John Malo

Current Clinic Unknown

Available Lines of Communication

Not available by email
Nurse available by direct line
Direct line to nurse
Not available by cell phone
Not available by personal cell phone
Medical SchoolAlbany Medical College
FellowshipUniversity of Minnesota
Current Clinic Unknown
address unknown
city, CA 00000
000-000-0000
On a scale from 0-10, how likely are you to recommend John Malo to a friend?
Strongly recommend: 60%Don't recommend: 40%7.4
5 assessments
  • 60% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 40% Don't recommend (0-6)
Humanity
Treated like a number
Treated like a human
8.4
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
Poor communication
Excellent communication
7.6
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
Rarely saw at appts.
Always saw at appts.
4.8
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
Poor response time
Excellent response time
Poor
Responsiveness

Scale is "poor, ok, good, excellent," and measures how responsive a care team was when patients needed to see or speak to them.

5 assessments
5
6
Age
32
Treated
2015
Success with this Doc
No
Treatment
3 IUI, 1 IVF
Diagnosis
Male Factor, Poor Egg Quality, Unexplained
5
6
Dr. Malo is really a great provider. He was on his way to retirement when we saw him; so I think if we caught him sooner-we may have had better luck with our cycle. He did care for us, but I think we could have had a few more tests done to make our IVF cycle better.... took lupron, menopur, follistim & doxycycline as I recall, plus a trigger shot. I did need to extend the meds as they did not see enough eggs/eggs not mature enough. Eventually I was given the go ahead for retrieval. Dr. (not Malo, one of his partners) retrieved 14, 11 were mature. We thought this was great! Each day that passed in the lab, our numbers dwindled. We had two day 5 embryos come transfer day. Neither embryo implanted.
Nursing staff [at CRM] were SO COMPASSIONATE. They truly hoped success for us, through & through. We saw many of the nurses throughout our treatment cycle. They worked well together & no matter who we were working with, they had knowledge about our cycle.... The clinic environment was very nice & welcoming. The front desk staff could be a little more friendly. At times I didn't feel comfortable checking in or making future appts because I felt like they didn't really care to help. CRM has a free info session, which was so nice to do, before going to our first real RE appt.
Age
32
Treated
2015
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
3 IUI, 1 IVF
Diagnosis
Male Factor, Poor Egg Quality, Unexplained
5
6
How was your experience with John Malo at Center for Reproductive Medicine of Minnesota?
Dr. Malo is really a great provider. He was on his way to retirement when we saw him; so I think if we caught him sooner-we may have had better luck with our cycle. He did care for us, but I think we could have had a few more tests done to make our IVF cycle better.
What's one piece of advice would you give a prospective patient of John Malo at Center for Reproductive Medicine of Minnesota?
Do your research. Be proactive. Be your own advocate!
During treatment, were you treated like a number or a human with John Malo at Center for Reproductive Medicine of Minnesota?
We know CRM runs a busy clinic; but it seemed like we were shuffled through like a herd every visit. We didn't like that Dr. Malo was not involved in our transfer/retrieval. There was no consistency.
Describe the protocols John Malo used in your cycles at Center for Reproductive Medicine of Minnesota and their degree of success.
Dr. Malo had reason to believe his routine/common IVF protocol would work for us, with ICSI. I took lupron, menopur, follistim & doxycycline as I recall, plus a trigger shot. I did need to extend the meds as they did not see enough eggs/eggs not mature enough. Eventually I was given the go ahead for retrieval. Dr. (not Malo, one of his partners) retrieved 14, 11 were mature. We thought this was great! Each day that passed in the lab, our numbers dwindled. We had two day 5 embryos come transfer day. Neither embryo implanted.
Describe your experience with the nursing staff.
Nursing staff were SO COMPASSIONATE. They truly hoped success for us, through & through. We saw many of the nurses throughout our treatment cycle. They worked well together & no matter who we were working with, they had knowledge about our cycle.
Describe your experience with Center for Reproductive Medicine of Minnesota.
The clinic environment was very nice & welcoming. The front desk staff could be a little more friendly. At times I didn't feel comfortable checking in or making future appts because I felt like they didn't really care to help. CRM has a free info session, which was so nice to do, before going to our first real RE appt.
Describe the costs associated with your care under John Malo at Center for Reproductive Medicine of Minnesota.
All in all for Dr. Malo, about $13,000.00 For meds, about $2,000
Describe John Malo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine of Minnesota.
From our experience CRM was open to what we felt comfortable with.
What specific things went wrong at Center for Reproductive Medicine of Minnesota?
  • Failed to order appropriate test
5
Doctor
John Malo
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
6
Clinic
Center for Reproductive Medicine of Minnesota
Minneapolis/Midtown
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
26 - 27
Treated
2013 - 2014
Success with this Doc
Yes
Treatment
2 IVF
Diagnosis
PCOS
10
10
I have PCOS so Dr.Malo used a protocol that involved long days of medication. I took follistim, meapour as well as citratide during my cycle. He very closely monitored my levels so I would not get OHSS. He was very careful with every dose and every medicine I took. Even though I always saw a nurse he would call me every day after my appointment to check in. He told us that the flair protocols is sometimes used for patients who have PCOS, but that often times ends in OHSS (which I got from a previous clinic). He said that he would rather do "slow and steady wins the race" instead of fast and furious.
I honestly can't say enough good things about this staff [at Center for Reproductive Medicine] . They became our family. The nurses there went above and beyond. They would make emergency appointments for me when I was bleeding, they would move things around to help accommodate our lifestyles. The most important thing is they were overjoyed with us when we got pregnant. They genuinely cared- you can't ask for more.
Age
26 - 27
Treated
2013 - 2014
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
2 IVF
Diagnosis
PCOS
10
10
How was your experience with John Malo at Center for Reproductive Medicine of Minnesota?
We had a very high risk pregnancy and retrieval. Lots of moving parts including PGS testing. He was perfect. Explained everything to a T and was able to also comfort us. He explained every option and its outcomes. He was extremely realistic.
What's one piece of advice would you give a prospective patient of John Malo at Center for Reproductive Medicine of Minnesota?
He is honest, but knows his stuff.
During treatment, were you treated like a number or a human with John Malo at Center for Reproductive Medicine of Minnesota?
The nurses at the Saint Paul clinic treated us like family. They laughed, cried and prayed with us, then genuinely cared about us.
Describe the protocols John Malo used in your cycles at Center for Reproductive Medicine of Minnesota and their degree of success.
I have PCOS so Dr.Malo used a protocol that involved long days of medication. I took follistim, meapour as well as citratide during my cycle. He very closely monitored my levels so I would not get OHSS. He was very careful with every dose and every medicine I took. Even though I always saw a nurse he would call me every day after my appointment to check in. He told us that the flair protocols is sometimes used for patients who have PCOS, but that often times ends in OHSS (which I got from a previous clinic). He said that he would rather do "slow and steady wins the race" instead of fast and furious.
Describe your experience with your nurse at Center for Reproductive Medicine of Minnesota. (Assigned nurse: Center for Reproductive Medicine)
I honestly can't say enough good things about this staff. They became our family. The nurses there went above and beyond. They would make emergency appointments for me when I was bleeding, they would move things around to help accommodate our lifestyles. The most important thing is they were overjoyed with us when we got pregnant. They genuinely cared- you can't ask for more.
Describe your experience with Center for Reproductive Medicine of Minnesota.
They are great at scheduling. They are fabulous at making connections with their patients. One area they could work on is avaliblity.
Describe the costs associated with your care under John Malo at Center for Reproductive Medicine of Minnesota.
Fresh cycle: $14,000 PGS testing: $2,500 FET: $4,300
Describe John Malo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine of Minnesota.
Dr. Malo suggested that we do 1 embryo due to my age as well as the PGS testing we had done. I asked the risks for 2 embryos and he agreed that I would have a better chance of pregnancy with 2 embryos, but still have a fabulous chance of pregnancy with 1, especially with doing an FET.
10
Doctor
John Malo
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Center for Reproductive Medicine of Minnesota
St. Paul
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
Ask a Question

Ask this reviewer a question about their experience with John Malo at Center for Reproductive Medicine of Minnesota.

9
9
Age
26 - 27
Treated
2012 - 2013
Success with this Doc
Yes
Treatment
4 IUI, 1 IVF
Diagnosis
Male Factor, PCOS
9
9
his [Dr. John Malo's] demeanor and explanations of the procedures we were doing was helpful and always felt like he was taking his time with me and my husband...many failed IUI cycles that led to trying IVF. I had a great response and ended up with 5 emboyos on day 5. We used icsi after identifying a male factor late in the game right before IVT procedure one. We transferred the best quality egg (did not do testing) singleton and got pregnant. we froze the other 4 embryos. 3 1/2 years later I returned to the same clinic to transfer another singleton after one failed cycle where my lining didn't thicken enough we transfered another singleton which resulted in a positive pregnancy and now I have two children. We made the decision to donate the remaining 3 embryos as our family is complete.
The St. Paul Center for Reproductive Medicine nursing staff is top notch. They know your name, your story, and spend the time needed to answer any and all questions. I was welcomed back 4 years later for my second IVF with open arms and the entire nursing staff still knowing me and being their for me...There will be a only a handful of meetings with the doctor, it is the nursing staff at the St. Paul office that will be seeing you day in and day out and they are the ones that you need to connect with. I loved their entire staff.
Age
26 - 27
Treated
2012 - 2013
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Marketer or PR
Order & Number of Docs Seen
1st of 2 Docs
Treatment
4 IUI, 1 IVF
Diagnosis
Male Factor, PCOS
9
9
How was your experience with John Malo at Center for Reproductive Medicine of Minnesota?
John has since retired, so i really think this a mut point, but his demeanor and explanations of the procedures we were doing was helpful and always felt like he was taking his time with me and my husband.
What's one piece of advice would you give a prospective patient of John Malo at Center for Reproductive Medicine of Minnesota?
There will be a only a handful of meetings with the doctor, it is the nursing staff at the St. Paul office that will be seeing you day in and day out and they are the ones that you need to connect with. I loved their entire staff.
During treatment, were you treated like a number or a human with John Malo at Center for Reproductive Medicine of Minnesota?
The St. Paul Center for Reproductive Medicine nursing staff is top notch. They know your name, your story, and spend the time needed to answer any and all questions. I was welcomed back 4 years later for my second IVF with open arms and the entire nursing staff still knowing me and being their for me.
Describe the protocols John Malo used in your cycles at Center for Reproductive Medicine of Minnesota and their degree of success.
many failed IUI cycles that led to trying IVF. I had a great response and ended up with 5 emboyos on day 5. We used icsi after identifying a male factor late in the game right before IVT procedure one. We transferred the best quality egg (did not do testing) singleton and got pregnant. we froze the other 4 embryos. 3 1/2 years later I returned to the same clinic to transfer another singleton after one failed cycle where my lining didn't thicken enough we transfered another singleton which resulted in a positive pregnancy and now I have two children. We made the decision to donate the remaining 3 embryos as our family is complete.
Describe your experience with the nursing staff.
AMAZING! They made the process so much less painful. Always had compassion and respect for our journey and I couldn't have gotten through both times with out them.
Describe your experience with Center for Reproductive Medicine of Minnesota.
Overall the clinic itself is great with scheduling and being accommodating to your schedules. I do wish they were a bit better with the financial side of things as it gets very confusing and thought they could have done a better job of talking through the details of payments.
Describe the costs associated with your care under John Malo at Center for Reproductive Medicine of Minnesota.
Lots and lots of money. :-) some paid by insurance, but a large majority was out of pocket
Describe John Malo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine of Minnesota.
Dr. Malo advised against multiple embryo transfer after taking measurements of my uterus. He didn't think I could carry multiples to term. Both my children were 5 1/2 lbs and came early, so he was spot on with his assessment.
9
Doctor
John Malo
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Center for Reproductive Medicine of Minnesota
St. Paul
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
Ask a Question

Ask this reviewer a question about their experience with John Malo at Center for Reproductive Medicine of Minnesota.

Verified

This patient has provided documentation of treatment at this clinic.

4
3
Age
40
Treated
2014
Success with this Doc
No
Treatment
2 IUI, 1 IVF
Diagnosis
Anovulation, Diminished Ovarian Reserve, Uterine Fibroids, Unexplained
4
3
He [Dr. Malo] was OK. Factual and pleasant enough but cut my husband off a few times on questions and would consider bedside manner so-so...Trust his knowledge and skillset, but manner is a bit cold and clinical. Wasn't as aggressive as we were hoping. Painted us a fairly bleak picture. This was our first of 3 REs and to be blunt, wish we had moved on after our first (ehhh) meeting as we liked the docs and clinics at 2 and 3 better.
Main beef was that I IDID have insurance with infertility coverage, this office [Center for Reproductive Medicine of Minnesota] just didn't want to accept it so it was all out of pocket...Facilities quite nice...Didn't really amp things up round 2 after lackluster results round one, which was odd (and we did question it at the time with him [Dr. Malo])...Don't recall much [about the nurses]. Nice enough but seemed to forget our info unless papers right there.
Age
40
Treated
2014
Success with this Doc
No
Race
European
Income
$200K - $499K
Occupation
Marketer or PR
Order & Number of Docs Seen
1st of 3 Docs
Treatment
2 IUI, 1 IVF
Diagnosis
Anovulation, Diminished Ovarian Reserve, Uterine Fibroids, Unexplained
4
3
How was your experience with John Malo at Center for Reproductive Medicine of Minnesota?
Trust his knowledge and skillset, but manner is a bit cold and clinical. Wasn't as aggressive as we were hoping. Painted us a fairly bleak picture. This was our first of 3 REs and to be blunt, wish we had moved on after our first (ehhh) meeting as we liked the docs and clinics at 2 and 3 better.
What's one piece of advice would you give a prospective patient of John Malo at Center for Reproductive Medicine of Minnesota?
He's knowledgeable and skillful but not the warmest dude you'll ever meet.
During treatment, were you treated like a number or a human with John Malo at Center for Reproductive Medicine of Minnesota?
He was OK. Factual and pleasant enough but cut my husband off a few times on questions and would consider bedside manner so-so
Describe the protocols John Malo used in your cycles at Center for Reproductive Medicine of Minnesota and their degree of success.
Bravelle for sure and can't recall the rest. Didn't really amp things up round 2 after lackluster results round one, which was odd (and we did question it at the time with him)
Describe your experience with the nursing staff.
Don't recall much. Nice enough but seemed to forget our info unless papers right there.
Describe your experience with Center for Reproductive Medicine of Minnesota.
Facilities quite nice. Didn't accept our insurance (which DID have IVF coverage...they just didn't accept it!). Just so-so. If you are not feeling it after your first meeting here, move on quickly. This was 2015 and now there are even more clinics to choose from.
Describe the costs associated with your care under John Malo at Center for Reproductive Medicine of Minnesota.
Don't recall IUI costs exactly; want to say around $5K? Main beef was that I IDID have insurance with infertility coverage, this office just didn't want to accept it so it was all out of pocket. Boooooo
Describe John Malo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine of Minnesota.
NA
4
Doctor
John Malo
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
3
Clinic
Center for Reproductive Medicine of Minnesota
St. Paul
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
Verified

This patient has provided documentation of treatment at this clinic.

9
9
Age
29
Treated
2015
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF
Diagnosis
Unexplained
9
9
I felt [Dr. John Malo] was straightforward and took time to answer our questions. Although we didn’t meet with him much in person, he communicated well via email and occasionally via phone. He seemed very knowledgeable, and we trusted his recommendations overall...We liked his approach [on Eset]. He was open to transferring 2 but educated us on reasons why it may also be better to transfer 1...Come prepared with questions.
Overall, this clinic [Center for Reproductive Medicine of Minnesota] was great. The St. Paul and Minneapolis locations had a different feel with St. Paul being much smaller. We preferred the smaller location as it felt more personable. The clinic was kept up nicely and seemed well organized...the nursing staff took time to fully answer my questions and genuinely cared. The nursing staff was especially warm and considerate...It felt like they truly cared about us.
Age
29
Treated
2015
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Writer
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 1 IVF
Diagnosis
Unexplained
9
9
How was your experience with John Malo at Center for Reproductive Medicine of Minnesota?
I felt Dr. Malo was straightforward and took time to answer our questions. Although we didn’t meet with him much in person, he communicated well via email and occasionally via phone. He seemed very knowledgeable, and we trusted his recommendations overall.
What's one piece of advice would you give a prospective patient of John Malo at Center for Reproductive Medicine of Minnesota?
Come prepared with questions.
During treatment, were you treated like a number or a human with John Malo at Center for Reproductive Medicine of Minnesota?
I felt that Dr. Malo and the nursing staff took time to fully answer my questions and genuinely cared. The nursing staff was especially warm and considerate.
Describe your experience with the nursing staff.
The two nurses we saw the most were extremely kind and compassionate. It felt like they truly cared about us.
Describe your experience with Center for Reproductive Medicine of Minnesota.
Overall, this clinic was great. The St. Paul and Minneapolis locations had a different feel with St. Paul being much smaller. We preferred the smaller location as it felt more personable. The clinic was kept up nicely and seemed well organized.
Describe the costs associated with your care under John Malo at Center for Reproductive Medicine of Minnesota.
I think the IUIs were all around $2500 including meds, and IVF was around $15,000 including meds.
Describe John Malo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine of Minnesota.
We liked his approach. He was open to transferring 2 but educated us on reasons why it may also be better to transfer 1.
9
Doctor
John Malo
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Center for Reproductive Medicine of Minnesota
St. Paul
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
Ask a Question

Ask this reviewer a question about their experience with John Malo at Center for Reproductive Medicine of Minnesota.