Rated 9.4
Strongly recommend: 87%Neutral: 6%Don't recommend: 6%9.4
87% strongly recommend
24 reviews
Humanity
9.8
9.8
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.7
9.7
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
7
7
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8.3
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Medical College of GA
Residency
Greenville Hospital System University Medical Center
Fellowship
NIH

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Karenne Fru works at

Oma Fertility Atlanta
Rated

Explore Clinic
Atlanta
1801 Peachtree Street NE
Atlanta, GA 30309

24 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Successful
NPS
10
NPS
10
Age 26 - 28
1 IUI
Anovulation
PCOS
Unexplained
European
Income $0 - $49K
2nd of 2 Docs
4 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Karenne Fru] put me on metformin, prenatal vitamins, thyroid meds, and vitamin d. Following the testing we started our fist iui cycle (we decided to take this route over time intercourse since we had been trying for over a year.) she put me on Femara and then when that didn’t work she bumped me up to a higher dosage. Once my follicles were big enough she had me do a trigger shot with ovidrel then iui. that month did not work but month 2 using the same medications I was pregnant. Between week 10 and 11 i has a miscarriage then a d&c procedure.
I absolutely love the clinic [Coastal Reproductive Endo and Infertility]. I do wish there was a second doctor that could help fill in for the times dr Fru cannot be there but honestly she’s so great I don’t mind waiting for her. The facility is very nice and clean and all the staff are wonderful... The nursing staff is very knowledgeable and helpful. If they don’t have answers right away they make sure to get them for me quickly. If i call in I always have a call back from them within a few hours. Couldn’t ask for better care.
How was your experience with Karenne Fru at Coastal Reproductive Endocrinology & Infertility?
Dr. Fru is a wonderful doctor. She provided the best possible car for me and my husband and when we lost our child via miscarriage she delivered the news with compassion and understanding of what I was going through. She gave us time to process each step and explained thoroughly all of our options without being pushy. I couldn’t ask for better care or a better doctor.
What's one piece of advice would you give a prospective patient of Karenne Fru at Coastal Reproductive Endocrinology & Infertility?
I would say to listen to her advice and use her as a guide through the process. Be knowledgeable but ask as many questions as you’d like because she’s truly there to help you and she can’t serve you best if she doesn’t know your concerns.
During treatment, were you treated like a number or a human with Karenne Fru at Coastal Reproductive Endocrinology & Infertility?
Dr. Fru takes the time to get to know her patients. She always knew my husband and me by name as well as being knowledgeable about our care. When I had a miscarriage Dr.Fru and her team were there for us as we needed them and went above and beyond for our care. I don’t think any other doctor could have been more helpful at such a heartbreaking time.
Describe the protocols Karenne Fru used in your cycles at Coastal Reproductive Endocrinology & Infertility and their degree of success.
I was diagnosed with pcos and referred to another doctor. He had my husband do a semen analysis but following that put me on Clomid. I took clomid over 3 months to no avail. My friend was seeing dr Fru and loved her so I transferred. She immediately did testing to check my Fallopian tubes and uterus as well as other testing. My husband was checked again as well. Both of us had great results although through bloodwork she determined i was in need of a few different meds. She put me on metformin, prenatal vitamins, thyroid meds, and vitamin d. Following the testing we started our fist iui cycle (we decided to take this route over time intercourse since we had been trying for over a year.) she put me on Femara and then when that didn’t work she bumped me up to a higher dosage. Once my follicles were big enough she had me do a trigger shot with ovidrel then iui. that month did not work but month 2 using the same medications I was pregnant. Between week 10 and 11 i has a miscarriage then a d&c procedure. A month or so of recovery then 2 more iuis using he same methods. We took a break for a few months while dr fru was on maternity leave and while my husband was deployed but resumed treatment in January 2018. Since then I have had one more iui treatment cycle. The Femara that had previously worked did not work so she put me on clomid. It was a long cycle but finally I had mature enough follicles to proceed with iui. It did not take. I am currently in another treatment cycle and taking clomid again. We plan to try iui a few more times with hope it works before switching to Ivf.
Describe your experience with the nursing staff at Coastal Reproductive Endocrinology & Infertility.
The nursing staff is very knowledgeable and helpful. If they don’t have answers right away they make sure to get them for me quickly. If i call in I always have a call back from them within a few hours. Couldn’t ask for better care.
Describe your experience with Coastal Reproductive Endocrinology & Infertility.
I absolutely love the clinic. I do wish there was a second doctor that could help fill in for the times dr Fru cannot be there but honestly she’s so great I don’t mind waiting for her. The facility is very nice and clean and all the staff are wonderful. No complaints.
Describe the costs associated with your care under Karenne Fru at Coastal Reproductive Endocrinology & Infertility.
I don’t remember exact costs but my husband is military and we have a very modest to low income and are able to make the payments to see her for treatments. We are very lucky with good healthcare coverage the does help as well as my mom who helps us offset the costs.
10
Doctor
Karenne Fru
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Coastal Reproductive Endocrinology & Infertility
Wilmington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2015 - 2017, Unsuccessful
NPS
9
NPS
8
Age 28 - 30
2 IUI
PCOS
Recurrent Pregnancy Loss
Unexplained
European
Latinx
Income $50K - $99K
2nd of 3 Docs
1 IVF With Other Docs
Strongly Recommends
Neutral
Unsuccessful
She [Dr. Karenne Fru] was extremely sweet as well I was informative. She showed compassion during my miscarriages and was extremely professional but also made you feel at ease and very comfortable and like you knew her for years. You can tell she truly cares about her patients and that you are never does her number. She never seems like she is rushing off to the next appointment she is very relaxed during every appointment and willing to answer Every and any question you ever have for her
The older women at the front desk [at Coastal Reproductive Endo and Infertility] or sometimes rude and not very friendly when you had questions to ask. Sometimes I felt like I was bothering them and when you were already in a sensitive situation the last thing you need is somebody like that to deal with... The IUIs were quite expensive And I think I would have preferred to spend the money on IVF if I knew my IVF options better
How was your experience with Karenne Fru at Coastal Reproductive Endocrinology & Infertility?
She was extremely sweet as well I was informative. She showed compassion during my miscarriages and was extremely professional but also made you feel at ease and very comfortable and like you knew her for years. You can tell she truly cares about her patients and that you are never does her number. She never seems like she is rushing off to the next appointment she is very relaxed during every appointment and willing to answer Every and any question you ever have for her
What's one piece of advice would you give a prospective patient of Karenne Fru at Coastal Reproductive Endocrinology & Infertility?
She is not as experience with IVF procedure is at her facility because they are new to them however be prepared to be relaxed with a great doctor and team
During treatment, were you treated like a number or a human with Karenne Fru at Coastal Reproductive Endocrinology & Infertility?
You never felt rushed when speaking with her she took extra time to speak with you and was very informative as well as patient and kind. Explained herself during every course of treatment . One of the most genuine doctors I have ever met.
Describe the protocols Karenne Fru used in your cycles at Coastal Reproductive Endocrinology & Infertility and their degree of success.
Her protocol was to do to 2 IUI. When those failed to be looked into possibly checking to see if I had endometriosis however she recommended that if IVF was something we wanted to do that the cost would be well spent on IVF rather than surgery for endometrio sis. So she was very upfront about my options
Describe your experience with the nursing staff at Coastal Reproductive Endocrinology & Infertility.
They all seem very nice and responded to their voicemails quickly
Describe your experience with Coastal Reproductive Endocrinology & Infertility.
The older women at the front desk or sometimes rude and not very friendly when you had questions to ask. Sometimes I felt like I was bothering them and when you were already in a sensitive situation the last thing you need is somebody like that to deal with
Describe the costs associated with your care under Karenne Fru at Coastal Reproductive Endocrinology & Infertility.
The IUIs were quite expensive And I think I would have preferred to spend the money on IVF if I knew my IVF options better
9
Doctor
Karenne Fru
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Coastal Reproductive Endocrinology & Infertility
Wilmington
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2017, Unsuccessful
NPS
6
NPS
N/A
Age 31
2 Fertility Medications
Income $100K - $199K
Nurse or HC Services
1st of 2 Docs
1 IUI With Other Docs
Doesn't Recommend
Unsuccessful
I found Dr. Fru to be an incredibly positive person. We had been struggling to conceive for over a year by the time we met with her. We were told that we could do several rounds of Clomid and timed intercourse before moving on to Clomid and IUI. She told us we could switch to the next step at any point in the treatment. We did 2 rounds of Clomid, 100MG, and timed intercourse. There was a lot of monitoring involved in this cycle. Dr. Fru was always very hopeful and positive while going through this process.
We did 2 cycles of Clomid and timed intercourse [at Coastal Reproductive Endocrinology and Infertility]. I was surprised at how much monitoring we had to do for these cycles. I went in for 2-3 ultrasounds each cycle and had blood work drawn each time. I know Dr. Fru was being extra careful and wanted to make sure we didn't over stimulate the ovaries, but I was still surprised because I had friends on Clomid given to them by their gynecologists that did zero monitoring. Go figure for both of them it worked and for me it didn't, despite great results on the ultrasounds.
How was your experience with Karenne Fru at Coastal Reproductive Endocrinology & Infertility?
I found Dr. Fru to be an incredibly positive person. We had been struggling to conceive for over a year by the time we met with her. We were told that we could do several rounds of Clomid and timed intercourse before moving on to Clomid and IUI. She told us we could switch to the next step at any point in the treatment. We did 2 rounds of Clomid, 100MG, and timed intercourse. There was a lot of monitoring involved in this cycle. Dr. Fru was always very hopeful and positive while going through this process. She made us feel that we were really making moves in the right direction. However, only later when I went to a different doctor did I find out that there was only a 4% chance of success with each of these treatments. I did appreciate Dr. Fru's positivity, but I wish I had been provided with the odds of success for these treatments. I think had I known the rate of success we would have proceeded to IUI and IVF more quickly.
What's one piece of advice would you give a prospective patient of Karenne Fru at Coastal Reproductive Endocrinology & Infertility?
I would advise patients to ask for the rates of success for the treatments they are doing if that is something that they feel may help them make a decision. I wasn't presented with any of this information and I wish I had been because I would've used it to guide our treatments.
Describe the protocols Karenne Fru used in your cycles at Coastal Reproductive Endocrinology & Infertility and their degree of success.
We did 2 cycles of Clomid and timed intercourse. I was surprised at how much monitoring we had to do for these cycles. I went in for 2-3 ultrasounds each cycle and had blood work drawn each time. I know Dr. Fru was being extra careful and wanted to make sure we didn't over stimulate the ovaries, but I was still surprised because I had friends on Clomid given to them by their gynecologists that did zero monitoring. Go figure for both of them it worked and for me it didn't, despite great results on the ultrasounds.
6
Doctor
Karenne Fru
NPS
Humanity
5 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
2 of 5
Adaptability
4 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 24 - 25
1 IUI
PCOS
European
Income $0 - $49K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I have no bad words about Dr. Fru, she is amazing, compassionate, and funny which I find to be an important part of the process. She explains everything very well and is straight forward about you, your partner, and your treatments. I would always recommend her.... I just finished my first IUI and before she had me take femara and then come in for an ultrasound, after the ultrasound showed my follicles weren't the right size she had me take clomid additionally then come in for another ultrasound, that one showed my follicles a good size and we went on to a trigger shot then IUI
The clinic [Coastal Reproductive Endo & Infertility] is still small, Dr. Fru is the only reproductive endocrinologist so it is very busy. But Dr. Fru is very compassionate and makes sure you are not inconvenienced. It is connected to a OB Gyn office which isn't always the best. Sometimes after another failed cycle it is hard to go and see a pregnant women checking in in front of you.... Most of the nurses are great, but onenurse I have found to not be compassionate and even rude.
How was your experience with Karenne Fru at Coastal Reproductive Endocrinology & Infertility?
I have no bad words about Dr. Fru, she is amazing, compassionate, and funny which I find to be an important part of the process. She explains everything very well and is straight forward about you, your partner, and your treatments. I would always recommend her.
What's one piece of advice would you give a prospective patient of Karenne Fru at Coastal Reproductive Endocrinology & Infertility?
Come in trustworthy, Dr. Fru is not going to push any larger treatment on you until she has explored all other options.
During treatment, were you treated like a number or a human with Karenne Fru at Coastal Reproductive Endocrinology & Infertility?
Dr. Fru is very personable, she really remembers you as a person and speaks to you as such.
Describe the protocols Karenne Fru used in your cycles at Coastal Reproductive Endocrinology & Infertility and their degree of success.
I just finished my first IUI and before she had me take femara and then come in for an ultrasound, after the ultrasound showed my follicles weren't the right size she had me take clomid additionally then come in for another ultrasound, that one showed my follicles a good size and we went on to a trigger shot then IUI
Describe your experience with the nursing staff at Coastal Reproductive Endocrinology & Infertility.
Most of the nurses are great, but onenurse I have found to not be compassionate and even rude.
Describe your experience with Coastal Reproductive Endocrinology & Infertility.
The clinic is still small, Dr. Fru is the only reproductive endocrinologist so it is very busy. But Dr. Fru is very compassionate and makes sure you are not inconvenienced. It is connected to a OB Gyn office which isn't always the best. Sometimes after another failed cycle it is hard to go and see a pregnant women checking in in front of you.
Describe the costs associated with your care under Karenne Fru at Coastal Reproductive Endocrinology & Infertility.
With my IUI including sperm wash was right at $500 but the trigger shot was $100
Describe Karenne Fru's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Coastal Reproductive Endocrinology & Infertility.
N/a
10
Doctor
Karenne Fru
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Coastal Reproductive Endocrinology & Infertility
Wilmington
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2016 - 2018, Unsuccessful
NPS
10
NPS
10
Age 32 - 34
1 IUI
Male Factor
European
Income $50K - $99K
2nd of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Fru always took her time to explain in detail what each procedure would entail. She treated us like people instead of just another copay coming through the door. When we couldn’t do our last iui due to too low sperm count she gave us different options instead of just saying she couldn’t help us. ... She took the time to explain everything thoroughly and gave us realistic odds.
Everybody is very friendly at the clinic [Coastal Reproductive Endocrinoloty & Infertility]. Everything was very clean. We were treated like people and not numbers. There were no weaknesses I noticed with the clinic. Dr. Fru is a great doctor and does not sugar coat anything, which my husband and I appreciated. ... Our iui was $300 under Dr. Fru, plus the cost of clomid which was not covered under our insurance, but was not expensive, and the cost of the trigger shot, which was around $100. We were quoted $12,000-$18,000 for IVF when we begin that in 2019
How was your experience with Karenne Fru at Coastal Reproductive Endocrinology & Infertility?
Dr. Fru always took her time to explain in detail what each procedure would entail. She treated us like people instead of just another copay coming through the door. When we couldn’t do our last iui due to too low sperm count she gave us different options instead of just saying she couldn’t help us.
What's one piece of advice would you give a prospective patient of Karenne Fru at Coastal Reproductive Endocrinology & Infertility?
Think positive. Dr. Fru is a great doctor and very knowledgeable.
During treatment, were you treated like a number or a human with Karenne Fru at Coastal Reproductive Endocrinology & Infertility?
I felt like a human because she seemed to genuinely care about myself and my husband. She took the time to explain everything thoroughly and gave us realistic odds.
Describe the protocols Karenne Fru used in your cycles at Coastal Reproductive Endocrinology & Infertility and their degree of success.
Dr. Fru had me on clomid on cycle days 5-9, then on cd 11 I went in for an ultrasound, when my eggs were the correct size I would give myself a trigger shot at 10pm and then 2 days later I went in for the iui. Unfortunately due to male factor they were not successful.
Describe your experience with your nurse at Coastal Reproductive Endocrinology & Infertility.
Everybody was very friendly.
Describe your experience with Coastal Reproductive Endocrinology & Infertility.
Everybody is very friendly at the clinic. Everything was very clean. We were treated like people and not numbers. There were no weaknesses I noticed with the clinic. Dr. Fru is a great doctor and does not sugar coat anything, which my husband and I appreciated.
Describe the costs associated with your care under Karenne Fru at Coastal Reproductive Endocrinology & Infertility.
Our iui was $300 under Dr. Fru, plus the cost of clomid which was not covered under our insurance, but was not expensive, and the cost of the trigger shot, which was around $100. We were quoted $12,000-$18,000 for IVF when we begin that in 2019
10
Doctor
Karenne Fru
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Coastal Reproductive Endocrinology & Infertility
Wilmington
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
NPS
10
NPS
10
Age 40 - 41
2 IUI
Diminished Ovarian Reserve
Male Factor
Uterine Fibroids
Black or African-American
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
[Dr. Karenne Fru] was very understanding and also shared her personal infertility journey with me as well...encouraged me to keep going until I get my baby, when I wanted to give up. Even when things did not go as planned, she suggested other avenues. Overall very knowledgeable and down to earth...makes you feel comfortable to talk to about anything.
[Piedmont Reproductive Endocrinology Group] Accepted me as a new patient with no hassles. Nurses gave detailed instructions and were always available if you contacted by phone or email to help with any questions. Worked around appointment times while I was working to accommodate me...Professional and courteous...[Dr. Karenne Fru] was very understanding and also shared her personal infertility journey with me...
How was your experience with Karenne Fru at Piedmont Reproductive Endocrinology Group?
She was very understanding and also shared her personal infertility journey with me as well. She encouraged me to keep going until I get my baby, when I wanted to give up. Even when things did not go as planned, she suggested other avenues. Overall very knowledgeable and down to earth Dr.
What's one piece of advice would you give a prospective patient of Karenne Fru at Piedmont Reproductive Endocrinology Group?
She’s makes you feel comfortable to talk to about anything.
During treatment, were you treated like a number or a human with Karenne Fru at Piedmont Reproductive Endocrinology Group?
She explained everything in detail and offered solutions.
Describe the protocols Karenne Fru used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
My husband had a 0% morphology. He had to stop smoking. I did 2 rounds of IUI with Letrozole. Unfortunately was unsuccessful. Planned a IVF cycle but by the grace of God the month I was to pay and start the IVF process I had a positive pregnancy test. Two years we tried to get pregnant and was unsuccessful. After 24 months of infertility, the 25 the month I had a positive pregnancy test, naturally done. Fast forward 10/1/2021 I gave birth to a healthy baby boy.
Describe your experience with your nurse at Piedmont Reproductive Endocrinology Group. (Assigned nurse: Heather )
Professional and courteous
Describe your experience with Piedmont Reproductive Endocrinology Group.
Accepted me as a new patient with no hassles. Nurses gave detailed instructions and were always available if you contacted by phone or email to help with any questions. Worked around appointment times while I was working to accommodate me.
Describe the costs associated with your care under Karenne Fru at Piedmont Reproductive Endocrinology Group.
BCBS insurance. I had to pay co pay but it was reasonable.
10
Doctor
Karenne Fru
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Piedmont Reproductive Endocrinology Group
Columbia
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2015 - 2017, Unsuccessful
NPS
6
NPS
7
Age 41 - 43
Tubal Blockage
Unexplained
Income $50K - $99K
Operations
1st of 2 Docs
9 IUI With Other Docs
Doesn't Recommend
Neutral
Unsuccessful
[Dr. Karenne Fru was] Very knowledgeable about the science of it all but would have rather her cared enough to be honest about my diagnosis with one tube blocked and what our chances really were instead of letting us go through with multiple IUI...Ask more questions about all treatment options and trust your gut...IUI with Cholmid-2 cycles, IUI with Femara 7 cycles. Responded well to femara with multiple eggs but should have stopped after 3 fails and tried something ifferent
Nursing staff is awesome [at Coastal Reproductive Endocrinology & Infertility]...Its a good clinic, just very busy an sometimes they have to squeeze you in an you feel rushed during your wait after a procedure...Very busy practice and growing rapidly. Don't feel like enough questions were raised or like there was enough education around other things to help with infertility like weight, exercise and diet impacts. It seemed to be more important to get me in for my next appointment to make another buck. I would have liked an honest opinion about going right to IVF at my age but now I am too old to use IVF with my own eggs. At the time of my treatment she was not performing IVF yet and there was not enough emphasis that this should have been the choice.
How was your experience with Karenne Fru at Coastal Reproductive Endocrinology & Infertility?
Very knowledgeable about the science of it all but would have rather her cared enough to be honest about my diagnosis with one tube blocked and what our chances really were instead of letting us go through with multiple IUI
What's one piece of advice would you give a prospective patient of Karenne Fru at Coastal Reproductive Endocrinology & Infertility?
Ask more questions about all treatment options and trust your gut.
During treatment, were you treated like a number or a human with Karenne Fru at Coastal Reproductive Endocrinology & Infertility?
Very busy practice and growing rapidly. Don't feel like enough questions were raised or like there was enough education around other things to help with infertility like weight, exercise and diet impacts. It seemed to be more important to get me in for my next appointment to make another buck. I would have liked an honest opinion about going right to IVF at my age but now I am too old to use IVF with my own eggs. At the time of my treatment she was not performing IVF yet and there was not enough emphasis that this should have been the choice.
Describe the protocols Karenne Fru used in your cycles at Coastal Reproductive Endocrinology & Infertility and their degree of success.
IUI with Cholmid-2 cycles, IUI with Femara 7 cycles. Responded well to femara with multiple eggs but should have stopped after 3 fails and tried something ifferent
Describe your experience with the nursing staff at Coastal Reproductive Endocrinology & Infertility.
Nursing staff is awesome.
Describe your experience with Coastal Reproductive Endocrinology & Infertility.
Its a good clinic, just very busy an sometimes they have to squeeze you in an you feel rushed during your wait after a procedure.
6
Doctor
Karenne Fru
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
3 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
2 of 5
7
Clinic
Coastal Reproductive Endocrinology & Infertility
Wilmington
NPS
Operations
4 of 5
Scheduling
2 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
4 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
8
NPS
10
Age 23
Income $0 - $49K
2nd of 2 Docs
2 Fertility Medications With Other Docs
Neutral
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Fru is] Very kind, professional , willing to work with you and goes above and beyond. But most of all she makes me feel hopeful and that is a very good feeling to have when dealing with such a sensitive and frustrating thing.... They [Coastal Reproductive Endocrinology] went out of their way from day one to help work around our busy/changing schedule and went above and beyond.... They take the time needed to get to a solution whatever the problem may be.
I think this clinics [Coastal Reproductive] willingness to go above and beyond is a huge strength. At our old clinic I felt like a number getting rushed and dealt with just to move on to the next and this clinic is nothing like that. The only weakness I can think of is location (but that’s relative) for us coming from Jacksonville it’s a little bit of a drive but well worth it I’d say!... We have had several after hour chats and they weren’t rushing us off the phone. They take the time needed to get to a solution whatever the problem may be.
How was your experience with Karenne Fru at Coastal Reproductive Endocrinology & Infertility?
Very kind, professional , willing to work with you and goes above and beyond. But most of all she makes me feel hopeful and that is a very good feeling to have when dealing with such a sensitive and frustrating thing.
What's one piece of advice would you give a prospective patient of Karenne Fru at Coastal Reproductive Endocrinology & Infertility?
Keep pushing for what you want until you get to a doctor that listens.
During treatment, were you treated like a number or a human with Karenne Fru at Coastal Reproductive Endocrinology & Infertility?
They went out of their way from day one to help work around our busy/changing schedule and went above and beyond.
Describe your experience with the nursing staff at Coastal Reproductive Endocrinology & Infertility.
We have had several after hour chats and they weren’t rushing us off the phone. They take the time needed to get to a solution whatever the problem may be.
Describe your experience with Coastal Reproductive Endocrinology & Infertility.
I think this clinics willingness to go above and beyond is a huge strength. At our old clinic I felt like a number getting rushed and dealt with just to move on to the next and this clinic is nothing like that. The only weakness I can think of is location (but that’s relative) for us coming from Jacksonville it’s a little bit of a drive but well worth it I’d say!
8
Doctor
Karenne Fru
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Coastal Reproductive Endocrinology & Infertility
Wilmington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2015 - 2016, Unsuccessful
NPS
10
NPS
10
Age 32 - 33
6 IUI
European
Income $50K - $99K
2nd of 3 Docs
7 IUI With Other Docs
1 IVF With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Unsuccessful
I loved Dr Fru. I felt like she really cared about me and was on a personal mission to get me pregnant! She was warm, friendly, always chatted with me in the office. She was caring and had good bedside manner when I had a miscarriage...i think she was wonderful. She was knowledgeable and took the time to explain things to me. I felt like I knew what was going on and I felt included in the processes. I think she was caring and had good bedside manner.
Smaller clinic [Coastal Fertility], flexible, easy to connect with staff as needed. Nothing negative to say, I was pleased with this clinic. I would go back and recommend others to go there! It was a good experience...[Nursing Staff] Very caring and quick to return a call...I loved Dr Fru. I felt like she really cared about me and was on a personal mission to get me pregnant! She was warm, friendly, always chatted with me in the office.
How was your experience with Karenne Fru at Coastal Fertility Specialists?
I think she was wonderful. She was knowledgeable and took the time to explain things to me. I felt like I knew what was going on and I felt included in the processes. I think she was caring and had good bedside manner.
What's one piece of advice would you give a prospective patient of Karenne Fru at Coastal Fertility Specialists?
Take questions and she’ll find the answer!
During treatment, were you treated like a number or a human with Karenne Fru at Coastal Fertility Specialists?
I loved Dr Fru. I felt like she really cared about me and was on a personal mission to get me pregnant! She was warm, friendly, always chatted with me in the office. She was caring and had good bedside manner when I had a miscarriage.
Describe the protocols Karenne Fru used in your cycles at Coastal Fertility Specialists and their degree of success.
I did 6 IUIs with her. I did one cycle with clomid/ovidrel, then moved to injectable medicines (gonalF) for the last 5 cycles. She was agressive with my treatment because I had a bad experience with a doctor before her.
Describe your experience with the nursing staff at Coastal Fertility Specialists.
Very caring and quick to return a call.
Describe your experience with Coastal Fertility Specialists.
Smaller clinic, flexible, easy to connect with staff as needed. Nothing negative to say, I was pleased with this clinic. I would go back and recommend others to go there! It was a good experience....................
10
Doctor
Karenne Fru
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Coastal Fertility Specialists
Wilmington
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
NPS
9
NPS
10
Age 39
Tubal Blockage
Black or African-American
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Fru initially suggested a single embryo transfer but decided otherwise after I shared my desire for twins and that I seriously doubt I’d want to go through this process again...seeks to understand my concerns and patiently deals with my many, many questions...Some doctors choose to remain detached. Dr. Fru, however, stayed with me while I cried and spoke words of faith and positivity...we’re preparing for my first (and hopefully) only cycle.
Costs are estimated to be $20,500 for one round of IVF (including genetic testing) [at Piedmont Reproductive Endocrinology Group]...Everyone from the front desk staff to the Phlebotomist went the extra mile to make me feel comfortable. Aside from Dr. Fru, my best interactions have been with Holly, in Finance. Holly takes the Counselor portion of her title to heart...The nursing staff is kind and very welcoming...I don’t feel like a number. Dr. Fru seeks to understand my concerns and patiently deals with my many, many questions.
How was your experience with Karenne Fru at Piedmont Reproductive Endocrinology Group?
I am certain that I’m not alone when I say that I never saw myself here. My entire life, I saw fertility as something that was a given, easily achieved and readily available. The women around me seemed to get pregnant without issue. I thought I could focus on career, marry, create a stable environment and then have children. But here I am, struggling to conceive and not understanding why. This painful journey brought me to Dr. Fru and I am grateful. Dr. Fru is knowledgeable, warm and personable, but that’s not why I am impressed. I was initially diagnosed with a tubal blocked by my OBGYN. In between that test and the referral process, I researched ways to unblock fallopian tubes naturally and began a very demanding regimen. Dr. Fru decided to repeat the HSG and I hoped and prayed that my efforts paid off. Unfortunately, my tubes remained blocked. I was distraught, fearful and disappointed. Some doctors choose to remain detached. Dr. Fru, however, stayed with me while I cried and spoke words of faith and positivity.
What's one piece of advice would you give a prospective patient of Karenne Fru at Piedmont Reproductive Endocrinology Group?
She talks very fast :-). Bring something to record the conversation or take notes.
During treatment, were you treated like a number or a human with Karenne Fru at Piedmont Reproductive Endocrinology Group?
I don’t feel like a number. Dr. Fru seeks to understand my concerns and patiently deals with my many, many questions.
Describe the protocols Karenne Fru used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
TBD as we’re preparing for my first (and hopefully) only cycle.
Describe your experience with your nurse at Piedmont Reproductive Endocrinology Group. (Assigned nurse: Catherine Burnside )
The nursing staff is kind and very welcoming. There was a moment when a couple members of the staff recognized my husband who is in a very visible role in our community. We had an awkward and uncomfortable exchange with the staff that Dr. Fru later addressed and apologized for.
Describe your experience with Piedmont Reproductive Endocrinology Group.
I would refer PREG to anyone looking for a little help along their TTC journey. Everyone from the front desk staff to the Phlebotomist went the extra mile to make me feel comfortable. Aside from Dr. Fru, my best interactions have been with Holly, in Finance. Holly takes the Counselor portion of her title to heart.
Describe the costs associated with your care under Karenne Fru at Piedmont Reproductive Endocrinology Group.
Costs are estimated to be $20,500 for one round of IVF (including genetic testing).
Describe Karenne Fru's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Piedmont Reproductive Endocrinology Group.
Dr. Fru initially suggested a single embryo transfer but decided otherwise after I shared my desire for twins and that I seriously doubt I’d want to go through this process again.
9
Doctor
Karenne Fru
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Piedmont Reproductive Endocrinology Group
Columbia
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
NPS
10
NPS
10
Age 43
Diminished Ovarian Reserve
Uterine Fibroids
Black or African-American
Income $0 - $49K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Fru has excellent communication skills she was very thorough when explaining all the things we were going to try and also explaining the results of various test [she] is very compassionate she was very down to earth and made me feel as if I had known her for years I was extremely nervous when I got there but as soon as I met her that quickly went away she has a great sense of humor
I think the [PREG] clinic is perfectly fine great doctors and very helpful nurses I didn’t find any weaknesses It’s actually a beautiful place very neat and clean very reasonable pricing great location not too far away...I only got through the consultation and a few tests but it was determined that I had a diminished ovarian reserve ...
How was your experience with Karenne Fru at Piedmont Reproductive Endocrinology Group?
Dr. Fru has excellent communication skills she was very thorough when explaining all the things we were going to try and also explaining the results of various test Dr. Fru is very compassionate she was very down to earth and made me feel as if I had known her for years I was extremely nervous when I got there but as soon as I met her that quickly went away she has a great sense of humor
What's one piece of advice would you give a prospective patient of Karenne Fru at Piedmont Reproductive Endocrinology Group?
Don’t worry Dr. Fru is the best she will explain everything to you in a very detailed manner she makes you feel very comfortable she will take good care of you prepare to be amazed
During treatment, were you treated like a number or a human with Karenne Fru at Piedmont Reproductive Endocrinology Group?
The first time I met Dr. Fru she made me feel very comfortable and she explained everything in great detail to me she said that she was would try her very best to help me all that she could she made me feel like I mattered which meant a lot to me
Describe the protocols Karenne Fru used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
I only got through the consultation and a few tests but it was determined that I had a diminished ovarian reserve which really broke my heart 😭😭😭
Describe your experience with the nursing staff at Piedmont Reproductive Endocrinology Group.
The nursing staff was very pleasant and helpful
Describe your experience with Piedmont Reproductive Endocrinology Group.
I think the clinic is perfectly fine great doctors and very helpful nurses I didn’t find any weaknesses It’s actually a beautiful place very neat and clean very reasonable pricing great location not too far away
Describe the costs associated with your care under Karenne Fru at Piedmont Reproductive Endocrinology Group.
The cost was very reasonable
10
Doctor
Karenne Fru
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Piedmont Reproductive Endocrinology Group
Columbia
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2020, Unknown Success
NPS
10
NPS
N/A
Age 37
Black or African-American
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Karenne Fru] was nice and caring. She explained everything to us and made us comfortable.she also explained to us all the available. She made it very clear that my health was a main priority. She was very knowledgeable in her arena and even though she was new, it felt like she had been at the clinic for years...
She [Dr. Karenne Fru at PREG] would often check to see if I had a lingering cyst that t eventually went away and she made sure my thyroid levels improved...They [nurses] were helpful and friendly...She [Dr. Karenne Fru] was nice and caring. She explained everything to us and made us comfortable.she also explained to us all the available. She made it very clear that my health was a main priority. She was very knowledgeable in her arena and even though she was new, it felt like she had been at the clinic for years...
How was your experience with Karenne Fru at Piedmont Reproductive Endocrinology Group?
She was nice and caring. She explained everything to us and made us comfortable.she also explained to us all the available. She made it very clear that my health was a main priority. She was very knowledgeable in her arena and even though she was new, it felt like she had been at the clinic for years.
What's one piece of advice would you give a prospective patient of Karenne Fru at Piedmont Reproductive Endocrinology Group?
Be upfront because she will make you feel comfortable
During treatment, were you treated like a number or a human with Karenne Fru at Piedmont Reproductive Endocrinology Group?
She was nice and personable
Describe the protocols Karenne Fru used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
She would often check to see if I had a lingering cyst that t eventually went away and she made sure my thyroid levels improved
Describe your experience with the nursing staff at Piedmont Reproductive Endocrinology Group.
They were helpful and friendly
10
Doctor
Karenne Fru
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
Nursing Staff
5 of 5
2018 - 2019, Successful
NPS
10
NPS
N/A
Age 33 - 34
2 IUI
Unexplained
European
Income $50K - $99K
2nd of 6 Docs
2 IVF With Other Docs
Strongly Recommends
Successful
Loved her [Dr. Fru]. She was an amazing doctor. She was kind, caring and always treated me not only fairly as a patient but as a friend. she continued to monitor my cycles even after transferring to another clinic because of cost of ivf... Very friendly, always knew who I was, I wasn't just a name or number on a chart. She geniunly cared about her patients
This clinic [Coastal Reproductive Endocrinology] is Clean, nicely decorated, quiet, has a calm atmosphere, comfortable chairs in the waiting area. This clinic has Friendly staff, large exam rooms and state of the art equipment. This clinic is great I would highly recommend... Very friendly, always knew who I was, I wasn't just a name or number on a chart. She geniunly cared about her patients
How was your experience with Karenne Fru at Coastal Reproductive Endocrinology & Infertility?
Loved her. She was an amazing doctor. She was kind, caring and always treated me not only fairly as a patient but as a friend. she continued to monitor my cycles even after transferring to another clinic because of cost of ivf
What's one piece of advice would you give a prospective patient of Karenne Fru at Coastal Reproductive Endocrinology & Infertility?
Use her services. She's awesome
During treatment, were you treated like a number or a human with Karenne Fru at Coastal Reproductive Endocrinology & Infertility?
Very friendly, always knew who I was, I wasn't just a name or number on a chart. She geniunly cared about her patients
Describe the protocols Karenne Fru used in your cycles at Coastal Reproductive Endocrinology & Infertility and their degree of success.
I don't remember
Describe your experience with the nursing staff at Coastal Reproductive Endocrinology & Infertility.
Kind, great patience, informative
Describe your experience with Coastal Reproductive Endocrinology & Infertility.
This clinic is Clean, nicely decorated, quiet, has a calm atmosphere, comfortable chairs in the waiting area. This clinic has Friendly staff, large exam rooms and state of the art equipment. This clinic is great I would highly recommend
10
Doctor
Karenne Fru
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Adaptability
5 of 5
Operations
5 of 5
Scheduling
5 of 5
Nursing Staff
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Consult
NPS
10
NPS
10
Age 40
Male Factor
Black or African-American
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Fru went over the steps that it would take for us to get pregnant. She explain our responsibility in the process and what is her responsibility as our doctor...[she] encourage my husband to talk to his HR department to have infertility included in our insurance next enrollment. He spoke with them and they are reviewing it. So Dr. Fru is not only a doctor but a good advisor, listener and feels like a member of the family.
strengths [of PREG] were the kindness, passion, willingness team to help people with infertility issues. One weakness was the long wait time on our first visit. It took us a while to be seen even though we came in a little early to fill out paperwork. But once we were seen it went smoothly...I haven't to much contact with Heather but conversation over the phone. Heather was polite and willing to help in anyway possible
How was your experience with Karenne Fru at Piedmont Reproductive Endocrinology Group?
Dr. Fru was honest and upfront with us about different options we can choose from to conceive. She drew a diagram to help me and my husband better understand the procedures and process it would take to conceive. We were very concerned about the option because we have a 14 year old and have been trying for 4 years now and my husband insurance company doesn't pay for the procedures. Dr. Fru encourage my husband to talk to his HR department to have infertility included in our insurance next enrollment. He spoke with them and they are reviewing it. So Dr. Fru is not only a doctor but a good advisor, listener and feels like a member of the family.
What's one piece of advice would you give a prospective patient of Karenne Fru at Piedmont Reproductive Endocrinology Group?
One piece of advise I would give a prospective patient is that Dr. Fru believes in infertility that ot will work whether or not you do. She not only knows her job but loves her job.
During treatment, were you treated like a number or a human with Karenne Fru at Piedmont Reproductive Endocrinology Group?
Dr. Fru went over the steps that it would take for us to get pregnant. She explain our responsibility in the process and what is her responsibility as our doctor. Dr. Fru everything in our language and not doctors lingo. We felt like we were her only patients and she was doing her best to conc
Describe the protocols Karenne Fru used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
The treatment I had was xrays to ensure that I am still fertile since I'll be 40 this year. My husband had a sperm sample to ensure that there was enough strong sperm to get me pregnant. Unfortunately we had to go another right and Dr. Fru advised us to start the next step which was IUI.
Describe your experience with your nurse at Piedmont Reproductive Endocrinology Group. (Assigned nurse: Heather)
I haven't to much contact with Heather but conversation over the phone. Heather was polite and willing to help in anyway possible.
Describe your experience with Piedmont Reproductive Endocrinology Group.
The clinic's strengths were the kindness, passion, willingness team to help people with infertility issues. One weakness was the long wait time on our first visit. It took us a while to be seen even though we came in a little early to fill out paperwork. But once we were seen it went smoothly.
Describe the costs associated with your care under Karenne Fru at Piedmont Reproductive Endocrinology Group.
The cost of the procedure was very memorable because my husband insurance dont cover infertility. Office visit was $250 for me and my husband. My next doctor visit for my ultrasound and bloodwork was $350 and my husband sperm sample was $100. Since we have to go with our next option we have go through IUI, which will cost more. We also got the prices for that procedure and include all the procedures it will cost us cover $1500.
Describe Karenne Fru's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Piedmont Reproductive Endocrinology Group.
Right now we dont have any comments because Dr. Fru explained and stresses the single embryo vs. multiple embryo transfers because my husband has twins o. his side of the family.
10
Doctor
Karenne Fru
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Piedmont Reproductive Endocrinology Group
Columbia
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 38 - 39
1 IVF
Tubal Blockage
Black or African-American
Income $100K - $199K
Professor
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
During the doctors appointments she [Dr. Karenne Fru] answered every question, she never seemed rushed and provided detailed information prior to each procedure and explained the next steps...[she]knew my name on my first appointment and was aware of my medical history and fertility numbers...She held my hand prior to the start of my fallopian tube removal...I like that she adjusted my protocol based on my individual needs.
[nurse of PREG]answered every question (via email), returned every call and was just there for me every step of the way...I only transferred one embryo and that was what was suggested...The [clinic] is very strong when it comes to communication...they don't penalize you or make you feel bad for being late...The cost was $15,000...
How was your experience with Karenne Fru at Piedmont Reproductive Endocrinology Group?
Dr. Fru was amazing throughout the process. She held my hand prior to the start of my fallopian tube removal, which was comforting considering the hospital staff in the room were "cold". She comforted me prior to the surgery and before I went under. During the doctors appointments she answered every question, she never seemed rushed and provided detailed information prior to each procedure and explained the next steps.
What's one piece of advice would you give a prospective patient of Karenne Fru at Piedmont Reproductive Endocrinology Group?
Go to her! She is amazing and is so personable. She cares about her patients and wants to see you be successful. I like that she adjusted my protocol based on my individual needs.
During treatment, were you treated like a number or a human with Karenne Fru at Piedmont Reproductive Endocrinology Group?
Dr. Fru knew my name on my first appointment and was aware of my medical history and fertility numbers. She also was very personable. She has an infectious personality.
Describe the protocols Karenne Fru used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
I don't know that my protocol has a name but I took the following drugs during egg retrieval and implantation. Gonal F Estradiol Cephalexin 500 Methyprednisolone 16mg Diazepam 5 mg Progest Eth/oleate 100mg Piroxicam 10mg
Describe your experience with your nurse at Piedmont Reproductive Endocrinology Group. (Assigned nurse: Ashley & Catherine)
Ashley (nurse) and Catherine (IVF coordinator) are AMAZING. it brings tears to my eyes just thinking about them. They are wonderful. Catherine answered every question (via email), returned every call and was just there for me every step of the way. Even before I was officially a client. Ashley was the sweetest nurse ever. Every ultrasound, every procedure, she was there to make sure I was ok. She even asked to be the nurse for my transfer. I know her presence and Catherine's care and response made a difference in my mental state. These women are doing the LORD's work and it made a difference. You can tell that they are passionate about their jobs.
Describe your experience with Piedmont Reproductive Endocrinology Group.
The client is very strong when it comes to communication. From the very first encounter (with Brittany, front desk manager) to the end, they are amazing. The only weakness is that sometimes they run 5-10 minutes behind but that's not long to me for a doctors office. Plus when you are late, they don't penalize you or make you feel bad for being late.
Describe the costs associated with your care under Karenne Fru at Piedmont Reproductive Endocrinology Group.
The cost was $15,000.
Describe Karenne Fru's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Piedmont Reproductive Endocrinology Group.
I only transferred one embryo and that was what was suggested.
10
Doctor
Karenne Fru
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Piedmont Reproductive Endocrinology Group
Columbia
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
9
Age 31 - 32
1 IUI
Black or African-American
Income $50K - $99K
Writer
Only Doc Seen
Donor Sperm
LGBTQ
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Karenne Fru] She makes her patients feel welcome and she was always willing to answer the many questions I asked with a kind smile and patience...As someone in a same-sex marriage, it is important to feel safe and as welcome as any other couple... I under-responded with my first round of letrozole and my dosage was increased. When I came back after having my dose increased, I’d already ovulated...
The nurses [of PREG]are great but they do seem to have different viewpoints on situations...[clinic weakness]Many times I called only to be transferred somewhere to ultimately leave a message and wait for a call back...To date, not including the cost of donor sperm, we’ve spent about $2000 and according to the clinic, I have “good insurance”...
How was your experience with Karenne Fru at Piedmont Reproductive Endocrinology Group?
Dr. Fru is wonderful. I really hope to conceive a child and to be able to send the clinic a photo with a heartfelt thank you. Dr. Fru is kind, compassionate, and funny. She makes her patients feel welcome and she was always willing to answer the many questions I asked with a kind smile and patience. She is great.
What's one piece of advice would you give a prospective patient of Karenne Fru at Piedmont Reproductive Endocrinology Group?
Don’t give up, and ask as many questions as you’d like. She will answer them willingly and will never make you feel inadequate for asking.
During treatment, were you treated like a number or a human with Karenne Fru at Piedmont Reproductive Endocrinology Group?
Dr. Fru is wonderful. I feel like she knows me as a person and wants to see my spouse and I welcome a child into this world. Things haven’t worked out (yet) but Dr. Fru is confident that they will, and that gives me hope. She is also kind and open-minded. As someone in a same-sex marriage, it is important to feel safe and as welcome as any other couple. Dr. Fru does that, and she is appreciated for it.
Describe the protocols Karenne Fru used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
My treatment plan includes letrozole and IUI. I under-responded with my first round of letrozole and my dosage was increased. When I came back after having my dose increased, I’d already ovulated. When I came in for my scan following my next round of letrozole, I’d already ovulated according to the scan, but an IUI was completed. It was unsuccessful. For my next round of the drug, I had yet to ovulate and I had a follow up appointment with Dr. Fru to discuss a different medication. We used clomid for that cycle, and I ovulated prior to my follicle scan on day 10. We are about to start another round of clomid, but I will be coming in for my scan on day 8. I am hopeful that we will get the timing right for this IUI and that I will become pregnant by the end of this month.
Describe your experience with the nursing staff at Piedmont Reproductive Endocrinology Group.
The nurses are great but they do seem to have different viewpoints on situations, ie when to inseminate versus when to wait. Some of them make me feel as though I ask too many questions, but some are really great. Everyone is very nice and helpful, but one nurse in particular,Ashleigh, who is not Dr. Fru’s nurse, seems to have the best bedside manner and most compassion.
Describe your experience with Piedmont Reproductive Endocrinology Group.
The front desk staff often seems bothered by having to answer the phone and they don’t seem to know a lot. Many times I called only to be transferred somewhere to ultimately leave a message and wait for a call back. Additionally, I once witnessed what I felt like was a very inappropriate exchange where someone had called multiple times asking for a specific nurse and the persons answering the phones were very annoyed by it and said as much while I was standing there. I know everyone is human and that it probably was annoying to them, but it was unprofessional to speak ill of a patient in front of another patient. It didn’t sit well with me because I have probably been that caller at one point.
Describe the costs associated with your care under Karenne Fru at Piedmont Reproductive Endocrinology Group.
It’s been pretty expensive. To date, not including the cost of donor sperm, we’ve spent about $2000 and according to the clinic, I have “good insurance”.
10
Doctor
Karenne Fru
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Piedmont Reproductive Endocrinology Group
Asheville
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
8
Age 44 - 45
Uterine Fibroids
Only Doc Seen
Strongly Recommends
Neutral
Success w/ Doc Too early to know
I felt human because Dr. Fru is very kind, her mannerisms are consistent and she was very candid and honest...She sets out an aggressive and fast moving treatment plan which I appreciate in my “advanced age.” She is knowledgeable and knows how to treat my very unique case of infertility...[eSET approach] We decided on one embryo versus multiple due to my age (44)
All of the nursing and assisting staff[of PREG] are very caring, friendly and compassionate and take the time with you to go over the protocol and next steps...My insurance is covering some of the cost of my treatment and medications although we’ve had to come out of pocket about $5k so far and still anticipating additional medication costs...
How was your experience with Karenne Fru at Piedmont Reproductive Endocrinology Group?
Dr. Fru is incredibly compassionate and is very open and honest. She sets out an aggressive and fast moving treatment plan which I appreciate in my “advanced age.” She is knowledgeable and knows how to treat my very unique case of infertility. I appreciate her and trust her opinions.
What's one piece of advice would you give a prospective patient of Karenne Fru at Piedmont Reproductive Endocrinology Group?
Get ready to laugh and feel comfortable. She will do her best to make you feel relaxed and helps you understand the options on treatments. She is warm and always helpful.
During treatment, were you treated like a number or a human with Karenne Fru at Piedmont Reproductive Endocrinology Group?
I felt human because Dr. Fru is very kind, her mannerisms are consistent and she was very candid and honest regarding what she felt was best for my case. We had very open and honest conversations and she was always kind and light hearted which helped an already stressful situation. She also performed my surgery to remove uterine fibroids which changed my life dramatically. I am so thankful to her for a solid treatment plan and hopes for a successful egg retrieval and implantation. It’s been mostly a waiting game, but she and her staff have been kind and supportive and answer all my questions and put my mind to ease.
Describe the protocols Karenne Fru used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
I am at the beginning of my stimulation cycle and I have started off with 375 units of Gonal-F and 25 units of low dose HCG. I am on my fifth day of taking these treatment shots. Her staff informed me today to continue with the dosage schedule above and then on 4/16/20 Bumping up to 400 units Gonal-F and 30 units HCG that day until my next visit on 4/17/2020. So far my follicles only my right side look better than my left side.
Describe your experience with your nurse at Piedmont Reproductive Endocrinology Group. (Assigned nurse: Catherine Burnside)
All of the nursing and assisting staff are very caring, friendly and compassionate and take the time with you to go over the protocol and next steps. They all treat me with genuine care and concern.
Describe your experience with Piedmont Reproductive Endocrinology Group.
I had a negative with a physician at this practice about three years ago but gave this clinic a second chance as it is the only one local to where I live. I am thankful I did because I’m grateful and blessed to have been matched up with Dr. Karenne Fru as she is amazing and extremely knowledgeable. She treats my husband and me with the utmost kindness and support. She’s professional and follows all safety and sanitation protocol. I am Optimistic she will get me the result we are seeking.
Describe the costs associated with your care under Karenne Fru at Piedmont Reproductive Endocrinology Group.
My insurance is covering some of the cost of my treatment and medications although we’ve had to come out of pocket about $5k so far and still anticipating additional medication costs. My husband and I are currently furloughed due to COVID-19, which I am very concerned this could possibly have an impact on the state of our treatment, which is unnerving considering not only we’ve waited almost 20 years to be able to somewhat afford this treatment, but to get this far and possibly fail is what’s the most unnerving to me, all in the name of finances. We are doing the best we can and beating the costs. This is obviously a very costly treatment
Describe Karenne Fru's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Piedmont Reproductive Endocrinology Group.
We decided on one embryo versus multiple due to my age (44)
10
Doctor
Karenne Fru
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Piedmont Reproductive Endocrinology Group
Asheville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
LGBTQ
2020, Successful
NPS
10
NPS
10
Age 28
European
Income $50K - $99K
Teacher
Only Doc Seen
Donor Sperm
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
Dr. Fru understood immediately how I like details and has been very forthcoming with all information. She never makes me feel dumb if I am confused, but instead, explains and has even drawn diagrams. She is very respectful and personable, which is soooo helpful in making me feel comfortable throughout this process...She is great about carrying conversation and understanding when things may be uncomfortable. Instead of simply doing her job, she accommodates and talks through each step to make me, as the patient, more comfortable and less awkward.
They [Piedmont Reproductive Endocrinology Group] do not waste your time and get everything done quickly so that awkward tests are not dragged out to prolong the experience. At the same time, they do not rush you out. They make sure you are aware of everything that is and will be going on. They are also extremely flexible with scheduling...a financial counselor met with us the very first visit and is reachable whenever needed...
How was your experience with Karenne Fru at Piedmont Reproductive Endocrinology Group?
Dr. Fru is very personable, yet professional. She is great about carrying conversation and understanding when things may be uncomfortable. Instead of simply doing her job, she accommodates and talks through each step to make me, as the patient, more comfortable and less awkward.
What's one piece of advice would you give a prospective patient of Karenne Fru at Piedmont Reproductive Endocrinology Group?
Be open and honest. She knows what she is doing and loves questions!
During treatment, were you treated like a number or a human with Karenne Fru at Piedmont Reproductive Endocrinology Group?
Dr. Fru understood immediately how I like details and has been very forthcoming with all information. She never makes me feel dumb if I am confused, but instead, explains and has even drawn diagrams. She is very respectful and personable, which is soooo helpful in making me feel comfortable throughout this process.
Describe the protocols Karenne Fru used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
I have only been through the consult and testing so far. Dr. Fru did all types of FSH, HSG, Prolactin, etc. tests to see where my levels are in my body and to see if there is anything that she may need to be prepared for or adjust in my fertility treatment. All my results are in normal range and I am set to move on to IUI when my partner and I purchase donor sperm.
Describe your experience with your nurse at Piedmont Reproductive Endocrinology Group. (Assigned nurse: Ashley Vining)
Ashley is amazing! She is so personable and is very thorough is explaining each step for me. She is great at communication and has personally called me with results to put my mind at ease.
Describe your experience with Piedmont Reproductive Endocrinology Group.
The clinic is very open and very inviting. Each person I have encountered working there is very friendly and open to explaining any and everything that you may have questions about. No question is too strange or "dumb". Each person is there to make you feel comfortable and wants you to help you have a family. I couldn't be happier with each experience I have had at this clinic. They are also very efficient. Sometimes, I feel time is wasted just sitting and waiting at doctor's offices, but that is not the case at PREG. They do not waste your time and get everything done quickly so that awkward tests are not dragged out to prolong the experience. At the same time, they do not rush you out. They make sure you are aware of everything that is and will be going on. They are also extremely flexible with scheduling. My wife is a police officer, so they help me to always put my appointments for when she can also be there with me.
Describe the costs associated with your care under Karenne Fru at Piedmont Reproductive Endocrinology Group.
The costs have only been for each test so far. However, a financial counselor met with us the very first visit and is reachable whenever needed.
Describe Karenne Fru's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Piedmont Reproductive Endocrinology Group.
I do not.
10
Doctor
Karenne Fru
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Piedmont Reproductive Endocrinology Group
Columbia
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2019 - 2020, Unknown Success
NPS
10
NPS
10
Age 30 - 31
2 Fertility Medications
Anovulation
PCOS
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She [Dr.Karenne Fru] never rushed us like she had someone else to get in and take care of... she laid everything out for us and came up with a plan right away...During my time with her we did Clomid and times intercourse which were not successful. So we moved to an injection and Clomid which were also not successful because I am resistant to oral medication...right now we are still seeking treatment from her
She [nurse of PREG] talked and walked me through it all so I would not be nervous & it meant so much to me...I spent around $2,000 in the time...One day I had an emergency come up and needed to change my appointment around for an earlier time that day and they were able to fix it for me...[Dr. Fru] remembers things we talked about in previous appointments and never made us feel uncomfortable
How was your experience with Karenne Fru at Piedmont Reproductive Endocrinology Group?
When I came to PREG I had no idea what to expect. Dr Fru laid everything out for us and came up with a plan right away. I can not say enough about her and her optimistic personality. She has really been a ray of sunshine in some of our hardest times. She is definitely in the right profession. She not only connects with you as a patient but on a personal level too. She remembers things we talked about in previous appointments and never made us feel uncomfortable. While right now we are still seeking treatment from her and our plan hasn't worked out exactly the way we've planned she has given us hope that we will get through this and we will have a baby. I can not say enough about her and I would definitely recommend her to family members and friends going through the same situations.
What's one piece of advice would you give a prospective patient of Karenne Fru at Piedmont Reproductive Endocrinology Group?
When you go in not knowing what to expect and skeptical trust and know that she has your best interest at heart.
During treatment, were you treated like a number or a human with Karenne Fru at Piedmont Reproductive Endocrinology Group?
When My husband and I were in the office with her she really took time with us to explain things. She never rushed us like she had someone else to get in and take care of. She always came to the waiting room to get us and knew exactly who we were.
Describe the protocols Karenne Fru used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
During my time with her we did Clomid and times intercourse which were not successful. So we moved to an injection and Clomid which were also not successful because I am resistant to oral medication.
Describe your experience with your nurse at Piedmont Reproductive Endocrinology Group. (Assigned nurse: Heather, RN)
When I went to the office I was with Heather one of the nurses there for many of my ultrasounds and my HSG test and she was wonderful. She talked and walked me through it all so I would not be nervous & it meant so much to me.
Describe your experience with Piedmont Reproductive Endocrinology Group.
They were always very accommodating and so friendly. One day I had an emergency come up and needed to change my appointment around for an earlier time that day and they were able to fix it for me. They always did whatever they could to make sure things worked in my favor and that I was taken care of.
Describe the costs associated with your care under Karenne Fru at Piedmont Reproductive Endocrinology Group.
I spent around $2,000 in the time I saw Dr. Fru.
10
Doctor
Karenne Fru
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Piedmont Reproductive Endocrinology Group
Asheville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2020, Unsuccessful
NPS
10
NPS
10
Age 28 - 30
2 IUI
1 IVF
Male Factor
Income $0 - $49K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
she [Dr. Karenne Fru] always knows what's going on with my case and never rushes me out always is very concerned with my treatment...She even checked on me when I was in the hospital for my miscarriage...did donor iui 2 times first time with clomid i only had one egg and it failed iui...then we went to mini ivf with goal f. Low dose hcg and micro dose Lupton produced 5 eggs 2 were mature non made it
[nurse of PREG] was caring and super fast to reply with all of my questions as I had tons...I would suggest emailing as much as you can for better response...[cost] Mini ivf was 9500 And my iui was about 2 thousand with donor sperm...I felt like a human [Dr.Fru] always knows what's going on with my case and never rushes me out always is very concerned with my treatment.
How was your experience with Karenne Fru at Piedmont Reproductive Endocrinology Group?
She truly cares about her patients well being and outcomes. She has an amazing bed manner. I can not rave enough about her. She even checked on me when I was in the hospital for my miscarriage. I just feel she truly cares for her patients and I'm not just a number. And she just never gives up on me! I truly feel like she is top of line dr.
What's one piece of advice would you give a prospective patient of Karenne Fru at Piedmont Reproductive Endocrinology Group?
I would tell them to allow her in and allow her to give all her expertise! She truly is a great doctor and very informative
During treatment, were you treated like a number or a human with Karenne Fru at Piedmont Reproductive Endocrinology Group?
I felt like a human she always knows what's going on with my case and never rushes me out always is very concerned with my treatment.
Describe the protocols Karenne Fru used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
we did donor iui 2 times first time with clomid i only had one egg and it failed iui. Second iui we used letrezole and that produced 4 eggs and pregnancy occurred ( ended up being tubal) then we went to mini ivf with goal f. Low dose hcg and micro dose Lupton produced 5 eggs 2 were mature non made it ( we chose iui with donor because male factor then mini if because she knew I don't produce a lot of eggs
Describe your experience with your nurse at Piedmont Reproductive Endocrinology Group. (Assigned nurse: Kathrine )
she was caring and super fast to reply with all of my questions as I had tons
Describe your experience with Piedmont Reproductive Endocrinology Group.
I think that the clinic was well ran.. I never really had any issues with them. I would suggest emailing as much as you can for better response. I feel that they have done well with procedures.. and they answer your questions when needed
Describe the costs associated with your care under Karenne Fru at Piedmont Reproductive Endocrinology Group.
Mini ivf was 9500 And my iui was about 2 thousand with donor sperm
Describe Karenne Fru's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Piedmont Reproductive Endocrinology Group.
none as I didn't get that far
10
Doctor
Karenne Fru
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Piedmont Reproductive Endocrinology Group
Asheville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
9
NPS
10
Age 35 - 36
3 IUI
Unexplained
European
Income $100K - $199K
Lawyer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Fru is a positive, good-humored person...As a man, I felt incredibly awkward in this process...[she]made me super comfortable and I felt like I could ask her anything I needed...She was attentive to our questions, tolerated my nervous jokes, and generally felt like an old friend rather than some aloof expert...We did 4 rounds of medication-assisted natural attempts, and then 4 rounds of IUI.
[clinic of PREG]It’s nice. Clean. Nothing too fancy. People are generally nice.When you meet with the doctor, you meet in their office, not an exam room, so it’s a little more laid back feeling...My insurance covered our treatment so it was very affordable from the financial perspective...Dr. Fru is a positive, good-humored person. She was attentive to our questions, tolerated my nervous jokes
How was your experience with Karenne Fru at Piedmont Reproductive Endocrinology Group?
As a man, I felt incredibly awkward in this process. We men somehow grow up learning almost nothing about cycles and how pregnancy really happens. Dr. Fru made me super comfortable and I felt like I could ask her anything I needed.
What's one piece of advice would you give a prospective patient of Karenne Fru at Piedmont Reproductive Endocrinology Group?
I don’t think you need advice, other than don’t be intimidated by it. Just go and do it. Get the process started.
During treatment, were you treated like a number or a human with Karenne Fru at Piedmont Reproductive Endocrinology Group?
Dr. Fru is a positive, good-humored person. She was attentive to our questions, tolerated my nervous jokes, and generally felt like an old friend rather than some aloof expert.
Describe the protocols Karenne Fru used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
We did 4 rounds of medication-assisted natural attempts, and then 4 rounds of IUI.
Describe your experience with the nursing staff at Piedmont Reproductive Endocrinology Group.
I interacted very little with the nurses and much less than my wife. The majority of my interaction was when I would drop off my semen samples or deposits. They don’t have a great process for this, I feel. Handing over a paper bag with a cup in it in the front lobby felt a little too public for my comfort.
Describe your experience with Piedmont Reproductive Endocrinology Group.
It’s nice. Clean. Nothing too fancy. People are generally nice. There are a lot of notes up on the walls from people who have had success. And lots of pictures of babies. When you meet with the doctor, you meet in their office, not an exam room, so it’s a little more laid back feeling.
Describe the costs associated with your care under Karenne Fru at Piedmont Reproductive Endocrinology Group.
My insurance covered our treatment so it was very affordable from the financial perspective.
Describe Karenne Fru's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Piedmont Reproductive Endocrinology Group.
NA
9
Doctor
Karenne Fru
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Piedmont Reproductive Endocrinology Group
Asheville
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2019 - 2020, Unknown Success
NPS
10
NPS
10
Age 36 - 37
2 IVF
Unexplained
South Asian
Income $100K - $199K
Consultant
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I connected with [Dr. Karenne Fru] very well. I never hesitated to ask questions and have always got an answer for one. Coming from a different ethnicity she always respected our culture and treated us very well and professionally. She has made things possible for us when everyone else lost hope in ourselves including us...We followed antagonist protocols and they were different in both my cycles...more keen on single embryo transfer and educated us about the complications of multiples.
[Piedmont Reproductive Endocrinology Group] have a very educated and professional staff who know what they are doing...systematic with time and values their patient’s time. I wish we had spoken to our embryologist more because IVF is a team work we need to know every aspect of it...never had to chase [IVF Coordinator] to get my answers...[Dr. Fru] always respected our culture and treated us very well and professionally...
How was your experience with Karenne Fru at Piedmont Reproductive Endocrinology Group?
I connected with my doctor very well. I never hesitated to ask questions and have always got an answer for one. Coming from a different ethnicity she always respected our culture and treated us very well and professionally. She has made things possible for us when everyone else lost hope in ourselves including us.
What's one piece of advice would you give a prospective patient of Karenne Fru at Piedmont Reproductive Endocrinology Group?
Listen to her and ask her as many questions as you want.
During treatment, were you treated like a number or a human with Karenne Fru at Piedmont Reproductive Endocrinology Group?
Doctor is compassionate and understand all the hardships a patient is going through. She treats them as family and not as a number or dollar amount.
Describe the protocols Karenne Fru used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
We followed antagonist protocols and they were different in both my cycles.
Describe your experience with your nurse at Piedmont Reproductive Endocrinology Group. (Assigned nurse: Catherine Burnside )
My IVF coordinator was ver compassionate, organized and responsive. I never had to chase her to get my answers she is a true professional.
Describe your experience with Piedmont Reproductive Endocrinology Group.
Clinic have a very educated and professional staff who know what they are doing. They are very systematic with time and values their patient’s time. I wish we had spoken to our embryologist more because IVF is a team work we need to know every aspect of it.
Describe the costs associated with your care under Karenne Fru at Piedmont Reproductive Endocrinology Group.
$12500-$17000
Describe Karenne Fru's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Piedmont Reproductive Endocrinology Group.
My doctor was more keen on single embryo transfer and educated us about the complications of multiples.
10
Doctor
Karenne Fru
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Piedmont Reproductive Endocrinology Group
Asheville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
10
Age 35 - 36
3 IUI
Anovulation
PCOS
Unexplained
Black or African-American
Income $0 - $49K
2nd of 2 Docs
4 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Karenne Fru] makes her professional recommendations while keeping in mind what you want as her patient...has been helping me the last 10 months and I feel she treats me as a human by listening to my needs...I've completed 12 Cycles with Doctor Fru. I took letrozole for 12 Cycles. I took a trigger shot for 11 Cycles. I had three IUI's.
[nurse of PREG] answers my many questions. She returns calls in timely manner...[cost]With my insurance roughly $90 for scans and $250 for IUI...You need to pay for all services days they are perform. A payment plan being offered would be nice...Although Dr. Fru recommends IVF she hasn't pushed it on me. I explained I couldn't afford it at this time so we are exploring other options
How was your experience with Karenne Fru at Piedmont Reproductive Endocrinology Group?
She has a warming personality. She makes you smile even though this road has been tough. She makes her professional recommendations while keeping in mind what you want as her patient. It hasnt been easy for me. Im 35 and I have never been pregnant. Although Dr. Fru recommends IVF she hasn't pushed it on me. I explained I couldn't afford it at this time so we are exploring other options. But I really want to do IVF, just not financially possible.
What's one piece of advice would you give a prospective patient of Karenne Fru at Piedmont Reproductive Endocrinology Group?
She will keep it honest with you.
During treatment, were you treated like a number or a human with Karenne Fru at Piedmont Reproductive Endocrinology Group?
I have been trying to get pregnant for over 4 years. Dr. Fru has been helping me the last 10 months and I feel she treats me as a human by listening to my needs.
Describe the protocols Karenne Fru used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
I've completed 12 Cycles with Doctor Fru. I took letrozole for 12 Cycles. I took a trigger shot for 11 Cycles. I had three IUI's.
Describe your experience with your nurse at Piedmont Reproductive Endocrinology Group. (Assigned nurse: Heather Worthy)
I will say I really like my nurse. She is kind and gentle. She answers my many questions. She returns calls in timely manner.
Describe your experience with Piedmont Reproductive Endocrinology Group.
Strengths include quality of care. Everyone is really nice and understanding. The atmosphere is very inviting. You need to pay for all services days they are perform. A payment plan being offered would be nice.
Describe the costs associated with your care under Karenne Fru at Piedmont Reproductive Endocrinology Group.
With my insurance roughly $90 for scans and $250 for IUI.
10
Doctor
Karenne Fru
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Piedmont Reproductive Endocrinology Group
Asheville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2019, Consult
NPS
10
NPS
9
Age 39
Unexplained
Black or African-American
Income $100K - $199K
Doctor
2nd of 3 Docs
3 IUI With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Karenne Fru] she took the time to understand what my needs were. She answered my questions and gave me honest feedback. She also treated me like a human and not a number. She showed lots of compassion. She is also energetic and realistic about my situation. She explains things very well...[protocol]We didn’t get that far yet as I had some other medical complications to work through.
Some of the [PREG] nurses are compassionate...[clinic weakness]I was a little thrown off when I paid more for a nurse to do my IUI than I did for a physician...At times it’s confusing when I call and it routes to the Greenville office...She [Dr. Fru] also treated me like a human and not a number. She showed lots of compassion...
How was your experience with Karenne Fru at Piedmont Reproductive Endocrinology Group?
Dr. Fru is amazing. I felt she took the time to understand what my needs were. She answered my questions and gave me honest feedback. She also treated me like a human and not a number. She showed lots of compassion. She is also energetic and realistic about my situation. She explains things very well.
What's one piece of advice would you give a prospective patient of Karenne Fru at Piedmont Reproductive Endocrinology Group?
Be ready with your questions.
During treatment, were you treated like a number or a human with Karenne Fru at Piedmont Reproductive Endocrinology Group?
Dr. Fru treated me so well. I did not feel like a number with her. I felt like she really took the time to understand my needs.
Describe the protocols Karenne Fru used in your cycles at Piedmont Reproductive Endocrinology Group and their degree of success.
We didn’t get that far yet as I had some other medical complications to work through.
Describe your experience with the nursing staff at Piedmont Reproductive Endocrinology Group.
Some of the nurses are compassionate. One in particular is patronizing.
Describe your experience with Piedmont Reproductive Endocrinology Group.
I think this is a well run clinic overall. I was a little thrown off when I paid more for a nurse to do my IUI than I did for a physician. I wasn’t happy about that. At times it’s confusing when I call and it routes to the Greenville office. It’s not that big of a deal though.
Describe the costs associated with your care under Karenne Fru at Piedmont Reproductive Endocrinology Group.
I guess the cost is reasonable. Considering the amount of debt I’m in though.... fertility treatments are pricey.
10
Doctor
Karenne Fru
NPS
Humanity
1 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
9
Clinic
Piedmont Reproductive Endocrinology Group
Asheville
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5