How was your experience with John Nichols at Piedmont Reproductive Endocrinology Group?
Dr. Nichols always provided me with all of the information I needed to make the best decisions regarding my course of treatment. He did not sugar coat anything or give me false hope and I appreciated his candidness. He also told me that sometimes all things can be in line and look great and it still just doesn't happen, but that doesn't mean it won't in the future.
What's one piece of advice would you give a prospective patient of John Nichols at Piedmont Reproductive Endocrinology Group?
I would say tell him your desires and then listen with an open mind as he goes over your test results with you and what he thinks might be the best choice for you as far as treatments go. He is so knowledgeable and I so appreciated his wisdom and expertise as I entered a world that I previously knew nothing about. It's a scary experience - but he makes it not so scary and easier to navigate.
During treatment, were you treated like a number or a human with John Nichols at Piedmont Reproductive Endocrinology Group?
Dr. Nichols always treated me like a human, not just a numbered patient. There was a personal aspect to all of our interactions and I appreciated the fact that he always greeted me by name, asked how I was, and gave me genuine information to help me made the best decisions.
Describe the protocols John Nichols used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
First, he recommended that my spouse see a doctor at the clinic so that we could get his count in a good place (great results and increase in count, motility, etc.) While my husband was going working on his side of things, Dr. Nichols made sure I was getting started with everything I needed to do for myself (prenatal vitamins, metformin, blood work, femara, etc). My follicle scans were planned and I responded favorably each time, which made me feel great.
Describe your experience with the nursing staff.
I want to single out Meghan because she was so wonderful to me throughout my IUI treatments. I called multiple times with questions that would come up and she was always so responsive and kind in her replies and answers. I felt like she truly cared about me and my results. She showed compassion during visits when she was my nurse, and made me feel less afraid and disheartened.
Describe your experience with Piedmont Reproductive Endocrinology Group.
As far as strengths go, I feel like PREG is above and beyond when it comes to modern treatments and is a leader in reproductive health and education. I truly feel like it's the place to go when you want help to reach your dream of having children. The main weakness would be communication. There were a couple of times when I did not get a call back and had to call again a day or two later because I did not ever hear back. When timing is so important in this journey, I feel like communication should be a priority. I had great responses using the online chat feature though. Some nurses and staff members are more compassionate than others, but overall I am pleased with the treatment I have received.
Describe the costs associated with your care under John Nichols at Piedmont Reproductive Endocrinology Group.
Insurance did not cover any fertility treatments for me, so all of my expenses are out of pocket. It is quite expensive, but I was aware that fertility treatments are costly.
Describe John Nichols's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Piedmont Reproductive Endocrinology Group.
I did not participate in any of this.
What specific things went wrong at Piedmont Reproductive Endocrinology Group?
- Failed to call with results