Kerri Luzzo

Boston IVF

Rated 7.6
Strongly recommend: 43%Neutral: 34%Don't recommend: 23%7.6
43% strongly recommend
19 reviews
Humanity
7.7
7.7
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.4
8.4
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
5.5
5.5
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.6
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Med Col of Wisconsin
Residency
Tufts
Fellowship
Wash U. St. Louis

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Kerri Luzzo works at

Boston IVF
Rated 8.3
Strongly recommend: 65%Neutral: 18%Don't recommend: 16%8.3

At 3 offices

North Dartmouth
531 Faunce Corner Road
North Dartmouth, MA 02747
800 858-4832
Raynham
675 Paramount Drive
Raynham, MA 02767
800 858-4832
Providence
49 Seekonk Street
Providence, RI 02906
401.369.7822
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Explore Clinic

4 patient reviews filtered by:

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2018, Unknown Success
4
5
Age 34
3 IUI
Donor Sperm
European
Ashkenazi Jewish
Income $50K - $99K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Success w/ Doc Too early to know
Dr Luzzo appears knowledgeable but also to be going through the motions at times with not a lot of compassion or concern. At times, I felt like I had to advocate for myself and do my own research and then ask about things. She tended to talk fast and made me feel rushed.... I have had 3 IUIs. The first was with 50mg Clomid and the next two we bumped up to 100mg. I asked to use progesterone suppositories after the first IUI due to my short cycle length. I did OPK the first cycle. Then I missed my surge one month. The
One aspect which is frustrating is that sperm is stored at another office and you have to pick it up in the day of the IUI and bring it to this clinic [Boston IVF]. Also, the nurse who does the IUIs has been out a lot and in those situations, you speak to a nurse at the Boston office who are not very familiar with the Providence location. The office staff are very nice overall - the people who answer the phone, the phlebotomist, etc. the office is small and can feel crowded in the morning when you come for lab work.
How was your experience with Kerri Luzzo at Boston IVF?
Dr Luzzo appears knowledgeable but also to be going through the motions at times with not a lot of compassion or concern. At times, I felt like I had to advocate for myself and do my own research and then ask about things. She tended to talk fast and made me feel rushed.
What's one piece of advice would you give a prospective patient of Kerri Luzzo at Boston IVF?
Be prepared to advocate and speak up
During treatment, were you treated like a number or a human with Kerri Luzzo at Boston IVF?
The initial appointment I felt very rushed and as though Dr. Luzzo was just giving a spiel she had given 1,000 with very little affect or interest. My two follow up appointments have been a little better - still not a lot of emotion and feeling a bit rushed along.
Describe the protocols Kerri Luzzo used in your cycles at Boston IVF and their degree of success.
I have had 3 IUIs. The first was with 50mg Clomid and the next two we bumped up to 100mg. I asked to use progesterone suppositories after the first IUI due to my short cycle length. I did OPK the first cycle. Then I missed my surge one month. The next two IUIs I did blood test monitoring only to detect my surge. I am in the two week wait now after my third IUI.
Describe your experience with your nurse at Boston IVF. (Assigned nurse: Wendy)
Wendy has been responsive when I reach out but is not in the office very much. Also, she doesn’t always seem to remember my situation which can be frustrating. I have also had to remind her about calling in prescriptions and such for me. It has been a bit stressful at times.
Describe your experience with Boston IVF.
One aspect which is frustrating is that sperm is stored at another office and you have to pick it up in the day of the IUI and bring it to this clinic. Also, the nurse who does the IUIs has been out a lot and in those situations, you speak to a nurse at the Boston office who are not very familiar with the Providence location. The office staff are very nice overall - the people who answer the phone, the phlebotomist, etc. the office is small and can feel crowded in the morning when you come for lab work.
Describe the costs associated with your care under Kerri Luzzo at Boston IVF.
Most was out of pocket IUI is about $450
What specific things went wrong at Boston IVF?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Boston IVF.
I have had issues with not getting results, office not communicating with another office that had to do my IUI when clinic nurse was out, as well as prescriptions not being called in and overall poor communication at times about treatment plan.
4
Doctor
Kerri Luzzo
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
5
Clinic
Boston IVF
Providence
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017 - 2018, Unsuccessful
5
7
Age 37 - 38
4 IVF
Unexplained
European
Income $100K - $199K
3rd of 4 Docs
Doesn't Recommend
Neutral
Unsuccessful
Dr. Luzzo was caring and thorough but in the end did not have enough experience for my case. She classified me as being in the small population with normal tests and no pregnancies. Another doctor later found things she missed.... Dr. Luzzo tried several different FET protocols and did find one that gave me good lining....She was supportive of eSET and my desire to not have multiples
[Boston IVF- Providence] A nice small clinic with staff that gets to know you as a person. They take their time and sincerely wish you the best. Their monitoring hours could be longer but there are so few patients there is little wait time... Monitoring is always well run and you see people you know. They know your name and ask how you are as a person. They genuinely care about your cycles and take an interest in you.
How was your experience with Kerri Luzzo at Boston IVF?
Dr. Luzzo was caring and thorough but in the end did not have enough experience for my case. She classified me as being in the small population with normal tests and no pregnancies. Another doctor later found things she missed.
What's one piece of advice would you give a prospective patient of Kerri Luzzo at Boston IVF?
Don't be afraid to move on if things are not working
During treatment, were you treated like a number or a human with Kerri Luzzo at Boston IVF?
She is caring and takes her time
Describe the protocols Kerri Luzzo used in your cycles at Boston IVF and their degree of success.
Dr. Luzzo tried several different FET protocols and did find one that gave me good lining
Describe your experience with your nurse at Boston IVF. (Assigned nurse: Wendy)
Wendy always called back promptly and took her time listening to me and getting me answers
Describe your experience with Boston IVF.
A nice small clinic with staff that gets to know you as a person. They take their time and sincerely wish you the best. Their monitoring hours could be longer but there are so few patients there is little wait time
Describe your experience with your monitoring appointments at Boston IVF.
Monitoring is always well run and you see people you know. They know your name and ask how you are as a person. They genuinely care about your cycles and take an interest in you.
Describe the costs associated with your care under Kerri Luzzo at Boston IVF.
We had no costs other than our insurance deductible
Describe Kerri Luzzo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.
She was supportive of eSET and my desire to not have multiples
5
Doctor
Kerri Luzzo
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Boston IVF
Providence
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018 - 2019, Unknown Success
5
6
Age 41 - 42
6 IUI
Donor Sperm
Unexplained
European
Income $0 - $49K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Success w/ Doc Too early to know
She [Dr. Luzzo] explained everything in great detail. She clearly knows her stuff. The amount of information delivered is however overwhelming, making it hard to retain. I also did not feel seen as a person as she seemed emotion-less, which probably had nothing to do with me but has made appointments a bit uncomfortable....She feels quite distant and lethargic. Little warmth. No apparent enthusiasm
Great location [Boston IVF - Providence]. Pleasant set-up. Very friendly front desk staff. Downside: Weekend coverage as well as sperm storage is at a different clinic or in Waltham, MA. Certain procedures are only in Waltham.... Wendy [nurse] seems to know a lot about infertility, IUIs and IVF procedures. She has also felt rather distant and unmotivated.... Regular IUI $450. Monitored IUI: $1050. unsure otherwise
How was your experience with Kerri Luzzo at Boston IVF?
She explained everything in great detail. She clearly knows her stuff. The amount of information delivered is however overwhelming, making it hard to retain. I also did not feel seen as a person as she seemed emotion-less, which probably had nothing to do with me but has made appointments a bit uncomfortable.
What's one piece of advice would you give a prospective patient of Kerri Luzzo at Boston IVF?
Do not expect warmth
During treatment, were you treated like a number or a human with Kerri Luzzo at Boston IVF?
She feels quite distant and lethargic. Little warmth. No apparent enthusiasm
Describe the protocols Kerri Luzzo used in your cycles at Boston IVF and their degree of success.
Until now monitored IUI was recommended. Moving forward IVF is recommended due to unexplained infertility
Describe your experience with your nurse at Boston IVF. (Assigned nurse: Wendy)
Wendy seems to know a lot about infertility, IUIs and IVF procedures. She has also felt rather distant and unmotivated.
Describe your experience with Boston IVF.
Great location. Pleasant set-up. Very friendly front desk staff. Downside: Weekend coverage as well as sperm storage is at a different clinic or in Waltham, MA. Certain procedures are only in Waltham.
Describe the costs associated with your care under Kerri Luzzo at Boston IVF.
Regular IUI $450. Monitored IUI: $1050. unsure otherwise
5
Doctor
Kerri Luzzo
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
6
Clinic
Boston IVF
Providence
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016, Successful
2
2
Age 41
1 IUI
Donor Sperm
Uterine Fibroids
Unexplained
European
Income $0 - $49K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Successful
She [Dr. Kerri Luzzo] was recommended by a doctor who I trust. She was not warm and I barely met with her. Communication with her amd with the clinic was limited and there was not enough information passed along to me at times.... She wanted me to do IVF or medicated IUI due to my age. She let me do unmedicated IUI since it was my choice.
The people who drew my blood [at Boston IVF- RSC- Providence] for the.monitored IUI were great! One of the nurses, Julie, was great! She was kind and helpful and understanding. Communication was poor from my primary nurse and from the financial person and from the front desk....Communication with my nurse was also limited and not warm or informative. Communication wi th the financial person was extremely difficult and even disrespectful.
How was your experience with Kerri Luzzo at Boston IVF?
She was recommended by a doctor who I trust. She was not warm and I barely met with her. Communication with her amd with the clinic was limited and there was not enough information passed along to me at times.
What's one piece of advice would you give a prospective patient of Kerri Luzzo at Boston IVF?
If you don't need a personal touch, she may be an ok choice.
During treatment, were you treated like a number or a human with Kerri Luzzo at Boston IVF?
She was not very warm. Communication with my nurse was also limited and not warm or informative. Communication wi th the financial person was extremely difficult and even disrespectful.
Describe the protocols Kerri Luzzo used in your cycles at Boston IVF and their degree of success.
She wanted me to do IVF or medicated IUI due to my age. She let me do unmedicated IUI since it was my choice.
Describe your experience with Boston IVF.
The people who drew my blood for the.monitored IUI were great! One of the nurses, Julie, was great! She was kind and helpful and understanding. Communication was poor from my primary nurse and from the financial person and from the front desk.
2
Doctor
Kerri Luzzo
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
2
Clinic
Boston IVF
Providence
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources