Rated 9.4
Strongly recommend: 71%Neutral: 29%9.4
71% strongly recommend
2 reviews
Humanity
10
10
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
10
10
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
3.1
3.1
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

LGBTQ Care
10
10
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Responsiveness
6.5
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Penn State
Residency
New York Presbyterian, Columbia University
Fellowship
New York Presbyterian, Columbia University

How Doctor Communicates

doctor, nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Katherine Palmerola works at

IVFMD South Florida Institute for Reproductive Medicine
Rated 9
Strongly recommend: 83%Neutral: 7%Don't recommend: 11%9

At 1 office

Miami
15955 SW 96th St
Miami, FL 33196
(786) 517-5270
Explore Clinic

2 patient reviews

LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2022, Successful
10
6
Age 34 - 37
IUI
1 IVF
Donor Sperm
Latinx
Income $200K - $499K
Lawyer
LGBTQ
Strongly Recommends
Doesn't Recommend
Successful
Dr. Palmerola cares deeply about her work and it shows. She's extremely thorough, always there to answer a question, and very personable. She made us feel comfortable the whole way through even though logistically our IVF cycle was a bit of a challenge...always responsive, and friendly... only does single embryo transfers...Our reciprocal IVF cycle came out to about $18000...
The entire staff at IVFMD is a bit of a mess. You have to chase them down for even the most basic information, forms, etc. You can't rely on them to stay on top of things, you are really on your own. Despite being a clinic that offers very time-sensitive procedures, it can (and often does) all go off course because of failures of the administrative staff...a bit of a factory, and a disorganized one at that...
How was your experience with Katherine Palmerola at IVFMD South Florida Institute for Reproductive Medicine?
Dr. Palmerola cares deeply about her work and it shows. She's extremely thorough, always there to answer a question, and very personable. She made us feel comfortable the whole way through even though logistically our IVF cycle was a bit of a challenge.
What's one piece of advice would you give a prospective patient of Katherine Palmerola at IVFMD South Florida Institute for Reproductive Medicine?
Ask questions.
During treatment, were you treated like a number or a human with Katherine Palmerola at IVFMD South Florida Institute for Reproductive Medicine?
Dr. Palmerola was always responsive, and friendly.
Describe your experience with the nursing staff at IVFMD South Florida Institute for Reproductive Medicine.
The entire staff at IVFMD is a bit of a mess. You have to chase them down for even the most basic information, forms, etc. You can't rely on them to stay on top of things, you are really on your own. Despite being a clinic that offers very time-sensitive procedures, it can (and often does) all go off course because of failures of the administrative staff.
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
Dr. Palmerola is wonderful but IVFMD is a bit of a factory, and a disorganized one at that. You need to stay completely on top of the medicines you need, etc., because the nursing and administrative staff will absolutely drop the ball. They will write you the wrong prescriptions, forget to send your prescriptions, forget to verify your benefits with your insurance, the works. If you have any questions, be prepared to be on hold for 20 to 30 minutes, and sometimes longer. You will have to chase them down for every last thing and it really adds stress to an already stressful process.
Describe the costs associated with your care under Katherine Palmerola at IVFMD South Florida Institute for Reproductive Medicine.
Our reciprocal IVF cycle came out to about $18000
Describe Katherine Palmerola's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVFMD South Florida Institute for Reproductive Medicine.
I believe the clinic where Dr. Palmerola practices only does single embryo transfers.
What specific things went wrong at IVFMD South Florida Institute for Reproductive Medicine?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to order appropriate test
  • Failed to send your chart to another clinic
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at IVFMD South Florida Institute for Reproductive Medicine.
You cannot rely on the administrative staff at all, and you are at their mercy.
10
Doctor
Katherine Palmerola
Humanity
Communication
Frequency Seen
LGBTQ Care
Trustworthiness
Compassion
Explained risks
Adaptability
6
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
Operations
Scheduling
Billing Department
Nursing Staff
LGBTQ Care
Clinic Atmosphere
Educational Resources
2020, Unsuccessful
8
10
Age 38
2 IUI
Diminished Ovarian Reserve
Latinx
Income $0 - $49K
2nd of 2 Docs
Neutral
Strongly Recommends
Unsuccessful
Very friendly and knowledgeable. She [Dr. Katherine Palmerola] was patient explaining the process and our options. My husband and I went to her as a second opinion and immediately connected with her and chose to move forward with her...[new patient advice] Be honest and open. Express your needs and expectations...Vaginal ultrasound to monitor follicle growth. At home ovulation tests to track ovulation
[IVFMD South Florida] Lots of doctors available with many years of experience. Office is centrally located. Clean office. Prices are reasonable, considering the high costs associated with infertility treatments. Lots of nurses and staff available to help...[Dr. Palmerola] She was extremely patient explaining the process and our options.
How was your experience with Katherine Palmerola at IVFMD South Florida Institute for Reproductive Medicine?
Very friendly and knowledgeable. She was patient explaining the process and our options. My husband and I went to her as a second opinion and immediately connected with her and chose to move forward with her.
What's one piece of advice would you give a prospective patient of Katherine Palmerola at IVFMD South Florida Institute for Reproductive Medicine?
Be honest and open. Express your needs and expectations.
During treatment, were you treated like a number or a human with Katherine Palmerola at IVFMD South Florida Institute for Reproductive Medicine?
Human. Dr. Palmerola is very sweet. She was extremely patient explaining the process and our options.
Describe the protocols Katherine Palmerola used in your cycles at IVFMD South Florida Institute for Reproductive Medicine and their degree of success.
Vaginal ultrasound to monitor follicle growth. At home ovulation tests to track ovulation. Clomid tablets, 4 daily for 5 days during each cycle, Ovidrel shot 36 hours prior to IUI, IUI procedure, progesterone vaginal capsules for 2 weeks, progesterone test and beta test.
Describe your experience with the nursing staff at IVFMD South Florida Institute for Reproductive Medicine.
Friendly and helpful.
Describe your experience with IVFMD South Florida Institute for Reproductive Medicine.
Lots of doctors available with many years of experience. Office is centrally located. Clean office. Prices are reasonable, considering the high costs associated with infertility treatments. Lots of nurses and staff available to help.
Describe the costs associated with your care under Katherine Palmerola at IVFMD South Florida Institute for Reproductive Medicine.
Consults, lab work, ultrasounds, fertility procedures.
Describe Katherine Palmerola's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at IVFMD South Florida Institute for Reproductive Medicine.
N/A
8
Doctor
Katherine Palmerola
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
IVFMD South Florida Institute for Reproductive Medicine
Miami
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources