Rated 9.6
Strongly recommend: 91%Neutral: 7%Don't recommend: 2%9.6
91% strongly recommend
186 reviews
Humanity
9.6
9.6
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.5
9.5
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
7.3
7.3
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

LGBTQ Care
9.7
9.7
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Responsiveness
8.5
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
NYU
Residency
U of Pennsylvania
Fellowship
Columbia

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Joseph Pena works in 2 offices at

RMA Long Island IVF (formerly Long Island IVF)
Rated 9.4
Strongly recommend: 87%Neutral: 8%Don't recommend: 5%9.4

Explore Clinic
East Patchogue
285 Sills Rd Bldg 15D
East Patchogue, NY 11772
West Islip
500 Montauk Hwy
West Islip, NY 11795

186 patient reviews

2021, Unknown Success
NPS
6
NPS
6
Age 34
1 IVF
1 Embryo Freezing
Unexplained
Income $200K - $499K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Success w/ Doc Not sure
I expected there to be one go-to person (i.e. Dr. Pena) to go over my treatment plan with me based on my unique situation (bloodwork, semen analysis, age, etc.). That doesn’t really happen...I did email Dr. Pena a couple times with questions and he seemed annoyed. All that being said, he is clearly a knowledgeable doctor and I did end up getting pregnant. It just wasn't really a positive experience.
RMA’s business model is very impersonal, i.e. you are just a number...almost no interaction with Dr. Pena between my initial consult and my pregnancy test five months later. Another doctor did my egg retrieval and then a third one did my transfer. Saw a host of nurses, PAs, phlebotomists, and technicians in between. Everyone was very nice but I don’t think a single person (including the doctor) even knew my name.
How was your experience with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
I expected there to be one go-to person (i.e. Dr. Pena) to go over my treatment plan with me based on my unique situation (bloodwork, semen analysis, age, etc.). That doesn’t really happen. It’s up to you to choose IUI vs. IVF, etc. and then you’re just pushed through the machine. No one really explains anything to you, i.e. it’s up to you to follow up on bloodwork, ask questions, and figure out next steps. I did email Dr. Pena a couple times with questions and he seemed annoyed. All that being said, he is clearly a knowledgeable doctor and I did end up getting pregnant. It just wasn't really a positive experience.
What's one piece of advice would you give a prospective patient of Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
Be proactive.
During treatment, were you treated like a number or a human with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
RMA’s business model is very impersonal, i.e. you are just a number. I had almost no interaction with Dr. Pena between my initial consult and my pregnancy test five months later. Another doctor did my egg retrieval and then a third one did my transfer. Saw a host of nurses, PAs, phlebotomists, and technicians in between. Everyone was very nice but I don’t think a single person (including the doctor) even knew my name.
Describe the protocols Joseph Pena used in your cycles at RMA Long Island IVF (formerly Long Island IVF) and their degree of success.
150IU Gonal-F and 150IU Menopur for the first 7 days. Added 0.25 Cetrotide starting day 8. Triggered with Lupron and Novarel on day 11. Retrieval day 13.
Describe your experience with your nurse at RMA Long Island IVF (formerly Long Island IVF). (Assigned nurse: Jess and Alexis)
The nursing staff and IVF coordinator did all the heavy lifting when it comes to patient care/interaction. Give them a raise!
Describe your experience with RMA Long Island IVF (formerly Long Island IVF).
RMA’s business model is very impersonal, i.e. you are just a number. I had almost no interaction with Dr. Pena between my initial consult and my pregnancy test five months later. Another doctor did my egg retrieval and then a third one did my transfer. Saw a host of nurses, PAs, phlebotomists, and technicians in between. Everyone was very nice but I don’t think a single person (including the doctor) even knew my name. - I expected there to be one go-to person (i.e. Dr. Pena) to go over my treatment plan with me based on my unique situation (bloodwork, semen analysis, age, etc.). That doesn’t really happen. It’s up to you to choose IUI vs. IVF, etc. and then you’re just pushed through the machine. No one really explains anything to you, i.e. it’s up to you to follow up on bloodwork, ask questions, and figure out next steps.
Describe your experience with your monitoring appointments at RMA Long Island IVF (formerly Long Island IVF).
The Melville location was very smooth and well-run. Patchogue was always packed. They did their best but it's a very small office.
Describe the costs associated with your care under Joseph Pena at RMA Long Island IVF (formerly Long Island IVF).
IVF cycle: around $16K Meds: around $5K but mostly covered by insurance Anesthesia: $600 PGT testing: $1.5K plus extra per $150 embryo
Describe Joseph Pena's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA Long Island IVF (formerly Long Island IVF).
I wanted to transfer only one embryo and didn't get any pushback on this.
What specific things went wrong at RMA Long Island IVF (formerly Long Island IVF)?
  • Lost appointments
  • Scheduled the wrong procedure
Describe the specific things that went wrong at RMA Long Island IVF (formerly Long Island IVF).
Front desk forgot to schedule my water sono. Otherwise, scheduling was pretty smooth.
6
Doctor
Joseph Pena
NPS
Humanity
1 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
2 of 5
Explained risks
3 of 5
Adaptability
4 of 5
6
Clinic
RMA Long Island IVF (formerly Long Island IVF)
East Patchogue
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 32 - 33
1 IVF
European
South Asian
Income $100K - $199K
Accountant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Pena always takes the time to answer any question that you have timely and is very responsive...He explained to me once when asked if I should transfer two embryos for the next round (after my first two single embryo transfers failed) that his goal was to have a healthy pregnancy for me, not to just get pregnant. Considering my age at the time was less than 35, transferring a single embryo would be a better option.
the nurses that I worked with [at RMA Long Island IVF], Jessica and Alexis, always took the time to explain the exact steps that I needed to take and the amount of dosage each day. This really made the process less overwhelming for me...Morning monitoring hours were run very efficiently. I was able to go to their office that was closest to my home/work...The receptionists and admin team that I worked with were always responsive and helpful with any scheduling or billing questions that I had. At times there were long wait times, mostly when I set up my first consultation and initial scans
How was your experience with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
My husband and I met Dr. Pena when we decided to pursue IVF after being diagnosed with a chromosome translocation. We met with him during our first consultation to discuss the options related to chromosome translocations. I had several procedures done with him including an egg retrieval, three transfers, and an ERA test. Through each procedure, Dr. Pena always explained the steps of each procedure and what I could expect. He was always honest with us in the results that we could expect. I would highly recommend Dr. Pena and we are glad we chose RMA Long Island IVF.
What's one piece of advice would you give a prospective patient of Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
Ask a lot of questions during your fertility treatment if you have them, as Dr. Pena always takes the time to answer any question that you have timely and is very responsive.
During treatment, were you treated like a number or a human with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
Throughout my time here as a patient, Dr. Pena, the nurses, and the administrative staff, have been nothing but professional, kind, and welcoming. They always kept positive and provided encouragement through the ups and downs. They truly know how to put the patient first and were so responsive with any questions that we had for them.
Describe the protocols Joseph Pena used in your cycles at RMA Long Island IVF (formerly Long Island IVF) and their degree of success.
Successful Transfer: 1.5 cc's progesterone in oil Estradiol taken 3x a day Endometrin taken 3x a day starting day after transfer
Describe your experience with your nurse at RMA Long Island IVF (formerly Long Island IVF). (Assigned nurse: Jessica and Alexis)
Fertility treatment and the number of medications and dosages that you need to take can be complicated. However, the nurses that I worked with, Jessica and Alexis, always took the time to explain the exact steps that I needed to take and the amount of dosage each day. This really made the process less overwhelming for me. If I had a question and called the office, I always received a call or an email back timely. After receiving bloodwork during morning monitoring hours, I always received a call with my results that afternoon on the same day.
Describe your experience with RMA Long Island IVF (formerly Long Island IVF).
RMA Long Island IVF has multiple offices on Long Island that you can go to. For example Dr. Pena's main office was East Patchogue. However, I often went to the West Islip or Melville offices for monitoring as they were closer to where I lived. Morning monitoring was always quick and efficient and I never waited long to be seen. The receptionists and admin team that I worked with were always responsive and helpful with any scheduling or billing questions that I had. At times there were long wait times, mostly when I set up my first consultation and initial scans prior to my egg retrieval but they always went in order of when the patient arrived. Facilities were clean and safe even during COVID 19. I never felt at risk of contracting COVID 19 while attending their facilities.
Describe your experience with your monitoring appointments at RMA Long Island IVF (formerly Long Island IVF).
Morning monitoring hours were run very efficiently. I was able to go to their office that was closest to my home/work which made it very accomodating. I never waited long to be seen and patients were called in the order they arrived. During COVID, appointment times were given to handle capacity issues. I was very happy with morning monitoring appointments.
Describe the costs associated with your care under Joseph Pena at RMA Long Island IVF (formerly Long Island IVF).
My insurance covered most of my treatment costs. I found the treatment costs to be reasonable/inline with other clinics.
Describe Joseph Pena's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA Long Island IVF (formerly Long Island IVF).
Dr. Pena had a strong perference transfering one embryo at a time. Age was factored into his preference. He explained to me once when asked if I should transfer two embryos for the next round (after my first two single embryo transfers failed) that his goal was to have a healthy pregnancy for me, not to just get pregnant. Considering my age at the time was less than 35, transferring a single embryo would be a better option.
10
Doctor
Joseph Pena
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA Long Island IVF (formerly Long Island IVF)
East Patchogue
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 33
2 IUI
3 IVF
3 Egg Freezing
PCOS
Income $200K - $499K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Pena was always very quick to respond to any questions regardless of how late he was contacted. He was compassionate on all interactions. He called during his vacation when my results came back to make sure I received them because he knew I was worried about the result. I felt very closely monitored and felt like he took the time to look at me as an individual and make modifications during the cycle.
[the RMA Long Island IVF nurses] were always thorough with instructions as well. When my local pharmacy didn’t have my rhogam shot, they both called around to multiple pharmacies to help me get it sooner without me asking just to make sure I got it that day...I would tell a new patient that sonograms were done by sonogram techs, nurses, or a doctor so sometimes you needed to wait until your call later that day to get all your questions answered but you always heard back the same day.
How was your experience with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
Dr Pena was very thorough and always put my health and safety first. I was very closely monitored during every cycle. He was always available for questions regardless of the day or hour. He always took the time to make sure all my questions were answered. He was always compassionate and caring. He was easy to approach and ask questions to.
What's one piece of advice would you give a prospective patient of Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
Dr Pena puts safety first, he makes sure you are very closely monitored throughout the process. I would say to make sure you reach out with any questions because he is always more than happy to make sure you understand each step of the process.
During treatment, were you treated like a number or a human with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
Dr Pena was always very quick to respond to any questions regardless of how late he was contacted. He was compassionate on all interactions. He called during his vacation when my results came back to make sure I received them because he knew I was worried about the result. I felt very closely monitored and felt like he took the time to look at me as an individual and make modifications during the cycle.
Describe the protocols Joseph Pena used in your cycles at RMA Long Island IVF (formerly Long Island IVF) and their degree of success.
On my IUI cycles I was on letrazole and then I was given a trigger shot. On my second IUI I was slower to respond and Dr Pena increased my letrazole dose. On my first egg retrieval cycle I was on gonal-f and one vial of menopur and as the cycle progressed my menopur was increased to two vials and my gonal-f was decreased. As the cycle progressed cetrotide was added in. Then I did trigger shots of pregnyl and Luprolide. On my next two retrievals I started taking metformin a few weeks prior to my injections. This time I was on 3 vials of menopur and no gonal-f. Then the rest of the protocol of cetrotide and triggers occurred. The only difference between my last 2 retrievals was that a few days into it my bloodwork showed high estrogen levels and my menopur was decreased and I started cetrotide a few days earlier. For transfers I started by taking 2 pills orally of estrace, after a few days that increased to 1 pill taken 3x a day. Then progesterone in oil was added. After my transfers those continued and endometrin 3x a day was added.
Describe your experience with your nurse at RMA Long Island IVF (formerly Long Island IVF). (Assigned nurse: Jessica Castro and Alexis Rogers )
Jessica and Alexis were so easy to talk to and always took the time to answer any questions. They were kind, compassionate, and very knowledgeable. They were always thorough with instructions as well. When my local pharmacy didn’t have my rhogam shot, they both called around to multiple pharmacies to help me get it sooner without me asking just to make sure I got it that day (even though I had 72 hours)
Describe your experience with RMA Long Island IVF (formerly Long Island IVF).
It was very easy to get in touch with the office and call backs always occurred the same day. Sometimes wait times were long for monitoring. I would tell a new patient that sonograms were done by sonogram techs, nurses, or a doctor so sometimes you needed to wait until your call later that day to get all your questions answered but you always heard back the same day.
Describe your experience with your monitoring appointments at RMA Long Island IVF (formerly Long Island IVF).
Monitoring was run pretty smoothly. On most days I was out in under 45 minutes when I had bloodwork and a sonogram. On some days it was very crowded. It was organized and not overwhelming. Everyone was friendly and I never felt rushed.
Describe the costs associated with your care under Joseph Pena at RMA Long Island IVF (formerly Long Island IVF).
We paid for PGT testing and once pregnant I had $25 copays, the rest was covered by my insurance.
Describe Joseph Pena's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA Long Island IVF (formerly Long Island IVF).
Dr Pena mentioned transferring one because it is the safest and poses the least risk to myself and the baby being transferred. He did mention if there were a few failed transfers we could discuss transferring 2.
10
Doctor
Joseph Pena
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA Long Island IVF (formerly Long Island IVF)
East Patchogue
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 30
1 IVF
Anovulation
PCOS
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Pena is very easy to talk to and presents information very clearly...Because I have PCOS Dr. Pena was very careful to develop a protocol that would develop quality eggs while minimizing the risk of OHSS. He started me on a low dose of medications and adjusted my trigger shot (lupron instead of hcg) and timing of my retrieval in order to maximize our outcome while minimizing potential risk. He explained this entire rationale and we ended up with the results he planned for.
The entire staff [at RMA Long Island IVF] was wonderful. Jess and Alexis are both extremely knowledgable and so supportive during the difficult parts of IVF...The office manager, Peggy was always incredibly helpful and was always a friendly face and another source of support throughout this journey. I have never experienced medical care where I truly felt so strongly about how wonderful the entire staff was as I do here.
How was your experience with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
Dr. Pena is an exceptional physician. He is very professional and provided information in a way that easy to understand. He is always available by phone and email. There were many times I have emailed Dr. Pena and received a phone call shortly after. He never made me feel like my many questions were too much and I never ended a conversation with Dr. Pena unclear on any information. I appreciate his direct manner and ability to convey difficult information in a very matter of fact yet sensitive way. Most importantly, Dr. Pena is incredible at what he does. There were many times in our journey where it would have been easy to lose hope but I truly trusted Dr. Pena and his process. I am fortunate enough to be pregnant now and it is a direct result of the care I received from Dr. Pena.
What's one piece of advice would you give a prospective patient of Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
Don't be afraid to ask questions. Dr. Pena is very easy to talk to and presents information very clearly.
During treatment, were you treated like a number or a human with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
Dr. Pena is a wonderful physician and treats every patient like they are his top priority. I have sent many emails to Dr. Pena, to which he responded to via phone almost immediately-even while he was on vacation. He explains everything thoroughly and takes every questioned asked seriously, making the patient feel respected. Dr. Pena made the entire process feel like a partnership, always providing all of the information and medical background, while still including the patient in decisions.
Describe the protocols Joseph Pena used in your cycles at RMA Long Island IVF (formerly Long Island IVF) and their degree of success.
Because I have PCOS Dr. Pena was very careful to develop a protocol that would develop quality eggs while minimizing the risk of OHSS. He started me on a low dose of medications and adjusted my trigger shot (lupron instead of hcg) and timing of my retrieval in order to maximize our outcome while minimizing potential risk. He explained this entire rationale and we ended up with the results he planned for.
Describe your experience with your nurse at RMA Long Island IVF (formerly Long Island IVF). (Assigned nurse: Jess and Alexis )
The entire staff was wonderful. Jess and Alexis are both extremely knowledgable and so supportive during the difficult parts of IVF. They were both always available by phone or email and presented information very clearly. They were always careful to be direct, yet warm, which was much appreciated. I felt very fortunate to have such a strong team around me throughout my treatment. I always felt like I was in good hands with both nurses and I am very thankful for not only their medical care, but also for their support.
Describe your experience with RMA Long Island IVF (formerly Long Island IVF).
The entire clinic is a well oiled machine. The med techs are all great and become part of your journey. I need to lie down for blood work and I was never made to feel like I was inconveniencing anyone despite a busy practice. The office manager, Peggy was always incredibly helpful and was always a friendly face and another source of support throughout this journey. I have never experienced medical care where I truly felt so strongly about how wonderful the entire staff was as I do here.
10
Doctor
Joseph Pena
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA Long Island IVF (formerly Long Island IVF)
East Patchogue
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Successful
NPS
10
NPS
10
Age 40 - 41
3 IVF
Diminished Ovarian Reserve
South Asian
Income $200K - $499K
2nd of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Joseph Pena] has been honest and direct with us since our very first meeting. We are an older couple and have fewer options than younger couples might have. Dr. Pena has been very straight forward about our chances throughout this entire process. No sugar-coating, no BS. And when we’ve had questions (and there have been many) he responds immediately.
every time I come in [to RMA Long Island IVF] for an appointment or procedure, the staff seem to know a lot about me. They always address me by name and really sounded and acted like they remember everything about my case. the conversations we had always felt personal and intimate. I walk in feeling that they are rooting for my success...We started our fertility journey with a different provider and are so unbelievably happy that we later chose Dr. Pena.
How was your experience with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
Choosing a fertility specialist is a big decision. We spent countless hours looking at reviews, gathering input from friends, etc …and are blessed that we chose Dr. Pena. Our drive to his office is extensive (there are many other fertility specialists much closer) and every single minute of every single trip has been worth it. He has been honest and direct with us since our very first meeting. We are an older couple and have fewer options than younger couples might have. Dr. Pena has been very straight forward about our chances throughout this entire process. No sugar-coating, no BS. And when we’ve had questions (and there have been many) he responds immediately. In one case, he was on vacation in Mexico and returned our e-mail question, in only several minutes, with a phone call. His attention to our concerns, and promptness with responses, has provided us with a peace of mind that no other doctor (or any kind) has ever provided. We started our fertility journey with a different provider and are so unbelievably happy that we later chose Dr. Pena.
What's one piece of advice would you give a prospective patient of Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
just trust his process and know that he's very much aware of each individual case
During treatment, were you treated like a number or a human with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
every time I come in for an appointment or procedure, the staff seem to know a lot about me. They always address me by name and really sounded and acted like they remember everything about my case. the conversations we had always felt personal and intimate. I walk in feeling that they are rooting for my success.
Describe the protocols Joseph Pena used in your cycles at RMA Long Island IVF (formerly Long Island IVF) and their degree of success.
my first ER was an antagonist protocol. i was on high dosage of Gonal F and Menopur. Cetrotide was introduced a few days after followed by 2 trigger shots. They retrieved 3 eggs, 2 fetilized but did not produce any blastocyst. second ER was a Microdose Lupron Flare Protocol. i was on 5 units of Lupron shots twice a day partnered with Gonal F and Menopur, triggered with one HCG shot. They got 4 eggs, 3 fertilized and 2 blastocysts. Dr. Pena advised us to get it PGT-A tested but I was worried it won't survived and we won't have anything to transfer (i regret this decision to this day). for our 3rd ER, there was a shortage of menopur so Dr. Pena had me take Gonal F, 5 units of lupron twice a day and 4 units of novarel everyday. i triggered with novarel as well. This cycle gave us 7 eggs retrieved and 4 fertilized. 2 made it to blast and 1 euploid.
Describe your experience with your nurse at RMA Long Island IVF (formerly Long Island IVF). (Assigned nurse: Alexis Fulton)
Everyone who i had in contact with was kind, compassionate and accommodating yet till very professional. No matter what time of the day you show up at the clinic, they all seem happy, ready and willing to help.
Describe your experience with RMA Long Island IVF (formerly Long Island IVF).
the strength would be their knowledge of fertility in all. the organization level they have is beyond any place i have ever been and I've seen a lot of doctors and clinics. they're so reliable on following up with results, next appointment or just by checking on me after every procedure.
Describe your experience with your monitoring appointments at RMA Long Island IVF (formerly Long Island IVF).
The monitoring would be from 6.30am-7.45am, i believe. I had to drive an hour each way to get to the Patchogue clinic so it was helpful that i could just go to a closer location for just bloodwork and sonograms and Dr. Pena or Alexis/Jessica would call in the afternoon with the results. wherever location i go, the wait is very minimal.
Describe the costs associated with your care under Joseph Pena at RMA Long Island IVF (formerly Long Island IVF).
Our insurance did not cover IVF so my husband and i paid for all the cycles, FET and PGT-A testing. The total cost of 3 ER and 1 frozen transfer was $40,310 (this include the CooperGenomics testing cost of $2700). Medications was $13, 450. third party Anesthesia was $1800. and additional $310 for 2 embryos sent for testing.
Describe Joseph Pena's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA Long Island IVF (formerly Long Island IVF).
i didn't have this option as i only produced one euploid.
10
Doctor
Joseph Pena
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA Long Island IVF (formerly Long Island IVF)
East Patchogue
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2023, Successful
NPS
10
NPS
10
Age 29 - 32
4 IUI
Unexplained
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I was a precious patient of Doctor Peña in 2020. During this time he was able to help me conceive our daughter and carry full term. I returned back to Dr. Peña in 2022 for a consolation and began IUI in January of 2023. By my second cycle of IUI I had a positive pregnancy test. I am currently almost 5 weeks pregnant. I couldn’t be happier with the treatment I received from Dr. Peña helping us conceive our two blessings.
The [RMA Long Island IVF] clinic is very organized and has multiple locations which makes it easier on the patient to visit any location for monitoring. The staff was always friendly and made you comfortable. The phlebotomist were great and never had an issue drawing my blood...[nurses] Jess and Alexis were always very friendly and took their time to explain everything and what next steps would be. When I received a positive pregnancy test, both Jess and Alexis truly showed happiness.
How was your experience with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
I was a precious patient of Doctor Peña in 2020. During this time he was able to help me conceive our daughter and carry full term. I returned back to Dr. Peña in 2022 for a consolation and began IUI in January of 2023. By my second cycle of IUI I had a positive pregnancy test. I am currently almost 5 weeks pregnant. I couldn’t be happier with the treatment I received from Dr. Peña helping us conceive our two blessings.
What's one piece of advice would you give a prospective patient of Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
Be patient and trust the process. Doctor Peña is a fabulous doctor who will succeed in helping you conceive.
During treatment, were you treated like a number or a human with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
The nurses would call you every day after morning monitoring and would explain next steps in detail. They were always very patient and would answer any questions you may have. Everything was closely monitored by Dr. Peña and I always felt like I was in good hands
Describe the protocols Joseph Pena used in your cycles at RMA Long Island IVF (formerly Long Island IVF) and their degree of success.
Before beginning IUI doctor Peña had my husband complete a seman analysis, I had to complete a HSG to confirm the was no blockages in my tubes. From there, we were able to proceed onto IUI. On cycle day 3 I began 50mg of Clomid and was closely monitored throughout my cycle with blood work and sonograms. Prior to ovulation I would use the trigger shot and then come in 1-2 days later for IUI.
Describe your experience with your nurse at RMA Long Island IVF (formerly Long Island IVF). (Assigned nurse: I had two nurses I worked with closely, Jessica and Alexis who were both fabulous )
I worked closely with Jessica and Alexis. Both Jessica and Alexis were very caring, compassionate and truly cared about you. Jess and Alexis were always very friendly and took their time to explain everything and what next steps would be. When I received a positive pregnancy test, both Jess and Alexis truly showed happiness.
Describe your experience with RMA Long Island IVF (formerly Long Island IVF).
The clinic is very organized and has multiple locations which makes it easier on the patient to visit any location for monitoring. The staff was always friendly and made you comfortable. The phlebotomist were great and never had an issue drawing my blood.
Describe the costs associated with your care under Joseph Pena at RMA Long Island IVF (formerly Long Island IVF).
Most of my cost were covered through ProgNy which was a huge help. Overall I paid approx $1,000 total out of pocket
Describe Joseph Pena's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA Long Island IVF (formerly Long Island IVF).
Not applicable
10
Doctor
Joseph Pena
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
RMA Long Island IVF (formerly Long Island IVF)
East Patchogue
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Successful
NPS
10
NPS
10
Age 28 - 29
1 IVF
Male Factor
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Doctor Pena is absolutely amazing...he immediately put my husband and I at ease...He always listened to my concerns and was quick to get back to me if I had a question or issue. I always felt heard and taken care of...Stims was about 11 days which consisted of 2 to 3 different shots. I went in for blood work and Sono every few days during it to monitor hormone levels and follicle growth. We did our trigger shot and did our retrieval shortly after. We did PGT testing on our embryos which took about 2 weeks to get the results...
The entire staff at RMA was absolutely amazing. My two nurses Alexis and Jess always made me feel so comfortable and we’re always quick to call me with results and instructions...The front desk staff always remembered my name when I walking in and we’re always so kind...Rosie, who took my blood frequently was always such a pleasure I was actually excited to see her in the mornings, coming from a person who used to be terrified of getting blood taken...
How was your experience with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
Doctor Pena is absolutely amazing. Going to a fertility clinic can be overwhelming but he immediately put my husband and I at ease. I couldn’t have asked for a better doctor. He always listened to my concerns and was quick to get back to me if I had a question or issue. I always felt heard and taken care of. I would recommend him to anyone struggling to conceive.
What's one piece of advice would you give a prospective patient of Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
No advice, you are in amazing hands.
During treatment, were you treated like a number or a human with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
Walking into RMA everyone knew my name. They were so welcoming and always. I felt like everyone understood my individual treatment plan and never confused me with anyone else.
Describe the protocols Joseph Pena used in your cycles at RMA Long Island IVF (formerly Long Island IVF) and their degree of success.
Before starting any treatment I had to do some fertility testing ( blood work, water sono etc…) and my husband had to do a semen analysis. When we got our diagnosis we started prepping for my egg retrieval. Stims was about 11 days which consisted of 2 to 3 different shots. I went in for blood work and Sono every few days during it to monitor hormone levels and follicle growth. We did our trigger shot and did our retrieval shortly after. We did PGT testing on our embryos which took about 2 weeks to get the results. When I started my next cycle we prepped for a frozen embryo transfer. I was put on estrogen to get my lining nice and thick for transfer. I also started progesterone injections. Transfer was quick and painless, the only uncomfortable thing is having to have a full bladder. 9 days after transfer I did my Beta pregnancy blood test to confirm pregnancy. During that time and after confirmed I was on Estrace 3x daily, progesterone suppositories 3x a day and 1 ml Progesterone injections. I went in for weekly blood and sono to make sure baby was growing and healthy and graduated around week 7
Describe your experience with your nurse at RMA Long Island IVF (formerly Long Island IVF). (Assigned nurse: nurse: Alexis. Coordinator: Melissa)
The entire staff at RMA was absolutely amazing. My two nurses Alexis and Jess always made me feel so comfortable and we’re always quick to call me with results and instructions. Whenever I had an issue or question they were fast to return my call. The front desk staff always remembered my name when I walking in and we’re always so kind. The medical assistants were also amazing. Rosie, who took my blood frequently was always such a pleasure I was actually excited to see her in the mornings, coming from a person who used to be terrified of getting blood taken. Kelly, who often came into the room with Dr. Pena was so sweet and caring. She always made me feel comfortable. Melissa my coordinator was the best. She always made sure I was well informed and always knew next steps. I felt like everyone at RMA genuinely cared about me and my success.
Describe your experience with RMA Long Island IVF (formerly Long Island IVF).
My clinic was amazing. They were extremely organized and always quick to answer questions and review treatment plans. I never felt like I didn’t know what was next. loved that monitoring hours were before work. You were taken in the order you came and it always went extremely fast. When you do achieve pregnancy I appreciate the fact that they have you come in after the morning monitoring hours for Stims. I personally don’t see any weaknesses. Everyone at RMA communicates clearly, gets back to you quickly, makes you feel extremely comfortable and are overall amazing people.
Describe your experience with your monitoring appointments at RMA Long Island IVF (formerly Long Island IVF).
Monitoring hours were convenient and quick. I don’t think I was ever there for more then 30-40 minutes.
Describe the costs associated with your care under Joseph Pena at RMA Long Island IVF (formerly Long Island IVF).
Our actually IVF Cycle was covered by insurance. We paid out of pocket for meds.
Describe Joseph Pena's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA Long Island IVF (formerly Long Island IVF).
Due to my age Dr Pena recommended transferring 1 embryo
10
Doctor
Joseph Pena
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA Long Island IVF (formerly Long Island IVF)
East Patchogue
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 32 - 33
2 IVF
Male Factor
Latinx
Income $100K - $199K
Business Executive
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Pena from our first initial visit really listened to all of my concerns and answered all questions. After my failed frozen embryo transfer, he adjusted my treatment plan which resulted in additional eggs for my 2nd egg retrieval and also more embryos as well...I was always given updates whether it be Dr.Pena or his staff. Every phone call or in-person visit, I had the Dr or staff attention fully and they took the time to fully answer any questions or clarify anything that I did not understand...
[at RMA Long Island IVF] 6:30-8am are bloodwork appointments so you are seen very quickly and aren’t waiting too long. All regular appointments or procedures start after 8am. Availability of RMA having multiple offices and they will ask which location you would like to go to for bloodwork...Nurse Jess and Alexis were very helpful and made sure to answer any questions or clarify any concerns or issues that I had in detail. They would provide a follow up call after every bloodwork appointment. IVF coordinator: Melissa was very detailed and always provided such great and knowledgeable information...
How was your experience with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
Dr. Pena from our first initial visit really listened to all of my concerns and answered all questions. After my failed frozen embryo transfer, he adjusted my treatment plan which resulted in additional eggs for my 2nd egg retrieval and also more embryos as well. We have a successful transfer and currently pregnant.
What's one piece of advice would you give a prospective patient of Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
To fully trust Dr. Pena because he does have the patient’s best interest in mind and will adjust treatment plan accordingly but to not give up hope!
During treatment, were you treated like a number or a human with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
I was always given updates whether it be Dr.Pena or his staff. Every phone call or in-person visit, I had the Dr or staff attention fully and they took the time to fully answer any questions or clarify anything that I did not understand.
Describe the protocols Joseph Pena used in your cycles at RMA Long Island IVF (formerly Long Island IVF) and their degree of success.
For our 2nd retrieval and 2nd transfer, my medication dosage was increased which produced more eggs/embryos. After my 2nd transfer, bloodwork was able to confirm pregnancy. Repeated bloodwork was preformed and medication levels were also monitored.
Describe your experience with your nurse at RMA Long Island IVF (formerly Long Island IVF). (Assigned nurse: Nurse Jess & Alexis. IVF Coordinator: Melissa )
Nurse Jess and Alexis were very helpful and made sure to answer any questions or clarify any concerns or issues that I had in detail. They would provide a follow up call after every bloodwork appointment. IVF coordinator: Melissa was very detailed and always provided such great and knowledgeable information.
Describe your experience with RMA Long Island IVF (formerly Long Island IVF).
Strengths: communication, friendly, compassionate, kept up to date on all test/results/procedures, 6:30-8am are bloodwork appointments so you are seen very quickly and aren’t waiting too long. All regular appointments or procedures start after 8am. Availability of RMA having multiple offices and they will ask which location you would like to go to for bloodwork. This was convenient since the Melville location was only 10mins from my house, whereas the East Patchogue location was 30 mins away. Now that I am pregnant, I go to East Patchogue but all of my previous bloodwork/sono’s was the location of my choosing. Weakness: anesthesiologist for the egg retrieval could be better. For my first retrieval the woman anesthesiologist was great! For my 2nd retrieval, he was very quick to go to my hands for the anesthesia but I did suggest that he try my arms instead. He complied and went in my left arm. I don’t think if I wouldn’t have spoken up that he would have done things differently. I’m glad I did and in the end everything went great!
Describe your experience with your monitoring appointments at RMA Long Island IVF (formerly Long Island IVF).
It was very convenient their monitoring hours. It was from 6:30am-8am. I was able to go right before work and not miss any time. The appointments were fairly quick and having the availability of multiple bloodwork stations and sonogram rooms was a huge plus. From the time I walked into the building, check-in, bloodwork, sonogram and back outside to the parking lot, it was a total of 20-30 minutes. Very well organized!
Describe the costs associated with your care under Joseph Pena at RMA Long Island IVF (formerly Long Island IVF).
My medication coverage did not go very far especially using CVS specialty. I did have to pay out of pocket for medications but did go through a pharmacy about 35 miles away from my house but they offered next day courier service delivery which was very convenient. My total cost including deductible, co-insurance, medication co-pay and out of pocket medication it was a total approximately $8,000-12,000.
Describe Joseph Pena's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA Long Island IVF (formerly Long Island IVF).
N/A
10
Doctor
Joseph Pena
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA Long Island IVF (formerly Long Island IVF)
East Patchogue
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 32
1 Egg Freezing
PCOS
European
Latinx
Income $200K - $499K
Teacher
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Pena went above and beyond to make my husband and I comfortable...He was easy to speak with, informative, and quickly gave us a diagnosis explaining why conceiving naturally had been difficult for us. I felt supported and heard each and every step of the way...He was very thorough in his explanation of everything we were going through and is very caring with his patients....
The staff [at RMA Long Island IVF ] is hard working, sensitive to patient’s needs, and professional each and every step of the way. They truly care about your well being and make sure to communicate instructions very specifically...Well oiled machine. Never waited long [monitoring appointments]...[nursing staff] So warm and informative. Always made me comfortable and handled me with great care...
How was your experience with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
Dr. Pena is a calm, nurturing, honest and brilliant doctor. He diagnosed me with PCOS very quickly and put us on a treatment plan to get pregnant though IVF. He was very thorough in his explanation of everything we were going through and is very caring with his patients.
What's one piece of advice would you give a prospective patient of Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
Don't walk to his office, RUN! They are amazing.
During treatment, were you treated like a number or a human with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
Dr. Pena went above and beyond to make my husband and I comfortable and helped us achieve our dream of getting pregnant through IVF! He was easy to speak with, informative, and quickly gave us a diagnosis explaining why conceiving naturally had been difficult for us. I felt supported and heard each and every step of the way. He truly cares for his patients and is a very supportive, honest and wonderful doctor.
Describe the protocols Joseph Pena used in your cycles at RMA Long Island IVF (formerly Long Island IVF) and their degree of success.
Once I was approved for IVF, they put me on a controlled cycle through birth control. Then I did a water sonogram. Then, I started injections for my egg retrieval. After the egg retrieval, my embryos were tested and then frozen. Once we got the results, they prepared me for the embryo transfer.
Describe your experience with the nursing staff at RMA Long Island IVF (formerly Long Island IVF).
So warm and informative. Always made me comfortable and handled me with great care.
Describe your experience with RMA Long Island IVF (formerly Long Island IVF).
The staff is hard working, sensitive to patient’s needs, and professional each and every step of the way. They truly care about your well being and make sure to communicate instructions very specifically. I cannot recommend Dr. Pena and RMA IVF more!
Describe your experience with your monitoring appointments at RMA Long Island IVF (formerly Long Island IVF).
Well oiled machine. Never waited long!
Describe the costs associated with your care under Joseph Pena at RMA Long Island IVF (formerly Long Island IVF).
We paid $2,700 for genetic testing and one $25 copay.
Describe Joseph Pena's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA Long Island IVF (formerly Long Island IVF).
He recommended single embryo transfer as it was more likely to be successful. Any multiples pregnancy increases chance of miscarriage.
10
Doctor
Joseph Pena
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA Long Island IVF (formerly Long Island IVF)
East Patchogue
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2022, Successful
NPS
10
NPS
10
Age 33 - 36
1 IVF
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Pena gave me his email and if I ever really needed to reach him, I could send and email. One night I had an emergency after an egg retrieval and emailed him after 8pm. He called me back personally within five minutes and gave me his recommendation. That is above and beyond...He makes this whole process seem doable and not impossible...We only transferred one embryo at a time...
the clinic [RMA Long Island IVF] is open at early and convenient times in the morning for before work visits. It is very clean and easy to get to and there is always parking...It [monitoring appointments] was very organized. Blood work first and then back into the waiting room and Sono second. I just went on my phone while I waited. I was always out in time for work... Alexis [nurse] is amazing and very clear and organized...
How was your experience with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
Dr Pena is very honest and down to earth. He makes this whole process seem doable and not impossible. Our process was longer than most because we had to do genetic testing first and he guided us every step of the way. My husband and I have learned so much and couldn't have done it without him. We have a beautiful baby now and are pregnant again! I trust him 110%.
What's one piece of advice would you give a prospective patient of Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
Buy a baby Yankees jersey ahead of time because once you have a baby he will ask you for a picture of the baby in that jersey as a success story!!
During treatment, were you treated like a number or a human with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
Dr. Pena gave me his email and if I ever really needed to reach him, I could send and email. One night I had an emergency after an egg retrieval and emailed him after 8pm. He called me back personally within five minutes and gave me his recommendation. That is above and beyond.
Describe the protocols Joseph Pena used in your cycles at RMA Long Island IVF (formerly Long Island IVF) and their degree of success.
Genetic testing to learn the genetic markers of my husband's inheritable disease, egg retrieval, IVF to make embryos and rule out the embryos with the genetic mutation, embryo transfer-1 embryo at a time for the most healthy outcome.
Describe your experience with your nurse at RMA Long Island IVF (formerly Long Island IVF). (Assigned nurse: Alexis)
Alexis is amazing and very clear and organized. If I ever have a question I go to her . The girl who takes my blood is so sweet and happy even at 6:45am!
Describe your experience with RMA Long Island IVF (formerly Long Island IVF).
I like that the clinic is open at early and convenient times in the morning for before work visits. It is very clean and easy to get to and there is always parking. I am in looking forward to west Islip clinic opening again soon as that would be a lot more convenient for me to travel to.
Describe your experience with your monitoring appointments at RMA Long Island IVF (formerly Long Island IVF).
It was very organized. Blood work first and then back into the waiting room and Sono second. I just went on my phone while I waited. I was always out in time for work.
Describe the costs associated with your care under Joseph Pena at RMA Long Island IVF (formerly Long Island IVF).
It was all covered under my husband's insurance. I will only start paying copay for visits once pregnant
Describe Joseph Pena's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA Long Island IVF (formerly Long Island IVF).
At first we asked for multiple embryo transfer, thinking one and done. We had no idea that multiple Transfer is only done when necessary and is riskier. Dr. Pena taught us that. We only transferred one embryo at a time
10
Doctor
Joseph Pena
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA Long Island IVF (formerly Long Island IVF)
East Patchogue
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 33
1 IVF
Latinx
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Peña is a knowledgeable, patient and compassionate provider. He is always readily available to answer any questions his patients may have. His compassion is apparent from the moment you walk into the office. My family can not thank him and his staff enough for the miracle he has assisted with. Highly recommend...Come with questions. Dr. Peña will present you with plenty of options but having some background knowledge will make the initial consultation not so overwhelming.
they have multiple [RMA Long Island IVF] offices for patients that live and work around the island. One weakness is staffing. From what I gathered waiting on the waiting room, sounded like on multiple occasions the phlebotomist or ultrasound tech were not appropriately scheduled which let to increased wait times...Jessica, Dr. Peña’s nurse and Alexis the NP were both wonderful assets to the team. They were knowledgeable and compassionate. They called regularly to update my status and returned my phone calls promptly.
How was your experience with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
Dr. Peña is a knowledgeable, patient and compassionate provider. He is always readily available to answer any questions his patients may have. His compassion is apparent from the moment you walk into the office. My family can not thank him and his staff enough for the miracle he has assisted with. Highly recommend.
What's one piece of advice would you give a prospective patient of Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
Come with questions. Dr. Peña will present you with plenty of options but having some background knowledge will make the initial consultation not so overwhelming.
During treatment, were you treated like a number or a human with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
Dr. Peña approaches his patients with compassion and dignity. He lays out all available treatment options and explains the probability of success with each option. He is always available to answer questions. He mild manner makes him easily approachable.
Describe the protocols Joseph Pena used in your cycles at RMA Long Island IVF (formerly Long Island IVF) and their degree of success.
Multiple injections for egg retrieval. Then birth control. Then after transfer, estradiol TID, vaginal suppositories TID and 1cc progesterone injections QD
Describe your experience with your nurse at RMA Long Island IVF (formerly Long Island IVF). (Assigned nurse: Jessica )
Jessica, Dr. Peña’s nurse and Alexis the NP were both wonderful assets to the team. They were knowledgeable and compassionate. They called regularly to update my status and returned my phone calls promptly.
Describe your experience with RMA Long Island IVF (formerly Long Island IVF).
Wonder that they have multiple offices for patients that live and work around the island. One weakness is staffing. From what I gathered waiting on the waiting room, sounded like on multiple occasions the phlebotomist or ultrasound tech were not appropriately scheduled which let to increased wait times.
Describe the costs associated with your care under Joseph Pena at RMA Long Island IVF (formerly Long Island IVF).
Mostly covered under insurance however we did pay out of pocket for genetic testing.
Describe Joseph Pena's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA Long Island IVF (formerly Long Island IVF).
Dr. Peña was adamant about single egg transfers. He said given my age and diagnosis it was the best approach and I trusted his medical opinion
10
Doctor
Joseph Pena
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA Long Island IVF (formerly Long Island IVF)
East Patchogue
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 35
3 IUI
1 IVF
Unexplained
European
Income $200K - $499K
Business Executive
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Pena was excellent at explaining my treatments and options as well as comforting me throughout the process. He had great bedside manner and made me feel comfortable each visit. His knowledge was always transferred to me and his guidance was always given if I had any questions...I was explained my personalized treatment every time. He was matter of fact while comforting and knew my circumstances each time...
From the phlebotomists to the nurses the staff [at RMA Long Island IVF] was amazing. Alexis walked me through every procedure step by step and was ready and willing to answer my millions of questions that I had. Rosie took my blood every morning (most of which before the 7am hour.) She was always so cheerful and made my mornings spent there joyful...Organized, timely and communicative. They always will do what’s best for each individual and will walk you through your procedures one step at a time...
How was your experience with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
Dr. Pena was excellent at explaining my treatments and options as well as comforting me throughout the process. He had great bedside manner and made me feel comfortable each visit. His knowledge was always transferred to me and his guidance was always given if I had any questions.
What's one piece of advice would you give a prospective patient of Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
Listen to what Dr Peña’s guidance is. Always ask questions if you are unsure of a procedure and create open communication. He has your best interest at heart and you want to be involved in it as much as possible.
During treatment, were you treated like a number or a human with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
I was explained my personalized treatment every time. He was matter of fact while comforting and knew my circumstances each time.
Describe the protocols Joseph Pena used in your cycles at RMA Long Island IVF (formerly Long Island IVF) and their degree of success.
We did 3 IUI cycles first. This was because it was a less invasive approach to my unexplained infertility. Once they were unsuccessful he suggested we do IVF since at my age of 34 at the time and my condition the iui’s were only 10% chance of being successful and after the 3rd one, chances decline. IVF on the other hand, he explained would have a 40% chance of being successful. We started the IVF cycle with all of the injections. Since my body responded well to the medications, many follicles were produced. Before the retrieval, he called me directly and discussed that since I was so stimulated during this process, we should hold off on a fresh transfer and do a frozen transfer which would give me body time to recover and not risk ovarian hyperstimulation syndrome. I did my retrieval and there were 33 eggs retrieved, 11 that were made into usable embryos. We froze them and waited one cycle in between before the transfer. My transfer was done on 9/7/22 and I am now 7 weeks pregnant. His rationale and guidance was key.
Describe your experience with your nurse at RMA Long Island IVF (formerly Long Island IVF). (Assigned nurse: Alexis )
From the phlebotomists to the nurses the staff was amazing. Alexis walked me through every procedure step by step and was ready and willing to answer my millions of questions that I had. Rosie took my blood every morning (most of which before the 7am hour.) She was always so cheerful and made my mornings spent there joyful. I am so thankful to have had them work on my case.
Describe your experience with RMA Long Island IVF (formerly Long Island IVF).
Organized, timely and communicative. They always will do what’s best for each individual and will walk you through your procedures one step at a time. They are extremely comforting and more than anything, knowledgeable at their specialty.
10
Doctor
Joseph Pena
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA Long Island IVF (formerly Long Island IVF)
East Patchogue
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2022, Successful
NPS
10
NPS
10
Age 33 - 36
3 IUI
PCOS
European
Income $200K - $499K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Pena is very good at establishing a plan that will work for his patients. He is not afraid to adjust the plan as needed. He is very real and to the point. It was very easy to get in touch with him and he answered every question I had...is more realistic than warm and fuzzy, but he is very good at what he does... I felt like my treatment was specific to me and my condition and adjusted as needed...
They [nurses at RMA Long Island IVF] all gave clear instructions and were available whenever I had questions. They were extremely kind and understanding...They called with information and instructions when they said they would, but I was also able to call and follow up when I needed to. They are like a well oiled machine! Everyone knows their job and they do it well...
How was your experience with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
Dr. Pena is very good at establishing a plan that will work for his patients. He is not afraid to adjust the plan as needed. He is very real and to the point. It was very easy to get in touch with him and he answered every question I had.
What's one piece of advice would you give a prospective patient of Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
Dr. Pena is more realistic than warm and fuzzy, but he is very good at what he does. He truly cares about his paitients. Trust the process.
During treatment, were you treated like a number or a human with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
I didn't feel like I was treated generically. I felt like my treatment was specific to me and my condition and adjusted as needed.
Describe the protocols Joseph Pena used in your cycles at RMA Long Island IVF (formerly Long Island IVF) and their degree of success.
For my first experience with Dr. Pena (2019), after completing genetic testing, water Sonos, sperm analysis and other standard tests, he started me on progesterone because I wasn't getting my cycle naturally. Then, I was given a low dose of Letrozole because I have PCOS. Unfortunately it didn't result in a follicle. The following month, Dr. Pena increased the dosage of Letrozole which resulted in 2 follicles. After being closely monitored multiple times a week. I completed a cycle of IUI, which resulted in having a baby boy! For my second experience with Dr. Pena (end of 2021-beginning of 2022) , we started with some of the same standard testing. Dr. Pena started me on the same plan as last time since it was successful. I again started Letrozole. I was monitored regularly again with bloodwork and sonos. I had 1 follicle. We did one round of IUI which resulted in a negative pregnancy test. We tried again the following month, following the same procedure. I had two follicles. I did a round of IUI and I am currently pregnant with boy and girl twins!
Describe your experience with your nurse at RMA Long Island IVF (formerly Long Island IVF). (Assigned nurse: Alexis and Jess)
They all gave clear instructions and were available whenever I had questions. They were extremely kind and understanding.
Describe your experience with RMA Long Island IVF (formerly Long Island IVF).
I felt so comfortable in the Patchogue office. Everyone made me feel welcome and relaxed. Getting bloodwork was so easy thanks to their awesome phlebotomist. They called with information and instructions when they said they would, but I was also able to call and follow up when I needed to. They are like a well oiled machine! Everyone knows their job and they do it well. When you go got monitoring it can be time consuming because everyone getting monitored goes at the same time, but they try to treat you in a timely manner. I think it's important for the patient to trust the process, but also stay on top of your process. It is important to ask questions and be knowledgeable about what is happening.
Describe the costs associated with your care under Joseph Pena at RMA Long Island IVF (formerly Long Island IVF).
My insurance covered my costs. I didn't pay a copay until I was pregnant.
10
Doctor
Joseph Pena
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA Long Island IVF (formerly Long Island IVF)
East Patchogue
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2022, Successful
NPS
10
NPS
10
Age 38 - 42
3 IUI
2 IVF
Male Factor
Uterine Fibroids
Unexplained
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
It's not easy hearing all kinds of terms, procedures and medical tests that need to be done, however, Dr. Pena explains everything so well and answers all questions you may have. He always has a smile and makes you feel comfortable...Dr. Pena took the time to explain the various options and procedures along with the risks involved. During each of my transfers, he always said "I put a good word with the man upstairs"--made me feel like he really was on my team and hoping for us to be successful...
I always found the office [RMA Long Island IVF] to be clean and the rooms are private. During the times when I needed bloodwork done, the nursing staff was there early which was great for me to get to work with no issues...We could not have asked for better nurses especially Jessica and Melissa. They were literally a phone call away! All the nurses that we have had the pleasure of meeting at RMA are friendly, compassionate, caring, thoughtful and most of all helpful...
How was your experience with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
Dr. Pena is in your corner every step of this journey. He is invested in helping you become parents. I always left his office knowing that my dreams of becoming a mother would be happening one day thanks to Dr. Pena and his staff. It's not easy hearing all kinds of terms, procedures and medical tests that need to be done, however, Dr. Pena explains everything so well and answers all questions you may have. He always has a smile and makes you feel comfortable. He truly is our hero! We are so grateful to have contacted his office after being referred by my GYN. He made our dreams of becoming parents and expanding our family a reality. IVF is not easy, but when you have a doctor like Dr. Pena, you will be in great hands every step of this amazing journey.
What's one piece of advice would you give a prospective patient of Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
It is important to ask lots of questions, get options and most of all know that Dr. Pena and his staff are there on your team.
During treatment, were you treated like a number or a human with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
Dr. Pena and his staff have been so supportive during this journey of becoming parents. Dr. Pena took the time to explain the various options and procedures along with the risks involved. During each of my transfers, he always said "I put a good word with the man upstairs"--made me feel like he really was on my team and hoping for us to be successful. We couldn't have asked for better nurses, especially Jessica and Melissa--life savers!-- both were always willing to go above and beyond to make me feel at ease and comfortable with all the medications, answer all kinds of questions and explain directions on how to administer injections. Each individual from Dr. Pena to the Nurses to the Front desk Staff at RMA Long Island IVF have played a vital part in our story. We truly are so grateful to have them be part of our family.
Describe your experience with your nurse at RMA Long Island IVF (formerly Long Island IVF). (Assigned nurse: Jessica and Melissa)
We could not have asked for better nurses especially Jessica and Melissa. They were literally a phone call away! All the nurses that we have had the pleasure of meeting at RMA are friendly, compassionate, caring, thoughtful and most of all helpful!
Describe your experience with RMA Long Island IVF (formerly Long Island IVF).
I always found the office to be clean and the rooms are private. During the times when I needed bloodwork done, the nursing staff was there early which was great for me to get to work with no issues.
Describe your experience with your monitoring appointments at RMA Long Island IVF (formerly Long Island IVF).
Morning monitoring started at 6:30am and the nurse was ready to do bloodwork which was great for working patients.
Describe the costs associated with your care under Joseph Pena at RMA Long Island IVF (formerly Long Island IVF).
I am truly blessed to have great insurance coverage. I had copayments, lab tests, and medications to pay for each of my treatments.
Describe Joseph Pena's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA Long Island IVF (formerly Long Island IVF).
Dr. Pena explained the risks involved with multiple embryo transfers during our first IVF treatment.
10
Doctor
Joseph Pena
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA Long Island IVF (formerly Long Island IVF)
East Patchogue
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 40
2 IUI
European
Income $100K - $199K
Only Doc Seen
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
Dr Pena was very clear about realistic objectives given my age and the nature of fertility treatment. He was always very responsive to any of my questions...He is definitely more blunt and realistic with what to expect. He definitely does not sugar-coat anything or give you false hope. He was extremely thorough with a lot of blood work and exams, and changed dosage as needed when the first IUI did not work. I was pleasantly surprised to have my IUI work on the second time...
The nursing staff [at RMA Long Island IVF] was great, very compassionate, extremely responsive with whatever concern or question I had...Morning monitoring can sometimes feel like a cog in a train, since it is first come, first served, but they did move people very quickly, and I never felt like I had to wait very long to be seen. The fact that they have multiple offices was great if I was working and had to use a different location.
How was your experience with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
Dr Pena is very knowledgeable and informative. He is definitely more blunt and realistic with what to expect. He definitely does not sugar-coat anything or give you false hope. He was extremely thorough with a lot of blood work and exams, and changed dosage as needed when the first IUI did not work. I was pleasantly surprised to have my IUI work on the second time.
What's one piece of advice would you give a prospective patient of Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
Expect to have a doctor that is really knowledgable and intelligent, that you can really trust is doing everything in his power to get you what you want But do not expect a doctor who will coddle you.
During treatment, were you treated like a number or a human with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
Dr Pena was very clear about realistic objectives given my age and the nature of fertility treatment. He was always very responsive to any of my questions
Describe the protocols Joseph Pena used in your cycles at RMA Long Island IVF (formerly Long Island IVF) and their degree of success.
I began with a blood test and sonogram to gauge my ovarian reserve. They also did a full genetics panel since I was using donor sperm. I was sent for an HSG exam before we even attempted a cycle. For both cycles I was put on Clomid, and had weekly blood tests and sonograms to watch the progression of my follicles. I also was given an injectable trigger shot with both cycles. The second cycle I was on a slightly higher dose of Clomid, and it resulted in 2 prefect size follicles that I triggered on.
Describe your experience with your nurse at RMA Long Island IVF (formerly Long Island IVF). (Assigned nurse: Jess or Alexis)
The nursing staff was great, very compassionate, extremely responsive with whatever concern or question I had.
Describe your experience with RMA Long Island IVF (formerly Long Island IVF).
Morning monitoring can sometimes feel like a cog in a train, since it is first come, first served, but they did move people very quickly, and I never felt like I had to wait very long to be seen. The fact that they have multiple offices was great if I was working and had to use a different location.
Describe the costs associated with your care under Joseph Pena at RMA Long Island IVF (formerly Long Island IVF).
I only paid for my donor sperm and co-pays once I was confirmed to be pregnant.
10
Doctor
Joseph Pena
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA Long Island IVF (formerly Long Island IVF)
East Patchogue
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2022, Unsuccessful
NPS
8
NPS
9
Age 27 - 30
1 IVF
Male Factor
Income $100K - $199K
Operations
Only Doc Seen
Neutral
Strongly Recommends
Unsuccessful
Dr. Pena has always taken the time to explain our diagnosis and treatment plan. He gives recommendations without us feeling pressured...Due to my age (29 yrs), [he] recommended only one embryo [transfer]...If you are confused about anything, ask questions. Dr. Pena is always willing to explain even if its at 10pm at night.
The [RMA Long Island IVF] front desk could be a little kinder. This process is stressful to begin so I don't like when I am in the waiting room and I can hear them on the phone giving someone an attitude. This has happened a few times so I know its common...[monitoring appointments] are pretty easy going. I am usually in and out within an hour or so...
How was your experience with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
Dr. Pena has gotten many of my friends pregnant. Unfortunately I am not in that group - however I do trust his treatment plan and I do think he will get me pregnant in the future. I've had three untested embryo transfers so I'm not sure if my embryos are not strong enough or if it was my protocol.
What's one piece of advice would you give a prospective patient of Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
If you are confused about anything, ask questions. Dr. Pena is always willing to explain even if its at 10pm at night.
During treatment, were you treated like a number or a human with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
Dr. Pena has always taken the time to explain our diagnosis and treatment plan. He gives recommendations without us feeling pressured.
Describe the protocols Joseph Pena used in your cycles at RMA Long Island IVF (formerly Long Island IVF) and their degree of success.
IVF: Cycle Day 3-7 :- 1CC Menpour, 150ml Gonal F Cycle Day 10-8: Ganirelix, 1CC Menpour, 150ml Gonal F Cycle Day 11: Ganirelix, 1,000 units HCG, Lupalide 40 IU Cycle Day 12: No Meds Cycle Day 13: Protonix 40mg, Reglan 10MG Cycle Day 14: Egg Retrieval - 28 Eggs, 10 Fertilized, 4 Untested Embryos Frozen Transfer: Cycle Day 3-6: Estrace x2 day Cycle Day 7-15: Estrace x3 day Cycle Day 16-20: Estrace x3, 1ml PIO Cycle 21: Transfer, Estrace x3, 1ml PIO Cycle day 22-29: Estrace x3, 1ml PIO Cycle Day 30: Pregnancy test
Describe your experience with your nurse at RMA Long Island IVF (formerly Long Island IVF). (Assigned nurse: Jess & Alexis)
Jess and Alexis are awesome. They always are so informative and willing to explain things to me. Even though I will emails many questions, they are always good about getting me the info I requested ASAP
Describe your experience with RMA Long Island IVF (formerly Long Island IVF).
The front desk could be a little kinder. This process is stressful to begin so I don't like when I am in the waiting room and I can hear them on the phone giving someone an attitude. This has happened a few times so I know its common.
Describe your experience with your monitoring appointments at RMA Long Island IVF (formerly Long Island IVF).
These are pretty easy going. I am usually in and out within an hour or so.
Describe the costs associated with your care under Joseph Pena at RMA Long Island IVF (formerly Long Island IVF).
Thankfully my insurance covered my IVF and my 3 embyro transfers. My meds for IVF with insurance was around $1,000 and my meds for FET for around $200. Now that I have to do a FET out of pocket, it is $4,500 + meds (Idk what that is yet)
Describe Joseph Pena's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA Long Island IVF (formerly Long Island IVF).
Due to my age (29 yrs), Dr. Pena recommended only one embryo
8
Doctor
Joseph Pena
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
9
Clinic
RMA Long Island IVF (formerly Long Island IVF)
East Patchogue
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2022, Successful
NPS
10
NPS
10
Age 38 - 40
1 IUI
2 IVF
Diminished Ovarian Reserve
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr.Pena doesn’t beat around the bush when he tells you something. He is so knowledgeable and if something isn’t working, he is right on top of it like adjusting medications etc. He canceled a few of my cycles because I wasn’t responding to certain meds. Even though I was frustrated, I appreciated that he didn’t waste a cycle with my insurance because it can be very costly. He made suggestions and we decided together on changing protocol
There were a few times where the [RMA Long Island IVF clinic] was packed and the longest I waited was a half hour. Once I was out into a room the wait was no longer than a minute or 2...I had two primary nurses and I cannot say enough about how incredible they both are. Quick responses to emails. Thoroughly explain instructions, quick to call in or refill meds...If I call and someone needs to call me back, it’s always within the hour. The office is very clean and everyone is very professional.
How was your experience with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
I like how Dr.Pena doesn’t beat around the bush when he tells you something. He is so knowledgeable and if something isn’t working, he is right on top of it like adjusting medications etc. He canceled a few of my cycles because I wasn’t responding to certain meds. Even though I was frustrated, I appreciated that he didn’t waste a cycle with my insurance because it can be very costly. He made suggestions and we decided together on changing protocol. Every time I had a question even if it was during off hours, he responded to my emails almost immediately.
What's one piece of advice would you give a prospective patient of Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
Trust Dr. Pena
During treatment, were you treated like a number or a human with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
Dr. Pena and his staff remember my name every time I came in with out me having to remind them who I was when I checked in. I just felt that Dr. Pena really cared about my concerns and was supportive.
Describe the protocols Joseph Pena used in your cycles at RMA Long Island IVF (formerly Long Island IVF) and their degree of success.
I don’t remember everything but one thing in particular I believe really helped with my successful transfer. I had a problem with the thickness of my uterine lining. He suggested to cancel my transfer and do months of lupron. Afterwards my lining never looked better.
Describe your experience with your nurse at RMA Long Island IVF (formerly Long Island IVF). (Assigned nurse: Alexis Rogers and Jessica Castro)
I had two primary nurses and I cannot say enough about how incredible they both are. Quick responses to emails. Thoroughly explain instructions, quick to call in or refill meds and they both were so compassionate and my biggest cheerleaders. This process is hard to go through and they made it so things went so smooth.
Describe your experience with RMA Long Island IVF (formerly Long Island IVF).
I have honestly never had any problems with this clinic. It is run like a well oiled machine. If I call and someone needs to call me back, it’s always within the hour. The office is very clean and everyone is very professional.
Describe your experience with your monitoring appointments at RMA Long Island IVF (formerly Long Island IVF).
Some mornings it was so crazy but when they were, they got a everyone in and out as soon as possible. There were a few times where the place was packed and the longest I waited was a half hour. Once I was out into a room the wait was no longer than a minute or 2.
Describe the costs associated with your care under Joseph Pena at RMA Long Island IVF (formerly Long Island IVF).
Most was covered under insurance and anything that wasn’t my husband took care of. I really don’t know the specifics.
10
Doctor
Joseph Pena
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA Long Island IVF (formerly Long Island IVF)
East Patchogue
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2022, Successful
NPS
10
NPS
10
Age 40 - 43
4 IVF
Donor Eggs
Diminished Ovarian Reserve
Male Factor
Poor Egg Quality
Income $200K - $499K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Pena always took my feelings and concerns into consideration by always providing me with detailed information, answering my questions (I had many) and returning my calls immediately after reaching out...He provides information related to research and his experience in practice, letting you know what to expect and what odds you’re facing. He is not a doctor that sugarcoats or gives you false expectations which I appreciate...
[at RMA Long Island IVF] There were times the wait was longer than you expected for procedures but they always tried their best to speed up the process. They are very organized and communicate well. When the nurse would call with instructions sometimes it was a little overwhelming or you weren’t home with a pen and paper but they always provide you with instructions through email which I appreciate...
How was your experience with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
From day one I felt very confident with Dr. Pena. He provides information related to research and his experience in practice, letting you know what to expect and what odds you’re facing. He is not a doctor that sugarcoats or gives you false expectations which I appreciate. Anytime I had a question or concern I was able to reach out to him via email and he immediately replied back with a phone call. This process Is very emotionally and physically draining but Dr. Pena helped a lot with that. I also felt comfortable talking to him on a personal level which is also important.
What's one piece of advice would you give a prospective patient of Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
He is sometimes very direct and to the point maybe not always saying what you want to hear but you can trust what he does say is correct.
During treatment, were you treated like a number or a human with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
Dr. Pena always took my feelings and concerns into consideration by always providing me with detailed information, answering my questions (I had many) and returning my calls immediately after reaching out.
Describe the protocols Joseph Pena used in your cycles at RMA Long Island IVF (formerly Long Island IVF) and their degree of success.
I was on high doses of stimulating hormones for ~ 2 weeks. Injections of lupron, follistim, menopur, gonal-f, novarel. I was also given entrance and progesterone. In order to produce a high number of good quality eggs. And then to further assist with the implantation process.
Describe your experience with your nurse at RMA Long Island IVF (formerly Long Island IVF). (Assigned nurse: Jessica)
I always felt very comfortable with the nursing staff. They were all very helpful in providing me with the information and care I needed. They were also compassionate, patient and sometimes open to sharing their own personal experiences.
Describe your experience with RMA Long Island IVF (formerly Long Island IVF).
There were times the wait was longer than you expected for procedures but they always tried their best to speed up the process. They are very organized and communicate well. When the nurse would call with instructions sometimes it was a little overwhelming or you weren’t home with a pen and paper but they always provide you with instructions through email which I appreciate.
Describe your experience with your monitoring appointments at RMA Long Island IVF (formerly Long Island IVF).
Considering the amount of patients they see on a daily basis and the time slot they have to get blood work done and sent out I feel they did a good job in making sure things ran smoothly and the wait time wasn’t too bad.
Describe the costs associated with your care under Joseph Pena at RMA Long Island IVF (formerly Long Island IVF).
We had to pay out of pocket for each IVF cycle which cost around $12,000. My insurance covered the medications for each cycle. We completed a total 4 cycles and 1 frozen transfer. We decided in the end to use donor eggs. The sole cycle we chose cost us around 40,000.
Describe Joseph Pena's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA Long Island IVF (formerly Long Island IVF).
When using my own eggs I did not do PGT testing on my embryos and therefore I transferred two embryos each time. My success rate was very low as I have low ovarian reserve and male infertility. When I used donor eggs I did test the embryos prior to transfer and therefore I transferred one at a time because of the greater chances of success.
10
Doctor
Joseph Pena
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA Long Island IVF (formerly Long Island IVF)
East Patchogue
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
NPS
10
NPS
10
Age 31 - 32
1 IVF
Tubal Blockage
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I always feel safe with Dr.pena, knowing he’s going to give me the best advice and best treatment for me. I trust his knowledge wholeheartedly. I also respect how mindful he is with my time there...always maintained professional during my visits with him. He was kind , yet to the point of my appointments...Dr.pena is only comfortable transferring one embryo at a time...
For the most part the nurses [at RMA Long Island] were all great. There were moments here and there with miscommunication but overall I have no complaints and very grateful for their hard work...I like that I was able to go during a time frame in the morning that worked for me. There were times when I had to wait a little bit longer than I had hoped for, but overall I would be seen on a timely matter when it was my turn....
How was your experience with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
I always feel safe with Dr.pena, knowing he’s going to give me the best advice and best treatment for me. I trust his knowledge wholeheartedly. I also respect how mindful he is with my time there, I always feel that he is persistent with that.
What's one piece of advice would you give a prospective patient of Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
To trust his knowledge and know that he is just trying to do what’s best for your situation.
During treatment, were you treated like a number or a human with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
Dr pena always maintained professional during my visits with him. He was kind , yet to the point of my appointments. He always asks about my husband and son , which I appreciate very much.
Describe the protocols Joseph Pena used in your cycles at RMA Long Island IVF (formerly Long Island IVF) and their degree of success.
I don’t really remember any of this information
Describe your experience with the nursing staff at RMA Long Island IVF (formerly Long Island IVF).
For the most part the nurses were all great. There were moments here and there with miscommunication but overall I have no complaints and very grateful for their hard work
Describe your experience with RMA Long Island IVF (formerly Long Island IVF).
The office is always clean the only weakness I would say is that sometimes the wait would be very long to be treated, but that only happened once in a while. Besides that I don’t have anything negative to say. The staff is always kind and make you feel welcome
Describe your experience with your monitoring appointments at RMA Long Island IVF (formerly Long Island IVF).
I like that I was able to go during a time frame in the morning that worked for me. There were times when I had to wait a little bit longer than I had hoped for, but overall I would be seen on a timely matter when it was my turn
Describe the costs associated with your care under Joseph Pena at RMA Long Island IVF (formerly Long Island IVF).
I don’t really remember the cost, but my insurance covered my IVF treatments so they were very little costs
Describe Joseph Pena's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA Long Island IVF (formerly Long Island IVF).
Dr.pena is only comfortable transferring one embryo at a time, granted I’m not sure how I feel about that, as I would probably be open to doing two, I do trust his knowledge behind it and respect his choice
10
Doctor
Joseph Pena
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
RMA Long Island IVF (formerly Long Island IVF)
East Patchogue
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2021, Successful
NPS
10
NPS
10
Age 34 - 40
6 IUI
1 IVF
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Pena always and continues to make me feel comfortable. He always takes the time to speak with me to answer all my questions...My 6-7 IUI cycles were all natural cycles with my husbands frozen sperm. I was very reluctant to take medications. Dr. Pena did not pressure to do anything that would make me uncomfortable. After several failed IUI cycles, Dr. Pena spoke with me again saying it’s time to be more aggressive and switch to plan to IVF....
the staff [at RMA Long Island IVF] is a friendly, informative and willing to explain procedures over again...The monitoring appointments were a bit stressful for me...The staff was very understanding and did their best to move patients in and out...They [nurses] were always there to answer several emails, calls and calmed me down to help me through the process...
How was your experience with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
Dr. Pena is an amazing doctor. The first time I met him I knew he was the doctor for me. My husband and I met with Dr. Pena a few years ago. During our meeting he took the time to get to know us individually and as a couple. I truly appreciate Dr. Pena taking the time to know us. During my treatments Dr. Pena always made me feel calm and remained positive.
What's one piece of advice would you give a prospective patient of Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
Dr. Pena is genuine and will guide you with Best plan for you to reach success.
During treatment, were you treated like a number or a human with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
Dr. Pena always and continues to make me feel comfortable. He always takes the time to speak with me to answer all my questions and gives me the assurance I need when I have concerns.
Describe the protocols Joseph Pena used in your cycles at RMA Long Island IVF (formerly Long Island IVF) and their degree of success.
My 6-7 IUI cycles were all natural cycles with my husbands frozen sperm. I was very reluctant to take medications. Dr. Pena did not pressure to do anything that would make me uncomfortable. After several failed IUI cycles, Dr. Pena spoke with me again saying it’s time to be more aggressive and switch to plan to IVF. The thought of this was terrifying to me. Dr. Pena assured me that everything will work out. During my first cycle I began in the morning with Gonal-F (225 units)and Menopur (2 viles). During this time I was being monitored. After about 5-6 days my Gonal-F dose increases to (300 units), Ganirelix was added to the morning routine as Menopur (2 viles) at night. I was closely monitored and plan continued with Gonal-F (300 units) and Ganirelix in morning with an increase of Menopur at night (3 viles). After one of my last monitoring I took my trigger shot for egg retrieval. I had 10 eggs, 5 embryos tested and 1 healthy embryo.
Describe your experience with your nurse at RMA Long Island IVF (formerly Long Island IVF). (Assigned nurse: Jessica Castro and Alexis Rogers )
While under Dr. Pena’s care I had the pleasure of having two amazing nurses Jessica Castro and Alexis Rogers. I was reluctant to go through IVF because I’m nervous and anxious about many things when comes to health. They were always there to answer several emails, calls and calmed me down to help me through the process. I could not have done it without them.
Describe your experience with RMA Long Island IVF (formerly Long Island IVF).
The clinics strengths are the staff is a friendly, informative and willing to explain procedures over again. The clinic is accommodating for your needs. They understand that this could be a stressful process especially trying to get to work in the morning. All staff was supportive and made you feel calm throughout the process.
Describe your experience with your monitoring appointments at RMA Long Island IVF (formerly Long Island IVF).
The monitoring appointments were a bit stressful for me. My work day starts either 7:15 or 7:40 am. I always wanted to make sure I was the first person there so I could get in and out. The staff was very understanding and did their best to move patients in and out. The staff was always very kind and wonderful to speak to.
Describe the costs associated with your care under Joseph Pena at RMA Long Island IVF (formerly Long Island IVF).
I have great insurance so we paid a few hundred out of pocket. We chose to have genetic testing so paid about $3500 out of pocket.
10
Doctor
Joseph Pena
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA Long Island IVF (formerly Long Island IVF)
East Patchogue
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
NPS
10
NPS
10
Age 43 - 44
3 IUI
2 IVF
Unexplained
European
Income $100K - $199K
Accountant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Pena] spoke with me in detail before the procedure and answered all my questions. He provided mental and emotional support before we entered the procedure room. I am very comfortable around Dr. Pena and was completely relaxed and at ease during the embryo transfer. I am so very happy because I am advanced age, this is truly a success, all due to Dr. Pena's knowledge, skills and abilities as a doctor.
Dr. Pena's office in Patchogue is very busy during morning monitoring. It is best to go as early as possible (before 7am) so you can make it to work on time. Stephanie the medical assistant who draws blood is a pleasure...The Melville office is the only office opened for weekend monitoring and was a bit of a drive for me...
How was your experience with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
Dr. Pena is a wonderful doctor. The first attempt of IVF embryo implantation was a success. He performed the procedure. He spoke with me in detail before the procedure and answered all my questions. He provided mental and emotional support before we entered the procedure room. I am very comfortable around Dr. Pena and was completely relaxed and at ease during the embryo transfer. I am so very happy because I am advanced age, this is truly a success, all due to Dr. Pena's knowledge, skills and abilities as a doctor.
What's one piece of advice would you give a prospective patient of Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
Do not be deterred reading studies and watching videos regarding your chances of success of IVF. It is an individual experience. Be positive, eat healthy, follow the doctors directions regarding medication, stay relaxed, and you are in great hands with Dr. Pena.
During treatment, were you treated like a number or a human with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
Dr. Pena is extremely personable and easy to talk to and ask questions. He is kind, caring and compassionate. I am always happy during my visits with Dr. Pena. I leave the visit in goods spirits and with positive vibes.
Describe the protocols Joseph Pena used in your cycles at RMA Long Island IVF (formerly Long Island IVF) and their degree of success.
The medications included gonal-f and menupur. The first round of egg retrieval my husband and I had difficulty with the gonal-f pen. We were not pressing it down completely and getting the full dose. Both rounds of IVF I had about the same amount of eggs retrieved between 10-12 , 8 embryos, 2 sent out for genetic testing.
Describe your experience with your nurse at RMA Long Island IVF (formerly Long Island IVF). (Assigned nurse: Jessica)
After morning blood work, nurse Jessica would call around noon with my instructions. She explained everything and detailed and answered or questions.
Describe your experience with RMA Long Island IVF (formerly Long Island IVF).
Dr. Pena's office in Patchogue is very busy during morning monitoring. It is best to go as early as possible (before 7am) so you can make it to work on time. Stephanie the medical assistant who draws blood is a pleasure.
Describe your experience with your monitoring appointments at RMA Long Island IVF (formerly Long Island IVF).
I start work at 7:30am so I would try to arrive by 6:30am or 6:45am so I would be on time for work. If I was working from home, the Stonybrook office was closer to my home and I was given the option to go there instead. The Melville office is the only office opened for weekend monitoring and was a bit of a drive for me. Everyone is very pleasant and congenial in all offices.
Describe the costs associated with your care under Joseph Pena at RMA Long Island IVF (formerly Long Island IVF).
IVF and IUI are covered by my insurance. I paid for genetic testing and freezing / storage for the embryos which was not a covered service.
Describe Joseph Pena's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA Long Island IVF (formerly Long Island IVF).
I did not have multiple embryos to transfer due to my advanced age. I only had one embryo to transfer and it was a success.
10
Doctor
Joseph Pena
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA Long Island IVF (formerly Long Island IVF)
East Patchogue
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
NPS
10
NPS
10
Age 33 - 34
2 IUI
1 IVF
Unexplained
Black or African-American
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Pena always present jovial with a kind bedside manner and helped me keep a positive outlook throughout my entire process... you may not see Dr. Pena each visit as it is not necessary. The team is just as communicative and knowledgeable and Dr. Pena is involved for the major procedures...only transfer one embryo at a time...recommended acupuncture as another option to assist the process in being successful...
Morning monitoring was normally between approximately 6-7am [at RMA Long Island IVF]...the office is really small, so if there were alot of women then you would have to wait in the hallway of the shared medical office with staff from other companies coming in and it could be uncomfortable at times...team at RMA IVF Long Island were very communicative and open with any information that was identified...
How was your experience with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
Dr. Pena was very communicative and open with any information that was identified. Dr. Pena always present jovial with a kind bedside manner and helped me keep a positive outlook throughout my entire process. Dr. Pena expressed his confidence that the process as with many of his patients' is normally not successful until at least the 3rd or 4th embryo transfers and just as he stated, I am now successfully in my 8th week of pregnancy on my 3rd embryo transfer. Dr. Pena even recommended acupuncture as another option to assist the process in being successful which I began after the failure of my second transfer.
What's one piece of advice would you give a prospective patient of Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
Be patient. Although it may seem like your just going for a lot of bloodwork and sonograms and you may not see Dr. Pena each visit as it is not necessary. The team is just as communicative and knowledgeable and Dr. Pena is involved for the major procedures and once your successful in your journey.
During treatment, were you treated like a number or a human with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
Dr. Pena and his team at RMA IVF Long Island were very communicative and open with any information that was identified. Dr. Pena always present jovial with a kind bedside manner and helped me keep a positive outlook throughout my entire process. Dr. Pena expressed his confidence that the process as with many of his patients' is normally not successful until at least the 3rd or 4th embryo transfers and just as he stated, I am now successfully in my 8th week of pregnancy on my 3rd embryo transfer. Dr. Pena even recommended acupuncture as another option to assist the process in being successful which I began after the failure of my second transfer.
Describe the protocols Joseph Pena used in your cycles at RMA Long Island IVF (formerly Long Island IVF) and their degree of success.
For my IUI's I was placed on clomid and would do the ovidrel injection a few days before; unfortunately my two IUI's were unsuccessful. Therefore, I moved on to IVF. For my IVF egg retrieval, I was put on clomid once again, in addition to gonal F, cetrotide, menopur, ovidrel. My egg retrival produced 25 eggs, and 21 embryos were created and 19 made it after the PGT testing; however, 9 were normal with 3 girls and 6 boys, 4 remaining embryos were completely abnormal and the other 4 consisted of 3 low mosaics and 1 high mosaic. My first frozen IVF transfer was unsuccessful with a boy embryo. 2nd frozen transfer resulted in a low pregnancy result which did not take ultimately and my 3rd frozen transfer as of 9/15/21 resulted in a healthy pregnancy.
Describe your experience with RMA Long Island IVF (formerly Long Island IVF).
Small location With only 8 seats inside the actual office requiring most women to wait in the hallway of the building until being called in, long wait times during morning monitoring occasionally and the occasional receptionist with a bad attitude.
Describe your experience with your monitoring appointments at RMA Long Island IVF (formerly Long Island IVF).
Morning monitoring was normally between approximately 6-7am. AS previously stated the office is really small, so if there were alot of women then you would have to wait in the hallway of the shared medical office with staff from other companies coming in and it could be uncomfortable at times. There were also long wait times most morning but occasionally there could be a short wait with no one waiting in the hallway to be seen.
Describe the costs associated with your care under Joseph Pena at RMA Long Island IVF (formerly Long Island IVF).
My insurance covered mostly everything except the PGT testing were it was $2,000 initially for processing fees and then depending on the number of embryos retrieved another fee which for me resulted in a cost of $2400 additional. Since I am now pregnant I pay a copay fee of $25/visit. I also had copays on my medications.
Describe Joseph Pena's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA Long Island IVF (formerly Long Island IVF).
Dr. Pena and his team stated that it was their practice to only transfer one embryo at a time.
What specific things went wrong at RMA Long Island IVF (formerly Long Island IVF)?
  • Failed to call in prescriptions to pharmacy
  • Lost appointments
  • Failed to call with results
10
Doctor
Joseph Pena
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA Long Island IVF (formerly Long Island IVF)
East Patchogue
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
NPS
10
NPS
10
Age 46 - 47
Donor Eggs
European
Ashkenazi Jewish
Income $200K - $499K
Teacher
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Pena made himself available via phone or email to answer any concerns we had...Upon ovulation I began with Lupron shots in my stomach...I then began taking Estrace pills to I believe thicken the lining of my uterus. A week prior to my transfer I stopped the Lupron and began Progesterone shots and continued the Estrace. My uterine lining was always at a great "thickness level" and ready for the embryo...
The clinic [RMA Long Island IVF] has a calm energy. When you walk in you feel welcome and cared about...The phlebotomist always remembered our previous conversations, the sono techs shared their genuine emotions based on what was happening. My nurses in the donor egg depatartment treated me with kindness and care. I never felt rushed and they often got back to me after hours to ease any concerns I had...
How was your experience with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
My husand and I met with Dr. Pena last August. He sat with us for approximately an hour thoroughly explaining the options we had as an older couple. My husband is in health care and immeduately felt we were in good hands. Dr. Pena explained the statistics to my husband, and then made sure I understood them as well. It was an extremely overwhelming 1st visit, but Dr. Pena made himself available via phone or email to answer any concerns we had. Throughout my treatment, Dr. Pena was always available if needed.
What's one piece of advice would you give a prospective patient of Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
Bring a second set of ears. This is an emotional setting and you want to make sure you don't miss anything.
During treatment, were you treated like a number or a human with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
I was greeted by name each and every visit by the front desk staff. The phlebotomist always remembered our previous conversations, the sono techs shared their genuine emotions based on what was happening. My nurses in the donor egg depatartment treated me with kindness and care. I never felt rushed and they often got back to me after hours to ease any concerns I had. Dr. Pena had a kind bedside manner and was thorough in his explanations.
Describe the protocols Joseph Pena used in your cycles at RMA Long Island IVF (formerly Long Island IVF) and their degree of success.
Upon ovulation I began with Lupron shots in my stomach. Although I could do it myself, my husband did them each night. I then began taking Estrace pills to I believe thicken the lining of my uterus. A week prior to my transfer I stopped the Lupron and began Progesterone shots and continued the Estrace. My uterine lining was always at a great "thickness level" and ready for the embryo.
Describe your experience with your nurse at RMA Long Island IVF (formerly Long Island IVF). (Assigned nurse: Karen Froelich)
Karen F was a wonderful and knowledgeable nurse. She's kind and compassionate. She was easy to get in touch with and often responded to emails after hours
Describe your experience with RMA Long Island IVF (formerly Long Island IVF).
My impression is the clinic is very organized. Each person has a job and they do it well. The clinic has a calm energy. When you walk in you feel welcome and cared about. Occasionally I'd hear a "whoo hoo" from he staff when posotive news wasfound out! They have a well run clinic and I'd recommend to any prospective patient.
Describe the costs associated with your care under Joseph Pena at RMA Long Island IVF (formerly Long Island IVF).
I did not have a co pay until I became pregnant. My shots were basically covered by my insurance as well.
Describe Joseph Pena's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA Long Island IVF (formerly Long Island IVF).
I was told they only transfer 1 embryo/blastocyst at a time. I trust their medical expertise.
10
Doctor
Joseph Pena
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Compassion
5 of 5
10
Clinic
RMA Long Island IVF (formerly Long Island IVF)
East Patchogue
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2021, Successful
NPS
10
NPS
10
Age 29 - 36
4 IUI
2 IVF
Unexplained
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Pena is extremely knowledgeable in his field and he takes the time with his patients to ensure they are understanding of all aspects of their care...He is honest and compassionate. His clinical expertise is valued and this is why I chose to remain a patient of his for 7 years. He assured me during our initial visits that the likelihood of IVF being a successful treatment for us is high. I have a beautiful 6 year old boy and a baby on the way thanks to him....
She [nurse at RMA Long Island IVF] walked me through every step of the way, made sure that all my questions were answered, promptly followed up with every email, message, and question that I had for her. And most importantly, she helped me to remain calm during my treatments. She helped to make sure the entire process ran smoothly and very organized....
How was your experience with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
Dr. Pena is very knowledgeable in his profession and he has a great way of communicating his plan to his patients so that we can understand all aspects of treatment. He is honest and compassionate. His clinical expertise is valued and this is why I chose to remain a patient of his for 7 years. He assured me during our initial visits that the likelihood of IVF being a successful treatment for us is high. I have a beautiful 6 year old boy and a baby on the way thanks to him. My husband and I will always be grateful for Dr. Pena and his clinical expertise and support!
What's one piece of advice would you give a prospective patient of Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
I have recommended several friends and family members to Dr. Pena for his wonderful bedside manner and most importantly, his knowledge in the field of infertility!
During treatment, were you treated like a number or a human with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
Throughout the 7 years that I was under the care of Dr. Pena he always maintained himself very professionally as well as supportive and understanding. Dr. Pena is extremely knowledgeable in his field and he takes the time with his patients to ensure they are understanding of all aspects of their care.
Describe your experience with your nurse at RMA Long Island IVF (formerly Long Island IVF). (Assigned nurse: Alexis )
I cannot speak highly enough about Alexis. She walked me through every step of the way, made sure that all my questions were answered, promptly followed up with every email, message, and question that I had for her. And most importantly, she helped me to remain calm during my treatments. She helped to make sure the entire process ran smoothly and very organized. Alexis is such a valued member of the team and I thank her for all she has done for me!
Describe your experience with RMA Long Island IVF (formerly Long Island IVF).
Dr. Pena & his nursing team run like a well oiled machine. Very organized and prompt with following up. However, the secretaries in the office were unfortunately often heard on the phones or speaking to their fellow peers in a very unprofessional manner. This was very disheartening to experience especially when the doctor and his team are absolutely phenomenal.
Describe the costs associated with your care under Joseph Pena at RMA Long Island IVF (formerly Long Island IVF).
Self pay
10
Doctor
Joseph Pena
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA Long Island IVF (formerly Long Island IVF)
East Patchogue
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2020 - 2021, Successful
NPS
8
NPS
6
Age 36 - 37
3 IVF
Diminished Ovarian Reserve
Unexplained
European
Income $100K - $199K
Sales Representative
Only Doc Seen
Neutral
Doesn't Recommend
Successful
Dr Pena is a straight shooter - he did not over promise results, instead he would tell me a percentage value of success that I could expect from each cycle. He was good at managing disappointing situations, of which there are plenty in this process. He remembers me at appointments and during calls. I always felt cared for/about...traditional antagonist protocol for all 3 egg retrieval cycles, with ICSI and PGT-A...
RMA is very busy...Monitoring appointments sometimes came with a wait...You will not see your doctor at every visit, and that did not bother me, since he was accessible by email at all hours...After one retrieval I received my embryo update 2 days later than promised...RMA does not give 3 and 5 day updates as most clinics do, so 8 days was a very long time to wait for any news...
How was your experience with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
Dr Pena is a straight shooter - he did not over promise results, instead he would tell me a percentage value of success that I could expect from each cycle. He was good at managing disappointing situations, of which there are plenty in this process. He remembers me at appointments and during calls. I always felt cared for/about
What's one piece of advice would you give a prospective patient of Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
Do not be afraid to ask questions.
During treatment, were you treated like a number or a human with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
Though the practice is very busy, I felt like I was remembered and valued especially at E Patchogue location, though even some of the Melville nurses, phlebotomists, PAs and sonographers seemed to remember me when I was monitored there.
Describe the protocols Joseph Pena used in your cycles at RMA Long Island IVF (formerly Long Island IVF) and their degree of success.
I did a traditional antagonist protocol for all 3 egg retrieval cycles, with ICSI and PGT-A. At one point we discussed changing to lupron flare, but in the end decided against it since i was responding OK (not stellar) to the traditional protocol. In the end, it was my decision to stay they course, but the opportunity was there for me if i wanted to take the risk.
Describe your experience with your nurse at RMA Long Island IVF (formerly Long Island IVF). (Assigned nurse: Alexis)
Alexis was wonderful every step of the way. She fully explained each stage as i was going through stims, was compassionate and supportive when I faced disappointment, and is genuinely invested in my success. Whenever I called with a question, it was returned quickly and with thorough explanation.
Describe your experience with RMA Long Island IVF (formerly Long Island IVF).
RMA is very busy. Monitoring appointments sometimes came with a wait, but I was almost always able to make it to work on time, which was helpful as I did not disclose my treatment to them. You will not see your doctor at every visit, and that did not bother me, since he was accessible by email at all hours. Initially, I had communication issues with billing (self-pay, so, it didn't make sense? as its not complicated as with insurance), but I think a new person was hired and I haven't had any issues since. After one retrieval I received my embryo update 2 days later than promised - if you know how tough the wait is, then you know that's bad. All was well with my embryos, and no explanation for the delay A covid-specific weakness: my husband has never been allowed to attend any appointments (incl. consulation/pregnancy ultrasounds), which was disappointing and confusing, as *technically* he is also their patient.
Describe the costs associated with your care under Joseph Pena at RMA Long Island IVF (formerly Long Island IVF).
ER Freeze only cycle with ICSI, PGT, with subsequent FET was $13k, plus meds $4-6k. I paid $600 for anesthesia per ER.
Describe Joseph Pena's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA Long Island IVF (formerly Long Island IVF).
I believe the practice does not commonly allow multiple embryo transfer, but we didn't discuss it as i was only interested in eset.
What specific things went wrong at RMA Long Island IVF (formerly Long Island IVF)?
  • Failed to call with results
Describe the specific things that went wrong at RMA Long Island IVF (formerly Long Island IVF).
I received my embryo update for my second retrieval later than promised by 2 days. RMA does not give 3 and 5 day updates as most clinics do, so 8 days was a very long time to wait for any news. In the end, all was well so I did not press for an explanation.
8
Doctor
Joseph Pena
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
5 of 5
6
Clinic
RMA Long Island IVF (formerly Long Island IVF)
East Patchogue
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5