When we first met Dr. Hurwitz, we thought he was the greatest in terms of personality, demeanor, etc. After that initial appointment, however, we had a few experiences where we weren't sure if he was the same doctor with whom we had spoken. He was curt, seemed annoyed, and when my husband couldn't make an appointment, Dr. Hurwitz wouldn't "tie up a phone line" and call him. And while he is my doctor, I have never seen him for any procedure and have only happened to get him on a monitoring appointment twice.
I go for monitoring at their [RMA] Trumbull office which only has two ultrasound rooms. I've found that if I'm not one of the first ones there at 7am, I could be waiting for an hour if not longer to get into a room...The clinic wants to portray themselves as a warm and friendly place, but it really is just a well polished factory. I've had nurses who couldn't place IVs or left me with tremendous bruises...I've had more bad experiences than good with the staff.
How was your experience with Joshua Hurwitz at RMA of Connecticut?
Dr Hurwitz made a great first impression. He also called us personally before and after the first IVF cycle to say he thought things looked great. It was nice to get that personal touch but we didn't hear from him much during our second round. i actually feel more connected to one of the other doctors who I see for about 95% of my monitoring appointments and who did my retrieval and transfer for this last cycle.
What's one piece of advice would you give a prospective patient of Joshua Hurwitz at RMA of Connecticut?
Don't take it personally if you never hear from or see him after your initial consult.
During treatment, were you treated like a number or a human with Joshua Hurwitz at RMA of Connecticut?
When we first met Dr. Hurwitz, we thought he was the greatest in terms of personality, demeanor, etc. After that initial appointment, however, we had a few experiences where we weren't sure if he was the same doctor with whom we had spoken. He was curt, seemed annoyed, and when my husband couldn't make an appointment, Dr. Hurwitz wouldn't "tie up a phone line" and call him. And while he is my doctor, I have never seen him for any procedure and have only happened to get him on a monitoring appointment twice.
Maybe we caught him on some "off days".
Describe the protocols Joshua Hurwitz used in your cycles at RMA of Connecticut and their degree of success.
For our first round of IVF, the protocol was similar if not identical to the one we had done at another clinic. When that cycle only resulted in one good embryo, Dr Hurwitz completely changed the protocol in hopes of yielding more. The new protocol seemed much longer but it did give us 9 embryos (4 of which were normal).
Describe your experience with your nurse at RMA of Connecticut. (Assigned nurse: Linda)
Linda is fantastic. I was even able to go to her when my financial coordinator dropped the ball and she made sure it got taken care of.
Describe your experience with RMA of Connecticut.
At the end of the day, they really need to evaluate their staff. The clinic wants to portray themselves as a warm and friendly place, but it really is just a well polished factory. I've had nurses who couldn't place IVs or left me with tremendous bruises. When I said something to another nurse about my bad experiences her response was "you must have been here on a weekend" (she was right).
On the day of my first retrieval (a Sunday), I was called back and told to undress from the waist down and the doctor would be in with my specimen. She brought me back for an IUI instead of a retrieval. That same day, a nurse was about to get my IV ready, stopped because she forgot gloves, then couldn't place it (I don't have tricky veins). While that was going on, another woman in the bay next to me fell out of the bed and onto the floor - the whole morning was a total nightmare.
When I went for the transfer, I checked in and was given financial papers to sign. After 30 minutes in the waiting room, I got a call from the nurses asking where I was since I was supposed to be there 20 minutes ago. The receptionist never actually checked me in.
My second retrieval and transfer were much better, but I've had more bad experiences than good with the staff.
Describe your experience with your monitoring appointments at RMA of Connecticut.
I go for monitoring at their Trumbull office which only has two ultrasound rooms. I've found that if I'm not one of the first ones there at 7am, I could be waiting for an hour if not longer to get into a room.
Describe the costs associated with your care under Joshua Hurwitz at RMA of Connecticut.
Thankfully our insurance fully covered all of our treatments except the PGD testing which was just under $4,000.
We are responsible for meeting our deductible and coinsurance
Describe Joshua Hurwitz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Connecticut.
We only did an eSET because we only had one embryo at the time.
What specific things went wrong at RMA of Connecticut?
- Lost paperwork
- Provided conflicting information
Describe the specific things that went wrong at RMA of Connecticut.
At the end of the day, they really need to evaluate their staff. The clinic wants to portray themselves as a warm and friendly place, but it really is just a well polished factory. I've had nurses who couldn't place IVs or left me with tremendous bruises. When I said something to another nurse about my bad experiences her response was "you must have been here on a weekend" (she was right).
On the day of my first retrieval (a Sunday), I was called back and told to undress from the waist down and the doctor would be in with my specimen. She brought me back for an IUI instead of a retrieval. That same day, a nurse was about to get my IV ready, stopped because she forgot gloves, then couldn't place it (I don't have tricky veins). While that was going on, another woman in the bay next to me fell out of the bed and onto the floor - the whole morning was a total nightmare.
When I went for the transfer, I checked in and was given financial papers to sign. After 30 minutes in the waiting room, I got a call from the nurses asking where I was since I was supposed to be there 20 minutes ago. The receptionist never actually checked me in.
My second retrieval and transfer were much better, but I've had more bad experiences than good with the staff.
6
Clinic
RMA of Connecticut
Norwalk