Rated 8.8
Strongly recommend: 83%Neutral: 9%Don't recommend: 8%8.8
83% strongly recommend
24 reviews
Humanity
9
9
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.9
8.9
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
7.9
7.9
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

LGBTQ Care
10
10
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Responsiveness
7.6
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Albert Einstein
Residency
Cornell
Fellowship
U. of Pennsylvania

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Kat Lin works at

Sound Fertility Care
Rated 8.4
Strongly recommend: 64%Neutral: 23%Don't recommend: 12%8.4

Explore Clinic
Seattle
509 Olive Way
Seattle, WA 98101

20 patient reviews filtered by:

Clear Filters
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2022, Successful
NPS
10
NPS
10
Age 32 - 35
1 IUI
Anovulation
PCOS
European
Income $200K - $499K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Lin and her team always refer to me by name and ask questions like "how is your day going?"...She's very on top of things and I know I'm in good hands with her...have had a bit more difficulty the second time around—both times she is making the decisions about how to proceed, even if she's not the one I see for an ultrasound....
[nurses at Sound Fertility Care] Very kind, caring, and welcoming. Their optimism and cheer is exactly what I need sometimes when things don't go as planned (or it's just a hard day). They are also great at communicating with me via the portal—they always respond quickly and provide clear instructions on my next steps...easy it is to schedule, how small they are, their early morning appt times, and most importantly the team that works there....
How was your experience with Kat Lin at Sound Fertility Care?
She's very on top of things and I know I'm in good hands with her. I trust her, because I've now had one baby from TI cycles that were relatively easy, but also have had a bit more difficulty the second time around—both times she is making the decisions about how to proceed, even if she's not the one I see for an ultrasound. In my experience, every decision she has made was the right decision, but she's also very willing to work with me and hear what I want/make recommendations based on that.
What's one piece of advice would you give a prospective patient of Kat Lin at Sound Fertility Care?
Trust her if you're able to, because she really knows what she's doing! I know that's hard with something so big, but I do think fully trusting Dr. Lin has helped me the second time around.
During treatment, were you treated like a number or a human with Kat Lin at Sound Fertility Care?
Dr. Lin and her team always refer to me by name and ask questions like "how is your day going?" I've had people pop in during blood draws just to say hi and the front desk is always welcoming and seems to know who I am. It's really all the little things that make the difference.
Describe the protocols Kat Lin used in your cycles at Sound Fertility Care and their degree of success.
5mg Letrozole for 5 cycles (3 for baby #1, 2 for hopeful #2) 7.5mg Letrozole for 1 cycle Ovidrel for 1 cycle Everything we did was tailored around my PCOS and what happened in my previous cycle(s). When I didn't respond to Letrozole we tried an increased dose. And when I had a natural cycle where I had a dominant follicle but didn't ovulate I was offered Ovidrel. That said, it's always a choice that's presented to me with the reasoning behind the suggestion, which I always appreciate.
Describe your experience with the nursing staff at Sound Fertility Care.
Very kind, caring, and welcoming. Their optimism and cheer is exactly what I need sometimes when things don't go as planned (or it's just a hard day). They are also great at communicating with me via the portal—they always respond quickly and provide clear instructions on my next steps. And they're very aware of how I'm feeling at any given time, particularly during procedures that can be painful or stressful.
Describe your experience with Sound Fertility Care.
I'm a return patient, we had a successful pregnancy and are now back for #2. We were happy with the clinic for the first baby but at that time I would describe the team as rather direct. In comparison, I feel that this time they are really working to connect with patients and provide what each patient needs (not just medically but also in a supportive way). I also think the clinic has improved with running on time. I wouldn't say that they are 100% on time, but they are significantly better than when I was here in 2019. And now, (in 2022) I know that when they are running behind it's because another patient required a little more time (and I say this because I've had multiple occasions where Dr. Lin has run over with me because it was necessary). But I think they do what they can to run on time, or even early sometimes! My favorite parts about this clinic are how easy it is to schedule, how small they are, their early morning appt times, and most importantly the team that works there. For me, coming here is a good experience from the front desk, on.
Describe the costs associated with your care under Kat Lin at Sound Fertility Care.
Minimal because I have coverage through insurance.
10
Doctor
Kat Lin
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Sound Fertility Care
Seattle
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2019 - 2021, Successful
NPS
10
NPS
10
Age 31 - 33
1 IVF
2 Embryo Freezing
Diminished Ovarian Reserve
Endometriosis
Recurrent Pregnancy Loss
South Asian
Income $200K - $499K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I felt like Dr. Lin personalized the care plan based on my diagnosis very well. She was able to help me conceive by “thinking outside of the box.” She made sure that my partner and I understood every step of the plan and agreed with it...Along with the normal IVF medications, I was also given GH injections to help with possible poor ovarian response. I was also on lupron injections prior to embryo transfer to help suppress the endometriosis.
Weakness of the clinic [Sound Fertility Care] is time management. They do run late sometimes but once I was in an exam room, I did not feel rushed...did a great job at answering all my questions in a timely manner. They were also able to work around my schedule to help me make all the appointments...were very caring and helpful. I felt like I was in great hands at every visit...Each encounter was very personal. Got to know each member of the staff.
How was your experience with Kat Lin at Sound Fertility Care?
I felt like Dr. Lin personalized the care plan based on my diagnosis very well. She was able to help me conceive by “thinking outside of the box.” She made sure that my partner and I understood every step of the plan and agreed with it.
What's one piece of advice would you give a prospective patient of Kat Lin at Sound Fertility Care?
Keep in mind that the process may be long and there will be bumps in the road.
During treatment, were you treated like a number or a human with Kat Lin at Sound Fertility Care?
Each encounter was very personal. Got to know each member of the staff.
Describe the protocols Kat Lin used in your cycles at Sound Fertility Care and their degree of success.
Along with the normal IVF medications, I was also given GH injections to help with possible poor ovarian response. I was also on lupron injections prior to embryo transfer to help suppress the endometriosis.
Describe your experience with your nurse at Sound Fertility Care.
Staff at the clinic was amazing. They all were very caring and helpful. I felt like I was in great hands at every visit.
Describe your experience with Sound Fertility Care.
Weakness of the clinic is time management. They do run late sometimes but once I was in an exam room, I did not feel rushed. They did a great job at answering all my questions in a timely manner. They were also able to work around my schedule to help me make all the appointments.
10
Doctor
Kat Lin
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Sound Fertility Care
Seattle
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
NPS
10
NPS
10
Age 34 - 35
1 IVF
PCOS
Black or African-American
Middle Eastern
Income $200K - $499K
Business Executive
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Lin is knowledgable and detailed. For example, we did genetic testing which required following up with our doctors in another state. Dr. Lin stayed on the trail for weeks until she got the answers we needed to move forward. That, in addition to taking the time to listen to our concerns, explain the pros and cons of each option, and adjust treatment as needed along the way...
The nursing staff [at Sound Fertility Care] was great- always greeted me with a smile. At some point the blood draws and exams became really exhausting but they were always there with something nice and encouraging to say...Great clinic- clean, good size; not too small and not too big. It feels personal. Going through an IVF process is tough so the small things really matter. It was easy to schedule appointments, reschedule as needed, the staff was attentive, and organized.
How was your experience with Kat Lin at Sound Fertility Care?
Dr. Lin is knowledgable and detailed. For example, we did genetic testing which required following up with our doctors in another state. Dr. Lin stayed on the trail for weeks until she got the answers we needed to move forward. That, in addition to taking the time to listen to our concerns, explain the pros and cons of each option, and adjust treatment as needed along the way.
What's one piece of advice would you give a prospective patient of Kat Lin at Sound Fertility Care?
Trust that they know best and ask as many questions as you need to, they really mean it when they say that you can.
During treatment, were you treated like a number or a human with Kat Lin at Sound Fertility Care?
No matter who I spoke to, it felt like I was their only patient. Especially after our first miscarriage. It was tough but we knew it was part of the process. They made sure we knew that we could take our time to deal with it all but at the same time encouraged us to try again- and we did!
Describe your experience with the nursing staff at Sound Fertility Care.
The nursing staff was great- always greeted me with a smile. At some point the blood draws and exams became really exhausting but they were always there with something nice and encouraging to say.
Describe your experience with Sound Fertility Care.
Great clinic- clean, good size; not too small and not too big. It feels personal. Going through an IVF process is tough so the small things really matter. It was easy to schedule appointments, reschedule as needed, the staff was attentive, and organized.
What specific things went wrong at Sound Fertility Care?
  • Failed to consider drug intolerance
Describe the specific things that went wrong at Sound Fertility Care.
An intolerance to a specific substance was not taken into account with one of my medications. This after it was taken into account with other medications. I was on that medication for under a week.
10
Doctor
Kat Lin
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Sound Fertility Care
Seattle
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 40 - 41
1 IVF
Income $500K+
2nd of 2 Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
All of our results were given in person [by Dr. Lin], we were encouraged to ask questions, and overall I truly felt like treatment was calibrated to me instead of one size fits all...was meticulous in explaining everything we'd already been through, what additional tests should be done, and what her recommendations were. For the first time, I actually understood my body and my chances for having a family! Dr. Lin was extremely knowledgeable and took a personalized approach to care, at every step she took time to make sure that we were optimizing our chances.
Everything about this clinic [Sound Fertility Care] is great, especially if you value a personalized approach to fertility treatments. Dr. Lin and all the staff are kind, patient, transparent, and knowledgeable...Jane and Paulinna were both wonderful, they remembered who I am and always asked about vacations, work, etc. Victoria, the billing specialist, went above and beyond to figure out a situation with Progyny. I was a wreck when we went for our first consultation at SRC, thanks to the time and care given by the team I feel like myself again. :)
How was your experience with Kat Lin at Sound Fertility Care?
My experience with Dr. Lin was extremely positive, especially when compared with the previous fertility doctor I'd seen. Dr. Lin was meticulous in explaining everything we'd already been through, what additional tests should be done, and what her recommendations were. For the first time, I actually understood my body and my chances for having a family! Dr. Lin was extremely knowledgeable and took a personalized approach to care, at every step she took time to make sure that we were optimizing our chances.
What's one piece of advice would you give a prospective patient of Kat Lin at Sound Fertility Care?
Trust Dr. Lin. Other clinics can seem like they have faster turnaround, but that's because they're basically running an assembly line. Dr. Lin may want to do more tests or tweak your timeline/treatment, but it's because she's personalizing your treatment based on you and how you respond. This is a stressful time and it can be so hard to wait, but it will be worth it!
During treatment, were you treated like a number or a human with Kat Lin at Sound Fertility Care?
Before Sound Fertility Care we had gone through two unsuccessful egg retrievals at another clinic with no genetically normal embryos. By the time we met with Dr. Lin we were tired, frustrated, and out of hope. Dr. Lin took the time to explain the other clinic's results (we'd never heard about or seen the PGS report from the other clinic until Dr. Lin told us), went through the details of what to expect and how the protocol would change, and has stayed in touch all the way through. All of our results were given in person, we were encouraged to ask questions, and overall I truly felt like treatment was calibrated to me instead of one size fits all. Dr. Lin's staff is also incredible! Jane and Paulinna were both wonderful, they remembered who I am and always asked about vacations, work, etc. Victoria, the billing specialist, went above and beyond to figure out a situation with Progyny. I was a wreck when we went for our first consultation at SRC, thanks to the time and care given by the team I feel like myself again. :)
Describe the protocols Kat Lin used in your cycles at Sound Fertility Care and their degree of success.
Long Lupron protocol, the rationale being that I'd gone through two typical antagonist protocols at another clinic but had no normal embryos (23 eggs, 8 blastocysts, 0 normal over 2 tries). Dr. Lin thought that a different protocol might have better results for me. Medications used: Lupron, Gonal-F, Menopur, Ganirelix, plus growth hormone. Results: 21 eggs, 17 fertilized, 6 blastocysts (3 day 5, 3 day 6), 3 PGS normal. We transferred the best one of the three on April 7 and I'm currently 7 weeks pregnant!
Describe your experience with the nursing staff at Sound Fertility Care.
Jane and Paulinna are fantastic! They constantly sync with Dr. Lin and are up to date on what's going on with you, so I never felt like there was any miscommunication. They were both responsive, helpful, and sympathetic (I definitely cried in that office more than once and never felt ashamed).
Describe your experience with Sound Fertility Care.
Everything about this clinic is great, especially if you value a personalized approach to fertility treatments. Dr. Lin and all the staff are kind, patient, transparent, and knowledgeable. For those of you who have had unsuccessful treatments at other clinics where you felt like just a number: please, take a deep breath and make an appointment at Sound Fertility Care.
Describe the costs associated with your care under Kat Lin at Sound Fertility Care.
Everything was covered by Progyny, so unsure of out of pocket cost.
10
Doctor
Kat Lin
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Sound Fertility Care
Seattle
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
9
NPS
8
Age 35
1 IVF
Diminished Ovarian Reserve
Endometriosis
South Asian
Only Doc Seen
Strongly Recommends
Neutral
Successful
[Dr. Lin] has thorough knowledge of everything related to infertility and it was reassuring to be her patient. She took care of testing and treating all the possible medical issues before proceeding with the transfer. When our first embryo failed to thaw and the embryologist mistakenly told us the gender of our embryos, she was kind enough to call us and apologize even though it wasn't her fault.
Strengths of the clinic [at Sound Fertility Care]: -Clean -Organized -Sanitized... --Weaknesses of the clinic: -Delay even during appointed times. We had to wait a long time to be seen. -Paid parking...There was a new associate at the clinic and she more than once messed up with providing me information on the correct protocol and my correct medicine. After I told Paulinna, she took care of my charts and medicines so I didn't have any more issues.
How was your experience with Kat Lin at Sound Fertility Care?
We were impressed with Dr. Lin on the first visit with her. We had read good reviews about her online and that meeting confirmed that we would be continuing our treatment with her. She has thorough knowledge of everything related to infertility and it was reassuring to be her patient. She took care of testing and treating all the possible medical issues before proceeding with the transfer. When our first embryo failed to thaw and the embryologist mistakenly told us the gender of our embryos, she was kind enough to call us and apologize even though it wasn't her fault.
What's one piece of advice would you give a prospective patient of Kat Lin at Sound Fertility Care?
Don't expect any sugarcoating when it comes to the problems or the results - be prepared for the facts.
During treatment, were you treated like a number or a human with Kat Lin at Sound Fertility Care?
Mostly the team was very considerate towards us and we were kept in loop of what was happening. Dr.Lin took care to cover every issue imaginable. But sometimes a little more details with the process would have helped, especially we didn't know what questions to ask since it was our first time with these treatments.
Describe the protocols Kat Lin used in your cycles at Sound Fertility Care and their degree of success.
--IVF - Menopur , GonalF and leuprotide trigger[9eggs, 3 mature and 2 pgs tested] --FET - Delestrogen, PIO and Estrace[success] --Polyp removal
Describe your experience with your nurse at Sound Fertility Care. (Assigned nurse: Paulinna)
Paulinna was great during all the ultrasounds. Kept me in loop with what was happening during my ultrasounds. I received timely messages from her after the appointments. After we had got our positive, she was extremely helpful during the ultrasounds so that my husband, who was on Facetime(due to covid restrictions), could see and hear everything. Danialla was so good with the blood draws. Usually my blood draws are very hard with other nurses , but Danialla was a pro!
Describe your experience with Sound Fertility Care.
--Strengths of the clinic: -Clean -Organized -Sanitized(very reassuring during covid) --Weaknesses of the clinic: -Delay even during appointed times. We had to wait a long time to be seen. -Paid parking
Describe Kat Lin's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sound Fertility Care.
We had a preference for single transfer.
What specific things went wrong at Sound Fertility Care?
  • Failed to call in prescriptions to pharmacy
  • Failed to inform you of changes in protocol
  • Provided conflicting information
Describe the specific things that went wrong at Sound Fertility Care.
There was a new associate at the clinic and she more than once messed up with providing me information on the correct protocol and my correct medicine. After I told Paulinna, she took care of my charts and medicines so I didn't have any more issues.
9
Doctor
Kat Lin
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Sound Fertility Care
Seattle
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
5 of 5
2019 - 2020, Successful
NPS
10
NPS
10
Age 37 - 38
2 Embryo Freezing
South Asian
Income $200K - $499K
Consultant
2nd of 3 Docs
3 IUI With Other Docs
IVF With Other Docs
2 Embryo Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Lin strong prefers to transfer 1 embryo at a time especially if it is PGS tested...took a personal approach with husband and I. She really took the time to investigate my case. She tested to see if I had endometrosis. Also, she tested my husband's sperm mobility. Also, she removed polyps in my uterus as well to ensure my embroy transfer would go well...I was impressed right with her knowledge on my case and the cutting research that she does in fertility research. She sent me article and even nutrition tips. I felt right away she was invested in my journey to have a child.
All of the staff [at Sound Fertility Care] was extremely responsible and knowledgeable. They were very responsive and helpful. I do not have any criticisms of them...They [monitoring appointments] were well oiled machine and they did things pretty quickly and efficiently...The team is very knowledgeable but is small and mighty. It's not a big operation but I think that's what makes this clinic special. They make sure they don't take on too many patients that they can't treat. There are some restrictions, they do cycles at certain times unlike other clinics but my husband I had a lot of success with them. It is important to be willing to work with them.
How was your experience with Kat Lin at Sound Fertility Care?
Dr. Lin is very thorough and you can tell this is her life passion. I do not have any criticisms of her. At Seattle Reproductive Medicine, I had different doctors doing different procedures. I was impressed right with her knowledge on my case and the cutting research that she does in fertility research. She sent me article and even nutrition tips. I felt right away she was invested in my journey to have a child.
What's one piece of advice would you give a prospective patient of Kat Lin at Sound Fertility Care?
To do IVF, you have to be invested. You can't just go through the emotions and listen to Dr. Lin and her care team and respect their time. They are working with a lot of patients.
During treatment, were you treated like a number or a human with Kat Lin at Sound Fertility Care?
Dr. Lin took a personal approach with husband and I. She really took the time to investigate my case. She tested to see if I had endometrosis. Also, she tested my husband's sperm mobility. Also, she removed polyps in my uterus as well to ensure my embroy transfer would go well. She is a gifted surgeon and up on the latest fertility research and does great job of explaining things. I always felt like I was in good hands.
Describe the protocols Kat Lin used in your cycles at Sound Fertility Care and their degree of success.
Dr. Lin had made me do duo stimulation for my egg retrieval. Also, she had me do growth hormone as well which was helpful. I had low ovarian reserve and was poor responder to the fertility drugs. Also, I think not doing ICSYS was helpful. My husband's sperm motility was good and we were able to fertilize more eggs and get 5 viable embryos (that were PGS Tested)
Describe your experience with your nurse at Sound Fertility Care. (Assigned nurse: Jane )
All of the staff was extremely responsible and knowledgeable. They were very responsive and helpful. I do not have any criticisms of them.
Describe your experience with Sound Fertility Care.
The team is very knowledgeable but is small and mighty. It's not a big operation but I think that's what makes this clinic special. They make sure they don't take on too many patients that they can't treat. There are some restrictions, they do cycles at certain times unlike other clinics but my husband I had a lot of success with them. It is important to be willing to work with them.
Describe your experience with your monitoring appointments at Sound Fertility Care.
They were well oiled machine and they did things pretty quickly and efficiently.
Describe Kat Lin's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sound Fertility Care.
Dr. Lin strong prefers to transfer 1 embryo at a time especially if it is PGS tested.
10
Doctor
Kat Lin
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
10
Clinic
Sound Fertility Care
Seattle
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 36
1 Fertility Medications
Unexplained
European
Income $100K - $199K
2nd of 2 Docs
4 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Lin] was able to pivot quickly during the first IUI - my husband’s count was lower than expected so instead of canceling the treatment she called him back in for a second sample) the second pivot of the first treatment was learning the angle of my cervix both of these ended up being things that would happen going forward. The first IUI resulted in a chemical pregnancy, sadly the baby wasn’t sticky...
[nurses at Sound Fertility Care] always seemed to pick up the conversation right where we left off after the last visit. Jane even went out of her way to drop off medicine for me in my neck of the woods when I just couldn’t make it to the clinic on time...IUI was about 3,000 IVF was about 21,000 for retrieval and placement 8000 for just the embryo placement Above is very loose math and includes medication costs...The billing department was probably my biggest headache. Hard to get in touch with but also only seemed to reach out over bills before sending to collections and even that was only by email...
How was your experience with Kat Lin at Sound Fertility Care?
This clinic was absolutely the best. Granted, for me, it was more expensive, but well worth it to be treated with dignity and respect. Dr. Lin was patient with my over-explaining details when she asked me questions and my need for all information and even open to me asking about stuff I found while researching online. She listened and did her best to relieve my anxiety (which I had a lot after another clinic tore me up and made me feel like I was only a paycheck for them) She was great at helping me not get discouraged, providing as much insight as possible in what I could do diet wise and vitamin wise to help the process as naturally as possible as well as keeping everything straight forward so I understood what was happening at any given time. During the first IUI with her my husbands count was a little lower than optimal so they pivoted quickly to bring him back in for a second retrieval before my appointment. This was an amazing experience even though it didn’t work the fact that she went above and beyond like this to give us the best possible chance was awesome- and we implemented this change into our future appointments.
What's one piece of advice would you give a prospective patient of Kat Lin at Sound Fertility Care?
Fertility treatment may not be one and done, it takes time and patience. It’s also not easy or instantaneous. So finding the right doctor and team is paramount. Dr Lin wants to help, it’s obvious that she wants to help families have babies and is willing to offer solutions that you may not have even known existed. I chose her because she had won awards in the Seattle area as the best doctor, and I stayed when I realized that she deserved ever single one.
During treatment, were you treated like a number or a human with Kat Lin at Sound Fertility Care?
Dr Lin made me feel like a human of value and respect. She listened to my experience from a previous doctor and was mortified for me. She re ran all the blood tests and found my issue not as detrimental as the other place said - thinking that the other place mixed up my bloodwork. But the main thing for me was that she always at least popped in to say hi even if she wasn’t the one performing the procedure that day.
Describe the protocols Kat Lin used in your cycles at Sound Fertility Care and their degree of success.
She saw my ovarian reserve results from my OB and thought she would run them again. Turned out that the result was better than originally stated to me. She thought that IUI would be a fine place to start and she also listened to me when I said I can’t afford much (unemployed due to Covid layoffs) She was able to pivot quickly during the first IUI - my husband’s count was lower than expected so instead of canceling the treatment she called him back in for a second sample) the second pivot of the first treatment was learning the angle of my cervix both of these ended up being things that would happen going forward. The first IUI resulted in a chemical pregnancy, sadly the baby wasn’t sticky. We did 3 more then in September started discussing IVF Knowing my budget was low she offered information about donated eggs which I was considering. We were giving me 3 month break from the meds before starting hormones in December. I had asked about a hormone I had read about online which she agreed would be worth trying to boost my egg retrieval number. I ended up with a positive pregnancy test days before my treatment was to begin. They then got me safely to 10 weeks before sending me to a new OB.
Describe your experience with your nurse at Sound Fertility Care. (Assigned nurse: Jane)
Jane and Paulina were the team members I saw most often when I came in and they too always seemed to pick up the conversation right where we left off after the last visit. Jane even went out of her way to drop off medicine for me in my neck of the woods when I just couldn’t make it to the clinic on time. These people truly care what happens, they were there for my saddest moments but also my most joyous one. Paulina was mostly in charge of performing the treatment when Dr Lin was with another patient. She was always considerate and also was genuinely hoping for the best results each time. I was grateful for all these wonderful ladies and how supportive they were.
Describe your experience with Sound Fertility Care.
The billing department was probably my biggest headache. Hard to get in touch with but also only seemed to reach out over bills before sending to collections and even that was only by email. I only used the app on my cellphone and the billing stuff there wasn’t accessible. But I was willing to pay my bills, just needed to know I had them. Luckily none actually made it to collections so my credit is still in tact. (Should be noted that the app has been updated now and I think this was addressed)
Describe the costs associated with your care under Kat Lin at Sound Fertility Care.
IUI was about 3,000 IVF was about 21,000 for retrieval and placement 8000 for just the embryo placement Above is very loose math and includes medication costs
10
Doctor
Kat Lin
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Sound Fertility Care
Seattle
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2020, Successful
NPS
10
NPS
10
Age 30 - 33
3 IUI
European
Income $200K - $499K
Consultant
Only Doc Seen
Donor Sperm
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
Dr. Lin is so knowledgeable and professional. I knew what to expect from my process each and every step of the way. She was open and made herself available when I needed questions answered or if there were any changes to the process...We tracked my ovulation / LH levels very closely and made sure to time appointments at the peak timeframe necessary
The only negative thing I have to say about the [Sound Fertility Care] clinic is the downtown Seattle parking! Other than that, I always had a great experience. I made the drive from Vancouver, WA for every appointment because I had so much trust in this team...They were all very sweet and helpful...Dr. Lin was always open to answering any of my questions or explaining things deeper if I needed.
How was your experience with Kat Lin at Sound Fertility Care?
Dr. Lin is so knowledgeable and professional. I knew what to expect from my process each and every step of the way. She was open and made herself available when I needed questions answered or if there were any changes to the process. I couldn’t have asked for a better experience.
What's one piece of advice would you give a prospective patient of Kat Lin at Sound Fertility Care?
Ask whatever you feel like you need to ask to understand your process! Dr. Lin was always open to answering any of my questions or explaining things deeper if I needed.
During treatment, were you treated like a number or a human with Kat Lin at Sound Fertility Care?
The entire team is so personable and accommodating. I never felt like just a number.
Describe the protocols Kat Lin used in your cycles at Sound Fertility Care and their degree of success.
We tracked my ovulation / LH levels very closely and made sure to time appointments at the peak timeframe necessary. Ultrasounds were used to see follicle sizes in correlation with blood tests to see LH levels. I did not require any medication and ovulated naturally. My first IUI procedure, we got pregnant on the first try. My second IUI process took 2 tries. Both pregnancies resulted in healthy, happy babies
Describe your experience with the nursing staff at Sound Fertility Care.
They were all very sweet and helpful.
Describe your experience with Sound Fertility Care.
The only negative thing I have to say about the clinic is the downtown Seattle parking! Other than that, I always had a great experience. I made the drive from Vancouver, WA for every appointment because I had so much trust in this team!
Describe the costs associated with your care under Kat Lin at Sound Fertility Care.
The process was financially very reasonable and I was aware of anticipated costs prior to the procedures.
10
Doctor
Kat Lin
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
LGBTQ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Sound Fertility Care
Seattle
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
LGBTQ Care
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Successful
NPS
10
NPS
10
Age 30 - 32
1 IUI
4 IVF
Endometriosis
Poor Egg Quality
Tubal Blockage
Unexplained
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Lin's clinic is small- it's just her! She was at all of our appointments, took the time to answer every single question we ever had, without ever rushing us out the door. She sat through plenty of tears and freak outs and always treated us compassionately...She was warm and friendly, candid, honest, and full of information. We were treated like humans who were dealing with a sensitive topic. I always felt like she took my opinions seriously as well, which was really important to me.
After a second failed transfer [at Sound Fertility Care], we started to investigate my uterus and found inflammation. Our next transfer was a chemical. But, now we were out of embryos. This time, we decided to do a little embryos banking as we finally had insurance...I absolutely loved each and every nurse that I dealt with...I went there for a long time, so I got to know all of them! My only real complaint about the clinic as a whole was there was sometimes a lack of communication between the Dr and the nurse staff, and I sometimes felt like I was needing to follow up and remind people of new plans.
How was your experience with Kat Lin at Sound Fertility Care?
Dr Lin is terrific! I never felt like I was in a baby making factory, like I've heard my friends describe their clinics. She was warm and friendly, candid, honest, and full of information. We were treated like humans who were dealing with a sensitive topic. I always felt like she took my opinions seriously as well, which was really important to me.
What's one piece of advice would you give a prospective patient of Kat Lin at Sound Fertility Care?
Make sure to ask lots of questions if there is anything you don't understand!
During treatment, were you treated like a number or a human with Kat Lin at Sound Fertility Care?
Dr Lin's clinic is small- it's just her! She was at all of our appointments, took the time to answer every single question we ever had, without ever rushing us out the door. She sat through plenty of tears and freak outs and always treated us compassionately
Describe the protocols Kat Lin used in your cycles at Sound Fertility Care and their degree of success.
We started with a typical antagonist protocol, as on the surface I seemed like a straightforward patient. Young, no obvious problems, etc. Our first IVf cycle was kind of a disaster, because all our embryos dropped off after Day 3, after having had a good start. The second cycle, we tweaked things to deal with that Day 3 drop off. We did a long lupron protocol, and froze all Day 1. Later, we transferred on Day 3 and were able to save some additional embryos on Day 5. After a second failed transfer, we started to investigate my uterus and found inflammation. Our next transfer was a chemical. But, now we were out of embryos. This time, we decided to do a little embryos banking as we finally had insurance. For our 3rd egg retrieval, we went back to an antagonist protocol but added in human growth Hormone, and we were able to freeze 6 embryos! The following cycle, we did the same thing and froze an additional 5 embryos. We were able to do PGS testing this time because of that insurance, and we found that only 3 were normal, which is pretty typical of endometriosis patients. Now that we finally had some quality tested embryos, we did a course of Lupron to quiet any endometriosis before attempting another transfer- this time which was successful!
Describe your experience with the nursing staff at Sound Fertility Care.
I absolutely loved each and every nurse that I dealt with at Sound Fertility. I went there for a long time, so I got to know all of them! My only real complaint about the clinic as a whole was there was sometimes a lack of communication between the Dr and the nurse staff, and I sometimes felt like I was needing to follow up and remind people of new plans. I know that this is often the nature of this branch of medicine, because you have to change things daily to deal with peoples bodies, and, Dr Lin wants to help everyone when one person can only do so much. I'm a really anal person anyways, so it wasn't a big deal as I was constantly going over my own treatments plans, but I could see this becoming a problem for someone else.
Describe your experience with Sound Fertility Care.
I think I answered this more under the nurse section, but, this clinic was rather new when I started going to them, so it took some time to find their grove and get communication going smoothly. The billing department was having trouble when we started going, so we often never had any financial counseling. Thankfully, we eventually got insurance and didn't need to deal with the billing department anymore, but it looks like they have a great person in there now!
Describe the costs associated with your care under Kat Lin at Sound Fertility Care.
The billing was murky in the beginning because of changing staff, but I believe I paid roughly $35k for two egg retrievals, 2 or 3 transfers, one IUI, and initial testing. The rest of my treatments were under insurance. Also, my medications were roughly $5k per egg retrieval, and $2k per FET.
10
Doctor
Kat Lin
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Sound Fertility Care
Seattle
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
10
NPS
10
Age 42 - 43
2 IVF
Diminished Ovarian Reserve
Endometriosis
Male Factor
Poor Egg Quality
European
Income $50K - $99K
Lawyer
3rd of 3 Docs
7 IVF With Other Docs
Embryo Freezing With Other Docs
Donor Eggs With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
She recommended DuoStim because of my age (42) and we used donor sperm for the first cycle and my husband’s sperm for the second. Up until that point, RE’s has told me ours was an egg quality problem. We knew we had male factor and my eggs had to undergo ICSI so she suggested we try donor sperm which did not require ICSI, and we got a genetically normal embryo out of that strategy...She supported, maybe even preferred genetically screening embryos and she and I agreed that transferring only one of those at a time was prudent.
There have been a couple different front desk coordinator’s since I started my care [at Sound Fertility Center]...By far the best is Louisa. She is warm and welcoming and funny with folks entering the office...What I appreciated most about her [nurse] was that when I would ask her a question, and she would first look at my medical records before answering. I always thought the answer was informed by my particular case. She also has a great sense of humor, a deep intellect and gives great hugs!
How was your experience with Kat Lin at Sound Fertility Care?
She takes time, I never felt rushed in raising one more concern. I brought papers and studies to her and if she didn’t know the authors, which was often the case, she dug into them with me. I truly felt like a participant in my own care.
What's one piece of advice would you give a prospective patient of Kat Lin at Sound Fertility Care?
Be patient, she is usually running behind, but you will be thankful she takes all the time that’s needed with you when it is your turn. Best to go with a little bit of work to do or a book. Her staff take it all in stride and make waiting bearable.
During treatment, were you treated like a number or a human with Kat Lin at Sound Fertility Care?
Dr Lin remembers, or has systems in place to help her remember, all of my details. She takes time to connect with her patients as people and I feel she genuinely cares about her patients and their outcomes. I also have the utmost respect for her knowledge base and problem solving skills which makes me feel I’m in very competent hands.
Describe the protocols Kat Lin used in your cycles at Sound Fertility Care and their degree of success.
She recommended DuoStim because of my age (42) and we used donor sperm for the first cycle and my husband’s sperm for the second. Up until that point, RE’s has told me ours was an egg quality problem. We knew we had male factor and my eggs had to undergo ICSI so she suggested we try donor sperm which did not require ICSI, and we got a genetically normal embryo out of that strategy.
Describe your experience with your nurse at Sound Fertility Care. (Assigned nurse: Jane Peterson)
Jane is amazing. What I appreciated most about her was that when I would ask her a question, and she would first look at my medical records before answering. I always thought the answer was informed by my particular case. She also has a great sense of humor, a deep intellect and gives great hugs!
Describe your experience with Sound Fertility Care.
There have been a couple different front desk coordinator’s since I started my care there. By far the best is Louisa. She is warm and welcoming and funny with folks entering the office. She was briefly my care coordinator as well but I think her talents are best used at the front desk, keeping the flow of traffic moving, adjusting expectations when Dr L is running late and making people feel warm and welcome.
Describe the costs associated with your care under Kat Lin at Sound Fertility Care.
Her IVF cycles are more expensive (we are out of pocket) than SRM and PNWF but the amount of her undivided attention is far and away more than I experienced at those other clinics. She is 100% with it
Describe Kat Lin's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sound Fertility Care.
She supported, maybe even preferred genetically screening embryos and she and I agreed that transferring only one of those at a time was prudent.
10
Doctor
Kat Lin
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Sound Fertility Care
Seattle
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2018 - 2019, Unknown Success
NPS
10
NPS
8
Age 38 - 39
2 IUI
Unexplained
European
Income $100K - $199K
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Neutral
Success w/ Doc Too early to know
Dr. Lin has a wealth of experience in female and make factor infertility. She wanted to get to know us, not just our fertility history. She provides straightforward information and is compassionate when needed. I have felt very well cared for.... I see her every visit and she provides clear information specific to our cycles, not generalized. She also handled our pregnancy loss with compassion.... Dr. Lin has a wealth of experience in female and make factor infertility.
Great doctor, great clinical staff [Sound Fertility Care], and scheduling is easy. Appointments are often behind, because you see Dr. Lin in almost every visit. Billing and financial counseling need improvement. Billing is slow and estimates are not always accurate. We have provided Dr. Lin with feedback, which she appreciated, but I’m not sure how much it’s improved.... Per cycle: IUI $895 (included visits, ultrasound, insemination) Semen testing & prep: $175.00 Meds $300
How was your experience with Kat Lin at Sound Fertility Care?
Dr. Lin has a wealth of experience in female and make factor infertility. She wanted to get to know us, not just our fertility history. She provides straightforward information and is compassionate when needed. I have felt very well cared for.
What's one piece of advice would you give a prospective patient of Kat Lin at Sound Fertility Care?
I recommend taking notes from the beginning. Don’t be afraid to ask questions or communicate when if there are issues with your protocol, billing or clinical experience.
During treatment, were you treated like a number or a human with Kat Lin at Sound Fertility Care?
Dr. Lin took the time to get to know me and my husband. I see her every visit and she provides clear information specific to our cycles, not generalized. She also handled our pregnancy loss with compassion.
Describe the protocols Kat Lin used in your cycles at Sound Fertility Care and their degree of success.
IUI #1: Clomid (100mg for 10 days), Ovidrel (250mg). Post IUI: Endometrin (100mg daily). Results: negative pregnancy test. *Polyp discovered mid-cycle and removed after. IUI #2: Clomid (100mg for 10 days), Ovidrel (250mg). Post IUI: Endometrin (100mg daily). Results: positive pregnancy test, misscarried at 10w (unknown cause).
Describe your experience with the nursing staff at Sound Fertility Care.
The clinical staff are great. They are helpful, provide great information and support and, like dr. Lin, are very compassionate.
Describe your experience with Sound Fertility Care.
Great doctor, great clinical staff, and scheduling is easy. Appointments are often behind, because you see Dr. Lin in almost every visit. Billing and financial counseling need improvement. Billing is slow and estimates are not always accurate. We have provided Dr. Lin with feedback, which she appreciated, but I’m not sure how much it’s improved.
Describe the costs associated with your care under Kat Lin at Sound Fertility Care.
Per cycle: IUI $895 (included visits, ultrasound, insemination) Semen testing & prep: $175.00 Meds $300
10
Doctor
Kat Lin
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
3 of 5
8
Clinic
Sound Fertility Care
Seattle
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
2019, Unknown Success
NPS
10
NPS
N/A
Age 39
1 IVF
Recurrent Pregnancy Loss
Unexplained
European
Income $100K - $199K
Marketer or PR
3rd of 3 Docs
6 Fertility Medications With Other Docs
Strongly Recommends
Success w/ Doc Too early to know
Saw Dr. Lin at every visit...made us feel at home from the start. She did a great job analyzing my husband and my communication styles and adapted her style to fit ours. She took on my fairly complicated history of losses and was basically like “I don’t know what has caused this in the past, but we’re going to do everything we can to get you a healthy baby.” She was optimistic and reassuring from the start. Also she’s ridiculously smart and a great doctor!
Started with IVF, conventional treatment [at Sound Fertility Care]. I had 44 active follicles so we dialed back the stims. I still had 30 eggs retrieved, 28 were mature, 12 made it to freeze, 7 were PGS normal...The team is so awesome! After you see dr Lin they will spend a ton of time with you teaching about injections or just talking you through the upcoming procedures. I’m the type of person that wants to have all of the info possible, they were happy to give it to me!
How was your experience with Kat Lin at Sound Fertility Care?
Dr. Lin made us feel at home from the start. She did a great job analyzing my husband and my communication styles and adapted her style to fit ours. She took on my fairly complicated history of losses and was basically like “I don’t know what has caused this in the past, but we’re going to do everything we can to get you a healthy baby.” She was optimistic and reassuring from the start. Also she’s ridiculously smart and a great doctor!
What's one piece of advice would you give a prospective patient of Kat Lin at Sound Fertility Care?
Be totally honest from your first meeting.
During treatment, were you treated like a number or a human with Kat Lin at Sound Fertility Care?
Saw Dr. Lin at every visit. And the office staff is awesome! They always remember my name and my history.
Describe the protocols Kat Lin used in your cycles at Sound Fertility Care and their degree of success.
Started with IVF, conventional treatment. I had 44 active follicles so we dialed back the stims. I still had 30 eggs retrieved, 28 were mature, 12 made it to freeze, 7 were PGS normal. I’m in the middle of a medicated frozen embryo transfer, estrogen and progesterone supplements. I just got my first positive pregnancy test!
Describe your experience with your nurse at Sound Fertility Care. (Assigned nurse: Jane, Louisa, Maxine, Paulinna )
The team is so awesome! After you see dr Lin they will spend a ton of time with you teaching about injections or just talking you through the upcoming procedures. I’m the type of person that wants to have all of the info possible, they were happy to give it to me!
Describe Kat Lin's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sound Fertility Care.
I’m terrified of twins, Dr. Lin encouraged me to only transfer one due to my age and possible complications with twin geriatric pregnancies.
10
Doctor
Kat Lin
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
Nursing Staff
5 of 5
2019, Unknown Success
NPS
9
NPS
9
Age 36
1 Fertility Medications
Unexplained
European
Income $200K - $499K
Consultant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
We are wary on and after not finding any particular issues with our fertility, has recommended IUI. ... She’s [Dr. Lin] been honest with us about the risk factors and recommendations regarding treatment ... She is very straightforward about the options and ways to work around some of the challenges we’ve had. She is also very good about connecting us and helping to facilitate the larger treatment team within her clinic [Sound Fertility Care]
Billing office responsiveness is a bit slow. Even though they [Sound Fertility Care] have a portal messaging, billing office does not seem to respond except from requests from front office. I’d recommend removing billing office from being able to send portal messages if they’re not going to check them. ... She [Dr. Lin] considers multiple births to be a failure, so to us that’s a very clear approach and aligns with our overall hopes for family growth.
How was your experience with Kat Lin at Sound Fertility Care?
She is very straightforward about the options and ways to work around some of the challenges we’ve had. She is also very good about connecting us and helping to facilitate the larger treatment team within her clinic
What's one piece of advice would you give a prospective patient of Kat Lin at Sound Fertility Care?
Be open about your questions and concerns. She’s open to looking up impacts of medications or past conditions, and honest in sharing her thoughts on risks/impact on fertility
During treatment, were you treated like a number or a human with Kat Lin at Sound Fertility Care?
She’s been honest with us about the risk factors and recommendations regarding treatment
Describe the protocols Kat Lin used in your cycles at Sound Fertility Care and their degree of success.
We are wary on and after not finding any particular issues with our fertility, has recommended IUI.
Describe your experience with Sound Fertility Care.
Billing office responsiveness is a bit slow. Even though they have a portal messaging, billing office does not seem to respond except from requests from front office. I’d recommend removing billing office from being able to send portal messages if they’re not going to check them.
Describe the costs associated with your care under Kat Lin at Sound Fertility Care.
Too early to tell
Describe Kat Lin's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sound Fertility Care.
She considers multiple births to be a failure, so to us that’s a very clear approach and aligns with our overall hopes for family growth.
9
Doctor
Kat Lin
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
9
Clinic
Sound Fertility Care
Seattle
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2019, Successful
NPS
10
NPS
10
Age 42
3rd of 3 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Kat Lin] is very knowledgeable and she was very willing to take time to patiently educate us, which helped us prepare better. We feel she gave more individual attention and tailored the IVF regimen based on the individual patient. We feel like she was actively looking for the root cause of our previous failures and was willing to make continual adjustments to fit our circumstances and my bodies reaction to the medication.
The Patient Portal system that Sound Fertility uses is a bit hard to navigate and not super user friendly (if there is a message reply button, I never found it!), however the staff was always very responsive to our questions we posted on Patient Portal. Sometimes the wait time was around 15 minutes beyond the appointment time which we found reasonable for us. To Dr. Lin and the staff at Sound Fertility, we cannot thank you enough!!
How was your experience with Kat Lin at Sound Fertility Care?
Due to my age (just over 40) I knew that odds were not in my favor when I started IVF. Me and my husband had tried naturally for 1.5 years and then tried IUI twice but were not successful. Then we decided to try IVF and chose Pacific Northwest Fertility. After 3 cycles of egg retrieval (over a period of 5 months), we were not able to get any viable embryos that passed the chromosome test. We felt like we were at a dead end and uncertain if it would be worthwhile to try again. We did some more research and found Dr. Kathleen Lin and Sound Fertility. We saw some feedback from some of Dr. Lin's patients that had been unsuccessful with Pacific Northwest Fertility and were able to successfully conceive with treatment from Sound Fertility. That was all we needed to give us hope to continue and try one more time. We contacted Dr Lin and we were able to start an egg retrieval cycle the next month. She evaluated our situation and recommended that we do a Duo-Stim egg retrieval. After the two Duo-Stim egg retrievals, we were shocked to find out that we had 3 good embryos! One of them is my baby boy that will be born in 2 months! When we consider how we achieved success with Dr. Lin, we came up with a few reasons: She is very knowledgeable and she was very willing to take time to patiently educate us, which helped us prepare better. We feel she gave more individual attention and tailored the IVF regimen based on the individual patient. We feel like she was actively looking for the root cause of our previous failures and was willing to make continual adjustments to fit our circumstances and my bodies reaction to the medication. Dr. Lin has a great team that also gave us great individual attention. Jane, Louisa, and Paulina were great! The communication between the team was really great and each team member always seemed aware of the latest status of our IVF treatment. Initially we interacted with Jane and always found her very friendly and attentive. When we first met Paulina, she was new on the team. After just a few months, she completely earned our trust and we found her to be among the most capable medical professionals that we met during our IVF journey. We really appreciated a few times when we had problems on the weekend, Dr. Lin and Paulina were both willing to talk with us. Paulina even did an unplanned visit to the office on short notice on the weekend to meet us for an urgent matter. We always had lots of questions and never once felt rushed by Dr. Lin, and she has an ability to explain things very clearly. The Patient Portal system that Sound Fertility uses is a bit hard to navigate and not super user friendly (if there is a message reply button, I never found it!), however the staff was always very responsive to our questions we posted on Patient Portal. Sometimes the wait time was around 15 minutes beyond the appointment time which we found reasonable for us. To Dr. Lin and the staff at Sound Fertility, we cannot thank you enough!!
What's one piece of advice would you give a prospective patient of Kat Lin at Sound Fertility Care?
Contact her immediately. I understand she has quite a waiting list.
During treatment, were you treated like a number or a human with Kat Lin at Sound Fertility Care?
Due to my age (just over 40) I knew that odds were not in my favor when I started IVF. Me and my husband had tried naturally for 1.5 years and then tried IUI twice but were not successful. Then we decided to try IVF and chose Pacific Northwest Fertility. After 3 cycles of egg retrieval (over a period of 5 months), we were not able to get any viable embryos that passed the chromosome test. We felt like we were at a dead end and uncertain if it would be worthwhile to try again. We did some more research and found Dr. Kathleen Lin and Sound Fertility. We saw some feedback from some of Dr. Lin's patients that had been unsuccessful with Pacific Northwest Fertility and were able to successfully conceive with treatment from Sound Fertility. That was all we needed to give us hope to continue and try one more time. We contacted Dr Lin and we were able to start an egg retrieval cycle the next month. She evaluated our situation and recommended that we do a Duo-Stim egg retrieval. After the two Duo-Stim egg retrievals, we were shocked to find out that we had 3 good embryos! One of them is my baby boy that will be born in 2 months! When we consider how we achieved success with Dr. Lin, we came up with a few reasons: She is very knowledgeable and she was very willing to take time to patiently educate us, which helped us prepare better. We feel she gave more individual attention and tailored the IVF regimen based on the individual patient. We feel like she was actively looking for the root cause of our previous failures and was willing to make continual adjustments to fit our circumstances and my bodies reaction to the medication. Dr. Lin has a great team that also gave us great individual attention. Jane, Louisa, and Paulina were great! The communication between the team was really great and each team member always seemed aware of the latest status of our IVF treatment. Initially we interacted with Jane and always found her very friendly and attentive. When we first met Paulina, she was new on the team. After just a few months, she completely earned our trust and we found her to be among the most capable medical professionals that we met during our IVF journey. We really appreciated a few times when we had problems on the weekend, Dr. Lin and Paulina were both willing to talk with us. Paulina even did an unplanned visit to the office on short notice on the weekend to meet us for an urgent matter. We always had lots of questions and never once felt rushed by Dr. Lin, and she has an ability to explain things very clearly. The Patient Portal system that Sound Fertility uses is a bit hard to navigate and not super user friendly (if there is a message reply button, I never found it!), however the staff was always very responsive to our questions we posted on Patient Portal. Sometimes the wait time was around 15 minutes beyond the appointment time which we found reasonable for us. To Dr. Lin and the staff at Sound Fertility, we cannot thank you enough!!
Describe your experience with Sound Fertility Care.
When we consider how we achieved success with Dr. Lin, we came up with a few reasons: She is very knowledgeable and she was very willing to take time to patiently educate us, which helped us prepare better. We feel she gave more individual attention and tailored the IVF regimen based on the individual patient. We feel like she was actively looking for the root cause of our previous failures and was willing to make continual adjustments to fit our circumstances and my bodies reaction to the medication.
10
Doctor
Kat Lin
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Sound Fertility Care
Seattle
NPS
Operations
5 of 5
Scheduling
4 of 5
Nursing Staff
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2018, Successful
NPS
10
NPS
10
Age 29 - 32
2 IVF
1 Egg Freezing
Tubal Blockage
European
Income $100K - $199K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Kat Lin] takes time to build relationships with her patients... I had some bleeding at 6 weeks. I called her after hours, crying and scared. She was so reassuring and calm. She even called me several hours later to see how I was feeling - both emotionally and physically. This was a Saturday night! She has always gone above and beyond to make sure we feel cared about and because of that, we trust her wholeheartedly.
The primary strength of Sound Fertility Care is that it is a one doctor practice. It makes all the difference to have Dr. Lin at every appointment, doing every procedure. Weakness would be nursing staff turnover, parking (its $7 every time I visit the clinic, which adds up!), and I hear there is a waitlist, although that has never applied to me...There seems to be a lot of turnover with the nursing staff - so I am not sure what that means about the practice. That said, she has been hiring amazing nurses and a lot of them are actually midwives so the compassion and bond we have with them is incredible. Dr. Lin has hired a staff of very smart, compassionate females.
How was your experience with Kat Lin at Sound Fertility Care?
Dr. Lin is incredible. She is very obviously brilliant and exceptional in her field. We have always felt so confident in her abilities as an RE. On top of that, she is personable, relatable, kind, and compassionate. She takes time to build relationships with her patients, even though I don't understand how she could find the time (or the brain space!). We always felt like she cared about us and listened to us. After our second round of IVF that resulted in our very first pregnancy, I had some bleeding at 6 weeks. I called her after hours, crying and scared. She was so reassuring and calm. She even called me several hours later to see how I was feeling - both emotionally and physically. This was a Saturday night! She has always gone above and beyond to make sure we feel cared about and because of that, we trust her wholeheartedly.
What's one piece of advice would you give a prospective patient of Kat Lin at Sound Fertility Care?
Be patient, ask questions. Know you are in the best hands possible with Dr. Lin.
During treatment, were you treated like a number or a human with Kat Lin at Sound Fertility Care?
Kat has an incredible memory. She remembers details we told her in passing. I have always felt like she is listening to everything we say and cares about how we are feeling. I feel like she takes time to know us, as people and as a couple. The whole reason we went with Dr. Lin is because she treated us like a human and not a number. She truly cares about her patients and their success.
Describe the protocols Kat Lin used in your cycles at Sound Fertility Care and their degree of success.
I don't totally remember (sorry!) but generally - I had both of my fallopian tubes removed due to blockage. Dr. Lin helped me through that surgery. Then we did a round of IVF with a single embryo fresh transfer. The birth control I was on prior to the cycle really suppressed my system so we had a hard time with the stimulation phase - which came as a surprise to all of us. The embryo transfer did not result in a pregnancy. So for the next round, Dr. Lin made several adjustments and I ended up over stimulating! Which was actually a better outcome, as we were able to freeze three embryos for later transfer while my body healed. Our frozen transfer was so easy, no surprises, and had no complications. We transferred two frozen embryos and I got pregnant with my daughter! I am currently under the care of Dr. Lin for an FET, hoping for a sibling!
Describe your experience with the nursing staff at Sound Fertility Care.
There seems to be a lot of turnover with the nursing staff - so I am not sure what that means about the practice. That said, she has been hiring amazing nurses and a lot of them are actually midwives so the compassion and bond we have with them is incredible. Dr. Lin has hired a staff of very smart, compassionate females.
Describe your experience with Sound Fertility Care.
The primary strength of Sound Fertility Care is that it is a one doctor practice. It makes all the difference to have Dr. Lin at every appointment, doing every procedure. Weakness would be nursing staff turnover, parking (its $7 every time I visit the clinic, which adds up!), and I hear there is a waitlist, although that has never applied to me.
Describe the costs associated with your care under Kat Lin at Sound Fertility Care.
Cost was a major factor for our first round, as we were paying out of pocket. Dr. Lin's clinic is one of the lowest IVF costs in Seattle.
Describe Kat Lin's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sound Fertility Care.
At first, because I was only 29, we elected to transfer one fresh embryo. That cycle was not successful. So the following round, we transferred two (FET) and that resulted in a singleton pregnancy. For our current round, we also plan to transfer two embryos, since that seemed to work last time! She did originally encouraged us to only transfer one the first time - but we all made adjustments after that cycle failed and moving forward we plan on transferring two whenever possible.
10
Doctor
Kat Lin
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Sound Fertility Care
Seattle
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
NPS
10
NPS
10
Age 34 - 35
5 IUI
1 IVF
Diminished Ovarian Reserve
Unexplained
Income $200K - $499K
Sales Representative
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Kat Lin] always listened to my concerns, answered my questions thoroughly (and multiple times in different ways when I didn’t understand), and even challenged me when I wanted to do things one way but she recommended other ways ...I did 5 rounds of IUI. I was supposed to do 6 before insurance would cover a round of IVF but Dr. Lin didn't want to do another around because she was confident it wouldn't work again and didn't want to put me through this, so she wrote a letter to my insurance. A couple weeks later we got approval to move forward with IVF. With the egg retrieval we got 8 eggs, 2 made it to day 5 and did a fresh transfer with one and froze the other. Originally my husband and I wanted to transfer both (we were open to having twins if that happened) but Dr. Lin sat us down to walk through the potential risks associated and ultimately we decided to take our chances with one and it was a success.
I was used to waiting in Doctor’s lobbies for far too long and then feeling rushed once I got to see the Doctor because they were so busy. With Dr. Lin [at Sound Fertility Care], I never felt that way even though I know she is busy...If you are looking for a Doctor (and nurses and staff) who will go through the emotional infertility journey with you and has a genuine interest in learning about you and your body and what’s going on, Dr. Lin with Sound Fertility is wonderful at just that.
How was your experience with Kat Lin at Sound Fertility Care?
If you are looking for a Doctor (and nurses and staff) who will go through the emotional infertility journey with you and has a genuine interest in learning about you and your body and what’s going on, Dr. Lin with Sound Fertility is wonderful at just that. I wanted a place where I felt comfortable and cared for since this can be a very hard time. I was used to waiting in Doctor’s lobbies for far too long and then feeling rushed once I got to see the Doctor because they were so busy. With Dr. Lin, I never felt that way even though I know she is busy. She always listened to my concerns, answered my questions thoroughly (and multiple times in different ways when I didn’t understand), and even challenged me when I wanted to do things one way but she recommended other ways (which worked out to our benefit and I’m forever grateful to her for this). Along the way we had multiple set backs but Dr. Lin and her staff always kept me and my husband informed and calm and focused on the end goal. This was beyond helpful because it’s hard to not lose hope but as cheesy as it sounds Dr. Lin and the nurses helped us not stay in that place for long and held our hands through this. It was great to go somewhere where I could laugh (and cry multiple times) with genuine people. In my humble opinion, this is necessary with something as fragile as infertility. Another positive is that Dr. Lin is the only Doctor you will see which creates a consistent, well informed relationship where she can make the best decisions because she knows your situation in and out which is hugely valuable in an emotionally stressful time. I just had my first baby and my husband and I will be going back to see Dr. Lin and staff so they can help us once again, when the time is right, for baby #2.
What's one piece of advice would you give a prospective patient of Kat Lin at Sound Fertility Care?
Be patient with the process, trust Dr. Lin and don't give up
During treatment, were you treated like a number or a human with Kat Lin at Sound Fertility Care?
I was used to waiting in Doctor’s lobbies for far too long and then feeling rushed once I got to see the Doctor because they were so busy. With Dr. Lin, I never felt that way even though I know she is busy. She always listened to my concerns, answered my questions thoroughly (and multiple times in different ways when I didn’t understand), and even challenged me when I wanted to do things one way but she recommended other ways (which worked out to our benefit and I’m forever grateful to her for this). Along the way we had multiple set backs but Dr. Lin and her staff always kept me and my husband informed and calm and focused on the end goal. This was beyond helpful because it’s hard to not lose hope but as cheesy as it sounds Dr. Lin and the nurses helped us not stay in that place for long and held our hands through this. It was great to go somewhere where I could laugh (and cry multiple times) with genuine people. In my humble opinion, this is necessary with something as fragile as infertility.
Describe the protocols Kat Lin used in your cycles at Sound Fertility Care and their degree of success.
I did 5 rounds of IUI. I was supposed to do 6 before insurance would cover a round of IVF but Dr. Lin didn't want to do another around because she was confident it wouldn't work again and didn't want to put me through this, so she wrote a letter to my insurance. A couple weeks later we got approval to move forward with IVF. With the egg retrieval we got 8 eggs, 2 made it to day 5 and did a fresh transfer with one and froze the other. Originally my husband and I wanted to transfer both (we were open to having twins if that happened) but Dr. Lin sat us down to walk through the potential risks associated and ultimately we decided to take our chances with one and it was a success.
Describe your experience with your nurse at Sound Fertility Care. (Assigned nurse: Jane)
I became close with most of the staff at Sound Fertility. I became so close with one nurse, Juniper, that she was my Montrice when I gave birth to my baby girl. The staff was always so kind and helpful throughout the process.
Describe your experience with Sound Fertility Care.
Dr. Lin is the only Doctor you will see which creates a consistent, well informed relationship where she can make the best decisions because she knows your situation in and out which is hugely valuable in an emotionally stressful time.
Describe the costs associated with your care under Kat Lin at Sound Fertility Care.
I was lucky in the fact that the insurance with my job covered infertility.
Describe Kat Lin's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sound Fertility Care.
I trusted Dr. Lin but pushed back on her with this decision. She welcomed my reasoning and really wanted to understand why. From there we had a meeting going through everything associated with a multiple embryo transfer versus a single and discussed both our view and why we wanted multiple and she discussed her view and why she thought a single for our situation the first time was best.
10
Doctor
Kat Lin
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Sound Fertility Care
Seattle
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
9
NPS
8
Age 34 - 35
8 Fertility Medications
Anovulation
European
Income $200K - $499K
Lawyer
Only Doc Seen
IUI With Other Docs
Strongly Recommends
Neutral
Unsuccessful
Dr. Lin is a wonderful, brilliant doctor who genuinely cares about her patients. I loved that I saw her every visit and could always reach her. But she's the only doctor at Sound Fertility, which comes at a cost. I know some think she has a bad bedside manner, but I disagree. She treats me like I'm a smart person and she's not there to be my therapist - she's too busy for that.... Everything Dr. Lin did felt specific to my condition. She frequently asked me about what I wanted and let me contribute to my treatment decision-making.
Strengths [for Sound Fertility Care]: It's a small clinic so everyone knows your name. Weaknesses: Wait time is terrible because it's small, billing is absolutely horrific. It's also frustrating to have to rely on labs and certain tests at other clinics because this office is so small.... $3500 for FET, $11K basic IVF cycle without meds, transfer, anesthesia, genetic testing, etc., $1200 IUI
How was your experience with Kat Lin at Sound Fertility Care?
Dr. Lin is a wonderful, brilliant doctor who genuinely cares about her patients. I loved that I saw her every visit and could always reach her. But she's the only doctor at Sound Fertility, which comes at a cost. I know some think she has a bad bedside manner, but I disagree. She treats me like I'm a smart person and she's not there to be my therapist - she's too busy for that.
What's one piece of advice would you give a prospective patient of Kat Lin at Sound Fertility Care?
Ask lots of questions and be patient.
During treatment, were you treated like a number or a human with Kat Lin at Sound Fertility Care?
Dr. Lin genuinely cares about every one of her patients. She remembers most everything about my care, is always prepared, and always has answers to my questions.
Describe the protocols Kat Lin used in your cycles at Sound Fertility Care and their degree of success.
Everything Dr. Lin did felt specific to my condition. She frequently asked me about what I wanted and let me contribute to my treatment decision-making.
Describe your experience with the nursing staff at Sound Fertility Care.
Some of the nurses are incredibly helpful, kind, funny, thoughtful, sympathetic. Others are terrible, with zero bedside manner and borderline incompetent. It's hard to rate them as a group.
Describe your experience with Sound Fertility Care.
Strengths: It's a small clinic so everyone knows your name. Weaknesses: Wait time is terrible because it's small, billing is absolutely horrific. It's also frustrating to have to rely on labs and certain tests at other clinics because this office is so small.
Describe the costs associated with your care under Kat Lin at Sound Fertility Care.
Dr. Lin is a little more expensive than other places. $3500 for FET, $11K basic IVF cycle without meds, transfer, anesthesia, genetic testing, etc., $1200 IUI
Describe Kat Lin's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sound Fertility Care.
Dr. Lin follows the guidelines, so she favors eSET, which I appreciate.
What specific things went wrong at Sound Fertility Care?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Sound Fertility Care.
Once someone forgot to call in a prescription. It wasn't a big deal.
9
Doctor
Kat Lin
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
8
Clinic
Sound Fertility Care
Seattle
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
NPS
10
NPS
10
Age 39 - 40
1 IVF
Unexplained
European
Income $100K - $199K
Nurse or HC Services
2nd of 2 Docs
4 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Lin seemed to genuinely want our transfer to work on the first try. She did an ERA test beforehand...The PGS testing was done at a clinic that tested for many more abnormalities [than my previous clinic]...And everything she did worked, because I have a beautiful 5 month old son now thanks to her!...she will be there for you if needed any day of the week...She did not see us like a number, she recognized us and remembered things we talked about and always was upbeat and positive.
[the nurses at Sound Fertility Care were] Very caring and thoughtful. Didn't feel like a "patient" but more like a family member...Even though Dr Lin is the only doctor, she will be there for you if needed any day of the week. They dont treat you like a number at Sound Fertility, you feel like family. The only weakness I can think of is seattle parking, it gets expensive...ERA test $870 out of pocket. Monitoring for the ERA (u/s and blood work) -$540. Matrix anesthesia for egg retrieval-$650. Meds (for egg retrieval and transfer)-$9837.24. Coopergenomics(pgs testing)-$1050. Dr charges-two check payments made to sound fertility of 13,325 and 4,180. The self pay package for one IVF cycle is 13,325. I’m not sure what the 4,180 was for. So out of pocket roughly $30,452.24, may be more, but this is all I have documented in my notes,
How was your experience with Kat Lin at Sound Fertility Care?
Other fertility doctors could learn a thing or two from Dr Lin. She is compassionate, honest, caring, and seems to honestly want to figure out the reason for our unexplained infertility. The other clinic I went to (pnwf) seemed to look at me like a number, or a dollar sign. The more ivf transfers the more money they get. But Dr Lin seemed to genuinely want our transfer to work on the first try. She did an ERA test beforehand, pnwf didn't do that. The PGS testing was done at a clinic that tested for many more abnormalities then the clinic pnwf uses. And everything she did worked, because I have a beautiful 5 month old son now thanks to her! I owe her everything, she's changed our lives forever in the best way possible.
What's one piece of advice would you give a prospective patient of Kat Lin at Sound Fertility Care?
If Dr Lin doesn't get you pregnant, do not think it was for lack of effort. She will do everything she can to make it work.
During treatment, were you treated like a number or a human with Kat Lin at Sound Fertility Care?
Dr Lin was wonderful. She did not see us like a number, she recognized us and remembered things we talked about and always was upbeat and positive. I cannot say enough good things about Dr Lin.
Describe the protocols Kat Lin used in your cycles at Sound Fertility Care and their degree of success.
An ERA test was done 1/2/18 to determine the best day of the month to transfer an embryo (this was never done or thought of at pnwf). Pre egg retreival: End of Feb 2018 started estrogen patches. 3/3-lmp. 3/5-u/s and blood work, start Gonal-F and menopur injections. 3/7-stopped estrogen,continue Gonal-F and menopur. 3/9-u/s and blood work looked good, start Cetrotide injections. 3/10-have intercourse (out with the old sperm:). 3/13-appt w/dr lin..can't recall what for and i didn't write it down. 3/14-Gonal-F boost of 600 units, tonight trigger at 12:30am. us showed approx 11 good follicles. 3/15 egg retreival day postponed to 3/16 to give ovaries one more stim day. started doxycycline 100mg. 3/16-egg retreival day, got 10 eggs. 3/17-call from Poma there are 6 embryos. 3/22-day 5, two of the embryos made it to blastocyst. Biopsy (PGS testing) of the two done. 4/6-appt w/dr lin to go over results. We got ONE healthy embryo. FET: 5/1 started bcp. 5/8-mock transfer. 5/9-start vivelle estrogen patches, change every 2 days. 5/16-u/s and blood work, everything looking good. Started estrace pill vaginal insertion. 5/28-Transfer day! Progesterone used was crinone vaginal suppositories. This all resulted in a beautiful normal baby boy we are so in love with!!! I did use castor oil packs (ordered from amazon, not at the direction of dr lin but something i had read about) before the transfer, every night. I had never done this before, did it help give my uterus strong blood flow? Maybe. We'll probably never know.
Describe your experience with the nursing staff at Sound Fertility Care.
Very caring and thoughtful. Didn't feel like a "patient" but more like a family member.
Describe your experience with Sound Fertility Care.
Even though Dr Lin is the only doctor, she will be there for you if needed any day of the week. They dont treat you like a number at Sound Fertility, you feel like family. The only weakness I can think of is seattle parking, it gets expensive.
Describe the costs associated with your care under Kat Lin at Sound Fertility Care.
ERA test $870 out of pocket. Monitoring for the ERA (u/s and blood work) -$540. Matrix anesthesia for egg retrieval-$650. Meds (for egg retrieval and transfer)-$9837.24. Coopergenomics(pgs testing)-$1050. Dr charges-two check payments made to sound fertility of 13,325 and 4,180. The self pay package for one IVF cycle is 13,325. I’m not sure what the 4,180 was for. So out of pocket roughly $30,452.24, may be more, but this is all I have documented in my notes,
Describe Kat Lin's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sound Fertility Care.
I only had one healthy embryo to work with!
10
Doctor
Kat Lin
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Sound Fertility Care
Seattle
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ
2017, Successful
NPS
10
NPS
10
Age 29
4 IUI
Diminished Ovarian Reserve
East Asian
Income $0 - $49K
2nd of 2 Docs
2 IUI With Other Docs
Donor Sperm
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
[Dr. Lin is] So caring but yet realistic about treatment...We saw her for every visit. Wait times for appointments were sometimes long but she is thw only doctor there. Takes her time with each patient and is very understanding. She even saw us after hours for our first natural cycle iui because I ovulated over the weekend. Her approach to treatment was so different from our last doctor and I liked thag.
Evertone [at Sound Fertility Care] was great. Communicated test results same day and everyone was very understanding and caring...Location is difficult to find parking, although convenient if using public transportation. She is busy and can book up quickly and appointments often run late so wait times can be long. Staff and everyone was great. We have had somr confusion with the finance department thete but it was just a lack of communication. We did not have this issue until we stopped seeing her.
How was your experience with Kat Lin at Sound Fertility Care?
We saw her for every visit. Wait times for appointments were sometimes long but she is thw only doctor there. Takes her time with each patient and is very understanding. She even saw us after hours for our first natural cycle iui because I ovulated over the weekend. Her approach to treatment was so different from our last doctor and I liked thag.
What's one piece of advice would you give a prospective patient of Kat Lin at Sound Fertility Care?
She books up quickly and appointments can run late
During treatment, were you treated like a number or a human with Kat Lin at Sound Fertility Care?
So caring but yet realistic about treatment.
Describe the protocols Kat Lin used in your cycles at Sound Fertility Care and their degree of success.
We tried 3 natural cycles. First 2 using opks with no trigger. The 3rd cycle using opks and a trigger. All negative cycles. We tried natural cycles first because I didn't have any issues ovulating or producing a mature egg each month. 4th cycle was a combination of letrozole and folistim which produced 2 mature follicles resulting in a positive beta. We tried medicated cycle to increase our chances with 2 eggs vs. 1.
Describe your experience with your nurse at Sound Fertility Care. (Assigned nurse: Caty)
Evertone was great. Communicated test results same day and everyone was very understanding and caring.
Describe your experience with Sound Fertility Care.
Location is difficult to find parking, although convenient if using public transportation. She is busy and can book up quickly and appointments often run late so wait times can be long. Staff and everyone was great. We have had somr confusion with the finance department thete but it was just a lack of communication. We did not have this issue until we stopped seeing her.
Describe the costs associated with your care under Kat Lin at Sound Fertility Care.
Around $3000. Everything went through insurance.
10
Doctor
Kat Lin
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
Sound Fertility Care
Seattle
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
NPS
9
NPS
3
Age 38
Unexplained
European
East Asian
Architect
2nd of 2 Docs
4 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Doesn't Recommend
Unsuccessful
I felt well cared for under Dr. Lin. She explained procedures and possible outcomes thoroughly. I felt like she cared about me as a person and would be there every step of the way through the IVF process.... She seemed very involved with her practice and patients. She made it clear she would be the one handling most of the procedures.... Dr. Lin herself is great. However, it is the disorganization of the other staff, both in office procedures and in financial management, that ultimately made me go back to another clinic for my fertility care.
I liked Dr. Lin immensely but could not get past the disorganization of the office [Sound Fertility Care], especially regarding financials, and could not continue my treatment there.... The office manager also made.me feel terrible that I couldn't get pregnant.... She also wrote all the costs out by hand while I was meeting with her, resulting in a disorganized, hard to understand mess of how much certain cycles would cost. I had to have her explain the different options multiple times because it was so unclear.
How was your experience with Kat Lin at Sound Fertility Care?
I felt well cared for under Dr. Lin. She explained procedures and possible outcomes thoroughly. I felt like she cared about me as a person and would be there every step of the way through the IVF process.
What's one piece of advice would you give a prospective patient of Kat Lin at Sound Fertility Care?
Dr. Lin herself is great. However, it is the disorganization of the other staff, both in office procedures and in financial management, that ultimately made me go back to another clinic for my fertility care.
During treatment, were you treated like a number or a human with Kat Lin at Sound Fertility Care?
She seemed very involved with her practice and patients. She made it clear she would be the one handling most of the procedures.
Describe the protocols Kat Lin used in your cycles at Sound Fertility Care and their degree of success.
I can't remember the specifics of treatment.
Describe your experience with your nurse at Sound Fertility Care. (Assigned nurse: Caitlin Wheaton)
Seemed somewhat inexperienced. I didn't fully feel comfortable with her.
Describe your experience with Sound Fertility Care.
I absolutely hated the clinic and office manager / Financial Coordinator. Nothing was transparent. I couldn't get a straight answer in terms of how much I would have to pay out-of-pocket. The office manager also made.me feel terrible that I couldn't get pregnant. It seemed like she thrived on sadness. She also wrote all the costs out by hand while I was meeting with her, resulting in a disorganized, hard to understand mess of how much certain cycles would cost. I had to have her explain the different options multiple times because it was so unclear. I ultimately went back to another clinic because they had organized, itemized print outs of how much everything would cost. I cannot recommend the clinic based on that woman's demeanor and lack of clarity regarding financials.
Describe the costs associated with your care under Kat Lin at Sound Fertility Care.
It was hard to get a straight answer but it seemed comparatively more than the other major clinic in town.
Describe Kat Lin's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sound Fertility Care.
strongly recommended single Embryo transfer only
What specific things went wrong at Sound Fertility Care?
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Sound Fertility Care.
It was the lack of clarity in costs. I struggled to receive a straight answer. It was only because I had paperwork from another clinic that I knew what questions to ask. I liked Dr. Lin immensely but could not get past the disorganization of the office, especially regarding financials, and could not continue my treatment there.
9
Doctor
Kat Lin
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
3 of 5
3
Clinic
Sound Fertility Care
Seattle
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
1 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5