Katherine Melzer Ross

Genesis Fertility and Reproductive Medicine

Available Lines of Communication

Doctor, Nurse available by emailNurse available by direct lineAvailable by cell phone
Medical SchoolU. of Buffalo
ResidencyBrown
FellowshipNYU
Brooklyn
6010 Bay Parkway
Brooklyn, NY 11204
718-283-8600
Staten Island
1855 Richmond Avenue
Staten Island, NY 10314
718-283-8601
On a scale from 0-10, how likely are you to recommend Katherine Melzer Ross to a friend?
Strongly recommend: 66%Don't recommend: 34%8.4
5 assessments
  • 66% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 34% Don't recommend (0-6)
Humanity
Treated like a number
Treated like a human
Communication
Poor communication
Excellent communication
Frequency Seen
Rarely saw at appts.
Always saw at appts.
Responsiveness
Poor response time
Excellent response time
On a scale from 0-10, how likely are you to recommend Genesis Fertility and Reproductive Medicine to a friend?
Strongly recommend: 62%Neutral: 24%Don't recommend: 14%8.7
25 assessments
  • 62% Strongly recommend (9-10)
  • 24% Neutral (7-8)
  • 14% Don't recommend (0-6)
5 assessments
5
Age
38 - 40
Treated
2016 - 2018
Success with this Doc
No
Treatment
8 IUI, 1 IVF, 1 Embryo Freezing, Donor Sperm
Diagnosis
PCOS
5
She [Dr. Katherine Melzer Ross] was very kind, attentive, and personable. She is very knowledgeable and great at explaining things. She diagnosed an issue others had missed, and was flexible in her approach...Did unmedicated IUI, did medicated IUI with letrozole and trigger, and eventually did one round of IVF...Dr. Ross read my chart before I came in and followed up personally on certain test results.
+ Read more
Age
38 - 40
Treated
2016 - 2018
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Lawyer
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
8 IUI, 1 IVF, 1 Embryo Freezing, Donor Sperm
Diagnosis
PCOS
5
How was your experience with Katherine Melzer Ross at Genesis Fertility and Reproductive Medicine?
She was very kind, attentive, and personable. She is very knowledgeable and great at explaining things. She diagnosed an issue others had missed, and was flexible in her approach. Not a weakness of hers but while she was out on leave, her replacement was not my favorite doctor, and this doctor ended up performing significant portions of my treatment.
What's one piece of advice would you give a prospective patient of Katherine Melzer Ross at Genesis Fertility and Reproductive Medicine?
Just understand the schedule of all the offices, and despite the satellite offices, understand how much time you will be forced to go to the main office.
During treatment, were you treated like a number or a human with Katherine Melzer Ross at Genesis Fertility and Reproductive Medicine?
I was really impressed by the demeanor of the doctors, and that Dr. Ross read my chart before I came in and followed up personally on certain test results. Ultimately though, I still felt like I was a number and that they just had a protocol that they follow with everyone, especially when Dr. Ross was out.
Describe the protocols Katherine Melzer Ross used in your cycles at Genesis Fertility and Reproductive Medicine and their degree of success.
Did unmedicated IUI, did medicated IUI with letrozole and trigger, and eventually did one round of IVF.
Describe your experience with the nursing staff.
It is really hit or miss, and there seems to be a lot of turnover. The nurse I saw for monitoring most times was amazing, remembered me, was gentle, kind, rooting for me. Other nurses, including some who did IUI, didn't remember me at all, were rough, said rude things, or didn't communicate well.
Describe your experience with Genesis Fertility and Reproductive Medicine.
The satellite clinics can make monitoring easier. The main doctors are really kind and thoughtful people, who seem to really listen and take the time for you. It can be a grueling process and when you actually see the doctors, it's always a good experience. The nurses are hit or miss, and I ended up having to spend a lot of time going to the main office, which was a big commute for me. I don't feel that my IVF retrieval cycle was handled in the best way possible, but it was a new doctor subbing in, so hopefully she is no longer with the practice.
Describe your experience with your monitoring appointments at Genesis Fertility and Reproductive Medicine.
Some days it was packed and others it was calm and just me. This could definitely be done better. It was also up to patients to track their place in line, ect - which works with some people and not with others.
Describe the costs associated with your care under Katherine Melzer Ross at Genesis Fertility and Reproductive Medicine.
IUIs ranged from 3000-5000 depending on protocol they quoted something like 12000 for a round of IVF (plus meds) but in reality it was way more out of pocket for the whole process
Describe Katherine Melzer Ross's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Genesis Fertility and Reproductive Medicine.
An issue for me was that I think two different doctors handling my care had different thoughts, Dr. Ross suggested multiple, while a doctor that actually did my transfer suggested only one. In the future, I plan to move forward with two, as was Ross's original advice.
What specific things went wrong at Genesis Fertility and Reproductive Medicine?
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Provided conflicting information
5
Doctor
Katherine Melzer Ross
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Genesis Fertility and Reproductive Medicine
Brooklyn
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
29
Treated
2018
Success with this Doc
Yes
Treatment
2 IUI, 1 IVF
Diagnosis
Anovulation, Male Factor, PCOS
10
Dr. Ross was a beacon of hope in my infertility journey. I had previously been under the care of a different physician in a different clinic who made me feel like a number. Dr. Ross is the exact opposite. She has such a wonderful presence and such positivity. She explains in great detail, with sketches and everything, about your treatment plans and procedures, etc. She is compassionate and understanding. i never felt forced to do anything and I left every appointment with a clear understanding.
+ Read more
Age
29
Treated
2018
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IUI, 1 IVF
Diagnosis
Anovulation, Male Factor, PCOS
10
How was your experience with Katherine Melzer Ross at Genesis Fertility and Reproductive Medicine?
Dr. Ross was a beacon of hope in my infertility journey. I had previously been under the care of a different physician in a different clinic who made me feel like a number. Dr. Ross is the exact opposite. She has such a wonderful presence and such positivity. She explains in great detail, with sketches and everything, about your treatment plans and procedures, etc. She is compassionate and understanding. i never felt forced to do anything and I left every appointment with a clear understanding.
What's one piece of advice would you give a prospective patient of Katherine Melzer Ross at Genesis Fertility and Reproductive Medicine?
Enjoy her and listen. She’s a very knowledgeable doctor.
During treatment, were you treated like a number or a human with Katherine Melzer Ross at Genesis Fertility and Reproductive Medicine?
Dr. Ross is so thorough and caring when discussing and testing, results or treatment plans. Unlike other doctors, she cares in a way you feel like you’re her only patient and everything she does is for you.
Describe the protocols Katherine Melzer Ross used in your cycles at Genesis Fertility and Reproductive Medicine and their degree of success.
I suffer from PCOS and my husband male factor. She was open to IUI during our initial consultation, but after further testing, she acknowledged the low success rate and suggested IVF. Since I don’t cycle normally, she needed to start me on Provera to induce. The protocol she used was moderate. The plan: grow as many great eggs as possible, without putting my body at risk for OHSS. As far as the single fresh embryo transfer - my age was the sole decision maker. One egg if you’re under 35.
Describe your experience with the nursing staff.
The nursing staff at Genesis is too wonderful for words. You can tell they truly love being there. They are accessible always and they are all around pleasant to be around. I looked forward to seeing my nurse for my 6am blood draws and sonograms. They always relayed information thoroughly and promptly.
Describe your experience with Genesis Fertility and Reproductive Medicine.
Genesis couldn’t be better. They have many locations for you to see the doctors, monitoring, etc. They are open every day with a 24 hour emergency line, which I’ve had to use on occasion. It never took longer than 30 min for a call back. The staff is wonderful and their hours are great. You truly feel like you’re their only patient.
Describe your experience with your monitoring appointments at Genesis Fertility and Reproductive Medicine.
Their monitoring schedule is so helpful. Depending on their location, they have different monitoring hours. They started as early as 5:30am for those who work very early and were as late as 8:00am. All monitoring results were given by early afternoon.
Describe the costs associated with your care under Katherine Melzer Ross at Genesis Fertility and Reproductive Medicine.
Infertility is covered with my insurance. Genesis is considered a Center of Excellence with them as well. Therefore, I had $0 copays in the office and small copays associated with the testing and medicine. All together, we spent about $300.
Describe Katherine Melzer Ross's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Genesis Fertility and Reproductive Medicine.
Because of my age, under 35, Dr Ross would only transfer one embryo.
10
Doctor
Katherine Melzer Ross
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Genesis Fertility and Reproductive Medicine
Staten Island
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
39 - 40
Treated
2016 - 2017
Success with this Doc
No
Treatment
7 IUI, 3 IVF
Diagnosis
Poor Egg Quality, Unexplained
10
Very personal care. Doctor [Melzer Ross] was genuinely hopeful for a good outcome. Responsive to emails, answered all questions...She is honest and caring, tried to help us an any way she could. Easy to communicate with, responsive to emails, etc. She offered both medical and moral support through this tiring process. If you are looking for a doctor that's compassionate and trustworthy, I'd highly recommend her.
+ Read more
Age
39 - 40
Treated
2016 - 2017
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
7 IUI, 3 IVF
Diagnosis
Poor Egg Quality, Unexplained
10
How was your experience with Katherine Melzer Ross at Genesis Fertility and Reproductive Medicine?
She is honest and caring, tried to help us an any way she could. Easy to communicate with, responsive to emails, etc. She offered both medical and moral support through this tiring process. If you are looking for a doctor that's compassionate and trustworthy, I'd highly recommend her.
What's one piece of advice would you give a prospective patient of Katherine Melzer Ross at Genesis Fertility and Reproductive Medicine?
Bring all your questions, she will consider them and answer the ones that she can. She is extremely supportive and will take time with you each visit.If you have been down the IVF road before and still have not had success, and are interested in any "experimental" treatments or immunological testing, you will need to be referred elsewhere. She practices evidence-based medicine.
During treatment, were you treated like a number or a human with Katherine Melzer Ross at Genesis Fertility and Reproductive Medicine?
Very personal care. Doctor was genuinely hopeful for a good outcome. Responsive to emails, answered all questions.
Describe the protocols Katherine Melzer Ross used in your cycles at Genesis Fertility and Reproductive Medicine and their degree of success.
IUI- Used Letrozole and Clomid. Clomid produces several follicles, whereas letrozole produced one. IVF-Used antagonist protocol and agonist (lupron) protocol. Agonist produced more mature eggs. Medications were adjusted throughout cycle depending on blood work results.
Describe your experience with the nursing staff.
So friendly and compassionate. Answered my questions in a timely manner.
Describe your experience with Genesis Fertility and Reproductive Medicine.
Clinic is small compared to some to the others in the city, so there is a feeling of personalized care (even in the billing department). Waiting area is comfortable. Sometimes the reception area at the main location was a bit disorganized. Monitoring is done by technicians, not the doctors. Very friendly, supportive atmosphere all around.
Describe your experience with your monitoring appointments at Genesis Fertility and Reproductive Medicine.
Normally didn't have to wait too long. On weekends, the wait time was always much longer.
Describe the costs associated with your care under Katherine Melzer Ross at Genesis Fertility and Reproductive Medicine.
IVF cycles (without meds) around $10,000. They participated in the NYS IVF Grant program.
Describe Katherine Melzer Ross's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Genesis Fertility and Reproductive Medicine.
We went over the recommendations for number of embryos to be transferred based on age.
10
Doctor
Katherine Melzer Ross
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Genesis Fertility and Reproductive Medicine
Brooklyn
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
6
Age
37
Treated
2016
Success with this Doc
No
Treatment
5 IUI, 8 IVF
Diagnosis
Diminished Ovarian Reserve
6
Dr [Katherin Melzer Ross] took the time to meet with me. I never felt rushed. Her approach seemed individualized and she offered me various options...She was compassionate and knowledgeable. I had a specific situation and she did not make me feel embarrassed. I felt very comfortable with her and confident, although i did not get to interact with her aside from the consults....Clomid and trigger for IUI
+ Read more
Age
37
Treated
2016
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
3rd of 4 Docs
Treatment
5 IUI, 8 IVF
Diagnosis
Diminished Ovarian Reserve
6
How was your experience with Katherine Melzer Ross at Genesis Fertility and Reproductive Medicine?
She was compassionate and knowledgeable. I had a specific situation and she did not make me feel embarrassed. I felt very comfortable with her and confident, although i did not get to interact with her aside from the consults.
During treatment, were you treated like a number or a human with Katherine Melzer Ross at Genesis Fertility and Reproductive Medicine?
Dr took the time to meet with me. I never felt rushed. Her approach seemed individualized and she offered me various options
Describe the protocols Katherine Melzer Ross used in your cycles at Genesis Fertility and Reproductive Medicine and their degree of success.
Clomid and trigger for IUI
Describe your experience with the nursing staff.
Some nurses were better than others. But overall they were compassionate and organized
Describe your experience with Genesis Fertility and Reproductive Medicine.
Strengths are doctors and decor. Weakness is limited contact with doctors and front desk staff are not always nice. Billing department is difficult and find ways to bill you for every little thing. Monitoring is also very early and crowded
Describe the costs associated with your care under Katherine Melzer Ross at Genesis Fertility and Reproductive Medicine.
Many many costs for an IUI. Including extra costs that were not explained up front
6
Doctor
Katherine Melzer Ross
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Genesis Fertility and Reproductive Medicine
Brooklyn
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
29
Treated
2017
Success with this Doc
Yes
Treatment
12 IUI
Diagnosis
Diminished Ovarian Reserve, Male Factor, Unexplained
10
I felt as though she [Dr. Katherine Melzer Ross] honestly wanted to help us get to our goal. She explained everything and took my thoughts and concerns seriously. I was able to reach her via email or phone anytime of the day. She answered all of our questions...she was extremely thorough and compassionate...
+ Read more
Age
29
Treated
2017
Success with this Doc
Yes
Race
Prefer not to answer
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
12 IUI
Diagnosis
Diminished Ovarian Reserve, Male Factor, Unexplained
10
How was your experience with Katherine Melzer Ross at Genesis Fertility and Reproductive Medicine?
I felt as though she honestly wanted to help us get to our goal. She explained everything and took my thoughts and concerns seriously. I was able to reach her via email or phone anytime of the day. She answered all of our questions.
What's one piece of advice would you give a prospective patient of Katherine Melzer Ross at Genesis Fertility and Reproductive Medicine?
Try to relax and trust that everything will work out
During treatment, were you treated like a number or a human with Katherine Melzer Ross at Genesis Fertility and Reproductive Medicine?
she was extremely thorough and compassionate
Describe your experience with Genesis Fertility and Reproductive Medicine.
The clinic has various offices and locations, makes it very easy to get an appointment. The offices are clean and the staff is professional. The office is not kid friendly which could be an issue for parents.
Describe Katherine Melzer Ross's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Genesis Fertility and Reproductive Medicine.
Dr. Ross transfers one single embryo at a time. I would prefer more but she explained the reasons behind transferring only one
10
Doctor
Katherine Melzer Ross
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Genesis Fertility and Reproductive Medicine
Brooklyn
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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