How was your experience with John Jarrett at Indiana Fertility Institute?
Dr. Jarrett has quite a bit of experience and is respectful of people navigating the infertility journey. His strengths included his candidness, his warmth, and that he always seemed to have a "back up plan." His weakness, frankly, is his availability. He is only available a few days per week, and only in the afternoon, since he runs his lab in the morning and also runs a clinic in Illinois. I would have been much happier with my care at his clinic if he were more available to patients and managed their care in a more hands-on way.
What's one piece of advice would you give a prospective patient of John Jarrett at Indiana Fertility Institute?
Be prepared to interact mainly with the nurses and office staff at this clinic. You won't see Dr. Jarrett much beyond your initial consultation, unless he's doing your surgery.
During treatment, were you treated like a number or a human with John Jarrett at Indiana Fertility Institute?
While I was with Dr. Jarrett himself, he was warm and treated me well. His office staff and nurses, however, often mixed me up with other patients or forgot to call me back, which made me feel like a number.
Describe the protocols John Jarrett used in your cycles at Indiana Fertility Institute and their degree of success.
I was originally diagnosed with PCOS and came to Dr. Jarrett after 3 failed Clomid rounds. He looked at my ovaries, which did not appear polycystic on the ultrasound, and tested my AMH level. When my AMH came back normal, Dr. Jarrett suggested we move forward with letrozole and triggered ovulation, with intercourse at home. We tried this for three cycles total (took one cycle off because I had an ovarian cyst), and each hpt was negative. Because I had had a previous ectopic pregnancy, Dr. Jarrett suggested a laparoscopy to look for potential tube blockages and/or endometriosis. He performed the surgery, and everything came back normal. He moved our diagnosis to "unexplained infertility" and we are now looking at our first round of IVF.
Describe your experience with the nursing staff.
I was not a fan of the nursing staff at this clinic at all. While most of the nurses were kind and efficient, getting me in and out of appointments on time (a big strength!), I never felt as if someone was in charge of my care, and that their office was disorganized as a result. For example, there were two occasions during which my husband or I had had a test done (a semen analysis and a blood draw), and the office never called us with results...we just called them a week or so later. Additionally, there was not much communication regarding procedures; I was not told by Dr. Jarrett that I needed a baseline scan for my second round of letrozole (I hadn't had one for my first round), and I only found out I needed one when I spoke to a nurse. Then, the office didn't call me back when I tried to schedule one for the correct cycle day, so I just drove to the clinic and hoped they'd have an opening early in the morning. Overall, the clinic would do much better if each patient had one or two points of contact for their treatment.
Describe your experience with Indiana Fertility Institute.
Strengths of this clinic include Dr. Jarrett's experience, his warmth, and his expertise. He did a great job with my laparoscopy, and I healed well. They also do have lots of openings for patient appointments, and tend to run their appointments on time. Weaknesses include communication of lab results to patients, as well as an apparent lack of communication among the staff (e.g. between Dr. Jarrett and his nurses, and nurses to each other). As a new patient, I'd want to know that I wouldn't be seeing Dr. Jarrett most of the time, and that I needed to keep tabs on the nurses to make sure I was getting the best care.
Describe the costs associated with your care under John Jarrett at Indiana Fertility Institute.
I needed to pay for medications and for ultrasounds during my treatment. I also had to pay for surgery.
Describe John Jarrett's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Indiana Fertility Institute.
I haven't discussed this with Dr. Jarrett.
What specific things went wrong at Indiana Fertility Institute?
- Failed to call with results
- Failed to inform you of changes in protocol
Describe the specific things that went wrong at Indiana Fertility Institute.
My husband and I both experienced this clinic not calling us with lab results. My husband had to call the clinic to hear about his semen analysis, and I had to call in to ask about a testosterone level check; both were done in their in-house lab. I also experienced miscommunication about the clinic's procedures for their letrozole cycles. I was not given a baseline scan for my first round of letrozole, and when Dr. Jarrett and I decided to try a second round, he did not indicate that I needed to come in for a baseline scan on Cycle Days 1-4. His nurse, however, called me and told me I needed to come in for a baseline scan, but the office never called me back when I called to schedule the scan. Because this occurred on my Cycle Day 2, I panicked, and drove to the clinic as soon as they opened the next day (CD3) to get a scan. They were able to fit me in, but this was a miscommunication that shouldn't have happened.