Rated 6.7
Strongly recommend: 17%Neutral: 54%Don't recommend: 29%6.7
17% strongly recommend
9 reviews
Humanity
7.7
7.7
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.3
8.3
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
4.5
4.5
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
5.7
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
St. George (London)
Residency
U. of Michigan
Fellowship
U. of Texas Southwestern

How Doctor Communicates

nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Khurram Rehman works at

Overlake Reproductive Health
Rated 5.3
Strongly recommend: 37%Neutral: 17%Don't recommend: 47%5.3

At 1 office

Bellevue
11232 NE 15th St
Bellevue, WA 98004
(425) 646-4700
Explore Clinic

9 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
8
9
Age 30 - 31
3 IUI
1 IVF
Diminished Ovarian Reserve
Unexplained
European
Income $200K - $499K
Accountant
Only Doc Seen
Neutral
Strongly Recommends
Successful
Dr. Rehman is kind, knowledgeable...I do trust him and know he has good success rates. He only does IVF not IUIs. I had four consults with him where he outline the plan for us...They prefer single embryo transfer because their success rates are very high. I was only 30 at transfer and they would only do one. Multiple times embryos possibly for older patients but that might be discouraged.
[Overlake Reproductive Health clinic] Strengths- front desk is very friendly, easy to schedule an appointment, open seven days a week, uses very good technology Weaknesses - wish there was more communication or a better overview of the IVF process. Some nurses aren’t friendly...[cost]Most done as buy two get one free packages. If you’re successful on the first try you get half your money back. IUI - buy 2 get one =2400 (or 800/cycle) IVF - buy 2 get one =39,750
How was your experience with Khurram Rehman at Overlake Reproductive Health?
Dr. Rehman is kind, knowledgeable, and a little socially awkward. I do trust him and know he has good success rates. He only does IVF not IUIs. I had four consults with him where he outline the plan for us.
What's one piece of advice would you give a prospective patient of Khurram Rehman at Overlake Reproductive Health?
The dr only does consults and IVF. They don’t do IUIs. A lot of communication comes from the nurses. The clinic also only does frozen cycles of IVF. They only do retrievals and transfers every other month (jan, March, may, etc)
During treatment, were you treated like a number or a human with Khurram Rehman at Overlake Reproductive Health?
I like dr rehman and I trust he does a good job, but only had consults and IVF retrieval with him
Describe the protocols Khurram Rehman used in your cycles at Overlake Reproductive Health and their degree of success.
Medicated natural cycle x2 cycles - during genetic testing, HSG, and clomid challenge IUI with clomid x3 cycles - cheaper option than IVF to see if we have a fertilization problem IVF egg retrieval with frozen single embryo transfer x1- mid-level dose of medications and 100% ICSI. All eifht embryos that made it to day five had pgt testing. Great result from our retrieval and transfer worked first try
Describe your experience with your nurse at Overlake Reproductive Health. (Assigned nurse: Jo gray)
Jo is kind of grumpy. She’s much friendlier if other people are in the room. She doesn’t like questions and prefers explaining things on her own timing. She is very experienced and knowledgeable. Jami Taylor was awesome, very friendly and helpful.
Describe your experience with Overlake Reproductive Health.
Strengths- front desk is very friendly, easy to schedule an appointment, open seven days a week, uses very good technology Weaknesses - wish there was more communication or a better overview of the IVF process. Some nurses aren’t friendly
Describe the costs associated with your care under Khurram Rehman at Overlake Reproductive Health.
Most done as buy two get one free packages. If you’re successful on the first try you get half your money back. IUI - buy 2 get one =2400 (or 800/cycle) IVF - buy 2 get one =39,750
Describe Khurram Rehman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Overlake Reproductive Health.
They prefer single embryo transfer because their success rates are very high. I was only 30 at transfer and they would only do one. Multiple times embryos possibly for older patients but that might be discouraged.
What specific things went wrong at Overlake Reproductive Health?
  • Failed to call in prescriptions to pharmacy
8
Doctor
Khurram Rehman
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Overlake Reproductive Health
Bellevue
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
8
8
Age 35
IVF
Diminished Ovarian Reserve
Male Factor
Poor Egg Quality
European
Income $100K - $199K
Engineer
Only Doc Seen
Neutral
Neutral
Success w/ Doc Too early to know
[Dr. Rehman] was very positive and understand through this process. I felt like after getting all my questions answered that I had hope the treatment will work....Since I had Diminished egg reserve they put me on the antagon protocol. With 300iu of follistim twice a day, 1 vial of menopur and 50iu of growth hormones. Before these I was on 21day of androderm. I also was taking metformin and dexamthasone. I haven’t had my retrieval until next week so I don’t know the results yet.
I know my clinic [Overlake Reproductive Health] only does frozen transfers and single embryos...I like that they have flexible hours but I wish they started to see patients earlier than 9am. The front desk staff are always very helpful. Even when I tried to get my blood results for my personal records for some reason I never received it....the front desk tracked me down a copy and gave it to me right there. They are always helpful when scheduling appointments or fitting me in.
How was your experience with Khurram Rehman at Overlake Reproductive Health?
Dr. Rehman was able to answer all of my questions. The only weakness I saw that sometimes he was running late but once we were taken into his office he didn’t rush us out. He took the time to really explain to us the options. He was also realistic about my chances but also very positive that we could have a good outcome.
What's one piece of advice would you give a prospective patient of Khurram Rehman at Overlake Reproductive Health?
I would tell a patient to prepare with your questions before hand our first couple visits I wasn’t prepared.
During treatment, were you treated like a number or a human with Khurram Rehman at Overlake Reproductive Health?
Dr Rehaman was very positive and understand through this process. I felt like after getting all my questions answered that I had hope the treatment will work.
Describe the protocols Khurram Rehman used in your cycles at Overlake Reproductive Health and their degree of success.
Since I had Diminished egg reserve they put me on the antagon protocol. With 300iu of follistim twice a day, 1 vial of menopur and 50iu of growth hormones. Before these I was on 21day of androderm. I also was taking metformin and dexamthasone. I haven’t had my retrieval until next week so I don’t know the results yet.
Describe your experience with your nurse at Overlake Reproductive Health. (Assigned nurse: Jo grey )
I think jo and the other nursing staff are amazing. I was so nervous when I tests started and jo answered all my questions and calmed my nerves.
Describe your experience with Overlake Reproductive Health.
I like that they have flexible hours but I wish they started to see patients earlier than 9am. The front desk staff are always very helpful. Even when I tried to get my blood results for my personal records for some reason I never received it....the front desk tracked me down a copy and gave it to me right there. They are always helpful when scheduling appointments or fitting me in.
Describe the costs associated with your care under Khurram Rehman at Overlake Reproductive Health.
My insurance didn’t cover any of my infertility costs. So I paid out of pocket for all tests, and we did a buy 2 get one free for the ivf procedure.
Describe Khurram Rehman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Overlake Reproductive Health.
I have not had a transfer yet. But I know my clinic only does frozen transfers and single embryos.
8
Doctor
Khurram Rehman
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Overlake Reproductive Health
Bellevue
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
3
0
Age 36 - 37
3 IUI
Unexplained
European
Latinx
Income $50K - $99K
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr Rehman only saw us when we were diagnosed with unexplained infertility. We opted to try IUIs first, so that decision kept us from having any further interactions with him. IUIs are handled with nurses, not the doctors. In our one appointment he was down to business immediately, and repeated himself often to ensure we understood the information covered. He was not personable, warm or particularly kind. He was cordial.
I has 3 different nurses [at Overlake Reproductive Health] that I recall. One was very kind the first time we met, then she seemed too busy and in a hurry. She performed several ultrasounds and at least one IUI. One I did not care for the first time, as she seemed to contradict what another nurse had said. She ended up bejing my favorite though. She took her time with ultrasounds and with IUI setup. The third nurse I wish I had been able to decline allowing to treat me. She never even gave her name when she walked in the room. She was cold and in a hurry. No greeting or anything. I had her twice, once for an ultrasound and once for an IUI.
How was your experience with Khurram Rehman at Overlake Reproductive Health?
Dr Rehman only saw us when we were diagnosed with unexplained infertility. We opted to try IUIs first, so that decision kept us from having any further interactions with him. IUIs are handled with nurses, not the doctors. In our one appointment he was down to business immediately, and repeated himself often to ensure we understood the information covered. He was not personable, warm or particularly kind. He was cordial.
What's one piece of advice would you give a prospective patient of Khurram Rehman at Overlake Reproductive Health?
Ask questions and take notes. You'll only see a doctor at the clinic again if you choose IVF.
During treatment, were you treated like a number or a human with Khurram Rehman at Overlake Reproductive Health?
The only appointment I actually saw this doctor at was at the appointment following initial testing, which cost several hundred dollars for this consultation. We had our initial consult with Dr Johnson who was funny, warm and kind. All IUI appointments were held with nurses, so no further contact was made with either doctor at the clinic, unless we had chosen to pursue IVF. IUI treatments are below the doctors at this clinic. The nurses were hit or miss as far as feeling comfortable goes. Some days they were kind, one in particular, didn't even introduce herself, smile or make any attempt at conversation for an actual IUI. That was upsetting. It's already awkward with your feet in stirrups, to get a cold nurse was very offputting.
Describe your experience with the nursing staff at Overlake Reproductive Health.
I has 3 different nurses that I recall. One was very kind the first time we met, then she seemed too busy and in a hurry. She performed several ultrasounds and at least one IUI. One I did not care for the first time, as she seemed to contradict what another nurse had said. She ended up bejing my favorite though. She took her time with ultrasounds and with IUI setup. The third nurse I wish I had been able to decline allowing to treat me. She never even gave her name when she walked in the room. She was cold and in a hurry. No greeting or anything. I had her twice, once for an ultrasound and once for an IUI.
Describe your experience with Overlake Reproductive Health.
I like they are open every day. They were mostly prompt and kept appointments on-time. The front desk were wonderful when I was a current patient. Once I completed the IUI treatment "package" I never heard from them again. I contacted them for records copies for myself and once to provide all records to a new clinic. Both times they were prompt in providing these records.
Describe the costs associated with your care under Khurram Rehman at Overlake Reproductive Health.
This clinic offered a peace if mind program. It is a flat rate for 3 IUIs. We chose that option and did not have any unexpected costs. We knew we would pay for medication separately. The cost of IVF at this clinic we knew would never be an option, as it was nearly my entire annual salary.
What specific things went wrong at Overlake Reproductive Health?
  • Failed to call with results
  • Failed to convey critical information
Describe the specific things that went wrong at Overlake Reproductive Health.
Twice I did not receive calls on days I needed to start taking medications. I had to be on top of making sure they gave me the okay to start meds. One time I started the medication without the go ahead, i would have been thrown off in my cycle had i not made that decision.
3
Doctor
Khurram Rehman
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
0
Clinic
Overlake Reproductive Health
Bellevue
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018, Unsuccessful
8
5
Age 30
3 IUI
Anovulation
Male Factor
PCOS
Income $50K - $99K
Teacher
1st of 2 Docs
Neutral
Doesn't Recommend
Unsuccessful
Dr. Rehman is overall knowledgeable and kind. I appreciate how he covers all basis of information and also answers questions before they are even asked. I appreciate his time with me and my husband and for making our journey to having kids feel important to him...Dr. Rehman knows this is a very delicate subject and he tries to make sure you are comfortable before diving into information. He front loads information so you have a general idea of what can happen. He spends a lot of time talking with you in his office and explaining options. He is very kind and caring at all appointments.
THey [nurses ar Overlake Reproductive Health] are ok but it is hard when I have to communicate what Dr. REhman wanted me to do to the nurse - this should have already been communicated in my charts. It also was strange because depending on the person the ultrasounds were done very differently and some NP went into detail and took time to explain and another one rushed through and seemed to not want to be there to help.
How was your experience with Khurram Rehman at Overlake Reproductive Health?
Dr. Rehman is overall knowledgeable and kind. I appreciate how he covers all basis of information and also answers questions before they are even asked. I appreciate his time with me and my husband and for making our journey to having kids feel important to him.
What's one piece of advice would you give a prospective patient of Khurram Rehman at Overlake Reproductive Health?
Listen to his advice and ask any questions you have while you are in the office.
During treatment, were you treated like a number or a human with Khurram Rehman at Overlake Reproductive Health?
Dr. Rehman knows this is a very delicate subject and he tries to make sure you are comfortable before diving into information. He front loads information so you have a general idea of what can happen. He spends a lot of time talking with you in his office and explaining options. He is very kind and caring at all appointments.
Describe the protocols Khurram Rehman used in your cycles at Overlake Reproductive Health and their degree of success.
We started by trying metformin after testing then went straight to iui with clomid treatments. 3 rounds did not work so next step will be ivf
Describe your experience with the nursing staff at Overlake Reproductive Health.
THey are ok but it is hard when I have to communicate what Dr. REhman wanted me to do to the nurse - this should have already been communicated in my charts. It also was strange because depending on the person the ultrasounds were done very differently and some NP went into detail and took time to explain and another one rushed through and seemed to not want to be there to help.
Describe your experience with Overlake Reproductive Health.
I feel like they don't do a good job communicating between each other which is surprising becasue Dr. Rehman is very good at over-communciating with me. Either the staff is not reading charts or the notes are not thorough enough. Feritlity is such a sensitive area of health I felt like the nursing staff was less concerned about timing and ddetails than Dr. Rehman (he is very thorough when he permormed my iui, hsg and any information relayed to me. ) I am sad becasue I decided to switch offices not because of his plan but becasue of the nursing staff.
Describe the costs associated with your care under Khurram Rehman at Overlake Reproductive Health.
One consultation visit was $300 out of pocket and iui 3 package was 2800.
What specific things went wrong at Overlake Reproductive Health?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to order appropriate test
  • Provided conflicting information
  • Failed to convey critical information
8
Doctor
Khurram Rehman
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
5
Clinic
Overlake Reproductive Health
Bellevue
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017, Unknown Success
10
10
Age 32
15 Fertility Medications
PCOS
European
Income $200K - $499K
Lawyer
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Rehman is wonderful about answering questions in a trustworthy and compassionate way...He did very comprehensive diagnostic tests (blood work and ultrasounds) throughout my cycle to get a clear picture of what I needed. He recommended lifestyle and health changes to prepare me for IVF. We have not yet proceeded with IVF, but plan to see him again to start that process this year...He advised us that he will only do eSET for me, explaining that because of my age (31 at the time) he would not do multiple embryos. I was impressed by his insistence to put patients first in this regard.
The clinic [Overlake Reproductive Health] is very clean and inviting. I was impressed by how comprehensive they are. Not only do they have incredibly knowledgeable and friendly staff, they employ specialists for radiology, nutrition, and wellness...The nurses, and all medical support staff, were always very friendly and compassionate...I believe the package cost for IUI through WINFertility was $1,200 (including absolutely everything for a cycle) and IVF with PGS testing (and absolutely everything needed for a cycle) was $24,000.
How was your experience with Khurram Rehman at Overlake Reproductive Health?
Dr. Rehman was very thorough, honest, and compassionate. He gave me the answers I needed to effectively plan how to proceed on my journey to building a family, and I look forward to returning to see him this year after a much needed break from treatments.
What's one piece of advice would you give a prospective patient of Khurram Rehman at Overlake Reproductive Health?
Go in prepared with questions. Dr. Rehman is wonderful about answering questions in a trustworthy and compassionate way.
During treatment, were you treated like a number or a human with Khurram Rehman at Overlake Reproductive Health?
I don't feel like I was treated like a number at all. Treatment was very individualized and I felt like I was finally being heard.
Describe the protocols Khurram Rehman used in your cycles at Overlake Reproductive Health and their degree of success.
He did very comprehensive diagnostic tests (blood work and ultrasounds) throughout my cycle to get a clear picture of what I needed. He recommended lifestyle and health changes to prepare me for IVF. We have not yet proceeded with IVF, but plan to see him again to start that process this year.
Describe your experience with the nursing staff at Overlake Reproductive Health.
The nurses, and all medical support staff, were always very friendly and compassionate.
Describe your experience with Overlake Reproductive Health.
The clinic is very clean and inviting. I was impressed by how comprehensive they are. Not only do they have incredibly knowledgeable and friendly staff, they employ specialists for radiology, nutrition, and wellness.
Describe the costs associated with your care under Khurram Rehman at Overlake Reproductive Health.
I believe the package cost for IUI through WINFertility was $1,200 (including absolutely everything for a cycle) and IVF with PGS testing (and absolutely everything needed for a cycle) was $24,000.
Describe Khurram Rehman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Overlake Reproductive Health.
He advised us that he will only do eSET for me, explaining that because of my age (31 at the time) he would not do multiple embryos. I was impressed by his insistence to put patients first in this regard.
10
Doctor
Khurram Rehman
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Overlake Reproductive Health
Bellevue
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2014, Unsuccessful
0
0
Age 30 - 31
2 IUI
2 IVF
Diminished Ovarian Reserve
Male Factor
Other
Income $100K - $199K
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
He [Dr. Rehman] established good rapport during the initial consultation. However, he was barely seen during most of the procedures...We had a good experience during the initial interview. I felt like he was trustworthy and we had a good understanding of our plan after our initial appointment, but that was the extent of our satisfaction. We barely saw him during all of our procedures. The check-ups and procedures were done by a nurse practitioner.
I would NOT recommend this clinic [Overlake]....Nurses are cold and will not answer your questions. It's hard to get a hold of them. Front desk was unprofessional. We received bills...where we kept getting additional charges AFTER we paid our bill....If you have any questions to billing, you get voicemail or redirected to a 3rd party company who has no idea what's going on...At one point, we waited for 45 minutes just to ask her [nurse practitioner] about a medication that I was taking. She did not explain things well and just gave a handout.
How was your experience with Khurram Rehman at Overlake Reproductive Health?
We had a good experience during the initial interview. I felt like he was trustworthy and we had a good understanding of our plan after our initial appointment, but that was the extent of our satisfaction. We barely saw him during all of our procedures. The check-ups and procedures were done by a nurse practitioner. After doing more research (not blogs, NIH research articles that are randomized controlled trials), we realized that our nurse did not do the procedure correctly. Of course, as with any fertility treatments, there are so many factors that we can't say for certain that that's the reason why it did not work. However, it would've been nice if they could have done the best that they could with what they can control.
What's one piece of advice would you give a prospective patient of Khurram Rehman at Overlake Reproductive Health?
I would suggest going to another clinic where you are not treated like just a number. Where the doctor takes time to do all of the procedures with you and who will monitor your follicle counts, etc, every other day. You are paying a LOT of money for these fertility treatments after all!
During treatment, were you treated like a number or a human with Khurram Rehman at Overlake Reproductive Health?
He established good rapport during the initial consultation. However, he was barely seen during most of the procedures.
Describe the protocols Khurram Rehman used in your cycles at Overlake Reproductive Health and their degree of success.
2 IUI cycles with clomid
Describe your experience with your nurse at Overlake Reproductive Health. (Assigned nurse: Jo Gray)
The nurse practitioner was very cold and brief; did not smile the entire time we worked with her. She seemed to be busy all the time and overbooked that she did not have time to answer any questions. At one point, we waited for 45 minutes just to ask her about a medication that I was taking. She did not explain things well and just gave a handout. When you're paying so much money and dealing with infertility, that's the last thing that you need. What you want is someone to answer all of your questions to appease your worries and concerns. There are so many things that are unknown about infertility and all of the procedures. Most of the time, you and your husband/partner will be new to all of the terms and procedures. We would try to call and it would take a few days to get a call back from her. I always got bruises from my blood draws. For someone going through treatments, you know how many blood draws you're required to do. They had a student doing my blood draw every time i was there and they just kept poking me and not getting through my vein. Again, if i'm paying a LOT of money for fertility treatments, I expect a qualified and experienced staff to do my procedures. During my IUI, the NP did not ask me to fill up my bladder before the procedure. After reading NIH research articles and going to other clinics, I realized that doing so would have given the NP/doctor a better view of my uterus so he/she can transfer the embryo in the most optimum spot. No such instructions were given to me during both IUIs. The front desk was very unprofessional. Again, infertility is such an isolating, heartbreaking, and painful situation to be in. The last thing that you want to deal with is a front desk person refusing to help you schedule your next appointment so you can make it to work. Front desk who would dress professionally and not play clubbing music in the clinic and talk about how drunk they got the night before. At one point, knowing that i need to get an early appointment so i can make it to work, I grabbed the earliest appointment weeks in advance. We found out later that I need to do a different procedure instead but still seeing the same nurse. So we tried to change it with the front desk. She said that there are no appointments available EVEN THOUGH all she had to do is to swap the procedure with the appointment that I already made. After explaining and arguing with her, she agreed. Seriously, just to make an appointment?
Describe your experience with Overlake Reproductive Health.
I would NOT recommend this clinic. The doctor was very personable and explained the plan of care. However: You will not see your doctor during all of the procedures. Nurses are cold and will not answer your questions. It's hard to get a hold of them. Front desk was unprofessional. We received bills (and our insurance covered most of it, thank goodness) where we kept getting additional charges AFTER we paid our bill. They said that they were adjusting the price. If you have any questions to billing, you get voicemail or redirected to a 3rd party company who has no idea what's going on. Go to a clinic where: the doctor will see you and do all of your ultrasounds, follicle checks, follow ups with you Professional front desk Nurses who will answer your every question within 24 hours either through a phone call or email honest billing practices We found all of these and we were very happy. We even thanked our new clinic during the procedure before we did the transfer because it made us feel at ease with whatever the outcome might be. Don't go to Overlake.
Describe the costs associated with your care under Khurram Rehman at Overlake Reproductive Health.
I don't remember all of the costs but they were different from what was explained to us during our financial appointment. We kept getting adjust charges for bills that we have already paid. We tried contacting billing because the actual charges for the procedures kept changing but getting a hold of them was really hard. It seemed like they outsourced it to a 3rd party billing or they were just not answering our calls for inquiries. We gave up and just paid everything that the insurance would not pay.
What specific things went wrong at Overlake Reproductive Health?
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Lost results
Describe the specific things that went wrong at Overlake Reproductive Health.
When we tried to transfer to another clinic. It took WEEKS to get our records. We could not get a hold of anyone. Front desk refused to connect us with the doctor. Billing errors that we ended up letting go because when you're dealing with infertility, the last thing that you want is to spend hours talking about how expensive everything is. The charges were changing every time and we just kept paying them. It wasn't the adjustment by the insurance that was changing, it was the charge for each procedure!
0
Doctor
Khurram Rehman
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
0
Clinic
Overlake Reproductive Health
Bellevue
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017, Unknown Success
10
10
Age 40
IVF
Donor Eggs
Diminished Ovarian Reserve
European
Income $50K - $99K
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
He's [Dr. Khurram Rehman] very to the point. Kind and great with patients but he doesn't mess around with extra "fluff".... I've always been very impressed with my care. I'm in the middle of egg donor IVF so I still don't know the outcome. He's all the risks and the possible negative outcome so we're prepared if our transfer isn't a success because it is a real possibility.
love love love the nurses, especially Jubilee [at Overlake Reproductive Health]! She always answers my questions in a timely manor. All my blood work had been done with compassion.... The one complaint I have is that I don't remember them communicating to me that their lab is not contracted with my insurance at all so we were a little surprised that my husbands seman analysis couldn't even be submitted. It's really a drop in the bucket compared to what we're paying for our IVF but I would have like to be prepared. Other than that, we've had great communication and easy appointment scheduling.
How was your experience with Khurram Rehman at Overlake Reproductive Health?
I've always been very impressed with my care. I'm in the middle of egg donor IVF so I still don't know the outcome. He's all the risks and the possible negative outcome so we're prepared if our transfer isn't a success because it is a real possibility.
What's one piece of advice would you give a prospective patient of Khurram Rehman at Overlake Reproductive Health?
He's very to the point. Kind and great with patients but he doesn't mess around with extra "fluff"
During treatment, were you treated like a number or a human with Khurram Rehman at Overlake Reproductive Health?
Very caring, great bed side manor. I've always felt very relaxed.
Describe the protocols Khurram Rehman used in your cycles at Overlake Reproductive Health and their degree of success.
I was evaluated for an increased risk for a blood clot so he is communication with a hemitologist to determine if there are any protocols or medications I need to take.
Describe your experience with your nurse at Overlake Reproductive Health. (Assigned nurse: Jubilee)
I love love love the nurses, especially Jubilee! She always answers my questions in a timely manor. All my blood work had been done with compassion.
Describe your experience with Overlake Reproductive Health.
The one complaint I have is that I don't remember them communicating to me that their lab is not contracted with my insurance at all so we were a little surprised that my husbands seman analysis couldn't even be submitted. It's really a drop in the bucket compared to what we're paying for our IVF but I would have like to be prepared. Other than that, we've had great communication and easy appointment scheduling.
Describe the costs associated with your care under Khurram Rehman at Overlake Reproductive Health.
I researched cost in my area and they were right on target
Describe Khurram Rehman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Overlake Reproductive Health.
We are doing a single embryo transfer because we're doing PGS testing to determine the most viable embryo. We feel more comfortable doing it that way rather than transferring multiple untested embryos.
10
Doctor
Khurram Rehman
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Overlake Reproductive Health
Bellevue
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2013 - 2014, Unsuccessful
5
3
Age 38 - 39
6 IUI
3 IVF
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $200K - $499K
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I only met with Dr Rehman twice, though he did do one of my retrievals. On all occasions he was courteous, kind, and helpful. My experiences working with him directly were positive....Just realize that the Dr is not the person you will see on most of your visits. While he is great, the process and administration may leave something to be desired.
Although I had a blood draw, my pre cycle infectious disease panel was never run and to make things worse, nobody caught onto this despite me doing 2 IVF cycles. I only found out when trying to request records for my new clinic. Additionally, it took nearly a month for my records to get sent to the new clinic
How was your experience with Khurram Rehman at Overlake Reproductive Health?
I only met with Dr Rehman twice, though he did do one of my retrievals. On all occasions he was courteous, kind, and helpful. My experiences working with him directly were positive.
What's one piece of advice would you give a prospective patient of Khurram Rehman at Overlake Reproductive Health?
Just realize that the Dr is not the person you will see on most of your visits. While he is great, the process and administration may leave something to be desired.
During treatment, were you treated like a number or a human with Khurram Rehman at Overlake Reproductive Health?
Dr Rehman was very courteous and had a great sense of humor. My somewhat negative review of the clinic is not based on my limited dealings with him but rather the clinic and its approach in general.
Describe the protocols Khurram Rehman used in your cycles at Overlake Reproductive Health and their degree of success.
Femara/Flare was the first, and the 2nd was Antagonist. In both cases I was put on the highest doses possible based on my AMH levels, despite being young-ish at 38. I was told this was what I needed to stipulate the ovaries. I also used a Nuvaring before starting both cycles. I did not respond very well to either protocol.
Describe your experience with your nurse at Overlake Reproductive Health. (Assigned nurse: Jo)
Jo is very efficient, scans were over quickly. As far as the rest of the staff, there seemed to be a lot of turnover
Describe your experience with Overlake Reproductive Health.
Boutique clinic with private parking lot in suburban area. Waiting room often very full, small space
Describe the costs associated with your care under Khurram Rehman at Overlake Reproductive Health.
All was covered by insurance so not sure
What specific things went wrong at Overlake Reproductive Health?
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at Overlake Reproductive Health.
Although I had a blood draw, my pre cycle infectious disease panel was never run and to make things worse, nobody caught onto this despite me doing 2 IVF cycles. I only found out when trying to request records for my new clinic. Additionally, it took nearly a month for my records to get sent to the new clinic
5
Doctor
Khurram Rehman
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
3
Clinic
Overlake Reproductive Health
Bellevue
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2015 - 2016, Successful
10
10
Age 30 - 31
1 IUI
Unexplained
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Our first cycle was Clomid on its own which was negative. Next cycle was Letrozole followed by an IUI which was successful...Dr. Rehman was very reassuring, I always walked out of appointments feeling upbeat and positive about our next steps my husband is a doctor too and liked that Dr. Rehman was able to explain it all more in depth to him since he has a medical background
While I would highly recommend the clinic, doctors, nurses and staff, I was not impressed with their billing department. Getting a refund took numerous phone calls and months of nagging...Dr. Rehmanwas very reassuring, I always walked out of appointments feeling upbeat and positive about our next steps my husband is a doctor too and liked that Dr. Rehman was able to explain it all more in depth to him since he has a medical background
During treatment, were you treated like a number or a human with Khurram Rehman at Overlake Reproductive Health?
Dr. Rehmanwas very reassuring, I always walked out of appointments feeling upbeat and positive about our next steps my husband is a doctor too and liked that Dr. Rehman was able to explain it all more in depth to him since he has a medical background
Describe the protocols Khurram Rehman used in your cycles at Overlake Reproductive Health and their degree of success.
Our first cycle was Clomid on its own which was negative. Next cycle was Letrozole followed by an IUI which was successful
Describe your experience with Overlake Reproductive Health.
While I would highly recommend the clinic, doctors, nurses and staff, I was not imoressed with their billing department. Getting a refund took numerous phone calls and months of nagging
Describe the costs associated with your care under Khurram Rehman at Overlake Reproductive Health.
We did the discount IUI program, which was $2400 for 3 rounds of IUI. testing was out of pocket
What specific things went wrong at Overlake Reproductive Health?
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at Overlake Reproductive Health.
It took a few phone calls to get records transferred to my OB
10
Doctor
Khurram Rehman
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
10
Clinic
Overlake Reproductive Health
Bellevue
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources