Rated 7.9
Strongly recommend: 53%Neutral: 32%Don't recommend: 16%7.9
53% strongly recommend
24 reviews
Humanity
8.1
8.1
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.7
8.7
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.7
6.7
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8.4
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Philadelphia Col
Residency
Lankenau Hosp
Fellowship
U. of Connecticut

How Doctor Communicates

nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
John Orris works at

Main Line Fertility
Rated 9.2
Strongly recommend: 81%Neutral: 12%Don't recommend: 7%9.2

At 3 offices

Bryn Mawr
825 Old Lancaster Rd.
Bryn Mawr, PA 19010
610-527-0800
Paoli
11 Industrial Blvd
Paoli, PA 19301
610-993-8200
West Chester
915 Old Fern Hill Road
West Chester, PA 19380
610-840-1500
Show 1 more
Explore Clinic

24 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
1
NPS
5
Age 48
Other
European
Income $100K - $199K
1st of 3 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I saw Dr. Orris 3 times. The first two felt fine, but the last one was really uncomfortable. I had assumed we were stopping because the previous cycles had not been successful, and I was exhausted and ready to go elsewhere and try a new approach. But he seemed irritated with me, somewhat dismissive, and just told me what to do, even though the logistics of it presented a huge challenge given that I was also in the processing of moving across country, changing jobs and had no local clinic set up...we did an ERA cycle which was almost cancelled because my lining didn't thicken sufficiently, but Dr. Orris continued it anyway and did the ERA (which I had to pay out of pocket for). Only later did I learn from another reproductive endocrinologist at a large teaching hospital that ERA is not an especially useful test in the best of circumstances, and that a result from the end of what would otherwise have been considered a failed cycle cannot be interpreted in any way that would guide treatment during a successful cycle.
I thought they [the nurses at Main Line Fertility] were very friendly, kind, and good communicators. But after my last appointment I struggled on the "priming" estrogen and when I stopped after 2 weeks of high-dose estrogen, it took a combination of at least 6 emails and phone calls over 2 days to get a progesterone prescription called in...Little explanation of what was being done and why; poor documentation; ERA that should not have been done; and at the end a general feeling of paternalism rather than compassion or interest in discussing what I wanted in that situation.
How was your experience with John Orris at Main Line Fertility?
I'm somewhat concerned about the communication, record-keeping/tracking and even the quality of care. I was told during a hysteroscopy that a biopsy was being taken (though not why or what it would inform) and it was noted in the report, but apparently nothing was sent to the lab and it was never reconciled as to why. Also, I keep copies of all of my medical records for times when I change providers, but the hysteroscopy - and all other treatment cycle notes - were scant, hand-written notes that other reproductive endocrinologists who reviewed them found surprisingly limited and difficult to interpret. Every diagnostic or treatment I've undergone elsewhere came with a complete typed report clearly describing what was done, why, and the outcome. Also, we did an ERA cycle which was almost cancelled because my lining didn't thicken sufficiently, but Dr. Orris continued it anyway and did the ERA (which I had to pay out of pocket for). Only later did I learn from another reproductive endocrinologist at a large teaching hospital that ERA is not an especially useful test in the best of circumstances, and that a result from the end of what would otherwise have been considered a failed cycle cannot be interpreted in any way that would guide treatment during a successful cycle. So if I really wanted a result that had any chance of being a predictive guide, I'd have to do (and pay for) it again.
What's one piece of advice would you give a prospective patient of John Orris at Main Line Fertility?
Walk into every appointment with a list of questions and don't leave without answers. Ask for everything to be explained and documented clearly. And if it just doesn't feel right, speak up.
During treatment, were you treated like a number or a human with John Orris at Main Line Fertility?
I saw Dr. Orris 3 times. The first two felt fine, but the last one was really uncomfortable. I had assumed we were stopping because the previous cycles had not been successful, and I was exhausted and ready to go elsewhere and try a new approach. But he seemed irritated with me, somewhat dismissive, and just told me what to do, even though the logistics of it presented a huge challenge given that I was also in the processing of moving across country, changing jobs and had no local clinic set up.
Describe the protocols John Orris used in your cycles at Main Line Fertility and their degree of success.
FET prep cycles using oral estrogen and patches, progesterone in oil injections and progesterone vaginal suppositories.
Describe your experience with the nursing staff at Main Line Fertility.
I thought they were very friendly, kind, and good communicators. But after my last appointment I struggled on the "priming" estrogen and when I stopped after 2 weeks of high-dose estrogen, it took a combination of at least 6 emails and phone calls over 2 days to get a progesterone prescription called in. I felt fairly abandoned medically at that point.
Describe your experience with Main Line Fertility.
Front office staff were friendly and it was relatively easy to schedule appointments. They have several locations so there's some flexibility in where to go. I probably would not use them for outside monitoring as their notes are all handwritten and not necessarily clear and complete for others to review and make decisions based on. I don't have the impression that they're a referral clinic you would go to for any especially complicated situation. Also, the fees were not explained clearly or in any detail up front, so there were some surprises there later.
Describe the costs associated with your care under John Orris at Main Line Fertility.
I have excellent insurance that covered most of the costs. However, I did have to pay out-of-pocket for the ERA biopsy and for the donor embryo. I was somewhat surprised at the "restocking" fee when the cycle was cancelled as the embryo was not touched and there was no legal paperwork involved (at least none that I was party to, and I would imagine I would have to have been for there to have been a legal transfer).
Describe John Orris's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Main Line Fertility.
N/A
What specific things went wrong at Main Line Fertility?
  • Lost results
  • Provided conflicting information
Describe the specific things that went wrong at Main Line Fertility.
Little explanation of what was being done and why; poor documentation; ERA that should not have been done; and at the end a general feeling of paternalism rather than compassion or interest in discussing what I wanted in that situation.
1
Doctor
John Orris
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
2 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
2 of 5
Adaptability
3 of 5
5
Clinic
Main Line Fertility
Bryn Mawr
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
4 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
9
NPS
10
Age 34
1 IUI
Anovulation
PCOS
European
Income $100K - $199K
2nd of 3 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I am very impressed with Dr. Orris...On the third and final cycle [of IUI], I took a booster shot to ensure the timing was correct and luckily got pregnant on the third try...After each ultrasound and bloodwork, I was taken to the doctor's office to go over results/next steps...Due to my PCOS and anovulation, I was put on rounds of Clomid and Letrozole to induce ovulation. I would be seen at least once if not twice a week to measure my progress and to see if ovulation was occurring. Once they were comfortable with the ovulation taking place, I had two cycles with IUI that didn't time up properly.
The staff at MLF were so wonderful and helpful; all the doctors clearly explained everything to me at every visit. After each ultrasound and bloodwork, I was taken to the doctor's office to go over results/next steps. Every one's bedside manner was extremely warm...I cannot say enough wonderful things about Brie [nurse]. She looked after me almost every visit; took my blood (painlessly I might add), and was always on hand for my questions. Brie was the kind of nurse that you hope will be looking after you; she is so warm and sweet and is a pleasure to talk to and to get to see every week!
How was your experience with John Orris at Main Line Fertility?
I am very impressed with Dr. Orris and his setup at MLF. His resident, Dr. Kurtz, was super helpful and he was there along the way to help administer any advice or diagnosis. I am so thankful that my experience with infertility was handled by the folks at MLF.
What's one piece of advice would you give a prospective patient of John Orris at Main Line Fertility?
Don't be afraid to ask questions as everyone there is always happy to answer them.
During treatment, were you treated like a number or a human with John Orris at Main Line Fertility?
The staff at MLF were so wonderful and helpful; all the doctors clearly explained everything to me at every visit. After each ultrasound and bloodwork, I was taken to the doctor's office to go over results/next steps. Every one's bedside manner was extremely warm.
Describe the protocols John Orris used in your cycles at Main Line Fertility and their degree of success.
Due to my PCOS and anovulation, I was put on rounds of Clomid and Letrozole to induce ovulation. I would be seen at least once if not twice a week to measure my progress and to see if ovulation was occurring. Once they were comfortable with the ovulation taking place, I had two cycles with IUI that didn't time up properly. On the third and final cycle, I took a booster shot to ensure the timing was correct and luckily got pregnant on the third try.
Describe your experience with your nurse at Main Line Fertility. (Assigned nurse: Brie)
I cannot say enough wonderful things about Brie. She looked after me almost every visit; took my blood (painlessly I might add), and was always on hand for my questions. Brie was the kind of nurse that you hope will be looking after you; she is so warm and sweet and is a pleasure to talk to and to get to see every week!
Describe your experience with Main Line Fertility.
MLF set the bar high for my expectations for OB/GYN care. In fact, I quite wish they were my OB/GYN! I am so thankful and feel so lucky to have been entrusted into their care. They did everything they could to explain everything I needed to do and follow up with me when it should have been done. They take great care of their patients and I cannot say enough about our experience there.
Describe the costs associated with your care under John Orris at Main Line Fertility.
Don't remember specifics, but luckily with insurance, costs were minimal compared to what we were expecting.
Describe John Orris's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Main Line Fertility.
N/A
9
Doctor
John Orris
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Main Line Fertility
West Chester
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
NPS
1
NPS
2
Age 38 - 39
1 IUI
Recurrent Pregnancy Loss
Other
European
Income $100K - $199K
Professor
1st of 4 Docs
3 Fertility Medications With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
He [Dr. John Orris] was pretty dictatorial and didn't describe rationales, other than being "aggressive"--his favorite word evidently...He made no real effort to listen to our specific concerns. Instead, he seemed to assume that he knew right away what our problem was and he recommended a cookie-cutter approach that did not seem to take any of our particulars into account. He kept using generic language like, "we'll get you pregnant," completely disregarding that our problem was repeated miscarriages and that in fact we conceived easily several times on our own.
The Bryn Mawr office [of Main Line Fertility] has so many people working in it that it's kind of impersonal. Morning appointments feel like cattle calls and sometimes they get backed up and waits can be long. I waited over an hour one time just for a blood draw. Maybe they are good if you are experiencing some forms of infertility, but I found them on the whole pretty insensitive about recurrent miscarriage. Everyone, doctors and nurses, was always saying, "Don't worry, we'll get you pregnant." For a lot of people, that's not the problem and it made me feel like they weren't paying attention to me as a person--or, more importantly, to me as a patient with a particular medical history.
How was your experience with John Orris at Main Line Fertility?
Strengths: He represented himself as wanting to take an "aggressive" approach (he used that word a lot), and that sounded appealing to us. I wasn't getting any younger and we just wanted to hurry up and have the kid already. Weaknesses/things that were not to my taste: As I said before, he seemed to take somewhat of a generic, impersonal approach to our case. He talked about getting me pregnant rather than getting me a live birth (my problem was/is multiple miscarriages and I felt he was not paying attention to that). He did not ask any particulars about the past miscarriages and did not seem to think that any details were relevant. He adopted a very masculine/"bro" attitude toward my husband; maybe other men like that or feel it addresses their insecurity around infertility treatments but we thought it was weird. He informed me what we were going to do (medicated cycles, combo of clomid/letrozole), rather than advising and explaining a course of treatment. The first cycle (clomid + timed intercourse) did not work. The second cycle when I came in shortly before ovulation, he informed me (rather than suggesting to me) that we were going to do an IUI. When I expressed some hesitation, saying that I'd heard success rates were not much higher than timed intercourse for people with my medical history, he retorted in a snappy tone of voice, "Fine, then don't do it." And turned away and started ignoring me. I finally agreed to the IUI but I felt like I was bullied into it. It didn't work anyway. For the first time in my life I was having trouble getting pregnant--when I had come to him not for help conceiving but with figuring out what was happening with my miscarriages. The following year, I went back to MLF for monitoring on a new pregnancy (that we conceived on our own, not with their help) and ended up seeing him a couple times during that period. First, he gave me false hope when Dr Glassner had been telling me to prepare for another loss; when it finally ended in miscarriage again he came across as cold and unsympathetic. He scheduled me for a D&C--did not ask my opinion or preference--and again started talking about "getting aggressive". I let him do the procedure but I will never go back to him after this.
What's one piece of advice would you give a prospective patient of John Orris at Main Line Fertility?
Stand up for yourself and don't be afraid to ask questions.
During treatment, were you treated like a number or a human with John Orris at Main Line Fertility?
When he was ready to see you, he would stand at the end of the hall and shout your name (rather than looking into the waiting room and making eye contact). He made no real effort to listen to our specific concerns. Instead, he seemed to assume that he knew right away what our problem was and he recommended a cookie-cutter approach that did not seem to take any of our particulars into account. He kept using generic language like, "we'll get you pregnant," completely disregarding that our problem was repeated miscarriages and that in fact we conceived easily several times on our own. To be fair, I think he *thought* he was being personable and congenial, making chitchat, but it came off as insincere and like he was not really listening.
Describe the protocols John Orris used in your cycles at Main Line Fertility and their degree of success.
1st cycle--100 clomid 2nd cycle--150 clomid, 5 letrozole He was pretty dictatorial and didn't describe rationales, other than being "aggressive"--his favorite word evidently.
Describe your experience with Main Line Fertility.
It's nice that they have multiple locations, however, you should know that most of the doctors rotate between locations. I chose the clinic mostly for its location in Bryn Mawr, but then I found out that if I wanted to keep seeing my same doctor I had to travel occasionally to the West Chester and Paoli locations as well. The nurses also change locations so it's hard to get to know them. The Bryn Mawr office has so many people working in it that it's kind of impersonal. Morning appointments feel like cattle calls and sometimes they get backed up and waits can be long. I waited over an hour one time just for a blood draw. Maybe they are good if you are experiencing some forms of infertility, but I found them on the whole pretty insensitive about recurrent miscarriage. Everyone, doctors and nurses, was always saying, "Don't worry, we'll get you pregnant." For a lot of people, that's not the problem and it made me feel like they weren't paying attention to me as a person--or, more importantly, to me as a patient with a particular medical history. If you are willing to walk five minutes at the Bryn Mawr office, you can get free street parking. I wish they had electronic medical records and some sort of patient portal where we could log in and see our test results. With these huge paper files, it feels like a different decade. Also, sometimes they would forget to forward my file to the appropriate office where my appointment was on a particular day.
Describe the costs associated with your care under John Orris at Main Line Fertility.
My insurance doesn't cover IVF but does cover other infertility procedures, medications, etc. So I just had a $35 copay with each visit
Describe John Orris's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Main Line Fertility.
N/A
What specific things went wrong at Main Line Fertility?
  • Failed to call in prescriptions to pharmacy
  • Lost appointments
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to inform you of changes in protocol
  • Provided conflicting information
Describe the specific things that went wrong at Main Line Fertility.
I think they are all a bit disorganized--front desk, doctors, everyone. My initial doctor didn't order a full reproductive loss panel though I had had repeated miscarriages; I've had nurses say they are going to call with test results and then they don't; nurses say they are going to call in prescriptions and then they don't; and one time I called to schedule a new cycle with my particular doctor and the receptionist scheduled me with him for a date and time at an office location where he wasn't even going to be on that particular day! I showed up for the appointment and they looked at me like I was crazy--"Dr Orris is never here on Wednesdays" etc. The doctor who was there was able to squeeze me in, but none of this was reassuring.
1
Doctor
John Orris
NPS
Humanity
1 of 5
Communication
2 of 5
Frequency Seen
5 of 5
Trustworthiness
2 of 5
Compassion
1 of 5
Explained risks
1 of 5
Adaptability
2 of 5
2
Clinic
Main Line Fertility
Philadelphia
NPS
Operations
3 of 5
Scheduling
2 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
4 of 5
2019, Unknown Success
NPS
10
NPS
10
Age 29
1 IVF
Prefer not to answer
Income $100K - $199K
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Although my husband and I primarily saw the nurses, Dr. Orris was always a phone call away if needed - even on his personal line. After my first failed embryo transfer, Dr. Orris was right on the phone not only explaining the next steps but checking in and providing support...He is thorough, to the point, but yet still compassionate. I felt comfortable and safe in his care. It is clear that he takes pride in his work and wants the absolute best case scenario possible for every patient.
The whole staff [at Main Line Fertility] is friendly and compassionate. They make the unpleasant experience of being in a fertility center as pleasant as possible...Strengths - great atmosphere, you feel like family not just a patient, they will go above and beyond for anything you need. Weaknesses - none to date. I would recommend this clinic to my family and friends in a heartbeat...For egg retrieval - gonal f, which was reduced based on my body’s quick response. Cabergoline to help prevent OHSSS. I am receiving fertility treatment due to my husband’s journey with cancer. Prior to my husband’s diagnosis we had conceived one child naturally and had no prior history of infertility. My husband froze sperm prior to starting his treatments and is currently still undergoing treatment.
How was your experience with John Orris at Main Line Fertility?
He is thorough, to the point, but yet still compassionate. I felt comfortable and safe in his care. It is clear that he takes pride in his work and wants the absolute best case scenario possible for every patient.
What's one piece of advice would you give a prospective patient of John Orris at Main Line Fertility?
He is a very intelligent doctor. Don’t be afraid to stop him and ask for a less “medical” explanation - he will gladly do so and make sure that everyone understands what is happening.
During treatment, were you treated like a number or a human with John Orris at Main Line Fertility?
Although my husband and I primarily saw the nurses, Dr. Orris was always a phone call away if needed - even on his personal line. After my first failed embryo transfer, Dr. Orris was right on the phone not only explaining the next steps but checking in and providing support.
Describe the protocols John Orris used in your cycles at Main Line Fertility and their degree of success.
For egg retrieval - gonal f, which was reduced based on my body’s quick response. Cabergoline to help prevent OHSSS. I am receiving fertility treatment due to my husband’s journey with cancer. Prior to my husband’s diagnosis we had conceived one child naturally and had no prior history of infertility. My husband froze sperm prior to starting his treatments and is currently still undergoing treatment.
Describe your experience with your nurse at Main Line Fertility. (Assigned nurse: Maureen)
Maureen is the ABSOLUTE BEST. The rare times we had to see another nurse because Maureen wasn’t in, my husband and I were disappointed - all of the nurses were great, however, Maureen was the best! The whole staff is friendly and compassionate. They make the unpleasant experience of being in a fertility center as pleasant as possible.
Describe your experience with Main Line Fertility.
Strengths - great atmosphere, you feel like family not just a patient, they will go above and beyond for anything you need. Weaknesses - none to date. I would recommend this clinic to my family and friends in a heartbeat.
Describe the costs associated with your care under John Orris at Main Line Fertility.
Everything but ERA was one hundred percent covered by our insurance.
Describe John Orris's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Main Line Fertility.
Dr. Orris chose eSET for our case as I do not struggle with infertility, but my husband and I are doing IVF due to my husband’s cancer diagnosis and continued treatment. Dr. Orris wants to keep his patients safe and limit multiples pregnancies.
10
Doctor
John Orris
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Main Line Fertility
Bryn Mawr
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Successful
NPS
7
NPS
9
Age 34
1 Fertility Medications
Male Factor
Unexplained
European
Income $50K - $99K
3rd of 3 Docs
1 IVF With Other Docs
1 Egg Freezing With Other Docs
Neutral
Strongly Recommends
Successful
I wish he [Dr. Orris] would have met with me more and spent a little more time with us. I mainly just saw the nurses who were great. He didn't talk much I had to initiate most conversations and ask all the questions. I had faith in his work from all the other great reviews and success stories he recieved.... We did a mock transfer and ERA because i asked for it. Dr Orris agreed it sounded like a good idea. I was on 1.5ml of progesterone in oil, 400mg progesterone vaginal suppositories, 2mg estradiol 4 times a day, 50mcg synthroid for my thyroid as well.
I love that there a several locations. However, not all locations seem to have the same quality of care. [Main Line] Bryn Mawr had the best nurses, but was also the busiest and the parking was less then ideal as you can expect to pay around $5 a visit just to park. There is no public parking you are forced to use the parking garage. When you go a couple times a week it really adds up.... My estrogen was low after my transfer and they never called me to tell me a need to increase my dose.
How was your experience with John Orris at Main Line Fertility?
I wish he would have met with me more and spent a little more time with us. I mainly just saw the nurses who were great. He didn't talk much I had to initiate most conversations and ask all the questions. I had faith in his work from all the other great reviews and success stories he recieved.
What's one piece of advice would you give a prospective patient of John Orris at Main Line Fertility?
Ask lots of questions and don't rely that he will tell you on his own.
During treatment, were you treated like a number or a human with John Orris at Main Line Fertility?
Took time to try to explain treatments
Describe the protocols John Orris used in your cycles at Main Line Fertility and their degree of success.
We did a mock transfer and ERA because i asked for it. Dr Orris agreed it sounded like a good idea. I was on 1.5ml of progesterone in oil, 400mg progesterone vaginal suppositories, 2mg estradiol 4 times a day, 50mcg synthroid for my thyroid as well.
Describe your experience with the nursing staff at Main Line Fertility.
They were very thorough in explaining blood work results, medications, and procedures.
Describe your experience with Main Line Fertility.
I love that there a several locations. However, not all locations seem to have the same quality of care. Bryn Mawr had the best nurses, but was also the busiest and the parking was less then ideal as you can expect to pay around $5 a visit just to park. There is no public parking you are forced to use the parking garage. When you go a couple times a week it really adds up.
Describe the costs associated with your care under John Orris at Main Line Fertility.
Around 7 thousand for frozen transfer including medications.
Describe John Orris's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Main Line Fertility.
After the other failed transfer and the poor quality of my embryos he agreed we should put 2 in.
What specific things went wrong at Main Line Fertility?
  • Failed to inform you of changes in protocol
  • Failed to convey critical information
Describe the specific things that went wrong at Main Line Fertility.
It was at the west Chester location. My estrogen was low after my transfer and they never called me to tell me a need to increase my dose. Also my thyroid was never rechecked after i started medication to bring my levels down. When i finally asked after a failed transfer they found out they had to double my dose to bring it to a normal range.
7
Doctor
John Orris
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
9
Clinic
Main Line Fertility
Bryn Mawr
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
10
NPS
10
Age 34
1 IUI
Other
Income $50K - $99K
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
My experience with Dr. Orris has been better than expected. I was so scared and nervous I'd need a D&C because the lining of my uterus was so thick. He decided to do a Hysteroscopy and go in and remove all the extra tissue and was so nice about it. He talked to me and my husband the entire time making me feel so comfortable and was so excited about how every thing looked afterwards. Made me feel like we finally had a fighting chance.
Their strengths are that they always are on time and prepared. Always friendly and take the time to answer me. I don't really think they have weaknesses. Only thing I'd change is a closer office to my home.... [Nursing Staff] They are so friendly at mainline. I never dread my appointments. And they are the best at drawing blood. I usually bruise very bad.... My insurance covers the procedures but most office visits we pay 40% they average appointment is 825
How was your experience with John Orris at Main Line Fertility?
My experience with Dr. Orris has been better than expected. I was so scared and nervous I'd need a D&C because the lining of my uterus was so thick. He decided to do a Hysteroscopy and go in and remove all the extra tissue and was so nice about it. He talked to me and my husband the entire time making me feel so comfortable and was so excited about how every thing looked afterwards. Made me feel like we finally had a fighting chance. I haven't experienced any negative or bad appointments with him.
What's one piece of advice would you give a prospective patient of John Orris at Main Line Fertility?
Trust him!
During treatment, were you treated like a number or a human with John Orris at Main Line Fertility?
A human Dr. Orris is always professional and friendly. He makes this hard process easier. My husband and I both enjoy our appointments.
Describe the protocols John Orris used in your cycles at Main Line Fertility and their degree of success.
My 1st cycle we started clomid 50mg 2x a day days 2-6. I than had my first intrauterine ultrasound and discovered my lining was abnormally thick. He than decided to wait till next cycle during my bleed to take a look. He than decided to do the Hysteroscopy and was please with the results after removing extra tissue. This last cycle we did 50mg clomid 2x a day for 3-7 and letrozal I had 2 follicles and an iui. I did get my period and decided to take a break this month because I need to pay some of my fertility bills down.
Describe your experience with the nursing staff at Main Line Fertility.
They are so friendly at mainline. I never dread my appointments. And they are the best at drawing blood. I usually bruise very bad.
Describe your experience with Main Line Fertility.
Their strengths are that they always are on time and prepared. Always friendly and take the time to answer me. I don't really think they have weaknesses. Only thing I'd change is a closer office to my home.
Describe the costs associated with your care under John Orris at Main Line Fertility.
My insurance covers the procedures but most office visits we pay 40% they average appointment is 825
Describe John Orris's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Main Line Fertility.
I'd be fine with multiple embryo if it came to this.
10
Doctor
John Orris
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Main Line Fertility
Paoli
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2018, Unsuccessful
NPS
8
NPS
9
Age 39 - 42
3 IUI
Other
Income $50K - $99K
Teacher
Neutral
Strongly Recommends
Unsuccessful
Dr. Orris was very knowledgeable. Although we did not have a successful pregnancy, he did all he could do. He did not push us to do think we could not afford. And was honest about our chances of getting pregnant at my age. When I had my 3 miscarriages, he prepared me for what would happen. But was not very sympathetic to our emotions.... I felt like it was a open/close door with him. He look at my file each time while we walked into his office. Gave us the plan and sent us on to the next patient.
Getting an early appointment [Main Line Fertility] is tough. Nurse’s are great and really get to know you. Receptionist try their best to get you the appointment time you want. Don’t expect to spend a lot of time with the doctors. Plan for a 2 hour visit, although sometimes they are quick... There was one time my prescription was not called that I needed to take that night. Luckily, the on-call doctor called it into my pharmacy that night.
How was your experience with John Orris at Main Line Fertility?
Dr. Orris was very knowledgeable. Although we did not have a successful pregnancy, he did all he could do. He did not push us to do think we could not afford. And was honest about our chances of getting pregnant at my age. When I had my 3 miscarriages, he prepared me for what would happen. But was not very sympathetic to our emotions.
What's one piece of advice would you give a prospective patient of John Orris at Main Line Fertility?
Ask all the questions you have, don’t feel rushed. Trust him!
During treatment, were you treated like a number or a human with John Orris at Main Line Fertility?
I felt like it was a open/close door with him. He look at my file each time while we walked into his office. Gave us the plan and sent us on to the next patient.
Describe the protocols John Orris used in your cycles at Main Line Fertility and their degree of success.
6 cycles of clomid. I would go in the first day of my cycle for an ultrasound and bloodwork. I would come back on day 12 (sometimes day 13 or 14) he would tell be when to have sex. For the IUi, same as the clomid, except I would go in for ultrasounds and bloodwork more often. Sometimes 3 days in a row. My husband was “on call” those days.
Describe your experience with the nursing staff at Main Line Fertility.
Nurses were with me every step away, through the good and bad. Hugs when I needed them. Hope was I was hopeless. Happy/Sad Tears with me. They are the best nurses.
Describe your experience with Main Line Fertility.
Getting an early appointment is tough. Nurse’s are great and really get to know you. Receptionist try their best to get you the appointment time you want. Don’t expect to spend a lot of time with the doctors. Plan for a 2 hour visit, although sometimes they are quick
Describe the costs associated with your care under John Orris at Main Line Fertility.
Over $5,000
What specific things went wrong at Main Line Fertility?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
Describe the specific things that went wrong at Main Line Fertility.
There was one time my prescription was not called that I needed to take that night. Luckily, the on-call doctor called it into my pharmacy that night.
8
Doctor
John Orris
NPS
Humanity
2 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
2 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Main Line Fertility
Bryn Mawr
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
8
NPS
7
Age 36 - 37
3 IUI
2 IVF
Male Factor
Unexplained
European
Income $50K - $99K
2nd of 2 Docs
9 IUI With Other Docs
Neutral
Neutral
Unsuccessful
Dr. Orris has always been there for my treatment. He sees a lot of patients, but has never given up on me despite our lack of success at this point. I’ve had an ectopic pregnancy that resulted from my first IVF cycle and he was caring and didn’t look at that as a set back. His quick action saved my tube and hopefully my fertility.... We began our IVF treatments with Dr. Orris... this time the doses were smaller to do a mini IVF protocol and obtain fewer eggs.
The clinic is wonderfully staffed, they work with my crazy work schedule, always get my scripts ordered and also work with us financially. The only weakness that I have found is that I haven’t ever been told the grading of my embryos.... Every nurse at Main Line Fertility is wonderful. They are caring, knowledgeable, and always keep me informed of my medical care. They are optimistic, excited when things go well and are sad with me when things go wrong. I couldn’t ask for a better nursing team.
How was your experience with John Orris at Main Line Fertility?
Dr. Orris is caring but also serious. He doesn’t sugarcoat his diagnoses. He’s optimistic and believes that we can get pregnant using our own eggs and sperm. However, he has also given us options Incase that does not work. Dr. Orris is matter of fact and not as warm or chatty as I have been used to in the past, but he is professional and sometimes humerus, which makes me smile. I trust his judgement.
What's one piece of advice would you give a prospective patient of John Orris at Main Line Fertility?
Make sure to ask the questions you have on your mind. He will always give his thoughts and plans for the cycle, but may not offer up all of the information you desire. Ask the questions and he’ll give you the answers.
During treatment, were you treated like a number or a human with John Orris at Main Line Fertility?
Dr. Orris has always been there for my treatment. He sees a lot of patients, but has never given up on me despite our lack of success at this point. I’ve had an ectopic pregnancy that resulted from my first IVF cycle and he was caring and didn’t look at that as a set back. His quick action saved my tube and hopefully my fertility.
Describe the protocols John Orris used in your cycles at Main Line Fertility and their degree of success.
We began our IVF treatments with Dr. Orris in May 2017. With that we used Follistim and Menopur for egg stimulation. I responded well to the medications and we retrieved 7 eggs, of which 5 fertilized with ICSI (used due to male factor infertility). Dr. Orris choose to do a day 3 transfer of 2 embryos which appeared to be developing at a faster rate than the other 3 embryos. Those 3 did not develop past day 5. From our transfer we had an ectopic pregnancy. Methotrexate was given to dissolve the pregnancy and save my right tube. After 3 months of recovery, we started our second IVF cycle, again using Follistim and Menopur. However, this time the doses were smaller to do a mini IVF protocol and obtain fewer eggs. I still responded well, acquiring 5 eggs at retrieval. 4 were fertilized with ICSI. This time we did a day 5 transfer as they were all developing at the same rate. 1 embryo was transferred, resulting in a chemical pregnancy. The other 4 embryos did not make it. From here we have done 3 additional IUI’s (our insurance covers them), while we save for another IVF treatment. For IUI, we used clomid, letrozole and progesterone. All negative tests resulted from these IUI’s.
Describe your experience with the nursing staff at Main Line Fertility.
Every nurse at Main Line Fertility is wonderful. They are caring, knowledgeable, and always keep me informed of my medical care. They are optimistic, excited when things go well and are sad with me when things go wrong. I couldn’t ask for a better nursing team.
Describe your experience with Main Line Fertility.
The clinic is wonderfully staffed, they work with my crazy work schedule, always get my scripts ordered and also work with us financially. The only weakness that I have found is that I haven’t ever been told the grading of my embryos.
Describe the costs associated with your care under John Orris at Main Line Fertility.
IUI’s - covered by insurance IVF - $9,500 Anesthesia - $500 Medications - Totalled about $3000 for one cycle
Describe John Orris's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Main Line Fertility.
I trust what Dr. Orris has decided on both our multiple transfer and our single transfer.
8
Doctor
John Orris
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
7
Clinic
Main Line Fertility
Bryn Mawr
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Successful
NPS
10
NPS
10
Age 47 - 49
Donor Eggs
Donor Sperm
Poor Egg Quality
Other
European
Ashkenazi Jewish
Middle Eastern
Income $100K - $199K
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Orris thinks outside the box. He doesn't want to load you up with medicine if he can avoid it by using what your body produces. He is creative with his approaches and even when we had failed cycles (which we did 5 times so far), he manages to give us a sense of optimism by clearly explaining his plan... 5 out of my 6 cycles he did Mini-stim protocol because my body was responding so well and I had excellent lining. I actually got pregnant on mini-stim cycle. On the 2nd cycle, after a failed cycle on mini-stim, he tried HRT but then switched me back to the mini-stim. I had a total of 4 hysteroscopies so he can make sure the embryos didn't take because there is an issue developing. He also did a scratch (3rd cycle) but that didn't help and it was a failed cycle. Only the 4th cycle took and I was pregnant for 16 weeks until I went into pre-term labor and lost my baby-girl.
I honestly believe that MLF has the best nurses & support team around. The 3rd party coordinator team - an amazing team of women who will pretty much go out of their way to help you get what you need and simplify the process as much as they can. The monitoring team who is a group of the most compassionate, caring, generous women who take the time to get to know you, feel the pain with you and be excited with you.
How was your experience with John Orris at Main Line Fertility?
Dr. Orris thinks outside the box. He doesn't want to load you up with medicine if he can avoid it by using what your body produces. He is creative with his approaches and even when we had failed cycles (which we did 5 times so far), he manages to give us a sense of optimism by clearly explaining his plan. He doesn't take unnecessary chances which is why he immediately recommended that we go with egg donor vs. mine. I believe that by suggesting that approach he saved us tens of thousands of dollars. I believe & trust in him 100%. He got me pregnant once and I know he can do it again.
What's one piece of advice would you give a prospective patient of John Orris at Main Line Fertility?
Trust him and trust his experience and don't be afraid to ask questions. He always listens and patiently answers.
During treatment, were you treated like a number or a human with John Orris at Main Line Fertility?
Dr. Orris truly cares. He cares about us, our story. He was excited with us when we graduate and devastated when we came back after a miscarriage at 16 weeks. He helped us with samples of medicine & even discounts on treatments. He has the biggest heart!
Describe the protocols John Orris used in your cycles at Main Line Fertility and their degree of success.
5 out of my 6 cycles he did Mini-stim protocol because my body was responding so well and I had excellent lining. I actually got pregnant on mini-stim cycle. On the 2nd cycle, after a failed cycle on mini-stim, he tried HRT but then switched me back to the mini-stim. I had a total of 4 hysteroscopies so he can make sure the embryos didn't take because there is an issue developing. He also did a scratch (3rd cycle) but that didn't help and it was a failed cycle. Only the 4th cycle took and I was pregnant for 16 weeks until I went into pre-term labor and lost my baby-girl.
Describe your experience with the nursing staff at Main Line Fertility.
I honestly believe that MLF has the best nurses & support team around. The 3rd party coordinator team - an amazing team of women who will pretty much go out of their way to help you get what you need and simplify the process as much as they can. The monitoring team who is a group of the most compassionate, caring, generous women who take the time to get to know you, feel the pain with you and be excited with you. These women are the true heros...they are so organized and coordinate the schedule of meds and even help with free samples to help with the cost of treatment. I don't have enough words to describe them but they truly treat you like family and I love each & every one of them for that. I went through such a hell of a time and they have been so wonderful to me. Every time I was through the doors I get warm hugs and know that I am being taken care of.
Describe your experience with Main Line Fertility.
The only weakness of the clinic is wait time which can be longer than usual at times. However, when you are the patient they are treating it is nice to know that neither Dr. Orris, the techs or nurses are rushing you through the consult or appointment and that you are getting their full attention.
Describe the costs associated with your care under John Orris at Main Line Fertility.
The costs were all advised in advance and there were no surprises, which I like a lot. We paid $2100 per egg. Ended up getting 10 eggs and they charged us for 9. Transfer was $3500. Our last two cycles were embryo donation from their embryo donation bank. The cost is $6050 for embryo + transfer. The don't nickel & dime you...
Describe John Orris's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Main Line Fertility.
We discussed only transferring a single embryo at the time because due to my age I am already a high-risk and Orris didn't want to make it even worse. Now, after I miscarried at 16 weeks, we know that it has to be a single embryo as clearly more than one is too much for my body to handle. He made a good call and we agreed with him completely.
10
Doctor
John Orris
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Main Line Fertility
Bryn Mawr
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
NPS
10
NPS
10
Age 27
3 IUI
Male Factor
European
Income $100K - $199K
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Orris is very open, clear, and honest.... Strategy was to try and get husbands count up and increase motility. He had him on different vitamins to help increase this. We did do clomid at least once but the main course of action was IUI. ... He was very honest with us, but let us make the decisions. He told us from the beginning that with the numbers ivf may be the best but we didn’t want to jump right to that and with us being young he was excited to try to explore different options. Easy to ask questions and you knew you were going to get a real response from him.
Strength [of Main Line Fertility] would be the professionalism and kindness. Weakness would be how slow things would take. Waiting rooms would be packed and you would wait for awhile. It can be hard I guess with so many different patients and scheduling around cycles but it was very rare when we didn’t have to wait for a long time. Would be nice to have a better system. ... All were very friendly and helpful. Never had an issue and would let us look at the sperm under microscope to better understand motility and count. Very professional and kind
How was your experience with John Orris at Main Line Fertility?
Dr. Orris is very open, clear, and honest. We knew what we were going to get from him and we knew when it was a risk for us to proceed that month even if the numbers were there. He was very honest with us, but let us make the decisions. He told us from the beginning that with the numbers ivf may be the best but we didn’t want to jump right to that and with us being young he was excited to try to explore different options. Easy to ask questions and you knew you were going to get a real response from him.
What's one piece of advice would you give a prospective patient of John Orris at Main Line Fertility?
Don’t be afraid to ask questions and be honest with where you are at
During treatment, were you treated like a number or a human with John Orris at Main Line Fertility?
Honest and open conversations. Talked about our likes and dislikes. Very friendly and open. All of us were Philadelphia fans and he even offered some Flyers tickets to us when he couldn’t attend
Describe the protocols John Orris used in your cycles at Main Line Fertility and their degree of success.
Strategy was to try and get husbands count up and increase motility. He had him on different vitamins to help increase this. We did do clomid at least once but the main course of action was IUI. Most of the time my husbands count was still low and motility was low but my husband and I decided to proceed even knowing it was a low risk. There were a few tests my husband took when count was looking better but we decided to take a break (financial reasons) when we knew IVF was next option. We were told about different trials we could sign up for but did not
Describe your experience with the nursing staff at Main Line Fertility.
All were very friendly and helpful. Never had an issue and would let us look at the sperm under microscope to better understand motility and count. Very professional and kind
Describe your experience with Main Line Fertility.
Strength would be the professionalism and kindness. Weakness would be how slow things would take. Waiting rooms would be packed and you would wait for awhile. It can be hard I guess with so many different patients and scheduling around cycles but it was very rare when we didn’t have to wait for a long time. Would be nice to have a better system.
Describe the costs associated with your care under John Orris at Main Line Fertility.
I do not recall. I remember paying a $200-300 for IUI. The pre-work labs were costly. They were honest about some that were not necessary but optional so we did opt out on a few.
Describe John Orris's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Main Line Fertility.
N/A
10
Doctor
John Orris
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Main Line Fertility
West Chester
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
NPS
8
NPS
10
Age 31 - 32
2 IUI
1 IVF
Poor Egg Quality
Unexplained
European
Income $100K - $199K
Marketer or PR
Neutral
Strongly Recommends
Unsuccessful
Dr. Orris is very matter of fact, and there were a few times when I felt rushed. However, he always took the time to answer my questions and walk me through my options. When he could tell that I was stressed or worried, he would absolutely take the extra time with me...Dr. Orris is incredibly smart and sometimes explains things in very technical terms that may be over your head. Simply ask him to back up and explain - which he'll gladly do...Results of first IVF was negative and we are starting a second round in July - changing meds and protocol now that Dr. Orris knows that I have egg quality issues.
Prices [at Main Line Fertility] were $500 for IUI, $9,800 for IVF and $500 for anesthesia. I participated in a clinical study (another plus for going through MLF) which covered all of my meds...MLF is a great clinic - top rated doctors, knowledgeable and friendly nurses and staff, clean space, associated with Bryn Mawr Hospital, etc. Typically I am seen within 20 minutes of my scheduled appointment time - I've only had to wait longer a few times, which I think is impressive...The nursing staff at MLF is absolutely incredible. They answered every one of my questions and always have a warm, positive and compassionate way about them. Every single phone call and in-person visit has been so pleasant and reassuring because of the AMAZING nurses at MLF.
How was your experience with John Orris at Main Line Fertility?
Dr. Orris is incredibly smart and I've always trusted the decisions he was making about my treatment plan. He is very nice, but also very matter of fact, so it was important that I ask questions and ask for things to be further explained if need be. He's made it clear that he is invested in the process with us and that he will do all he can to get us pregnant.
What's one piece of advice would you give a prospective patient of John Orris at Main Line Fertility?
I would say this with any doctor, but educate yourself on infertility and be your own advocate. If you have questions, make sure you ask them. If you don't understand something, make sure it's explained to you. Dr. Orris is incredibly smart and sometimes explains things in very technical terms that may be over your head. Simply ask him to back up and explain - which he'll gladly do.
During treatment, were you treated like a number or a human with John Orris at Main Line Fertility?
Dr. Orris is very matter of fact, and there were a few times when I felt rushed. However, he always took the time to answer my questions and walk me through my options. When he could tell that I was stressed or worried, he would absolutely take the extra time with me.
Describe the protocols John Orris used in your cycles at Main Line Fertility and their degree of success.
We started with Clomid + timed intercourse, then moved to Clomid + Letrozole + timed intercourse, then Clomid + Letrozole + IUIs. Although I produced good follicles and eggs, none of these methods worked. Unexplained infertility. For IVF, my protocol was Gonal F stims, then Cetrotide and Estrace. I retrieved 21 eggs, but only 4 fertilized. We transfered one embryo and none of the others made it to freeze. Results of first IVF was negative and we are starting a second round in July - changing meds and protocol now that Dr. Orris knows that I have egg quality issues.
Describe your experience with your nurse at Main Line Fertility. (Assigned nurse: Brittany )
The nursing staff at MLF is absolutely incredible. They answered every one of my questions and always have a warm, positive and compassionate way about them. Every single phone call and in-person visit has been so pleasant and reassuring because of the AMAZING nurses at MLF.
Describe your experience with Main Line Fertility.
MLF is a great clinic - top rated doctors, knowledgeable and friendly nurses and staff, clean space, associated with Bryn Mawr Hospital, etc. Typically I am seen within 20 minutes of my scheduled appointment time - I've only had to wait longer a few times, which I think is impressive. They work to make sure you can get in and out of the appointments (since often you're there a few times a week!).
Describe the costs associated with your care under John Orris at Main Line Fertility.
We paid everything out of pocket, as our insurance does not cover infertility, so prices were $500 for IUI, $9,800 for IVF and $500 for anesthesia. I participated in a clinical study (another plus for going through MLF) which covered all of my meds.
Describe John Orris's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Main Line Fertility.
Dr. Orris expressed to us that he likes to be as responsible as possible when it comes to his practice - and with my young age of 31, he recommended a single embryo transfer vs. multiple. Multiples are typically a more difficult, more high-risk pregnancy and as we don't have the clock working against us, he felt that we should only transfer one embryo (although he gave us the option to transfer more if we wanted to). We opted to only transfer one.
8
Doctor
John Orris
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Main Line Fertility
Bryn Mawr
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
NPS
10
NPS
10
Age 31 - 32
Recurrent Pregnancy Loss
Unexplained
European
Income $100K - $199K
Teacher
1st of 2 Docs
14 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Orris has made this journey so far, one of comfort and understanding. He always makes sure he has time for his patients. You can tell he loves what he does and that for him he isn’t satisfied until he makes your dreams a reality.... He always makes sure that you understand what he means. He will break it down so that you feel secure in his care 110% of the time.... I’ve only ever done treatments with clomid, femera, and one other medicine to help promote egg production.
They are overflowing with strengths. They show compassion and love to every one of their patients. In my experience you never feel like a number, you are treated with understanding and they try the best to their ability to help in any way they can.... Every nurse at Mainline fertility shows an overflowing amount of love. Margie lie always so pleasant and understanding. Every time I was in her care she made me feel so much better.
How was your experience with John Orris at Main Line Fertility?
Dr. Orris has made this journey so far, one of comfort and understanding. He always makes sure he has time for his patients. You can tell he loves what he does and that for him he isn’t satisfied until he makes your dreams a reality.
What's one piece of advice would you give a prospective patient of John Orris at Main Line Fertility?
Listen to what he had to say, It can be difficult to do all the tests and exams. He tries to make you as comfortable as possible, listen to him. He knows what he’s talking about.
During treatment, were you treated like a number or a human with John Orris at Main Line Fertility?
He always makes sure that you understand what he means. He will break it down so that you feel secure in his care 110% of the time.
Describe the protocols John Orris used in your cycles at Main Line Fertility and their degree of success.
I’ve only ever done treatments with clomid, femera, and one other medicine to help promote egg production. Our insurance coverage is very limited. We conceived on a cycle where we were having a natural cycle, unfortunately that ended in an early miscarriage. We are currently hoping that we will land a spot in one of the IVF clinical trials that are being offered.
Describe your experience with your nurse at Main Line Fertility. (Assigned nurse: Margie)
Every nurse at Mainline fertility shows an overflowing amount of love. Margie lie always so pleasant and understanding. Every time I was in her care she made me feel so much better.
Describe your experience with Main Line Fertility.
They are overflowing with strengths. They show compassion and love to every one of their patients. In my experience you never feel like a number, you are treated with understanding and they try the best to their ability to help in any way they can.
10
Doctor
John Orris
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Main Line Fertility
Paoli
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Unknown Success
NPS
10
NPS
10
Age 36 - 38
4 IUI
Donor Sperm
Male Factor
Other
Income $50K - $99K
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Going into see Dr.Orris we knew that we had male factor. Not only was he professional, he made sure we understood everything! He also referred us to the best fertility urologist in the area and communicated with him to give us the best treatment possible... We attempted 3 of them with my husbands sperm and all were unsuccessful. I responded fine to the clomid and gonal. The male factor was just super sever and eventually we needed to cancel our last scheduled iui because my husband had zero sperm. We moved onto iui with donor, I did 100mg of clomid and had two beautiful follicles, the iui in my opinion was timed perfectly
Everyone at every office [Main Line Fertility] is kind and patient! And let me tell you, they are a busy office! They get to know you very well and share a special bond with you! I can not say enough good things about all of them!... Seeing Allison [a nurse] was like seeing a friend every time I went in. She was so easy to talk to and even at times cry to! I can honestly say if I am to get pregnant I will miss seeing her
How was your experience with John Orris at Main Line Fertility?
Going into see Dr.Orris we knew that we had male factor. Not only was he professional, he made sure we understood everything! He also referred us to the best fertility urologist in the area and communicated with him to give us the best treatment possible
What's one piece of advice would you give a prospective patient of John Orris at Main Line Fertility?
Ask questions if your unsure of anything! He is a very intelligent man and knows his stuff but will adjust to make you comfortable so make sure you ask about anything you don’t understand
During treatment, were you treated like a number or a human with John Orris at Main Line Fertility?
Dr.Orris was always warm and inviting at every appointment. He didn’t just see me as another patient he had.
Describe the protocols John Orris used in your cycles at Main Line Fertility and their degree of success.
We did 4 Iui’s with dr. Orris. We attempted 3 of them with my husbands sperm and all were unsuccessful. I responded fine to the clomid and gonal. The male factor was just super sever and eventually we needed to cancel our last scheduled iui because my husband had zero sperm. We moved onto iui with donor, I did 100mg of clomid and had two beautiful follicles, the iui in my opinion was timed perfectly and I am now in my tww.
Describe your experience with your nurse at Main Line Fertility. (Assigned nurse: Allison )
Seeing Allison was like seeing a friend every time I went in. She was so easy to talk to and even at times cry to! I can honestly say if I am to get pregnant I will miss seeing her
Describe your experience with Main Line Fertility.
Everyone at every office is kind and patient! And let me tell you, they are a busy office! They get to know you very well and share a special bond with you! I can not say enough good things about all of them!
Describe the costs associated with your care under John Orris at Main Line Fertility.
I think, this far we are about 3,000ish in.
10
Doctor
John Orris
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Main Line Fertility
Bryn Mawr
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2018 - 2019, Successful
NPS
10
NPS
10
Age 34 - 35
1 IVF
Anovulation
Male Factor
Unexplained
European
Income $50K - $99K
Teacher
2nd of 2 Docs
5 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Orris has been one of the best doctors I have ever worked with not even just in the fertility world. He is compassionate, knowledgeable, and will truly listen to you. He has your best interest at heart and he strives to get everyone pregnant...He shows individualized care to all his patients...Treatment can be a marathon not a sprint sometimes. Be prepared to build a great relationship with Dr. Orris
[The staff at Main Line Fertility] are very accommodating to get you in to the clinic to be seen for new and existing appointments . The clinic offers clinical trials if you qualify which can help with the cost of Ivf. The clinic is clean, organized and everyone is like family when you walk in the doors...7500 for clinical trial ivf...The nurses were amazing. They were all compassionate, and could laugh and cry with you
How was your experience with John Orris at Main Line Fertility?
Dr. Orris was the best doctor I could ask for in such an emotional situation to be faced with. He shows individualized care to all his patients. Has great bed side manner, and leaves you feeling like there is Hope you could bring home a child.
What's one piece of advice would you give a prospective patient of John Orris at Main Line Fertility?
Treatment can be a marathon not a sprint sometimes. Be prepared to build a great relationship with Dr. Orris.
During treatment, were you treated like a number or a human with John Orris at Main Line Fertility?
Dr. Orris has been one of the best doctors I have ever worked with not even just in the fertility world. He is compassionate, knowledgeable, and will truly listen to you. He has your best interest at heart and he strives to get everyone pregnant.
Describe the protocols John Orris used in your cycles at Main Line Fertility and their degree of success.
I don’t remember any specifics
Describe your experience with the nursing staff at Main Line Fertility.
The nurses were amazing. They were all compassionate, and could laugh and cry with you. This is the place you want to be.
Describe your experience with Main Line Fertility.
They are very accommodating to get you in to the clinic to be seen for new and existing appointments . The clinic offers clinical trials if you qualify which can help with the cost of Ivf. The clinic is clean, organized and everyone is like family when you walk in the doors.
Describe the costs associated with your care under John Orris at Main Line Fertility.
7500 for clinical trial ivf
Describe John Orris's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Main Line Fertility.
We only did single transfer so I can’t speak to multiple embryo transfer
10
Doctor
John Orris
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Main Line Fertility
Paoli
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2010 - 2018, Successful
NPS
7
NPS
8
Age 28 - 36
6 IUI
1 IVF
Recurrent Pregnancy Loss
Unexplained
Other
Income $100K - $199K
Graphic Designer
Neutral
Neutral
Successful
He [Dr. Orris] knew a lot of the latest studies and had a lot of knowledge. He called me himself after two chemical pregnancies. He always had an option for continuing. He is he warmest but he knows his stuff and more has the attitude of Getting it done.... He is very matter of fact and wasn’t into being buddy-buddy but he was extremely knowledgeable.... One egg retrieval, 5 FETs, two chemical pregnancies, one daughter. After the first chemical he had me try a protocol for NK cells with infusions.
Having multiple doctors means the scheduling is easier but that you may not always be with your doctor. Sometimes there is a long wait if you don’t get in first thing in the morning. They [Main Line Fertility] are really good at responding to emails and phone calls.... I think retrieval was around $25k and each FET was around $6-8k... [Nursing Staff] They were always very friendly. Sometimes I felt like it was chaotic with a lot to keep straight.
How was your experience with John Orris at Main Line Fertility?
He knew a lot of the latest studies and had a lot of knowledge. He called me himself after two chemical pregnancies. He always had an option for continuing. He is he warmest but he knows his stuff and more has the attitude of Getting it done.
What's one piece of advice would you give a prospective patient of John Orris at Main Line Fertility?
Ask questions, advocate for yourself. They only give you answers to the questions you ask. Come in with a list of what you want to know.
During treatment, were you treated like a number or a human with John Orris at Main Line Fertility?
He is very matter of fact and wasn’t into being buddy-buddy but he was extremely knowledgeable.
Describe the protocols John Orris used in your cycles at Main Line Fertility and their degree of success.
One egg retrieval, 5 FETs, two chemical pregnancies, one daughter. After the first chemical he had me try a protocol for NK cells with infusions.
Describe your experience with the nursing staff at Main Line Fertility.
They were always very friendly. Sometimes I felt like it was chaotic with a lot to keep straight.
Describe your experience with Main Line Fertility.
Having multiple doctors means the scheduling is easier but that you may not always be with your doctor. Sometimes there is a long wait if you don’t get in first thing in the morning. They are really good at responding to emails and phone calls.
Describe the costs associated with your care under John Orris at Main Line Fertility.
I think retrieval was around $25k and each FET was around $6-8k
Describe John Orris's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Main Line Fertility.
NA
What specific things went wrong at Main Line Fertility?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Main Line Fertility.
Some of my prescriptions weren’t called in to he pharmacy and I had to follow up.
7
Doctor
John Orris
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
3 of 5
8
Clinic
Main Line Fertility
Bryn Mawr
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
2016 - 2018, Unsuccessful
NPS
8
NPS
10
Age 33 - 35
7 IUI
1 IVF
Endometriosis
Prefer not to answer
Income $50K - $99K
Sales Representative
Neutral
Strongly Recommends
Unsuccessful
He [Dr. John Orris] was there to answer any questions. When my mother in law died and we missed an IUI he personally called us. He cares about his patients and knows that this is an emotional journey. He takes his time to walk you though concerns and gives you his best senerio...My husband and I both tested well. No issues. Lining was always good. And I always stimulated well. Always had good sperm quality. We were shocked IUI didn’t work. We have now moved on to IVF and we have done retrieval and waiting to see how many we can implant
There could not be a better staff [at Main Line Fertility]. So many have gotten me on this journey so they are very sympathetic to what you are going through...Very good at calling back. Good communicator. But make sure to stay on top of your bill. They switched systems in the middle of us getting treated and it was a little Crazy to understand. They are good at scheduling when you need to be there and work around you work schedule
How was your experience with John Orris at Main Line Fertility?
He was there to answer any questions. When my mother in law died and we missed an IUI he personally called us. He cares about his patients and knows that this is an emotional journey. He takes his time to walk you though concerns and gives you his best senerio
What's one piece of advice would you give a prospective patient of John Orris at Main Line Fertility?
Make sure to ask questions
During treatment, were you treated like a number or a human with John Orris at Main Line Fertility?
Open honest and cared about us. Explained things and didn’t push us to do anything we were not ready for.
Describe the protocols John Orris used in your cycles at Main Line Fertility and their degree of success.
My husband and I both tested well. No issues. Lining was always good. And I always stimulated well. Always had good sperm quality. We were shocked IUI didn’t work. We have now moved on to IVF and we have done retrieval and waiting to see how many we can implant
Describe your experience with the nursing staff at Main Line Fertility.
There could not be a better staff. So many have gotten me on this journey so they are very sympathetic to what you are going through
Describe your experience with Main Line Fertility.
Very good at calling back. Good communicator. But make sure to stay on top of your bill. They switched systems in the middle of us getting treated and it was a little Crazy to understand. They are good at scheduling when you need to be there and work around you work schedule
8
Doctor
John Orris
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
Main Line Fertility
Bryn Mawr
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2015, Successful
NPS
9
NPS
9
Age 42 - 43
1 IUI
Diminished Ovarian Reserve
Male Factor
European
Income $200K - $499K
IVF With Other Docs
Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I felt that Dr. Orris was more optimistic about the possibility of getting me pregnant through IUI (which was unsuccessful). It was after seeing Dr. Glassner that I was encouraged to move right on to IVF if I wanted to be aggressive about getting pregnant.
I just feel that they [the nurses] are all really good at their jobs - lots of knowledge and experience combined with compassion and reassurance. All of my questions were answers and my calls were returned promptly.
How was your experience with John Orris at Main Line Fertility?
He got me pregnant on my first round of IVF so I can't argue with the results! I saw all three doctors in the practice at one time or another. I felt that Dr. Orris was more optimistic about the possibility of getting me pregnant through IUI (which was unsuccessful). It was after seeing Dr. Glassner that I was encouraged to move right on to IVF if I wanted to be aggressive about getting pregnant. Dr. Orris sometimes says some funny things, like "You've got a monster follicle that's about ready to blow" and prescribed my husband and I to "knock the boots" on certain dates! But he clearly knows what he is doing.
What's one piece of advice would you give a prospective patient of John Orris at Main Line Fertility?
Stick with it, it works and he knows what he is doing!
During treatment, were you treated like a number or a human with John Orris at Main Line Fertility?
The doctor focused mainly on the medical side of things and my treatment plan. The nurses were there to provide more of the human touch and encouragement. The doctor did hug me when I got pregnant though!
Describe your experience with the nursing staff at Main Line Fertility.
I just feel that they are all really good at their jobs - lots of knowledge and experience combined with compassion and reassurance. All of my questions were answers and my calls were returned promptly.
9
Doctor
John Orris
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
9
Clinic
Main Line Fertility
West Chester
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Educational Resources
7 of 5
2014, Successful
NPS
10
NPS
10
Age 41
3 IVF
3 Embryo Freezing
Unexplained
Prefer not to answer
Operations
2nd of 2 Docs
4 IUI With Other Docs
Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I spent more time with the nurses than with Dr. Orris. However, my interactions with him were always positive and I had complete confidence in him the first time I met him. Don't dismiss the PGD [preimplantation genetic diagnosis] testing. This was the key to the success of my IVF. It was an investment but it ended up saving us money as we only did one transfer with a perfect embryo.
The nurses at Main Line Fertility are amazing. They are true professionals and extremely compassionate...I spent more time with the nurses than with Dr. Orris...Don't dismiss the PGD testing. This was the key to the success of my IVF. It was an investment but it ended up saving us money as we only did one transfer with a perfect embryo.
How was your experience with John Orris at Main Line Fertility?
I spent more time with the nurses than with Dr. Orris. However, my interactions with him were always positive and I had complete confidence in him the first time I met him.
What's one piece of advice would you give a prospective patient of John Orris at Main Line Fertility?
Don't dismiss the PGD testing. This was the key to the success of my IVF. It was an investment but it ended up saving us money as we only did one transfer with a perfect embryo.
During treatment, were you treated like a number or a human with John Orris at Main Line Fertility?
The nurses at Main Line Fertility are amazing. They are true professionals and extremely compassionate. You know they are rooting for you.
Describe your experience with the nursing staff at Main Line Fertility.
They were patient and compassionate and incredibly knowledgeable.
10
Doctor
John Orris
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Main Line Fertility
Bryn Mawr
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2011 - 2013, Successful
NPS
10
NPS
9
Age 32 - 34
1 IUI
PCOS
Other
Income $50K - $99K
Strongly Recommends
Strongly Recommends
Successful
[Dr. John Orris was] ppen, honest, knowledgeable, personable with patients. Cares about you and your goals. I am forever thankful for him and his help to get pregnant...Most of the staff [at Main Line Fertility] was amazing. There was one or two who I didn't care for. But as humans we can't like everyone...Expensive above what insurance covered. But John worked with me
[Dr. John Orris was] ppen, honest, knowledgeable, personable with patients. Cares about you and your goals. I am forever thankful for him and his help to get pregnant...Most of the staff [at Main Line Fertility] was amazing. There was one or two who I didn't care for. But as humans we can't like everyone...Expensive above what insurance covered. But John worked with me
How was your experience with John Orris at Main Line Fertility?
Open, honest, knowledgeable, personable with patients. Cares about you and your goals. I am forever thankful for him and his help to get pregnant
What's one piece of advice would you give a prospective patient of John Orris at Main Line Fertility?
Always be open and honest about your intentions and goals
During treatment, were you treated like a number or a human with John Orris at Main Line Fertility?
Personable, honest, straight forward. Cares about your end Goal, empathetic, positive overall great guy
Describe the protocols John Orris used in your cycles at Main Line Fertility and their degree of success.
Standard peocedures as explained
Describe your experience with the nursing staff at Main Line Fertility.
Most of the staff was amazing. There was one or two who I didn't care for. But as humans we can't like everyone
Describe your experience with Main Line Fertility.
Work with you for payment terms, easy to talk to on the phone, fairly quick appointments usually. Give back if donations are given
Describe the costs associated with your care under John Orris at Main Line Fertility.
Expensive above what insurance covered. But John worked with me
What specific things went wrong at Main Line Fertility?
  • Failed to call with results
10
Doctor
John Orris
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
9
Clinic
Main Line Fertility
Paoli
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
NPS
5
NPS
5
Age 31
6 IUI
1 IVF
European
Income $100K - $199K
1st of 2 Docs
6 Fertility Medications With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I just felt like there were so many patients he [Dr. John Orris] didn’t even know who we were...Aggressive with meds - pushes for IVF...Prefers single [embryo transfer]...I just felt like a number and like he didn’t really care. He also made things sound super easy like it would definitely happen and 20 grand later it didn’t. It was disappointing to say the least. I felt misled...I think that dr orris really pushes I’vf...don’t really give you too much personal attention or compassion and kind of don’t explain things fully in the beginning
They [Main Line Fertility] charged me like over $50 for a copy of my chart...Over $20k for one IVF cycle...I think that dr orris really pushes I’vf. The clinic is big and it’s hard not to feel like a number. They don’t really give you too much personal attention or compassion and kind of don’t explain things fully in the beginning...They [nurses] were mostly okay but I found some of them in the west Chester office short and uncompassionate. They just weren’t very caring. I liked the Bryan mawr staff better
How was your experience with John Orris at Main Line Fertility?
I just felt like a number and like he didn’t really care. He also made things sound super easy like it would definitely happen and 20 grand later it didn’t. It was disappointing to say the least. I felt misled.
What's one piece of advice would you give a prospective patient of John Orris at Main Line Fertility?
Maybe see the woman she’s nicer
During treatment, were you treated like a number or a human with John Orris at Main Line Fertility?
I just felt like there were so many patients he didn’t even know who we were
Describe the protocols John Orris used in your cycles at Main Line Fertility and their degree of success.
Aggressive with meds - pushes for IVF
Describe your experience with the nursing staff at Main Line Fertility.
They were mostly okay but I found some of them in the west Chester office short and uncompassionate. They just weren’t very caring. I liked the Bryan mawr staff better
Describe your experience with Main Line Fertility.
I think that dr orris really pushes I’vf. The clinic is big and it’s hard not to feel like a number. They don’t really give you too much personal attention or compassion and kind of don’t explain things fully in the beginning
Describe the costs associated with your care under John Orris at Main Line Fertility.
Over $20k for one IVF cycle
Describe John Orris's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Main Line Fertility.
Prefers single
What specific things went wrong at Main Line Fertility?
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at Main Line Fertility.
They charged me like over $50 for a copy of my chart
5
Doctor
John Orris
NPS
Humanity
2 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
2 of 5
5
Clinic
Main Line Fertility
Bryn Mawr
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2020, Successful
NPS
7
NPS
8
Age 36 - 39
11 IUI
Male Factor
Unexplained
European
Income $50K - $99K
Neutral
Neutral
Successful
Dr. Orris is very knowledgeable about fertility treatment and has a great game plan for what he thinks will work...At times, he was unaware of my history and not always a good listener to my suggestions...[he] is very good at what he does and I would have spent more money at a different practice if I didn’t seek out his (second) opinion when I initially started seeking treatment.
The [Main Line Fertility] nursing staff has always been polite, competent, and sensitive to infertility issues...Locations, hours, and availability was a strength. Weaknesses-would be posting of prices for treatment in the office. New patients should know that Main Line Fertility is affordable for many treatment options compared to Shady Grove and others. New patients should check with their insurance company often to identify cost of appointments, copays, and treatment.
How was your experience with John Orris at Main Line Fertility?
Dr Orris is very knowledgeable about fertility treatment and has a great game plan for what he thinks will work. For us, it worked one time and not it is not working. I’m wondering if I need to switch doctors to potentially find a new plan. Dr. Orris is very good at what he does and I would have spent more money at a different practice if I didn’t seek out his (second) opinion when I initially started seeking treatment.
What's one piece of advice would you give a prospective patient of John Orris at Main Line Fertility?
Speak up and ask the tough/hard questions.
During treatment, were you treated like a number or a human with John Orris at Main Line Fertility?
At times, he was unaware of my history and not always a good listener to my suggestions.
Describe the protocols John Orris used in your cycles at Main Line Fertility and their degree of success.
Everyone is unique, initially-my IUI required a special medal catheter that helped get the sperm where it needed to be. I have good egg reserve and quality, it was a ‘getting sperm’ there problem. That resulted in a successful pregnancy. I am currently on letrozole (5mg) and clomid (100) with a steroid to help give it a little boost. We are now facing a male factor issue that has us potentially looking to different treatment.
Describe your experience with the nursing staff at Main Line Fertility.
The nursing staff has always been polite, competent, and sensitive to infertility issues.
Describe your experience with Main Line Fertility.
Locations, hours, and availability was a strength. Weaknesses-would be posting of prices for treatment in the office. New patients should know that Main Line Fertility is affordable for many treatment options compared to Shady Grove and others. New patients should check with their insurance company often to identify cost of appointments, copays, and treatment. The receptionist at every office are very good-dealing with some of the crazy things that go on, standby, specimen drop off-they do it all!
Describe the costs associated with your care under John Orris at Main Line Fertility.
Approximately $7,000.
7
Doctor
John Orris
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
3 of 5
8
Clinic
Main Line Fertility
Paoli
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2020, Successful
NPS
10
NPS
8
Age 29 - 33
3 IUI
2 IVF
PCOS
Tubal Blockage
Middle Eastern
Income $100K - $199K
Fertility Medications With Other Docs
Strongly Recommends
Neutral
Successful
Dr. Orris was always interested in learning about me and my husband. Not just about our family plans but weekend plans. How we best want to do cycles or treatment approaches...I have had so much disappointment, several failed FET’s, OHSS, and even a miscarriage. He has always been very honest with me and had more hope about my future then I do at times
The front desk staff [of Main Line Fertility] goes out of there way to answer your questions and provide you with anything you need...Monitoring appointments were always quick and to the point...Most of the nurses are amazing. And I know most of the IVF nurses by name and they know mine! But there are a few who could be a little bit more compassionate to the patients.
How was your experience with John Orris at Main Line Fertility?
Dr Orris has been so compassionate and amazing from day 1 knowing the result I want that’s what he also is striving for. Highly recommend Dr Orris. He has stuck by my side for the last 5 years. He has identified problems with my health other physicians had missed which can mean the difference between success and failure. He helped me successfully get pregnant with my now 3 year old with a successful round of IVF, after a rough year where I had to lost a fallopian tube. And he has been by my side as I have been trying to get pregnant with a sibling for the last 3 years. I have had so much disappointment, several failed FET’s, OHSS, and even a miscarriage. He has always been very honest with me and had more hope about my future then I do at times. His confidence has helped me keep going despite the numerous set backs because he always highlights the positives. Because of him I know we are close to getting pregnant with a sibling baby for my daughter.
What's one piece of advice would you give a prospective patient of John Orris at Main Line Fertility?
Get ready for what might be a tough journey but trust in his care you will be successful and taken care of.
During treatment, were you treated like a number or a human with John Orris at Main Line Fertility?
Dr Orris was always interested in learning about me and my husband. Not just about our family plans but weekend plans. How we best want to do cycles or treatment approaches.
Describe the protocols John Orris used in your cycles at Main Line Fertility and their degree of success.
Hormone replacement FET
Describe your experience with the nursing staff at Main Line Fertility.
Most of the nurses are amazing. And I know most of the IVF nurses by name and they know mine! But there are a few who could be a little bit more compassionate to the patients.
Describe your experience with Main Line Fertility.
MLF has been like a second home to me living there with my journey to TTC and they are so helpful and nice. The front desk staff goes out of there way to answer your questions and provide you with anything you need
Describe your experience with your monitoring appointments at Main Line Fertility.
Monitoring appointments were always quick and to the point. Often you have so much going on that it’s exactly what you want ... unless of course you want to take a few extra minutes then you feel rushed
Describe the costs associated with your care under John Orris at Main Line Fertility.
Expensive but they work with you
10
Doctor
John Orris
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Main Line Fertility
Bryn Mawr
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
2016 - 2020, Unknown Success
NPS
8
NPS
9
Age 34 - 38
10 IUI
Diminished Ovarian Reserve
Male Factor
Other
Income $100K - $199K
Nurse or HC Services
Fertility Medications With Other Docs
Neutral
Strongly Recommends
Success w/ Doc Too early to know
[Dr. John Orris] is direct and to the point. Being a nurse myself it is something I appreciated...I’m glad he was upfront and honest about our problems and the reality of what it would take for us to have a child...After my first and second cycle we went from just clomid to clomid and letrazole and that is when I got pregnant with my daughter. I responded well to the combination of both so that is what we stuck with for all future IUI’s.
Everyone [at Main Line Fertility] from sign in, to check out is great. They are friendly and welcoming when you first come in and always wishing you luck on your way out the door...I mostly felt like a human. Everyone was friendly and open to listening to my concerns. There were a few times when I felt like someone on the phone disregarded me but that only happened 2 times...Nurses staff is always friendly and pleasant.
How was your experience with John Orris at Main Line Fertility?
Dr Orris is direct and to the point. Being a nurse myself it is something I appreciated. He also was very confident that he would get me pregnant when we first started 4 years ago, and he did after my 3rd iui. I’m glad he was upfront and honest about our problems and the reality of what it would take for us to have a child.
What's one piece of advice would you give a prospective patient of John Orris at Main Line Fertility?
Listen to him, he will be honest and upfront but don’t expect a lot of sympathy
During treatment, were you treated like a number or a human with John Orris at Main Line Fertility?
I mostly felt like a human. Everyone was friendly and open to listening to my concerns. There were a few times when I felt like someone on the phone disregarded me but that only happened 2 times
Describe the protocols John Orris used in your cycles at Main Line Fertility and their degree of success.
After my first and second cycle we went from just clomid to clomid and letrazole and that is when I got pregnant with my daughter. I responded well to the combination of both so that is what we stuck with for all future IUI’s. The main obstacle for my husband and myself was his sperm motility, he eventually had surgery but it unfortunately did not improve his motility. We are now looking to start ivf
Describe your experience with the nursing staff at Main Line Fertility.
Nurses staff is always friendly and pleasant
Describe your experience with Main Line Fertility.
Everyone from sign in, to check out is great. They are friendly and welcoming when you first come in and always wishing you luck on your way out the door. I received a card from Sandy after an appointment once where I had disclosed to her the loss of my grandfather and best friend. After going to the clinic for years, it’s nice to feel like the staff cares and has compassion for you.
Describe the costs associated with your care under John Orris at Main Line Fertility.
The first time my insurance covered most things. My second time around I paid out of pocket for everything which was very costly and very stressful. Now I have a primary and secondary insurance which makes things more affordable again.
What specific things went wrong at Main Line Fertility?
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at Main Line Fertility.
Sometimes I would be see an another location and my chart wouldn’t be there
8
Doctor
John Orris
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
3 of 5
9
Clinic
Main Line Fertility
Bryn Mawr
NPS
Operations
5 of 5
Scheduling
2 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Successful
NPS
10
NPS
10
Age 36 - 38
10 IUI
2 IVF
Tubal Blockage
European
Income $100K - $199K
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Orris wants you to have the best chance to not only have a baby, but a healthy pregnancy as well, so that’s the discussion we have always had surrounding transfer [ESet Approach]...He spoke to me as me, not in medical terms. He remembers what is happening with my treatment and does what’s best. Extremely caring and willing to work with me...I would never change doctors, even though I have yet to have a baby yet...I remember he focused on getting quality from me, rather than quantity.
IVF is super expensive, but Dr Orris [at Main Line Fertility] is willing to work with you on cost to make having a baby a reality...[The nurses are] The best of the best. Infertility is the worst, but when you walk in you feel like family and know everyone is on your team...Dr. Orris wants you to have the best chance to not only have a baby, but a healthy pregnancy as well, so that’s the discussion we have always had surrounding transfer [ESet Approach]
How was your experience with John Orris at Main Line Fertility?
I cannot say enough nice things about Dr. Orris. I would never change doctors, even though I have yet to have a baby yet. I truly believe he is our miracle man. He has never left my side, and always knows what to say to keep me positive. You can tell he really cares about you as a patient. I recommend him to everyone who is struggling.
What's one piece of advice would you give a prospective patient of John Orris at Main Line Fertility?
Don’t be afraid to tell him what you’re feeling. He will work with you!
During treatment, were you treated like a number or a human with John Orris at Main Line Fertility?
He spoke to me as me, not in medical terms. He remembers what is happening with my treatment and does what’s best. Extremely caring and willing to work with me
Describe the protocols John Orris used in your cycles at Main Line Fertility and their degree of success.
I remember he focused on getting quality from me, rather than quantity. He focused in on me producing healthy eggs. He’s been very thorough with testing to ensure I remain healthy throughout my process. I know I will get my babies because he really is the best their is.
Describe your experience with the nursing staff at Main Line Fertility.
The best of the best. Infertility is the worst, but when you walk in you feel like family and know everyone is on your team
Describe your experience with Main Line Fertility.
Mainline Fertility is the best. You just need to remember you are frustrated at the situation, not the people who are doing everything to help you. If you stay positive, this clinic will bring your babies to life
Describe the costs associated with your care under John Orris at Main Line Fertility.
IVF is super expensive, but Dr Orris is willing to work with you on cost to make having a baby a reality
Describe John Orris's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Main Line Fertility.
Dr. Orris wants you to have the best chance to not only have a baby, but a healthy pregnancy as well, so that’s the discussion we have always had surrounding transfer. I believe each patient is different, and he has that discussion based on the individual.
10
Doctor
John Orris
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Main Line Fertility
Bryn Mawr
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5