Joshua Hurwitz

RMA has a very positive reputation in the fertility community which I completely support and agree with. They always provide a clean and modern environment with updated treatments and have a whole wellness approach in conjunction with treatments. The only negative experience is that during morning monitoring, it can become crowded in the waiting rooms, but even that is just a slight inconvenience.

I loved the Danbury clinics everyone from the receptionist to the phlebotomists. The only thing is getting through on the phone to the Danbury office hard to get right to the receptionist. I did also go to Norwalk which was great as well. I did not care for the Trumbull office the receptionist was short, rude and had her ear pods in.

RMA CT is a well oiled machine. Staff is top notch. As a long term patient I started to have personal rappers with many staff members. Enjoy my visits for the most part. However the Phlebotomy team in Stamford is not strong. Great people but always a problem with blood draws.

I’ve had nothing but positive experiences here. They are smart and compassionate and organized. You will be in good hands at RMA. If you can get Dr Hurwitz great, but every doctor who saw me was the same and I never felt like a number

The clinic was very very clean. The clinic never felt like a typical doctor's office. I visited the Danbury and Norwalk locations and both are well maintained. The staff in both locations are very pleasant and knowledgeable. every visit was very enjoyable.

RMA CT is an excellent clinic and I would highly recommend that anyone go there. They are organized, caring, personal, and supportive from the beginning of your care and they will continue to follow up with you!

The clinic was always clean and the front desk was always friendly (even at 7am for morning monitoring). The one weakness I have of the office is when you call and try to reach someone, I feel like the phone system always re-routes me to an operator and it was hard to speak with the person I was looking for. To make up for that all my emails were answered immediately.

Everything RMA does is to make the patient experience the best it can be during such a stressful journey. From the start, you are provided with an entire team of people whose primary goal is to support you and help you the best way they possibly can. Whether it's to answer your question on how to mix your medication to a supportive hug before drawing blood.

You never expect to be in this position, but RMACT does a great job at making you feel comfortable and hopeful in making a family. I really don’t have anything negative to say about the practice except I wish they were located in my town! Lots of very early mornings gets tough, but I remind myself it’s worth it.

The clinic is clean, welcoming and efficient. It’s rare to have to wait a long time even during the busy monitoring hours in the morning. A weakness is that not all blood tests results are communicated.

RMA CT is a well-oiled machine. Wait times are short, they are organized and their use of iPads makes it easy to go to different offices for monitoring and appointments, as I often did. The only weakness I can say is that their Finance department can use some work. There was a few times that my finance coordinator gave me incorrect information that caused a lot of back and forth and wasted time. For the most part, they were OK though.

At the end of the day, they really need to evaluate their staff. The clinic wants to portray themselves as a warm and friendly place, but it really is just a well polished factory. I've had nurses who couldn't place IVs or left me with tremendous bruises. When I said something to another nurse about my bad experiences her response was "you must have been here on a weekend" (she was right). On the day of my first retrieval (a Sunday), I was called back and told to undress from the waist down and the doctor would be in with my specimen. She brought me back for an IUI instead of a retrieval. That same day, a nurse was about to get my IV ready, stopped because she forgot gloves, then couldn't place it (I don't have tricky veins). While that was going on, another woman in the bay next to me fell out of the bed and onto the floor - the whole morning was a total nightmare. When I went for the transfer, I checked in and was given financial papers to sign. After 30 minutes in the waiting room, I got a call from the nurses asking where I was since I was supposed to be there 20 minutes ago. The receptionist never actually checked me in. My second retrieval and transfer were much better, but I've had more bad experiences than good with the staff.

The clinic was very organized, I liked that you had a patient navigator to help coordinate things, felt like I had very personalized care. I also LOVED that they provided Fertile Yoga and support groups. I probably got the most help from Lisa Rosenthal who led the support groups and the Fertile Yoga, she is absolutely amazing. The only thing that I thought they could improve is to have more training for the techs who do blood draw. I can't even count how many times I had multiple techs sticking me. I always tried to go for blood draw when the one tech that could always successfully draw my blood was present.

Strengths - clean facilities, seem to have most recent technology, seem to be well-staffed. Also seem to integrate services that complement the medical treatment like support groups and yoga and acupuncture. There are also informational events that they offer via social media. Early monitoring hours were appreciated. Weaknesses - in my experience, after all the preliminary testing, my IUI schedule started and I didn’t quite know what to expect - should my husband be at every scan, how often are the ultrasounds , how much time would I have to take off in the mornings from work for bloodwork and ultrasounds. I suppose I could’ve asked upfront but, being new to this process, I didn’t even know WHAT to ask. I feel like an orientation session would’ve been nice because the beginning part moved so fast as we started my first IUI cycle. I think they have info available on their social media to serve this purpose but I am not on Facebook or twitter or Instagram. At the time I was starting, this kind of info was not on their website either. I had to google a few things. And obviously by my 2nd and 3rd IUI, I knew what to expect. Another weakness is they say they have a Poughkeepsie office but I really think that’s misleading. While I went there only once for the initial consultation, I never went back and had all my treatment in CT. I believe they do very limited things in the NY office. Traveling out of state (although it wasn’t too far)added some stress for me which I hadn’t anticipated that I would feel, which I’m sure didn’t help my overall well being. Before I knew anything about the clinic, I had hoped most of my treatment would’ve been in NY. Though there are many reasons I didn’t get pregnant, I can’t help but wonder if this factor (traveling) played even a little part. In other words, if they don’t do treatment in their NY office, they should be more transparent about it.

I think some of the biggest strengths of Rma CT are their out reach programs. In the past I have taken advantage of ladies night in peer support as well as fertile yoga. These have been a great outlet for me as well as allowing me to find others who are in the same circumstances and allowing me to de-stress.

I had never been to a fertility clinic before so I was surprised to find that I would have an assigned nurse, patient coordinator, and a financial advisor. Having direct contact with people who could answer my questions and help me was truly a blessing. I didn’t need to call 800 numbers and be transferred around to whomever could get to the phone. RMA makes you feel like a person and not just another patient. They have beautiful welcoming waiting rooms. The examining rooms and bathrooms have motivational quotes on the wall to empower and lift your spirit.

RMA has only brought us comfort, guidance, support & hope throughout the worst time in our life. The "extras" they offer, like fertile yoga, social workers, support groups, nutritional counseling, acupuncture & even an online forum for patients to connect.. has made me feel like my infertility matters. This has been a lonely ride in terms of family & friend support, so having RMA be there for us has meant the world. I hope for a good outcome of course, but no matter what, RMA has more than fulfilled my expectations.

I have no negative to say, it was a comfortable environment. The waiting room is big in case you want your space. They have plenty of reading material and coffee, tea for your enjoyment. Your privacy is very important for them. The decor makes you feel like you are at a fancy hotel. They offer many resources from yoga, acupuncture, group meeting. There is calendar with all the events going on for their patients. Also the place is really clean.

I think the clinic as a whole put a great effort into giving top-notch medical care, but they also recognized this was emotionally difficult experience for their patients. They tried to show support in numerous ways, and I always felt that I was respected. All members of the team showed compassion and empathy.

Very helpful. Everyone is so nice here. Great clinic. Have many different offices across the state which is helpful. Love all the doctors on the team. The hospital facility is nice and had great care during my egg retrieval’s

Easy to get to as I travel from NY to CT. The staff is friendly and Michelle, the reception, makes every effort to remember all patients names, which impresses me. The waiting room is clean and comfortable as are the patient rooms. All staff are very accommodating with a team of nurses, financial advisors, care navigators and someone that can assist you with insurance questions.

I don't believe that the clinic has any weaknesses as crazy as that sounds. They are definitely an amazing group of people that love what they do and want to make sure that everyone is able to take a bundle of joy home. They are very generous and caring to every patient

Appts were scheduled great! Never had to wait ever when I went in for monitoring. They are open super early so I would drive an hour before work to get there with was wonderful! I never had to wait for the doctor in the room everything was so quick

I think that their strength is that they have such kind people working there that seem focused on the mental well-being of their patients. I have never felt more supported or listened to in a medical environment.

This clinic has all their ducks in a row. They make the process extremely efficient and easy for the patient. There is no delay which is key when TTC. They meet as a team to discuss patient plans which I think leads to their success- the small details are not overlooked.