John Gililland

I had a miscarriage with the first treatment. Understandable that things happen. But when I went in for a follow after I had passed everything I felt very heartbroken and was hoping to feel some comfort from the staff. Nope. Nothing. I was called into the back, had my blood drawn, and the nurse said “K, you know what to do.” Meaning strip from the waist down to do an ultrasound. Umm yeah. Very unprofessional. I was so mad. The last 3 appointments with Dr. G he has rushed me to billing without first wanting to answer all my questions. We were VERY discouraged after he required me to get ANOTHER hysteroscopy surgery before doing IVF after the fact I just had it done 6 months prior which also included laparoscopic surgery. Then telling us he won’t let me do IVF at all until he does the surgery. We feel like he is in it for the money. I will never go back to RCC. I don’t like a doctor laughing in my face for honest questions I have.

Don’t let him get up and send you away until you have all your questions answered. Know your rights as a patient.

After each consultation with the doctor I was rushed into billing. Then finding out I would have to wait for few months to get into the next batch of people before doing IVF. It wasn’t just a personal journey, and my own timing. it felt like I had to be on a schedule with tons of other people to make it worth his time.

First cycle. Low dose femara with gonal f injections and times intercourse. Pregnant with a miscarriage. Same doses for second cycle. Not pregnant. Third high dose of injectables and femara and iui Not pregnant. Femara and iui not pregnant.

I loved Amy and heather very much! They were very compassionate toward me and my husband. They answered all my questions and stayed to explain things until I understood. One nurse I don’t know her name was the one that said “you know what to do” after my miscarriage. I really don’t like her. She’s not very personable.

Most of the time when we show up on time we are waiting for a lot longer than normal. The nurses are really great to work with especially over the phone. It may take them a little bit to call you back, but they do return your call. The last time I went there I was out in the waiting room and one of the girls by the front desk was very obnoxious and gossiping. It felt very unprofessional.

HSG $300 SHG $300 in office hysteroscopy $400 consult $200 Ultrasounds $250 injections $400-$600

I asked if I could transfer more than one embryo with IVF. He said no. I asked well isn’t it my choice as the patient. He said no... well I mean yeah it is. And that’s where he proceeded to laugh in my face and make me feel stupid. Then, quickly off to billing! I wish he would tactfully explain all the reasons he advised only one embryo

Dr. G seemed very knowledgable on paper and the one time we met. However, I have only ever spent 40 or so minutes with him in the time (5 months) I have been in his care. The one time he passed us in the hall on our way to our IUI and he didn't even say hi or check on us. I feel like my husband and I are the ones in charge of our treatment. We are new to seeking treatment, so we were really hoping for a doctor that could guide us in what is the best course of action for our secondary infertility, but it almost seems like our case is "boring" so not worth his time.

Be vocal. Make sure to write down all of your questions before meeting with the doctor so you make the most of the consult.

I have only actually met with Dr. G once, during the consult. The rest of the time my care was monitored by nurses. My husband and I had heard that he was great and so instead of going to the clinic closest to us, we traveled an extra two hours to be under his care. However, he hasn't ever met with us to discuss test results or what my infertility may be stemming from.

When I first met with Dr. G, we have been on Clomid for 6 months. Immediately after our consult we received a semen analysis and egg examination. We started injections (114 mg)and a trigger shot with timed intercourse. It was told that we shouldn't have a problem getting pregnant. The first cycle resulted in a negative test. The second cycle we upped the meds to 132 mg and timed intercourse. The last cycle was increased to 175 mg and I ovulated on my own with IUI. One week later the nurses called to inform me that Dr. G had yet to ask for Progesterone test one week after ovulation. It was suggested I get one done. This cycle has also resulted in a negative test. I am unsure of the rationale, as I was the one who asked to do an IUI. Again, I haven't spoken to Dr. G since the consult so I am not sure why the treatment is the course he went with.

The nurses were always kind and positive. They were compassionate and the nurse that performed my IUI was very informative. They do take a while to call back, which can be frustrating especially in a time crunch, but I am sure they are busy.

I have been to all three offices, and all are nice. It seems like they manage to squeeze you in when needed. They work with your insurance. The clinic is comfortable and homey which is nice. I think they sometimes need to print bills and show you what you are being charged for, rather than just telling you a lump sum. I also think that some explanation of how some things work and what to expect. The overall feeling is that they care.

The consult was reduced if you had a referring friend. A round of shots cost $497 shipped overnight. My IUI cost 417 out of pocket. Each ultrasound was $250

He was very informative and referred us to the correct doctors. We went to see a urologist for male factor infertility and did multiple sperm analysis and blood work. Once we realized sperm count was the issue he sat us down and explained what we needed to do and didn’t go through with the IUI because he didn’t want us spending money unnecessarily

Don’t go in with expectations about results

I felt like a human because when we where scheduled for IUI and couldn’t because of low sperm count he took us into his office and explained what was happening

We initially thought about doing IUI because of cost and i took one cycle of Gonal F and a trigger shot. Like i mentioned before where unable to complete do to the fact that my husbands sperm count was too low. I tried with my gynecologist initially three rounds of clomid which weren't successful later come to find it was because my husbands sperm count was low. We also checked my tubes for blockage which turned out fine. I was having irregular periods but he diagnosed me with annovulation with no real reason to why and my husband has early testicular failure cause unknown

They were very comforting and understanding. When we found out we couldnt do the IUI the nurse in charge of the sperm analysis was very comforting and kept me from crying being very positive.

The clinic has easy scheduling and is private. Everyone seems to be well informed and if they don't know the answer they refer you to someone that does. The only weakness that I experienced was that every time i tried calling the nurse to her extension she would never answer but as soon as i call the front desk they would find her for me

I have tricare which covered about 80% if not more of the initial work up. As far as the IUI i was able to get the medications at a discount for 75% and for IVF still don't have the finances for.

We did not discuss these

He was extremely kind and polite. He was very soft spoken. He was very thorough when assessing me and my medical history. When I first met him he was not what I expected though. He was typing very slowly, making lots of typos and needing to correct them. In the middle of our first appointment his cell phone rang and he answered it right in front of me. It just seemed strange. But overall I left feeling very comfortable and confident in his abilities and his care plan.

Be upfront, and a little bit bold, about your expectations and what you want or need from him and his office. Ask lots of questions.

He validated my feelings and showed sympathy for this difficulty we are enduring. He used encouraging words and told me to not lose hope. It felt as though he really cared about my situation and that I wasn't just another patient.

I have unexplained secondary Infertility but considering my age, my health, and medical history he didn't see any reason why we couldn't find success. He did a thorough ultrasound to examine my reproductive system and egg supply. He did a full blood panel to check for complications with thyroid, hormones, or other issues. He suspected my follicles weren't stimulating enough. He started me out on the lowest dose of Clomid, along with injections of Gonal-F to increase my follicle quality. Then we did ultrasounds after completion of medications to check for my body's response, and then did an HCG shot. My ovaries and follicles responded well, but we were never successful.

They were extremely kind. They were always gentle, had wonderful bedside manner, always explained exactly what they were doing and why. I didn't always know what the next step was and sometimes had to ask what needed to be done. Overall though they were very professional and competent while showing compassion and excellent quality care.

The clinic is wonderful. The atmosphere is calming and peaceful. The staff are wonderful and competent. They show excellent care. They use up to date equipment. They walk you through the financial aspect of treatments, they try to help you in every way to get the care you need.

It cost us about $1,000 each cycle for medications and a complete IUI. A consultation with him was $50 in person, and $90 on the phone.

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I know Dr. Gililland is very smart and has been doing this a long time. I feel like he follows his heart and his patients heart and does not just follow what he learned in a textbook step by step. I appreciate that he takes the time to listen to your concerns, however, there have been times when i have not felt "heard". After i had told an RE before him and then him that my pain and bleeding kept getting heavier and longer every cycle, it kind of got brushed aside since i've already done every test possible at that clinic without many answers. His suggestion was to move on to IUI. I followed his advice and did 2 IUIs unsuccessfully. I finally decided to talk to a regular OBGYN (not Dr. Gililland) at another clinic for ANOTHER opinion on my pain and bleeding and he suggested surgery, which he then performed, and found stage 4 endometriosis...so bad that my ovaries were completely covered and stuck to my uterine wall...finally, a much clearer answer to my problem! I can't fault Dr. Gililland completely, i was seeing a different RE for almost 2 years at the same clinic until he moved and my care was then transferred to Dr. Gililland, so i know Dr. Gililland was going off of the previous doctor's notes and hadn't done any of my tests himself except for one HSG when the other doctor was my doctor. That is a great story in and of itself: when Dr. Gililland was performing my HSG for the other doctor, he couldn't get the dye through one of my Fallopian tubes and suggested i have surgery to see if there is endometriosis. When my actual doctor at the time saw the images and heard what Dr. Gililland had to say he decided that he wanted me to do another HSG so he could perform it himself and when he did he said he pushed the dye through so hard that he think he cleared that tube of mine that previously looked blocked. At the time, i think i did fault Dr. Gililland a little bit because i didn't now him and thought he was just trying to get me to do an expensive unnecessary surgery when my doctor was able to get it unblocked (little did i or the doctors know that wasn't really the problem), but after going through what i've been through with that 3rd doctor (the OBGYN) i realize Dr. Gililland suspected endometriosis all along and had he been my actual doctor at the time i would've had surgery much sooner, had relief much sooner, and maybe even got pregnant back then. Like i said in the beginning, Dr. Gililland follows his best instincts and i appreciate his willingness to lead by those instincts.

Try to stick with one doctor as much as you can unless you feel deep down that you need another opinion. In my case, my first doctor moved away and it forced me to see Dr. Gililland. In the long run I have been happy about the change, but it did cause some stress feeling like I was starting over. If i would've had the chance and known what i know now, I would've started with Dr. Gililland.

I feel like Dr. Gililland is so nice that you can't help but to feel like an actual human when he talks with you each time you are there. He is so calming and has a friendly presence about him. That being said, the longer you are being treated at RCC you also can't help but feel like a number. I don't see Dr. Gililland every time I go in, sometimes i just see a nurse. When i see a new person every time I go in I do start to feel like a number because no one remembers me. I feel I have to explain my situation each time I am in there.

I have done 2 IUIs with Dr. Gililland using Letrozole before the procedure to help ovulate. I never had problems on the medication, i ovulated as i should and the IUIs, although unsuccessful from not knowing i had endometriosis, went smoothly.

The nurses at RCC have all been very nice and helpful when i go in. I don't think i've had the same one twice, but i have loved them all in person. I have called in a couple times to ask questions like what do i do if this is happening or what does this mean and i have had one nurse on the phone that made me feel pretty stupid for my questions. I try to give the benefit of the doubt and think maybe she didn't know her response came across that way or something, but i hope they do understand that even if they've been asked the same question 20 times in the last month, i've only asked once, i'm new to this situation and scared.

RCC is a lovely and inviting little clinic. The front desk and billing staff are the same every time i go so they are who i see the most and are the only ones i know by name and face (except for the doctor). They are very friendly and helpful. The billing specialist has helped me immensely when my insurance has been frustrating and confusing and wasn't accepting the way the clinic was billing the diagnostic tests. All but one time there was a very short wait. The one time with a previous doctor that is not there anymore my husband and i had to wait 40+ minutes after our scheduled time to meet with the doctor. All the other times i've been i've gotten pulled out of the waiting room within 5 minutes.

I've been through so much treatment that i don't remember what everything cost but i do remember the consult was approximately $75 for an hour of the Doctor's time, a semen analysis was approximately $350, and an IUI cycle was just over $400. These prices are all self-pay prices, if your insurance covers anything for infertility then your prices would be better than that. The thing i like about this clinic is i don't recall them charging anything if i needed to come give a blood sample real quick, whereas i was charged a hefty fee at a completely different clinic to give them a urine sample to find out if i was pregnant when i knew for a fact i wasn't and also to give me a shot, which took all of 3 minutes so i like that RCC doesn't charge you for doing nothing.

Dr Gilliland is very nice and attentive. He asked the right questions and listened carefully to our requests. The only thing I would change is moving at a quicker pace with the process, but maybe we could have communicated that more clearly on our end. Dr Gilliland is kind and honest with the facts about your personal infertility.

Be upfront and honest in what exactly you want to be done. Trust his advice but ask plenty of questions, because he will answer them.

I felt comfortable under the care of Doctor Gilliland. He was very nice and answered all of our questions. Although I felt like we were getting answers and having blood work and testing done, we eventually felt we were simply not a good fit for this clinic. The staff was very nice, we just needed more initiative to be taken to move us forward at a quicker pace.

Dr Gilliland had me taking bromocriptine and listened to my request when I told him it made me feel sick, so he took me off of it. He helped to diagnose my husband with male- factor infertility and had us see a urologist. He gave us options for how to treat our specific situation, I appreciated that.

The nurses were great at giving information and being available when I called.

The feeling in this clinic was a good feeling. I felt comfortable and welcomed. It is small and feels personal. I felt my privacy and requests were respected. Everything was clean and well kept. I felt my records were kept safe and well organized.

I felt costs here were resonable compared to other fertility clinics. They were upfront with costs and conveyed them clearly.

We were told we would only have 1 embryo transfered per cycle because I am so young and have a great chance of getting pregnant with 1. I would be interested in transferring more than that if needed, and would love twins, so I would hope that they would do that if I requested it.

He’s very patient and kind. He took the time to address concerns I had and made sure I understood all of our options without pressuring me into more evasive treatments. He allowed me the time I needed to come to terms with our needing IVF

Ask questions. If you don’t know what’s being discussed, or are confused about medical terminology, ask him to elaborate.

He always greets us by name and very rarely has to check the charts for info on our treatment and care. After one of our pregnancies ended up ectopic, he very patiently held my hand while I cried.

We started by completing the testing panels I hadn’t finished with my previous Dr. Since my egg count and quality was fine, we started with oral medications, then proceeded to injections and finally IUI. Each failed cycle, he made adjustments to try and get us pregnant. Unfortunately due to poor tubal function, our last follow up he recommended going to IVF with embryo testing. This is an expensive procedure, so our attempts at family building have been put on hold.

They started to know me (in a joking manner) as the lady with the crappy veins. The teased each other about which of them had to come do my blood draws. I feel that they made a stressful environment lighter and more relaxed. Some of the staff know me by name, which always makes you feel more noticed and cared for.

Billing is so confusing! I feel like each time something is done there I receive multiple invoices. And cost can often be such a surprise! Simple ultrasound visits can cost me 4x what I pay at another gynecology clinic for the same thing. And since this is infertility related, these costs are often deemed “elective” and our insurance doesn’t cover them. The location is easy enough to access and the facilities are clean and well kept. I just wish that billing wasn’t such a run around.

Our IUI cost us $850 with medications, our medications were roughly $350. Each blood draw was $80-$140 (depending on tests). Our ultrasounds were $240! Which seemed crazy high to us. And of course billing always sent multiple items novices even though services were paid at time of service.

We haven’t yet been able to complete an IVF cycle, but we were told by friends and family that RCC and Dr. Guilliland will not transfer multiple embryos if they don’t feel it’s completely necessary.

Dr Gilliland is a great doctor and really cares about each individual patient. We had to try several different treatments and medications that worked for me and he was great with this. He would personally call me on weekends and even email me different studies he looked up that would potentially help my situation.

Dr Gilliland is very personable and you are in good hands.

Dr Gilliland is very personable and treats you as a separate case from every one else.

When we first started IVF treatments we went with the basic medications. Birth control priming, gonal f 225 units, menopur 150 units and cetrotide. I did not respond to this at all. Dr Gilliland took a step back and decided birth control may have suppressed me too much and that we will try again without. He also added femera into this protocol and raised me gonal f dosage to 450. We saw great results from this and made it to egg retrieval this time!

Very passionate and knowledgeable. Absolutely love all of the nursing staff there!

Strengths of this clinic would be how passionate and caring everyone in the office is. Going through IVF is HARD on a couple emotionally, physically and financially. They understood this and did anything they could to help out. Weakness of this office would be communication. We weren’t the cookie cutter couple where everything worked out just right and we had to do some different protocols the office wasn’t used to. When we would go in the front office wouldn’t know what was going on so I’d have to explains and Dr Gilliland would forget too if he didn’t read his notes before seeing me.

My IUI would be about $400 and speem collection was $200 IVF was $8400, $300 for anesthesia. The rest of the money was for medication which I ordered outside the office.

HE is a very thorough doctor who retested blood levels other doctors had already checked and got me on correct dosage of medications. He is very welcoming and very knowledgeable!! He always listens and answers every questions I’ve ever had. And I’ve never felt rushed even when I’m taking more time then I probably should he will always make sure I’m comfortable with the next step in our treatment.

He has always answered every single question in full detail, he cares and my last appt lasted 45 minutes. And he didn’t act hurried to get me out of there he wanted to make sure I had everything answered

We started on blood tests to make sure levels were where they needed to be. Put me on medications re tested blood, instantly put me on Femara. I had been asking my previous dr to put me on this and they refused. With little to no explanation. Currently going in for surgery tomorrow next step is another IUI.

Very friendly! Never make you feel uncomfortable amazing staff!

Clean very nice office. Friendly staff! Nurses are usually very quick to respond. They always make sure ins is helping as much as possible, they will get the you the most bang for your buck. Just make sure you and your dr are on the same page with time line. Some people are ok with post poning treatment, I on the other hand want to do everything the second I can! And that’s not always possible, with him traveling.

I feel like infertility is expensive where ever you go. However, they really really try to be sure that my ins will cover the max amount. And if there is a significant cash pay price I’m always informed.

We have discussed this for future, 2 embryos.

Dr Gililand was very nice and personable. He was very knowledgeable in woman infertility but had to refer us out for male infertility, which took a lot longer for us to even get started on treatments.

Pray you don’t also have male infertility to deal with.

I never felt like I was being treated like a “number” Dr Gililand was very kind along with his nursing staff.

I had elevated prolactin levels so he put me on bromocriptine the entire treatment timeframe, which made me very dizzy all the time. We started with femara, I took two pills days 3-7 of my cycle. This resulted in two failed IUIs with if I remember correctly only one follicle per cycle, and I got a positive ovulation test both times. Next we switched to clomid, two pills days 3-7. I had more follicles and still had a positive ovulation test but the 3rd IUI was unsuccessful. So we stuck with clomid but added in FSH injections which I don’t remember the dose or when I took it in my cycle, this combo resulted in 3 great looking follicles (if there were anymore they wouldn’t have followed through with IUI, but instead would do IVF at half cost if there were more than 4) and I had a positive ovulation test and finally a successful IUI

I would hope to ovulate so that my IUI would land on a weekend and I would have to go down the Sandy location because the nurse there was fantastic, she treated us like we were friends, we loved her. The nurses at Clearfield RCC were nice but weren’t as knowledgeable or didn’t explain much for the IUI treatments or after instructions as the weekend nurse at Sandy RCC.

The clinic was great, located just 10 minutes from my house which was nice. If ever there was an unexpected wait the reception staff would give us a heads up (only happened once) and a voucher towards our bill. The only weakness would be the c-arm used for the HSG was an older model, and the newer the c-arm the less radiation dose, especially to the ovaries would be beneficial.

We paid out of pocket for the genetic testing, my FSH injections ($200/cycle), and each IUI ($200/cycle). Everything else such as clomid, femara, my husbands clomid and HCG injections, our ultrasounds, the HSG procedure, our doctor consults, our insurance covered.

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I loved Dr. Gililland. His style of interacting is different from what I would have originally thought I would prefer, but I was surprised with how much it helped with my anxiety throughout the whole process. He was very warm and caring and attentive, and always seemed optimistic that we would be successful. Sometimes he would use physical touch to reassure me (e.g. touching my arm or shoulder). He was very knowledgeable and (in our case) was usually right on target with treatment decisions and estimates. At some point he gave me an email address. I only used it a few times since most questions can be answered by the nurses and he appeared to answer email on his own time (early in the mornings), but it was reassuring to know I could reach him directly if I really needed to. He always answered within a day.

You might not see him very often depending on the treatment you need. He did my initial testing (ultrasound, HSG, etc.) but I didn't see him at all during three IUI cycles. All IUI monitoring and procedures were done by nurses. When we moved on to IVF, Dr. Gililland did all but one of the monitoring ultrasounds himself, including one on a Saturday, as well as the retrieval and the embryo transfer.

I felt like my needs as a patient were his first priority. He would go out of his way to help me, and would make staff go out of their way as well. When I went in for an HSG, he could tell I was nervous and took time to hold my hand and reassure me. There was an abnormality on the HSG image and he wanted to follow up with a hysteroscopy, which he offered to do right there and then so I wouldn't have to wait for another cycle. There were technical problems with the hysteroscopy machine, and he persisted to get through the problems and do the procedure even though it put them past the office closing time. On my way out I asked about next steps, expecting to be told to make a follow-up appointment, but he took me back to his office and talked to me. By the time we got done he had stayed an hour late just for me. I was very impressed with him and he continued to be caring and kind during subsequent encounters with him.

When my blood testing came back with FSH 12 and AMH .9, he recommended that our first treatment be IUI with Femara and Gonal F. We did three cycles of this treatment with the nurses. I used OPKs and got a positive the day of the ultrasound (day 12) each time, as well as my usual ovulation symptoms, so we never did a trigger shot. I responded well to the medication and the nurses kept telling us everything looked "ideal", but none of the cycles resulted in a pregnancy. After three failed IUIs they had us follow up with Dr. G. He gave us a choice between more IUIs with the same medications or IVF. He didn't pressure us either way but just said to consider the success rates of each (while being mindful of cost, risks, etc.). We decided to proceed with IVF. Our first attempt was cancelled due to an estrogen-producing cyst, which was gone by the second attempt. I was on stims for nine days and the dosage never changed. They had me take a lower dose of the trigger shot to reduce my risk of OHSS. We got 14 eggs, 9 mature. Dr. Gililland had said he didn't think we needed ICSI, so we didn't use it and 8 out of the 9 eggs fertilized without it. He had also said he thought we could get 4 or 5 embryos and we ended up with 3 on day 5 and 1 more on day 6 for a total of 4. Our first fresh transfer of one embryo was successful and the other 3 embryos have been frozen.

There were three nurses at the Clearfield office and they were all nice and were very organized and on top of things, and were patient with my many phone calls and questions. They never answered the phone so I always had to leave a message and wait for a call back, which was sometimes nerve wracking when I was worried about something, but I almost always got a call back within the same day. They helped me apply to get a discount on medication which ended up saving me about a thousand dollars.

The nurses, MAs, and front desk staff at Clearfield were really nice and I felt like everyone genuinely wanted me to succeed. When I did get pregnant, I had an episode of heavy bleeding a week after what was supposed to be my last ultrasound with them. I called and asked what to do and they got me in to see Dr. Gililland that same day, even though I was supposed to be done with the clinic by then, which was really helpful during a scary time. There were a few minor mix-ups (was sent a financial document for the wrong procedure, had to go in for an extra blood draw because they forgot something, test results were sent to me but didn't get to the doctor) but nothing that affected my treatment.

IUIs were $400 for the IUI and $400 for the medication (I did injections). Our IVF cycle ended up costing about $10,000 after paying for anesthesia and embryo storage, with medication being an additional $3,000 or so. They tried to sell us on their multiple cycle discount package, but we felt our chance of success was high enough that we didn't want to risk paying for cycles we might not need, and would rather take the risk of paying for cycles individually. This ended up being a good decision for us.

Dr. Gililland very strongly encouraged us to do a single embryo transfer, which ended up being the right choice for us. I was 30 and it was our first transfer.

Dr. Gililland was very nice, knowledgeable, and seemed very invested in helping us have a baby. He listened to my history and made accommodations in my treatment based on it. He kept a record of notes to keep track of all plans. I don't have any complaints working with Dr. Gililland. Luckily, our treatment went smoothly so I don't have any experience with having to deal with any complications with him.

Be as detailed as possible. The more the doctor knows, the better the treatment can be.

Every time I went into the clinic, they knew who I was. I never felt like they were unaware of my situation. I never felt dismissed. Any question I had, they answered readily.

The IUIs followed similar protocol to the earlier ones. Fermara with Gonal-F injections. Then an HCG trigger shot followed by the IUI. Both of these ended with a negative pregnancy test. For the IVF cycle, I straight stimmed (no BC) because of health issues.. We did Gonal-F and Menopur injections for about a week. Along with Estradiol (orally). Testing and monitoring were done every 2-3 days. We did a lower doses because I have PCOS and they we trying not to have me overstimulate. I used Lupron for the trigger shot. They we counting about 40 follicles. Egg retrieval produced 20 eggs. 14 fertilized and 8 made it to day 5 for PGS testing. The following month I began taking Estradiol and compounded gel Progesterone. We transferred one embryo which resulted in a positive pregnancy. Currently, 20 weeks in March 2018.

The nursing staff at the Clearfield clinic is small. So that means I saw one of three nurses. They all seemed to know what was happening with me. They could all answer any questions I had. Besides for a few instances, I was able to contact one of them same day. I had one of them call me after I had a miscarriage when I was still under the clinic's care.

This clinic is an off-shoot of the main clinic in Sandy. Which is good and bad. Good, because there is a more intimate environment. I liked that I saw the same people every time I went in. Bad, because they are not a full clinic. Meaning they can't do IVF procedures and have more limited hours. It's not uncommon for north of Salt Lake to be forgotten. Another issue that is arising is that is getting busier. So now, if you call, you may have to leave a message and they will call you back later that day. I really felt that I was treated well here. As always, ask questions, do research, and never hesitate to be your own advocate.

IUI for us was covered mostly by insurance. So ultrasound were around $85 and he IUI was about $150. The IVF was around $25,000 (which included 2 cycles). The anesthesiologist was $400. The PGS testing cost around $2300 for up to 8 embryos. I needed insurance to cover OHSS since I had an AMH over 3. That cost was $$350.

Two main reasons on why we transferred one embryo. First, to reduce the risk of multiples. Past medical history was taken into consideration when making this decision. Second, transferring a single normal PGS tested embryo is recommended.

Dr. Gililland was always willing to explain every detail. I always have so many questions and he never rushed me or dismissed my questions. He would even break out charts, pictures, and diagrams to help my husband and I understand what is happening, what the next step will be, and every detail in between.

Stay relaxed. He is a very mellow doctor, and I was so tense and emotional my first time meeting him that I wasn't even able to remember everything that happened! You'll be emotional and tense just because you're in this situation but Dr. Gililland will try to make you smile and laugh, and that helps so much.

Dr. Gilliland always took time to say hello and goodbye to us while we were in the office. He was always polite and smiling, but he did forget my husbands name once (while it was on the computer screen in front of him).. Awkward!

When we first were referred to Dr. Gililland it was for a Semen Analysis for my husband. I had just had a laparoscopy and it dismissed the endometriosis idea, so it was our next idea as to why we could not conceive. Results came back and they were low and we found our problem. Once we met with the doctor to go over these results he ordered blood tests to determine where these results were coming from. He also ordered me an ultra sound and a HSG (an x-ray of the fallopian tubes) just to make sure everything was healthy on my end. My husbands hormone levels showed on his blood test, very low, and out of sorts. He was then placed on Clomid to help raise the levels, and it did just that! His hormones raised significantly and he feels better with more energy, although it did not help his sperm count and motility. The doctor has now suggested we move on to IVF, my husbands numbers are too low to consider any other treatment course. They plan to just work with the numbers that my husband can produce since they are unable to help anymore.

The nursing staff at this clinic is amazing. They are all kind and caring, there is a handful of nurses and I have personally been helped by each one at different times.

This clinic is extremely close to our home, located in Clearfield Utah. They also have locations in Pleasant Grove, Sandy and even Idaho. The only downfall is for egg retrieval you will have to travel to the Sandy location, this is also where they will store the embryos.

The billing director sat my husband and I down and went over every single cost, specific to our treatment plan. Some couples need need things that others don't, and we would have never been able to tell what we needed on our own. She answered all of our questions, they even personally called our insurances to determine coverages. They broke down the cost of each item, from the anesthesiologist, embryo freezing, and the medications.

My doctor had a very strong preference to do a single embryo transfer. However, I am young and healthy, therefore I can see where he is coming from. It depends on the patient and he said that it is ultimately up to the couple how many they would like to transfer.

Dr Gilliland is very caring and kind. He is also very knowledgeable. He takes the time to answer questions and treats us with great consideration. He is willing to listen to concerns and adjust treatment. Some things were not well communicated by him in the course of treatments and he tends to be dismissive of most alternative or supplemental treatments (I.e. Most vitamins and other supplements). He will go out of his way to help us and weekend morning emails and phone calls are not uncommon during a cycle.

Educate yourself well before going in so you know the right questions to ask.

Dr G is very kind and takes the time to answer questions.

We have done 4 IVF cycles with Dr G. The first ended in a freeze all and then a frozen transfer due to a polyp found by the Dr mid cycle. It was a straight Follistim cycle with Ganirelix as the antagonist. We transferred both of the resulting embryos in a frozen cycle that resulted in a negative beta. Being new to IVF at the time, I'm unsure of the rationale. The second cycle used a mixture of Follistim and Menopur, also with a Ganirelix antagonist. This resulted in 3 day transfer of the only 2 remaining blastocysts due to poor embryo quality and a positive beta that ended in a miscarriage at 9 weeks. The next cycle was an identical protocol to the second with the addition of Omnitrope and ended in a 5 day transfer of the only fair quality embryo and resulted in a negative beta. The 4th cycle was a no suppression cycle with identical protocol to the second with the addition of letrozole during a few days of the cycle. This cycle ended with no transfer due to my and my husbands decision not to do a recommended 3 day transfer. By day 5, all embryos were gone. We're just now beginning a 5th cycle and based on our requests, we are going a Menopur only stimulation with a Microdose Lupron antagonist, a 3 day transfer and transferring up to 4 embryos if available.

The clinic is great at providing relatively low cost infertility case. It's weakest point across all employees I have come across is communication. With the exception of my Dr and one MA, I do not feel that anyone really cares about me or my situation.

We have insurance coverage, so most costs went to the insurance company. There is an anesthesiologist of 300$ not billed to insurance, and we have a high deductible plan so we paid out of pocket for that amount.

Based on my age and apparent egg quality, my Dr has always recommended transferring two, with the exception of a cycle where one embryo was well ahead of the others in development. Our upcoming cycle he is in agreement with transferring more than 2 as long as we are well informed of the risks of possibly carrying multiples.

Dr. Gililland is the type of doctor you wish you could see for every thing in your life. There were multiple times throughout my pregnancy where I told my husband, "I just want Dr. G to be my OBGYN. Nobody is as good as him." He reassures you constantly and is willing to talk to you about every step. I'm a naturally curious person and he answered every million question I had, never acting like it was an annoyance. One of the most memorable moments I had throughout m IVF, was on the day of the transfer, after he the transfer of the egg and everything was done, he prayed with my husband and I for the success of this pregnancy. He cares about each individual and I always knew he was on our side, rather than the side of the clinic.

You cannot go wrong with Dr. Gililland. He will care for you unlike any doctor you've ever met.

Dr. Gilliland fought battles for me I wouldn't have even thought to fight for myself. He was always caring and understanding, and answered, in-depth, the many many questions I asked.

I honestly can't remember. I know Dr. Gililland tried to get the clinic to allow us to do our second round (since we only got one god egg) but the clinic would not allow it.

Barb was an enthusiastic, fun, and reassuring coordinator and nurse. She herself had been through IVF before, which made her feel much more understanding and compassionate. She was very efficient, which made tedious things like blood draws, less annoying. I knew I would never have to spend tons of time at those little appointments, which was great since I was working at the time.

The Pleasant Grove clinic is small and feels like a welcoming home to you. We had to do some of our testing and other clinical work up at the Sandy office, which felt less welcoming. I loved the Pleasant Grove clinic because I knew everyone who worked there and they all knew who I was. They were incredibly fast and I never felt like I was just wasting time sitting around, which I appreciated.

We did the multiple rounds discount package, so we paid for two rounds up front, knowing that if the first round worked, we wouldn't be using the second. This included all the ultrasounds, the PGD, ICSI, and freezing. I believe we paid around 20,000 for two rounds. I think medications were an additional 1,000. We also paid for an outside service to test the embryos for genetic malformations, but I cannot remember how much that was.

I know Dr. Gililland was a strong advocate for only implanting one egg, since multiples tend to create more difficult pregnancies. We only had one egg to implant, so it wasn't really an option for us at the end. Dr. G did discuss it with us prior to the beginning of treatment as an option though, and we decided we did not want to risk multiples.

I have only seen him for a consult so far, but I feel like he was very kind, understanding, and willing to work hard to get things working. However I did feel that because my next step was surgery I wasn't sure when we would begin the next steps in treatment.

Ask your questions and just make sure that you understand what to do next.

He is very kind and willing to listen. He really makes you feel like you are a team working together to figure this out.

He was very good at explaining why we will probably do another round of IUI even though we have done 5, and why he feels like that is the best next course of action. He explained how we would do things differently and with FSH injections to make sure we are getting mature eggs before spending the money on IVF.

I haven't worked much with the nursing staff yet, but they seem to be very willing to answer questions and work with you in the ways that you need.

The clinic is very nice and clean, it is not too difficult to get appointments, although I have to wait about 5-6weeks for my consult with Dr. Gililland. They were great to send me results and anything else I needed.

My consult was billed for about $200, we paid about $50. We were told monitored IUI with FSH injections would be about $1600. And a cycle of IVF would be about $8000 plus medication.

He answers your questions and makes sure you understand. Doesn’t feel like he is in a hurry. Honest and warm bedside manners. He talked about different testing and prices, which I really appreciated. Wanted to change my protocol since the first didn’t work, I really am excited about.

He took the time to answer my questions and explain things if I needed more of an explanation. Gave me his personal email if I had other questions.

The doctor I had previously had me on Gonal-F for egg retrieval and a trigger shot of Lupron. I ended with three embryos of good and fair quality. So Dr Gililland wants to change the protocol with a mix of Gonal-F and Menopur and a trigger shot mix of HCG and Lupron. And he left me with options of Embryo Glue that he suggested. Gave us other options if we wanted to do other tests before another IVF cycle.

Very nice and helpful. Answers my emails when I have questions. Helped me understand protocol.

Knowledgeable staff, tells you the options you have and the pricing up front. It is pretty pricey, but most clinics in Utah are. The nurses are quick to email you back. Took a few weeks to get in to see the doctor. I really like the Clearfield office, didn’t feel as welcomed at the Sandy office.

$7,900 fresh transfer, $300 anesthetist fee, $303 hyper stem insurance, $1,900 ICSI, $275 Embryo Glue

I was educated that transferring two enhances success a little bit, but multiples is very common. He still left it up to us.

Dr G is so kind! He genuinely wants things to work out for you. I have wondered with him though if we have tried everything we can or done every test needed before suggesting ivf. When the nurses have questions or when I have questions for home he always takes the time to talk to me and answer my questions.

Write down questions before your appointments so you know what to ask when you are there. I would think of things before appointments and forget to ask while there.

The nurses always made me feel important even though they deal with people who have the same problem as me all day!

We did 3 iui’s because I have unexplained infertility he thought that would be a good starting point. We did try injections along with iui to get more eggs. No successful iuis

Lots of the nurses there have personally gone through infertility so they know how to relate and they know how hard it really is. They are very thorough and answer any question i have. They also make sure I understand what is happening before any procedure.

Short waiting time which is very nice. I always get a call back when I leave a message. They have been paitient will all my questions. You know they care. They can always fit me in when I need an emergency appointment. Open on holidays and weekends for emergencies.

About $500 per iui with medications $75 per office visit copay

He is intelligent where actual facts of fertility are concerned but any actual dealing with a human being was a poor experience. I left him after only being with him a short time because I couldn't stomach having my most heartbreaking experiences with a doctor with his bedside manner.

Be prepared for a guy who gets down to business but who doesn't really let you know what that business is.

Bedside manner left MUCH to be desired. He was new to our clinic when we first arrived and you could tell the staff even knew he had horrible bedside manner because before my procedure they had to give me a disclaimer on it.

They were the highlight of the clinic. If I could only have seen them I wouldn't have left. They were difficult to contact - didn't always answer the phone but they were so compassionate and patient.

It's fairly small - I liked the intimate feel. They need some work on their communication. Would only occasionally get calls back to voicemails. Only answered their phones 50% of the time (maybe) and with time sensitive information that can be a make it or break it situation. We literally waited about an hour in the waiting room (so an hour after our appt time) before we were actually called back for our appt. Every. Dang. Appt.

My experience with Dr.Gililland has been great. He is genuine and cares about you and wants to figure out the problem. He is very professional and compassionate. With my 4th miscarriage in a row in under a year and a half, Dr. Gilliland took the time and got me in immediately to confirm the miscarriage and discuss the next step. He was genuinely upset that I had miscarried and wanted to help and comfort me.

To go see him ASAP. He is the best and wants to make a difference and help you get your forever family.

Dr.Gilliand is amazing! He is definitely involved with your situation and genuinely cares. He makes every effort to figure out what is going on and how to help you.

Well I have unexplained infertility and recurrent miscarriage. Dr. Gililland has exhausted every Avenue possible to figure out why I keep miscarriage. Unfortunately all those tests have not given us any answers. I have been on femara and injectables and have done 1 iui which resulted in a miscarriage at 8 weeks. Out next step is ivf with genetic testing of the embryos.

All the nurses are great they all care and want to help. And are quick to return your calls.

I wish they were open on weekends in the Clearfield office. Their front desk staff is great and their billing coordinator is easy to work with.

I don't know off hand.

He was always honest about what we thought and talked us through all our options. Was exceptionally kind and compassionate. After our miscarriage he wanted to do a specific procedure to make sure everything was ok before proceeding again and he worked me into his schedule so I didn’t have to wait.

That he is a good Dr explain what you want and he will help you.

Made time to always be a encouraging and ask how you where doing, prayed with us after every transfer

He was our second IVF cycle. Had very poor response with previous cycle and dr didn’t change up anything from IUI cycles except increasing meds. Gilliand used a combination of menopur and gonal f with hcg. Instead of 4 eggs with our first we had 15.

Where always supportive. They asked ho I was doing, were aware of how hard fertility treatments are: especially after a losss. Very kinda d helpful.

It can be hard having to drive over an hour to do blood work since closer clinics aren’t open on weekends, Sandy clinic can get very backed up with long waits. Clinic only works with married couples.

8000 for single ivf cycle, 7000 for meds

Strongly suggested 1 but would do 2.

He is very kind and considerate of my situation. He has always treated me as a person just not a number. He is very knowledgeable about infertility and women’s health. He is very friendly. He understands my feelings and my husbands feelings as well.

Just trust his process. He knows exactly what he is doing.

He is always so sweet and kind when I have an appointment with him. He seems to really care about me and my situation.

He always wants me to have ultrasounds and blood work to make sure my body is doing what it is suppose to be doing. After every appointment I am able to ask him questions that I have or concerns and he will stay and answer every single one of them.

They are amazing, wonderful people. They have never treated me unkindly or anything. Best nurses ever!!

They know exactly what they are doing. They have a ton of information available to me about infertility. They are the best of the best. There office is clean and inviting. They make it seem like somewhere you want to stay.

It seemed very reasonable. He accepts most insurance. The staff is always willing to call and talk to insurance without me having to do anything.

He was very informative with everything. He met with my husband and I multiple times and made sure we received the best treatment as possible. He always greeted me with a hug and made sure I was doing well and I was responding to all procedures as expected. I HIGHLY recommend him!!!

Go in with questions because he will answer anything you have.

He was the best doctor ever. He made you feel like you were special and not just another patient. He genuinely cares about you and your success with infertility.

With each cycle, he adjusted my dosage amounts to better each round from the time before. I used only Gonal-f the first go round and I miscarried. The next round he added Menopur with Gonal-f and we were able to get better results with that.

They are AMAZING!! Everyone feels like family there

I don’t have any complaints. They were great to work with and I would recommend them to anyone. The staff was so kind and organized and I enjoyed coming to see them. They always had their ducks in a row and were very prompt with their times. I rarely ever had to wait more than a couple minutes to be seen

I loved working with him. One of the kindest most compassionate doctors I’ve ever met and I’m an RN so that is saying a lot because I’ve worked with hundreds of doctors. Anytime I had a question for him I would send an email and would always get back in a timely manner. He was great at making us feel comfortable in an uncomfortable situation.

Always ask lots of questions. He wants to help as much as possible! Also he isn’t a magician. Science takes time and everyone is different. He’s doing his best to get you a baby!

Dr G and his staff were extremely compassionate toward me and my situation. I truly felt like they cared and took the extra time that I always needed. They comforted me and cried with me.

They were amazing. They were always available by telephone. They listened and cared about how you were feeling. They hugged you when you needed it and cried with you when you were sad. Amazing compassionate team!

The clinic is clean and comfortable. Staff is amazing. They were very organized and always made sure we knew the schedule of things happening. Billing was always willing to find ways to work with us and everyone always welcomed us with a smile