How was your experience with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
I met Dr. Pena after losing my first IVF specialist after he left his practice and for insurance reasons. This was at a very vulnerable time where I felt abandoned by my first physician and rejected by another physician on the island who would only suggest an egg donor. I discussed my condition and the previous encounter with the refusing physician and Dr. Pena reassured me that I should continue with traditional IVF and never faltered on that decision. He was always encouraging and assured me he'd tell me when it was time to seek other options. In essence, he never gave up on me. That has spoken volumes to me, confirming his reputation of being a compassionate, successful, fertility physician. After five IVF cycles, I'm now pregnant with a viable pregnancy. I owe a lot to Dr. Pena. Without his confidence in me, I'm not sure I would've continued on with fertility treatments. I will forever be grateful.
What's one piece of advice would you give a prospective patient of Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
I was initially hesitant to consult with Long Island IVF (now RMA Long Island IVF) because of the size of the practice. I was afraid that I would just be a number in a sea of patients. But that is not at all what I encountered with Dr. Pena. My advice would be make a consult and you will see that he is knowledgable, down to earth and cares for his patients wholeheartedly.
During treatment, were you treated like a number or a human with Joseph Pena at RMA Long Island IVF (formerly Long Island IVF)?
Having been with Dr. Pena for nearly two years, I experienced some difficult times and was given news that was very hard at times. I always felt he spent time with me, answering questions in a non-rushed manner and always showing compassion. He was available by email for any thoughts or questions and would respond quickly and more often, he would call me personally. All of this was so important to me going through the difficult process of fertility treatments.
Describe the protocols Joseph Pena used in your cycles at RMA Long Island IVF (formerly Long Island IVF) and their degree of success.
I have a condition which affects all of my eggs and causes them to have an abnormal, extremely thin/frail zona ("shell"). Because of this we required very "gentle" ICSI for successful fertilization. This was done and we had great fertilization results for both IVF cycles with Dr. Pena.
Describe your experience with your nurse at RMA Long Island IVF (formerly Long Island IVF). (Assigned nurse: Sharon Hoey and later on Alexis and Jess)
When I first began treatment, I was assigned PA, Sharon Hoey. I'm so glad I have a chance to review her because she was an integral part of my care. She was kind, informative, patient and incredibly supportive. She continued to encourage me throughout the process and was a shoulder to lean on often. She is certainly working in the right specialty as fertility patients need someone like her in their corner.
Later, I began dealing more with NP, Alexis who was assigned to Dr. Pena's team and she was smart, organized and helpful.
Describe your experience with RMA Long Island IVF (formerly Long Island IVF).
I spent time in Stony Brook and East Patchogue. Both clinics were friendly and timely. I spent the latter part of my care in East Patchogue where nurse, Diane was friendly and caring. Front desk receptionist, Peggy made me feel at home each time I was there. I also wanted to compliment the on call nurses with whom I spoke to twice during circumstances that were upsetting. Unfortunately I cannot remember their names but they were experienced and comforting.
Describe your experience with your monitoring appointments at RMA Long Island IVF (formerly Long Island IVF).
I always arrived at least a half hour before the office opened in the AM and I was either first or third in line. For the most part, things ran smoothly and quickly and I always made it to work on time.
Describe the costs associated with your care under Joseph Pena at RMA Long Island IVF (formerly Long Island IVF).
I was responsible for copays only. These were charged for office visits and sonograms.
Describe Joseph Pena's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA Long Island IVF (formerly Long Island IVF).
Dr. Pena followed the general guidelines based on my age and embryo quality.
What specific things went wrong at RMA Long Island IVF (formerly Long Island IVF)?
- Provided conflicting information
- Failed to convey critical information
Describe the specific things that went wrong at RMA Long Island IVF (formerly Long Island IVF).
Without taking away from my overall experience which was excellent, there was an issue where I was incorrectly instructed on the mixing of my HCG trigger. I was able to identify there was an error and after speaking to the on call nurse, she instructed me properly to correct the administered dose error.