fertilization "report". He basically didn't remember how our fertilization developed (later in the conversation we found out it was because they don't take notes) and he was giving us a lecture on embryology instead and not giving specific answers for our case. He blamed my eggs and my husband sperm. Little he knows the protocol plays a big role. From all this experience, I feel Dr. Thompson and the embryology lab live in different worlds in this clinic. Dr. Thompson says in the follow up he would do the same protocol on me because I responded well and my eggs were great. In the same follow up, the embryologist without the presence of Dr. Thompson says my eggs were crappy and Dr. Thompson would change my protocol to improve things. They don't communicate or have a strategy that they are on the same page and the same happened with other things throughout the process.

They scheduled us for a specific time but since they were always running late we would be assisted around 1-2 hours window from our scheduled time. This was very inconvenient since we needed to go back to work but we didn't know the exact time we would be done. In the late stages though it was faster because not everyone was responding the same so there were few people.

IVF with ICSI and monitoring/blood tests included was U$ 17,000.00 Medications were not included. PGS was separate as well. The baseline cost for PGS was U$ 2,500. There was a fee if you had more than 8 embryos to be tested. The first appointments were submitted through insurance. These were appointments before we confirmed we were doing IVF with them. Average, I think it was U$ 300 for each when not including ultrasounds before insurance covered it (they charge the first ultrasound). Semen analysis are also out of pocket as well. We payed U$ 100.00 for one analysis. They were nice to make us a deal for sperm freezing. We payed U$ 1,000.00 for many vials of frozen sperm. I believe for one vial it's around U$ 300.00.

Dr. T was very warm and kind. He often tried to make me feel as comfortable and optimistic as possible, which was great, except when things weren’t going well. I am more the “give it to me straight and I will process it even if it is bad news, but give me the whole truth” type and he tries to make things feel optimistic. We did IVF because my husband had a vasectomy 10+ years ago, but no issues from my side. When the first cycle didn’t go according to plan (lower egg counts and only one embryo to survive) I would have preferred to come up with a new plan that was more aggressive. The second cycle worked but had similar low numbers (fewer eggs and still only one embryo) but it was successful. So I guess in the end, he wasn’t wrong, but I just would have preferred a more aggressive approach after the first failure (for no apparent reason).

Do your research ahead of time and bring up any studies or “new” ideas about IVF- there were several things I asked about that he said I could add because early studies indicated improved odds but he never mentioned or brought them up himself.

He was very warm and caring. He made jokes with me. He asked how I was feeling about different steps of the process. He tried to protect my feelings.

It’s been several years, but I think it was antagonist protocol. We started with a low dose because I was healthy, in my early 30s with no real indication of any fertility problems. We were pursuing IVF because my husband had a vasectomy and was not a candidate for reversal and we would need to do ICSI. However, I was a slow responder to the protocol and the first cycle resulted in low egg counts (7-9 retrieved, 5 fertilized and only one made it to day 5 for testing/freezing) and failed FET. He used a similar protocol with slight dose increase one the second round but we were seeing even lower response and almost had to cance the cycle (we thought we might only get 3 eggs, but ended up with 6-7 in the end. 4 fertilized and 1 made it to testing/freezing and resulted in a positive pregnancy test and live birth.

The nurses were all excellent!! They were all very kind, compassionate and knowledgeable!! They really were great!

I was nervous because at the time I did my treatment, they were the only clinic in the state, and I would have to travel and stay in Albuquerque to do treatments. We considered going out of state, but the experience was very good. It is not a glamorous clinic (like some I looked at seemed more like a spa!)but it was good, clean, cost efficient and the care was top notch!

He offered a package but we had insurance coverage up to a set maximum, so we paid about half out of pocket and half covered by insurance.

We were adamant about not wanting to transfer multiple embryos unless absolutely necessary. He supported that fully.

He has an exceptional bed side manner, doesn't get annoyed when you ask a million questions, and doesn't make you feel rushed. The time you spend with him feels valuable because you have his full attention and feel like he genuinely wants to make this happen for you.

If you've been thinking about it and putting it off, just do it! You'll regret wasting all that time when you see how positive and uplifting he and his staff are.

From the start the staff and doctor made extra efforts to know us personally. They remember details about us and not just facts on a chart.

I was put on Clomid because I wasn't ovulating. I had hysterosalpingogram to evaluate tubes and was diagnosed with a blockage due to endometriosis. A laparoscopy was performed and lesions removed. Lupron for suppression of the endometriosis and to give me a clean slate so to speak. Now I'm trying iui for a few cycles before making the leap and beginning to save for ivf

They were helpful, knowledgeable, and really upbeat.

No long waits, no difficulty getting answers, and a genuine desire to help you. The whole staff is there for you and treat you with so much compassion. They anticipate your needs and questions and make sure you feel informed and excited for success.

First visit is roughly $250 for exam and ultrasound. Iui is around $500 per cycle

I'm not at these steps yet but the doctor is very thorough.

He was always willing to be there and help. If I had any questions at any appointments he would make sure to answer them himself. He always was positive and helped us through the hard times. He took the time to listen.

Come with questions and don’t be aftesud to ask them. He is willing to go over everything with you

He took the time to really listen to my concerns and explain everything to me.

He has been doing ivf for a very long time. A few things he does and doesn’t do. He recommends both partners take a specific prenatal that specifically helps with ivf.

Shelia is amazing. She makes sure you understands everything and she stays in contact with you.

They are amazing. They got me in pretty quick. They new I didn’t want to waste time so I met with everyone the first appointment. They are very organized. They follow through on everything and do what they say they would.

My insurance covered some of it. But I know that the company they use for genetic testing is cheaper then most. It is based on how many embryos are tested.

He does have a strong preference of transferring one embryo for safety.

He was knowledgable and kind. Not the warmest person at first but neither am I or anyone in my family so I don't mind that. I always felt he was present, overheard him recording his notes about our first visit and they were extensive so I think he was giving me full attention.

see him as a professional, not a warm and fuzzy comforter

Dr. Thompson and Trisha were wonderful. Trisha has a friendliness, warmth, and presence that's rare to find anywhere. Dr. Thompson (and Trisha) always took time to answer all my questions, even ones that were well outside his area of expertise.

Trisha and Julia were both totally professional, compassionate, and highly skilled. I also worked with Grace who is really new and seems hesitant but with those two experts to mentor her she has a golden opportunity.

There is one admin there whose customer service training needs work. She is very short and has canned answers and ends calls with 'ok' click. I work in service and expect everyone I work with to close calls with 'thank you' and an offer of additional assistance.

He is very friendly. I decided not to get my eggs genetically tested for moral reasons. The only thing I don’t like about him is every time I see or talk to him he gives me little hope of getting pregnant because he always has to remind me that my eggs were not tested. They didn’t genetically test eggs 10 years ago and women were still able to conceive.

If you don’t want to hear that your embryos may not work because you choice not to have them genetically tested every time you go to the doctor go to another doctor.

Very busy office.

He has used the same protocol for both transfer and has not discussed changing it even though neither transfer has worked. Birth control for two weeks 10ml Lupron Low dose aspirin Then progesterone shots after transfer.

Very friendly.

Very busy clinic with a very small waiting area. There are only about six chairs. There are usually people standing and waiting outside. Very friendly staff. Also it is in the basement of the hospital so there is no cell phone reception which makes for a boring wait.

Around $12,000 for a freeze all IVF cycle with no genetic testing. $3,500 for frozen embryo transfer. No medications included.

He transfers two embryos at a time

Dr Thompson was blunt but compassionate. My first transfer was a success so we were all overconfident for the 2nd and 3rd. We’re back to plan for the worst hope for the best this 4th and last transfer.

Ask all your questions and understand this is routine for him. Sometimes he forget to go slow.

Thompson shows his hopes and disappointments. I wish the treatment was more personalized but he sees me.

Thompson starts with a standard protocol for your diagnosis and adjusts while monitoring. Over the 4 years I’ve been with him he has made adjustments as studies have indicated to.

All members of the nursing staff have been kind and helpful.

The clinic is private (location wise) and that’s a strength in my view. I wish they were better at suggesting therapy and support group. It’s also easy to forget that new patients are walking in scared and with no knowledge. They could slow down and make sure not to skip information.

IVF is about $14,000 to the clinic. This does not include meds, genetic testing, or acupuncture. FET is $3,400 not including meds.

With me Dr Thompson has been cautious. He is more willing to do multiple embryos when you do not have other children.

Sometimes he seemed to be in a hurry so sometimes felt rushed. He did explain things but sometimes I would need more info from nurse. He did seem to genuinely care about us and recalled conversations we had prior which impressed me.

I had an issue with front office staff but dint let that deter you, he is a great dr who us patient and kind

He took the time to get to know me and my family. He remembered conversations and seemed to genuinely care about us.

I had been trying to get pregnant for 5+ years when we finally saw DR. Thompson. He did a complete workup including ultra sounds and otherimaging. He found a fallopiantube that was blown out that my gyno had missed. He was also able to diagnose me with fibroids, cysts and polyps and also unexplained fertility. He performed surgery on me and "cleaned" me up and we went straight for IVF due to mine and husbands age.

Loved all his nurses!!!

The only issue I had with office was the front desk, seemed to be a high turnover and one girl was so rude but luckily rest of staff made up for the one bad apple. I know he has new staff so hopefully that is corrected by now

I had great insurance at the time and had to pay approx 5k out if pocket

I had 2 eggs transferred due to my age and bad egg quality. We agreed with this

We saw another Dr before Dr. Thompson and had a poor experience. Dr. Thompson knew what he was doing and was compassionate. He consistently answered our questions and treated us with kindness. Not once did we feel mistreated by him. He has great bedside manner and adjusted our treatment as needed.

As with any Dr., ask questions. Dr. Thompson proved to be educated and trustworthy!

Dr. Thompson was always kind to us and explained procedures and processes when we had questions.

The nursing staff was always kind and wanted to get to know us; they treated us more as friends than just a number.

The clinic is attached to a major hospital which put us at ease. The only weakness is the parking situation is a pain.

My insurance covered the everything except copays

Dr. Thompson was very kind and throrough. He took the time to answer questions or concerns. He was knowledgeable and did not seem to rush to hurry on to the next patient. He took his time and made sure I felt comfortable and all my questions were answered.

As with any doctor, just do your research and have questions prepared to ask.

Dr. Thompson was very caring and thorough.

I only saw Dr. Thompson once for an IUI, so I don’t have much familiarity with his protocols.

The clinic is located in the basement of a hospital, so it isn’t ideal, but it is at least private. You don’t get the spa-feel, but the facilities are clean and comfortable. I would much rather the doctor be of high quality than the facilities be the more impressive feature.

He helped me get my son, but when the other embryo stopped growing he showed no compassion. When I continued to lose every embryo we transferred he said, I’m not sure what’s going on your not fat. I asked if we could change to the other dr in the practice for our last 2 embryos I was told that wasn’t an option. Which is really disappointing because he wasn’t willing to change the protocol. So we transferred our last 2 embryos and ended up in the same boat! Miscarried both.

Ask questions and demand answers. You are hiring them!

Half the time he didn’t even remember my name or my husbands name.

We tried to do IUI with injections after having worked with a dr that tried clomid and famara with me. I wouldn’t ever ovulate. When we saw no results we went on to IVF withICSI. I ordered a ton of shots but for whatever reason I responded very quickly! I had a possible 50 eggs to remove 😳 but they only retrieved 14.

When we originally started at the clinic we had a great relationship with a few of the nurses. By our last transfer the entire team had changed and we didn’t have a relationship with any of them. The practice has now spilt and capterton and Thomson are no longer together.

I would say they need to be more encouraging and realize how much $$$ people are spending and the emotional toll it takes. Like I said in the previous post, in the beginning the staff was great toward the end they were just so so and not very kind or understanding.

We spend 14,000 on our IVF 6,000 on meds, 5,000 per frozen transfer. That doesn’t include the cost of travel as we are 3 hours from the clinic.