How was your experience with Keri Greenseid at Valley Hospital Fertility Center?
Keri was very sensitive to my needs and requests. I felt very comfortable in her care (and the other doctors there, too). That comfort was something I didn't have at other fertility centers. She was encouraging, realistic, and enthusiastic. She cried when she told me that I was pregnant. She is devoted to this job.
What's one piece of advice would you give a prospective patient of Keri Greenseid at Valley Hospital Fertility Center?
Be aware that you won't always see her - but she does try to schedule transfers for a day she's working.
During treatment, were you treated like a number or a human with Keri Greenseid at Valley Hospital Fertility Center?
Keri was incredibly sensitive and empathetic. She called me personally with results good and bad. She cried on the phone when she told me I was pregnant.
Describe the protocols Keri Greenseid used in your cycles at Valley Hospital Fertility Center and their degree of success.
We did a standard IVF cycle with a high yield of eggs. We froze the resulting embryos. Best embryos were transferred first.
All fairly standard procedure. By the time we were down to our last frozen embryos I had had enough of the shots and medicines and asked for a "natural" cycle. Dr. Greenseid was willing to try (not normal procedure at their offices) and miraculously it worked.
Prior to that, we had done HSG and a uterine wall test. They were done to ensure there were no obstructions or cysts and to be sure that my uterine wall was thick enough etc.
Describe your experience with the nursing staff at Valley Hospital Fertility Center.
Most of the staff were compassionate and gentle. One nurse always had what seemed to be a bad attitude in the exam rooms, but overall I was very happy with the staff.
Describe your experience with Valley Hospital Fertility Center.
The hours and location were very convenient. They were efficient and organized. Wait time in the mornings was generally quick. One doctor seemed to move a bit slower than the other two. Not many weaknesses as a clinic.
Describe your experience with your monitoring appointments at Valley Hospital Fertility Center.
Typically the wait was quick. The phlebotomists were very gentle. One doctor seemed to move the line a bit more slowly (or he was late - not sure) so those days were a little bit frustrating. But the staff moved things along efficiently and quickly
Describe the costs associated with your care under Keri Greenseid at Valley Hospital Fertility Center.
About $25,000 for the IVF cycle and multiple FET
What specific things went wrong at Valley Hospital Fertility Center?
- Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Valley Hospital Fertility Center.
For my natural cycle I needed oral progesterone and it might have been a miscommunication on my part, but the day I needed to begin taking them I didn't have a prescription and it took a long time to hear back from the nurses to get the prescription. All worked out fine in the end. Fortunately most conventional pharmacies carried what I needed.