Kasey Reynolds

Bethesda Fertility Center

Available Lines of Communication

Doctor, Nurse available by emailNurse available by direct lineNot available by cell phone
Medical SchoolU. of Cincinnati
ResidencyTriHealth
FellowshipWash U. St. Louis
Cincinnati
10506 Montgomery RD
Cincinnati, OH 45242
513-865-1675
On a scale from 0-10, how likely are you to recommend Kasey Reynolds to a friend?
Strongly recommend: 80%Neutral: 20%9.4
5 assessments
  • 80% Strongly recommend (9-10)
  • 20% Neutral (7-8)
  • 0% Don't recommend (0-6)
Humanity
Treated like a number
Treated like a human
Communication
Poor communication
Excellent communication
Frequency Seen
Rarely saw at appts.
Always saw at appts.
Responsiveness
Poor response time
Excellent response time
On a scale from 0-10, how likely are you to recommend Bethesda Fertility Center to a friend?
Strongly recommend: 65%Neutral: 12%Don't recommend: 24%8.1
10 assessments
  • 65% Strongly recommend (9-10)
  • 12% Neutral (7-8)
  • 24% Don't recommend (0-6)
5 assessments
10
Age
31 - 32
Treated
2017 - 2018
Success with this Doc
No
Treatment
2 IUI, 3 IVF
Diagnosis
Unexplained
10
She [Dr. Kasey Reynolds] did an aggressive treatment and really upped my meds (gonal f, menopur, lupron) to try to get as many as we could but even with the increase in meds, they were only seeing around 6 follicles...We reset and did a menopur only cycle and it worked so much better! We got 13 (the most I’ve ever had). 11 fertilized, we did a day 3 transfer bc the majority weren’t looking great. They didn’t take and the rest had arrested by day 5 again.
+ Read more
Age
31 - 32
Treated
2017 - 2018
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IUI, 3 IVF
Diagnosis
Unexplained
10
How was your experience with Kasey Reynolds at Bethesda Fertility Center?
She’s amazing. She’s very good at her job and I would go back to her again and again. My body doesn’t respond as it should, and she very much tackled our case and tried everything she could to get us pregnant.
What's one piece of advice would you give a prospective patient of Kasey Reynolds at Bethesda Fertility Center?
Trust her! She genuinely cares about you.
During treatment, were you treated like a number or a human with Kasey Reynolds at Bethesda Fertility Center?
She genuinely cares! She and her whole staff are so welcoming. And they really take the time to know your story.
Describe the protocols Kasey Reynolds used in your cycles at Bethesda Fertility Center and their degree of success.
My body doesn’t respond as it should, so even though my levels were normal, I wasn’t producing many follicles at our old clinic. She did an aggressive treatment and really upped my meds (gonal f, menopur, lupron) to try to get as many as we could but even with the increase in meds, they were only seeing around 6 follicles, which made no sense! She canceled that round (which I’m very thankful for bc I didn’t want to go through a retrieval for only 6 since our embryos always arrest by day 5.) We reset and did a menopur only cycle and it worked so much better! We got 13 (the most I’ve ever had). 11 fertilized, we did a day 3 transfer bc the majority weren’t looking great. They didn’t take and the rest had arrested by day 5 again. By the time we had done this with her we were at the end of our 4th IVF attempt (having done 2 rounds at a different clinic.) So with her advising us, we have decided to stop trying via IVF.
Describe your experience with your nurse at Bethesda Fertility Center.
The nursing staff is great. You can tell they all really enjoy their jobs and care about you.
Describe your experience with Bethesda Fertility Center.
I don’t have any complaints. The atmosphere is happy and pleasant. Even the way they decorate is homey and not clinical. I loved how they handled retrieval day, it was very seamless and when I did have some high blood pressure afterwards, 3 nurses hung out with me until it came down. Their biggest strength is the people working there.
Describe the costs associated with your care under Kasey Reynolds at Bethesda Fertility Center.
Our IVF cycle cost around $10k, which was after a military discount (how cool is it that they offer that?!).
10
Doctor
Kasey Reynolds
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Bethesda Fertility Center
Cincinnati
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
34 - 36
Treated
2016 - 2018
Success with this Doc
?
Treatment
3 IUI, 1 IVF
Diagnosis
Immunological, Unexplained
10
Dr Reynolds has supported our treatment from the start. She worked with us, our schedule, our finances to help us understand the prognosis and what would be next. She never 'did the same' again if it didn't work the first time, she always adjusted the plan of action.... Antagonist protocol. I wasn't as strong of a responder as expected so we had to crank up the drugs and go an extra day- but we ended up with 17 eggs retrieved. For both FETs we did lupron with progresterone - after a body rash during the FET, we added/adjusted meds for the next FET.
+ Read more
Age
34 - 36
Treated
2016 - 2018
Success with this Doc
?
Race
Prefer not to answer
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 1 IVF
Diagnosis
Immunological, Unexplained
10
How was your experience with Kasey Reynolds at Bethesda Fertility Center?
Dr Reynolds has supported our treatment from the start. She worked with us, our schedule, our finances to help us understand the prognosis and what would be next. She never 'did the same' again if it didn't work the first time, she always adjusted the plan of action.
What's one piece of advice would you give a prospective patient of Kasey Reynolds at Bethesda Fertility Center?
Ask a lot of questions. You'll always get the answers, but it's important to know everything during these treatments!
During treatment, were you treated like a number or a human with Kasey Reynolds at Bethesda Fertility Center?
Dr. Reynolds always makes a point to make sure we understand what is going on, is available via email for questions and is also expresses empathy.
Describe the protocols Kasey Reynolds used in your cycles at Bethesda Fertility Center and their degree of success.
Antagonist protocol. I wasn't as strong of a responder as expected so we had to crank up the drugs and go an extra day- but we ended up with 17 eggs retrieved. For both FETs we did lupron with progresterone - after a body rash during the FET, we added/adjusted meds for the next FET.
Describe your experience with the nursing staff.
I have worked with several nurses, did have a primary nurse during IVF, but not one prior to that. After the first primary nurse, when we did an FET, we got another nurse. I was okay with that - but I did have to communicate to the practice I felt that nurse could be better with responding/communicating to me and turning around schedules faster.
Describe your experience with Bethesda Fertility Center.
This clinic is great, they are on time most all the time, only have had to wait occasionally. It's private and you feel comfortable going in. They have made it very spa like so you do not feel it's so doc office like. The one weakness, which I understand, is that they are not on an electronic medical record, so you do not get to see your results online, do not have appt reminders electronically - that is something to get used to.
Describe the costs associated with your care under Kasey Reynolds at Bethesda Fertility Center.
All based on insurance coverage! This is hard to describe, but the IUI were about $350 (plus meds). IVF 'package' was competitively priced and offered small discount for pay in full.
Describe Kasey Reynolds's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Bethesda Fertility Center.
She encouraged 1 (as did embryologist) the first time - as they said it was beautiful. that failed, so she was ok with 2 next time.
What specific things went wrong at Bethesda Fertility Center?
  • Failed to call in prescriptions to pharmacy
10
Doctor
Kasey Reynolds
Communication
Compassion
Adaptability
Frequency seen during appointments
9
Clinic
Bethesda Fertility Center
Cincinnati
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
7
Age
31
Treated
2017
Success with this Doc
No
Treatment
2 IUI
Diagnosis
Male Factor, PCOS, Tubal Blockage
7
She [Dr. Kasey Reynolds] takes the time to explain the risks and connected me with a trusted specialty doctor for my damaged tube surgery... I have two surgeries last year to remove scar tissue and one damaged fallopian tube...Interactions with her can seem impersonal at times when they are busy and she was quick to suggest IVF after my surgeries...Very caring and passionate about what she does as a fertility doctor...
+ Read more
Age
31
Treated
2017
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Accountant
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI
Diagnosis
Male Factor, PCOS, Tubal Blockage
7
How was your experience with Kasey Reynolds at Bethesda Fertility Center?
Very caring and passionate about what she does as a fertility doctor. She takes the time to explain the risks and connected me with a trusted specialty doctor for my damaged tube surgery. Interactions with her can seem impersonal at times when they are busy and she was quick to suggest IVF after my surgeries. This was not the intent or my expectation, per previous discussions, as based on the results of my 1st surgery I was told we would be able to continue with IUI with more success.
What's one piece of advice would you give a prospective patient of Kasey Reynolds at Bethesda Fertility Center?
Ask for THEIR practices' success rates not the general medical success rates which are quoted
During treatment, were you treated like a number or a human with Kasey Reynolds at Bethesda Fertility Center?
I loved Dr. Kasey Reynolds as my fertility doctor. However, I feel like this clinic may be overwhelmed with too many patients which made me feel more like a number than a human most of the time. I have two surgeries last year to remove scar tissue and one damaged fallopian tube. Afterwards, they seemed too quick to suggest IVF in my opinion. Office staff actually told me I was no longer a patient after taking a 3 month break...
Describe the protocols Kasey Reynolds used in your cycles at Bethesda Fertility Center and their degree of success.
Average dose of Letrozole was prescribed to help me ovulation consistently month-to-month initially. This was bumped up slightly prior to my first IUI. After the surgeries and my two failed IUIs, she wanted to prescribe me clomid over July 4th weekend although my insurance would not pay for it. Later I found out that it would have only been a few bucks out of pocket AFTER countless hours on the phone with the insurance company vs. doctors vs. pharmacy battles and ending up missing that cycle's opportunity. That is when we decided to take our break.
Describe your experience with the nursing staff.
One nurse told me very coldly, after our three month break, we were no longer patients...and that I needed to go to my gynecologist for testing on why I became unexpectedly dizzy and fell. Another nurse, office manager and Dr. Reynolds all reached out to me to apologize for the comment. However, they discounted it saying she did not mean it that way.
Describe your experience with Bethesda Fertility Center.
Weaknesses: can treat you like a number, do not have a support system aligned with the clinic like others in the area do, quote medical success rates instead of their own practices' success rate, some nurses can be rude and cold in their tones and words Strengths: very passionate doctor Dr. Reynolds, loves what she does, willing to take a few extra minutes to comfort you after hearing bad news, will refer to you the best trusted docs she knows if additional surgeries are needed
Describe the costs associated with your care under Kasey Reynolds at Bethesda Fertility Center.
IUI was $400/each, ovulation trigger shots were $100, IVF was going to be appx. $8,000/each. I have no insurance coverage for fertility specific care.
Describe Kasey Reynolds's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Bethesda Fertility Center.
No preferences. She stated the facts as black and white with statistics.
What specific things went wrong at Bethesda Fertility Center?
  • Failed to convey critical information
7
Doctor
Kasey Reynolds
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
4
Clinic
Bethesda Fertility Center
Cincinnati
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
42 - 43
Treated
2016 - 2017
Success with this Doc
No
Treatment
3 IUI, 1 IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
Dr. Reynolds is friendly and puts you at ease quickly. She is knowledgeable and helps you do understand exactly what the treatment is going to be. She would sit with us to explain what is going on and she had a positive attitude towards our goals.... Dr. Reynolds is efficient and knowledgeable, but also friendly and funny and puts you at ease. I had to leave the clinic because Bethesda does not do frozen donor egg transfers and I miss her!
+ Read more
Age
42 - 43
Treated
2016 - 2017
Success with this Doc
No
Race
Other
Income
$100K - $199K
Occupation
Accountant
Order & Number of Docs Seen
1st of 3 Docs
Treatment
3 IUI, 1 IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
How was your experience with Kasey Reynolds at Bethesda Fertility Center?
Dr. Reynolds is friendly and puts you at ease quickly. She is knowledgeable and helps you do understand exactly what the treatment is going to be. She would sit with us to explain what is going on and she had a positive attitude towards our goals.
What's one piece of advice would you give a prospective patient of Kasey Reynolds at Bethesda Fertility Center?
She is great, so make sure you request her as your doctor if you are going to Bethesda Fertility Clinic.
During treatment, were you treated like a number or a human with Kasey Reynolds at Bethesda Fertility Center?
Dr. Reynolds is efficient and knowledgeable, but also friendly and funny and puts you at ease. I had to leave the clinic because Bethesda does not do frozen donor egg transfers and I miss her!
Describe the protocols Kasey Reynolds used in your cycles at Bethesda Fertility Center and their degree of success.
I do not remember these, as they occurred in 2016- and first half of 2017
Describe your experience with the nursing staff.
The nurses were great! They were friendly and compassionate but also knowledgeable and got back to me quickly.
Describe your experience with Bethesda Fertility Center.
Strengths: Dr. Reynolds is great, great clinic atmosphere, they conducted a 2 hour IVF class when we were first started IVF, which was so helpful. Weaknesses: The lab only does fresh donor egg transfers and we wanted to do frozen so we had to move to a new clinic. I was sad to leave them.
Describe the costs associated with your care under Kasey Reynolds at Bethesda Fertility Center.
The one IVF cycle I did I actually won via a raffle with the clinic! (Too bad it didn't work). The IUI's and other procedures I think cost around 3-4K total, since my insurance covered a lot of it.
Describe Kasey Reynolds's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Bethesda Fertility Center.
I do know know Dr. Reynold's approach to multiple embryo transfers. She only did IUI's for me.
10
Doctor
Kasey Reynolds
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Bethesda Fertility Center
Cincinnati
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
32
Treated
2017
Success with this Doc
?
Treatment
3 Fertility Medications
Diagnosis
Male Factor
10
I felt like talking to Dr. Reynolds was like talking with a friend. She was honest, funny and supportive. She answered any question I had or still do have...Dr. Reynolds, in my experience, has no weaknesses at this point in time. She is a great listener, never makes you feel rushed, answers questions you might think are silly or dumb. She is happy to answer phone calls and emails...
+ Read more
Age
32
Treated
2017
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 Fertility Medications
Diagnosis
Male Factor
10
How was your experience with Kasey Reynolds at Bethesda Fertility Center?
Dr. Reynolds, in my experience, has no weaknesses at this point in time. She is a great listener, never makes you feel rushed, answers questions you might think are silly or dumb. She is happy to answer phone calls and emails.
What's one piece of advice would you give a prospective patient of Kasey Reynolds at Bethesda Fertility Center?
Make sure you create a list of questions no matter how you feel about them. You might think they are silly or dumb but she wont and she will answer any of them.
During treatment, were you treated like a number or a human with Kasey Reynolds at Bethesda Fertility Center?
I felt like talking to Dr. Reynolds was like talking with a friend. She was honest, funny and supportive. She answered any question I had or still do have. My staff was also friendly and welcoming. I got phone calls back immediately and never felt like they didnt care about my journey.
Describe your experience with your nurse at Bethesda Fertility Center. (Assigned nurse: Patty )
I have only had experience with two nurses. Both were friendly and easy to engage with. They answered any questions I had and were honest when I needed to speak with a doctor.
Describe your experience with Bethesda Fertility Center.
The clinic is easy to get in touch with. It is easy to make appointments and to fill out paperwork before your visit. I found other options in my city were a lot harder to get in touch with.
10
Doctor
Kasey Reynolds
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Bethesda Fertility Center
Cincinnati
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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