Rated 7.5
Strongly recommend: 50%Don't recommend: 50%7.5
50% strongly recommend
2 reviews
Humanity
6.7
6.7
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
6.3
6.3
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
9
9
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
6.5
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Alexandria U Faculty of Medicine
Residency
University of Texas, Southwestern

How Doctor Communicates

nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Khaled Zeitoun works at

New Hope Fertility Center
Rated 7.4
Strongly recommend: 52%Neutral: 20%Don't recommend: 28%7.4

At 1 office

New York
4 Columbus Circle
New York, NY 10019
(212) 517-7676
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1 patient review filtered by:

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Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
6
6
Age 41
1 IVF
Donor Sperm
Diminished Ovarian Reserve
South Asian
Income $100K - $199K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
[Dr. Zeitoun is] clever, witty and straightforward, but definitely not the warmest doctor who will hold your hand throughout the process. He doesn't think supplements help with egg quality and said bluntly, "If you have five embryos, I'd put all five back into you because there's a 5% chance that any of them will make it after age 40."...Don't expect a warm and fuzzy experience...asked me if I spoke English during the embryo transfer. I couldn't tell if he was joking or if he had mistaken me for one of his other patients (there was a Chinese woman before me who didn't speak English).
She [nurse at Global Fertility and Genetics] was extraordinarily compassionate and thorough. I corresponded with her the most throughout the cycle in regards to appointments and medication changes...The embryologist, nurses, assistants were all very kind and patient. The clinic is clean, quiet - everything you would need an IVF facility to be. My only gripe was that Dr. Zeitoun asked me if I spoke English during the embryo transfer. I couldn't tell if he was joking or if he had mistaken me for one of his other patients (there was a Chinese woman before me who didn't speak English).
How was your experience with Khaled Zeitoun at Global Fertility and Genetics?
He's clever, witty and straightforward, but definitely not the warmest doctor who will hold your hand throughout the process. He doesn't think supplements help with egg quality and said bluntly, "If you have five embryos, I'd put all five back into you because there's a 5% chance that any of them will make it after age 40."
What's one piece of advice would you give a prospective patient of Khaled Zeitoun at Global Fertility and Genetics?
Don't expect a warm and fuzzy experience.
During treatment, were you treated like a number or a human with Khaled Zeitoun at Global Fertility and Genetics?
The nurses at Global Fertility were phenomenal - kind, thorough and extremely helpful with all my questions. I didn't really get to see Dr. Zeitoun as much, but he was honest and upfront about my situation.
Describe the protocols Khaled Zeitoun used in your cycles at Global Fertility and Genetics and their degree of success.
Follistim 300, Menopur 150, Ganirelex, Lupron. Fresh 3-day transfer of 2 eggs.
Describe your experience with your nurse at Global Fertility and Genetics. (Assigned nurse: Nurse Leika)
She was extraordinarily compassionate and thorough. I corresponded with her the most throughout the cycle in regards to appointments and medication changes.
Describe your experience with Global Fertility and Genetics.
The embryologist, nurses, assistants were all very kind and patient. The clinic is clean, quiet - everything you would need an IVF facility to be. My only gripe was that Dr. Zeitoun asked me if I spoke English during the embryo transfer. I couldn't tell if he was joking or if he had mistaken me for one of his other patients (there was a Chinese woman before me who didn't speak English).
Describe the costs associated with your care under Khaled Zeitoun at Global Fertility and Genetics.
Insurance covered IVF, but it was $15,500 for the cycle. Medication out of pocket was approximately $5,000.
What specific things went wrong at Global Fertility and Genetics?
  • Failed to inform you of changes in protocol
Describe the specific things that went wrong at Global Fertility and Genetics.
The nurse forgot to call me with any medication changes and I had to contact her to confirm that my dosage would be the same for the following day.
6
Doctor
Khaled Zeitoun
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
6
Clinic
Global Fertility and Genetics
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources