I felt like just another person being artificially inseminated. He [Dr. Storment] didn't know me before the morning of each IUI'S. Zero talking, just like a simple ATM deposit. ... Don't expect him to care about you as a person or patient. ... And believe me, theres a lot of stuff I didn't even know to ask. I felt completely in the dark with both procedures. ...
They [FertilityAnswers] all assumed that I knew when to take everything/how to take everything. They forgot the sperm cup both IUI'S. The first time, thank god I had a sealed old cup that was given to me years ago. The second time, I had to drive back on a Friday afternoon and pick it up from their mailbox. I would've been completely screwed both times. They honestly don't care about people.
How was your experience with John Storment at Fertility Answers?
I felt like just another person being artificially inseminated. He didn't know me before the morning of each IUI'S. Zero talking, just like a simple ATM deposit. I feel like I was treated less than because an IUI brings in a lot less $$ than an IVF would. Made me wonder if there was any sperm even in the tube.
What's one piece of advice would you give a prospective patient of John Storment at Fertility Answers?
Don't expect him to care about you as a person or patient. You are just another number and you need him more than he needs you. You won't be asked anything because he doesn't care. If you want to know something; you will have to ask. Not friendly, not caring, its just another day for him.
During treatment, were you treated like a number or a human with John Storment at Fertility Answers?
I had never personally met the doctor with my clothes on. Only to inject sperm for the 2 iui's. I felt like a part of an assembly line. He didn't know anything about me or my history, just that I was another female patient and he was holding my partner's sperm about to do another procedure today.
Describe the protocols John Storment used in your cycles at Fertility Answers and their degree of success.
The first cycle was a pill/injection cycle. Was given very little information because they just assumed people already knew how to use fertility drugs? I had to call and ask or use Google. I ovulated before my IUI was scheduled. Second cycle was completely injectables. Everything was double of the medication used last time. I was excited with the doubling down of meds except when I ovulated again on a Saturday afternoon and my IUI was scheduled for Monday morning. Another negative pregnancy test, another $3,000.00 wasted. Nothing was ever reviewed to me with a Dr. All treatments were told to me by nurses/staff in the office.
Describe your experience with the nursing staff at Fertility Answers.
They all assumed that I knew when to take everything/how to take everything. They forgot the sperm cup both IUI'S. The first time, thank god I had a sealed old cup that was given to me years ago. The second time, I had to drive back on a Friday afternoon and pick it up from their mailbox. I would've been completely screwed both times. They honestly don't care about people.
Describe your experience with Fertility Answers.
They don't try to figure out why youre not getting pregnant. They just push IVF and tell you that youre wasting your money on IUI's or anything else. They don't care about you, they don't offer any answers unless you ask. And believe me, theres a lot of stuff I didn't even know to ask. I felt completely in the dark with both procedures.
Describe the costs associated with your care under John Storment at Fertility Answers.
The first IUI was pretty straight forward. Right at $2,000 for IUI & medications. The second IUI was supposed to be $2,000 again; BUT after I paid (on day 1 as required) I was told that the meds would be double because of all the "injectables" plus it was now a different pharmacy that they were using. Also, after my failed IUI- I received in another bill for $500.00! Yes! They said it was because of some error in communication and that I should have been told about this before and the day of me paying for everything and that it was their mistake twice, but that surprise bill was mine.
Describe John Storment's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Answers.
Not sure/doesn't apply to me
What specific things went wrong at Fertility Answers?
- Failed to order appropriate test
- Failed to inform you of changes in protocol
- Provided conflicting information
- Failed to convey critical information
Describe the specific things that went wrong at Fertility Answers.
There were the IUI's that they knew I would be bringing in fresh semen in a cup for the IUI's that were scheduled an hour or two later. They would tell me that I needed to have the sample to their office in like 45 minutes. I live 30-40 minutes away depending on traffic. When I would get to the office and sign in holding my cup, they would have me sit down for another 15-20 minutes each time like I was waiting for a regular doctor visit. They were told each time I walked in that I was dropping off my sample for my IUI. They don't care if all the sperm are dead before they do an IUI. This clinic is the worst in all areas. Front of house staff that makes you sit with dying sperm, nurses/staff that don't communicate dosage, doctors that don't meet/discuss anything till the moment of IUI; just an overall lack of give a damn by everyone in the building.