LGBTQ+
Verified
This patient has provided documentation of treatment at this clinic.
2019 - 2022, Successful
Dr. Palmerola cares deeply about her work and it shows. She's extremely thorough, always there to answer a question, and very personable. She made us feel comfortable the whole way through even though logistically our IVF cycle was a bit of a challenge...always responsive, and friendly... only does single embryo transfers...Our reciprocal IVF cycle came out to about $18000...
The entire staff at IVFMD is a bit of a mess. You have to chase them down for even the most basic information, forms, etc. You can't rely on them to stay on top of things, you are really on your own. Despite being a clinic that offers very time-sensitive procedures, it can (and often does) all go off course because of failures of the administrative staff...a bit of a factory, and a disorganized one at that...
How was your experience with Katherine Palmerola at IVFMD South Florida Institute for Reproductive Medicine?
Dr. Palmerola cares deeply about her work and it shows. She's extremely thorough, always there to answer a question, and very personable. She made us feel comfortable the whole way through even though logistically our IVF cycle was a bit of a challenge.
What's one piece of advice would you give a prospective patient of Katherine Palmerola at IVFMD South Florida Institute for Reproductive Medicine?
Ask questions.
During treatment, were you treated like a number or a human with Katherine Palmerola at IVFMD South Florida Institute for Reproductive Medicine?
Dr. Palmerola was always responsive, and friendly.
Describe your experience with the nursing staff at IVFMD South Florida Institute for Reproductive Medicine.
The entire staff at IVFMD is a bit of a mess. You have to chase them down for even the most basic information, forms, etc. You can't rely on them to stay on top of things, you are really on your own. Despite being a clinic that offers very time-sensitive procedures, it can (and often does) all go off course because of failures of the administrative staff.
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
Dr. Palmerola is wonderful but IVFMD is a bit of a factory, and a disorganized one at that. You need to stay completely on top of the medicines you need, etc., because the nursing and administrative staff will absolutely drop the ball. They will write you the wrong prescriptions, forget to send your prescriptions, forget to verify your benefits with your insurance, the works. If you have any questions, be prepared to be on hold for 20 to 30 minutes, and sometimes longer. You will have to chase them down for every last thing and it really adds stress to an already stressful process.
Describe the costs associated with your care under Katherine Palmerola at IVFMD South Florida Institute for Reproductive Medicine.
Our reciprocal IVF cycle came out to about $18000
Describe Katherine Palmerola's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVFMD South Florida Institute for Reproductive Medicine.
I believe the clinic where Dr. Palmerola practices only does single embryo transfers.
What specific things went wrong at IVFMD South Florida Institute for Reproductive Medicine?
- Failed to call in prescriptions to pharmacy
- Lost paperwork
- Failed to order appropriate test
- Failed to send your chart to another clinic
- Failed to inform you of changes in protocol
- Provided conflicting information
- Failed to convey critical information
- Canceled a cycle due to clinic error
Describe the specific things that went wrong at IVFMD South Florida Institute for Reproductive Medicine.
You cannot rely on the administrative staff at all, and you are at their mercy.