Jim Toner
Emory University Reproductive Center
Available Lines of Communication
Doctor email
Nurse email
Nurse email
Direct line to doctor
Direct line to nurse
Direct line to nurse
Not available by personal cell phone
Medical SchoolU. of Pennsylvania
ResidencyEastern Virginia Jones
FellowshipEastern Virginia Jones
Atlanta
550 Peachtree Street
Atlanta, GA 30308
404-778-3401
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8 assessments
10
10
Age
29
Treated
2018
Success with this Doc
No
Treatment
1 Fertility Medications
Diagnosis
Endometriosis, Recurrent Pregnancy Loss
10
10
Dr. Toner listens very well. He doesn’t come off as “too good” to talk to you. He makes the somewhat awkward conversations that come with infertility feel effortless not intrusive. If you have questions come prepared with them or email him after and he is quick to respond...He was frank with us when he said that there wasn’t much chance and IVF was a better route for us due to the stage of my endometriosis. We had labs and ultrasounds throughout. Everything looked great but no pregnancy. At least we were prepared for that, though, since he had been very up front about what he thought our chances were.
The practice [ACRM] does money back gaurantees if you go through one of their programs so eSET is actually possible financially...they take insurance...was very welcoming. Every staff member calls you by name and is kind...The phlebotomist who draws labs is great. I can’t even really feel her stick me to be honest and that’s saying something since I’m kind of grossed out by needles. The nurse is always ready to return an email or call and the front desk lady is the absolute best. It’s just really streamlined and everybody does their job very well. It’s a cohesive unit- they just work well together.
Age
29
Treated
2018
Success with this Doc
No
Race
European, Ashkenazi Jewish, Black or African-American, Native American
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Fertility Medications
Diagnosis
Endometriosis, Recurrent Pregnancy Loss
10
10
How was your experience with Jim Toner at ACRM?
Dr. Toner listens very well. He doesn’t come off as “too good” to talk to you. He makes the somewhat awkward conversations that come with infertility feel effortless not intrusive. If you have questions come prepared with them or email him after and he is quick to respond.
What's one piece of advice would you give a prospective patient of Jim Toner at ACRM?
Don’t be afraid to ask questions he will thoroughly answer them all.
During treatment, were you treated like a number or a human with Jim Toner at ACRM?
ACRM was very welcoming. Every staff member calls you by name and is kind. Dr. Toner took the time to listen to what I was saying and really answer our questions. He was also prompt about following up with emails when I had additional questions after appointments. I felt he genuinely cared about my input and like it was a team effort to grow our family and my husband and I have both felt very comfortable at all times.
Describe the protocols Jim Toner used in your cycles at ACRM and their degree of success.
We did a cycle of Femara. We decided against IUI for the cycle hoping everything would happen on its own. He was frank with us when he said that there wasn’t much chance and IVF was a better route for us due to the stage of my endometriosis. We had labs and ultrasounds throughout. Everything looked great but no pregnancy. At least we were prepared for that, though, since he had been very up front about what he thought our chances were. He was also very positive about moving forward with further treatment and caring. When we found we could get IVF for lower cost elsewhere he also agreed to do our monitoring so it could be made more affordable for us. Highly recommend him.
Describe your experience with your nurse at ACRM.
All of the staff have been great. The phlebotomist who draws labs is great. I can’t even really feel her stick me to be honest and that’s saying something since I’m kind of grossed out by needles. The nurse is always ready to return an email or call and the front desk lady is the absolute best. It’s just really streamlined and everybody does their job very well. It’s a cohesive unit- they just work well together.
Describe your experience with ACRM.
Yes, they take insurance.
Yes, they do a money back program.
Everybody here is really nice.
The office is very comfortable.
There is a parking lot.
The office is not difficult to find.
Getting an appointment isn’t difficult.
Everybody here is very kind so don’t worry!
Describe the costs associated with your care under Jim Toner at ACRM.
My insurance paid for some things. My femara cycle I had to pay for bloodwork and part of my meds and it was about $1,000 after insurance.
Describe Jim Toner's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at ACRM.
The practice does money back gaurantees if you go through one of their programs so eSET is actually possible financially. He only does multiple transfers after several failed cycles or after a certain maternal age. I think this makes good sense medically since it lowers risk of complications for mom and baby and since the risk for identical twins is still higher even with that eSET.
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Verified
This patient has provided documentation of treatment at this clinic.
10
10
Age
32 - 35
Treated
2015 - 2018
Success with this Doc
Yes
Treatment
1 IUI, 3 IVF
Diagnosis
PCOS, Unexplained, Other
10
10
I have PCOS and I remember him telling me that my weight or the diagnosis would not stop me from becoming a mom. When we meet with him covers all the facts and explains all the possible outcomes.... My second egg retrieval was devastating because we ended up with nothing,but I understand that these things happen.... After having the ERA test done that was performed by Dr.Toner I went on to conceive twice after having four unsuccessful transfers.
The strength of ACRM is their efficiency and organization. The only weakness I would say is the technology of clinic. I think that they should update some of the machines and exam rooms,but other than that I love it.... I cant say enough great things about my nurse. I absolutely,positively love her!! She has helped me through so many ups and downs in this infertility journey. She is more than a nurse,I can call or email her and she always gets back to me.
Age
32 - 35
Treated
2015 - 2018
Success with this Doc
Yes
Race
—
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI, 3 IVF
Diagnosis
PCOS, Unexplained, Other
10
10
How was your experience with Jim Toner at ACRM?
Dr Toner gave me hope when one of his colleagues completely dismissed me. I have PCOS and I remember him telling me that my weight or the diagnosis would not stop me from becoming a mom. When we meet with him covers all the facts and explains all the possible outcomes. He supports whatever decisions we make and have gotten us through some pretty tough times. ACRM's lab does not accept our insurance so we had to have our third egg retrieval at another clinic. Although we were able to get some eggs I felt more comfortable just paying the money to go back to ACRM. My seventh egg transfer will be March 13 with Dr.Toner and I wouldnt have it any other way.
What's one piece of advice would you give a prospective patient of Jim Toner at ACRM?
He's a very kind man,and definitely knows what hes talking about. He will give you hope when other wont.
During treatment, were you treated like a number or a human with Jim Toner at ACRM?
My team is absolutely amazing! Dr.Toner and my nurse Mikesha Middlebrook have always treated myself and m husband as more than just patients. We have a very long and complicated history,but they've always been there for us. I suffer two second trimester losses due to an incompetent cervix and they both came to the hospital and just sat with us. It meant the world to me that in my lowest moment they were there for us.
Describe the protocols Jim Toner used in your cycles at ACRM and their degree of success.
My second egg retrieval was devastating because we ended up with nothing,but I understand that these things happen. Trial and error. I was triggered too early and my eggs hadn't had time to mature.
After having the ERA test done that was performed by Dr.Toner I went on to conceive twice after having four unsuccessful transfers.
My protocols for egg retrieval is to stim slow and steady to prevent OHSS.
Transfer protocol is very simple estrogen tabs,followed by six days of PIO before transfer. My ERA results showed that I needed an extra day of PIO before transfer.
Describe your experience with your nurse at ACRM. (Assigned nurse: Mikesha Middlebrook )
I cant say enough great things about my nurse. I absolutely,positively love her!! She has helped me through so many ups and downs in this infertility journey. She is more than a nurse,I can call or email her and she always gets back to me. Shes been there for me and my husband through transfer after transfer,loss after loss. She held my lifeless baby in her arms and Ill never forget that. She goes above the call of duty and I am so grateful to have her as my nurse. She is truly is an extraordinary woman and definitely a huge contributor to ACRM's success.
Describe your experience with ACRM.
The strength of ACRM is their efficiency and organization. The only weakness I would say is the technology of clinic. I think that they should update some of the machines and exam rooms,but other than that I love it.
Describe your experience with your monitoring appointments at ACRM.
I have no complaints with the time frame of monitoring. It makes sense that they are done first thing to ensure that patients with consults later on in the day get the full attention they deserve.
Describe the costs associated with your care under Jim Toner at ACRM.
Right now Dr.Toner i covered under my insurance but not the lab. That part has been a bit of a disappointment,but Dr.Toner offered us a 20% discount for what is not covered under insurance.
Describe Jim Toner's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at ACRM.
I am a one at a time kind of patient. I understand after all the information I have now that if an embryo is genetically tested and transfer is at the right time,all it takes is one embryo. At my age and having genetically tested embryos I understand that it is safe for me health wise to transfer one embryo at a time.
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Verified
This patient has provided documentation of treatment at this clinic.
7
8
Age
36 - 37
Treated
2016 - 2017
Success with this Doc
?
Treatment
3 IUI, 1 IVF
Diagnosis
Male Factor
7
8
He [Dr. Jim Toner] lacked emotion or bedside manner, but was always pleasant and optimistic. I trust him and felt he had a very good sense of what he was doing and how to handle our case successfully. He recommended freezing sperm (which was unsuccessful because samples didn't survive thaw well)...He made sure to be very familiar with all details of our case.
[ACRM] Strengths: professional, great nurses, seemingly popular, very organized process. Weaknesses: some (not all) administrative staff is disorganized and rude...Strengths: professional, great nurses, seemingly popular, very organized process. Weaknesses: some (not all) administrative staff is disorganized and rude...He [Dr. Jim Toner] lacked emotion or bedside manner, but was always pleasant and optimistic. I trust him and felt he had a very good sense of what he was doing and how to handle our case successfully. He recommended freezing sperm (which was unsuccessful because samples didn't survive thaw well).
Age
36 - 37
Treated
2016 - 2017
Success with this Doc
?
Race
Ashkenazi Jewish
Income
$100K - $199K
Occupation
Sales Representative
Order & Number of Docs Seen
3rd of 5 Docs
Treatment
3 IUI, 1 IVF
Diagnosis
Male Factor
7
8
How was your experience with Jim Toner at ACRM?
He lacked emotion or bedside manner, but was always pleasant and optimistic. I trust him and felt he had a very good sense of what he was doing and how to handle our case successfully. He recommended freezing sperm (which was unsuccessful because samples didn't survive thaw well).
What's one piece of advice would you give a prospective patient of Jim Toner at ACRM?
Do not expect extreme warmth, but do expect a capable and calm Doctor.
During treatment, were you treated like a number or a human with Jim Toner at ACRM?
He made sure to be very familiar with all details of our case.
Describe the protocols Jim Toner used in your cycles at ACRM and their degree of success.
Antagonist protocol (no female issues known). ICSI for fertilization
Describe your experience with your nurse at ACRM. (Assigned nurse: Mikesha Middlebrook)
Mikesha was EXCELLENT and has taken great care of me. My patient care coordinator, Michelle, was very forgetful. She often called to schedule me for a treatment I wasn't scheduled to even have. Thankfully for my IVF cycle I made most of my appointments with Mikesha and felt great in her care.
Describe your experience with ACRM.
Strengths: professional, great nurses, seemingly popular, very organized process.
Weaknesses: some (not all) administrative staff is disorganized and rude.
Describe your experience with your monitoring appointments at ACRM.
This was a well-oiled machine. I was usually called into appointments within 15 minutes, though I was almost always early or on time. I did wait for 10-15 minutes in the exam rooms, though.
Describe the costs associated with your care under Jim Toner at ACRM.
Cycle $15,600. Meds $3,300. Pre-treatment (Hysteroscopy, mock transfer) $1,770.
Describe Jim Toner's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at ACRM.
Dr. Toner's colleague Dr. Keenan performed eSET.
What specific things went wrong at ACRM?
- Failed to call in prescriptions to pharmacy
- Lost paperwork
- Lost appointments
- Provided conflicting information
- Scheduled the wrong procedure
Describe the specific things that went wrong at ACRM.
Michelle, patient coordinator, called to schedule me for a D&C instead of a cyst aspiration procedure. Previously, she had also called to schedule an IVF cycle when I was only scheduled for an IUI. I made mention to Dr. Toner of this, but remained her patient. Fortunately as I began IVF my nurse Mikesha scheduled most of my appointments and procedures and my interactions with Michelle were limited. I think ACRM really does prioritize their nursing staff care (which is good), but their administrative staff leaves a lot to be desired and when you mention that, the doctors listen but do not make an effort to make changes.
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Verified
This patient has provided documentation of treatment at this clinic.
10
10
Age
31 - 32
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
6 IUI, 2 IVF
Diagnosis
Anovulation, Diminished Ovarian Reserve, Recurrent Pregnancy Loss, Unexplained
10
10
Dr toner was amazing. He took my emails anytime, always responded with thorough and detailed answers, even when I was really delving into Google research and had a million questions. He never acted annoyed, though I'm sure I was very annoying, heh. He always listened to what I wanted, gave his advice, thoroughly explaining why he recommended it, but always took my wishes and direction into consideration in planning my cycles. Best of all, he always told me it would happen, it was just a matter of time, and never let me lose all hope.
My nurse [at ACRM] was amazing. She always responded to my emails within like 30 mins during business hours, and as soon as she got in. She was so compassionate, even when I cried, and I cried a lot over those 2 years. She always was on top of everything I needed. She made it all easy. She was excellent.... I had diminished ovarian reserve and was a low responder to stimulation medication, so I actually did two "mini ivf" retreival cycles.
Age
31 - 32
Treated
2015 - 2016
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Operations
Order & Number of Docs Seen
1 Doc Seen
Treatment
6 IUI, 2 IVF
Diagnosis
Anovulation, Diminished Ovarian Reserve, Recurrent Pregnancy Loss, Unexplained
10
10
How was your experience with Jim Toner at ACRM?
Dr toner was amazing. He took my emails anytime, always responded with thorough and detailed answers, even when I was really delving into Google research and had a million questions. He never acted annoyed, though I'm sure I was very annoying, heh. He always listened to what I wanted, gave his advice, thoroughly explaining why he recommended it, but always took my wishes and direction into consideration in planning my cycles. Best of all, he always told me it would happen, it was just a matter of time, and never let me lose all hope.
What's one piece of advice would you give a prospective patient of Jim Toner at ACRM?
Dr Toner is not going to give you false hope. If he thinks you have a strong possibility of a good outcome, believe him. Sometimes it just takes longer than we want to accept. It's worth it in the end! Don't be afraid to ask questions, and ask to change your treatment if you feel strongly about it, Dr Toner will work with you. He won't let you stray too far or do anything that could be harmful. He knows what he is doing! But sometimes it's ok to ask to move on to the next course of treatment sooner than later.
During treatment, were you treated like a number or a human with Jim Toner at ACRM?
Dr toner was great. He took my emails anytime, always responded with thorough and detailed answers, even when I was really delving into Google research and had a million questions. He never acted annoyed, though I'm sure I was very annoying, heh. He always listened to what I wanted, gave his advice, thoroughly explaining why he recommended it, but always took my wishes and direction into consideration in planning my cycles. Best of all, he always told me it would happen, it was just a matter of time, and never let me lose all hope. I also loved Dr Calhoun and a few of the other Drs. This is a great practice.
Describe the protocols Jim Toner used in your cycles at ACRM and their degree of success.
I had diminished ovarian reserve and was a low responder to stimulation medication, so I actually did two "mini ivf" retreival cycles. I was on a lowish dose of letrazole days 2-7(I think 5mg? It's hard to remember back in 2015-2016), then a low dose of follistim days 4-until my eggs were big enough. I did not use Lupton or anything to suppress ovulation because I was never ovulating on my own anyway, so they just monitored my estrogen and lh daily until i was ready to trigger. My second retrieval round actually began as a break round-return to an IUI after I had had two miscarriages in a row from a fresh transfer and a frozen transfer, but my ovaries responded so well to the medications that time that we had to switch to an egg retrieval. Normally I had no more than 1-4 follicles developing in any given cycle, but that one I somehow suddenly had 13! That is the retrieval that contained my son. I had an insane pregnancy with him splitting into a twin then the twin dying and the sac becoming a subchorionic hemorrhage that stayed with me until my water broke at 29 weeks, the other transferred embryo becoming ectopic and exploding my fallopian tube, hidden behind my hyperstimulated ovary, for which I had emergency surgery to discover this and remove my right ovary, all while I was pregnant with my son. But it was worth it in the end!
Describe your experience with your nurse at ACRM. (Assigned nurse: Megan....Kennedy? I can't remeber her last name but I can look in my emails.)
My nurse was amazing. She always responded to my emails within like 30 mins during business hours, and as soon as she got in. She was so compassionate, even when I cried, and I cried a lot over those 2 years. She always was on top of everything I needed. She made it all easy. She was excellent.
Describe your experience with ACRM.
The only problems were occasional wait times and billing issues, but the Marietta office was great. Just stay on top of your bills, check them all for accuracy, mistakes happen. Also, some of the Drs are not as compassionate. I did not like Dr Fogle. She sent me home with no pain meds telling me I was just gonna have to tough ohs out, when I told her I felt like I was dying, and I turned out to have a ruptured ectopic pregnancy. Dr Calhoun was amazing, though.
Describe the costs associated with your care under Jim Toner at ACRM.
I paid about $11,000 total per egg retrieval, since my insurance covered some things like bloodwork, not including medications. Medications per retrieval were purchased offsite, and for me were about $1100, because of the mini IVF cycle. Dr toner always helped discount procedures for me. I was able to take out the costs for any specific procedures I didn't need, not just charged the global ivf cycle price. I went through each cost list with a fine toothed comb and they worked with me. My frozen transfer cycle was about $4000, plus medication. IUI cycles were covered by my insurance, but cost me about $200/ month.
Describe Jim Toner's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at ACRM.
Acrm is a big advocate for only transferring one embryo at a time. I followed their advice the first two transfers, especially since I only had two good embryos from my first retrieval, but the 3rd I really wanted to up my odds of a good embryo, so I insisted on transferring 2. I paid for that by getting pregnant with my son AND having an ectopic pregnancy at the same time, for which they had to do emergency surgery to remove my right fallopian tube when I was 8 weeks pregnant with my son. It all turned out ok in the end, though!
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Verified
This patient has provided documentation of treatment at this clinic.
7
6
Age
33
Treated
2015
Success with this Doc
No
Treatment
5 IUI
Diagnosis
Anovulation, Male Factor, Unexplained
7
6
For the most part I felt like a human, however the office [ACRM] was always busy and it didn't seem that he took the time to look in my chart before seeing me. I took 3 months off in between iui 4 and iui 5 and no one noticed...He [Dr. Jim Toner] was direct and to the point, and explained things fairly well. He was willing to answer all of my questions, but was always rushed. I felt that I was in good hands though. I think if there were better emotional support from him I would feel better. However, I would rather have a competent physician that wasnt overly friendly vs a super friendly physician who may not know exactly what they were talking about or what needed to be done.
For the most part I felt like a human, however the office [ACRM] was always busy and it didn't seem that he [Dr. Jim Toner] took the time to look in my chart before seeing me. I took 3 months off in between iui 4 and iui 5 and no one noticed...Janelle was amazing. She was always great with bloodwork and coordinating prescriptions for the doctor if needed. My nurse (I forgot her name!) Was great as well. The back office staff is always sweet and we're great to talk about any issues I was dealing with.
Age
33
Treated
2015
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 2 Docs
Treatment
5 IUI
Diagnosis
Anovulation, Male Factor, Unexplained
7
6
How was your experience with Jim Toner at ACRM?
He was direct and to the point, and explained things fairly well. He was willing to answer all of my questions, but was always rushed. I felt that I was in good hands though. I think if there were better emotional support from him I would feel better. However, I would rather have a competent physician that wasnt overly friendly vs a super friendly physician who may not know exactly what they were talking about or what needed to be done.
What's one piece of advice would you give a prospective patient of Jim Toner at ACRM?
Be prepared to feel a bit like a number. I've heard so many good things about the office, so even though we didn't have success yet doesn't mean that they won't.
During treatment, were you treated like a number or a human with Jim Toner at ACRM?
For the most part I felt like a human, however the office was always busy and it didn't seem that he took the time to look in my chart before seeing me. I took 3 months off in between iui 4 and iui 5 and no one noticed.
Describe the protocols Jim Toner used in your cycles at ACRM and their degree of success.
We started with bloodwork, naturally. My husband was diagnosed with low testosterone, and even though his sperm count was still in the normal range, it was on the low side. He was prescribed clomid to help with his testosterone, which in turn boosted his sperm count over the next few months.
As far as I'm concerned, my bloodwork came back all within a normal range. I was then sent for a hsg, which showed that my tubes were clear. Dr. Toner then met with us to discuss a game plan. Dr. Toner thought that we just had a bit of 'bad luck' over the previous 18 months and want us to give iui a try. Every month, my husbands sperm count rose but I did not/ have not fallen pregnant as of yet. Going on 3 years of trying!
Describe your experience with your nurse at ACRM. (Assigned nurse: Janelle (phlebotomist))
Janelle was amazing. She was always great with bloodwork and coordinating prescriptions for the doctor if needed. My nurse (I forgot her name!) Was great as well. The back office staff is always sweet and we're great to talk about any issues I was dealing with.
Describe your experience with ACRM.
I've been to 2 of the locations. The offices themselves are very nice, but the front office is fairly flaccid at both locations. No greeting or 'how are you?'. They also don't run your insurance before hand if your insurance changes- one of the reasons we stopped having the iui's performed was because my insurance changed. They didn't run it the first 2 visits after and made me pay out of pocket, which was almost $1000. Then i found out my insurance covered nothing, so we stopped the iui midcycle.
Describe the costs associated with your care under Jim Toner at ACRM.
Baseline ultrasound and bloodwork- approx. $500
Midcycle ultrasound and bloodwork- approx. $500
Hsg- approx $400
Iui- approx $300
Describe Jim Toner's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at ACRM.
N/a
What specific things went wrong at ACRM?
- Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at ACRM.
We had a few issues getting a refill on my medication and my husbands- I took a few emails and phone calls to sort it out.
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10
10
Age
34 - 38
Treated
2013 - 2017
Success with this Doc
No
Treatment
3 IUI
Diagnosis
Endometriosis, Poor Egg Quality, Tubal Blockage, Recurrent Pregnancy Loss
10
10
Dr. Toner is very caring. He's very honest and realistic. He's hopeful, but won't give you false hope. He's always been there when I needed to meet with him. Very comfortable to be around. He's always smiling!... He's strengths are his knowledge, his heart, positive, but realistic, wants the best for his patients. No negatives with him. I remember Dr. Toner telling me that it's not a matter if you'll get pregnant but when. That gave me hope.
Great friendly staff [ACRM- Atl Per]. Beautiful offices. Organized. Labs are quick. Always returned calls. Great customer service. They answer your questions and take their time with helping you out. I wish they weren't so expensive.... One cycle of Fresh IVF is $18,000 not including Meds.... They were very informative. If they said they would call back they always would.... Dr. Toner is very caring. He's very honest and realistic. He's hopeful, but won't give you false hope.
Age
34 - 38
Treated
2013 - 2017
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI
Diagnosis
Endometriosis, Poor Egg Quality, Tubal Blockage, Recurrent Pregnancy Loss
10
10
How was your experience with Jim Toner at ACRM?
He's strengths are his knowledge, his heart, positive, but realistic, wants the best for his patients. No negatives with him. I remember Dr. Toner telling me that it's not a matter if you'll get pregnant but when. That gave me hope.
What's one piece of advice would you give a prospective patient of Jim Toner at ACRM?
He might seem shy at first.
During treatment, were you treated like a number or a human with Jim Toner at ACRM?
Dr. Toner is very caring. He's very honest and realistic. He's hopeful, but won't give you false hope. He's always been there when I needed to meet with him. Very comfortable to be around. He's always smiling!
Describe the protocols Jim Toner used in your cycles at ACRM and their degree of success.
We tried Clomid cycles and Femara cycles. Basic stuff. Then we moved on to IUI. Logical next step. IVF was just the next logical step after IUI. A blocked tube, poor egg quality, endo. Just makes sense. With my recurrent pregnancy losses, it makes sense to do testing on the embryos. He's just very logical in his thinking.
Describe your experience with your nurse at ACRM. (Assigned nurse: Sharon Ball)
They were very informative. If they said they would call back they always would.
Describe your experience with ACRM.
Great friendly staff. Beautiful offices. Organized. Labs are quick. Always returned calls. Great customer service. They answer your questions and take their time with helping you out. I wish they weren't so expensive.
Describe the costs associated with your care under Jim Toner at ACRM.
One cycle of Fresh IVF is $18,000 not including Meds.
Describe Jim Toner's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at ACRM.
I think if I was to be older in my 40's I think he would do two, but he would do normally one.
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10
10
Age
24 - 25
Treated
2017 - 2018
Success with this Doc
?
Treatment
3 IUI
Diagnosis
Endometriosis, PCOS, Unexplained
10
10
I would recommend Dr. Toner to ANYONE. His bed side manner is phenomenal and through the hills and valleys he has been there to answer all questions. He feels like a part of our family at this point. ... After our miscarriage, Dr. Toner prayed with us, followed up daily, and shared our pain during such a difficult time. He has made us feel that he is just as invested in our success as we are.
The team [Atlanta Center for Reproductive Medicine] is on the front end of new treatments, which I really appreciate. I feel like we have a say in our treatment, with his education to guide us in the right direction. The team hears my concerns and addresses them to the best of their ability. ... They forgot to call in my letrozole, but after a one call reminder I had it called in within the appropriate time.
Age
24 - 25
Treated
2017 - 2018
Success with this Doc
?
Race
Native American
Income
$50K - $99K
Occupation
Marketer or PR
Order & Number of Docs Seen
1st of 2 Docs
Treatment
3 IUI
Diagnosis
Endometriosis, PCOS, Unexplained
10
10
How was your experience with Jim Toner at ACRM?
I would recommend Dr. Toner to ANYONE. His bed side manner is phenomenal and through the hills and valleys he has been there to answer all questions. He feels like a part of our family at this point.
What's one piece of advice would you give a prospective patient of Jim Toner at ACRM?
Utilize his knowledge. His bachelors is in psychology. I feel like he has helped me take care of my mind and body during this journey.
During treatment, were you treated like a number or a human with Jim Toner at ACRM?
After our miscarriage, Dr. Toner prayed with us, followed up daily, and shared our pain during such a difficult time. He has made us feel that he is just as invested in our success as we are.
Describe the protocols Jim Toner used in your cycles at ACRM and their degree of success.
Because I was diagnose as unexplained, we have utilized letrozole, trigger shots and IUI’s for our last three cycles. We have 2-3 check in’s, including blood work per month. 3 IUI’s, first- chemical, second miscarriage at 11 weeks, third- unsuccessful.
Describe your experience with ACRM.
The team is on the front end of new treatments, which I really appreciate. I feel like we have a say in our treatment, with his education to guide us in the right direction. The team hears my concerns and addresses them to the best of their ability.
What specific things went wrong at ACRM?
- Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at ACRM.
They forgot to call in my letrozole, but after a one call reminder I had it called in within the appropriate time.
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Verified
This patient has provided documentation of treatment at this clinic.
10
9
Age
33
Treated
2017
Success with this Doc
?
Treatment
1 Fertility Medications
Diagnosis
Male Factor
10
9
Dr Toner took time to explain everything to us. Step by step as to what we would be looking at as treatment. I was suprised to sit down with him on our first appointment. Usually you talk with nurses and other office professionals first, but not at this appointment. He was eager to begin treatment that day, and we are coming up on our next appointment. If the first course of treatment didnt work, he has other options for us.
Dr Toner took time to explain everything to us. Step by step as to what we would be looking at as treatment. I was suprised to sit down with him on our first appointment. Usually you talk with nurses and other office professionals first, but not at this appointment. He was eager to begin treatment that day, and we are coming up on our next appointment. If the first course of treatment didnt work, he has other options for us.
Age
33
Treated
2017
Success with this Doc
?
Race
Prefer not to answer
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Fertility Medications
Diagnosis
Male Factor
10
9
How was your experience with Jim Toner at ACRM?
Dr Toner took time to explain everything to us. Step by step as to what we would be looking at as treatment. I was suprised to sit down with him on our first appointment. Usually you talk with nurses and other office professionals first, but not at this appointment. He was eager to begin treatment that day, and we are coming up on our next appointment. If the first course of treatment didnt work, he has other options for us.
What's one piece of advice would you give a prospective patient of Jim Toner at ACRM?
Be honest and open so he can use his experience to help in the best way possible.
During treatment, were you treated like a number or a human with Jim Toner at ACRM?
Our first appointment, we sat down with Dr. Toner, and he was very polite and made sure we understood everything he was telling us and is optimistic of our course of action.
Describe your experience with your nurse at ACRM. (Assigned nurse: Kim)
Phone communication is nearly non existent. Email is preferred, but we didn't realize that.
Describe your experience with ACRM.
Very comfortable feel to the waiting room. Quick to move patients in.
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