Rated 9.5
Strongly recommend: 82%Neutral: 15%Don't recommend: 2%9.5
82% strongly recommend
67 reviews
Humanity
9.5
9.5
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.8
9.8
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.7
6.7
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8.3
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U of Missouri - KC
Residency
Emory
Fellowship
Washington U

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Kenan Omurtag works at

Washington University School of Medicine
Rated 8.6
Strongly recommend: 70%Neutral: 19%Don't recommend: 11%8.6

At 2 offices

St. Louis - Central West End
4444 Forest Park Avenue
St. Louis, MO 63108
314-286-2400
St. Louis - Missouri Baptist Med Center
3023 N. Ballas Road
St. Louis, MO 63131
314-286-2400
Explore Clinic

6 patient reviews filtered by:

Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unknown Success
8
8
Age 30 - 31
3 IUI
Unexplained
European
Income $100K - $199K
1st of 2 Docs
Neutral
Neutral
Success w/ Doc Too early to know
Dr. Omurtag is extremely knowledgeable about infertility and fertility treatment. He has thoroughly explained everything we can expect with both IUI and IVF-down to the timing of ultrasounds and bloodwork. He is personable to talk to and we look forward to working with him more. My one disappointment is that we have only met him virtually up to this point-he has not been the one to perform any tests or procedures.
Could have a little more personal attention-don't see the doctor [at Washington University School of Medicine] often; my miscarriage was not added to my records so my doctor didn't know about it during our most recent appointment...never waiting to be seen for more than a few minutes, which to me is so important when having to go for visits often...friendly, caring and can answer every question I throw out at them. Someone has answered the phone every time I've called-I've never waited on hold. And they respond to virtual messages very quickly.
How was your experience with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag is extremely knowledgeable about infertility and fertility treatment. He has thoroughly explained everything we can expect with both IUI and IVF-down to the timing of ultrasounds and bloodwork. He is personable to talk to and we look forward to working with him more. My one disappointment is that we have only met him virtually up to this point-he has not been the one to perform any tests or procedures.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
I haven't yet met Dr. Omurtag in person but have had two telehealth visits that have been pleasant and informative. His staff is wonderful-kind, caring, efficient, great at communicating. But I was a little disappointed that he was not the one to perform my IUI cycle follicle scan or the IUI itself. If that is the standard practice, that is more than fine, that just wasn't communicated to me.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
I have had one IUI so far with Dr. Omurtag. I did two previous IUIs with my OB where I was on 50mg of Clomid, so he upped my dose to 100mg to see if that would have a better outcome. The other IUI protocol was standard- follicle scan on day 12 and based on that scan, I triggred with Ovidrel that night for the IUI on CD14. The IUI failed but he was very clear about the low success rates with IUIs. We just had our IVF consultation and he was clear down to the days of the week I'd come in for monitoring. I believe I will have the standard protocol of medication due to unexplained infertility, good sperm, good AMH levels and consistently good follicle counts.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Kim)
The entire staff that I have interacted with at the clinic has been amazing. I am never waiting to be seen for more than a few minutes, which to me is so important when having to go for visits often. They are friendly, caring and can answer every question I throw out at them. Someone has answered the phone every time I've called-I've never waited on hold. And they respond to virtual messages very quickly. When I found out I'd have to switch to Wash U for insurance, I was originally told I'd have to wait five months to be seen, which was devastating. But when I called the following week to set up the appointment, they were able to fit me in just three days later. I will always appreciate that.
Describe your experience with Washington University School of Medicine.
Strengths: efficiency, communication, knowledge Weaknesses: Could have a little more personal attention-don't see the doctor often; my miscarriage was not added to my records so my doctor didn't know about it during our most recent appointment
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
Before I met my deductible, the cost of ultrasounds and diagnostics did seem higher than my first clinic.
Describe Kenan Omurtag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
I appreciate his approach to transferring one embryo. To me that means my safety and the health of my baby is a top priority.
What specific things went wrong at Washington University School of Medicine?
  • Failed to convey critical information
Describe the specific things that went wrong at Washington University School of Medicine.
When I went for a follicle scan, I was asked about previous pregnancies after having a miscarriage the month prior. Before that, I had spoken with my nurse to inform her of the miscarriage and ask about next steps (I saw my OB for the entire pregnancy). The miscarriage was not noted on my chart and so my doctor didn't know about it when we had our IVF consultation. It won't change our protocol much but that is a crucial piece of information that was missed.
8
Doctor
Kenan Omurtag
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Washington University School of Medicine
St. Louis - Central West End
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
8
7
Age 36 - 37
1 IUI
1 IVF
Tubal Blockage
European
Engineer
Neutral
Neutral
Unsuccessful
Overall, he [Dr. Kenan Omurtag] is a good and nice person. He seems to be very knowledgeable in the field. I think he wasn’t as aggressive as I wanted to be. It took two failed transfers to get there which was a lot to go through emotionally and financially to get there...advocate for yourself. If the clinic has done something wrong to tell him because he won’t know. If it doesn’t work the first round, don’t keep doing the same thing.
I like how they [Washington University School of Medicine] don’t sync everyone and only do retrievals and transfers one week a month. A weakness would probably be because of this your personal dr will not be doing your procedures...I had a few issues with the clinic (medical and administrative issues) and once I brought them up to the dr personally, I was given more attention.
How was your experience with Kenan Omurtag at Washington University School of Medicine?
Overall, he is a good and nice person. He seems to be very knowledgeable in the field. I think he wasn’t as aggressive as I wanted to be. It took two failed transfers to get there which was a lot to go through emotionally and financially to get there. The clinic itself is not as aggressive as other clinics in the St. Louis area.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
I would say to be afraid to advocate for yourself. If the clinic has done something wrong to tell him because he won’t know. If it doesn’t work the first round, don’t keep doing the same thing.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
I had a few issues with the clinic (medical and administrative issues) and once I brought them up to the dr personally, I was given more attention.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
I did 2 transfers with only one embryo. His rational was the technique was good enough that it would work. I had a miscarriage and then a negative result the second time. Then it was like maybe two is appropriate the next time. I wanted to do the second time and wished I would have pushed it.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Kathy)
Jessie the assistant was soo nice and always helpful. Kathy wasn’t always as compassionate as I would have liked
Describe your experience with Washington University School of Medicine.
I like how they don’t sync everyone and only do retrievals and transfers one week a month. A weakness would probably be because of this your personal dr will not be doing your procedures. It takes a awhile if you’re a new patient trying to get an appointment.
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
About $600 for an iui. $12k for retrieval, 4K for transfers. I had a severe case of ohss which was not covered in Ivf package which I didn’t know.
Describe Kenan Omurtag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
I’ve done two single, one ended in a miscarriage at 7 weeks. The second was a negative. I wanted to do two the second time and wished I would’ve have pushed for it.
What specific things went wrong at Washington University School of Medicine?
  • Failed to call with results
  • Lost results
  • Provided conflicting information
Describe the specific things that went wrong at Washington University School of Medicine.
I called the emergency exchange twice and was told I didn’t need medical attention and I ended up in the hospital. I had blood work done and wasn’t called with my results. They weren’t sent to the lab until I called looking for the results.
8
Doctor
Kenan Omurtag
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Washington University School of Medicine
St. Louis - Missouri Baptist Med Center
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
8
8
Age 30 - 31
3 IUI
Male Factor
Unexplained
European
Income $50K - $99K
1st of 2 Docs
Neutral
Neutral
Success w/ Doc Not sure
He [Dr. Kenan Omurtag] wanted to start us with IUI because we had one miscarriage prior to meeting with him. It was possible for us to get pregnant but had been challenging. IUI was the more affordable option and we had a good chance of success. He stated to do 3 rounds and if one did not work we would meet again and decide the next steps. Most likely IVF.
Good communication, friendly receptionists, nice waiting area and multiple doctors available at all times to assist with procedures [at Wash U]. Everything was explained in detail when we were there and the billing department always let you know when a procedure was or wasn’t covered by insurance.... Kathy [a nurse] is super friendly and informative. She communicated information to Dr. Omurtag quickly and always got back to us in a timely manner. She performed all three of our IUIs.
How was your experience with Kenan Omurtag at Washington University School of Medicine?
Kenan explained everything in detail and was interested everything we had done before meeting with him. He got to know my husband and I in detail and gave us a reassuring feeling when we left his office.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
He is on it and will want to be aggressive with treatment. I think this is a good thing!
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
When I enter the clinic I feel like the staff know who I am and where I’m at in my journey.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
He wanted to start us with IUI because we had one miscarriage prior to meeting with him. It was possible for us to get pregnant but had been challenging. IUI was the more affordable option and we had a good chance of success. He stated to do 3 rounds and if one did not work we would meet again and decide the next steps. Most likely IVF.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Kathy)
Kathy is super friendly and informative. She communicated information to Dr. Omurtag quickly and always got back to us in a timely manner. She performed all three of our IUIs.
Describe your experience with Washington University School of Medicine.
I have nothing bad to say. Good communication, friendly receptionists, nice waiting area and multiple doctors available at all times to assist with procedures. Everything was explained in detail when we were there and the billing department always let you know when a procedure was or wasn’t covered by insurance.
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
First visit was covered with copay and we never were charged for all of our blood work, so insurance covered that. Our IUI’s were $383 each time and the ovidrel shot was $107
Describe Kenan Omurtag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
N/A
8
Doctor
Kenan Omurtag
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Washington University School of Medicine
St. Louis - Central West End
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unknown Success
8
8
Age 30
8 IUI
Unexplained
Other
Income $50K - $99K
Nurse or HC Services
2nd of 3 Docs
Neutral
Neutral
Success w/ Doc Not sure
He [Dr. Omurtag] was always quick to respond to our questions and concerns. Very reassuring and sympathetic to all the emotions on the roller coaster ride of infertility. I could tell he really wanted us to be successful....We are still in the middle of treatment but so far he has been honest and encouraging with us. We had some setbacks in not getting the number of follicles we hoped for and he talked us through our options. He was honest but also hopeful.
It's a bigger clinic [Washington U - CWE] so you don't see your doctor at every visit but we still had access to communicate with him...The nursing staff was kind and compassionate. I felt well taken care of and that my questions and concerns were all addressed in a timely manner...We paid out of pocket and cost without meds was around 13,00...Don't be afraid to ask all your questions. Big and small. As patients we are allowed to advocate for ourselves
How was your experience with Kenan Omurtag at Washington University School of Medicine?
We are still in the middle of treatment but so far he has been honest and encouraging with us. We had some setbacks in not getting the number of follicles we hoped for and he talked us through our options. He was honest but also hopeful.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
Don't be afraid to ask all your questions. Big and small. As patients we are allowed to advocate for ourselves and Dr. Omurtag is willing to answer all questions.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
He was always quick to respond to our questions and concerns. Very reassuring and sympathetic to all the emotions on the roller coaster ride of infertility. I could tell he really wanted us to be successful.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Kathy)
The nursing staff was kind and compassionate. I felt well taken care of and that my questions and concerns were all addressed in a timely manner
Describe your experience with Washington University School of Medicine.
It's a bigger clinic so you don't see your doctor at every visit but we still had access to communicate with him.
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
We paid out of pocket and cost without meds was around 13,00
8
Doctor
Kenan Omurtag
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Washington University School of Medicine
St. Louis - Central West End
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
7
7
Age 43
4 IUI
1 IVF
Diminished Ovarian Reserve
Unexplained
Black or African-American
Native American
Income $100K - $199K
Neutral
Neutral
Unsuccessful
[Dr. Kenan Omurtag] was a good doctor. I felt he could have been more willing to really Go for tailoring my meds but held back. He is honest and trustworthy with a good sense of humor. My only criticism really was he seemed a little passive at times...He agrees with multiples which was awesome but didn't work for us...Be pushy and stay on him about what you really want!! Hes a great guy.
The nurses [at Washington University School of Medicine] didn't follow the doctors instructions and called in the wrong meds leading to a cycle being cancelled. Called to badger me about coming in for shot that was unnecessary...a mess...Everyone was kind and helpful. Be careful about walking around you may get overwhelmed with answers and insights from staff. Staff are uber excited to help. Open on weekends and cheerful to boot. Very very helpful and interested in educating the clients.
How was your experience with Kenan Omurtag at Washington University School of Medicine?
Kenan was a good doctor. I felt he could have been more willing to really Go for tailoring my meds but held back. He is honest and trustworthy with a good sense of humor. My only criticism really was he seemed a little passive at times.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
Be pushy and stay on him about what you really want!! Hes a great guy.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
The nurses often got directives confused.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
I doubt I could accurately recall the details
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Forget but she was the best things fell apart when she left)
Crappy confused the prescriptions more than once caused a cycle to be cancelled
Describe your experience with Washington University School of Medicine.
Everyone was kind and helpful. Be careful about walking around you may get overwhelmed with answers and insights from staff. Staff are uber excited to help. Open on weekends and cheerful to boot. Very very helpful and interested in educating the clients.
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
Exuberant
Describe Kenan Omurtag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
He agrees with multiples which was awesome but didn't work for us.
What specific things went wrong at Washington University School of Medicine?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
  • Canceled a cycle due to clinic error
  • Scheduled the wrong procedure
Describe the specific things that went wrong at Washington University School of Medicine.
The nurses didn't follow the doctors instructions and called in the wrong meds leading to a cycle being cancelled. Called to badger me about coming in for shot that was unnecessary...a mess
7
Doctor
Kenan Omurtag
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Washington University School of Medicine
St. Louis - Central West End
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015, Successful
8
7
Age 27
8 IUI
1 IVF
Endometriosis
PCOS
Poor Egg Quality
Other
Income $200K - $499K
Nurse or HC Services
2nd of 3 Docs
Neutral
Neutral
Successful
I really appreciated that Dr. Omurtag was willing to take my husband and I's concerns/opinions into account. He performed a scratch test, which at the time, had only been researched on women who had failed IVF cycles. Knowing the benefits of the scratch test I was adamant that I wanted it done. Dr. Omurtag explained the risks and research but respected our feelings. He was always positive but sure to explain the realistic side of things.
I was not a fan of a few of the receptionists [WashU- CWE]. I think one might have been a student, she was our first contact and unfortunately did not know what she was doing. We had a moment of panic when she couldn't find us on the schedule and she always acted somewhat inconvenienced. However, their regular front office lady was always so sweet and warm to us!... Andrea was very caring, understanding and patient. With how many hormonal women she deals with on a daily basis she never let any of my frustrations or emotions frustrate her. I felt comfortable speaking with her about concerns I had and asking questions.
How was your experience with Kenan Omurtag at Washington University School of Medicine?
I really appreciated that Dr. Omurtag was willing to take my husband and I's concerns/opinions into account. He performed a scratch test, which at the time, had only been researched on women who had failed IVF cycles. Knowing the benefits of the scratch test I was adamant that I wanted it done. Dr. Omurtag explained the risks and research but respected our feelings. He was always positive but sure to explain the realistic side of things. He took the time to meet with my husband and I multiple times after our initial doctor left the practice without warning.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
To not be afraid to explain your opinions or feelings on the procedure. It is ultimately your body and baby and he is very cognizant of that and won't make you feel intimated about asking questions.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag spoke to my husband and I as an individual couple and not as a statistic or in general terms. He sent messages to check on us even after our daughter was born and thanked us for the birth announcements/christmas card we sent.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
All of the procedures, aside from the scratch test, were used specifically for someone with my diagnoses and age.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Andrea)
Andrea was very caring, understanding and patient. With how many hormonal women she deals with on a daily basis she never let any of my frustrations or emotions frustrate her. I felt comfortable speaking with her about concerns I had and asking questions.
Describe your experience with Washington University School of Medicine.
I was not a fan of a few of the receptionists. I think one might have been a student, she was our first contact and unfortunately did not know what she was doing. We had a moment of panic when she couldn't find us on the schedule and she always acted somewhat inconvenienced. However, their regular front office lady was always so sweet and warm to us! We unfortunately were with WASHU when Dr. Cooper left the practice without notice. We were one of her patients and that was very scary for us. We weren't notified and I found out when I came in for blood work which was not ideal. Thankfully between Andrea contacting us and meeting with Dr. Omurtag things turned around and we are glad we continued our care with them.
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
I dont remember, somewhere in the range of $15,000 with medication
Describe Kenan Omurtag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
WASHU's goal is one healthy singleton but there are considerations when making the decision on how many embryos to transfer. In our situation we had one that wasn't a great quality and the embryologist did not think would make to freeze but had a slight chance with transfer.
What specific things went wrong at Washington University School of Medicine?
  • Lost appointments
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Washington University School of Medicine.
I am referring to Dr. Coopers abrupt removal(?) or leaving of (?) the clinic and the lack of communication to us about the situation.
8
Doctor
Kenan Omurtag
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Washington University School of Medicine
St. Louis - Central West End
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources