Khaled Zeitoun

Global Fertility and Genetics

Available Lines of Communication

Nurse available by email
Nurse email
Nurse available by direct line
Direct line to nurse
Not available by cell phone
Not available by personal cell phone
Medical SchoolAlexandria U Faculty of Medicine
ResidencyUniversity of Texas, Southwestern
New York
115 E 57th St, Ste 420-430
New York, NY 10022
646-859-6172
On a scale from 0-10, how likely are you to recommend Khaled Zeitoun to a friend?
Strongly recommend: 50%Don't recommend: 50%7.5
2 assessments
  • 50% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 50% Don't recommend (0-6)
Humanity
Treated like a number
Treated like a human
8
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
Poor communication
Excellent communication
7
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
Rarely saw at appts.
Always saw at appts.
7
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
Poor response time
Excellent response time
OK
Responsiveness

Scale is "poor, ok, good, excellent," and measures how responsive a care team was when patients needed to see or speak to them.

On a scale from 0-10, how likely are you to recommend Global Fertility and Genetics to a friend?
Strongly recommend: 36%Neutral: 28%Don't recommend: 36%7.4
3 assessments
  • 36% Strongly recommend (9-10)
  • 28% Neutral (7-8)
  • 36% Don't recommend (0-6)
2 assessments
9
9
Age
40 - 42
Treated
2018 - 2020
Success with this Doc
?
Treatment
2 IUI, 3 IVF, Donor Sperm
Diagnosis
Diminished Ovarian Reserve, Uterine Fibroids
9
9
When I first began to see Dr. Zeitoun, I did feel like I was number for the first few months. When we initially did our consult, he was quick to look at my medical information and just proceed to examine me. I felt as if I had to force my questions in real quick before we moved on. However, I realized he was just a doctor that was very direct. And when you needed more time from him you just needed to let him know and he would make the time for you. He gave me hope again since I was already 40 and had a low AMH.
The great thing about this clinic [Global Fertility and Genetics] is that it is open during evening hours. They are aware that many couples work and it is hard to take off as much as would be needed during the cycles so they are only open during the evening hours. However, at times, it's hard to get through to them quickly on the days the office are not open. But they will get back to you. It just won't be immediate sometimes.... The nursing staff is great at the office. All the nurses know everyone by name and doeos their best to help you.
Age
40 - 42
Treated
2018 - 2020
Success with this Doc
?
Race
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI, 3 IVF, Donor Sperm
Diagnosis
Diminished Ovarian Reserve, Uterine Fibroids
9
9
How was your experience with Khaled Zeitoun at Global Fertility and Genetics?
Dr Zeitoun is a very straightforward and direct doctor. Some may consider him to be cold but I realized that once you tell him your needs and he realizes what kind of patient you are he will still be direct but he is compassionate. In the beginning, I felt like he just checked my prognosis and sent me on my way. When I asked him for more detail the next go around, he provided it and explained he didn't go into detail any further because those were routine check-ups to make sure my insides were healthy. And his administrator was the one that handled the details after the doctor saw you.
What's one piece of advice would you give a prospective patient of Khaled Zeitoun at Global Fertility and Genetics?
If you need someone to be extremely heartwarming and compassionate, then he may not be for you. But if you want someone to tell you the reality of the situation and not sugarcoat it for you, then Dr Zeitoun is for you. He is about trying to find a solution for you.
During treatment, were you treated like a number or a human with Khaled Zeitoun at Global Fertility and Genetics?
When I first began to see Dr. Zeitoun, I did feel like I was number for the first few months. When we initially did our consult, he was quick to look at my medical information and just proceed to examine me. I felt as if I had to force my questions in real quick before we moved on. However, I realized he was just a doctor that was very direct. And when you needed more time from him you just needed to let him know and he would make the time for you. He gave me hope again since I was already 40 and had a low AMH. He didn't even mention that. He said just said "let's get you pregnant."
Describe the protocols Khaled Zeitoun used in your cycles at Global Fertility and Genetics and their degree of success.
For my treatment, we went for an antagonist protocol. He had me on menopur (150 iu) and Gonal (300 iu) to begin my stim cycle and then added Cetrotide and Ovidrel. With my second IVF cycle, he added the Lupron trigger shot on top of the Ovidrel. He spaced them about an hour from each other. When asked why he was adding this, he explained that it would help with rest of the eggs to mature. Therefore, possessing more egg to retrieve. Which is what happened in my case. My first cycle, I only had 2 eggs (I did get pregnant but miscarried). For my second and third cycles, I had significantly more to retrieve (between 7 and 9).
Describe your experience with your nurse at Global Fertility and Genetics. (Assigned nurse: Afaf)
The nursing staff is great at the office. All the nurses know everyone by name and doeos their best to help you. However, I'd like to call out my care coordinator (administrator) , Afaf. That is my life saver. Because of Dr Zeitoun's directness (and at times rushed), she actually is the person that "translates" everything to you. She is as knowledgeable about everything as Dr Zeitoun is. She goes over every detail of your care and cycle. I developed a close rapport with her so she knows the ins and outs of my care and knows what my expectations and worries are. She will show you how to do your injections at home, call you with any updates with your cycle, provide with you sound recommendations for what's best for you on how to proceed and gives you hope. I don't think I could get through each cycle without her. Afaf has become my go-to person and my advocate in the office. She makes my experience less stressful during a stressful time.
Describe your experience with Global Fertility and Genetics.
The great thing about this clinic is that it is open during evening hours. They are aware that many couples work and it is hard to take off as much as would be needed during the cycles so they are only open during the evening hours. However, at times, it's hard to get through to them quickly on the days the office are not open. But they will get back to you. It just won't be immediate sometimes.
Describe your experience with your monitoring appointments at Global Fertility and Genetics.
My monitoring appointments were quite simple. As long as it was within the office hours (unless it needed immediate attention then Dr Zeitoun would go in to see you), you could pick the time most convenient for you.
Describe the costs associated with your care under Khaled Zeitoun at Global Fertility and Genetics.
I had fertility insurance for my first few cycles, so don't remember the exact costs. But Dr Zeitoun worked with a reproductive center to perform the egg retrievals and transfer. Patients are not billed separately from the center and doctor. When you are billed, the egg retrieval and transfer are grouped together and you only have to pay one bill. It also includes the anesthesiologist. I was once billed by the anesthesiologist separately and Dr Zeitoun made sure his office credited me the amount since it was taken out of my fertility insurance.
Describe Khaled Zeitoun's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Global Fertility and Genetics.
Because of my age and low AMH, Dr. Zeitoun felt it more appropriate to do multiple embryo transfer. Since the likelihood of me having many good eggs was low, he felt that it would not be effective to just transfer a single embryo. He did educate on the possible risks of multiple embryo transfers and how best to handle them.
9
Doctor
Khaled Zeitoun
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Global Fertility and Genetics
New York
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
Ask a Question

Ask this reviewer a question about their experience with Khaled Zeitoun at Global Fertility and Genetics.

Verified

This patient has provided documentation of treatment at this clinic.

6
6
Age
41
Treated
2019
Success with this Doc
No
Treatment
1 IVF, Donor Sperm
Diagnosis
Diminished Ovarian Reserve
6
6
[Dr. Zeitoun is] clever, witty and straightforward, but definitely not the warmest doctor who will hold your hand throughout the process. He doesn't think supplements help with egg quality and said bluntly, "If you have five embryos, I'd put all five back into you because there's a 5% chance that any of them will make it after age 40."...Don't expect a warm and fuzzy experience...asked me if I spoke English during the embryo transfer. I couldn't tell if he was joking or if he had mistaken me for one of his other patients (there was a Chinese woman before me who didn't speak English).
She [nurse at Global Fertility and Genetics] was extraordinarily compassionate and thorough. I corresponded with her the most throughout the cycle in regards to appointments and medication changes...The embryologist, nurses, assistants were all very kind and patient. The clinic is clean, quiet - everything you would need an IVF facility to be. My only gripe was that Dr. Zeitoun asked me if I spoke English during the embryo transfer. I couldn't tell if he was joking or if he had mistaken me for one of his other patients (there was a Chinese woman before me who didn't speak English).
Age
41
Treated
2019
Success with this Doc
No
Race
South Asian
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF, Donor Sperm
Diagnosis
Diminished Ovarian Reserve
6
6
How was your experience with Khaled Zeitoun at Global Fertility and Genetics?
He's clever, witty and straightforward, but definitely not the warmest doctor who will hold your hand throughout the process. He doesn't think supplements help with egg quality and said bluntly, "If you have five embryos, I'd put all five back into you because there's a 5% chance that any of them will make it after age 40."
What's one piece of advice would you give a prospective patient of Khaled Zeitoun at Global Fertility and Genetics?
Don't expect a warm and fuzzy experience.
During treatment, were you treated like a number or a human with Khaled Zeitoun at Global Fertility and Genetics?
The nurses at Global Fertility were phenomenal - kind, thorough and extremely helpful with all my questions. I didn't really get to see Dr. Zeitoun as much, but he was honest and upfront about my situation.
Describe the protocols Khaled Zeitoun used in your cycles at Global Fertility and Genetics and their degree of success.
Follistim 300, Menopur 150, Ganirelex, Lupron. Fresh 3-day transfer of 2 eggs.
Describe your experience with your nurse at Global Fertility and Genetics. (Assigned nurse: Nurse Leika)
She was extraordinarily compassionate and thorough. I corresponded with her the most throughout the cycle in regards to appointments and medication changes.
Describe your experience with Global Fertility and Genetics.
The embryologist, nurses, assistants were all very kind and patient. The clinic is clean, quiet - everything you would need an IVF facility to be. My only gripe was that Dr. Zeitoun asked me if I spoke English during the embryo transfer. I couldn't tell if he was joking or if he had mistaken me for one of his other patients (there was a Chinese woman before me who didn't speak English).
Describe the costs associated with your care under Khaled Zeitoun at Global Fertility and Genetics.
Insurance covered IVF, but it was $15,500 for the cycle. Medication out of pocket was approximately $5,000.
What specific things went wrong at Global Fertility and Genetics?
  • Failed to inform you of changes in protocol
6
Doctor
Khaled Zeitoun
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
6
Clinic
Global Fertility and Genetics
New York
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
Verified

This patient has provided documentation of treatment at this clinic.