Joseph Hill

When I first learned that FCNE was opening in Maine, I was thrilled, however, it was a huge disappointment and I will not be quiet about how disappointed I am. Dr. Hill was rushed, hardly let me get a word in, and frankly wasted mine and my husband's time. I was referred out due to my weight within 5 minutes of the conversation. FCNE could have declined me an appointment based on my weight, which while unjust, would have saved us all some time.Any medical guidance based on BMI (Bad Medical Information) is biased and discriminatory. I urge the entire practice to engage in some weight inclusive training and recommend starting with The Associates for Size Diversity and Health and learning more about Health at Every Size. Furthermore, the moment that I began to advocate for myself, Dr. Hill cut me off, spoke over me, and did not listen to what I was saying. He continued speaking at me and I made the decision to end the call as I do not tolerate disrespect from anyone, especially providers who are meant to support me.

I always felt as though Dr. Hill really cared about me. Though he could move quickly through the material, he was always generous with our time at the end of sessions and answered all of my questions. He exudes sensitivity and warmth and I always left my interactions with him feeling heartened.

We started the process just as we went into covid lockdown. In February we had our egg retrieval and then we went into lockdown. Dr. Hill understood the stress I was under as a first responder during covid and the unknown of the affects of covid for pregnant women. We had 1 chance to have a child, I bluntly asked him; " if I was your daughter, what would you suggest I do?." He said let's wait until we know more about the virus Covid 19 and keep you as healthy as possible as an ER nurse so we can give you the very best chance to be a mom. He was genuine and warmth of his smile. He wished me health and safety and we meet again once the lockdown was lifted.

Doctor was on auto repeat each appointment. Nurses are not warm.

1.) Although there were many friendly faces during monitoring, there were no initial instructions about what to expect during monitoring. There is no receptionist working during that time, so I didn’t know where to even sign in or what to expect. 2.) Dr Hill saw us in the parking lot on the way into our last egg retrieval and looked through us as if he didn’t know us, even after I smiled and gave a quiet “hello”. 3.) Dr Hill called me the day our embryo arrested and very bluntly said to turn to donor eggs. During our follow up meeting, he agreed to try one with my eggs more time with very little persuasion on my end. I felt as though he did not need to make that donor egg recommendation over the phone, one breath after telling me that our cycle failed. 4.)we did a “buy two get one free” package. I reached out to Dr. Hill’s office within the year we first started (about 10-11 months after our first cycle) to complete our last “free” cycle. Dr Hill met with us personally and explained that we were technically over our time limit, and indicated that it *shouldn’t* be free. He was not very friendly about this fact, and indicated that he was doing it as a favor for us, which I did not appreciate because we bought our first two cycles fair and square, and were completing our last cycle within the agreed upon timeframe.

I always felt like Dr. Hill gave me the time to answer questions. I think a Dr is only as strong as his support team, and the nursing staff at FCNE is top notch, and i felt like together, they all treated me like a person, not a number.

The nurses at FCNE are amazing! They are warm, caring and always make me feel important.

The team at fcne is wonderful, after my miscarriage every person I came in contact with consoled us.

Doctors were great but the whole fertility process in general makes one feel like a number.

Dr. Hill has a warm nature about him. He was a bit overwhelming at first when we found out our diagnosis and he went straight to talking about IVF. Though this was our only option, we personally didn't have time to wrap our head around it before he went on to explain the entire procedure and ask us when we wanted to start. Though he was my primary doctor, the practice operates with many physicians and you will talk to or meet with whoever is on call or on schedule that day.

I was repeatedly given a regimen or information for what I am guessing is a typical patient. This led to me being put on a medication I couldn't be on, had we not discussed this beforehand I would understand them missing it, but we had discussed it. I assumed there was something different about what they prescribed, but no, they just missed that I couldn't be on it. That caused a cancelled cycle. They almost sent my embryo biopsies to a lab that couldn't test them. Fortunately, I asked enough questions that the mistake was caught before my embryos were destroyed in some sort of freeze thaw marathon. The staff needs to slow down and read charts and patient information

I believe Dr. Hill really cared about me. When he would talk to me he would say, "If you were my daughter" that meant a lot to me so it made me really listen to his advice.

Dr Hill genuinely cares and wants success for his patients. He’s thorough and has amazing bedside manner

In the beginning, it was like a number. The waiting around for the tests was very stressful. The amount of explanation on the entire process could have improved.

I think Dr. Hill's treatment plan for me is probably pretty good. During appointments and consultations, he has sometimes forgotten whether I'm an IUI or IVF patient, and key facts about my fertility issues (e.g. whether my cycles are regular or not).

While I didn't have as much interaction with the doctor because I was traveling from out of state the nurses always knew exactly what was going on with me and never confused me with another patient.

Most of the time the care is great Sometimes it is hard to get a hold of a nurse.

Dr Hill was WONDERFUL! Honest and to the point but he cares about his patients!

Appointments were usually rushed, and explanations brief. Stats were cherry-picked and misleading. He actually told me once I "screwed up" a cycle.