Verified
This patient has provided documentation of treatment at this clinic.
2019 - 2020, Unknown Success
6
5
I felt that I had to come up with the ideas and adjustments that ultimately led to my success. She [Dr. Kemi Nurudeen] is overall very approachable, friendly, and accommodating. I really appreciated her bedside manner...was at all times, professional and kind...I didn’t feel that she was particularly innovative or following our case closely enough to make small adjustments etc. I felt that any changes that occurred were based on my own ideas (to which she agreed)...She was attentive and listened to our concerns.
Test results were almost always published appropriately [by the staff at Houston Fertility Institute]. There were a few rare occassions when they weren’t posted. I was given major attitude the few times I called to ask about them...Seems like a factory...The very first thing they say after hello, is the sum of your bill. No real explanation of the bill. Just the sum total. If you have q’s the financial counselor will come up to the front desk and openly state whAt you owe...I was not impressed by the medical assistants at HFI overall. I think they are good at ultrasounds but their bedside manner is severely lacking.
How was your experience with Kemi Nurudeen at Houston Fertility Institute?
She was kind, empathetic, professional. She seemed young in her practice. Didn’t seem as evidence based- when discussing novel therapies would state that “the clinic had success with x,y,z” but wasn’t able to elaborate on the supporting evidence or mechanism of action. Sometimes she would get confused on my medical details or the things we discussed. I’m
Sure it’s hard to juggle so many patients but this reminded me why people regard hfi as a factory rather than a personal experience. I did end up having success here and I am forever grateful for that but I felt that I had to come up with the ideas and adjustments that ultimately led to my success. She is overall very approachable, friendly, and accommodating. I really appreciated her bedside manner
What's one piece of advice would you give a prospective patient of Kemi Nurudeen at Houston Fertility Institute?
Come with a lot of open ended questions and let her response (rather than you filling in what your specific ideas are).
During treatment, were you treated like a number or a human with Kemi Nurudeen at Houston Fertility Institute?
Dr Nurudeen was at all times, professional and kind. She was attentive and listened to our concerns. I didn’t feel that she was particularly innovative or following our case closely enough to make small adjustments etc. I felt that any changes that occurred were based on my own ideas (to which she agreed).
Describe the protocols Kemi Nurudeen used in your cycles at Houston Fertility Institute and their degree of success.
Antagonist protocol with estrogen priming. Followed by second antagonist protocol going above max dose meds (above gonal/ menopur 300)
Describe your experience with the nursing staff at Houston Fertility Institute.
I was not impressed by the medical assistants at HFI overall. I think they are good at ultrasounds but their bedside manner is severely lacking. I felt like I was bothering them any time I spoke to them in person. I think they only like to be asked q’s over email or the phone. I found them to be very cold (especially compared to my old clinic). On more than one occasion, I was made to feel badly about the scheduling of my appts. I have a tough work schedule and dr nurudeen was made aware of this at our initial consult. She assured me that it wasn’t a problem. The MAs however, felt differently and routinely pointed that out to me. It was clear that though dr nurudeen had said things were fine with my schedule, the MAs were free to make comments to me. I was taken aback on my very first lab visit where one of the MAs pointed at me and said that everyone was stuck there working late because of me. I don’t think the doctors have any control or say really, in how the MAs treat or speak to their patients. From
Then on, I knew that this would strictly be a “working relationship” and that these were not staff who I could consider friends or “teammates”
Describe your experience with Houston Fertility Institute.
Seems like a factory
The very first thing they say after hello, is the sum of your bill. No real explanation of the bill. Just the sum total. If you have q’s the financial counselor will come up to the front desk and openly state whAt you owe. definitely do privacy
The two biggest complaints abo it hfi are the money haggling and impersonal quality. I found both to be true
Describe the costs associated with your care under Kemi Nurudeen at Houston Fertility Institute.
Don’t know. Didn’t like how money seemed to be the #1 thing though
Describe Kemi Nurudeen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Houston Fertility Institute.
We did fresh 3day transfer so 2 embryos Made more sense
What specific things went wrong at Houston Fertility Institute?
- Failed to call with results
Describe the specific things that went wrong at Houston Fertility Institute.
1. Test results were almost always published appropriately. There were a few rare occassions when they weren’t posted. I was given major attitude the few times I called to ask about them