Kaylen Silverberg

Texas Fertility Center

Rated 9.5
Strongly recommend: 78%Neutral: 22%9.5
78% strongly recommend
17 reviews
Humanity
9.4
9.4
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.4
9.4
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
8.1
8.1
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8.4
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Baylor
Residency
Vanderbilt
Fellowship
U. of Texas

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Kaylen Silverberg works at

Texas Fertility Center
Rated 9.3
Strongly recommend: 85%Neutral: 11%Don't recommend: 4%9.3

At 2 offices

Central Austin
6500 N. Mopac Expressway
Austin, TX 78731
512-451-0149
Round Rock
16040 Park Valley Drive
Round Rock, TX 78681
512-451-0149
Explore Clinic

17 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
8
8
Age 34 - 35
2 IUI
Anovulation
Endometriosis
Male Factor
Other
European
Marketer or PR
2nd of 3 Docs
Neutral
Neutral
Success w/ Doc Too early to know
Dr. Silverberg has excellent bedside manner. He is very warm and has a great sense of humor. He is empathetic but also portrays a lot of confidence in the treatment process...[he] determined: - I didn't have PCOS - I had a septum - My endometrium may have been one of the thickest he'd seen in his career, I probably make too much estrogen, and it's no wonder my periods are insane Bam, right out of the gate! His level of confidence in that visit and familiarity with my whacked out reproductive system was reassuring. He'd seen issues like these before, and he knows how to fix them. This felt w
Depending on which RE you see at the Texas Fertility Center, they have a dedicated nursing staff, so you're usually dealing with the same nurses each time. You won't always get them on the phone when you call, but they do a good job calling you back the same business day and are generally very responsive and helpful. The weekend nurse was also extremely helpful when I had an urgent issue on a Saturday.
How was your experience with Kaylen Silverberg at Texas Fertility Center?
After decades of being told that my insanely heavy periods were not a big deal, years of trying to conceive unsuccessfully, and a recent misdiagnosis of PCOS, meeting Dr. Silverberg was like a breath of fresh air. I was originally referred to him because polyps and a mullerian anomaly was detected in a saline ultrasound. In our first visit, we went over my records, administered a transvaginal ultrasound, and determined: - I didn't have PCOS - I had a septum - My endometrium may have been one of the thickest he'd seen in his career, I probably make too much estrogen, and it's no wonder my periods are insane Bam, right out of the gate! His level of confidence in that visit and familiarity with my whacked out reproductive system was reassuring. He'd seen issues like these before, and he knows how to fix them. This felt wonderful after so many doctors being mystified in the past or claiming I must have been exaggerating symptoms. Silverberg never doubted or down-played anything I said. We worked together over the course of a couple months to get my endometrium thin enough so he could perform a laparoscopy and hysteroscopy. In addition to removing the septum and polyps, he said he would laser ("zap!") any endometriosis I had, to which I replied that I'd been told several times in the past that I don't have endo. And, of course, he found and removed several instances of Stage 1 and 2 endometriosis. He also verified that my tubes were clear, just to make sure, which was nice. He performed the hysteroscopy with way more care and precision than a previous doctor, and I would absolutely trust him again with any surgery of this nature. We then went on to try a few medicated cycles and IUIs under his care. The good: If you have an appointment with Silverberg, you see him every time. Sometimes the appointments are extremely fast, as it is with REs, but if you feel overwhelmed by information, he will take the time to slow down. After one appointment, I felt so overwhelmed that his nurses secured another meeting room and he returned to walk me through additional information. He genuinely seemed invested in my level of comfort. He's also incredibly knowledgeable, and seems to truly love what he does. He geeks out over this stuff in the best way possible. It's important that he tries to find the root cause of a patient's infertility, not just throw random treatments at it. He has great bedside manner and I always enjoyed interacting with him. The OK: I might be too cynical, but his level of confidence made me suspicious at times. He would always state that my ovaries were "beautiful" and I had a lot of eggs, and inferred that I should have a smooth time getting pregnant. I may have a lot of eggs, but my baby count is still zero, so it doesn't mean it's easy for me. This could be positive or negative depending on the style of RE you're seeking, but Silverberg's approach in rooted in science. He's not going to tell you to take a ton of supplements and herbs or eat a special diet, but he will make recommendations based on studies, science, and stats. I liked this science-based approach, but I guess I also would like to have explored additional options that help my chances, even if only incrementally.
What's one piece of advice would you give a prospective patient of Kaylen Silverberg at Texas Fertility Center?
Don't be afraid to tell him to slow down or take extra time explaining something. He will gladly do so, but you need to speak up.
During treatment, were you treated like a number or a human with Kaylen Silverberg at Texas Fertility Center?
Dr. Silverberg has excellent bedside manner. He is very warm and has a great sense of humor. He is empathetic but also portrays a lot of confidence in the treatment process.
Describe the protocols Kaylen Silverberg used in your cycles at Texas Fertility Center and their degree of success.
50mg Clomid (5 days, starting on cycle day 3) with Ovidrel trigger shot
Describe your experience with your nurse at Texas Fertility Center.
Depending on which RE you see at the Texas Fertility Center, they have a dedicated nursing staff, so you're usually dealing with the same nurses each time. You won't always get them on the phone when you call, but they do a good job calling you back the same business day and are generally very responsive and helpful. The weekend nurse was also extremely helpful when I had an urgent issue on a Saturday. The only issue I encountered with the nursing staff is there seems to be miscommunication sometimes. Specific example: I was experiencing spotting (not pregnant, preparing for an IUI), so I called the nurse to see if the doctor wants me to increase a certain dosage. She called back and told me to start taking estrogen pills. I questioned this twice, because according to Silverberg, I literally make too much estrogen in my body -- it's the reason I have issues like polyps. The nurse said she asked the doctor, and he said to start the estrogen. Low and behold, my next in-person appointment with Silverberg, he said I shouldn't have been put on estrogen pills. I imagine miscommunications like this in fast-paced situations happen at a lot of fertility clinics, though, so you just have to question things if you feel they aren't right.
Describe your experience with Texas Fertility Center.
I have no complaints, the clinic itself is nice. The facility is welcoming enough and the staff are always friendly. Sometimes you have to wait a while for your appointment, but that's just the nature of visiting a fertility clinic: wait 45 minutes for a five-minute appointment. Pro tip: I have always had to wait the longest if the appointment is between 4 and 5 on a weekday, and sometimes first-thing in the morning on the weekends takes a while because Silverberg will have new patient consultations (which is really a plus, because you know he'll take the time to discuss things when it's your turn). But if you can swing making appointments in the morning during the week, there's hardly any wait.
Describe the costs associated with your care under Kaylen Silverberg at Texas Fertility Center.
For anything related to my septum or polyps, it was billed to insurance and covered. My insurance does not cover fertility treatments, but there are a few good options at Texas Fertility Center like pre-paying for bloodwork that can help with some of the costs. For IUI, it was about $800 per IUI cycle without insurance, including the prescriptions (including $200 trigger shot), appointments, ultrasound monitoring, semen testing and preparation, and IUI procedure. They also have third-party financing options, which I did not use.
Describe Kaylen Silverberg's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Texas Fertility Center.
Silverberg prefers single embryo transfers in most cases, as stated in the IVF seminar he hosted
What specific things went wrong at Texas Fertility Center?
  • Lost results
  • Provided conflicting information
Describe the specific things that went wrong at Texas Fertility Center.
There was an instance of lost test results. After it was pointed out to the nursing staff, they were able to contact the testing lab and retrieve them pretty quickly.
8
Doctor
Kaylen Silverberg
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Texas Fertility Center
North Austin
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
10
10
Age 37 - 38
1 IVF
1 Embryo Freezing
Diminished Ovarian Reserve
European
Income $100K - $199K
Teacher
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Kaylen Silverberg] describes everything to you and has a wonderful, dry sense of humor which I appreciate...I elected to hold off on my transfer because of Covid-19...[he] very rarely would transfer more than one embryo at a time...We decided to go with IVF with ICSI because it was the most aggressive treatment that would ensure fertilization of any eggs retrieved and with a DOR diagnosis... I did the [IVF] injections and had a successful egg retrieval and the number of eggs was almost exactly what was predicted based on my lab work...
[nurse of Texas Fertility Center] are there to talk you through any questions you have...They always call you back in a timely manner and do everything in their power to make sure you have what you need... I thought my insurance wouldn't cover any part of my treatment, staff said I really should run it anyway and it ended up covering my diagnosis visits, many of my labs, and most of my medications. This saved me literally thousands of dollars
How was your experience with Kaylen Silverberg at Texas Fertility Center?
Dr. Silverberg is the best doctor. He describes everything to you and has a wonderful, dry sense of humor which I appreciate. He is very candid, which I appreciate, and gives you the facts. At the same time, he obviously cares very much about being successful and doing the absolute best he can to give you the best chance to have a baby. I elected to hold off on my transfer because of Covid-19 and I was never made to feel that was a bad decision and his nurses discussed with me my options before I made the decision. I also appreciate how he is an advocate for his patients and is on the cutting edge of fertility technology. I am confident that he will help me decide what is best and do whatever he can to help me be successful in my hope to have a baby. Even if I don't successfully end up having a baby (I hope this won't be the case!), I would not regret choosing Dr. Silverberg as I know he has and will continue to provide me with the best chance to have a baby because he is a great doctor and I would choose him every time.
What's one piece of advice would you give a prospective patient of Kaylen Silverberg at Texas Fertility Center?
Be ready with your questions, but also don't be afraid to any any question. I asked him what I thought were probably the silliest and most ridiculous, uneducated questions I could think of and he never made me feel like I was stupid or ridiculous. Also, know that his sense of humor is very dry and matter of fact and that might feel to some people (especially those who are just starting their infertility journey) like he doesn't care. I can assure you that he cares about all of his patients and their success and it is evident in every visit you have with him or the staff. Again, I cannot say enough good things about him - I have so much respect for him as a doctor.
During treatment, were you treated like a number or a human with Kaylen Silverberg at Texas Fertility Center?
I absolutely love Dr. Silverberg and the team at Texas Fertility Center. There is always someone available to help you, they keep you informed, they are patient with you even when you ask the same questions over and over, they address your fears kindly while also being completely honest. Everyone in the office is amazing and helpful. They really care about their patients and truly want what is best for them whether you get the outcome you want or not.
Describe the protocols Kaylen Silverberg used in your cycles at Texas Fertility Center and their degree of success.
My husband and I went through a lot of lab work and testing before we were presented with our specific treatment options (it took about 3 months for everything to be done and results in). Once we got our results back, we were presented with a range of options from IUI to IVF with ICSI. He gave us the statistics of success with each option and my diagnosis. We decided to go with IVF with ICSI because it was the most aggressive treatment that would ensure fertilization of any eggs retrieved and with a DOR diagnosis, time is most assuredly, not, on my side. I immediately started the process to start the IVF injections, but had to wait for a month because of my hormone levels. I did the injections and had a successful egg retrieval and the number of eggs was almost exactly what was predicted based on my lab work.
Describe your experience with your nurse at Texas Fertility Center. (Assigned nurse: They use a team nursing approach.)
The nurses are excellent. They are there to talk you through any questions you have. They always call you back in a timely manner and do everything in their power to make sure you have what you need. They are patient and generous with their time which is really amazing because they are very busy. You spend most of your time talking with or visiting with them and they always make sure you understand and have what you need. IVF was very confusing for me at first with everything you have to remember and not wanting to make a misstep, but my stress was alleviated by the nurses always being available and ready to help me in whatever way I needed.
Describe your experience with Texas Fertility Center.
I love the clinic. The entire staff is amazing. For example, I thought my insurance wouldn't cover any part of my treatment and the staff said I really should run it anyway and it ended up covering my diagnosis visits, many of my labs, and most of my medications. This saved me literally thousands of dollars and I wouldn't have known if the staff had not made it a priority to answer my questions and look at my coverage. I always enjoy the check out process - it's easy and everyone is helpful. The waiting room was rarely crowded and I never had to wait long for my appointments and often got seen early - this isn't always the case, but it was for me which I appreciated because I had to drive 2 hours to each appointment. The only problem I ever had was parking because of construction and limited spaces so you might want to make sure you get there early or have someone to drop you off while they find a space.
Describe the costs associated with your care under Kaylen Silverberg at Texas Fertility Center.
It varied based on what insurance covered, different labs, how many appointments I had, etc. It's about on par with what I would have expected to pay without insurance.
Describe Kaylen Silverberg's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Texas Fertility Center.
I haven't completed a transfer yet, but I know Dr. Silverberg said they very, very, very rarely would transfer more than one embryo at a time, so if that is something that is important to you for any reason, you need to make sure you address that at your consultation so you are not disappointed or upset at the time of transfer.
10
Doctor
Kaylen Silverberg
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Texas Fertility Center
Central Austin
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Unknown Success
10
10
Age 46 - 48
4 IUI
Donor Sperm
Diminished Ovarian Reserve
European
Income $100K - $199K
LGBTQ
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Decided to move on to IVF with ICSI and PGS testing [with Dr. Kaylen Silverberg] because of our limited supply of donor sperm...We see him most visits, of course weekends are hit or miss and I think one time he was away at a conference, but otherwise, we are always booked with him. When we do see another doctor or have a question after hours, they always check with him on how he wants to proceed so that they are acting on his behalf. I feel like all of the doctors at this clinic are that way.
She [nurse at Texas Fertility Center] went through IUI with us and the clinic lets you continue into IVF with your same nurse...Lovely clinic with 2 huge and very relaxing saltwater aquariums...Always greeted by name in the clinic. Nurse phone calls, including after hours, knew who we were...Definitely schedule your consultation a month or 2 in advance to get on the books (not that it necessarily takes that long but to get a time/day that you want). Great working partners with Ovation Fertility and Austin Anesthesiology - all went smoothly and there was great communication there as well.
How was your experience with Kaylen Silverberg at Texas Fertility Center?
After our initial consultation, we weren't quite sure what to think of Dr. Silverberg. Very factual, extremely knowledgeable and blunt. Didn't seem to have much of a bedside manner. When we returned and began treatment and spent more time with him, we fell madly for him. He is one of the funniest docs around! And great bedside manner. His humor is very dry so he may not be for everyone but he is a great doctor! Everytime we mention who we see to another healthcare professional, they say "oh, he's the best in town!" which is very reassuring to hear! We see him most visits, of course weekends are hit or miss and I think one time he was away at a conference, but otherwise, we are always booked with him. When we do see another doctor or have a question after hours, they always check with him on how he wants to proceed so that they are acting on his behalf. I feel like all of the doctors at this clinic are that way.
What's one piece of advice would you give a prospective patient of Kaylen Silverberg at Texas Fertility Center?
Enjoy his dry humor!
During treatment, were you treated like a number or a human with Kaylen Silverberg at Texas Fertility Center?
Always greeted by name in the clinic. Nurse phone calls, including after hours, knew who we were.
Describe the protocols Kaylen Silverberg used in your cycles at Texas Fertility Center and their degree of success.
IUI #1 - gonal F injectible with Ovidrel trigger shot. Negative. He gave us a choice at where we wanted to start and we chose the big one first. Would probably do it differently next time. IUI #2a - Medications cancelled because of cyst, natural IUI. Negative IUI #2b - Clomid. Cycle cancelled because of think uterine lining. IUI #3 - Femara. Negative. IUI #4 - Femara. Negative Decided to move on to IVF with ICSI and PGS testing because of our limited supply of donor sperm. IVF 1: - FSH/Antagonist plan with birth control pills IVF 2 - Luteal Estrace/Clomid/FSH/Antagonist protocol. In process. Going well at day 10 of stims.
Describe your experience with your nurse at Texas Fertility Center. (Assigned nurse: Megan)
We loved Megan. She went through IUI with us and the clinic lets you continue into IVF with your same nurse. Unfortunately, Megan left before our IVF cycle and we were assigned a different nurse.
Describe your experience with Texas Fertility Center.
Lovely clinic with 2 huge and very relaxing saltwater aquariums. I love to count the baby starfish! As the leading clinic in Austin, they are very busy. Definitely schedule your consultation a month or 2 in advance to get on the books (not that it necessarily takes that long but to get a time/day that you want). Great working partners with Ovation Fertility and Austin Anesthesiology - all went smoothly and there was great communication there as well. Nurses are quick to respond and are actually in the office later than phone hours, often answering email so you may get a response after hours. The on-call nurse (Pam) is VERY quick to respond. Check-out is easy and they always have the info needed and lab slips for the next visit all ready when you come out of the exam room.
Describe the costs associated with your care under Kaylen Silverberg at Texas Fertility Center.
Very reasonable.
10
Doctor
Kaylen Silverberg
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Texas Fertility Center
Central Austin
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
10
10
Age 34 - 35
4 IVF
5 Egg Freezing
Diminished Ovarian Reserve
South Asian
Income $200K - $499K
Business Executive
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
We had PGS tested embryos, so Dr. Silverberg suggested a single embryo transfer to give the embryo the best shot...He will give it to you straight, but be open to your preferences and perspective. He explained my condition to me, gave me statistics, recommended a course of action and then let me decide...[he] always kept up with my case, got to know us personally, and made us feel like we were human, not a number.
They [Texas Fertility Center nurses] are super busy, but made sure to get back to me quickly if they sensed I was worried in an email or voicemail...Each cycle was around $10K (including PGS testing)...Strengths + Modern equipment + Calm environment Weakness - Long wait times at time - No in-house phlebotomy Overall, the clinic is not fancy, but it's nice. They focus on the medicine, not the bells and whistles as much.
How was your experience with Kaylen Silverberg at Texas Fertility Center?
Pros: + Very science/facts-based. Dr. Silverberg backed up his recommendations with research. I always felt like we were in good hands because he was up to date on the latest practices. Also very well networked in the IVF community and knows the cutting edge of new practices. + Very to the point. Some people like this, others don't. We loved it and felt that he was efficient, concise, yet thorough in all our interactions. That being said, he's also warm and funny, so you never feel like you're speaking to a cold clinician. + He will give it to you straight, but be open to your preferences and perspective. He explained my condition to me, gave me statistics, recommended a course of action and then let me decide. Every step of the way, he provided a recommendation but was very open with my preferences and incorporated them into the protocol. Cons - Dr. Silverberg is a busy man and frequently lectures all over the world. We wasn't available at all screening appointments or retrievals, but kept up with my case remotely. No protocol adjdustments were made unless he signed off on it, so his schedule didn't impact us.
What's one piece of advice would you give a prospective patient of Kaylen Silverberg at Texas Fertility Center?
I referred my sister to Dr. Silverberg - that's how much I trust him. Run, don't walk to TFC/Dr. Silverberg if you are thinking of getting IVF!
During treatment, were you treated like a number or a human with Kaylen Silverberg at Texas Fertility Center?
TFC sees about 80% of the IVF cases in Austin, so they're a high volume center. That being said, Dr. Silverberg always kept up with my case, got to know us personally, and made us feel like we were human, not a number.
Describe the protocols Kaylen Silverberg used in your cycles at Texas Fertility Center and their degree of success.
I was diagnosed with low ovarian reserve, so Dr. Silverberg recommended the micro-dose lupron flare protocol. Several days of lupron leading up to the cycle. In cycle, lupron, follistim (350), and omnitrope (HGH) in the morning. Follistim (150), menopur (150), and lupron in the evening. I did 3 cycles with Dr. Silverberg and he adjusted my protocol each time.
Describe your experience with your nurse at Texas Fertility Center. (Assigned nurse: Rebecca )
Rebecca and the rest of the nursing team are AWESOME. They are super busy, but made sure to get back to me quickly if they sensed I was worried in an email or voicemail. I always felt in the loop and supported.
Describe your experience with Texas Fertility Center.
Strengths + Modern equipment + Calm environment Weakness - Long wait times at time - No in-house phlebotomy Overall, the clinic is not fancy, but it's nice. They focus on the medicine, not the bells and whistles as much.
Describe the costs associated with your care under Kaylen Silverberg at Texas Fertility Center.
Each cycle was around $10K (including PGS testing), but we had fertility insurance, so my out of pocket cost was relatively low.
Describe Kaylen Silverberg's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Texas Fertility Center.
We had PGS tested embryos, so Dr. Silverberg suggested a single embryo transfer to give the embryo the best shot.
10
Doctor
Kaylen Silverberg
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Texas Fertility Center
Central Austin
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2019 - 2020, Unknown Success
10
10
Age 36 - 37
2 IUI
2 IVF
Diminished Ovarian Reserve
Male Factor
Poor Egg Quality
Uterine Fibroids
European
Income $200K - $499K
Engineer
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Silverberg] is responsive to calls and texts to his personal phone, seven days a week, and on holidays...He is very direct and blunt...his sense of humor is sarcastic...He is not a doctor that is going to paint a picture of unicorns and rainbows, but he is extremely good at what he does...He offers a 25% military discount...We used high dose protocols due to being diagnosed with DOR.
This clinic [at Texas Fertility Center] is great. They know what they are doing, they are well organized, and they have processes in place. Every detail is accounted for and the care is very personalized. There were a few appointments where the doctors would run late...The nursing staff is very well organized and responsive. I either emailed or called with questions. I received answers within a couple of hours.
How was your experience with Kaylen Silverberg at Texas Fertility Center?
If I could rate Dr. Silverberg a 1000, I would. He is an amazing physician and a great person. He has gone above and beyond our expectations and continues to exceed them. He is responsive to calls and texts to his personal phone, seven days a week, and on holidays. When my husband was facing some problems, he took the time, during his busy surgery schedule, to go out to the car (thanks, COVID), and talk with him. He is very direct and blunt, but there is a compassionate heart in there too!
What's one piece of advice would you give a prospective patient of Kaylen Silverberg at Texas Fertility Center?
He is very direct and blunt. Sometimes, he uses humor to lighten the mood, and his sense of humor is sarcastic. (I tend to be similar, so I enjoyed it). He is not a doctor that is going to paint a picture of unicorns and rainbows, but he is extremely good at what he does.
During treatment, were you treated like a number or a human with Kaylen Silverberg at Texas Fertility Center?
Dr. Silverberg takes the time to get to know his patients. In our initial consult, he asked questions, like what were our occupations, etc. Every visit I had with him, he asked what was going on in our lives, how our work was, things like that. He always presents multiple options for treatment and lets you pick what works for you. He is upfront in setting expectations, even if they aren't great. However, when you decide on a path, he is your biggest cheerleader, and with do everything he can to make you successful.
Describe the protocols Kaylen Silverberg used in your cycles at Texas Fertility Center and their degree of success.
We used high dose protocols due to being diagnosed with DOR. We started with a microdose lupron flare, and only had two follicles. We converted to an IUI. Next cycle was Clomid/Cetrotide with HGH. We retrieved two eggs, one mature, one not. The most recent cycle was MLF again but adding HGH. He retrieved three eggs.
Describe your experience with the nursing staff at Texas Fertility Center.
The nursing staff is very well organized and responsive. I either emailed or called with questions. I received answers within a couple of hours.
Describe your experience with Texas Fertility Center.
This clinic is great. They know what they are doing, they are well organized, and they have processes in place. Every detail is accounted for and the care is very personalized. There were a few appointments where the doctors would run late, but this goes with the territory of fertility specialists. I never minded waiting, because when I saw the doctors, I was always given plenty of time to discuss my questions and concerns.
Describe the costs associated with your care under Kaylen Silverberg at Texas Fertility Center.
We were charged for ultrasound visits ($220 each). The surgery costs were ~$1300 to the Dr and $1300 to the surgery center. The anesthesia was $450. Lab fees were about $5k (without PGS). Drugs were about $5k through a pharmacy he partners with, which provides a slight discount to his patients. He offers a 25% military discount, along with the lab offering a 20% military discount, which helps tremendously.
What specific things went wrong at Texas Fertility Center?
  • Failed to order appropriate test
Describe the specific things that went wrong at Texas Fertility Center.
They forgot to order a simple blood test. Luckily, when I went to the lab, they had the back-office number on file and were able to get it handled within about 15 mins. On my way home, the nurse called and apologized for the error, and let me know everything was fixed. In their defense, my cycle started earlier than we all planned so it was rushed, along with the complications due to COVID (reduced staff, split shifts, etc).
10
Doctor
Kaylen Silverberg
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Texas Fertility Center
Central Austin
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2018, Successful
9
10
Age 33 - 37
2 IVF
2 Embryo Freezing
Donor Sperm
Diminished Ovarian Reserve
Male Factor
Tubal Blockage
European
Income $50K - $99K
Teacher
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Silverberg] speaks quickly and is very up to date and knowledgeable on all fertility topics but takes time to review all details with you personally. He cared when our first round wasn’t successful enough to give us his personal cell for any questions or concerns along the way. He hugged me and commiserated the initial loss (lack of success) upon learning of unsuccessful transfers.... Our first stimulation and egg retrieval resulted in a lower number of eggs retrieved than originally predicted. Dr Silverberg adjusted my next cycle appropriately with more estrogen injections to yield more eggs for fertilization.
Their knowledge base is invaluable! The doctors [Texas Fertility Center] all seem to be very professional and ensure that your care is provided at the highest level. The nurses are responsive and compassionate. They are organized as well. The only weakness I would begin to discuss would be the wait time at regular office visit is but I understand that surgeries often go longer than expected and I would rather have the great care they provide.
How was your experience with Kaylen Silverberg at Texas Fertility Center?
He is quick paced and speaks very quickly but works well and is super knowledgeable. He slows down when asked and will review any information when asked. His wait time leaves something to be desired but otherwise he is amazing. He is caring and compassionate and I would recommend him!
What's one piece of advice would you give a prospective patient of Kaylen Silverberg at Texas Fertility Center?
I would advise a prospective patient to bring a book to the waiting room of the office but rest assured that it’s worth the wait.
During treatment, were you treated like a number or a human with Kaylen Silverberg at Texas Fertility Center?
He speaks quickly and is very up to date and knowledgeable on all fertility topics but takes time to review all details with you personally. He cared when our first round wasn’t successful enough to give us his personal cell for any questions or concerns along the way. He hugged me and commiserated the initial loss (lack of success) upon learning of unsuccessful transfers.
Describe the protocols Kaylen Silverberg used in your cycles at Texas Fertility Center and their degree of success.
Our first stimulation and egg retrieval resulted in a lower number of eggs retrieved than originally predicted. Dr Silverberg adjusted my next cycle appropriately with more estrogen injections to yield more eggs for fertilization. He also carefully monitored me to ensure that I didn’t become hyper stimulated. The second round of stimulation was also accompanied by a freeze all cycle rather than fresh which was easier on my emotions and body to have the break between the retrieval and the transfer. The research showed that freeze all is typically more successful which was true for our situation as well.
Describe your experience with your nurse at Texas Fertility Center. (Assigned nurse: Nicole)
They were super responsive and efficient. They would personally call with results and review the meaning of the information. The care I received from them when any delicate or bad news was shared was very compassionate.
Describe your experience with Texas Fertility Center.
Their knowledge base is invaluable! The doctors all seem to be very professional and ensure that your care is provided at the highest level. The nurses are responsive and compassionate. They are organized as well. The only weakness I would begin to discuss would be the wait time at regular office visit is but I understand that surgeries often go longer than expected and I would rather have the great care they provide.
Describe the costs associated with your care under Kaylen Silverberg at Texas Fertility Center.
All in all (for two rounds of stimulation, 3 egg retrievals) we spent $35K but that included our medications, the embryology (through Ovation), the surgery center, and TFCs services. The costs associated with TFC directly were very reasonable (for the ultrasounds, office visits, retrevial and transfer).
Describe Kaylen Silverberg's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Texas Fertility Center.
Dr Silverberg strongly stuck to transferring only one embryo at a time. He said he was part of the initiative that wrote guidelines for age and transfer and that he had been responsible for too many NICU babies and exorbitant hospital bills. He felt it was a more responsible move to transfer one embryo at a time based on age factors. He said once I was >35 he would be willing to transfer 2 at a time.
9
Doctor
Kaylen Silverberg
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Texas Fertility Center
Central Austin
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2017, Successful
10
10
Age 31 - 33
2 IVF
Donor Eggs
Diminished Ovarian Reserve
Poor Egg Quality
Recurrent Pregnancy Loss
European
Income $100K - $199K
Engineer
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Kaylen Silverberg] is incredibly knowledgeable and has a ton of experience with IVF. I always felt like I was receiving the best care. When I was unsure of what to try next, he offered examples of previous patients in similar situations. He always presented multiple options and clearly pointed out the advantages and disadvantages of each. He left the choice up to me and was willing to move forward with whatever treatment I felt comfortable with and without judgement. He took my worries seriously and never made me feel bad for asking questions.
The billing department [at Texas Fertility Center] did a great job of breaking down the cost for every part of my treatment. We paid a total of about $70,000 out of pocket (no insurance coverage) for 2 own-egg IVF cycles (~$17k and $15k), one donor egg cycle (~$33k), and one transfer cycle (~$3k). We elected to freeze all and PGS test our embryos for each cycle. We were presented with an estimate of expenses before treatment started so there were no surprise charges.
How was your experience with Kaylen Silverberg at Texas Fertility Center?
He is incredibly knowledgeable and has a ton of experience with IVF. I always felt like I was receiving the best care. When I was unsure of what to try next, he offered examples of previous patients in similar situations. He always presented multiple options and clearly pointed out the advantages and disadvantages of each. He left the choice up to me and was willing to move forward with whatever treatment I felt comfortable with and without judgement. He took my worries seriously and never made me feel bad for asking questions.
What's one piece of advice would you give a prospective patient of Kaylen Silverberg at Texas Fertility Center?
Be honest and up front with any of your concerns and don't be afraid to ask questions.
During treatment, were you treated like a number or a human with Kaylen Silverberg at Texas Fertility Center?
He was willing to spend as much time as I needed explaining procedures, answering my questions, and presenting me with options. He was never rude and always made an effort to make sure I left the clinic happy.
Describe the protocols Kaylen Silverberg used in your cycles at Texas Fertility Center and their degree of success.
My first IVF cycle used a long lupron (agonist) protocol since I had never tried injectable drugs before. I responded slowly and my medication was increased to compensate. A slightly lower than average number of eggs were retrieved and only one embryo made it to the blastocyst stage. It was tested PGS abnormal and incompatible with life. My second IVF cycle used a microdose lupron flare protocol since I am a poor/slow responder to fertility drugs and there was a question about my egg quality. I was on the maximum dose for most of the cycle and ended up with a normal number of eggs. We did not have any embryos make it to the blastocyst stage. We did not get any viable embryos using my own eggs (poor quality) so we moved on to an egg donor after 2 failed IVFs. Our donor used an antagonist protocol because that is the fastest and easiest cycle for my doctor to manage. She had donated before so my doctor used her previous cycle as a starting point. Her dosage was updated every two or three days based on her response, and we ended up with a higher than average number of eggs and PGS normal embryos.
Describe your experience with your nurse at Texas Fertility Center. (Assigned nurse: Kat (non IVF cycles), Shanna (IVF cycles), and Jennifer (donor egg cycles))
My first nurse (Kat) was assigned to me for clomid cycles. She was kind and answered all of my questions in a timely manner. My second nurse (Shanna) was assigned to me for own egg IVF cycles. She was amazing and went above and beyond to answer all of my questions. She even asked the embryology team directly to help me understand why my first IVF didn't work. My third nurse (Jennifer) was assigned to me for a donor egg IVF cycle. She was awesome and answered all of my questions. She also sent me information ahead of time to make sure I had everything I needed and didn't have to make any last minute decisions. She kept me updated with my donor's cycle and I never had to worry about what was going on.
Describe your experience with Texas Fertility Center.
TFC is one of the larger clinics in the state. They don't turn away patients based on diagnosis and will do everything they can to help you conceive. According to SART, their success rates are above the national average. They strongly recommend eSET when possible and I never felt pressured to try a treatment before I was ready. I saw my doctor for almost all of my appointments, even the quick, simple sonograms. My doctor performed all of my sonograms and a nurse was in the room taking notes. If my doctor was unavailable I was given the option of rescheduling or choosing another doctor at the clinic for that day. The only downside is that TFC sees a lot of patients and sometimes runs behind in the afternoon. The longest I have had to wait for my appointment was 45 minutes when someone else's consultation ran long.
Describe the costs associated with your care under Kaylen Silverberg at Texas Fertility Center.
The billing department did a great job of breaking down the cost for every part of my treatment. We paid a total of about $70,000 out of pocket (no insurance coverage) for 2 own-egg IVF cycles (~$17k and $15k), one donor egg cycle (~$33k), and one transfer cycle (~$3k). We elected to freeze all and PGS test our embryos for each cycle. We were presented with an estimate of expenses before treatment started so there were no surprise charges.
Describe Kaylen Silverberg's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Texas Fertility Center.
My husband and I desired an eSET and my doctor was supportive of our decision. He typically recommends eSET for PGS normal embryos and first time transfers unless there is a compelling reason to transfer more.
10
Doctor
Kaylen Silverberg
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Texas Fertility Center
Central Austin
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017, Unknown Success
8
9
Age 38
3 IUI
2 IVF
European
Business Executive
1st of 2 Docs
Neutral
Strongly Recommends
Success w/ Doc Not sure
Dr. S [Dr. Kaylen Silverberg] is compassionate, enthusiastic, positive, and interested in your patient history. For the most part he seems focused on figuring out problems and is cautious about checking all the boxes (i.e. he insisted on an ERA biopsy to make sure we were transferring on the right day before we did a frozen embryo transfer since we only had one good PGS embryo to work with). He makes an effort to talk or meet with you right away when you get bad news. That being said, I have now had 3 failed frozen transfers and am "unexplained" with still no answers as to what is going on, even though we have done everything under the sun that has been recommended.
[Texas Fertility Center is] Relatively well organized, receive call backs and emails very quickly, staff is not "flaky" at all. They are kind and professional and good patient advocates; they will hunt the doctors down for you to get your questions answered.... Fresh retrieval freeze-all cycle with PGS testing and ICSI: approx. $16,000 Frozen embryo transfer with assisted hatching: approx. $2,600 Monitoring Ultrasounds (weekdays): $210 Monitoring Ultrasounds (weekends): $250 ERA Biopsy: $300 (plus $900 for the testing company)
How was your experience with Kaylen Silverberg at Texas Fertility Center?
Dr. S is compassionate, enthusiastic, positive, and interested in your patient history. For the most part he seems focused on figuring out problems and is cautious about checking all the boxes (i.e. he insisted on an ERA biopsy to make sure we were transferring on the right day before we did a frozen embryo transfer since we only had one good PGS embryo to work with). He makes an effort to talk or meet with you right away when you get bad news. That being said, I have now had 3 failed frozen transfers and am "unexplained" with still no answers as to what is going on, even though we have done everything under the sun that has been recommended.
What's one piece of advice would you give a prospective patient of Kaylen Silverberg at Texas Fertility Center?
Don't be afraid to ask questions or ask for more information or clarification, even if he is in a hurry.
During treatment, were you treated like a number or a human with Kaylen Silverberg at Texas Fertility Center?
Warm, personal bedside manner.
Describe the protocols Kaylen Silverberg used in your cycles at Texas Fertility Center and their degree of success.
2 fresh freeze all retrieval cycles on Gonal F, Menopur and Lupron (starting with birth control and Lupron suppression). Resulted in 9 mature eggs; 2 day 6 blasts, but only 1 PGS normal embryo for 1st cycle; 8 mature eggs; 5 day 6 blasts and 2 PGS normal embryos for the 2nd cycle. 3 FETs on Crinone and Estradiol support. 1st FET = HCG of 41, chemical pregnancy. 2nd FET = BFN. 3rd FET = HCG of 28, chemical pregnancy.
Describe your experience with Texas Fertility Center.
Relatively well organized, receive call backs and emails very quickly, staff is not "flaky" at all. They are kind and professional and good patient advocates; they will hunt the doctors down for you to get your questions answered.
Describe the costs associated with your care under Kaylen Silverberg at Texas Fertility Center.
Fresh retrieval freeze-all cycle with PGS testing and ICSI: approx. $16,000 Frozen embryo transfer with assisted hatching: approx. $2,600 Monitoring Ultrasounds (weekdays): $210 Monitoring Ultrasounds (weekends): $250 ERA Biopsy: $300 (plus $900 for the testing company)
Describe Kaylen Silverberg's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Texas Fertility Center.
Strong preference for freeze all cycles, PGS testing, and eSETs.
8
Doctor
Kaylen Silverberg
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Texas Fertility Center
Central Austin
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2016 - 2017, Unsuccessful
10
10
Age 37 - 38
5 IUI
Donor Sperm
Black or African-American
Income $50K - $99K
Strongly Recommends
Strongly Recommends
Unsuccessful
Be patient because sometimes it seems as though he's taking the long way around but its only because he is making sure you've received all the tests and preparatory steps before moving forward...While I do sometimes feel like he moves through the appointments quickly and he seems to be very busy, I REALLY like Dr. Silverberg and I'm very comfortable being in his care. He has great bedside manner and with procedures that can obviously be awkward at times, its really important to me to have a doctor that I feel as much at ease as possible. Besides his personality, he's very thorough in his assessments and treatment plans and he has a lot of experience and expertise in fertility related issues.
As I stated, the staff at the clinic are the most compassionate and knowlegeable people in the field of medicine. The clinic itself is in a great location and is inviting. The one weakness I have noticed is that they seem to run behind schedule a lot...ll of the staff at Texas Fertility Center are amazing. I've worked with a lot of the ladies in the office and have never met a negative person there. They are all very helpful and compassionate. Its a joy having that team during such a difficult time.
How was your experience with Kaylen Silverberg at Texas Fertility Center?
While I do sometimes feel like he moves through the appointments quickly and he seems to be very busy, I REALLY like Dr. Silverberg and I'm very comfortable being in his care. He has great bedside manner and with procedures that can obviously be awkward at times, its really important to me to have a doctor that I feel as much at ease as possible. Besides his personality, he's very thorough in his assessments and treatment plans and he has a lot of experience and expertise in fertility related issues.
What's one piece of advice would you give a prospective patient of Kaylen Silverberg at Texas Fertility Center?
Be patient because sometimes it seems as though he's taking the long way around but its only because he is making sure you've received all the tests and preparatory steps before moving forward.
During treatment, were you treated like a number or a human with Kaylen Silverberg at Texas Fertility Center?
Dr. Silverberg always greets me, asks me how I'm doing and I honestly feel that he's has my best interest in mind and that he's cheering for me.
Describe the protocols Kaylen Silverberg used in your cycles at Texas Fertility Center and their degree of success.
I've had 5 IUIs that we got progressively more aggressive with. My first IUI was unmedicated. The second and third were in conjunction with Femara and my fourth and fifth cycles were with gonal-f injections and the ovidrel trigger. I also used progesterone suppositories after the IUIs on the last two cycles. I'm still trying to conceive so none of the IUIs produced a positive pregnancy test. So I have decided to move on to IVF treatment.
Describe your experience with your nurse at Texas Fertility Center. (Assigned nurse: Kat)
All of the staff at Texas Fertility Center are amazing. I've worked with a lot of the ladies in the office and have never met a negative person there. They are all very helpful and compassionate. Its a joy having that team during such a difficult time.
Describe your experience with Texas Fertility Center.
As I stated, the staff at the clinic are the most compassionate and knowlegeable people in the field of medicine. The clinic itself is in a great location and is inviting. The one weakness I have noticed is that they seem to run behind schedule a lot.
Describe the costs associated with your care under Kaylen Silverberg at Texas Fertility Center.
I don't remember exactly but I think I paid about $250 per IUI and about the same for sonograms. It was about $40 higher on weekends and holidays. Consultations were about $95.
Describe Kaylen Silverberg's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Texas Fertility Center.
I have not yet had an embryo transfer. I'll begin my IVF cycle in about two weeks.
What specific things went wrong at Texas Fertility Center?
  • Lost paperwork
Describe the specific things that went wrong at Texas Fertility Center.
Once, my receipt was switched with another patients. So had to mail the other patient's receipt back to the office. I don't remember which staff person it was but she was very apologetic.
10
Doctor
Kaylen Silverberg
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
Texas Fertility Center
Central Austin
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2012 - 2014, Successful
10
10
Age 26 - 28
2 IVF
Anovulation
Male Factor
Other
Income $50K - $99K
Teacher
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
He explains everything that is happening in the appointment, such as what he sees on the ultrasound and showing us what each thing is, he shows us how he is measuring the size of the follicles and lining of the uterus, and takes the time to answer questions... Don't be turned off by the 10 minute exam once the process of the treatment begins. He spends an hour with you at the initial consult. He welcomes questions and is easy to work with.
The clinic is warm and welcoming. So many people working there but helping everyone out, being understanding of any type of situation, cheering every patient on, and overall very kind hearted people... Scheduling was easy. The doctors tend to do procedures in the morning and office appointments in the afternoons. We waited in a beautiful waiting room usually no more than 15 minutes from our appointment time.
How was your experience with Kaylen Silverberg at Texas Fertility Center?
Dr. Silverberg is very thorough is very real. He explains everything that is happening in the appointment, such as what he sees on the ultrasound and showing us what each thing is, he shows us how he is measuring the size of the follicles and lining of the uterus, and takes the time to answer questions. He has been to Washington, D.C. several times to advocate for infertility which shows me he is passionate about what he does and his desire to help people in this situation.
What's one piece of advice would you give a prospective patient of Kaylen Silverberg at Texas Fertility Center?
Don't be turned off by the 10 minute exam once the process of the treatment begins. He spends an hour with you at the initial consult. He welcomes questions and is easy to work with.
During treatment, were you treated like a number or a human with Kaylen Silverberg at Texas Fertility Center?
Although Dr. Silverberg is very quick, he is ready to answer questions at every appointment. Even two years after our first round of IVF, he remembered us.
Describe the protocols Kaylen Silverberg used in your cycles at Texas Fertility Center and their degree of success.
I don't remember the type of protocols used but for both full IVF cycles, I was on birth control for about 3 weeks, lupron for a couple of weeks, lupron and gonal-f for 10 days the first round and 12 days the second round. I triggered with ovidrel both times and was on estrogen pills for a little over a week and crinone until my progesterone numbers were high enough. We went to IVF, skipping IUI, because my husband has a history of trsticular cancer which greatly effected his numbers. I feel like that was the right call so we weren't spending so much money on countless IUIs that probably wouldn't have worked. Our first IVF resulted in 6 embryos, only one in the blast stage. We transferred two, the rest arrested, and we had one healthy baby. The second round resulted in 10 embryos, 4 reaching the blast stage. We opted to freeze all in order to allow my body to adjust from being on the meds. We did a frozen transfer about 2 weeks later of one embryo which resulted in one healthy baby.
Describe your experience with your nurse at Texas Fertility Center.
We had a different nurse for each round, but both were excellent. We were able to call with any questions at any time and both were prompt in returning those calls. I really believe they wanted treatments to be successful for us just as much as we did.
Describe your experience with Texas Fertility Center.
The clinic is warm and welcoming. So many people working there but helping everyone out, being understanding of any type of situation, cheering every patient on, and overall very kind hearted people.
Describe your experience with your monitoring appointments at Texas Fertility Center.
Scheduling was easy. The doctors tend to do procedures in the morning and office appointments in the afternoons. We waited in a beautiful waiting room usually no more than 15 minutes from our appointment time. The monitoring ultrasound itself only took about 10 minutes if we didn't have questions. We always felt comfortable and like we were given every piece of information we needed.
Describe the costs associated with your care under Kaylen Silverberg at Texas Fertility Center.
We paid for everything except the medications at our clinic. Everything had to be paid in full at the baseline appointment. If something changed, for example an extra monitoring appointment that we weren't expecting, we were made aware and they worked with us on payment.
10
Doctor
Kaylen Silverberg
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Texas Fertility Center
North Austin
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2014, Successful
10
10
Age 34
5 IUI
6 IVF
Diminished Ovarian Reserve
Endometriosis
Poor Egg Quality
Income $100K - $199K
Teacher
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Silverberg] is an amazing communicator and always in an upbeat mood. we knew success was just around the corner. He does tons of fertility research but doesn't have clinical personality...Was genuinely sad when we weren't pregnant and elated to meet our son at an office visit. Amazing change from our other fertility doctor. He made us feel like we were in control - when we had felt so downtrodden
Cat and Laura [nurses at Texas Fertility Center] were amazing, caring individuals. I felt like they took care of only me and my emotional needs. I also feel that if i needed to talk to Dr Silverberg they would connect me if needed....Very nice setting conveniently located by my house. they have offices all over Austin as well. I only went to the main office and Round Rock once because it was convenient for me that day
How was your experience with Kaylen Silverberg at Texas Fertility Center?
he is an amazing communicator and always in an upbeat mood. we knew success was just around the corner. He does tons of fertility research but doesn't have clinical personality
What's one piece of advice would you give a prospective patient of Kaylen Silverberg at Texas Fertility Center?
He's very busy - be patient. He runs late because he cares so much. pay it forward - one day you might be the patient that needs that extra 20 minutes to dry your eyes and adjust the plan. if I'm in the waiting room i don't mind waiting for you.
During treatment, were you treated like a number or a human with Kaylen Silverberg at Texas Fertility Center?
He listened to both me and my husband and honestly answered our questions. He had current research data to back up his treatment plans and gave us realistic percentages for success - never making us fell stupid for asking "why" and "why not". Was genuinely sad when we weren't pregnant and elated to meet our son at an office visit. Amazing change from our other fertility doctor. He made us feel like we were in control - when we had felt so downtrodden
Describe the protocols Kaylen Silverberg used in your cycles at Texas Fertility Center and their degree of success.
I'm old. I needed lots of help but I conceived with my own eggs with a poor responders protocol. We used PGS and a freeze all cycle to find normal eggs on the second go round.
Describe your experience with your nurse at Texas Fertility Center. (Assigned nurse: Cat/Laura )
Cat and Laura were amazing, caring individuals. I felt like they took care of only me and my emotional needs. I also feel that if i needed to talk to Dr Silverberg they would connect me if needed. Although this wasn't really an issue - he gave me his cell phone
Describe your experience with Texas Fertility Center.
very nice setting conveniently located by my house. they have offices all over Austin as well. I only went to the main office and Round Rock once because it was convenient for me that day
Describe the costs associated with your care under Kaylen Silverberg at Texas Fertility Center.
Did IVF with PGS - drugs were covered with copays and some of our cycle cost (PGS) was covered with one of Dr Silverberg's fertility studies. Total cost less than $10,000
10
Doctor
Kaylen Silverberg
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Texas Fertility Center
Central Austin
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2010 - 2013, Successful
10
10
Age 39 - 42
2 IUI
1 IVF
Donor Eggs
Diminished Ovarian Reserve
Endometriosis
Tubal Blockage
Uterine Fibroids
Other
Income $100K - $199K
Operations
Strongly Recommends
Strongly Recommends
Successful
When two tries at IUI didn't work, he [Dr Kaylen Silverberg] consoled me and convinced me to continue my journey when I was at my breaking point. He was so genuinely happy for me when I was finally pregnant with my now five year old. He loves his job. I cannot say enough good things about him. When I went back to him almost two years later at age 40, I was pretty sure I was going to have an only child but he told me about the donor program and explained it in such a positive light that I left the office thinking, why not? So thanks to his guidance, I have two healthy happy boys and the family I had always dreamed of but never really thought I could hope fo
The only negative thing I would say [about Texas Fertility Center] is that you can be waiting a long time past your appointment time but I think that is the nature of this business. They take the time needed with each patient so once you are back there you don't feel rushed or like a number. Also, considering all of the last minute scheduling they do for IVF cycles, it is amazing how organized it actually is.
How was your experience with Kaylen Silverberg at Texas Fertility Center?
I always knew I would have fertility issues and I left my first appointment with him beyond hopeful. He listened to my long story and immediately took me for an exam. He said he would go straight to IVF if he were me (after surgery) but was willing to explore less expensive options. When two tries at IUI didn't work, he consoled me and convinced me to continue my journey when I was at my breaking point. He was so genuinely happy for me when I was finally pregnant with my now five year old. He loves his job. I cannot say enough good things about him. When I went back to him almost two years later at age 40, I was pretty sure I was going to have an only child but he told me about the donor program and explained it in such a positive light that I left the office thinking, why not? So thanks to his guidance, I have two healthy happy boys and the family I had always dreamed of but never really thought I could hope for. I am so thankful I met him. It's a very difficult journey but he is so positive that it keeps you going and your eye on the prize!
What's one piece of advice would you give a prospective patient of Kaylen Silverberg at Texas Fertility Center?
Listen to every work and take his advice, He knows exactly what he is doing. If he says to go IVF, listen. It will most likely save you time, money and heartache.
During treatment, were you treated like a number or a human with Kaylen Silverberg at Texas Fertility Center?
He takes his time to explain everything and makes you feel like he knows you.
Describe your experience with your nurse at Texas Fertility Center. (Assigned nurse: Jennifer)
They were on call 24/7. They were all really nice, compassionate and understanding.
Describe your experience with Texas Fertility Center.
the only negative thing I would say is that you can be waiting a long time past your appointment time but I think that is the nature of this business. They take the time needed with each patient so once you are back there you don't feel rushed or like a number. Also, considering all of the last minute scheduling they do for IVF cycles, it is amazing how organized it actually is.
Describe the costs associated with your care under Kaylen Silverberg at Texas Fertility Center.
My IVF came out to about $15,000. My IVF with donor eggs was about $28,000. The later includes additional costs because the first donor did not work out
10
Doctor
Kaylen Silverberg
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Texas Fertility Center
North Austin
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2016 - 2019, Successful
9
9
Age 29 - 32
2 IVF
Endometriosis
Male Factor
Income $100K - $199K
Sales Representative
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
If you need to be cuddled by a doctor, Silverberg isn't your guy. He's direct and to the point. I am a patient who knows the doctor knows more than I do and to stay in my lane. For the most part I just took the advice/directions without 2nd guessing or questoning him...is ALWAYS late and there is always a long wait. But the way I look at it it's because he is spending his time with other patients and I appreciate that time too...I did have to cancel an egg retrieval 3 times but he described why we couldn't continue and why it was in my best interest.
TFC highly belives in only one single embryo per transfer...not crazy about the team nursing approach, but i'm sure there is a reason. All of the nurses are great and we loved it at TFC... I would much rather just have one nurse to discuss everything with then having to gather over multiple people...There were times where I went to get my blood test taken and they forgot to call in the order...
How was your experience with Kaylen Silverberg at Texas Fertility Center?
Dr. Silverberg is direct, to the point, and has a great sense of humor. He was always very warm and I appreciated all the treatments I had. I did have to cancel an egg retrieval 3 times but he described why we couldn't continue and why it was in my best interest.
What's one piece of advice would you give a prospective patient of Kaylen Silverberg at Texas Fertility Center?
If you need to be cuddled by a doctor, Silverberg isn't your guy. He's direct and to the point. I am a patient who knows the doctor knows more than I do and to stay in my lane. For the most part I just took the advice/directions without 2nd guessing or questoning him.
Describe your experience with the nursing staff at Texas Fertility Center.
TFC switched to a team nurse approach which is a pain in the butt. I would much rather just have one nurse to discuss everything with then having to gather over multiple people.
Describe your experience with Texas Fertility Center.
Again, not crazy about the team nursing approach, but i'm sure there is a reason. All of the nurses are great and we loved it at TFC. Silverberg does travel a lot so sometimes it's hard working around his schedule.
Describe the costs associated with your care under Kaylen Silverberg at Texas Fertility Center.
Somewhere from 40-50K because we also had male infertility issues and my husband had to get a PESA.
Describe Kaylen Silverberg's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Texas Fertility Center.
TFC highly belives in only one single embryo per transfer.
What specific things went wrong at Texas Fertility Center?
  • Failed to order appropriate test
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at Texas Fertility Center.
There were times where I went to get my blood test taken and they forgot to call in the order. Also, Silverberg is ALWAYS late and there is always a long wait. But the way I look at it it's because he is spending his time with other patients and I appreciate that time too.
9
Doctor
Kaylen Silverberg
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Texas Fertility Center
Central Austin
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
10
10
Age 34 - 35
IVF
Diminished Ovarian Reserve
Endometriosis
Other
European
Income $50K - $99K
Nurse or HC Services
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Silverberg is incredibly knowledgeable about the most up-to-date research related to infertility. He thoroughly answers any questions we have. We've be pleased with the treatment received thus far. At times we have a very long wait which it seems could be due to over-scheduling.... Dr. Silverberg does individualized treatment plans which is very appreciated. At times the long wait times made us feel more like a "number".
TFC seems to be a well-oiled machine. The staff are all knowledgeable and willing to work with you to be sure you understand your treatment, medications, process, etc. They work with you on scheduling. As noted, at times there are long wait times which can be frustrating.... Ashley has been wonderful to work with so far. She is thorough and answers all of my questions (more than once if needed). She makes sure things are in place for the weekend if you have to call the on-call nurse.
How was your experience with Kaylen Silverberg at Texas Fertility Center?
Dr. Silverberg is incredibly knowledgeable about the most up-to-date research related to infertility. He thoroughly answers any questions we have. We've be pleased with the treatment received thus far. At times we have a very long wait which it seems could be due to over-scheduling.
What's one piece of advice would you give a prospective patient of Kaylen Silverberg at Texas Fertility Center?
Come prepared with questions and don't hesitate to call back with questions. He is happy to answer them. Also, bring a book for waittimes.
During treatment, were you treated like a number or a human with Kaylen Silverberg at Texas Fertility Center?
Dr. Silverberg does individualized treatment plans which is very appreciated. At times the long wait times made us feel more like a "number".
Describe your experience with your nurse at Texas Fertility Center. (Assigned nurse: Ashley)
Ashley has been wonderful to work with so far. She is thorough and answers all of my questions (more than once if needed). She makes sure things are in place for the weekend if you have to call the on-call nurse.
Describe your experience with Texas Fertility Center.
TFC seems to be a well-oiled machine. The staff are all knowledgeable and willing to work with you to be sure you understand your treatment, medications, process, etc. They work with you on scheduling. As noted, at times there are long wait times which can be frustrating.
Describe Kaylen Silverberg's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Texas Fertility Center.
Dr. Silverberg seems pretty adamant about only transferring one embryo at a time, which we are comfortable with.
10
Doctor
Kaylen Silverberg
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Texas Fertility Center
Central Austin
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2008 - 2012, Successful
10
10
Age 29 - 33
1 IUI
1 IVF
PCOS
Tubal Blockage
European
Income $50K - $99K
Teacher
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Candid and no fluff, he [Dr. Silverberg] shoots straight and took the time to talk me through each procedure. ... My first IUI I produced way too many eggs and I made the decision (with his advice) to cancel the cycle. ... We did multiple transfer and that seemed normal for my age. ... Confident and encouraging, smart and kind. Highly recommend him. He met me at my lowest after many failed attempts and helped me believe my dream of a child was possible.
One strength of the clinic [Texas Fertility Center] was the opportunity to be part of a trial --this provided for the almost the total cost of our IVF. ... My insurance covered my surgery, while I paid out of pocket for my IUI. I was on a clinical trial for the IVF and that helped with cost. ... We did multiple transfer and that seemed normal for my age. I love having twins.
How was your experience with Kaylen Silverberg at Texas Fertility Center?
Confident and encouraging, smart and kind. Highly recommend him. He met me at my lowest after many failed attempts and helped me believe my dream of a child was possible. Candid and no fluff, he shoots straight and took the time to talk me through each procedure.
What's one piece of advice would you give a prospective patient of Kaylen Silverberg at Texas Fertility Center?
Ask questions!
During treatment, were you treated like a number or a human with Kaylen Silverberg at Texas Fertility Center?
He took time to talk me through everything.
Describe the protocols Kaylen Silverberg used in your cycles at Texas Fertility Center and their degree of success.
My first IUI I produced way too many eggs and I made the decision (with his advice) to cancel the cycle. Hardest decision ever.
Describe your experience with Texas Fertility Center.
One strength of the clinic was the opportunity to be part of a trial --this provided for the almost the total cost of our IVF. The only downside to a trial is the amount of times you had to get your blood taken (every day) and I lived in Waco so I was driving to Austin every morning before I went to school. Overall I would ABSOLUTELY do it all again with Dr. KS again. Before we did that they did everything to try and have children in ways that were cost effective-two rounds of IUI and then this trial. I did have surgery to correct a blockage.
Describe the costs associated with your care under Kaylen Silverberg at Texas Fertility Center.
My insurance covered my surgery, while I paid out of pocket for my IUI. I was on a clinical trial for the IVF and that helped with cost.
Describe Kaylen Silverberg's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Texas Fertility Center.
We did multiple transfer and that seemed normal for my age. I love having twins.
10
Doctor
Kaylen Silverberg
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Texas Fertility Center
Central Austin
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
8
9
Age 42
3 IUI
1 IVF
Diminished Ovarian Reserve
Male Factor
Other
Income $50K - $99K
Investment Banker
4th of 4 Docs
Neutral
Strongly Recommends
Success w/ Doc Too early to know
He’s very easy to talk to. He [Dr. Silvergerg] gives you a direct answer. He will do research with you if he’s not sure what you talking about. He also consulted my husband, which no other clinic had done, and gave him information on how he could possibly improve his sperm count. No other Dr. has done this... He’s blunt, down to earth... Were in beginning stages. Trying to decide our best option for success
So far no weaknesses. They [Texas Fertility Ctr] are prompt. as far as getting thing sent, test results back and returning phone calls. They spent over an out just getting to know us. Didn’t ever rushed, got everything handled in first visit.... [Cost of Treatment] So far only 1,000. Were in beginning stages. Trying to decide our best option for success... He [Dr. Silvergerg] will do research with you if he’s not sure what you talking about. He also consulted my husband, which no other clinic had done
How was your experience with Kaylen Silverberg at Texas Fertility Center?
He’s very easy to talk to. He gives you a direct answer. He will do research with you if he’s not sure what you talking about. He also consulted my husband, which no other clinic had done, and gave him information on how he could possibly improve his sperm count. No other Dr. has done this
What's one piece of advice would you give a prospective patient of Kaylen Silverberg at Texas Fertility Center?
He’s a good genuine Dr.
During treatment, were you treated like a number or a human with Kaylen Silverberg at Texas Fertility Center?
He’s blunt, down to earth
Describe the protocols Kaylen Silverberg used in your cycles at Texas Fertility Center and their degree of success.
Not there yet
Describe your experience with your nurse at Texas Fertility Center. (Assigned nurse: Michelle)
All nice, informative.
Describe your experience with Texas Fertility Center.
So far no weaknesses. They are prompt. as far as getting thing sent, test results back and returning phone calls. They spent over an out just getting to know us. Didn’t ever rushed, got everything handled in first visit.
Describe the costs associated with your care under Kaylen Silverberg at Texas Fertility Center.
So far only 1,000. Were in beginning stages. Trying to decide our best option for success
Describe Kaylen Silverberg's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Texas Fertility Center.
Only eset
8
Doctor
Kaylen Silverberg
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Texas Fertility Center
Central Austin
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2007 - 2010, Successful
10
10
Age 27 - 30
3 IUI
1 IVF
Anovulation
Male Factor
PCOS
European
Income $100K - $199K
Lawyer
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Smart and technically savvy; talks very fast...He [Dr Silverberg] explained things candidly and thoroughly; he called me personally to discuss lab results and hormone levels; he was witty and didn't talk down to me as a patient....Very good clinic and well-run. The only major issue was that Dr. S was chronically late - sometimes 2 hours or more.
Smart and technically savvy; talks very fast...He [Dr Silverberg] explained things candidly and thoroughly; he called me personally to discuss lab results and hormone levels; he was witty and didn't talk down to me as a patient....Very good clinic and well-run. The only major issue was that Dr. S was chronically late - sometimes 2 hours or more.
How was your experience with Kaylen Silverberg at Texas Fertility Center?
Very good clinic and well-run. The only major issue was that Dr. S was chronically late - sometimes 2 hours or more.
What's one piece of advice would you give a prospective patient of Kaylen Silverberg at Texas Fertility Center?
Smart and technically savvy; talks very fast.
During treatment, were you treated like a number or a human with Kaylen Silverberg at Texas Fertility Center?
He explained things candidly and thoroughly; he called me personally to discuss lab results and hormone levels; he was witty and didn't talk down to me as a patient.
Describe your experience with your monitoring appointments at Texas Fertility Center.
I had monitoring in Houston.
10
Doctor
Kaylen Silverberg
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Texas Fertility Center
Central Austin
Operations
Scheduling
Nursing Staff
Clinic Atmosphere
Educational Resources