Rated 8.3
Strongly recommend: 84%Don't recommend: 16%8.3
84% strongly recommend
9 reviews
Humanity
8.9
8.9
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.3
9.3
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
8.4
8.4
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

LGBTQ Care
10
10
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Responsiveness
8.8
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Brown
Residency
Cornell
Fellowship
IVIRMA-NJ

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Julia Kim works in 1 office at

Spring Fertility
Rated 9.1
Strongly recommend: 82%Neutral: 10%Don't recommend: 8%9.1

Explore Clinic
San Francisco
1 Daniel Burnham Court
San Francisco, CA 94109

9 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2022, Unsuccessful
NPS
0
NPS
2
Age 33
1 IVF
Diminished Ovarian Reserve
Recurrent Pregnancy Loss
European
Ashkenazi Jewish
Income $200K - $499K
Sales Representative
1st of 2 Docs
1 Fertility Medications With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I have less issue with Julia Kim and more issue with Spring Fertility itself...I was over stimulated in the cycle (25 days long), no in depth hormone workup was ever done to identify why I was suffering infertility...At the end of the cycle, my eggs stopped growing...resulting in no embryos. I don't blame Spring for not getting Embryos, but I am unsatisfied with the protocol they chose for my condition, which may have resulted in a different outcome...
Spring did not customize a treatment plan for me and looking back, feels like they used a one-size-fits-all treatment plan for woman my age...At the end of the experience, Spring did send me another patients genetic screening by accident, which caused lots of confusion...I absolutely loved the nursing staff and care coordinators at Spring...I didnt even realize I felt like I was treated "like a number" until meeting with my next dr...
How was your experience with Julia Kim at Spring Fertility?
I have less issue with Julia Kim and more issue with Spring Fertility itself. It has grown way too big too quickly and they do not give you custom health care treatment. The nurses were amazing and I loved working with them. My new dr, who happens to be the president of the board of woman's fertility health in the US, based out of UCSF, advised me that the treatment plan was not the right plan for someone with my condition. I was over stimulated in the cycle (25 days long), no in depth hormone workup was ever done to identify why I was suffering infertility (Spring didnt care about getting to the cause of the problem). At the end of the cycle, my eggs stopped growing, which should have probably called to cancel the cycle, but we retrieved resulting in no embryos. I don't blame Spring for not getting Embryos, but I am unsatisfied with the protocol they chose for my condition, which may have resulted in a different outcome. Spring stimulated me as if I was a 25 year old with 30 follicles. I'm 32, with 5 follicles. The protocol should have been different.
What's one piece of advice would you give a prospective patient of Julia Kim at Spring Fertility?
Get multiple opinions before choosing to work with Spring.
During treatment, were you treated like a number or a human with Julia Kim at Spring Fertility?
To me,. bedside manner is the least important thing to me. I didnt even realize I felt like I was treated "like a number" until meeting with my next dr at UCSF. Spring did not customize a treatment plan for me and looking back, feels like they used a one-size-fits-all treatment plan for woman my age. The advice of my new doctor was they the protocol was designed for someone with a completely different situation and someone with diminished ovarian reserve shouldnt have been on the treatment plan Spring had me on.
Describe the protocols Julia Kim used in your cycles at Spring Fertility and their degree of success.
My treatment started with birth control and stim suppressants. Followed by 5 days of clomid. (My body didnt respond to clomid because the birth control affected my body to much.) Then they started me on Gonal F (low dose) slowly increasing my dose daily as my body was still not responding to stimulation after the birth control. Finally as I got closer to 10mm diameter, After 9 days of Gonal, they added Menopure, followed by trigger on day 25 after my follicles reached and plateaued at 18mm for 2 days.
Describe your experience with your nurse at Spring Fertility.
I absolutely loved the nursing staff and care coordinators at Spring. The communication and service was tenfold better than the coordination at UCSF.
Describe your experience with Spring Fertility.
Strengths: Availability, Nursing Staff, Coordination Staff Weakness: Customized Treatment Plans. It felt like Spring did not care about solving your infertility problem they just cared about getting you into an IVF cycle.
Describe the costs associated with your care under Julia Kim at Spring Fertility.
Retrieval was ~$15k Meds were $5k
What specific things went wrong at Spring Fertility?
  • Failed to send your chart to another clinic
  • Failed to consider drug intolerance
Describe the specific things that went wrong at Spring Fertility.
At the end of the experience, Spring did send me another patients genetic screening by accident, which caused lots of confusion at UCSF. Luckily UCSF caught the error without the need for additional screening.
0
Doctor
Julia Kim
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
2 of 5
2
Clinic
Spring Fertility
San Francisco
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 35 - 36
2 IVF
Diminished Ovarian Reserve
Tubal Blockage
Latinx
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. Kim is] extremely well-trained, smart, communicative, and warm...Dr. Kim is efficient (she has many patients), and if you don't have questions, she will be out the door before you know it. On the contrary, if you have questions, she will slow down and answer your questions thoroughly. She is extremely patient, so don't be afraid to ask her to repeat things if you don't understand, or feel confused....
my nurse Bridget [at Spring Fertility] was extremely responsive (via email and phone), and answered all my questions and concerns, and was with me every single step of the way. Truly the patient coordinators and nurses are probably what makes Spring really special and unique – it's VERY high-touch. They run the clinic like CLOCK-WORK which means you will be seen ON TIME...they over-communicate and tell you what to expect every step of the way...
How was your experience with Julia Kim at Spring Fertility?
Dr. Kim, who has come from top medical schools on the East Coast was EXCELLENT, extremely well-trained, smart, communicative, and warm. The thing to know about Spring – they are the most scientifically rigorous which means they will err on the side of being conservative, and really increase all possible chances for you to have a successful IVF cycle. They do not employ practices unless they have been extremely well reviewed and replicated (for example, I wanted to do a blood test to see if I had endometriosis, and Dr. Kim said this specific diagnostic test was simply not reliable enough, even though other Dr.'s I had seen at other clinics suggested doing the test). I trusted her opinion and could see that the standards at Spring were much more elevated than other places (which is reflected in their success outcomes, as documented by the CDC). More importantly, after our first egg retrieval, Dr. Kim felt the results were OK (long story short, the embryos developed a little slowly), but not as great as they could be , and offered two tangible, scientifically reliable ways to tweak the protocol on the second round (surely enough, they worked and we ended up with higher quality embryos including an AA which we subsequently transferred and is now the baby in my womb!). Dr. Kim also consults with Dr. Tran (one of the founding docs, who multiple acupuncturists have told me is the best RE in the Bay Area, and has 20-30+ years of experience) about her cases. I loved this collaborative spirit at Spring, as having the eyes and expertise of multiple doctors on your case is a great added benefit. In a nutshell, I can't recommend Dr. Kim enough!
What's one piece of advice would you give a prospective patient of Julia Kim at Spring Fertility?
Come prepared with questions ahead of time. Dr. Kim is efficient (she has many patients), and if you don't have questions, she will be out the door before you know it. On the contrary, if you have questions, she will slow down and answer your questions thoroughly. She is extremely patient, so don't be afraid to ask her to repeat things if you don't understand, or feel confused.
During treatment, were you treated like a number or a human with Julia Kim at Spring Fertility?
Dr. Julia Kim was warm, friendly, communicative, and took the time to explain things thoroughly and answer all our questions. She was patient and kind.
Describe the protocols Julia Kim used in your cycles at Spring Fertility and their degree of success.
My husband and I (both 35) tried to get pregnant for over a year, and it wasn't happening. Spring Fertility diagnosed us with tubal factor. After two egg retrievals, and one transfer, we now have six embryos including one that that has made us PREGNANT (yay!). As mentioned earlier, we started off with a basic baseline protocol (mid-follicular), which yielded good results. We yielded three BB euploids, but they had each developed slowly over 7 days instead of 5-6, which isn't ideal and we wanted to feel a little more cushion just in case, so we signed up for a second round. Dr. Kim tweaked the second round: (1) We did a mid-luteal protocol instead and (2) We dipped the eggs in calcium after retrieval, and as a result, we yielded three higher-quality euploids (AA, AB, BB) that developed in a more timely manner (5-6 days). Ultimately, we transferred the AA and I'm now pregnant! I'm also relieved to know I have five embroyos frozen for second baby in the future. Dr. Kim felt the results were OK , but not as great as they could be , and offered two tangible, scientifically reliable ways to tweak the protocol on the second round (surely enough, they worked and we ended up with higher quality embryos including an AA which we subsequently transferred and is now the baby in my womb!)
Describe your experience with your nurse at Spring Fertility. (Assigned nurse: Bridget)
Besides the scientific rigor (which will lead to better outcomes), I've NEVER had such a smooth and seamless patient care experience in my life with engaging with the medical system. Obviously, this is a private fertility clinic, but they really have service design down, and my nurse Bridget was extremely responsive (via email and phone), and answered all my questions and concerns, and was with me every single step of the way. Truly the patient coordinators and nurses are probably what makes Spring really special and unique – it's VERY high-touch. They run the clinic like CLOCK-WORK which means you will be seen ON TIME. An extremely punctual and organized place. I think this is because they have cracked having multiple teams (patient coordination vs. finance vs. medical record vs. doctors vs. nurses) and there is less overlap between these teams as there are in other clinics (where a receptionist is also the nurse, and also the person giving you financial quotes). There were so many nice touches during my egg retrieval, a warm blanket, a massage chair, and some chocolates at the end, I felt like I was at a spa! Another really great aspect of their service design is how they over-communicate and tell you what to expect every step of the way. It's not vague, like we'll get you the results in a "few days" - No, they give you a specific breakdown, Day 1, you will know how many mature eggs, Day 2, you will see fertilization rate, etc. coupled with daily calls from nurses so you understand your progress, and you're not dying of anxiety.
Describe your experience with Spring Fertility.
Clinics strengths: organized, efficient, clean, punctual, high-touch, great service design, separate teams that work together, take in feedback, and delightful touches (warm blanket, chocolates, etc.) Clinic's weaknesses: Spring is slightly more premium than other clinics, in terms of pricing, so that may make it less accessible to others.
Describe the costs associated with your care under Julia Kim at Spring Fertility.
$50,000 for everything (two retrievals + a transfer)
10
Doctor
Julia Kim
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Spring Fertility
San Francisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, 6 Eggs Frozen
NPS
10
NPS
10
Age 30 - 31
1 Egg Freezing
Latinx
Income $50K - $99K
Doctor
Only Doc Seen
LGBTQ
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Kim was warm, addressed both me and my partner during the initial consultation, recognized my life context during the egg freezing process and asked about / worked with my scheduling constraints...easy to get in contact with throughout my treatment. When things did not go as planned, she explained the adjustments she recommended and the rationale for them. She has a great bedside manner...
Communication from the care team [at Spring Fertility] was always very clear, whether over email or over the phone. They were also very helpful when I had question...Nice clinic, spacious rooms, exam rooms all have a large screen in front of the exam table that projects the ultrasound so that you can see what the doctor sees. The clinic is well organized and well run.
How was your experience with Julia Kim at Spring Fertility?
My experience with Dr. Kim was great. She took the time to answer all my questions thoughtfully, and was easy to get in contact with throughout my treatment. When things did not go as planned, she explained the adjustments she recommended and the rationale for them. She has a great bedside manner, and addressed both me and my partner during my initial consultation, which I appreciated. When I had questions about family planning with a same sex partner, she was very knowledgeable and I felt very comfortable asking her these questions. She did all but one of my ultrasounds and came in on her weekend off to do my retrieval. Overall a great experience!
What's one piece of advice would you give a prospective patient of Julia Kim at Spring Fertility?
Your care team can help answer questions you might have, and you can always let them know you would like to speak with Dr. Kim if you have additional questions so they can book you a phone visit with her.
During treatment, were you treated like a number or a human with Julia Kim at Spring Fertility?
Dr. Kim was warm, addressed both me and my partner during the initial consultation, recognized my life context during the egg freezing process and asked about / worked with my scheduling constraints.
Describe the protocols Julia Kim used in your cycles at Spring Fertility and their degree of success.
Had a luteal phase, progesterone priming, then down regulation cycle with an agonist. Each time there was a change in approach, Dr. Kim discussed the rationale and why she recommended it, which was very helpful.
Describe your experience with your nurse at Spring Fertility. (Assigned nurse: Bridget )
Communication from the care team was always very clear, whether over email or over the phone. They were also very helpful when I had question. I once sent an email after hours with a question about medications, expecting it wouldn't be answered right away, and my patient navigator Catherine sent me a reply because she was still in the office and wanted to make sure I was informed before taking my medication that night!
Describe your experience with Spring Fertility.
Nice clinic, spacious rooms, exam rooms all have a large screen in front of the exam table that projects the ultrasound so that you can see what the doctor sees. The clinic is well organized and well run.
Describe the costs associated with your care under Julia Kim at Spring Fertility.
$8,750 for an egg freezing cycle
10
Doctor
Julia Kim
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
LGBTQ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Spring Fertility
San Francisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
LGBTQ Care
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 41
2 IVF
Male Factor
PCOS
Middle Eastern
Income $200K - $499K
Operations
1st of 2 Docs
2 IUI With Other Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Kim always treated us with kindness and respect during the entire process, from consultation through embryo transfer. Although she is extremely efficient with time management, we never felt rushed or prodded along. She knew all of the details of our cycle each time we had a visit with her...She's an incredibly smart, savvy, efficient and communicates well and to the point without any kind of lack or disregard to empathy - her bedside manner is great. Dr. Kim takes her time to explain things in a way that allows a non medically educated individual understand exactly what is going on. She was an absolute pleasure to work with and we will most certainly see her again when the time is right. In the meanwhile, we have been referring her to everyone who asks!
In comparison to the other IVF clinic I have worked with, Spring Fertility is much more efficient by leaps and bounds. From appointment times, to medical staff expertise, and state of the art lab conditions, to name a few, they are leading the pack...Our nurse coordinator, Bridget Handrahan, was amazing to work with. Communication was always timely and thorough - she was available anytime I reached out to her. She was the sweetest and most definitely played an integral role in making the experience at Spring one that we'll never forget!
How was your experience with Julia Kim at Spring Fertility?
Having had 2 IVF cycle experiences with a doctor at another fertility clinic prior to consulting with Spring Fertility, working with Dr. Kim was an absolute breath of fresh air. She's an incredibly smart, savvy, efficient and communicates well and to the point without any kind of lack or disregard to empathy - her bedside manner is great. Dr. Kim takes her time to explain things in a way that allows a non medically educated individual understand exactly what is going on. She was an absolute pleasure to work with and we will most certainly see her again when the time is right. In the meanwhile, we have been referring her to everyone who asks!
During treatment, were you treated like a number or a human with Julia Kim at Spring Fertility?
Dr. Kim always treated us with kindness and respect during the entire process, from consultation through embryo transfer. Although she is extremely efficient with time management, we never felt rushed or prodded along. She knew all of the details of our cycle each time we had a visit with her.
Describe your experience with your nurse at Spring Fertility. (Assigned nurse: Bridget Handrahan)
Our nurse coordinator, Bridget Handrahan, was amazing to work with. Communication was always timely and thorough - she was available anytime I reached out to her. She was the sweetest and most definitely played an integral role in making the experience at Spring one that we'll never forget!
Describe your experience with Spring Fertility.
In comparison to the other IVF clinic I have worked with, Spring Fertility is much more efficient by leaps and bounds. From appointment times, to medical staff expertise, and state of the art lab conditions, to name a few, they are leading the pack.
10
Doctor
Julia Kim
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Spring Fertility
San Francisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 34 - 35
2 Embryo Freezing
Poor Egg Quality
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Kim far exceeded expectations. We were fairly nervous considering our age, but Dr. Kim had a plan for us and executed it flawlessly to give us great results. The experience was far better than expected and we would recommend Spring Fertility and more importantly, Dr. Kim, to our family or closest friends...incredibly thoughtful and knowlegable doctor. She was by our side every step of the way and we never had any doubts about the process or results. She explained everything clearly and concisely and we were incredibly confident trusting her in the entire process.
Spring Fertility is a great clinic to work with. The entire team is incredibly knowledgable, helpful, compassionate and dedicated to the patient and the success of their fertility treatment. I can't say enough positive things about Dr. Kim, Bridget and the MAs and nurses we worked with...[nurse] Bridget was nothing short of incredible. Always available and knowledgable even when things went wrong (pharmacy screwed up medication order) and helped us through a difficult time.
How was your experience with Julia Kim at Spring Fertility?
Dr. Kim far exceeded expectations. We were fairly nervous considering our age, but Dr. Kim had a plan for us and executed it flawlessly to give us great results. The experience was far better than expected and we would recommend Spring Fertility and more importantly, Dr. Kim, to our family or closest friends.
What's one piece of advice would you give a prospective patient of Julia Kim at Spring Fertility?
Dr. Kim is an expert in her field, proven by her results, and I would recommend her experience and knowledge for fertility processes to anyone.
During treatment, were you treated like a number or a human with Julia Kim at Spring Fertility?
Dr. Kim is an incredibly thoughtful and knowlegable doctor. She was by our side every step of the way and we never had any doubts about the process or results. She explained everything clearly and concisely and we were incredibly confident trusting her in the entire process.
Describe the protocols Julia Kim used in your cycles at Spring Fertility and their degree of success.
We were worried about our age, but Dr. Kim had a plan specifically for us that provided marvelous results. I would recommend her expertise to anyone.
Describe your experience with your nurse at Spring Fertility. (Assigned nurse: Bridget)
Bridget was nothing short of incredible. Always available and knowledgable even when things went wrong (pharmacy screwed up medication order) and helped us through a difficult time.
Describe your experience with Spring Fertility.
Spring Fertility is a great clinic to work with. The entire team is incredibly knowledgable, helpful, compassionate and dedicated to the patient and the success of their fertility treatment. I can't say enough positive things about Dr. Kim, Bridget and the MAs and nurses we worked with.
Describe the costs associated with your care under Julia Kim at Spring Fertility.
The money spent was worth the results.
10
Doctor
Julia Kim
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Spring Fertility
San Francisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2022, Successful
NPS
10
NPS
10
Age 35
2 Embryo Freezing
Poor Egg Quality
Doctor
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Kim is a rising star in the world of fertility. I recommend her to everyone and any one as much as I can. To say she goes above and beyond is not enough to describe how hard Dr. Kim works. She is relentless. She treats every patient as though you were a family member or sister...it's definitely a roller coaster of a process. every step can be nerve wracking and anxious which is entirely normal, but rest assured you are in very good hands with Dr. Kim
All staff and team members [at Spring Fertility] cared greatly. always warm, pleasant and friendly...Strengths - incredibly organized! Staff is very professional from the admins at the desk to the medical assistants. Clean facilities. Staff are very skilled and knowledgeable. Each step is very clear and well guided...To say my nurse Bridget was organized is an understatement. I was very disorganized and truly relied on all of Bridget's amazing help and assistance every step of the way
How was your experience with Julia Kim at Spring Fertility?
Dr. Kim is a rising star in the world of fertility. I recommend her to everyone and any one as much as I can. To say she goes above and beyond is not enough to describe how hard Dr. Kim works. She is relentless. She treats every patient as though you were a family member or sister.
What's one piece of advice would you give a prospective patient of Julia Kim at Spring Fertility?
it's definitely a roller coaster of a process. every step can be nerve wracking and anxious which is entirely normal, but rest assured you are in very good hands with Dr. Kim and her incredible staff
During treatment, were you treated like a number or a human with Julia Kim at Spring Fertility?
All staff and team members cared greatly. always warm, pleasant and friendly
Describe the protocols Julia Kim used in your cycles at Spring Fertility and their degree of success.
I had poor egg quality which resulted in going through 2 cycles. I'm not entirely sure of the strategy utilized in the second cycle but boy did it work! My husband and I feel very reassured by our second result
Describe your experience with your nurse at Spring Fertility. (Assigned nurse: Bridget)
To say my nurse Bridget was organized is an understatement. I was very disorganized and truly relied on all of Bridget's amazing help and assistance every step of the way
Describe your experience with Spring Fertility.
no weakness. Strengths - incredibly organized! Staff is very professional from the admins at the desk to the medical assistants. Clean facilities. Staff are very skilled and knowledgeable. Each step is very clear and well guided.
Describe the costs associated with your care under Julia Kim at Spring Fertility.
approximately 20k each cycle
Describe Julia Kim's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Spring Fertility.
not at that step
10
Doctor
Julia Kim
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Spring Fertility
San Francisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, 14 Eggs Frozen
NPS
9
NPS
9
Age 35
1 Egg Freezing
European
Ashkenazi Jewish
Income $200K - $499K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Kim was very trustworthy and professional...Super knowledgeable and willing to answer any question. She is pretty quick moving though, and clearly has a very busy cadence to her day so definitely come prepared with your questions in mind...When I told her I didn't want antibiotics during my procedure, she explained the risks but allowed me to go that route anyways...Follistim and Menopur. They ended up using more Follistim than is normal and less Menopur...
Spring is clearly a well-oiled machine. The waiting room was busy every time I was there and they do a brisk business...Overall communication with the clinic was good. Basically every piece of information was relayed twice (via the portal and phone/voicemail). So that was convenient...I made it clear during my initial consultation that I wanted to get moving on the process ASAP so I could be done before Thanksgiving. And they totally made it happen...
How was your experience with Julia Kim at Spring Fertility?
Dr. Kim was very trustworthy and professional. She is clearly an expert in the fertility arena and I felt good with her at the helm. We got a great outcome, so happy overall! When I told her I didn't want antibiotics during my procedure, she explained the risks but allowed me to go that route anyways. Glad I did, it would have been unnecessary!
What's one piece of advice would you give a prospective patient of Julia Kim at Spring Fertility?
Come with your questions ready to go. She will answer anything but is hyper efficient and doesn't have much time.
During treatment, were you treated like a number or a human with Julia Kim at Spring Fertility?
Dr. Kim was great. Super knowledgeable and willing to answer any question. She is pretty quick moving though, and clearly has a very busy cadence to her day so definitely come prepared with your questions in mind. There won't be a lot of time to think through it in the moment.
Describe the protocols Julia Kim used in your cycles at Spring Fertility and their degree of success.
I was on Follistim and Menopur. They ended up using more Follistim than is normal and less Menopur. Not really sure why, but the outcome was good so I guess they were right in doing so! I also only had one of the two trigger shots because they were worried about OHSS. I was nervous about giving myself injections but it really is much easier than it seems! The needles are super tiny and you don't feel them go in much.
Describe your experience with Spring Fertility.
Spring is clearly a well-oiled machine. The waiting room was busy every time I was there and they do a brisk business. I viewed this as a positive, as they clearly are experts and know what they are doing. I made it clear during my initial consultation that I wanted to get moving on the process ASAP so I could be done before Thanksgiving. And they totally made it happen! Overall communication with the clinic was good. Basically every piece of information was relayed twice (via the portal and phone/voicemail). So that was convenient.
Describe the costs associated with your care under Julia Kim at Spring Fertility.
Total cost when all was said and done was $12,800. $3700 of that was medication. I have about $600 worth of medicine left over, so will just give those a friend most likely.
9
Doctor
Julia Kim
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
9
Clinic
Spring Fertility
San Francisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 39
2 IVF
PCOS
European
South Asian
Income $500K+
Business Executive
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I liked Dr. Kim from our first virtual meeting, we met with a few doctors before we chose which one we'd move forward with. She was direct, explained things to us and made sure we followed. She was based in sound science but gave us suggestions on things that might help. She was really like a partner in our process...If you are looking for someone who will be really direct on what will and won't work- she's the right Dr. for you...She walked me through the things I'd be up against with age and PCOS. She shared specific statistics for both me and my husband. She then walked us through the proposed plan for starting and then why she made changes in second round.
[My nurse at Spring Fertility] was EXCEPTIONAL. She responded with compassion, handled my hormonal mood shifts and psychotic focus on work to distract myself with care. She has checked in numerous times since we've left their care with active pregnancy. She truly cared about us as a couple...Strenths: Clean, Convenient, Easy to get to, easy to schedule and make shifts. I live in the Bay and moved from SF to East Bay during treatments and it was seamless with my care options between the locations. Weaknesses: none that I can specifically point out, I loved the concierge care. Maybe the phlebotomists could be a bit stronger- I got poked quite a few times and that doesn't seem to happen at my OB office!
How was your experience with Julia Kim at Spring Fertility?
I liked Dr. Kim from our first virtual meeting, we met with a few doctors before we chose which one we'd move forward with. She was direct, explained things to us and made sure we followed. She was based in sound science but gave us suggestions on things that might help. She was really like a partner in our process.
What's one piece of advice would you give a prospective patient of Julia Kim at Spring Fertility?
If you are looking for someone who will be really direct on what will and won't work- she's the right Dr. for you.
During treatment, were you treated like a number or a human with Julia Kim at Spring Fertility?
Her team is super supportive and really wonderful to work with. So grateful for her and Bridget.
Describe the protocols Julia Kim used in your cycles at Spring Fertility and their degree of success.
She walked me through the things I'd be up against with age and PCOS. She shared specific statistics for both me and my husband. She then walked us through the proposed plan for starting and then why she made changes in second round.
Describe your experience with your nurse at Spring Fertility. (Assigned nurse: Bridget Handrahan)
She was EXCEPTIONAL. She responded with compassion, handled my hormonal mood shifts and psychotic focus on work to distract myself with care. She has checked in numerous times since we've left their care with active pregnancy. She truly cared about us as a couple.
Describe your experience with Spring Fertility.
Strenths: Clean, Convenient, Easy to get to, easy to schedule and make shifts. I live in the Bay and moved from SF to East Bay during treatments and it was seamless with my care options between the locations. Weaknesses: none that I can specifically point out, I loved the concierge care. Maybe the phlebotomists could be a bit stronger- I got poked quite a few times and that doesn't seem to happen at my OB office!
Describe the costs associated with your care under Julia Kim at Spring Fertility.
Unsure- my insurance covered
Describe Julia Kim's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Spring Fertility.
We didn't discuss
10
Doctor
Julia Kim
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Spring Fertility
San Francisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 36
European
Ashkenazi Jewish
Income $500K+
Marketer or PR
1st of 2 Docs
Surrogacy With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Kim was warm, knowledgeable, and an incredible partner through this process...I would send anyone I loved to her. She fully understood our goals, did not gaslight nor belittle me, spent time answering every single question I had. I loved her. I even asked her questions on behalf of friends going through similar treatments!
The [Spring Fertility] clinic is GORGEOUS and they are VERY efficient. All my appointments started on time and I never had to wait for a nurse or blood draw. The only hard thing was getting the first appointment. I had to call a few times to get them to call me back...[nursing staff] emails were very clear and they were quick to reply to any questions/concerns I had.
How was your experience with Julia Kim at Spring Fertility?
I would send anyone I loved to her. She fully understood our goals, did not gaslight nor belittle me, spent time answering every single question I had. I loved her. I even asked her questions on behalf of friends going through similar treatments!
What's one piece of advice would you give a prospective patient of Julia Kim at Spring Fertility?
Keep it up!
During treatment, were you treated like a number or a human with Julia Kim at Spring Fertility?
Dr. Kim was warm, knowledgeable, and an incredible partner through this process.
Describe the protocols Julia Kim used in your cycles at Spring Fertility and their degree of success.
I do not
Describe your experience with the nursing staff at Spring Fertility.
Their emails were very clear and they were quick to reply to any questions/concerns I had.
Describe your experience with Spring Fertility.
The clinic is GORGEOUS and they are VERY efficient. All my appointments started on time and I never had to wait for a nurse or blood draw. The only hard thing was getting the first appointment. I had to call a few times to get them to call me back.
Describe the costs associated with your care under Julia Kim at Spring Fertility.
I have progony to the costs were minimal.
10
Doctor
Julia Kim
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Spring Fertility
San Francisco
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5