Joie Guner

HRC Fertility

Rated 9
Strongly recommend: 100%9
100% strongly recommend
1 review
Humanity
10
10
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
10
10
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6
6
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
5
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
University of Arizona
Residency
Baylor
Fellowship
Baylor

How Doctor Communicates

doctor available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Joie Guner works in 1 office at

HRC Fertility
Rated 7.5
Strongly recommend: 56%Neutral: 20%Don't recommend: 23%7.5

Explore Clinic
Pasadena
55 S. Lake Ave
Pasadena, CA 91101
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unknown Success
NPS
9
NPS
8
Age 32 - 33
1 IVF
Diminished Ovarian Reserve
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Donor Sperm
Strongly Recommends
Neutral
Success w/ Doc Too early to know
She [Dr. Guner] was always very honest and upfront and gave me realistic expectations, which I appreciate. She communicates very well and takes time to answer questions and explain without seeming rushed or bothered. She has a kind demeanor and good bedside manner. I appreciate her making us feel like we were individuals and our case was specific to us, not just another patient of hundreds...
My only complaint about HRC is that i felt like I needed to ask them for prep before starting and I feel like IVF is something where education and preparation should be a top priority, I shouldn’t have to ask for it...Beautiful office, clean and calm exam rooms, friendly front desk staff. They are very efficient in getting everyone in and out when it’s clearly a very busy clinic. Parking is street parking and mostly only 1 hour streets, which isn’t ideal...
How was your experience with Joie Guner at HRC Fertility?
Dr. Guner is wonderful. She was always very honest and upfront and gave me realistic expectations, which I appreciate. She communicates very well and takes time to answer questions and explain without seeming rushed or bothered. She has a kind demeanor and good bedside manner. I appreciate her making us feel like we were individuals and our case was specific to us, not just another patient of hundreds. At this point, I have no complaints about Dr. Guner. Just hoping to have a positive outcome!
What's one piece of advice would you give a prospective patient of Joie Guner at HRC Fertility?
Ask your questions and seek clarification of her opinion when you need it. She is a great communicator and she will give you honest advice.
During treatment, were you treated like a number or a human with Joie Guner at HRC Fertility?
She was kind and spoke to me as a human, honest and open in her explanations, took time to call me directly and reply to my emails quickly.
Describe the protocols Joie Guner used in your cycles at HRC Fertility and their degree of success.
First cycle - DOR (age 33) Clomid x 5 days Follistim started on day 4 through day 10 Ganirellix and low HCG started day 8 until trigger.
Describe your experience with your nurse at HRC Fertility. (Assigned nurse: Desiree)
Desiree was my nurse and she was great. We met before starting my cycle so I could ask some questions and feel prepared. Overall I was very happy with Desiree, however, I was initially assigned to a different nurse who I did not feel was as good of a communicator and didn’t feel like she was providing me with any preparation before starting my cycle. My only complaint about HRC is that i felt like I needed to ask them for prep before starting and I feel like IVF is something where education and preparation should be a top priority, I shouldn’t have to ask for it. But once I met with Desiree everything was smooth sailing.
Describe your experience with HRC Fertility.
Beautiful office, clean and calm exam rooms, friendly front desk staff. They are very efficient in getting everyone in and out when it’s clearly a very busy clinic. Parking is street parking and mostly only 1 hour streets, which isn’t ideal. The structure behind the clinic is super expensive so you either need to park farther when you can find 2 hr streets, or move your car if you aren’t out in 1 hr. That’s not ideal.
Describe the costs associated with your care under Joie Guner at HRC Fertility.
Total cost for cycle (which included biopsy for pgt testing and a professional discount which was honored since Dr Guner is a USC doctor) was about $13,500
9
Doctor
Joie Guner
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
HRC Fertility
Pasadena
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
5 of 5