Kristen Cain

Kindbody

Rated 6.5
Strongly recommend: 22%Neutral: 35%Don't recommend: 43%6.5
22% strongly recommend
13 reviews
Humanity
7.2
7.2
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.1
8.1
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
7
7
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.6
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Johns Hopkins
Residency
Johns Hopkins
Fellowship
UCLA

How Doctor Communicates

doctor, nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Kristen Cain works at

Kindbody
Rated 10
Strongly recommend: 100%10

At 1 office

Atlanta
3005 Peachtree Road NE, Suite 100
Atlanta, GA 30305
470-765-6347
Explore Clinic

13 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
10
8
Age 31
1 IUI
Male Factor
Other
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Neutral
Success w/ Doc Not sure
She [Dr. Cain] always took notes, remembered who we were at appointments, looked up things if needed, was very thorough in her explanations and went over a treatment plan with options and allowing us to choose versus telling us what to do....since I was having a regular cycle we opted out of medications and did natural cycle. She was open to doing things how we wanted...We only met with a nurse once otherwise is was Dr. Cain that did most of the stuff with us
[Sanford Reproductive Medicine] Has a quite and calm feel, different from the hustle and bustle of a regular clinic. The financial consultant is kind of out in the open with just a small make shift wall for a barrier which I feel would be nice to know if needed to talk to them. I feel like it’s not very private for the people having conversations with her, I can always hear the conversations while I wait. Children are also not allowed in the building, also nice to know before appointments
How was your experience with Kristen Cain at Sanford Reproductive Medicine?
She’s a genuine person and shows compassion. She explains things well and usually remembered who we were at each appointment. She was great with our IUI and explained outcomes and have the knowledge base to answer questions. She was also very experienced in her line of work. The only downfall is that she is leaving the clinic. However, she did make sure to tell us in person before we got the mail notification.
What's one piece of advice would you give a prospective patient of Kristen Cain at Sanford Reproductive Medicine?
Have questions ready at your consult appointment and be ready for lots of testing even if your OBGYN has started baseline testing, they will likely re do it all.
During treatment, were you treated like a number or a human with Kristen Cain at Sanford Reproductive Medicine?
She always took notes, remembered who we were at appointments, looked up things if needed, was very thorough in her explanations and went over a treatment plan with options and allowing us to choose versus telling us what to do.
Describe the protocols Kristen Cain used in your cycles at Sanford Reproductive Medicine and their degree of success.
She allowed us to choose and since I was having a regular cycle we opted out of medications and did natural cycle. She was open to doing things how we wanted.
Describe your experience with the nursing staff at Sanford Reproductive Medicine.
We only met with a nurse once otherwise is was Dr. Cain that did most of the stuff with us. The staff that did our rooming process were kind and just asked a bunch of questions. I have spoken a lot over email and phone to the nurses more often then in person. They are extremely kind and have a great way of showing compassion over the phone when giving out less desirable news. They are quick to respond and call in a timely manner with results.
Describe your experience with Sanford Reproductive Medicine.
It’s a very nice clinic. Has a quite and calm feel, different from the hustle and bustle of a regular clinic. The financial consultant is kind of out in the open with just a small make shift wall for a barrier which I feel would be nice to know if needed to talk to them. I feel like it’s not very private for the people having conversations with her, I can always hear the conversations while I wait. Children are also not allowed in the building, also nice to know before appointments.
Describe the costs associated with your care under Kristen Cain at Sanford Reproductive Medicine.
I think costs are all very similar from clinic to clinic. We have some insurance coverage but still paid a majority out of pocket I feel. Labs have cost about 200-400, baseline testing was around 200, I had a saline sonogram which was about 400 and our IUI was close to 500. Like I said these are all estimates and with some insurance coverage.
Describe Kristen Cain's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sanford Reproductive Medicine.
We did not have to go through that.
10
Doctor
Kristen Cain
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Sanford Reproductive Medicine
Fargo
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
10
9
Age 31 - 32
4 IUI
1 IVF
Male Factor
Unexplained
Other
Other
Income $100K - $199K
Sales Representative
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
With my clinic there are 3 doctors you can see during your fertility treatments but my personality meshed the best with dr Cain. She is a very compassionate yet straight to the point lady which I appreciate. This is a very emotional experience and I found some other doctors made me more emotional which I didn’t necessarily like since I like to show my emotions in private. Dr Cain is very straight to the point and answers and explains any questions that we have. I feel like she genuinely cares and will do anything to help her patients yet she doesn’t cross any emotional boundaries.
My clinic [Sanford- Sioux Falls] is very small and I had a lot of the same nurses all the time even though I was not assigned one specifically. I feel that they make every patient feel special and cared for. They learn names quickly and seem to become invested in their lives and interests. Thoughout our time there there has been many more downs there have been ups and I have no doubt that they feel the pain of their patients and are cheering them on in the background
How was your experience with Kristen Cain at Sanford Fertility & Reproductive Medicine?
With my clinic there are 3 doctors you can see during your fertility treatments but my personality meshed the best with dr Cain. She is a very compassionate yet straight to the point lady which I appreciate. This is a very emotional experience and I found some other doctors made me more emotional which I didn’t necessarily like since I like to show my emotions in private. Dr Cain is very straight to the point and answers and explains any questions that we have. I feel like she genuinely cares and will do anything to help her patients yet she doesn’t cross any emotional boundaries. I do understand how some people may choose another doctor at my clinic if they want someone more “warm and fuzzy”. Don’t get my wrong DR Cain is extremely compassionate and I truly feel like she is invested in us and She is definitely my style of doctor but may not be the first choice for others.
What's one piece of advice would you give a prospective patient of Kristen Cain at Sanford Fertility & Reproductive Medicine?
She will speak to you as an equal so if you do not understand anything or have questions on certain terms or procedures please ask. She is very good at explaining any questions that we have bc there were times we did not understand terminology, medicine, or what the next steps were.
During treatment, were you treated like a number or a human with Kristen Cain at Sanford Fertility & Reproductive Medicine?
With my clinic there are 3 doctors you can see during your fertility treatments but my personality meshed the best with dr Cain. She is a very compassionate yet straight to the point lady which I appreciate. This is a very emotional experience and I found some other doctors mad me more emotional which I didn’t necessarily like since I like to show my emotions in private. Dr Cain is very straight to the point and answers and explains any questions that we have. I feel like she genuinely cares and will do anything to help her patients yet she doesn’t cross any emotional boundaries.
Describe the protocols Kristen Cain used in your cycles at Sanford Fertility & Reproductive Medicine and their degree of success.
I do not remember specifics with regards to the exact dosages and medicine. What I do know is that my clinic keeps a very close eye on me and my levels. I never felt like I was not being cared for or monitored. They do recommend accupuncture during your IVF transfer and she was very willing to research the specifics behind it for me.
Describe your experience with the nursing staff at Sanford Fertility & Reproductive Medicine.
My clinic is very small and I had a lot of the same nurses all the time even though I was not assigned one specifically. I feel that they make every patient feel special and cared for. They learn names quickly and seem to become invested in their lives and interests. Thoughout our time there there has been many more downs there have been ups and I have no doubt that they feel the pain of their patients and are cheering them on in the background
Describe your experience with Sanford Fertility & Reproductive Medicine.
The clinic is a separate building away from the hospital so it offers a lot of privacy. One thing that I do appreciate is they have a sign on the door asking patients not to bring children. They know this is an emotional experience for us and babies and small children may be hard for some patients to see while they are there.. the staff at Sanford in Fargo is also great. In the two years I have been going there I have seen little to zero turn over. Honestly I do not have to many things to say about weaknesses minus the cost. I feel like what they charge is above the average but being in North Dakota we do not have to many other options unless we want to travel. They do however offer some financing programs for patients. I believe this is a relatively new offering there so I did have to ask a lot of questions to get clarity on exactly what is covered under the loan company and what I am responsible for.
Describe the costs associated with your care under Kristen Cain at Sanford Fertility & Reproductive Medicine.
I cannot recall the exact cost of the iui procedures because they were covered under insurance at that time. For our IVF cycle I believe not including medicine it was around 20k for an egg retrieval and 2 frozen transfers.
10
Doctor
Kristen Cain
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Sanford Fertility & Reproductive Medicine
Sioux Falls
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
5
5
Age 32
3 IUI
Male Factor
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr Cain was friendly and a pleasant doctor. She ordered infectious disease testing that I had already done in my past, and the results were in my record. Which was a large waste of money. I did 3 medicated IUIs with 5mg of femara with no pregnancies. I do not feel that that enough monitoring was done. I asked several times for testing to confirm when exactly I was ovulating, which was denied. She recommended continuing the same protocol,
The nurses [Sanford Repro Med] have a 24 hour response time, which can be frustrating when treatment is so time sensitive.... This clinic is the only one in the area, and they take advantage of it. Treatment cost is 2-3x average and success rates are below average. We did IUIs there but are planning on traveling for IVF. I only saw my main provider, DR Cain a couple of times, otherwise I saw whatever NP or Dr that was available.
How was your experience with Kristen Cain at Sanford Reproductive Medicine?
Dr Cain was friendly and a pleasant doctor. She ordered infectious disease testing that I had already done in my past, and the results were in my record. Which was a large waste of money. I did 3 medicated IUIs with 5mg of femara with no pregnancies. I do not feel that that enough monitoring was done. I asked several times for testing to confirm when exactly I was ovulating, which was denied. She recommended continuing the same protocol, where I felt it was time to move on to other options, further testing, etc.
What's one piece of advice would you give a prospective patient of Kristen Cain at Sanford Reproductive Medicine?
Do a lot of research on your own and have an idea of how many times you want to repeat procedures before moving on.
During treatment, were you treated like a number or a human with Kristen Cain at Sanford Reproductive Medicine?
Very generic treatment. Questions were answered with “most people”, “usually this happens”, etc rather than giving individual care or testing to confirm expectations.
Describe the protocols Kristen Cain used in your cycles at Sanford Reproductive Medicine and their degree of success.
Dr Cain repeated the same protocol for me. I ovulate on my own. Our only known issue is moderate male factor, 3% morphology, 20% motility. I ovulated 2-3 eggs on 5mg femara. Ovidrel trigger shot when follicles were mature and IUI 36 hours later. I did not get pregnant.
Describe your experience with the nursing staff at Sanford Reproductive Medicine.
The nurses have a 24 hour response time, which can be frustrating when treatment is so time sensitive.
Describe your experience with Sanford Reproductive Medicine.
This clinic is the only one in the area, and they take advantage of it. Treatment cost is 2-3x average and success rates are below average. We did IUIs there but are planning on traveling for IVF. I only saw my main provider, DR Cain a couple of times, otherwise I saw whatever NP or Dr that was available. They all follow the same protocols and patients aren’t really treated as individuals. Everyone is very welcoming and friendly. Particularly the ultrasound tech and phlebotomist stand out as providing great care.
Describe the costs associated with your care under Kristen Cain at Sanford Reproductive Medicine.
IUI was a total of $2,000-$2,500/cycle
Describe Kristen Cain's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sanford Reproductive Medicine.
I have not discussed IvF with Dr Cain. We are planning on doing Ivf with a different clinic, but will monitored at her clinic.
What specific things went wrong at Sanford Reproductive Medicine?
  • Failed to order appropriate test
  • Lost or damaged samples
Describe the specific things that went wrong at Sanford Reproductive Medicine.
One of my urine samples was lost. I had to come back to repeat, but I did not find this to be a big inconvenience.
5
Doctor
Kristen Cain
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
5
Clinic
Sanford Reproductive Medicine
Fargo
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
8
7
Age 38 - 39
Fertility Medications
Male Factor
European
Income $50K - $99K
Only Doc Seen
Neutral
Neutral
Success w/ Doc Not sure
Dr. Cain was very pleasant and always answered our questions as they arose....She’s a very pleasant doctor and always answered questions in a manner that was helpful and informative. I just feel like we’ve been forgotten since our last visit. We almost always had to recount who we were and what we’d done in the past at every visit.... To date I’ve had a lot of bloodwork, a saline sonogram, a uterine polyp removal, and several visits. My husband has had two semen analyses. That’s about it
I feel they [Sanford Repro Med] could be more aggressive with treatment, forthcoming with information and communication, and clear with clients.... Insurance paid for most of our appointments but not her office visit fees ($250ish). Our insurance does not pay for IVF...which we were quoted around $20,000.... I had a bout with pneumonia and was scheduled for a uterine polyp removal surgery. Unfortunately, the night before the surgery was cancelled by the anesthetist due to the recent pneumonia diagnosis (which I was healed from at the time).
How was your experience with Kristen Cain at Sanford Fertility & Reproductive Medicine?
She’s a very pleasant doctor and always answered questions in a manner that was helpful and informative. I just feel like we’ve been forgotten since our last visit. We almost always had to recount who we were and what we’d done in the past at every visit.
What's one piece of advice would you give a prospective patient of Kristen Cain at Sanford Fertility & Reproductive Medicine?
Keep in touch with clients more. This is a difficult road and feeling forgotten doesn’t make us too eager to come back.
During treatment, were you treated like a number or a human with Kristen Cain at Sanford Fertility & Reproductive Medicine?
Dr. Cain was very pleasant and always answered our questions as they arose. I feel she/her office could have reached out to us more though. We were last there in October 2017 and haven’t heard from them since. I feel like once we were presented with IVF being our only option and we needed time to secure funding they completely forgot about us.
Describe the protocols Kristen Cain used in your cycles at Sanford Fertility & Reproductive Medicine and their degree of success.
We have yet to start working with a lot of medications. To date I’ve had a lot of bloodwork, a saline sonogram, a uterine polyp removal, and several visits. My husband has had two semen analyses. That’s about it
Describe your experience with the nursing staff at Sanford Fertility & Reproductive Medicine.
Always friendly and helpful.
Describe your experience with Sanford Fertility & Reproductive Medicine.
I feel they could be more aggressive with treatment, forthcoming with information and communication, and clear with clients. They did a good job with diagnosing but I feel we’re no further today than we were 15-months ago.
Describe the costs associated with your care under Kristen Cain at Sanford Fertility & Reproductive Medicine.
Insurance paid for most of our appointments but not her office visit fees ($250ish). Our insurance does not pay for IVF...which we were quoted around $20,000.
Describe Kristen Cain's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sanford Fertility & Reproductive Medicine.
We only ever spoke with a financial counselor about this...not Dr. Cain.
What specific things went wrong at Sanford Fertility & Reproductive Medicine?
  • Provided conflicting information
  • Failed to convey critical information
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at Sanford Fertility & Reproductive Medicine.
I had a bout with pneumonia and was scheduled for a uterine polyp removal surgery. Unfortunately, the night before the surgery was cancelled by the anesthetist due to the recent pneumonia diagnosis (which I was healed from at the time). I understand the why, but I wish I hadn’t had to take time off work and schedule a family member to come help me on a day that wasn’t needed. It was a lot of runaround that could have been avoided with proper information.
8
Doctor
Kristen Cain
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Sanford Fertility & Reproductive Medicine
Sioux Falls
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
2
5
Age 28
6 Fertility Medications
Unexplained
Other
Income $100K - $199K
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
she [Dr. Kristen Cain] was very Blunt she told me I was overweight which I am about 5 to 10 pounds overweight she also mentioned to me that it was my fault the treatments weren't working because I wasn't fully understanding how to use the medication every time questions were asked I would felt scolded and this enabled me to switch doctors
The clinic [Sanford Repro Med] was very quick about getting you in on a timely manner they have a very nice and calming space it seems very private and was easily accessible for parking some weakness is may include lack of doctors lack of communication loss progress of treatments and last time spent answering questions... The nursing staff was much better than doctor Kane they would ask questions about how things are going and actually showed interests and compassion when cycles didn't work
How was your experience with Kristen Cain at Sanford Reproductive Medicine?
Doctor Kane seemed like she had a lot of knowledge however she was not willing to share that information with us when we asked questions we felt as if my questions were brushed to the side she made a lot of jokes about the money that she made and enjoying time in her hot tub after our appointment was over she also made recurrent jokes about we might alredy be pregnant even though my husband and I knew that we weren't during our appointments she was very Blunt she told me I was overweight which I am about 5 to 10 pounds overweight she also mentioned to me that it was my fault the treatments weren't working because I wasn't fully understanding how to use the medication every time questions were asked I would felt scolded and this enabled me to switch doctors
What's one piece of advice would you give a prospective patient of Kristen Cain at Sanford Reproductive Medicine?
If you like sarcasm and you're out of very good place with your infertility journey Christine Caine is probably very knowledgeable if you already feel like you know a lot of information and you don't have many questions she may be a great doctor for you however if you like to ask questions about small details or if you don't understand why treatments are not working she is not one to give you explanations and to sit down with you and figure out or troubleshoot a different way to provide services and help you meet that end result of holding a precious baby in your arms
During treatment, were you treated like a number or a human with Kristen Cain at Sanford Reproductive Medicine?
I felt like my questions were never accurately answered and I always felt rushed in-and-out of the clinic like there were so many other people that she needed to see I also was scolded on multiple occasions regarding asking questions about different medications
Describe the protocols Kristen Cain used in your cycles at Sanford Reproductive Medicine and their degree of success.
The protocol is very similar to many clinics in the US 1st she completed a medical history of both my husband and I followed by an HSG and semen analysis's from my husband labs were also taken for blood after all of this information was gathered we had a consultation to discuss the findings and our next steps we are diagnosed with unexplained infertility and our next steps are to begin medicated cycles with timed intercourse appointments were hauled from the 1st 1 to 3 days of your cycle and tell cycle days 9 through 12 where they could monitor the egg size and determine when to do the trigger shot and timed intercourse follow ups are performed after unsuccessful cycles And trouble shooting was completed through mostly questions of the patient
Describe your experience with the nursing staff at Sanford Reproductive Medicine.
The nursing staff was much better than doctor Kane they would ask questions about how things are going and actually showed interests and compassion when cycles didn't work
Describe your experience with Sanford Reproductive Medicine.
The clinic was very quick about getting you in on a timely manner they have a very nice and calming space it seems very private and was easily accessible for parking some weakness is may include lack of doctors lack of communication loss progress of treatments and last time spent answering questions
Describe the costs associated with your care under Kristen Cain at Sanford Reproductive Medicine.
Most of the medicated cycles were covered by my insurance minus a small co-pay I you I was about 3000 for the 1st time due to required additional labs and for ever yet other time was closer to $2500 IVF was upwards of $20000
What specific things went wrong at Sanford Reproductive Medicine?
  • Provided conflicting information
  • Failed to consider drug intolerance
Describe the specific things that went wrong at Sanford Reproductive Medicine.
On one occasion from switching from 1 doctor to another I felt as if my plan was not discussed I was pushed to do a for siege or that I wasn't comfortable with and when I shared that with the doctor they seemed very disappointed on another instance a doctor scolded me for a medication error
2
Doctor
Kristen Cain
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
5
Clinic
Sanford Reproductive Medicine
Fargo
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2016, Successful
10
10
Age 36 - 39
1 IUI
1 IVF
European
Income $50K - $99K
1st of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Cain started out conservatively with my first IVF cycle. She noted that I always responded well to femara, so she was confident about getting enough good quality eggs without over stimulating....She recommended ICSI, as I was older and evidently older eggs can be difficult for the sperm to penetrate....Dr Cain was always professional and honest. She took the time to familiarize herself with my history at each visit. She was compassionate and encouraging. She talked to me on a level I could understand, never condescending. I felt comfortable and confident under her care.
The clinic [Sanford - Fargo] is very well organized. No matter who I talked to, they always seemed to know what was going on with me. Everyone is friendly and helpful...The costs were detailed early on in the process. I don't recall the specifics, but it was broken down by office visits, ultrasounds, lab work, retrieval, transfer, and extras like ICSI...The nurses always communicated with me very thoroughly. I never had to wait long for an answer to a question or a test result.
How was your experience with Kristen Cain at Sanford Reproductive Medicine?
Dr Cain was always professional and honest. She took the time to familiarize herself with my history at each visit. She was compassionate and encouraging. She talked to me on a level I could understand, never condescending. I felt comfortable and confident under her care.
What's one piece of advice would you give a prospective patient of Kristen Cain at Sanford Reproductive Medicine?
Ask lots of questions. She will take the time to explain as many times as needed.
During treatment, were you treated like a number or a human with Kristen Cain at Sanford Reproductive Medicine?
She always knew who I was, why I was there, what my history was
Describe the protocols Kristen Cain used in your cycles at Sanford Reproductive Medicine and their degree of success.
Dr Cain started out conservatively with my first IVF cycle. She noted that I always responded well to femara, so she was confident about getting enough good quality eggs without over stimulating. Bravelle + Menopur for follicle stimulation, then Ganirelix to prevent ovulation, and Novarel trigger. Menopur dosage was increased a little when my blood estrogen levels were low in the beginning. I used crinone for progesterone. She chose She recommended ICSI, as I was older and evidently older eggs can be difficult for the sperm to penetrate. She retrieved 9 eggs, all 9 fertilized. We transferred two on day 5, and froze 3. Both embryos implanted, but one was blighted ovum. I had a healthy single pregnancy and a full term live birth. Two years later, we did a frozen transfer. For that cycle, she altered the protocol a bit to accommodate my allergy to adhesive. Estrace: Oral, 2mg twice a day, increased to add vaginal estrogen, Progesterone: Crinone gel twice a day, then later added PIO. We transferred just one embryo, upon my request. Again, it was successful, though we terminated at 20 weeks due to severe anencephaly.
Describe your experience with the nursing staff at Sanford Reproductive Medicine.
The nurses always communicated with me very thoroughly. I never had to wait long for an answer to a question or a test result.
Describe your experience with Sanford Reproductive Medicine.
The clinic is very well organized. No matter who I talked to, they always seemed to know what was going on with me. Everyone is friendly and helpful.
Describe the costs associated with your care under Kristen Cain at Sanford Reproductive Medicine.
The costs were detailed early on in the process. I don't recall the specifics, but it was broken down by office visits, ultrasounds, lab work, retrieval, transfer, and extras like ICSI. The total was about $15,000 not including medications.
Describe Kristen Cain's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sanford Reproductive Medicine.
Dr Cain left it up to us to decide how many. She strongly recommended two both times.
10
Doctor
Kristen Cain
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Sanford Reproductive Medicine
Fargo
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
3
3
Age 28 - 29
7 IUI
IVF
Unexplained
Other
European
Income $0 - $49K
Nurse or HC Services
2nd of 4 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Just didn’t seem like she [Dr. Kristen Cain] was on top of her game with my meds and the dosing and then she wasn’t the best about ordering follow up test for me. When we went for our first consult she seemed great but more and more each visit It felt less and less like that first consult visit...We saw her for 7 iui’s plus other visits for one year and she never once pronounced our last name correctly. There where times she didn’t even know what meds I was doing that round
[Sanford Reproductive Medicine has] a nice building. You are able to do some tests at other facilities and have them sent to Fargo. It is in it nice private little area. No kids at clinic nice feature. It’s a nice cozy clinic doesn’t feel much like a clinic waiting room...The nurses at Sanford were awesome! Very prompt at returning phone calls. And very friendly and always wished you good luck and had words of encouragement...Had a day where no one called me with my lab results
How was your experience with Kristen Cain at Sanford Reproductive Medicine?
Just didn’t seem like she was on top of her game with my meds and the dosing and then she wasn’t the best about ordering follow up test for me. When we went for our first consult she seemed great but more and more each visit It felt less and less like that first consult visit
What's one piece of advice would you give a prospective patient of Kristen Cain at Sanford Reproductive Medicine?
Speak up for want you want.
During treatment, were you treated like a number or a human with Kristen Cain at Sanford Reproductive Medicine?
We saw her for 7 iui’s plus other visits for one year and she never once pronounced our last name correctly. There where times she didn’t even know what meds I was doing that round
Describe the protocols Kristen Cain used in your cycles at Sanford Reproductive Medicine and their degree of success.
We did one round iui with clomid and then the remaining 6 where with Femara. I wasn’t put on metformin till I asked about it. If DR Cain wasn’t available I would see someone else and that was fine, but it was like Dr Cain never looked back to see what my medication dosings had been changed to the previous round and I would have to tell her.
Describe your experience with the nursing staff at Sanford Reproductive Medicine.
The nurses at Sanford were awesome! Very prompt at returning phone calls. And very friendly and always wished you good luck and had words of encouragement
Describe your experience with Sanford Reproductive Medicine.
They have a nice building. You are able to do some tests at other facilities and have them sent to Fargo. It is in it nice private little area. No kids at clinic nice feature. It’s a nice cozy clinic doesn’t feel much like a clinic waiting room.
Describe the costs associated with your care under Kristen Cain at Sanford Reproductive Medicine.
I felt prices where within range of other clinics for iui. IVf prices were a little high compared to other places.
What specific things went wrong at Sanford Reproductive Medicine?
  • Failed to call with results
Describe the specific things that went wrong at Sanford Reproductive Medicine.
Had a day where no one called me with my lab results
3
Doctor
Kristen Cain
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
3
Clinic
Sanford Reproductive Medicine
Fargo
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017, Successful
8
9
Age 29
IUI
1 IVF
Anovulation
PCOS
European
Income $100K - $199K
Doctor
Only Doc Seen
Neutral
Strongly Recommends
Successful
The first embryo transfer [with Dr. Kristen Cain] failed with a single embryo so we decided to implant 2 the second time...After discussing pros/cons it was up to us to make the final decision...This resulted in a singleton pregnancy that was successful...After discussing pros/cons it was up to us to make the final decision...was efficient but always had time to check in with me to see how I was doing and chat about normal life during appointments
The up front cost for the egg retrieval [at Sanford Reproductive Medicine] and first FET were just under 18k, the second FET was just under 6K. There was another couple grand with extra ultrasounds and bloodwork that ended up being needed...Everyone that was involved with any of my appointments were always compassionate...the clinic, staff and Dr. Cain went above and beyond to make that situation better as best as they could. This proved to me how much they really did care about how their patients were treated.
How was your experience with Kristen Cain at Sanford Reproductive Medicine?
Dr. Cain always made sure I understood what we were doing throughout the process and why we were doing it. I thought she took sufficient time with us but also was efficient. I didn't doubt her capabilities during the process.
What's one piece of advice would you give a prospective patient of Kristen Cain at Sanford Reproductive Medicine?
Trust her knowledge.
During treatment, were you treated like a number or a human with Kristen Cain at Sanford Reproductive Medicine?
Dr. Cain was efficient but always had time to check in with me to see how I was doing and chat about normal life during appointments.
Describe the protocols Kristen Cain used in your cycles at Sanford Reproductive Medicine and their degree of success.
I do not remember specifics but I know I was taking estrogen and injecting progesterone. The first embryo transfer failed with a single embryo so we decided to implant 2 the second time. This resulted in a singleton pregnancy that was successful.
Describe your experience with your nurse at Sanford Reproductive Medicine.
Everyone that was involved with any of my appointments were always compassionate.
Describe your experience with Sanford Reproductive Medicine.
We ended up in a very difficult position that is too personal to mention but the clinic, staff and Dr. Cain went above and beyond to make that situation better as best as they could. This proved to me how much they really did care about how their patients were treated.
Describe the costs associated with your care under Kristen Cain at Sanford Reproductive Medicine.
The up front cost for the egg retrieval and first FET were just under 18k, the second FET was just under 6K. There was another couple grand with extra ultrasounds and bloodwork that ended up being needed.
Describe Kristen Cain's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sanford Reproductive Medicine.
We discussed both a lot since our first transfer failed when using a single embryo. After discussing pros/cons it was up to us to make the final decision.
8
Doctor
Kristen Cain
Humanity
Communication
Frequency Seen
Compassion
Explained risks
9
Clinic
Sanford Reproductive Medicine
Fargo
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017 - 2018, Unsuccessful
4
6
Age 29 - 30
Fertility Medications
Other
European
Income $50K - $99K
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
[Dr. Cain] seemed nice, but there was an instance when I messaged her through my message portal online, and she replied back with something that didn't make any sense. I later found out she had mistaken me for another patient. I was not happy, and that is when I chose to see another doctor...I was diagnosed with POF (premature ovarian failure), so I was told that doing a medicated cycle would not be helpful. Dr. Kain monitored me for follicle development and we did timed intercourse. No results to speak of. I had very poor follicle development.
[Sanford Fertility and Reproductive Medicine] Seems like a nice place. Very rarely did I see other people in the waiting room. And they have a no child policy which I was grateful for. I know some clinics allow children, and I'm glad this one didn't. The offices where they take you to discuss things were nice and inviting...felt they spent enough time with me to answer questions...I was diagnosed with POF (premature ovarian failure), so I was told that doing a medicated cycle would not be helpful. Dr. Kain monitored me for follicle development and we did timed intercourse. No results to speak of. I had very poor follicle development.
How was your experience with Kristen Cain at Sanford Fertility & Reproductive Medicine?
Dr. Kain seemed nice, but there was an instance when I messaged her through my message portal online, and she replied back with something that didn't make any sense. I later found out she had mistaken me for another patient. I was not happy, and that is when I chose to see another doctor.
What's one piece of advice would you give a prospective patient of Kristen Cain at Sanford Fertility & Reproductive Medicine?
Make sure she knows what patient she is talking to
During treatment, were you treated like a number or a human with Kristen Cain at Sanford Fertility & Reproductive Medicine?
It was a small clinic and felt they spent enough time with me to answer questions
Describe the protocols Kristen Cain used in your cycles at Sanford Fertility & Reproductive Medicine and their degree of success.
I was diagnosed with POF (premature ovarian failure), so I was told that doing a medicated cycle would not be helpful. Dr. Kain monitored me for follicle development and we did timed intercourse. No results to speak of. I had very poor follicle development.
Describe your experience with the nursing staff at Sanford Fertility & Reproductive Medicine.
They were nice and understanding.
Describe your experience with Sanford Fertility & Reproductive Medicine.
Seems like a nice place. Very rarely did I see other people in the waiting room. And they have a no child policy which I was grateful for. I know some clinics allow children, and I'm glad this one didn't. The offices where they take you to discuss things were nice and inviting.
4
Doctor
Kristen Cain
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
6
Clinic
Sanford Fertility & Reproductive Medicine
Sioux Falls
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018, Unsuccessful
3
2
Age 31
1 IUI
Male Factor
Unexplained
Other
Income $0 - $49K
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
She is a very kind person and you can tell that she cares. Dr cain exaplain how i will hit menopose early and there is no real reason as to why. She sat down at table with us and disussed all our options...I feel like she cares as a person. But we do not have any fertile coverage so I feel like they just set us aside a little bit...The clinic [Sanford] was nice and clean and had a nice homey feel. The staff was super nice and friendly. They are open to anwering questions and they call you back in a timely manner.
The clinic [Sanford] was nice and clean and had a nice homey feel. The staff was super nice and friendly. They are open to anwering questions and they call you back in a timely manner. For a weakness a downfall would ne that they do not work with any organizations that i know of to help patients get funding...Just some struggles with husbands prescriptions getting lots and not knowing where his meds went
How was your experience with Kristen Cain at Sanford Reproductive Medicine?
She is a very kind person and you can tell that she cares. Dr cain exaplain how i will hit menopose early and there is no real reason as to why. She sat down at table with us and disussed all our options. The nurses have been very kind as well with asking question through mychart But if dont have the fertility coverage or lots of money you get lost in the bunch
What's one piece of advice would you give a prospective patient of Kristen Cain at Sanford Reproductive Medicine?
Be precentant and don't be afraid to ask questions
During treatment, were you treated like a number or a human with Kristen Cain at Sanford Reproductive Medicine?
I feel like she cares as a person. But we do not have any fertile coverage so I feel like they just set us aside a little bit
Describe your experience with the nursing staff at Sanford Reproductive Medicine.
They were empathic
Describe your experience with Sanford Reproductive Medicine.
The clinic was nice and clean and had a nice homey feel. The staff was super nice and friendly. They are open to anwering questions and they call you back in a timely manner. For a weakness a downfall would ne that they do not work with any organizations that i know of to help patients get funding.
Describe the costs associated with your care under Kristen Cain at Sanford Reproductive Medicine.
Everything was out of pocket
What specific things went wrong at Sanford Reproductive Medicine?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Sanford Reproductive Medicine.
Just some struggles with husbands prescriptions getting lots and not knowing where his meds went
3
Doctor
Kristen Cain
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
2
Clinic
Sanford Reproductive Medicine
Fargo
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2019, Unknown Success
8
9
Age 29
6 IUI
IVF
Recurrent Pregnancy Loss
Other
Income $100K - $199K
Only Doc Seen
Neutral
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Kristen Cain's] recommendation was a single embryo because research doesn’t show that implanting two or more has high chances of pregnancy...was always great and we felt she cared about our case...She was understanding yet explained everything in full and was very open about everything. She gave us the information we needed to make the proper decisions. When she decided to transition to a new clinic she informed us promptly and served us until she left
The costs vary [at Sanford Reproductive Medicine]. Our ivf procedure we were quoted about 14800 plus medications...Appointment availability has been great. They ensured I had a private area when we found out we were having a miscarriage and provided us with all the information. I think options for additional funding would be beneficial and providing options for grants or additional payment plans...Most nursing staff was great!...
How was your experience with Kristen Cain at Sanford Reproductive Medicine?
Dr Cain was great. She was understanding yet explained everything in full and was very open about everything. She gave us the information we needed to make the proper decisions. When she decided to transition to a new clinic she informed us promptly and served us until she left
What's one piece of advice would you give a prospective patient of Kristen Cain at Sanford Reproductive Medicine?
She is a good doctor
During treatment, were you treated like a number or a human with Kristen Cain at Sanford Reproductive Medicine?
Dr. Cain was always great and we felt she cared about our case
Describe the protocols Kristen Cain used in your cycles at Sanford Reproductive Medicine and their degree of success.
Dr. Cain made recommendations appropriately and explained procedures before we had to make a decision and ensure we understood what we were choosing
Describe your experience with the nursing staff at Sanford Reproductive Medicine.
Most nursing staff was great!
Describe your experience with Sanford Reproductive Medicine.
Appointment availability has been great. They ensured I had a private area when we found out we were having a miscarriage and provided us with all the information. I think options for additional funding would be beneficial and providing options for grants or additional payment plans.
Describe the costs associated with your care under Kristen Cain at Sanford Reproductive Medicine.
The costs vary. Our ivf procedure we were quoted about 14800 plus medications
Describe Kristen Cain's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sanford Reproductive Medicine.
Her recommendation was a single embryo because research doesn’t show that implanting two or more has high chances of pregnancy
8
Doctor
Kristen Cain
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Sanford Reproductive Medicine
Fargo
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
8
9
Age 29 - 30
1 Fertility Medications
Anovulation
PCOS
Unexplained
Other
European
Income $50K - $99K
Only Doc Seen
Neutral
Strongly Recommends
Success w/ Doc Too early to know
Dr. Cain is willing to listen and work with you. She listened when we explained what we wanted and she was willing to work with us to get the desired result. She is very blunt but caring at the same time. She will tell you how it is but in a professional way. It is still too early in the process to determine if she is successful, but she has been nice to work with so far.
This seems to be a very organized clinic [Sanford Reproductive Medicine]. They are very busy as they are one of the only ones in the state. Everyone is extremely nice and professional. The staff is very easy to work with considering the reason you are in the clinic for a very personal reason. ... The cost is expensive regardless what you are there for. Insurance usually does not cover much if anything.
How was your experience with Kristen Cain at Sanford Reproductive Medicine?
Dr. Cain is willing to listen and work with you. She listened when we explained what we wanted and she was willing to work with us to get the desired result. She is very blunt but caring at the same time. She will tell you how it is but in a professional way. It is still too early in the process to determine if she is successful, but she has been nice to work with so far.
What's one piece of advice would you give a prospective patient of Kristen Cain at Sanford Reproductive Medicine?
Tell Dr. Cain everything you want out of the visit and do not hold back. She is very detailed-oriented.
Describe your experience with Sanford Reproductive Medicine.
This seems to be a very organized clinic. They are very busy as they are one of the only ones in the state. Everyone is extremely nice and professional. The staff is very easy to work with considering the reason you are in the clinic for a very personal reason.
Describe the costs associated with your care under Kristen Cain at Sanford Reproductive Medicine.
The cost is expensive regardless what you are there for. Insurance usually does not cover much if anything.
8
Doctor
Kristen Cain
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Sanford Reproductive Medicine
Fargo
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018 - 2019, Unsuccessful
4
5
Age 28 - 29
3 IUI
Male Factor
Unexplained
Other
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
She [Dr. Kristen Cain] would always explain what was going to happen next in the process. She made some very insensitive comments during my appointments with her and never fully explained or gave us an explanation as to what our diagnosis was. I felt as though I was just a number and not a patient that she cared about...We started with femara and times intercourse for 4 cycles which were all unsuccessful. We then progressed to 3 IUIs with clomid or femara.
The clinic [Sanford Reproductive Medicine] was very clean and welcoming. There were couches to sit on and coffee and water available while you wait. There are no children allowed. Wait times were minimal. Free parking and easy clinic to find...She [Dr. Kristen Cain] would always explain what was going to happen next in the process. She made some very insensitive comments during my appointments with her and never fully explained or gave us an explanation as to what our diagnosis was. I felt as though I was just a number and not a patient that she cared about...We started with femara and times intercourse for 4 cycles which were all unsuccessful. We then progressed to 3 IUIs with clomid or femara.
How was your experience with Kristen Cain at Sanford Reproductive Medicine?
She would always explain what was going to happen next in the process. She made some very insensitive comments during my appointments with her and never fully explained or gave us an explanation as to what our diagnosis was. I felt as though I was just a number and not a patient that she cared about.
Describe the protocols Kristen Cain used in your cycles at Sanford Reproductive Medicine and their degree of success.
We started with femara and times intercourse for 4 cycles which were all unsuccessful. We then progressed to 3 IUIs with clomid or femara.
Describe your experience with Sanford Reproductive Medicine.
The clinic was very clean and welcoming. There were couches to sit on and coffee and water available while you wait. There are no children allowed. Wait times were minimal. Free parking and easy clinic to find.
What specific things went wrong at Sanford Reproductive Medicine?
  • Failed to call in prescriptions to pharmacy
4
Doctor
Kristen Cain
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
5
Clinic
Sanford Reproductive Medicine
Fargo
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources