Rated 7.4
Strongly recommend: 60%Don't recommend: 40%7.4
60% strongly recommend
5 reviews
Humanity
8.4
8.4
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
7.6
7.6
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
4.8
4.8
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.2
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Albany Medical College
Fellowship
University of Minnesota

How Doctor Communicates

not available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
John Malo works at

Current Clinic Unknown
Rated

At 1 office

Current Clinic Unknown
address unknown
city, ON 00000
000-000-0000
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2 patient reviews filtered by:

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Verified

This patient has provided documentation of treatment at this clinic.

2015, Unsuccessful
5
6
Age 32
3 IUI
1 IVF
Male Factor
Poor Egg Quality
Unexplained
European
Income $50K - $99K
Nurse or HC Services
2nd of 3 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Malo is really a great provider. He was on his way to retirement when we saw him; so I think if we caught him sooner-we may have had better luck with our cycle. He did care for us, but I think we could have had a few more tests done to make our IVF cycle better.... took lupron, menopur, follistim & doxycycline as I recall, plus a trigger shot. I did need to extend the meds as they did not see enough eggs/eggs not mature enough. Eventually I was given the go ahead for retrieval. Dr. (not Malo, one of his partners) retrieved 14, 11 were mature. We thought this was great! Each day that passed in the lab, our numbers dwindled. We had two day 5 embryos come transfer day. Neither embryo implanted.
Nursing staff [at CRM] were SO COMPASSIONATE. They truly hoped success for us, through & through. We saw many of the nurses throughout our treatment cycle. They worked well together & no matter who we were working with, they had knowledge about our cycle.... The clinic environment was very nice & welcoming. The front desk staff could be a little more friendly. At times I didn't feel comfortable checking in or making future appts because I felt like they didn't really care to help. CRM has a free info session, which was so nice to do, before going to our first real RE appt.
How was your experience with John Malo at Center for Reproductive Medicine of Minnesota?
Dr. Malo is really a great provider. He was on his way to retirement when we saw him; so I think if we caught him sooner-we may have had better luck with our cycle. He did care for us, but I think we could have had a few more tests done to make our IVF cycle better.
What's one piece of advice would you give a prospective patient of John Malo at Center for Reproductive Medicine of Minnesota?
Do your research. Be proactive. Be your own advocate!
During treatment, were you treated like a number or a human with John Malo at Center for Reproductive Medicine of Minnesota?
We know CRM runs a busy clinic; but it seemed like we were shuffled through like a herd every visit. We didn't like that Dr. Malo was not involved in our transfer/retrieval. There was no consistency.
Describe the protocols John Malo used in your cycles at Center for Reproductive Medicine of Minnesota and their degree of success.
Dr. Malo had reason to believe his routine/common IVF protocol would work for us, with ICSI. I took lupron, menopur, follistim & doxycycline as I recall, plus a trigger shot. I did need to extend the meds as they did not see enough eggs/eggs not mature enough. Eventually I was given the go ahead for retrieval. Dr. (not Malo, one of his partners) retrieved 14, 11 were mature. We thought this was great! Each day that passed in the lab, our numbers dwindled. We had two day 5 embryos come transfer day. Neither embryo implanted.
Describe your experience with the nursing staff at Center for Reproductive Medicine of Minnesota.
Nursing staff were SO COMPASSIONATE. They truly hoped success for us, through & through. We saw many of the nurses throughout our treatment cycle. They worked well together & no matter who we were working with, they had knowledge about our cycle.
Describe your experience with Center for Reproductive Medicine of Minnesota.
The clinic environment was very nice & welcoming. The front desk staff could be a little more friendly. At times I didn't feel comfortable checking in or making future appts because I felt like they didn't really care to help. CRM has a free info session, which was so nice to do, before going to our first real RE appt.
Describe the costs associated with your care under John Malo at Center for Reproductive Medicine of Minnesota.
All in all for Dr. Malo, about $13,000.00 For meds, about $2,000
Describe John Malo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine of Minnesota.
From our experience CRM was open to what we felt comfortable with.
What specific things went wrong at Center for Reproductive Medicine of Minnesota?
  • Failed to order appropriate test
Describe the specific things that went wrong at Center for Reproductive Medicine of Minnesota.
Dr. Malo should have done more testing on my thyroid. I truly believe if we looked at this aspect more in depth, we may have had better end results.
5
Doctor
John Malo
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
6
Clinic
Center for Reproductive Medicine of Minnesota
Minneapolis
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2014, Unsuccessful
4
3
Age 40
2 IUI
1 IVF
Anovulation
Diminished Ovarian Reserve
Uterine Fibroids
Unexplained
European
Income $200K - $499K
Marketer or PR
1st of 3 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
He [Dr. Malo] was OK. Factual and pleasant enough but cut my husband off a few times on questions and would consider bedside manner so-so...Trust his knowledge and skillset, but manner is a bit cold and clinical. Wasn't as aggressive as we were hoping. Painted us a fairly bleak picture. This was our first of 3 REs and to be blunt, wish we had moved on after our first (ehhh) meeting as we liked the docs and clinics at 2 and 3 better.
Main beef was that I IDID have insurance with infertility coverage, this office [Center for Reproductive Medicine of Minnesota] just didn't want to accept it so it was all out of pocket...Facilities quite nice...Didn't really amp things up round 2 after lackluster results round one, which was odd (and we did question it at the time with him [Dr. Malo])...Don't recall much [about the nurses]. Nice enough but seemed to forget our info unless papers right there.
How was your experience with John Malo at Center for Reproductive Medicine of Minnesota?
Trust his knowledge and skillset, but manner is a bit cold and clinical. Wasn't as aggressive as we were hoping. Painted us a fairly bleak picture. This was our first of 3 REs and to be blunt, wish we had moved on after our first (ehhh) meeting as we liked the docs and clinics at 2 and 3 better.
What's one piece of advice would you give a prospective patient of John Malo at Center for Reproductive Medicine of Minnesota?
He's knowledgeable and skillful but not the warmest dude you'll ever meet.
During treatment, were you treated like a number or a human with John Malo at Center for Reproductive Medicine of Minnesota?
He was OK. Factual and pleasant enough but cut my husband off a few times on questions and would consider bedside manner so-so
Describe the protocols John Malo used in your cycles at Center for Reproductive Medicine of Minnesota and their degree of success.
Bravelle for sure and can't recall the rest. Didn't really amp things up round 2 after lackluster results round one, which was odd (and we did question it at the time with him)
Describe your experience with the nursing staff at Center for Reproductive Medicine of Minnesota.
Don't recall much. Nice enough but seemed to forget our info unless papers right there.
Describe your experience with Center for Reproductive Medicine of Minnesota.
Facilities quite nice. Didn't accept our insurance (which DID have IVF coverage...they just didn't accept it!). Just so-so. If you are not feeling it after your first meeting here, move on quickly. This was 2015 and now there are even more clinics to choose from.
Describe the costs associated with your care under John Malo at Center for Reproductive Medicine of Minnesota.
Don't recall IUI costs exactly; want to say around $5K? Main beef was that I IDID have insurance with infertility coverage, this office just didn't want to accept it so it was all out of pocket. Boooooo
Describe John Malo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine of Minnesota.
NA
4
Doctor
John Malo
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
3
Clinic
Center for Reproductive Medicine of Minnesota
St. Paul
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources