Kenneth Steingold

Fertility Institute of Virginia

Available Lines of Communication

Doctor, Nurse available by emailDoctor, Nurse available by direct lineAvailable by cell phone
Medical SchoolVA Comm U.
ResidencyU. of Virginia
FellowshipUCLA / Jones Inst
Richmond
10710 Midlothian Turnpike
Richmond, VA 23235
(804) 379-9000
Richmond
9030 Stony Point Parkway, #450
Richmond, VA 23235
(804) 379-9000
On a scale from 0-10, how likely are you to recommend Kenneth Steingold to a friend?
Strongly recommend: 79%Neutral: 11%Don't recommend: 11%9.2
17 assessments
  • 79% Strongly recommend (9-10)
  • 11% Neutral (7-8)
  • 11% Don't recommend (0-6)
Humanity
Treated like a number
Treated like a human
Communication
Poor communication
Excellent communication
Frequency Seen
Rarely saw at appts.
Always saw at appts.
Responsiveness
Poor response time
Excellent response time
On a scale from 0-10, how likely are you to recommend Fertility Institute of Virginia to a friend?
Strongly recommend: 83%Neutral: 9%Don't recommend: 8%9.3
22 assessments
  • 83% Strongly recommend (9-10)
  • 9% Neutral (7-8)
  • 8% Don't recommend (0-6)
17 assessments
10
Age
34
Treated
2018
Success with this Doc
No
Treatment
3 IVF, Donor Sperm
Diagnosis
10
Dr. Steingold is an incredibly compassionate physician. I felt that he took a special interest in us, though I would assume he treats all of his patients like us. He was also very communicative with us both in and out of the office....he was there for us throughout the whole process after hours. Many questions came up throughout our multiple cycles and he was always responded to us no matter the time of day (even times when he was attending conferences).
+ Read more
Age
34
Treated
2018
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
3 IVF, Donor Sperm
Diagnosis
10
How was your experience with Kenneth Steingold at Fertility Institute of Virginia?
Dr. Steingold couldn't of been a better fit for us as a physician. He is thorough in his explanation of procedures but also let my wife address all of her questions in a very respectful manner. Our previous clinic was not at all accommodating in that sense. He listens to her inquiries and provides good information as to his plans throughout the cycle. Most of all, he was there for us throughout the whole process after hours. Many questions came up throughout our multiple cycles and he was always responded to us no matter the time of day (even times when he was attending conferences).
What's one piece of advice would you give a prospective patient of Kenneth Steingold at Fertility Institute of Virginia?
If you need a compassionate Doctor that will listen to your concerns then I highly recommend Dr. Steingold.
During treatment, were you treated like a number or a human with Kenneth Steingold at Fertility Institute of Virginia?
Dr. Steingold is an incredibly compassionate physician. I felt that he took a special interest in us, though I would assume he treats all of his patients like us. He was also very communicative with us both in and out of the office.
Describe the protocols Kenneth Steingold used in your cycles at Fertility Institute of Virginia and their degree of success.
Antagonist protocol. My wife, I'm sure, has explained this in detail.
Describe your experience with the nursing staff.
The nursing staff is great. They are very helpful and clear about plans. Also, they have an excellent record of the fewest times it took to stick my wife with an IV needle. They are often hard to find for what seems every other nurse we have ever been to.
Describe your experience with Fertility Institute of Virginia.
I couldn't have been happier with the clinic. It was a great environment. The only suggestion I would have is better communication between the fertility clinic and the andrology center staff. There has been confusion on the billing side of the process.
Describe the costs associated with your care under Kenneth Steingold at Fertility Institute of Virginia.
We entered into a shared risk program at the clinic. I do not know the specifics of the total costs.
10
Doctor
Kenneth Steingold
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fertility Institute of Virginia
Richmond
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
27
Treated
2018
Success with this Doc
?
Treatment
1 IUI
Diagnosis
Male Factor, Other
8
Dr. Steingold is a good doctor. He is obviously very smart but I found that out communication styles have not meshed that well. I have anxiety and like to know every detail, while he gives much broader statements than I am looking for. I often feel like I have to prod for details. However, you can tell he is very passionate about what he does and he does show compassion for his patients.... Sometimes I felt that he forgot I had emotions going along with our treatment.
+ Read more
Age
27
Treated
2018
Success with this Doc
?
Race
European
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
Male Factor, Other
8
How was your experience with Kenneth Steingold at Fertility Institute of Virginia?
Dr. Steingold is a good doctor. He is obviously very smart but I found that out communication styles have not meshed that well. I have anxiety and like to know every detail, while he gives much broader statements than I am looking for. I often feel like I have to prod for details. However, you can tell he is very passionate about what he does and he does show compassion for his patients.
During treatment, were you treated like a number or a human with Kenneth Steingold at Fertility Institute of Virginia?
Sometimes I felt that he forgot I had emotions going along with our treatment.
Describe the protocols Kenneth Steingold used in your cycles at Fertility Institute of Virginia and their degree of success.
At our consultation he ordered bloodwork for me and a Semen Analysis for my husband. Bloodwork was fine, SA came back borderline. We proceeded to start Clomid as I had a short Luteal Phase and he thought this may help. After 2 rounds of this not helping my Luteal Phase he also wanted to recheck my husbands sperm. The results came back much lower and he said IUI was definitely the course of action and we could have a 10-15% chance each time, and he also referred us to a fertility urologist for my husband. He also prescribed an Ovidrel (hcg) shot for me. The day of my IUI my husband gave his sample and the numbers were even lower than the last test. The Ovidrel shot was successful in extending my luteal phase but ultimately the IUI was unsuccessful. We are now waiting to see if we find anything out at the urologist before proceeding with any further treatment.
Describe your experience with the nursing staff.
Wonderful!
Describe your experience with Fertility Institute of Virginia.
The clinic is very nice. The equipment is well maintained in the rooms. It is quiet in the waiting room, maybe a little too quiet! They have a keurig machine and water available in the waiting room as well.
Describe the costs associated with your care under Kenneth Steingold at Fertility Institute of Virginia.
Clomid is cheap with our insurance, $4 a cycle. The IUI was $500 out of pocket ($300 for the actual IUI and $200 for the sperm wash).
8
Doctor
Kenneth Steingold
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Fertility Institute of Virginia
Richmond
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
27
Treated
2018
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Endometriosis, Tubal Blockage
10
I have had nothing but positive experiences with Dr. Steingold. He was involved in every visit, phone call, and email that I had. He's very patient and listens to concerns. I appreciated the help and reassurance he often gave me when I was struggling in whatever way during the IVF process... He was very understanding and empathetic of some of the struggles I faced along the way. Due to another diagnosis unrelated to infertility, I experience pain on a heightened level. I was very appreciative of how he was understanding of this and worked to accommodate me.
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Age
27
Treated
2018
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Endometriosis, Tubal Blockage
10
How was your experience with Kenneth Steingold at Fertility Institute of Virginia?
I have had nothing but positive experiences with Dr. Steingold. He was involved in every visit, phone call, and email that I had. He's very patient and listens to concerns. I appreciated the help and reassurance he often gave me when I was struggling in whatever way during the IVF process.
What's one piece of advice would you give a prospective patient of Kenneth Steingold at Fertility Institute of Virginia?
I would recommend that a prospective patient be upfront and honest, just as I have with every step of the way. I felt like I was always heard when I expressed any of my concerns.
During treatment, were you treated like a number or a human with Kenneth Steingold at Fertility Institute of Virginia?
He was very understanding and empathetic of some of the struggles I faced along the way. Due to another diagnosis unrelated to infertility, I experience pain on a heightened level. I was very appreciative of how he was understanding of this and worked to accommodate me.
Describe the protocols Kenneth Steingold used in your cycles at Fertility Institute of Virginia and their degree of success.
I was put on birth control prior to my stimulation cycle began. I got off of the birth control and a few days later I started my stimulation cycle. My cycle included Gonal-F and Menopur injections every night. I added in Cetrocide (sp?) about five days in, in the morning to make sure I did not ovulate. A couple of days before my egg retrieval, I did my trigger shot, which was Pregnyl. This protocol produced 13 eggs on the date of my egg retrieval. 11 were fertilized with ICSI and 7 made it to 5 day embryos.
Describe your experience with your nurse at Fertility Institute of Virginia. (Assigned nurse: Beth Henry)
All of the nursing staff always showed me kindness and compassion. They were very understanding and responsive to my needs.
Describe your experience with Fertility Institute of Virginia.
All of my interactions with the clinic have been positive. Everything gets done in a timely manner and they always were very responsive to my needs. All of my procedures with the clinic were handled with care and professionalism.
Describe your experience with your monitoring appointments at Fertility Institute of Virginia.
My monitoring appointments always felt like a well-oiled machine. They were always handled by my doctor and we would always go sit and talk in his office afterward for 5-15 minutes. I never felt rushed.
Describe the costs associated with your care under Kenneth Steingold at Fertility Institute of Virginia.
My husband and I did the shared-risk program (6 tries or a lot of our money back), which cost us about $26,000. This included all of our fees and medications.
Describe Kenneth Steingold's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Institute of Virginia.
My doctor prefers only transferring one embryo at a time because of the risk to both babies and mother if multiple embryos make it as a viable pregnancy.
10
Doctor
Kenneth Steingold
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fertility Institute of Virginia
Richmond
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
26 - 30
Treated
2014 - 2018
Success with this Doc
Yes
Treatment
3 IUI, 3 IVF
Diagnosis
Male Factor
10
He [Dr. Steingold] is also comfortable with and encourages active patient participation in the treatment plan. I always felt like he listened to my ideas and concerns and helped to address them in his plan...Dr. Steingold is in this to help families. He makes himself available to patients, cares for them, and frequently checks in to make sure you are handling things emotionally. He is also benevolent and frequently writes off services to help when he can. He gives full information and helps his patients have reasonable expectations about their outcomes.
+ Read more
Age
26 - 30
Treated
2014 - 2018
Success with this Doc
Yes
Race
European
Income
$0 - $49K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 3 IVF
Diagnosis
Male Factor
10
How was your experience with Kenneth Steingold at Fertility Institute of Virginia?
Dr. Steingold is in this to help families. He makes himself available to patients, cares for them, and frequently checks in to make sure you are handling things emotionally. He is also benevolent and frequently writes off services to help when he can. He gives full information and helps his patients have reasonable expectations about their outcomes. He is also comfortable with and encourages active patient participation in the treatment plan. I always felt like he listened to my ideas and concerns and helped to address them in his plan.
What's one piece of advice would you give a prospective patient of Kenneth Steingold at Fertility Institute of Virginia?
Be ready with questions and ideas you may have.
During treatment, were you treated like a number or a human with Kenneth Steingold at Fertility Institute of Virginia?
Dr. Steingold is incredibly kind and compassionate. He gave me his cell number and would answer questions at any time. On cycles that ended poorly, especially those that ended in miscarriages, he called me in the evening to check on me. He is truly part of the family. We love him.
Describe the protocols Kenneth Steingold used in your cycles at Fertility Institute of Virginia and their degree of success.
My first IVF was with the antagonist protocol and it didn’t yield the egg numbers we were expecting. For the next cycles we tried the flare protocol and got many more, better quality eggs.
Describe your experience with the nursing staff.
I always felt that the nurses were kind and compassionate. They greet me by first name when they call me back for my appointment and usually give a hug as well. They have been in good appointments and sad ones with me and always care and respond appropriately.
Describe your experience with Fertility Institute of Virginia.
I feel that the clinic is the best in the area. Doctors are well versed and talented. The entire practice feels like a family and you feel very well cared for. They have recently merged practices and the only weakness is some transition to new practices/policies that have changed.
Describe the costs associated with your care under Kenneth Steingold at Fertility Institute of Virginia.
General appointments were a $40 copay. They offer single cycle IVF for roughly $12,000 and a shared risk six cycle program for $22,000. All appointments are included in the IVF cost.
Describe Kenneth Steingold's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Institute of Virginia.
The doctor transferred more embryos that typical in our case due to lower embryo quality.
10
Doctor
Kenneth Steingold
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fertility Institute of Virginia
Richmond
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
31 - 35
Treated
2014 - 2018
Success with this Doc
Yes
Treatment
6 IUI, 3 IVF, Donor Sperm
Diagnosis
Recurrent Pregnancy Loss, Male Factor, Immunological
10
Dr. Steingold is one of the most compassionate doctors I’ve ever seen. He is a bit “awkward” and my wife and I usually jump right into the conversation to get things going. I recommend having questions written out. He will take all the time you need to answer them. He is also open to trying new things if a patient suggests them.... We were very quickly diagnosed with severe male factor infertility. We did TESE sperm retrieval and three full rounds of IVF. The first cycle he put my wife on the antagonist protocol but the egg yeild wasn’t as high as expected.
+ Read more
Age
31 - 35
Treated
2014 - 2018
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
6 IUI, 3 IVF, Donor Sperm
Diagnosis
Recurrent Pregnancy Loss, Male Factor, Immunological
10
How was your experience with Kenneth Steingold at Fertility Institute of Virginia?
Dr. Steingold is one of the most compassionate doctors I’ve ever seen. He is a bit “awkward” and my wife and I usually jump right into the conversation to get things going. I recommend having questions written out. He will take all the time you need to answer them. He is also open to trying new things if a patient suggests them.
What's one piece of advice would you give a prospective patient of Kenneth Steingold at Fertility Institute of Virginia?
Be a proactive patient. Have questions ready and if you feel strongly about doing a certain treatment, test, etc. push for it, or ask him to explain why he truly disagrees.
During treatment, were you treated like a number or a human with Kenneth Steingold at Fertility Institute of Virginia?
Dr. Steingold feels like family and truly cares about what you are going through. He was incredibly compassionate during our losses and that has been so helpful during difficult times.
Describe the protocols Kenneth Steingold used in your cycles at Fertility Institute of Virginia and their degree of success.
We were very quickly diagnosed with severe male factor infertility. We did TESE sperm retrieval and three full rounds of IVF. The first cycle he put my wife on the antagonist protocol but the egg yeild wasn’t as high as expected. For the following cycles he did the Flare protocol and that led to much better results. For IUIs we did four completely unmedicated cycles. It took two unmedicated cycles to conceive our daughter. After going back to try for baby number 2, we did two more unmedicated cycles followed by one femara/trigger cycle, and one follistim/trigger cycle. We are now looking to do IVF again.
Describe your experience with the nursing staff.
The nurses have been with us through every high and low and feel like friends. They are so warm and caring and often greet us with a hug. They know us by name as soon as they see us.
Describe your experience with Fertility Institute of Virginia.
The clinic has recently merged and moved to a different building. There have been some issues with communication and streamlined care since the move. It is improving though. I do feel that the doctors and IVF program are the strongest in the area. There is always a doctor on call no matter the day/weekend. You can start IVF when it’s convenient for you. At other practices they “batch” their patients and everyone does it at the same time. It is very comforting to know you can receive care whenever you need it.
Describe the costs associated with your care under Kenneth Steingold at Fertility Institute of Virginia.
Our insurance doesn’t cover anything, so these prices are self pay. Ultrasound monitoring-$200 Consultation-$150 IUI-$250 HSG-$600 Shared Risk IVF with ICSI-$22,000
Describe Kenneth Steingold's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Institute of Virginia.
I really appreciate that Dr. Steingold looks at each patient as an individual. Due to extremely poor sperm quality, our embryo quality was also poor. Day 5 transfers are standard but he chose to do day 3 transfers for us out of concern that our embryos wouldn’t survive in the lab. He also transferred more embryos that suggested for my wife’s age due to their poor quality and low chances of success
10
Doctor
Kenneth Steingold
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fertility Institute of Virginia
Richmond
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
27 - 28
Treated
2016 - 2017
Success with this Doc
Yes
Treatment
2 IUI
Diagnosis
Anovulation, PCOS, Poor Egg Quality
10
Dr. Steingold is very thoughtful and considers every option. I feel that when he is treating me, it's like he's playing a challenging game of chess. Slow and steady, every move decisive. He is very compassionate, and out of every doctor I've ever been to, he's the only one who makes me feel like a person, and not a diagnoses.... Every time I see him, he remembers me as a person and not as a patient. He understands how I think, and I really appreciate he discusses my treatments with me and considers my opinions.
+ Read more
Age
27 - 28
Treated
2016 - 2017
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
2 IUI
Diagnosis
Anovulation, PCOS, Poor Egg Quality
10
How was your experience with Kenneth Steingold at Fertility Institute of Virginia?
Dr. Steingold is very thoughtful and considers every option. I feel that when he is treating me, it's like he's playing a challenging game of chess. Slow and steady, every move decisive. He is very compassionate, and out of every doctor I've ever been to, he's the only one who makes me feel like a person, and not a diagnoses.
What's one piece of advice would you give a prospective patient of Kenneth Steingold at Fertility Institute of Virginia?
Be open minded and patient. He's a quiet man, but there's a lot going on it that brain that's willing to make your dreams of parenthood happen.
During treatment, were you treated like a number or a human with Kenneth Steingold at Fertility Institute of Virginia?
Every time I see him, he remembers me as a person and not as a patient. He understands how I think, and I really appreciate he discusses my treatments with me and considers my opinions.
Describe the protocols Kenneth Steingold used in your cycles at Fertility Institute of Virginia and their degree of success.
At first we did Clomid, at first a 50 dose for 5 days, then 100 for 5 days next two cycles, then 150 for 8 days following two cycles. During the Clomid rounds, we would do one ultrasound to check my eggs or follow up with progesterone blood work. My first ultrasound showed that I have several follicles waiting, thus all of our treatments are cautionary. Fun part when we started injections. First cycle on Follistim was 75, 125, 175 over the course of 37 days, follow-up with IUI and progesterone suppositories and a HPT. Cycle failed, one follicle grew. Second cycle, Follistim 125, 175, 200 over the course of 14 days with IUI ending it and HPT and progesterone suppositories. Cycle failed with 4 follicles. Currently on my third Follistim cycle, I started 150, up to 200, then 225, and today with an ultrasound showing 10 follicles struggling to take off (between 10 and 13 in size), we're reducing dose back to 150 for two days. If this cycle isn't canceled, I will do the IUI again. My case is unique in that each cycle I've responded completely differently, and I'm crazy resistant to the medications. The IUI is due to that, my husband's sperm is almost perfect.
Describe your experience with the nursing staff.
I love all the nurses, especially Debbie and Lisa. They're super friendly, and if you need to vent or talk they'll listen. They take the time to answer questions, teach you how to do some things (like injections) and will do whatever it takes to help the doctor be successful with treating you.
Describe your experience with Fertility Institute of Virginia.
Weakness is after hours voicemail is not existent. Strengths are that all the doctors work well together and can assist with patients, and they cover weekends understand a cycle doesn't have business days; and that the staff is outstanding from the first time you walk in to the day you no longer see them.
Describe the costs associated with your care under Kenneth Steingold at Fertility Institute of Virginia.
Costs so far have been affordable. For 10 months of seeing him with 5 months of at least 7 appointments in a month, my balance has come to under $4000. They have agreements with pharmacies to be able to provide medication at a lower, affordable cost. For example, through my insurance, Follsitim would be $650, but with their partnership, I can get it for $260.
Describe Kenneth Steingold's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Institute of Virginia.
N/A
10
Doctor
Kenneth Steingold
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fertility Institute of Virginia
Richmond
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
41 - 44
Treated
2014 - 2017
Success with this Doc
Yes
Treatment
5 IUI, 2 IVF, 1 Egg Freezing, Donor Eggs, Donor Sperm
Diagnosis
Other, Unexplained
10
I am so grateful to have worked with him [Dr. Kenneth Steingold]. While he wasn't successful in my IVFs or IUIs, likely because my eggs were too old, he monitored my treatments with an out-of-town doctor (my donors live elsewhere). He did so with professionalism, total generosity, and kindness. He's also a totally honest guy, kind, and thoughtful. I was grateful and lucky to have him on my side...I have been working with him so long that I don't remember specifics from early treatment, but I appreciated that he was relatively conservative with medication, and seemed to have a lot of trust in my body to do its work, which encouraged my trust in it as well. He was very straightforward about research on different options, and even my own chances for success - reasonable about how it may not work, but also explaining that one never knows how things may go. It helped me to be reasonable and hopeful.
+ Read more
Age
41 - 44
Treated
2014 - 2017
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 4 Docs
Treatment
5 IUI, 2 IVF, 1 Egg Freezing, Donor Eggs, Donor Sperm
Diagnosis
Other, Unexplained
10
How was your experience with Kenneth Steingold at Fertility Institute of Virginia?
I am so grateful to have worked with him. While he wasn't successful in my IVFs or IUIs, likely because my eggs were too old, he monitored my treatments with an out-of-town doctor (my donors live elsewhere). He did so with professionalism, total generosity, and kindness. He's also a totally honest guy, kind, and thoughtful. I was grateful and lucky to have him on my side.
What's one piece of advice would you give a prospective patient of Kenneth Steingold at Fertility Institute of Virginia?
Choose him!
During treatment, were you treated like a number or a human with Kenneth Steingold at Fertility Institute of Virginia?
Dr. Steingold treated me like family from day one. He was invested in my success, and my well-being throughout.
Describe the protocols Kenneth Steingold used in your cycles at Fertility Institute of Virginia and their degree of success.
I have been working with him so long that I don't remember specifics from early treatment, but I appreciated that he was relatively conservative with medication, and seemed to have a lot of trust in my body to do its work, which encouraged my trust in it as well. He was very straightforward about research on different options, and even my own chances for success - reasonable about how it may not work, but also explaining that one never knows how things may go. It helped me to be reasonable and hopeful.
Describe your experience with the nursing staff.
They are kind, funny, and treated me like family as well. They always answered my questions happily and returned calls.
Describe your experience with Fertility Institute of Virginia.
They are in a new practice now (merged with another), and most of my experience with them was before the merge. I will say that I really enjoyed working with the lab - Dr. Matt was also wonderful and totally personable, and worked with me to transfer frozen sperm from one state and helped me transport my own frozen eggs from a clinic about an hour away. All very helpful and open.
What specific things went wrong at Fertility Institute of Virginia?
  • Failed to send your chart to another clinic
10
Doctor
Kenneth Steingold
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fertility Institute of Virginia
Richmond
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
7
Age
40
Treated
2016
Success with this Doc
No
Treatment
4 IUI, 2 IVF
Diagnosis
Poor Egg Quality, Unexplained
7
Dr. Steingold was a very kind and compassionate man. During the IVF process he clearly outlined the steps of everything that I needed to do with days and times and was very specific... however a lot if the time I felt that he was not really familiar with me, my case, or how to help me achieve different results...He consulted with other doctors to determine the best way to proceed further third egg retrieval/IVF attempt or proceeding with egg donor IVF.
+ Read more
Age
40
Treated
2016
Success with this Doc
No
Race
Other
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 IUI, 2 IVF
Diagnosis
Poor Egg Quality, Unexplained
7
How was your experience with Kenneth Steingold at Fertility Institute of Virginia?
Dr. Steingold was a very kind and compassionate man. During the IVF process he clearly outlined the steps of everything that I needed to do with days and times and was very specific. He was very optimistic for a positive outcome. I sometimes felt that I was just a number in his office because at times during our meetings he was not familiar with my case or history and would refer back to my file. At times information from my file was misplaced and not always available when needed. After my second failed egg retrieval he told me honestly that he wasn't sure where/ how to proceed with my case and needed to consult other doctors. I also don't feel like he provided information to me without me asking the right questions.
What's one piece of advice would you give a prospective patient of Kenneth Steingold at Fertility Institute of Virginia?
You need to be prepared with detailed questions to ask him ahead of time as he does not always provide the details without being asked.
During treatment, were you treated like a number or a human with Kenneth Steingold at Fertility Institute of Virginia?
Dr Steingold was very soft spoken and kind however a lot if the time I felt that he was not really familiar with me, my case, or how to help me achieve different results.
Describe the protocols Kenneth Steingold used in your cycles at Fertility Institute of Virginia and their degree of success.
I'm not sure the treatment plan for my first egg retrieval but I was on Gonal F 300 and 1 vial of menopur daily for approx. a week and a half. Before taking ganaerelix and then an HSG trigger. Produced 11 eggs, 10 mature, 8 fertilized, 4 made it to blasts; results of PGD/PGS were all 4 abnormal. The second cycle was a lupron flare twice a day with Gonal F and menopur for two weeks. The idea was to produce more eggs. The second retrieval resulted in 10 eggs, 10 mature, 8 fertilized, 4 made it to blasts, PGD/PGS tested, all 4 abnormal. None of the 8 total embryos had the same pattern or abnormality. No patterns were apparent. Dr. Steingold said he was very surprised by the results both times and did not have an explanation for it. He consulted with other doctors to determine the best way to proceed further third egg retrieval/IVF attempt or proceeding with egg donor IVF.
Describe your experience with the nursing staff.
The nurses were great with training of shots and giving explanations of how to give injections. They were also comforting during IUIs. They would return calls promptly to answer questions and relay information. Some of the nurses were friendlier and more compassionate than others.
Describe your experience with Fertility Institute of Virginia.
They were prompt to return phone calls and scheduling was easy and they were willing to work with my schedule. Scheduling appointments was very easy and convenient. Did not take long to see the doctor and they would work you into the schedule when needed.
Describe the costs associated with your care under Kenneth Steingold at Fertility Institute of Virginia.
Each IUI procedure was about$250-$300. My IUIs were with clomid. We used a multi-cycle IVF package that was around $20,000 for the two egg retrievals which did not result in any transfers or embryos to freeze for later use. We also used ICSI with both retrievals which was about $1200 each retrieval. We did PGD/PGS testing with both rounds that was around $800-900 each time. Medications for both retrievals was around $5000-$6000 each time. Doctor fees for the retrievals was around $5000.
Describe Kenneth Steingold's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Institute of Virginia.
N/A-- never made it to transfer
What specific things went wrong at Fertility Institute of Virginia?
  • Lost paperwork
  • Lost results
7
Doctor
Kenneth Steingold
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Fertility Institute of Virginia
Richmond
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
31 - 34
Treated
2013 - 2016
Success with this Doc
Yes
Treatment
4 IUI, 1 IVF
Diagnosis
Unexplained
10
...I've heard from other folks that they feel Dr. Steingold doesn't take an aggressive enough approach to treatment -- for us, that gradual approach worked. We wanted to exhaust all options before going down the road of IVF, and he was willing to back our play. Appointments were never rushed, the nurses were wonderful, the staff is warm and friendly, and they have one dedicated person who does billing. Having one point of contact makes a HUGE difference when you are trying to negotiate the murky waters of health insurance and what procedures/medications are and are not covered...
+ Read more
Age
31 - 34
Treated
2013 - 2016
Success with this Doc
Yes
Race
Prefer not to answer
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 IUI, 1 IVF
Diagnosis
Unexplained
10
How was your experience with Kenneth Steingold at Fertility Institute of Virginia?
Dr. Steingold strikes me as a deceptively quiet guy who is a huge hit at parties. He does this thing where he sits back at his desk and gives you a piercing look as he's getting his thoughts together, and you're not sure whether to stare right back at him, start making stilted conversation, or just play with the random fidget objects he has on his desk. I think some might find his bedside manner to be a little awkward, but my husband and I are awkward people, too, so we all got along really well. He didn't bat an eye at our first appointment when I handed him a history of our previous treatment, which included the statement "Sh*ttiest Christmas Present Ever" regarding the results of a failed December IUI. (I spelled the whole word out on the paper I gave him.) When we arrived at his clinic, we had already done a year of unsuccessful infertility treatments at VCU and were reasonably well-informed patients. I was afraid he would make us start all over to see whether his approach to treatment had better results, and was incredibly relieved when he didn't make us repeat any needless tests (HSG, etc). We picked back up from where we left off with VCU. We did four IUIs, all of which failed, and then one cycle of IVF, which worked. As cheesy as it sounds, he grieved with us in the failures, and rejoiced in the successes. He provided clear explanations throughout each of the treatment cycles, and made me feel like an involved, integral member of a team instead of someone who was just along for what amounts to a really, really crummy ride. Also, he keeps a bobblehead figurine of Stewie from Family Guy in his office. This earned him a ton of bonus points from me.
What's one piece of advice would you give a prospective patient of Kenneth Steingold at Fertility Institute of Virginia?
He may not immediately come off as being warm and fuzzy, but he is. A friend referred me to him, and one of the things she spoke so highly of was his compassion as she and her husband went through the process of infertility. We absolutely saw that compassion during our treatment.
During treatment, were you treated like a number or a human with Kenneth Steingold at Fertility Institute of Virginia?
Dr. Steingold was our second opinion after a bad experience at VCU. Treatment under him felt much more personalized. We met in his office, not the examining room. The plan of attack every month was discussed step-by-step, and he wrote everything out for us each cycle so we had something to refer back to if we had questions later. He seemed just as crushed as we were when our last attempt at IUI failed, and we were faced with the reality of proceeding to IVF. I've heard from other folks that they feel Dr. Steingold doesn't take an aggressive enough approach to treatment -- for us, that gradual approach worked. We wanted to exhaust all options before going down the road of IVF, and he was willing to back our play. Appointments were never rushed, the nurses were wonderful, the staff is warm and friendly, and they have one dedicated person who does billing. Having one point of contact makes a HUGE difference when you are trying to negotiate the murky waters of health insurance and what procedures/medications are and are not covered.
Describe the protocols Kenneth Steingold used in your cycles at Fertility Institute of Virginia and their degree of success.
We never had a clear diagnosis. The closest we got was unexplained infertility, along with possible PCOS, and a defective luteal phase. My husband's sperm had major motility issues (<5%), however, his counts were off the charts, which was why we were never officially diagnosed with MFI. We did increasing dosages of Gonal-F for all of our IUIs, along with the trigger shot, and ultrasound monitoring. Our last two cycles also included Crinone from the time of the IUI until the BFP/BFN (they were all BFN). Our last IUI was a back-to-back one, at our suggestion, in hopes that it might boost our chances (it didn't). I can't remember the specific drugs for our IVF cycle, but based on what others have described, it was fairly standard protocol (birth control followed by hormones, hormones, and more hormones -- also baby aspirin [this was my idea based on stuff I read online; Dr. Steingold said it couldn't hurt], Valium for the day of the transfer, short term dose of prednisone, and an antibiotic). They retrieved 20 eggs, 13 of which fertilized using ICSI, and 7 of which made to 5-6 day embryos. (The recommendation for ICSI surprised us, as we hadn't been diagnosed with MFI. When I asked why, Dr. Steingold shared that they recommend ICSI for all of their patients simply out of an abundance of caution, but that ultimately it was our decision. It meant more money, but we decided to go ahead with it because we didn't want to hurt our chances of success.) We opted to transfer two embryos; when we discussed it with Dr. Steingold, he said that statistically transferring two versus one gave us "a little bit of an edge." We were desperate and thought twins sounded like a great idea. One of those embryos stuck, and our daughter was born 9 months later. We went back two months ago to do a frozen transfer. Dr. Steingold's approach was to duplicate everything we could from the fresh transfer, although I admittedly forgot to do the baby Aspirin. The protocol for it was Endometrin and Estrace, and repeating the Valium, prednisone, and antibiotic that we did for the fresh transfer. The only difference was that we chose to transfer one versus two embryos. Dr. Steingold agreed with this decision. We were in a different spot than we had been two years before, and didn't need that "little bit of an edge" -- we could more easily come to terms with a failed cycle, and had four remaining embryos. I'm currently 8 weeks pregnant with one baby. I'm going to stay on the Estrace and Endometrin through the end of week 13, assuming we get there.
Describe your experience with the nursing staff.
As my husband just said, "They're incredible." The nurses are AMAZING, especially Beth and Lisa. They are warm, friendly, compassionate, patient, funny, and everything you need when you are in a vulnerable, emotional and awful place. I don't know if anyone was ever specifically assigned to us -- I think they share patient responsibilities, which meant everyone got to know us over just a few visits. We never had any problem not getting test results back because "our" nurse was out of the office, etc. They were always very prompt returning calls, and at no point did I ever feel like I had to stalk them in order to get test results back.
Describe your experience with Fertility Institute of Virginia.
Strengths: You're a person, not a number. Dr. Steingold is a partial owner of the andrology clinic where samples are run and IVF procedures are done, which makes for effective continuity of care. Samples were never lost or delayed. There's plenty of parking at both facilities and they're easy to find. Everyone feels like a stakeholder in the process, and no question is too ridiculous. (Ex: The embryoscope was the latest and greatest thing when we were doing IVF, and I had questions about it -- Dr. Steingold put me in touch with their lead embryologist, who called me and had a really candid conversation with me about the process of embryo selection, and why he (at that point) didn't believe the research was compelling enough to justify purchasing an embryoscope, and that the second the literature showed otherwise, Dr. Steingold would be writing a check for one. He point-blank explained that even with all of the technology they have, they still don't know why some embryos take and others don't. I can't say enough how much we appreciated this kind of honesty and candor -- they're not selling a product or a guarantee of achieving parenthood, but they sure as hell are going to put everything they can into place to give you the best shot at it. IUIs and transfers can be done on weekends or on a holiday -- this was not the case when we were patients at VCU, where procedures weren't done on Sundays. They have actual price lists for everything. Patty, their billing lady, will work with your insurance company to try and get as much covered for you as possible. If your insurance takes LabCorp, there is a LabCorp facility in the building, so there's at least one fewer stop if you need blood work done. Weaknesses: They don't have a separate waiting room for patients with children, but I never saw kids in the office. (I think the patients who are parents are savvy enough to not bring their kids. We brought our daughter to meet Dr. Steingold and the staff, but it was after hours and they brought us in through the back entrance just to make sure we didn't run into a patient.) They still do paper charting, and there is no way to email your nurse or the doctor. (To be fair, I never encountered any inefficiencies as a result of this, but it did surprise me to not see anyone carrying around a laptop.) If you are a hard stick, go downstairs to LabCorp to have your blood drawn -- my veins are awful, and the nurse wasn't able to get a sample from me after multiple attempts.
Describe the costs associated with your care under Kenneth Steingold at Fertility Institute of Virginia.
This is complicated question to answer. We had some infertility coverage through the majority of our treatment, but it still resulted in significant out-of-pocket expenses. They were in line with, or below national averages for IUI and IVF.
10
Doctor
Kenneth Steingold
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fertility Institute of Virginia
Richmond
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
30 - 32
Treated
2010 - 2012
Success with this Doc
No
Treatment
3 IUI, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Poor Egg Quality, Uterine Fibroids
10
After more blood work he [Dr. Kenneth Steingold] told me I have premature ovarian failure and went over my chances at IVF and told me that my chances were higher with donor egg... He is very realistic and very caring and compassionate...He was very up front and honest and tried to make sure that all medications and test were in our price range!! Dr. Steingold has wonderful bedside manor. I wished we could have continued our journey with him, but unfortunately their donor egg bank wasn’t broad enough for us.
+ Read more
Age
30 - 32
Treated
2010 - 2012
Success with this Doc
No
Race
Black or African-American
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
3 IUI, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Poor Egg Quality, Uterine Fibroids
10
How was your experience with Kenneth Steingold at Fertility Institute of Virginia?
We loved Dr. Kenneth Steingold as our doctor! He was very up front and honest and tried to make sure that all medications and test were in our price range!! Dr. Steingold has wonderful bedside manor. I wished we could have continued our journey with him, but unfortunately their donor egg bank wasn’t broad enough for us.
What's one piece of advice would you give a prospective patient of Kenneth Steingold at Fertility Institute of Virginia?
I have actually referred one of my co-workers to him. I explained to her how compassionate he is and up front and how great he is at making sure you understand every step.
During treatment, were you treated like a number or a human with Kenneth Steingold at Fertility Institute of Virginia?
Dr. Steingold is great!! He is very realistic and very caring and compassionate, his entire staff is the same way.
Describe the protocols Kenneth Steingold used in your cycles at Fertility Institute of Virginia and their degree of success.
We did all of our regular testing to find the diagnosis for the infertility. When we started the IUI cycles we jumped right into the injection medication instead of clomid since i had done that twice before with my OB-GYN. I had monitoring apts to watch the size of the follicles. I never produced for than 3 follicles in 1 cycle and maybe one of those made it to the right size. After more blood work he told me I have premature ovarian failure and went over my chances at IVF and told me that my chances were higher with donor egg
Describe your experience with the nursing staff.
They were just as compassionate and informative as the doctor.
Describe your experience with Fertility Institute of Virginia.
I couldn’t have ask for a better clinic! They make sure that they hire people who are patient and and show compassion to every patient they see. They did things in a timely manner and explained everything before leaving. There weakness which is specific to my case, was that there donor egg bank selection wasn’t broad enough for me.
Describe the costs associated with your care under Kenneth Steingold at Fertility Institute of Virginia.
Most of the things I did a his office was I had some type of insurance coverage for except the IUI procedure it itself. I did have a surgical procedure as well, so I’d estimate we paid about 5000-7000 over the years of seeing Dr. Steingold.
10
Doctor
Kenneth Steingold
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fertility Institute of Virginia
Richmond
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
23
Treated
2018
Success with this Doc
?
Treatment
1 IUI
Diagnosis
Anovulation, Male Factor
9
Steingold is very intelligent with his approach to infertility. He and I bounced back different ideas of treatment and ultimately decided upon a treatment plan specifically for me that met my needs as a patient.... He took the time to sit down with me and explain everything. Even in my moments of tears and utter breakdown, he still had compassion and didn't act like I was crazy. It is a very emotional process, but I feel like I have support from him.
+ Read more
Age
23
Treated
2018
Success with this Doc
?
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
1 IUI
Diagnosis
Anovulation, Male Factor
9
How was your experience with Kenneth Steingold at Virginia Fertility Associates?
Steingold is very intelligent with his approach to infertility. He and I bounced back different ideas of treatment and ultimately decided upon a treatment plan specifically for me that met my needs as a patient.
What's one piece of advice would you give a prospective patient of Kenneth Steingold at Virginia Fertility Associates?
Come in prepared with questions that you might have. Write them down in advanced because it is very possible to forget questions during the emotion and stress of doctors appointments.
During treatment, were you treated like a number or a human with Kenneth Steingold at Virginia Fertility Associates?
He took the time to sit down with me and explain everything. Even in my moments of tears and utter breakdown, he still had compassion and didn't act like I was crazy. It is a very emotional process, but I feel like I have support from him.
Describe the protocols Kenneth Steingold used in your cycles at Virginia Fertility Associates and their degree of success.
I'm on 7.5mg of Letrozole, Ovidrel (trigger shot), IUI, and progesterone. The first round was unsuccessful, but working on my second round. We will incorporate gonal f if needed in the future.
Describe your experience with your nurse at Virginia Fertility Associates. (Assigned nurse: Brigitte )
She is very cut and dry. Gets straight to the point. Limited personality.
Describe your experience with Virginia Fertility Associates.
The clinic is very organized and very welcoming. The inviting atmosphere helps ease the stress of infertility. Their strengths include customer service, cleanliness, and warmth. However, their weaknesses would be a delay in callbacks when leaving a voicemail. I almost never get someone to answer the phone right away and have to wait until the end of the day to receive a callback.
Describe the costs associated with your care under Kenneth Steingold at Virginia Fertility Associates.
With my insurance to see him a general office visit with an ultrasound, it is $20.53. My IUI was $300.
Describe Kenneth Steingold's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Virginia Fertility Associates.
We have not discussed yet.
9
Doctor
Kenneth Steingold
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Virginia Fertility Associates
Richmond
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
36
Treated
2018
Success with this Doc
?
Treatment
7 IUI, 1 IVF
Diagnosis
Male Factor
10
He [Dr. Steingold] has always been present, I see him, if I have questions I text him and he either texts back or calls back. It’s been a good experience so far. Anytime I have a question or concern over something he is willing to talk it through with me and will let us do what we prefer after the consult and pros and cons. I respect his opinion and he respects ours so it’s a great working relationship.... Also don’t feel bad texting him or calling he will always make time to talk to you.
+ Read more
Age
36
Treated
2018
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
7 IUI, 1 IVF
Diagnosis
Male Factor
10
How was your experience with Kenneth Steingold at Fertility Institute of Virginia?
He has always been present, I see him, if I have questions I text him and he either texts back or calls back. It’s been a good experience so far. Anytime I have a question or concern over something he is willing to talk it through with me and will let us do what we prefer after the consult and pros and cons. I respect his opinion and he respects ours so it’s a great working relationship.
What's one piece of advice would you give a prospective patient of Kenneth Steingold at Fertility Institute of Virginia?
Don’t be afraid to ask questions about the meds or other options. Also don’t feel bad texting him or calling he will always make time to talk to you.
During treatment, were you treated like a number or a human with Kenneth Steingold at Fertility Institute of Virginia?
He is personal and is always foremost concerned about how I am doing as a person. He is not a small talk guy and gets to the point which I appreciate.
Describe your experience with your nurse at Fertility Institute of Virginia. (Assigned nurse: Beth)
She will follow protocol on meds so you have to watch what she orders because sometimes it will be too much. She tries to be compassionate but can come across insensitive at times.
Describe your experience with Fertility Institute of Virginia.
The main office staff doesn’t seem to know as much as they should about the processes. They should have more training on it. The billing people (other than patty) are often incorrect with their billing so you have to watch it carefully.
Describe the costs associated with your care under Kenneth Steingold at Fertility Institute of Virginia.
We did a shared program that gives us our money back (the bulk $22000) if we don’t have a live birth. The medicine and anesthesia are not included but you can do as many IVF and FET cycles as the plan allows I think 6 full cycles
Describe Kenneth Steingold's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Institute of Virginia.
He based this on my age and gave us the choice after he told us what his thoughts were.
What specific things went wrong at Fertility Institute of Virginia?
  • Canceled a cycle due to clinic error
10
Doctor
Kenneth Steingold
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fertility Institute of Virginia
Richmond
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
38 - 39
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
1 IUI, 1 IVF
Diagnosis
Anovulation, Male Factor, PCOS, Tubal Blockage
10
Dr. Steingold has a great sense of humor when needed and is also a terrific listener. He follows what you want to do, within what he is able to do. He always wrote us a to-do list at the end of each appointment. He gives plenty of opportunities to ask questions in his office after your ultrasound, etc....We tried 2 IUIs, but stopped the 2nd time after finding a blocked tube and I was only producing follicles on the blocked side. We also had to switch from a fresh IVF transfer to a frozen because of my levels and I was close to getting OHSS. I was disappointed at first, but know he made the best call for me and our future attempts.
+ Read more
Age
38 - 39
Treated
2015 - 2016
Success with this Doc
Yes
Race
European, Ashkenazi Jewish
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI, 1 IVF
Diagnosis
Anovulation, Male Factor, PCOS, Tubal Blockage
10
How was your experience with Kenneth Steingold at Fertility Institute of Virginia?
Dr. Steingold has a great sense of humor when needed and is also a terrific listener. He follows what you want to do, within what he is able to do. He always wrote us a to-do list at the end of each appointment. He gives plenty of opportunities to ask questions in his office after your ultrasound, etc.
What's one piece of advice would you give a prospective patient of Kenneth Steingold at Fertility Institute of Virginia?
Come prepared with questions, and expect very direct answers. He is very realistic, but you will need to be comfortable with asking questions and prompting change in protocol when you're ready to.
During treatment, were you treated like a number or a human with Kenneth Steingold at Fertility Institute of Virginia?
I was a person with Dr. Steingold. His nurses however needed to be reminded often on the phone exactly where I was in my cycle even though they had my chart in front of them.
Describe the protocols Kenneth Steingold used in your cycles at Fertility Institute of Virginia and their degree of success.
We tried 2 IUIs, but stopped the 2nd time after finding a blocked tube and I was only producing follicles on the blocked side. We also had to switch from a fresh IVF transfer to a frozen because of my levels and I was close to getting OHSS. I was disappointed at first, but know he made the best call for me and our future attempts.
Describe your experience with the nursing staff.
He had two main nurses. One was better than the other imo. Be sure you ask them to question Steingold if you question any of their protocols over the phone. In person they were great, but over the phone.. Meh.
Describe your experience with Fertility Institute of Virginia.
Small clinic but the doctor's were always available after hours. Sometimes had to wait a while on hold on the phone, other times things went great. After getting the first appointment, it was very easy to get future appointments scheduled.
Describe the costs associated with your care under Kenneth Steingold at Fertility Institute of Virginia.
28000
What specific things went wrong at Fertility Institute of Virginia?
  • Provided conflicting information
10
Doctor
Kenneth Steingold
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fertility Institute of Virginia
Richmond
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
36 - 38
Treated
2016 - 2018
Success with this Doc
No
Treatment
3 IUI
Diagnosis
10
He [Dr. Steingold] took his time to talk with me and answer any questions I or my husband had. During each procedure he would continue to ask if I was okay. Even my first procedure went terribly wrong, he called to follow up and see how I was feeling.... Immediately after my first IUI, I got sick, throwing and almost passed out. Although it was a rare occurrence to him, he did as much research as possible to see why this happened and what could be prevented next time.
+ Read more
Age
36 - 38
Treated
2016 - 2018
Success with this Doc
No
Race
Black or African-American, Native American
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI
Diagnosis
10
How was your experience with Kenneth Steingold at Fertility Institute of Virginia?
He's very knowledgeable and thorough. He takes his time and even answered all of the questions my husband had. Immediately after my first IUI, I got sick, throwing and almost passed out. Although it was a rare occurrence to him, he did as much research as possible to see why this happened and what could be prevented next time.
What's one piece of advice would you give a prospective patient of Kenneth Steingold at Fertility Institute of Virginia?
Ask plenty of questions.
During treatment, were you treated like a number or a human with Kenneth Steingold at Fertility Institute of Virginia?
He took his time to talk with me and answer any questions I or my husband had. During each procedure he would continue to ask if I was okay. Even my first procedure went terribly wrong, he called to follow up and see how I was feeling.
Describe your experience with the nursing staff.
Very knowledgeable, thorough, and caring.
Describe your experience with Fertility Institute of Virginia.
Be prepared to pay your money. They will not treat you with an outstanding balance. Know your insurance and what they cover regarding fertility. My insurance covered nothing and, as expected, they want to make sure they get paid. The service is exceptional. You never feel awkward going there.
Describe the costs associated with your care under Kenneth Steingold at Fertility Institute of Virginia.
HSG -$450, IUI-$1000, Consultation-$200
10
Doctor
Kenneth Steingold
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fertility Institute of Virginia
Richmond
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
6
Age
42
Treated
2018
Success with this Doc
No
Treatment
5 IUI, IVF
Diagnosis
Unexplained
6
I didn't feel like he [Dr. Steingold] was always looking out for me and making suggestions of what we could try next...He's a very nice doctor and has a ton of experience... He did the right thing in keeping me educated, but I always had to ask him what about trying this.......very kind and very patient centered...[Virginia Fertility Associates] Strengths -- great credentials Weaknesses -- sometimes they are overwhelmed and don't always call you back in a timely manner;
+ Read more
Age
42
Treated
2018
Success with this Doc
No
Race
Other
Income
$100K - $199K
Occupation
Marketer or PR
Order & Number of Docs Seen
1st of 2 Docs
Treatment
5 IUI, IVF
Diagnosis
Unexplained
6
How was your experience with Kenneth Steingold at Virginia Fertility Associates?
He's a very nice doctor and has a ton of experience, but I didn't feel like he was always looking out for me and making suggestions of what we could try next. He did the right thing in keeping me educated, but I always had to ask him what about trying this....
During treatment, were you treated like a number or a human with Kenneth Steingold at Virginia Fertility Associates?
very kind and very patient centered
Describe the protocols Kenneth Steingold used in your cycles at Virginia Fertility Associates and their degree of success.
we tried clomid first and then tied it with an IUI. That didn't work so we tried several rounds of follistim with IUIs and that never worked. I finally took a break and then ended up going with acupuncture and then switched to a different doctor.
Describe your experience with Virginia Fertility Associates.
Strengths -- great credentials Weaknesses -- sometimes they are overwhelmed and don't always call you back in a timely manner; hard to get a new appointment. Also they don't have very convenient hours.
Describe the costs associated with your care under Kenneth Steingold at Virginia Fertility Associates.
$3500
What specific things went wrong at Virginia Fertility Associates?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
6
Doctor
Kenneth Steingold
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Virginia Fertility Associates
Richmond
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
36 - 37
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
3 Fertility Medications
Diagnosis
Unexplained
10
Incredibly compassionate. He never gave up and encouraged me at every visit....He [Dr Kenneth Steingold] was always very kind and considerate. It was a very emotional journey and I felt like he was always understanding and positive....I used clomid for 3 cycles. The 3rd cycle I used clomid and progesterone and that's when I got pregnant.
+ Read more
Age
36 - 37
Treated
2015 - 2016
Success with this Doc
Yes
Race
Other
Income
$100K - $199K
Occupation
Marketer or PR
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 Fertility Medications
Diagnosis
Unexplained
10
How was your experience with Kenneth Steingold at Fertility Institute of Virginia?
Incredibly compassionate. He never gave up and encouraged me at every visit.
What's one piece of advice would you give a prospective patient of Kenneth Steingold at Fertility Institute of Virginia?
He's got a great success rate and will work with you every step of the way.
During treatment, were you treated like a number or a human with Kenneth Steingold at Fertility Institute of Virginia?
He was always very kind and considerate. It was a very emotional journey and I felt like he was always understanding and positive.
Describe the protocols Kenneth Steingold used in your cycles at Fertility Institute of Virginia and their degree of success.
I used clomid for 3 cycles. The 3rd cycle I used clomid and progesterone and that's when I got pregnant.
Describe your experience with the nursing staff.
Most were great but sometimes on the phone, kind of abrupt. However, they always answered my questions and were helpful.
Describe your experience with Fertility Institute of Virginia.
Clean, friendly staff, great ratings, highly recommended, etc.
Describe the costs associated with your care under Kenneth Steingold at Fertility Institute of Virginia.
Can't remember exactly but know that my insurance didn't cover a lot of it. I talked to their accounting person and she was able to let me know ahead of time the costs associated with the tests that were being run. She was amazing!
10
Doctor
Kenneth Steingold
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fertility Institute of Virginia
Richmond
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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4
Age
27 - 33
Treated
2009 - 2015
Success with this Doc
No
Treatment
5 Fertility Medications
Diagnosis
Other
4
I really liked Dr. Steingold at first and I think he truly does care about his patients. He was kind and communicative. However, I stopped seeing him because I think he was a little lazy when it came to some treatments.
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Age
27 - 33
Treated
2009 - 2015
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
5 Fertility Medications
Diagnosis
Other
4
How was your experience with Kenneth Steingold at Fertility Institute of Virginia?
I really liked Dr. Steingold at first and I think he truly does care about his patients. He was kimd and communicative. However, I stopped seeing him because I think he was a little lazy when it came to some treatments. I started a femera and progesterone cycle, was pregnant and
Describe your experience with the nursing staff.
Mostly kind and compassionate, sometimes a bit short
What specific things went wrong at Fertility Institute of Virginia?
  • Failed to order appropriate test
4
Doctor
Kenneth Steingold
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
5
Clinic
Fertility Institute of Virginia
Richmond
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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