How was your experience with John Csokmay at ART Institute of Washington?
Dr. Csokmay was gentle and kind when speaking to us about the reason behind our infertility. He respected and honored my fears and even some of my strange requests. I think the way that he treats patients is very rare in today's medical setting but much appreciated.
What's one piece of advice would you give a prospective patient of John Csokmay at ART Institute of Washington?
Do not be scared to ask him questions.
During treatment, were you treated like a number or a human with John Csokmay at ART Institute of Washington?
Dr. Csokmay did his best to personalize care and even now, four years later, he is always willing to answer a question if one arises. The clinic itself, especially during the earlier visits, literally asks you to take a number and wait to be seen.
Describe your experience with the nursing staff.
I had two very opposite experiences with the nursing staff. The first was horrible, unprofessional and downright mean. After requesting not to be seen by that nurse again, I had an amazing experience with nurses who took their time dealing with my needle phobia and were quick to answer questions and genuinely caring.
Describe your experience with ART Institute of Washington.
Once you get through the initial process, which can feel like being herded cattle, the staff is really caring and interested in your care. They are sometimes hard to get on the phone, but also respond to emails.
Describe your experience with your monitoring appointments at ART Institute of Washington.
When I arrived at the clinic I would sign in and take a number. Luckily, I lived and worked nearby and was able to be there very early. I never waited very long, usually a few people ahead of me.
Describe John Csokmay's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at ART Institute of Washington.
We were warned about the risks of multiple embryo transfers by Dr. Csokmay but in the end he ultimately left the final decision up to us.
What specific things went wrong at ART Institute of Washington?
- Failed to call with results
Describe the specific things that went wrong at ART Institute of Washington.
My initial blood work indicated a rise in one hormone level. A doctor called to tell me it was an issue, left a voicemail asking me to call them back, but then didn't respond to several of my attempts to reach them. I ended up worrying all weekend and talking time off of work to wait to speak to one of the doctors, turned out the issue wasn't very big and he level was back to normal when I did a repeat test, but not being able to get in touch caused unnecessary worry.