How was your experience with Joseph Sanfilippo at UPMC Magee?
Dr. Sanfilippo was a great doctor who was unfortunately surrounded a poor support staff. Dr. Sanfilippo made sure to give details about your procedure and had a good bedside manner. We unfortunately had a lot of bad experiences at UPMC, but Dr. Sanfilippo was the only reason we kept going back. If Dr. Sanfilippo was at any other clinic, we wouldn't hesitate to see him again.
What's one piece of advice would you give a prospective patient of Joseph Sanfilippo at UPMC Magee?
Dr. Sanfilippo listens to your concerns and will put you on a path that is specific to your needs. He did listen when we told him that we had been doing fertility treatments for years and just wanted to go straight into IVF without having to do anymore IUIs or medication cycles. He took into account all of our prior history and agreed that our best course of action was IVF. The only negative I have to say about Dr. Sanfilippo is his support staff is not good or organized which made our experience at the facility negative.
During treatment, were you treated like a number or a human with Joseph Sanfilippo at UPMC Magee?
There were so many nurses on staff nobody had any idea who you were even though I was in the clinic all the time. If you wanted to get in contact with a nurse, you had to call the "nurses line" and leave a message and wait for a call back from whichever nurse decided to call. The nurses never knew who you were, so if you don't keep detailed notes on your cycle, medication, ultrasounds, etc., the probability of the nurses knowing where you are in your cycle is slim.
Describe the protocols Joseph Sanfilippo used in your cycles at UPMC Magee and their degree of success.
Dr. Sanfilippo suggested IVF with menopur and follistem injections. I was monitored with ultrasounds and bloodwork. The support staff (nurses) didn't perform an ultrasound and kept using an old one to determine future protocols. Once I realized what was going on, I brought it to their attention and they immediately got me in for a "fresh" ultrasound to monitor.
Describe your experience with the nursing staff.
There were a ton of nurses on the nursing staff that made it difficult to ever see the same nurse twice. In my experience, the nursing staff was very unorganized and sometimes wouldn't even look at your chart before they spoke to you.
Describe your experience with UPMC Magee.
The clinic is clean and capable of providing adequate care. Our experience there is not a good one. During our IVF, we had 31 eggs retrieved, 20 were mature and only 1 fertilized. The clinic didn't perform ICSI and at the time I had no idea what that was. I didn't fee like they were very aggressive in their approach.
Describe the costs associated with your care under Joseph Sanfilippo at UPMC Magee.
My husband and I had a ton of bloodwork done and the cost was really high. The IVF was very expensive, but probably around the same as the national average.
Describe Joseph Sanfilippo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at UPMC Magee.
Dr. Sanfilippo was willing to do a multiple embryo transfer, however I only had one embryo to transfer.
What specific things went wrong at UPMC Magee?
- Lost paperwork
- Failed to call with results
- Failed to order appropriate test
- Failed to send your chart to another clinic
- Provided conflicting information
- Failed to convey critical information
Describe the specific things that went wrong at UPMC Magee.
During our IVF, the nurses told me (based off of my bloodwork) they had never seen a particular number so high and the ultrasound not show many eggs. After asking multiple questions on what ultrasound they were looking at, I told the nurse I hadn't had a recent ultrasound and discovered they were using an old ultrasound to make decisions during the IVF cycle.