Joshua Klein

Extend Fertility

Rated 9.1
Strongly recommend: 80%Neutral: 14%Don't recommend: 5%9.1
80% strongly recommend
54 reviews
Humanity
9.5
9.5
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.6
9.6
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
5.7
5.7
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8.4
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Harvard
Residency
Harvard
Fellowship
Columbia

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Joshua Klein works at

Extend Fertility
Rated 9.2
Strongly recommend: 75%Neutral: 17%Don't recommend: 8%9.2

Explore Clinic
Extend
200 West 57th Street
New York, NY 10019

54 patient reviews

2019, Successful
NPS
10
NPS
9
Age 29
1 IUI
3 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Ashkenazi Jewish
Income $100K - $199K
2nd of 2 Docs
1 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Joshua Klein] always made sure to be on call for my procedures He always helped me stay positive and hopeful he showed true compassion and interest in my care/needs even after success. He is always available by email and phone if needed...first IVF protocol was "micro- flare" which resulted in "funky" egg behavior. The next cycle was antagonist with high dosage of Gonal- F and 3rd and most successful cycle was antagonist with lower dosage of Gonal- F which resulted in better egg quality.
The office [of Extend Fertility] is a nice and warm environment...Feels very welcoming...Nurses are always smiling and compassionate...They could work on communication skills...like calling back and getting questions answered more efficiently...very fairly priced (compared to other clinics)...Dr. Klein was not a fan of transferring multiple embryos but would have agreed if I begged enough...first IVF protocol was "micro- flare" which resulted in "funky" egg behavior. The next cycle was antagonist with high dosage of Gonal- F and 3rd and most successful cycle was antagonist with lower dosage of Gonal- F which resulted in better egg quality.
How was your experience with Joshua Klein at Extend Fertility?
Dr. Klein always made sure to be on call for my procedures He always helped me stay positive and hopeful he showed true compassion and interest in my care/needs even after success. He is always available by email and phone if needed.
What's one piece of advice would you give a prospective patient of Joshua Klein at Extend Fertility?
dont be afraid to ask questions
During treatment, were you treated like a number or a human with Joshua Klein at Extend Fertility?
Dr Klein is always available by email He always takes the time to respond in detail and made sure to be on call for all my procedures
Describe the protocols Joshua Klein used in your cycles at Extend Fertility and their degree of success.
first IVF protocol was "micro- flare" which resulted in "funky" egg behavior. The next cycle was antagonist with high dosage of Gonal- F and 3rd and most successful cycle was antagonist with lower dosage of Gonal- F which resulted in better egg quality.
Describe your experience with Extend Fertility.
The office is a nice and warm environment Feels very welcoming Nurses are always smiling and compassionate They could work on communication skills...like calling back and getting questions answered more efficiently
Describe the costs associated with your care under Joshua Klein at Extend Fertility.
very fairly priced (compared to other clinics)
Describe Joshua Klein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Extend Fertility.
Dr. Klein was not a fan of transferring multiple embryos but would have agreed if I begged enough
10
Doctor
Joshua Klein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Extend Fertility
Extend
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2018 - 2019, Unknown Success
NPS
10
NPS
5
Age 36 - 37
1 Fertility Medications
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Egg Freezing With Other Docs
Strongly Recommends
Doesn't Recommend
Success w/ Doc Too early to know
Doctor [Klein] took time to answer questions. Had a very well prepared presentation that answered most questions (which I liked a lot).... He seemed very knowledgeable. He answered questions I had. I did have to wait a long time because he was presenting to another patient. He had a long presentation. The wait was inconvenient but I was overall pleased with the consultation. I would have preferred that he re-check a suspiciously low blood test number but as a practitioner I felt comfortable in his care
The clinic administrative staff [Extend] seemed not well coordinated... They seemed rush - especially after the treatment had been paid for. I felt like an inconvenience to them... For me the greatest strength was affordability and location. They are in midtown and easy to get to. The doctor also seemed very competent. The support team I was not impressed with however. I’ve had 3 different “coordinators” since visiting them.
How was your experience with Joshua Klein at Extend Fertility?
I liked him. He seemed very knowledgeable. He answered questions I had. I did have to wait a long time because he was presenting to another patient. He had a long presentation. The wait was inconvenient but I was overall pleased with the consultation. I would have preferred that he re-check a suspiciously low blood test number but as a practitioner I felt comfortable in his care
What's one piece of advice would you give a prospective patient of Joshua Klein at Extend Fertility?
Be ready to wait
During treatment, were you treated like a number or a human with Joshua Klein at Extend Fertility?
Doctor took time to answer questions. Had a very well prepared presentation that answered most questions (which I liked a lot). Was thorough
Describe the protocols Joshua Klein used in your cycles at Extend Fertility and their degree of success.
I don’t remember
Describe your experience with the nursing staff at Extend Fertility.
They seemed rush - especially after the treatment had been paid for. I felt like an inconvenience to them
Describe your experience with Extend Fertility.
For me the greatest strength was affordability and location. They are in midtown and easy to get to. The doctor also seemed very competent. The support team I was not impressed with however. I’ve had 3 different “coordinators” since visiting them. Also had one phone reception call that where the clinic person was rude- this did not occur until after treatment was paid in full however. That was quite disappointing
Describe the costs associated with your care under Joshua Klein at Extend Fertility.
Don’t remember
Describe Joshua Klein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Extend Fertility.
I didn’t have this procedure
What specific things went wrong at Extend Fertility?
  • Lost appointments
  • Failed to call with results
  • Provided conflicting information
Describe the specific things that went wrong at Extend Fertility.
The clinic administrative staff seemed not well coordinated
10
Doctor
Joshua Klein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
3 of 5
5
Clinic
Extend Fertility
Extend
NPS
Operations
3 of 5
Scheduling
2 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
1 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, 23 Eggs Frozen
NPS
10
NPS
10
Age 38
1 Egg Freezing
Ashkenazi Jewish
Income $0 - $49K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Klein was very thorough through out the whole process...he explained everything to me in detail...was very patient with me and is very knowledgeable...made going through this process much easier then I expected...Your in good hands...The process entailed many blood tests and ultrasounds to insure the optimum outcome and my well being... I was monitored very closely dr Klein and his staff were always available for me through email or a phone call
I had total trust in them [Extend Fertility] and they made me feel like I was the only patient even though they had a full waiting room! They are professional and really kind and I looked forward to going to my appointments there!...staff are amazing! While being very professional they were caring and reassuring through the whole process! What they accomplish is truly miraculous!
How was your experience with Joshua Klein at Extend Fertility?
Dr Klein was very thorough through out the whole process he explained everything to me in detail was very patient with me and is very knowledgeable and made going through this process much easier then I expected
What's one piece of advice would you give a prospective patient of Joshua Klein at Extend Fertility?
Your in good hands
During treatment, were you treated like a number or a human with Joshua Klein at Extend Fertility?
Dr. Klein and his staff are amazing! While being very professional they were caring and reassuring through the whole process! What they accomplish is truly miraculous!
Describe the protocols Joshua Klein used in your cycles at Extend Fertility and their degree of success.
The process entailed many blood tests and ultrasounds to insure the optimum outcome and my well being I injected myself with hormones and I was monitored very closely dr Klein and his staff were always available for me through email or a phone call
Describe your experience with your nurse at Extend Fertility. (Assigned nurse: Jordana Feinklestein)
Jordana was my adviser and is amazing! She showed me a lot of compassion was always there for me! Any time I email her, which was often she got back to me right away!
Describe your experience with Extend Fertility.
I had total trust in them and they made me feel like I was the only patient even though they had a full waiting room! They are professional and really kind and I looked forward to going to my appointments there!
10
Doctor
Joshua Klein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Extend Fertility
Extend
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2015, Successful
NPS
10
NPS
10
Age 39 - 41
3 IUI
1 IVF
Tubal Blockage
Unexplained
Ashkenazi Jewish
Income $200K - $499K
Lawyer
1st of 2 Docs
4 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Klein is just an amazing, compassionate, caring human and he always made us feel like we were humans, not a number or even a patient. He always spent a lot of time with us and listened and answered our questions carefully. He was by far the best doctor I've had in any setting in my life...He was a perfect doctor. He spent a lot of time with us from the hours long first meeting to the monitoring visits when he would discuss results, what to expect, and answer all of our questions. He was thoughtful about treatment options and recommendations.
[RMA of New York] Strengths: It's a smoothly run, large operation with lots of experience and data. Weaknesses: The size can make it feel like a factory...[Nursing staff] They were all great -- very accessible, clear and helpful...[monitoring appointments] Cattle call -- wait wasn't too bad at Brooklyn....Dr. Klein is just an amazing, compassionate, caring human and he always made us feel like we were humans, not a number or even a patient.
How was your experience with Joshua Klein at RMA of New York?
He was a perfect doctor. He spent a lot of time with us from the hours long first meeting to the monitoring visits when he would discuss results, what to expect, and answer all of our questions. He was thoughtful about treatment options and recommendations.
What's one piece of advice would you give a prospective patient of Joshua Klein at RMA of New York?
He's the best doctor you'll ever have (now at Extend Fertility).
During treatment, were you treated like a number or a human with Joshua Klein at RMA of New York?
Dr. Klein is just an amazing, compassionate, caring human and he always made us feel like we were humans, not a number or even a patient. He always spent a lot of time with us and listened and answered our questions carefully. He was by far the best doctor I've had in any setting in my life.
Describe the protocols Joshua Klein used in your cycles at RMA of New York and their degree of success.
The major change was from a regular gonal f+menopur cycle to estrogen priming + gonal f + menopur
Describe your experience with your nurse at RMA of New York.
They were all great -- very accessible, clear and helpful.
Describe your experience with RMA of New York.
Strengths: It's a smoothly run, large operation with lots of experience and data. Weaknesses: The size can make it feel like a factory.
Describe your experience with your monitoring appointments at RMA of New York.
Cattle call -- wait wasn't too bad at Brooklyn.
Describe the costs associated with your care under Joshua Klein at RMA of New York.
Covered by insurance
Describe Joshua Klein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
Once we did PGD he strongly counseled against transferring more than one embryo.
10
Doctor
Joshua Klein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
Brooklyn
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2018, 19 Eggs Frozen
NPS
10
NPS
10
Age 35
2 Egg Freezing
Diminished Ovarian Reserve
European
Income $100K - $199K
Consultant
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Klein is honest but in a gentle way. He does an excellent job of setting realistic expectations without trying to romanticize an arduous journey. He is also more accessible than most doctors I surveyed which provides an additional layer of comfort... My initial exam results were a bit unexpected and shocking but his team reassured me every step of the way, and given the initial diagnosis I couldn't be happier with my results.
Egg retrieval [at Extend Fertility is] about $5k and medications averaged between $3k-$7k. Storage is $475 per year...The clinic is relatively new and aesthetically pleasing. It feels more like a spa rather than a doctors waiting room. However, they have become really popular in NYC so waiting times may be a bit longer on busy days...Dr. Klein is honest but in a gentle way. He does an excellent job of setting realistic expectations without trying to romanticize an arduous journey. He is also more accessible than most doctors I surveyed which provides an additional layer of comfort.
How was your experience with Joshua Klein at Extend Fertility?
Dr. Klein is honest but in a gentle way. He does an excellent job of setting realistic expectations without trying to romanticize an arduous journey. He is also more accessible than most doctors I surveyed which provides an additional layer of comfort.
What's one piece of advice would you give a prospective patient of Joshua Klein at Extend Fertility?
Be patient.
During treatment, were you treated like a number or a human with Joshua Klein at Extend Fertility?
Dr. Klein and his staff were incredible through my journey. My initial exam results were a bit unexpected and shocking but his team reassured me every step of the way, and given the initial diagnosis I couldn't be happier with my results.
Describe your experience with Extend Fertility.
The clinic is relatively new and aesthetically pleasing. It feels more like a spa rather than a doctors waiting room. However, they have become really popular in NYC so waiting times may be a bit longer on busy days.
Describe the costs associated with your care under Joshua Klein at Extend Fertility.
Egg retrieval about $5k and medications averaged between $3k-$7k. Storage is $475 per year.
What specific things went wrong at Extend Fertility?
  • Failed to call in prescriptions to pharmacy
10
Doctor
Joshua Klein
NPS
Humanity
5 of 5
Communication
5 of 5
Compassion
5 of 5
Adaptability
5 of 5
10
Clinic
Extend Fertility
Extend
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2015, Successful
NPS
10
NPS
9
Age 36 - 37
6 IUI
1 IVF
European
Income $100K - $199K
1st of 2 Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
[Dr. Klein] Very smart, non judgemental and did a great job of achieving the results I wanted from my IVF treatment. Great bedside manner Very communicative Adjusted treatmebt accordingly and discussed all options clearly....Genuinely nice guy and really seemed to take control of my treatment to get my desired results...3 x no medication IUIs - unsuccessful 3x medicated back to back IUIs 1x IVF eset- resulted in 6 x 5 day embryos. Transferred 1 for fresh cycle.
Modern offices, always rannon time. They [RMA] had very good hours for monitoring which fit in well with work. They weren’t able to do procedurea in this office ao they were always done at the main offices in Manhattan....[Nursing Staff] Always very warm and chatty and were great at passing on information...[Dr. Klein] Very smart, non judgemental and did a great job of achieving the results I wanted from my IVF treatment. Great bedside manner Very communicative Adjusted treatmebt accordingly and discussed all options clearly.
How was your experience with Joshua Klein at RMA of New York?
Very smart, non judgemental and did a great job of achieving the results I wanted from my IVF treatment. Great bedside manner Very communicative Adjusted treatmebt accordingly and discussed all options clearly.
During treatment, were you treated like a number or a human with Joshua Klein at RMA of New York?
Genuinely nice guy and really seemed to take control of my treatment to get my desired results
Describe the protocols Joshua Klein used in your cycles at RMA of New York and their degree of success.
3 x no medication IUIs - unsuccessful 3x medicated back to back IUIs 1x IVF eset- resulted in 6 x 5 day embryos. Transferred 1 for fresh cycle. Reaulted in chemical pregnancy Frozen transfer resulted in twin pregnancy (carried out by different doctor because Joshua Klein left the practice)
Describe your experience with the nursing staff at RMA of New York.
Always very warm and chatty and were great at passing on information
Describe your experience with RMA of New York.
Modern offices, always rannon time. They had very good hours for monitoring which fit in well with work. They weren’t able to do procedurea in this office ao they were always done at the main offices in Manhattan.
Describe Joshua Klein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
Yes. I am a SMC and because my embryos were of good quality the first transfer was an eSET.
10
Doctor
Joshua Klein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
RMA of New York
Brooklyn
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015, Successful
NPS
9
NPS
9
Age 38
2 IUI
Unexplained
South Asian
Income $200K - $499K
Sales Representative
2nd of 2 Docs
3 IUI With Other Docs
Surrogacy With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Klein was kind, patient and took the time to clearly explain things so I didn't feel like just another one of the thousands of women in New York in her late 30s trying to conceive...Dr Klein was extremely aware of avoiding this and unpleasantly surprised but not shocked - to be clear, this was certainly not his or my desired outcome as he measures success by singleton pregnancies. Whether this is an indication of his ability is subjective - I was not pleased but ultimately delivered 2 healthy babies. Just something to be aware of with any fertility measures.
The whole fertility process feels fairly mechanical especially if your condition is unexplained infertility. But unlike my previous fertility doctor...who was clearly going through the motions and very rushed, Dr. Klein [of RMA New York] was kind, patient and took the time to clearly explain things so I didn't feel like just another one of the thousands of women in New York in her late 30s trying to conceive.
How was your experience with Joshua Klein at RMA of New York?
The whole fertility process feels fairly mechanical especially if your condition is unexplained infertility. But unlike my previous fertility doctor at Cornell Weill, who was clearly going through the motions and very rushed, Dr. Klein was kind, patient and took the time to clearly explain things so I didn't feel like just another one of the thousands of women in New York in her late 30s trying to conceive. After just one round of gonal f injections, careful monitoring and IUI I became pregnant with twins. Dr Klein was extremely aware of avoiding this and unpleasantly surprised but not shocked - to be clear, this was certainly not his or my desired outcome as he measures success by singleton pregnancies. Whether this is an indication of his ability is subjective - I was not pleased but ultimately delivered 2 healthy babies. Just something to be aware of with any fertility measures.
9
Doctor
Joshua Klein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
RMA of New York
Brooklyn
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2014, Successful
NPS
10
NPS
10
Age 21
1 Fertility Medications
PCOS
Ashkenazi Jewish
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Klein] was patient and took time to explain everything to me. I was able to email him and he responded both professionally and in a warm manner. He was fabulous!...compassionate and understanding. He knew the sensitivity of the whole situation and didn't try to give me other options that would delay the process for no reason. He was always reachable and I cannot thank him enough!
The welcoming staff [at RMA of New York] weren't has warm as the doctor but that did not worry me. They were very nice, professional, quick and communicated well. I was able to call the front desk with questions and they would respond as soon as they could...You'll feel so comfortable there, don't worry about a thing!...Dr. Klein was kind, patient, compassionate and understanding. He knew the sensitivity of the whole situation and didn't try to give me other options that would delay the process for no reason. He was always reachable and I cannot thank him enough!
How was your experience with Joshua Klein at RMA of New York?
Dr. Klein was kind, patient, compassionate and understanding. He knew the sensitivity of the whole situation and didn't try to give me other options that would delay the process for no reason. He was always reachable and I cannot thank him enough!
What's one piece of advice would you give a prospective patient of Joshua Klein at RMA of New York?
You'll feel so comfortable there, don't worry about a thing!
During treatment, were you treated like a number or a human with Joshua Klein at RMA of New York?
He was patient and took time to explain everything to me. I was able to email him and he responded both professionally and in a warm manner. He was fabulous!
Describe your experience with RMA of New York.
The welcoming staff weren't has warm as the doctor but that did not worry me. They were very nice, professional, quick and communicated well. I was able to call the front desk with questions and they would respond as soon as they could.
10
Doctor
Joshua Klein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
Brooklyn
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014, Successful
NPS
10
NPS
N/A
Age 34
1 Embryo Freezing
Male Factor
European
Income $500K
Consultant
2nd of 2 Docs
3 IUI With Other Docs
IVF With Other Docs
Egg Freezing With Other Docs
Strongly Recommends
Successful
Kind and patient, answered all questions.
[Nurses are] kind and friendly.
How was your experience with Joshua Klein at RMA of New York?
Amazing doctor with a great bedside manner. Kind and patient, answered all questions.
What's one piece of advice would you give a prospective patient of Joshua Klein at RMA of New York?
Go see him, he's great.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Amalie)
Kind and friendly.
10
Doctor
Joshua Klein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Adaptability
5 of 5
Operations
5 of 5
Scheduling
4 of 5
Nursing Staff
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 35
Income $500K+
1st of 3 Docs
4 IUI With Other Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Klein] gave me very honest feedback and set my expectations. Other doctors wanted to run so many tests (many were invasive) to try to diagnose the problem or put me on meds (like Lupron, which I refused) to try to correct something that hadn't even been diagnosed. Dr. Klein listened to my story and focused in on the one problem that had been identified a year earlier - scarring - that we thought had been solved (two visits to Dr. Isaacson in Boston, who I still highly recommend).
Everyone [at Extend Fertility] was great . They knew my name and my case and knew what I had been through and really shared in my joy when I finally had success...Strengths are the intelligence and compassion of the doctors, the kindness and attention to detail of the staff, in-house procedures (vs. having to go to a hospital), ability to email and check results on the site.
How was your experience with Joshua Klein at Extend Fertility?
I loved working with Josh Klein. He gave me very honest feedback and set my expectations. Other doctors wanted to run so many tests (many were invasive) to try to diagnose the problem or put me on meds (like Lupron, which I refused) to try to correct something that hadn't even been diagnosed. Dr. Klein listened to my story and focused in on the one problem that had been identified a year earlier - scarring - that we thought had been solved (two visits to Dr. Isaacson in Boston, who I still highly recommend). Before launching into other tests, he wanted to check in on that to see if it had come back. We did a hysteroscopy and he removed some scarring. My next transfer (#5!) was successful. Even with a 5.9 lining. He didn't just apply the rule book on what next but really thought about the situation and it paid off. I'm so grateful that I went to him. Also- the only reason I didn't see Josh Klein on every visit was because of restrictions related to COVID-19
What's one piece of advice would you give a prospective patient of Joshua Klein at Extend Fertility?
Trust him! and the other doctors are great too. Dr. G did my transfer (because of COVID restrictions) and he was great!!
During treatment, were you treated like a number or a human with Joshua Klein at Extend Fertility?
I briefly went to RMA NY (didn't count in my # of docs) and spent about year at Cornell. I can't stress enough about how much better the smaller clinics are. You see your doctor check-ups, you can reach out and easily reach the doctor or a nurse who knows your case, and when you walk in, you're not surrounded by a dozen other girls, waiting like cattle. The person at the front desk knows your name, and dealing with Rx's and billing is SO much easier!! Lastly but most importantly, I received customized care. At Cornell, I just went through the standard process and when it didn't work, I was told to look into surrogacy. I cannot stress enough how much better the experience is at Extend than those other larger clinics.
Describe the protocols Joshua Klein used in your cycles at Extend Fertility and their degree of success.
Hysteroscopy to diagnose and remove scarring. Letrozole and Estrogen to bulk up my lining. PIO, oral & vaginal progesterone before and after FET
Describe your experience with your nurse at Extend Fertility. (Assigned nurse: Ana, she was the ultrasound technician, but loved her. all the nurses were great!)
Everyone was great . They knew my name and my case and knew what I had been through and really shared in my joy when I finally had success.
Describe your experience with Extend Fertility.
Strengths are the intelligence and compassion of the doctors, the kindness and attention to detail of the staff, in-house procedures (vs. having to go to a hospital), ability to email and check results on the site.
Describe the costs associated with your care under Joshua Klein at Extend Fertility.
I was fortunate enough to have the vast majority covered by insurance (united & cigna)
Describe Joshua Klein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Extend Fertility.
never discussed multiple
10
Doctor
Joshua Klein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Extend Fertility
Extend
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, 8 Eggs Frozen
NPS
0
NPS
8
Age 37
2 Egg Freezing
East Asian
Income $100K - $199K
Only Doc Seen
Doesn't Recommend
Neutral
Unsuccessful
Dr Klein is very nice...But the methods they use are so aggressive and ineffective. They are very rigid with statics, and treat every patient like how a textbook would instruct. They try to pump as much medication into you as possible, hoping to get the best results. But it turned out to be very counterproductive and I am afraid its harmful to my body in the long run. And the results are so poor. I only got 50% of mature eggs the first time, and the second time half of the eggs magically disappeared ( I think they ovulated earlier because the doctor was late!)
I wish someone had shared their experiences with Extend, so I could have skipped my 2 cycles with them, and saved my ovaries Dont take me wrong, Dr Klein is very nice. The clinic is pretty well organized. (Dr G is a different story. Very rude and impatient ) But the methods they use are so aggressive and ineffective. They are very rigid with statics, and treat every patient like how a textbook would instruct. They try to pump as much medication into you as possible, hoping to get the best results. But it turned out to be very counterproductive and I am afraid its harmful to my body in the long run. And the results are so poor.
How was your experience with Joshua Klein at Extend Fertility?
I wish someone had shared their experiences with Extend, so I could have skipped my 2 cycles with them, and saved my ovaries Dont take me wrong, Dr Klein is very nice. The clinic is pretty well organized. (Dr G is a different story. Very rude and impatient ) But the methods they use are so aggressive and ineffective. They are very rigid with statics, and treat every patient like how a textbook would instruct. They try to pump as much medication into you as possible, hoping to get the best results. But it turned out to be very counterproductive and I am afraid its harmful to my body in the long run. And the results are so poor. I only got 50% of mature eggs the first time, and the second time half of the eggs magically disappeared ( I think they ovulated earlier because the doctor was late!) They use manupor unnecessarily. They ask you to inject full dose of ganerilx every shot. They don't time well the ovulation Window. They just rigidly go by the 36 hours rule. (I strongly suspect in the second cycle, the missed the ovulation window, and lost half counts of my eggs. Because the count of eggs was only half of what the unltrasound indicated. But the doctor was not willing to tell me why. They tried to hide the reasons. I even got yelled by doctor G for asking about the reason ) I only found out how these things are wrong after I went to New Hope for my third cycle this month. I was pretty skeptical about them at the beginning, and even wanted to go back to the extend. The extend sells them well for all the charts and statistic based result predication But at New Hope, they customize the medication for you. I didn't have to use manupor. They minimize both the ganerilx and trigger shots. I felt less influenced by the drug during the whole cycle. And the result was better. New hope is not the best. For example, they could have given me the wrong trigger shot medication if I didn't triple check with the nurse. just for a full disclosure But if I could have done it again, I wouldn't have gone to the extend at all. I feel really regretted, not for the money, but worried about how all the cycles might have impacted my health. But it's my fault that I didn't do a thorough research first. So I just want to share the experience here. I hope it will help someone who is going through the same situation-- egg freezing
What's one piece of advice would you give a prospective patient of Joshua Klein at Extend Fertility?
Don’t go to that clinic
Describe your experience with Extend Fertility.
I wish someone had shared their experiences with Extend, so I could have skipped my 2 cycles with them, and saved my ovaries Dont take me wrong, Dr Klein is very nice. The clinic is pretty well organized. (Dr G is a different story. Very rude and impatient ) But the methods they use are so aggressive and ineffective. They are very rigid with statics, and treat every patient like how a textbook would instruct. They try to pump as much medication into you as possible, hoping to get the best results. But it turned out to be very counterproductive and I am afraid its harmful to my body in the long run. And the results are so poor. I only got 50% of mature eggs the first time, and the second time half of the eggs magically disappeared ( I think they ovulated earlier because the doctor was late!) They use manupor unnecessarily. They ask you to inject full dose of ganerilx every shot. They don't time well the ovulation Window. They just rigidly go by the 36 hours rule. (I strongly suspect in the second cycle, the missed the ovulation window, and lost half counts of my eggs. Because the count of eggs was only half of what the unltrasound indicated. But the doctor was not willing to tell me why. They tried to hide the reasons. I even got yelled by doctor G for asking about the reason ) I only found out how these things are wrong after I went to New Hope for my third cycle this month. I was pretty skeptical about them at the beginning, and even wanted to go back to the extend. The extend sells them well for all the charts and statistic based result predication But at New Hope, they customize the medication for you. I didn't have to use manupor. They minimize both the ganerilx and trigger shots. I felt less influenced by the drug during the whole cycle. And the result was better. New hope is not the best. For example, they could have given me the wrong trigger shot medication if I didn't triple check with the nurse. just for a full disclosure But if I could have done it again, I wouldn't have gone to the extend at all. I feel really regretted, not for the money, but worried about how all the cycles might have impacted my health. But it's my fault that I didn't do a thorough research first. So I just want to share the experience here. I hope it will help someone who is going through the same situation-- egg freezing
0
Doctor
Joshua Klein
NPS
Humanity
1 of 5
Communication
1 of 5
Frequency Seen
1 of 5
Trustworthiness
2 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
2 of 5
8
Clinic
Extend Fertility
Extend
NPS
Operations
1 of 5
Scheduling
4 of 5
Nursing Staff
5 of 5
Educational Resources
1 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, 27 Eggs Frozen
NPS
10
NPS
10
Age 31 - 32
3 Egg Freezing
European
Latinx
Income $50K - $99K
Consultant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. Joshua Klein] sees so many patients that he didn’t remember me when I went in for ultrasounds or for the egg retrieval procedure. However, he did have very good bedside manner and explained everything clearly and in detail...expect to be seen by other doctors and nurses, but to know they will still be in good hands...it felt rushed moving from one patient on to the next to get through everyone
Strengths [of Extend Fertility]: organized and timely Weaknesses: not enough seating for the large volume of patients (and their partners) You will feel like the clinic is a well-oiled machine working efficiently to get though a ton of patients quickly so that you can get to work ok time every morning...expect to be seen by other doctors and nurses, but to know they will still be in good hands
How was your experience with Joshua Klein at Extend Fertility?
The doctor sees so many patients that he didn’t remember me when I went in for ultrasounds or for the egg retrieval procedure. However, he did have very good bedside manner and explained everything clearly and in detail.
What's one piece of advice would you give a prospective patient of Joshua Klein at Extend Fertility?
To expect to be seen by other doctors and nurses, but to know they will still be in good hands.
During treatment, were you treated like a number or a human with Joshua Klein at Extend Fertility?
There were a ton of patients waiting to be seen at the same time I was (every morning) and it felt rushed moving from one patient on to the next to get through everyone.
Describe the protocols Joshua Klein used in your cycles at Extend Fertility and their degree of success.
Follastim 375 units, Menopur 225 IU (between 2- 3 vials), Ganirelix Acetate 250 mcg, Pregnyl 10,000 units
Describe your experience with your nurse at Extend Fertility. (Assigned nurse: Cara Stefanacci)
They were all always very warm and gentle and it was comforting to have them care for me.
Describe your experience with Extend Fertility.
Strengths: organized and timely Weaknesses: not enough seating for the large volume of patients (and their partners) You will feel like the clinic is a well-oiled machine working efficiently to get though a ton of patients quickly so that you can get to work ok time every morning.
Describe the costs associated with your care under Joshua Klein at Extend Fertility.
$6000 and the medications were separate and variable each cycle (between $3500 and 4,500)
Describe Joshua Klein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Extend Fertility.
N/A
What specific things went wrong at Extend Fertility?
  • Failed to call with results
Describe the specific things that went wrong at Extend Fertility.
I was waiting for instructions on the medications and dosage for that evening and was supposed to get them during a specific window of time and did not. I had to call in a couple of times to request them myself.
10
Doctor
Joshua Klein
NPS
Humanity
2 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Extend Fertility
Extend
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, 16 Eggs Frozen
NPS
10
NPS
10
Age 30
1 Egg Freezing
Ashkenazi Jewish
Income $0 - $49K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. Joshua Klein] was kind and helpful. He was honest with all the possible outcomes and made sure I understood what was happening. When I had concerns he made sure to explain options in-depth to make sure I felt comfortable to make a decision...took the time to explain everything to me and answer all my questions. He also took the time to make sure I understood. Whenever I had concerns, he made sure to put me at ease.
Extend Fertility knows exactly what they are doing! The logistics class, where they teach you how to inject yourself, was so helpful! I don't know what I would have done without that. They also call you every day during your cycle to make sure you know what you're supposed to do that evening and when to come back in. Every person I came in contact with was kind and helpful...Some days were less crowded, but the later you go in, the more crowded it will be. There were some days where they had to put people in conference rooms, but they made sure everyone had a seat and they're always offering water!
How was your experience with Joshua Klein at Extend Fertility?
Dr Klein was kind and helpful. He was honest with all the possible outcomes and made sure I understood what was happening. When I had concerns he made sure to explain options in-depth to make sure I felt comfortable to make a decision.
During treatment, were you treated like a number or a human with Joshua Klein at Extend Fertility?
Dr Klein took the time to explain everything to me and answer all my questions. He also took the time to make sure I understood. Whenever I had concerns, he made sure to put me at ease.
Describe your experience with the nursing staff at Extend Fertility.
Every nurse I came in contact with was kind and knowledgable. They all asked how I was doing and kept my spirits up when things were getting a bit rough.
Describe your experience with Extend Fertility.
Extend Fertility knows exactly what they are doing! The logistics class, where they teach you how to inject yourself, was so helpful! I don't know what I would have done without that. They also call you every day during your cycle to make sure you know what you're supposed to do that evening and when to come back in. Every person I came in contact with was kind and helpful.
Describe your experience with your monitoring appointments at Extend Fertility.
It depended on the day and time I showed up. Some days were less crowded, but the later you go in, the more crowded it will be. There were some days where they had to put people in conference rooms, but they made sure everyone had a seat and they're always offering water!
Describe the costs associated with your care under Joshua Klein at Extend Fertility.
I got lucky and they were doing a special discount for the month that I was going to begin so I got $1,000 off for all of the stuff associated with retrieval, except for medication and storage.
10
Doctor
Joshua Klein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Extend Fertility
Extend
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021, Unsuccessful
NPS
7
NPS
8
Age 42
2 IUI
Diminished Ovarian Reserve
Latinx
Income $50K - $99K
Professor
Only Doc Seen
Neutral
Neutral
Unsuccessful
He [Dr. Joshua Klein] explained what the procedure was about, and answered my questions...good bedside manners Cons: was late for appointment, like 1 h late, and didn't offered other alternatives. I think I should have tried ivf, but i didn't understand the benefit...He is very knowledgeable, but you have to ask many questions
[Extend Fertility] Strengths: very clean and welcoming ambiance. They have nice candies :) Weaknesses: far from my apartment and from public transportation. They were not open on Saturday. Waiting time was some times long...There were 2 nurses that were excellent, and were so skilled...It just happened one time. The nurse didn't explain about the medication.
How was your experience with Joshua Klein at Extend Fertility?
Pros: explain procedures, answered questions , good bedside manners Cons: was late for appointment, like 1 h late, and didn't offered other alternatives. I think I should have tried ivf, but i didn't understand the benefit
What's one piece of advice would you give a prospective patient of Joshua Klein at Extend Fertility?
He is very knowledgeable, but you have to ask many questions
During treatment, were you treated like a number or a human with Joshua Klein at Extend Fertility?
He explained what the procedure was about, and answered my questions
Describe the protocols Joshua Klein used in your cycles at Extend Fertility and their degree of success.
I don't remember the name.of the injection- but it was a doses of 150 units.
Describe your experience with the nursing staff at Extend Fertility.
They were very nice. There were 2 nurses that were excellent, and were so skilled
Describe your experience with Extend Fertility.
Strengths: very clean and welcoming ambiance. They have nice candies :) Weaknesses: far from my apartment and from public transportation. They were not open on Saturday. Waiting time was some times long
Describe the costs associated with your care under Joshua Klein at Extend Fertility.
1000
What specific things went wrong at Extend Fertility?
  • Failed to convey critical information
Describe the specific things that went wrong at Extend Fertility.
It just happened one time. The nurse didn't explain about the medication. She told.me.she will call me.back, but she didn't. When I finally I was able to get in touch it was too late to get the medication
7
Doctor
Joshua Klein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
2 of 5
8
Clinic
Extend Fertility
Extend
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
2014 - 2020, Successful
NPS
10
NPS
10
Age 27 - 33
2 IVF
Unexplained
Ashkenazi Jewish
Income $0 - $49K
Accountant
4th of 4 Docs
Strongly Recommends
Strongly Recommends
Successful
Joshua Klein is an amazing Dr. I've used 4 Dr before i got to him. we couldn't imagine how we have ever used any other Dr. before. The patience, the clarity he always provided. He was always always there for us. there was no such a thing as not receiving a response on an email or phone call before the end of the day...- the Bedside manners of him and his whole staff are amazing...
Nurses [at Extend Fertility] are all on amazing level - each and every office visit or scan i felt as if i was their only patient -...This clinic is one i would recommend everyone to use - ive used multiple clinics before this one and i can not compare it at all to any other one. People going thru infertility have more than enough on their plate. at least they have the warmth and professionalism they deserve...the Bedside manners of him [Dr. Klein] and his whole staff are amazing
How was your experience with Joshua Klein at Extend Fertility?
Joshua Klein is an amazing Dr. I've used 4 Dr before i got to him. we couldn't imagine how we have ever used any other Dr. before. The patience, the clarity he always provided. He was always always there for us. there was no such a thing as not receiving a response on an email or phone call before the end of the day.
During treatment, were you treated like a number or a human with Joshua Klein at Extend Fertility?
This Dr has an exceptional nature - the Bedside manners of him and his whole staff are amazing
Describe your experience with the nursing staff at Extend Fertility.
Nurses there are all on amazing level - each and every office visit or scan i felt as if i was their only patient -
Describe your experience with Extend Fertility.
This clinic is one i would recommend everyone to use - ive used multiple clinics before this one and i can not compare it at all to any other one. People going thru infertility have more than enough on their plate. at least they have the warmth and professionalism they deserve
10
Doctor
Joshua Klein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
Extend Fertility
Extend
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, 17 Eggs Frozen
NPS
7
NPS
7
Age 35
1 Egg Freezing
Ashkenazi Jewish
Income $0 - $49K
Teacher
Only Doc Seen
Neutral
Neutral
Unsuccessful
Dr Klein was reassuring and there for me as a patient. He encouraged me to email him with any questions. During the consultation Dr Klein explained the science, statistics, and procedures. He was also sensitive to my religious needs and worked around them...The doctor was always available and responded to all questions...
The [Extend Fertility] clinicians cared about how I would react to the meds and they opened early and didn't effect my work day. The office staff always offered a choice of water -cold or room temperature A weakness would be that street parking is not easy there and garage parking is expensive...There were a few nurses who all seemed nice. I didn't have much interaction with them.
How was your experience with Joshua Klein at Extend Fertility?
Dr Klein was reassuring and there for me as a patient. He encouraged me to email him with any questions. During the consultation Dr Klein explained the science, statistics, and procedures. He was also sensitive to my religious needs and worked around them.
What's one piece of advice would you give a prospective patient of Joshua Klein at Extend Fertility?
Ask questions and get clarity
During treatment, were you treated like a number or a human with Joshua Klein at Extend Fertility?
The doctor was always available and responded to all questions.
Describe the protocols Joshua Klein used in your cycles at Extend Fertility and their degree of success.
I don't remember the protocol only that I started with follistim and menopur.
Describe your experience with the nursing staff at Extend Fertility.
There were a few nurses who all seemed nice. I didn't have much interaction with them.
Describe your experience with Extend Fertility.
The clinic was nice. The clinicians cared about how I would react to the meds and they opened early and didn't effect my work day. The office staff always offered a choice of water -cold or room temperature A weakness would be that street parking is not easy there and garage parking is expensive..
Describe the costs associated with your care under Joshua Klein at Extend Fertility.
I think it cost about $6500 for office visits and anesthesia.
7
Doctor
Joshua Klein
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
2 of 5
Adaptability
3 of 5
7
Clinic
Extend Fertility
Extend
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, 2 Eggs Frozen
NPS
8
NPS
5
Age 35
1 Egg Freezing
Diminished Ovarian Reserve
European
Lawyer
Only Doc Seen
Neutral
Doesn't Recommend
Success w/ Doc Not sure
[Dr. Klein's] demeanor is compassionate... Very nice, good listener, explains thoroughly. Only bad experience that doctor “forgot” a gauze inside me. It was not him though but the doctor performing the procedure which was his colleague at the clinic...Insist that he does the procedure himself... It [Extend] is much more affordable than other clinics. It is friendly and doesn’t feel like a hospital which was nice. Waiting times can be very long on some days
It [Extend] is much more affordable than other clinics. It is friendly and doesn’t feel like a hospital which was nice. Waiting times can be very long on some days... [Dr. Klein is] Very nice, good listener, explains thoroughly. Only bad experience that doctor “forgot” a gauze inside me. It was not him though but the doctor performing the procedure which was his colleague at the clinic
How was your experience with Joshua Klein at Extend Fertility?
Very nice, good listener, explains thoroughly. Only bad experience that doctor “forgot” a gauze inside me. It was not him though but the doctor performing the procedure which was his colleague at the clinic
What's one piece of advice would you give a prospective patient of Joshua Klein at Extend Fertility?
Insist that he does the procedure himself
During treatment, were you treated like a number or a human with Joshua Klein at Extend Fertility?
His demeanor is compassionate
Describe your experience with the nursing staff at Extend Fertility.
They were really bad as drawing blood
Describe your experience with Extend Fertility.
The clinic was extend fertility, which is not in the list of clinics given here. It is much more affordable than other clinics. It is friendly and doesn’t feel like a hospital which was nice. Waiting times can be very long on some days
8
Doctor
Joshua Klein
NPS
Humanity
5 of 5
Communication
5 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
2 of 5
5
Clinic
Extend Fertility
Extend
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Consult
NPS
10
NPS
10
1 Egg Freezing
Ashkenazi Jewish
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Klein makes his patience feel like he has all the time in the world for them and answers all of their questions/concerns in a professional and genuine manner...His professionalism and expertise puts him above all and allowed me to be at ease throughout my procedures...Ask as many questions as possible, stay informed and understand the process
[Extended Fertility is a] Great environment, always peaceful and pleasant experience. Easy to reach, all questions answered in a timely manner. Organized and helpful, happy to help attitude. The only weakness - It would be nice to have a larger waiting room with more space...Great team, always smiling and happy to answer an questions...
How was your experience with Joshua Klein at Extend Fertility?
Dr Joshua Klein provided a seamless experience for me. His professionalism and expertise puts him above all and allowed me to be at ease throughout my procedures. I highly recommend Dr Klein and Extend Fertility.
What's one piece of advice would you give a prospective patient of Joshua Klein at Extend Fertility?
Ask as many questions as possible, stay informed and understand the process
During treatment, were you treated like a number or a human with Joshua Klein at Extend Fertility?
Dr Klein makes his patience feel like he has all the time in the world for them and answers all of their questions/concerns in a professional and genuine manner.
Describe the protocols Joshua Klein used in your cycles at Extend Fertility and their degree of success.
Clear description for all medication, dosage amounts and how to take each.
Describe your experience with the nursing staff at Extend Fertility.
Great team, always smiling and happy to answer an questions
Describe your experience with Extend Fertility.
Great environment, always peaceful and pleasant experience. Easy to reach, all questions answered in a timely manner. Organized and helpful, happy to help attitude. The only weakness - It would be nice to have a larger waiting room with more space.
Describe the costs associated with your care under Joshua Klein at Extend Fertility.
Appx $10,000
10
Doctor
Joshua Klein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Extend Fertility
Extend
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

Successful
NPS
10
NPS
10
Male Factor
Ashkenazi Jewish
Income $0 - $49K
5th of 5 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Klein is very warm, compassionate, patient, and articulate. He explained every option and solution in great detail. He was very attentive to our questions and worries. Absolutely loved to be in his care!...Dr. Klein is accessible, articulate and caring. He's also very patient with the patient...is not your regular doctor, he's also your friend.
The atmosphere is very friendly [at Extend Fertility]. Everyone is dedicated to the fullest extent possible. Great environment. Best Doctors. Especially Dr. Joshua Klein who is amazing. Absolutely loved the place. you're in good hands...Dr. Klein is very warm, compassionate, patient, and articulate. He explained every option and solution in great detail. He was very attentive to our questions and worries. Absolutely loved to be in his care!
How was your experience with Joshua Klein at Extend Fertility?
Dr. Klein is very warm, compassionate, patient, and articulate. He explained every option and solution in great detail. He was very attentive to our questions and worries. Absolutely loved to be in his care!
What's one piece of advice would you give a prospective patient of Joshua Klein at Extend Fertility?
Dr. Klein is not your regular doctor, he's also your friend.
During treatment, were you treated like a number or a human with Joshua Klein at Extend Fertility?
Dr. Klein is accessible, articulate and caring. He's also very patient with the patient.
Describe your experience with Extend Fertility.
The atmosphere is very friendly. Everyone is dedicated to the fullest extent possible. Great environment. Best Doctors. Especially Dr. Joshua Klein who is amazing. Absolutely loved the place. you're in good hands.
10
Doctor
Joshua Klein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
Extend Fertility
Extend
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, 16 Eggs Frozen
NPS
10
NPS
10
Age 37
1 Egg Freezing
Ashkenazi Jewish
Income $0 - $49K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Klein. explained the process and statistics during my consultation appointment and gave me all the time to ask questions and he answered any and all that I had. He was factual and present and the information was very clear. I felt confident choosing Dr Klein as my doctor...I wished that the video instructions for the medications was available as a print-out so that I would have had the visual to glance at all at once and not need to skim through videos to find answers to your questions...
Extend Fertility is an excellent clinic. Their staff was always happy and welcoming when I was in the office for appointments.. They are beyond wonderful. I did however wish I had known beforehand what to expect at my first monitoring appointment...The nursing staff was so pleasant to interact with. They were focused and attentive to me as a client and always had answers to all my questions...I wished that the video instructions for the medications was available as a print-out so that I would have had the visual to glance at all at once and not need to skim through videos to find answers to your questions...
How was your experience with Joshua Klein at Extend Fertility?
Dr. Klein. explained the process and statistics during my consultation appointment and gave me all the time to ask questions and he answered any and all that I had. He was factual and present and the information was very clear. I felt confident choosing Dr Klein as my doctor.
What's one piece of advice would you give a prospective patient of Joshua Klein at Extend Fertility?
I wished that the video instructions for the medications was available as a print-out so that I would have had the visual to glance at all at once and not need to skim through videos to find answers to your questions.
During treatment, were you treated like a number or a human with Joshua Klein at Extend Fertility?
Every person I encountered (aside from one, post-procedure) throughout the entire process- from initial consultation, through all the paperwork and finally during the actual prep and retrieval, was more than pleasant to deal with. Everyone seemed so happy to be there for me as a patient and was so ready to help with every and anything.. I shared so many laughs with so many staff members along the way. Everyone was pretty busy, I'm sure, but all gave me all the time and patience in the world.
Describe your experience with the nursing staff at Extend Fertility.
The nursing staff was so pleasant to interact with. They were focused and attentive to me as a client and always had answers to all my questions
Describe your experience with Extend Fertility.
Extend Fertility is an excellent clinic. Their staff was always happy and welcoming when I was in the office for appointments.. They are beyond wonderful. I did however wish I had known beforehand what to expect at my first monitoring appointment.
Describe your experience with your monitoring appointments at Extend Fertility.
Monitoring appointments were great. The nurse would show me my growing follicles on the screen and we'd chat and have laughs. The monitoring appointment were fine.
10
Doctor
Joshua Klein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Extend Fertility
Extend
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, 24 Eggs Frozen
NPS
10
NPS
9
Age 36
1 Egg Freezing
Ashkenazi Jewish
Income $50K - $99K
Entrepreneur
2nd of 2 Docs
1 Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Klein's level of expertise and professionalism was head and shoulders above any Dr. I've worked with in any women's medical practice. He was kind, patient, and very knowledgeable. I think his combination of expertise and humanity help him customize the best course of treatment for me. The results I had with him were better than predicted and most importantly for me I felt well taken care of throughout the process...answers questions directly and clearly...
The clinic staff, phlebotomists, and sonographers [at Extend Fertility] all exhibited a high level of quality of care and professionalism. . The staff communicated information and answered questions. There were some miscommunications when they switched my advisors at Extend, however, they were very kind about trying to clarify when they missed information and I reached out about it...
How was your experience with Joshua Klein at Extend Fertility?
Dr. Klein's level of expertise and professionalism was head and shoulders above any Dr. I've worked with in any women's medical practice. He was kind, patient, and very knowledgeable. I think his combination of expertise and humanity help him customize the best course of treatment for me. The results I had with him were better than predicted and most importantly for me I felt well taken care of throughout the process.
During treatment, were you treated like a number or a human with Joshua Klein at Extend Fertility?
My favorite thing about Extend is the way that Dr. Klein and the staff communicated information and answered questions. They made me feel empowered to be a part of the process and not like a number in a factory line. Dr. Klein answers questions directly and clearly. At the previous place, I went to I was told a lot "not to worry" whereas Dr. Klein didn't tell me how to feel instead he told me the actual information I needed and had the patience to answer all my questions. He (and the clinic) were also extremely accommodating of personal requests to customize my experience and make me comfortable.
Describe your experience with the nursing staff at Extend Fertility.
The clinic staff, phlebotomists, and sonographers all exhibited a high level of quality of care and professionalism. . The staff communicated information and answered questions. There were some miscommunications when they switched my advisors at Extend, however, they were very kind about trying to clarify when they missed information and I reached out about it.
Describe your experience with Extend Fertility.
An egg retrieval is a physical, emotional, and financial burden. There are multiple people handling your care and I think that in order to ensure a smooth process you really need to do your research and know how to advocate for yourself.
10
Doctor
Joshua Klein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Compassion
5 of 5
9
Clinic
Extend Fertility
Extend
NPS
Operations
5 of 5
Scheduling
4 of 5
Nursing Staff
4 of 5
Educational Resources
5 of 5
2022, 16 Eggs Frozen
NPS
9
NPS
10
Age 39
1 Egg Freezing
European
Income $100K - $199K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
my interactions with Dr Klein were very limited but really positive...he was warm and professional and instilled confidence in me...returned my call quickly and calmly reassured me...I had opted work with the NP Valerie directly rather than one of the doctors and she was great. She set realistic expectations and was open to all my questions and concerns....
the whole experience with the clinic [Extend Fertility] was professional, efficient and friendly. I never had to wait long at appointments and anytime I called or emailed with a question I always received a quick response...The entire nursing staff was great, everyone was friendly and professional...I had opted work with the NP Valerie directly rather than one of the doctors and she was great. She set realistic expectations and was open to all my questions and concerns...
How was your experience with Joshua Klein at Extend Fertility?
This is kind of a tricky question to answer in the confines of how these reviews are set up. After my consultation I was given the option of the doctors and their availability and opted to go with the NP Valerie as she had the earliest availability and I didn't feel like I was dealing with anything complicated enough that would require the mental assurance of needing to work directly with a doctor. So my interactions with Dr Klein were very limited but really positive. On my first night of medication I accidentally doubled the dose and called in a panic. This was after hours and he was on-call and returned my call quickly and calmly reassured me this wasn't a big deal. My other interaction with him was him doing my retrieval and he was warm and professional and instilled confidence in me.
Describe the protocols Joshua Klein used in your cycles at Extend Fertility and their degree of success.
Natalie prescribed me Menpur and Follistem, and then Ganirelex. I'm older and combined with my AMH levels I was on a pretty high dose of medication and ended up having to increase the dosages from the original estimations.
Describe your experience with your nurse at Extend Fertility. (Assigned nurse: Valerie Shafren)
I had opted work with the NP Valerie directly rather than one of the doctors and she was great. She set realistic expectations and was open to all my questions and concerns. The entire nursing staff was great, everyone was friendly and professional. I have deep thin veins in my arms so doing blood draws is not an easy or fun task and having to do it nearly every day during the monitoring time period was extremely unpleasant but the nurses always did the best they could to make taxing and painful experience as quick as possible.
Describe your experience with Extend Fertility.
I thought the whole experience with the clinic was professional, efficient and friendly. I never had to wait long at appointments and anytime I called or emailed with a question I always received a quick response. The only time I had to wait was for my actual procedure which started an hour and half late but they were apologetic and communicative about the wait the whole time.
Describe your experience with your monitoring appointments at Extend Fertility.
I tended to opt for the later end of the monitoring time window and never had any issues getting appointments or waiting. And they were always accommodating if I was running a bit behind as long as I was there in the window.
Describe the costs associated with your care under Joshua Klein at Extend Fertility.
The cost was $6400 for the cycle which was after a 10% discount I received from my associated benefit company. The medications ended up being around $6000 which was a lot more than the original estimation but I was on high doses that ended up having to be increased event higher.
9
Doctor
Joshua Klein
NPS
Humanity
5 of 5
Communication
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
Extend Fertility
Extend
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021, 44 Eggs Frozen
NPS
10
NPS
10
Age 36
2 Egg Freezing
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Klein was one of the most caring doctors I've ever met. He was very attentive and extremely thorough in answering my questions. He gave me his honest opinions when I asked tough questions...I never felt rushed and 2 different times when I questioned his methods, he gave me sound reasoning as to why he went the course he did. I truly respected his approach and his willingness to hear my concerns. His professionalism in tandem with his care was excellent...
Initial appointments [at Extend Fertility] can be hard to come by but once you're a patient, they take very good care of your scheduling concerns. Depending on the day you go, you may have a bit of wait because they are very busy in the mornings but it's really not too bad..Between my 2 cycles I worked with 3-4 of the nurses and many of the techs. They were absolutely incredible and took really great care and concern! They made a very vulnerable experience way better...
How was your experience with Joshua Klein at Extend Fertility?
I felt very safe as Dr. Klein's patient. I was very inquisitive and he took the time and patience to go through each of my questions. I never felt rushed and 2 different times when I questioned his methods, he gave me sound reasoning as to why he went the course he did. I truly respected his approach and his willingness to hear my concerns. His professionalism in tandem with his care was excellent. I would highly recommend him and in fact have done so many times over thus far.
What's one piece of advice would you give a prospective patient of Joshua Klein at Extend Fertility?
Ask questions, advocate for yourself and speak to someone who has gone through the process already in order to ask the right questions.
During treatment, were you treated like a number or a human with Joshua Klein at Extend Fertility?
Dr. Klein was one of the most caring doctors I've ever met. He was very attentive and extremely thorough in answering my questions. He gave me his honest opinions when I asked tough questions.
Describe the protocols Joshua Klein used in your cycles at Extend Fertility and their degree of success.
My protocol was 2 vials of Menopur and 300 GonalF/Follistim for days 1-4 or 5. On the 4th or 5th day, I was pushed to 3 vials of Menopur and took Ganirelix/Cetrotide as well until my trigger. My first cycle I had 1 less day of meds and got 23 eggs of which 18 were viable. My second cycle went 1 day longer and I got 26 eggs of which 26 were thankfully viable.
Describe your experience with the nursing staff at Extend Fertility.
Between my 2 cycles I worked with 3-4 of the nurses and many of the techs. They were absolutely incredible and took really great care and concern! They made a very vulnerable experience way better.
Describe your experience with Extend Fertility.
They are on top of their game. Initial appointments can be hard to come by but once you're a patient, they take very good care of your scheduling concerns. Depending on the day you go, you may have a bit of wait because they are very busy in the mornings but it's really not too bad. Ask questions. Be involved and question why they do what they do so that you feel as if you're involved with the process.
Describe the costs associated with your care under Joshua Klein at Extend Fertility.
Retrievals are around ~$6000 range and meds cost between another $3000-$4000 depending on what you need.
What specific things went wrong at Extend Fertility?
  • Provided conflicting information
Describe the specific things that went wrong at Extend Fertility.
At 1 appointment a different person checked me and gave a completely different picture as to what I should expect from cycle and it got me nervous. I spoke with my doctor later and he confirmed what he had originally told me and said to ignore the other doctor's comment and that he wasn't sure why he said that. Small hiccup that got cleared VERY quickly.
10
Doctor
Joshua Klein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Extend Fertility
Extend
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

Consult
NPS
10
NPS
8
Diminished Ovarian Reserve
European
Income $50K - $99K
Writer
2nd of 2 Docs
7 IUI With Other Docs
IVF With Other Docs
Donor Sperm
Strongly Recommends
Neutral
Success w/ Doc Too early to know
It is very early to review Dr. Klein, but I will say that in our initial consult, although he was 30 minutes late to our zoom appointment, he took plenty of time to answer all my questions, and I felt strongly that he and I were on the same page. He was very thorough with me, and while he was direct and straightforward about my situation, not avoiding the facts (IVF is going to be difficult b/c of my DOR and my age), he was also reassuring and optimistic, which I appreciated. He seemed smart and dedicated and he was kind.
So far, I've been very happy with this clinic [Extend Fertility], except that my consult with Dr. Klein was 30 minutes late. But they have been great in reaching out regarding financial/insurance info, and with booking appointments...the finance team was great and let me know what to expect regarding upcoming costs and my insurance coverage.
How was your experience with Joshua Klein at Extend Fertility?
So far I have only had an initial zoom consult with Dr. Klein but he was excellent. Explained everything so that I could understand, gave good analogies, and took all questions in stride. He also got back to my email within 24 hours (which has not been my experience with my previous doctor). He was easy to connect with, very smart, very calm.
What's one piece of advice would you give a prospective patient of Joshua Klein at Extend Fertility?
too early for me to say
During treatment, were you treated like a number or a human with Joshua Klein at Extend Fertility?
It is very early to review Dr. Klein, but I will say that in our initial consult, although he was 30 minutes late to our zoom appointment, he took plenty of time to answer all my questions, and I felt strongly that he and I were on the same page. He was very thorough with me, and while he was direct and straightforward about my situation, not avoiding the facts (IVF is going to be difficult b/c of my DOR and my age), he was also reassuring and optimistic, which I appreciated. He seemed smart and dedicated and he was kind.
Describe the protocols Joshua Klein used in your cycles at Extend Fertility and their degree of success.
Since I have tried IVF twice now, at RMA, with an aggressive "microflare" protocol, he said he might try a different protocol, a slower, less aggressive approach, priming with an estrogen patch, then using a mix of Clomid and the other injectables. I think only one amp of menopur. He also said that he would recommend that I didn't do a fresh transfer (as I did previously), but that he would freeze the embryo, then transfer the next cycle.
Describe your experience with the nursing staff at Extend Fertility.
Too early for me to review
Describe your experience with Extend Fertility.
So far, I've been very happy with this clinic, except that my consult with Dr. Klein was 30 minutes late. But they have been great in reaching out regarding financial/insurance info, and with booking appointments.
Describe the costs associated with your care under Joshua Klein at Extend Fertility.
So far, the finance team was great and let me know what to expect regarding upcoming costs and my insurance coverage.
Describe Joshua Klein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Extend Fertility.
This is not really an issue for me since I produce so few eggs each cycle, it's unlikely I'll get more than one viable embryo. I will add more if it's an issue when I try IVF next.
10
Doctor
Joshua Klein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
8
Clinic
Extend Fertility
Extend
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, 22 Eggs Frozen
NPS
10
NPS
10
Age 33
1 Egg Freezing
European
Income $500K
Investor
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Joshua Klein] spent a lot of time with me in the consultation (over 45 minutes) going through lots of details about the process and answering all my questions. Dr. Klein also made himself available via email for any follow-up questions and he answered right away...he went through the process in detail with me and answered all my questions. This gave me comfort...as my decision to go through the egg freezing process. Dr. Klein is also very kind.
Strengths are good location [of Extend Fertility] on 57th and 7th in Manhattan, clean and bright office, friendly staff, and they generally get you in and out of appointments quickly. The weakness is that the waiting area is fairly small, so at times they had to use an extra conference room for waiting seating. On one or two of my visits for blood work and an ultrasound, I waited for longer than I would have liked to be seen.
How was your experience with Joshua Klein at Extend Fertility?
Dr. Klein was very responsive to email communications, he went through the process in detail with me and answered all my questions. This gave me comfort in choosing Extend Fertility as well as my decision to go through the egg freezing process. Dr. Klein is also very kind.
What's one piece of advice would you give a prospective patient of Joshua Klein at Extend Fertility?
Ask him as many questions as you need!
During treatment, were you treated like a number or a human with Joshua Klein at Extend Fertility?
He spent a lot of time with me in the consultation (over 45 minutes) going through lots of details about the process and answering all my questions. Dr. Klein also made himself available via email for any follow-up questions and he answered right away.
Describe your experience with Extend Fertility.
Strengths are good location on 57th and 7th in Manhattan, clean and bright office, friendly staff, and they generally get you in and out of appointments quickly. The weakness is that the waiting area is fairly small, so at times they had to use an extra conference room for waiting seating. On one or two of my visits for blood work and an ultrasound, I waited for longer than I would have liked to be seen.
Describe the costs associated with your care under Joshua Klein at Extend Fertility.
The cost of the office portion was $5,500 for the egg freezing cycle and the medications were extra.
10
Doctor
Joshua Klein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Extend Fertility
Extend
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5