Verified
This patient has provided documentation of treatment at this clinic.
2019 - 2020, Successful
Dr. Rapisarda is a great physician...we were relieved and impressed by Dr. Rapisarda's communication style. He does not use a "one size fits all" approach. During our first interview he was warm and inquisitive. He wanted to arrive at a clear diagnosis and cause of our secondary infertility...He is very inquisitive and has an investigative approach to diagnosing and treating infertility
The [Fertility Centers of Illinois] clinic is accessible and comfortable. Appointments are easy to schedule through the patient portal. Occasionally you'll be put on hold on the phone to schedule an appointment. We had to transfer a frozen embryo here from another clinic. The embryologist was very cooperative and communicated well with us. One thing which we did not anticipate was seeing other doctors at the clinic for one of the ERA's and for our FET.
How was your experience with John Rapisarda at Fertility Centers of Illinois?
Dr. Rapisarda's demeanor is professional, calm, and warm. He is very inquisitive and has an investigative approach to diagnosing and treating infertility. When he discovered that I had an isthmocele ( a c-section scar defect) he referred me to a surgeon. He let us know our treatment options, including an Endometrial Receptivity Test which assesses the best time to implant an embryo.
What's one piece of advice would you give a prospective patient of John Rapisarda at Fertility Centers of Illinois?
Come with a list of questions and he will be happy to answer them.
During treatment, were you treated like a number or a human with John Rapisarda at Fertility Centers of Illinois?
Dr. Rapisarda is a great physician. After a poor experience with another IVF doctor, we were relieved and impressed by Dr. Rapisarda's communication style. He does not use a "one size fits all" approach. During our first interview he was warm and inquisitive. He wanted to arrive at a clear diagnosis and cause of our secondary infertility. He suspected that I had a ismothecele from my previous c-section, and he was correct.
Describe the protocols John Rapisarda used in your cycles at Fertility Centers of Illinois and their degree of success.
He performed a saline ultrasound to diagnosis an isthmocele. He then referred me to a surgeon to determine if an isthmocele repair was necessary or not. He performed an ERA at his office to assess the best day for an embryo transfer. For my FET and ERA, I was put on a protocol of estrogen pills 3x a day and a daily progesterone shot. After it was discovered that there was fluid in my uterus from the estrogen, he changed the protocol so that one of the estrogen pills was taken internally.
Describe your experience with your nurse at Fertility Centers of Illinois. (Assigned nurse: Jenna)
The nursing staff at FCI is compassionate, organized, and communicative. My nurse went out of town for a week which led to some difficultly with getting blood test results for a day, but other than that everything went very smoothly.
Describe your experience with Fertility Centers of Illinois.
The clinic is accessible and comfortable. Appointments are easy to schedule through the patient portal. Occasionally you'll be put on hold on the phone to schedule an appointment. We had to transfer a frozen embryo here from another clinic. The embryologist was very cooperative and communicated well with us. One thing which we did not anticipate was seeing other doctors at the clinic for one of the ERA's and for our FET. I was very nervous about this but I ended up really liking both the doctors we saw, Dr. Marut and Dr. Sipe. I was impressed about how much Dr. Marut knew about my case. Dr. Sipe had a great bedside manner and performed the FET effortlessly. The one criticism I have for the clinic was that there was some miscommunication about the grade of my embryo, which had been fertilized at my previous clinic.
Describe the costs associated with your care under John Rapisarda at Fertility Centers of Illinois.
We're still waiting for our final bill. Our insurance paid for the first ERA.
What specific things went wrong at Fertility Centers of Illinois?
- Failed to call with results
- Lost results
- Provided conflicting information
Describe the specific things that went wrong at Fertility Centers of Illinois.
There was some miscommunication about the grade of my embryo, which was fertilized and frozen at another clinic. My previous clinic used a previous grading system. This miscommunication caused a lot of anxiety since they gave me the impression that my embryo was poor quality. After speaking to my nurse, this miscommunication was cleared up.
Another miscommunication happened when my nurse was out of town. I had blood drawn several times at a hospital outside of Chicago. The hospital faxed the results but the results were lost twice. I also did not receive my results or a phone call until the next day.