Kristen Cain

tl;dr The Kindbody staff and clinic director is very helpful, however, Dr. Cain is the absolute least professional doctor I have ever encountered and would tell anyone trying to learn about their fertility to steer clear. I went to Kindbody hoping to learn about the egg freezing process and potential surrogacy down the road. The staff and nurses that helped me were friendly and prompt and made the experience easy. Once I got in the room with Dr. Cain it was a completely different story. We sat down and I explained that I was looking to have my eggs frozen for surrogacy down the line as my husband and I were looking towards family planning several years out. The entire session she had her computer open and was looking at message notifications she was getting. She shared with me a little about what my options were, a very very high-level review of what egg freezing process was like, and made a few notes on a handout that summarized egg freezing. I then asked a question about insurance and coverage. (Some background, I had previously called my insurance company asking about coverage and they said that depending on the code the doctor inputs, my procedure may be covered.) With this knowledge, I asked Dr. Cain what code she might put me under. She then went on to tell me how she "wasn't going to lie" and that she doesn't handle anything with financing. I was immediately taken aback as I had made no mention of lying and was trying to understand more about insurance coverage. I understand that the doctor may not be the right person to speak to about financing or insurance, which she could have stated without accusing me of asking to lie. She then said she wanted to have me get some bloodwork done, I asked her what the cost of that was and she said "it is a standard lab test that insurance will cover". I got my blood taken and left with no next steps, no timeline, and not feeling good about my experience. I ended up speaking with the clinic director to share my negative experience and she was understanding and apologetic and offered to put me with the clinics other doctor. I called a week later asking about my results and a very nice nurse practitioner spoke with me for over an hour explaining the actual egg freezing process (the timeline, medications, what to expect from my body, pain level, etc) All of which Dr. Cain never even touched on. After that call, I felt a little better about the experience and was still considering moving forward with Kindbody. That is until I received a separate bill from the lab that did my bloodwork that Dr. Cain said "would be covered by insurance". When I called the clinic director to ask about this charge she said that Dr. Cain should not have said that and she apologized for the miscommunication but she was unable to remove the charge because the bill came from the lab. That ended up being my tipping point of not moving forward with Kindbody.

Do not consider Dr. Cain a viable option for your fertility care. She has no redeeming qualities as a medical professional.

I received no strategies or protocols from Dr. Cain as she did not follow up or show interest in treating me.

Dr Cain has exceeded our expectations! After 2 failed IUI's, within 2 years; at another fertility institute, I felt pretty defeated. At my initial consultation with Dr. Cain, I thought she expressed sympathy and listened to what I had to say, and took my feelings and frustrations to heart. My Journey has been 3 years in the process, and she definitely took that into consideration, I feel like now I have options. We both basically got down to it, and she expressed a clear and cognitive plan. At the end of the consultation, she provided me her email, after hours phone number, and I feel she has done more at her first initial visit than what was done for 2 years at another fertility office. I have unexplained infertility. I had an HSG, both tubes were good. I had a hysteroscopy to remove 2 polyps at my first fertility clinic. Dr Cain and I decided to move forward with an IUI w/ femara 5 mg and trigger shot, all which I was pretty familiar with. She rec'd to immediately begin treatment, as long as I was ready. I loved that. Why waste time? Dr Cain did all my ultrasounds to measure my follicle size and to determine when I will ovulate, and trigger. I saw the same lab tech that drew my blood. At each appointment I left pretty content, encouraged, and pretty realistic that my time will come. On the day of my last ultrasound on cycle day 16, I had a pretty good follicle size on my right side, she instructed me to go ahead and trigger and than come in 36 hrs later for my IUI. My husband and I were pretty happy as we have never achieved a follicle size that big! On the day of my IUI, my husband provided his sperm and my IUI was performed an hour later. Dr Cain was very encouraging, while leaving the office everyone expressed positive vibes. Two weeks later I had a positive test result! we were ecstatic, but also optimistic due to failed IUI's. I had blood work done my hcg #'s were pretty low, and I would go in every 2-4 days for blood work, and than on my 6 week pregnant mark, I went in for my ultrasound, and sadly a sac was not visible, Dr Cain was very upfront about her concerns with the pregnancy, she expressed such sympathy, I felt she was very concerned with my mental, and physical well being, as I will be experiencing my first miscarriage. I knew she was going to do whatever she can to help us get pregnant! I was told it was a biochemical pregnancy. She followed up with e-mails, and called me personally to walk me through what I may experience in the days ahead. With this being said, Dr Cain is not just my fertility Dr, she is my friend. I know I can always e-mail or call her anytime of the day and she answers in a timely matter. She has given my husband and I HOPE that we CAN get pregnant, as we did! even though it ended in a miscarriage, we developed new connections with people that I know are on our side. We are definitely going to continue with treatments at CFI and I know one day, our Journey will be reached.

She is not only going to be your Dr, you will also gain a friend. Very easily accessible, and willing to listen and help.

With my IUI, she prescribed femara 5 mg. The rationale for using femara is I was previously on Clomid and had a bad experience (with my 2 IUIS).. I had hot flashes, acne, and over stimulated ovaries. With Femara I had little to no side affects.

My insurance did not cover my IUI, or ultrasounds. So my out of pocket cost was $1000, which also covered my husbands sperm analysis, bloodwork, and medication.

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She’s a genuine person and shows compassion. She explains things well and usually remembered who we were at each appointment. She was great with our IUI and explained outcomes and have the knowledge base to answer questions. She was also very experienced in her line of work. The only downfall is that she is leaving the clinic. However, she did make sure to tell us in person before we got the mail notification.

Have questions ready at your consult appointment and be ready for lots of testing even if your OBGYN has started baseline testing, they will likely re do it all.

She allowed us to choose and since I was having a regular cycle we opted out of medications and did natural cycle. She was open to doing things how we wanted.

I think costs are all very similar from clinic to clinic. We have some insurance coverage but still paid a majority out of pocket I feel. Labs have cost about 200-400, baseline testing was around 200, I had a saline sonogram which was about 400 and our IUI was close to 500. Like I said these are all estimates and with some insurance coverage.

We did not have to go through that.

With my clinic there are 3 doctors you can see during your fertility treatments but my personality meshed the best with dr Cain. She is a very compassionate yet straight to the point lady which I appreciate. This is a very emotional experience and I found some other doctors made me more emotional which I didn’t necessarily like since I like to show my emotions in private. Dr Cain is very straight to the point and answers and explains any questions that we have. I feel like she genuinely cares and will do anything to help her patients yet she doesn’t cross any emotional boundaries. I do understand how some people may choose another doctor at my clinic if they want someone more “warm and fuzzy”. Don’t get my wrong DR Cain is extremely compassionate and I truly feel like she is invested in us and She is definitely my style of doctor but may not be the first choice for others.

She will speak to you as an equal so if you do not understand anything or have questions on certain terms or procedures please ask. She is very good at explaining any questions that we have bc there were times we did not understand terminology, medicine, or what the next steps were.

I do not remember specifics with regards to the exact dosages and medicine. What I do know is that my clinic keeps a very close eye on me and my levels. I never felt like I was not being cared for or monitored. They do recommend accupuncture during your IVF transfer and she was very willing to research the specifics behind it for me.

I cannot recall the exact cost of the iui procedures because they were covered under insurance at that time. For our IVF cycle I believe not including medicine it was around 20k for an egg retrieval and 2 frozen transfers.

Dr Cain was friendly and a pleasant doctor. She ordered infectious disease testing that I had already done in my past, and the results were in my record. Which was a large waste of money. I did 3 medicated IUIs with 5mg of femara with no pregnancies. I do not feel that that enough monitoring was done. I asked several times for testing to confirm when exactly I was ovulating, which was denied. She recommended continuing the same protocol, where I felt it was time to move on to other options, further testing, etc.

Do a lot of research on your own and have an idea of how many times you want to repeat procedures before moving on.

Dr Cain repeated the same protocol for me. I ovulate on my own. Our only known issue is moderate male factor, 3% morphology, 20% motility. I ovulated 2-3 eggs on 5mg femara. Ovidrel trigger shot when follicles were mature and IUI 36 hours later. I did not get pregnant.

IUI was a total of $2,000-$2,500/cycle

I have not discussed IvF with Dr Cain. We are planning on doing Ivf with a different clinic, but will monitored at her clinic.

She’s a very pleasant doctor and always answered questions in a manner that was helpful and informative. I just feel like we’ve been forgotten since our last visit. We almost always had to recount who we were and what we’d done in the past at every visit.

Keep in touch with clients more. This is a difficult road and feeling forgotten doesn’t make us too eager to come back.

We have yet to start working with a lot of medications. To date I’ve had a lot of bloodwork, a saline sonogram, a uterine polyp removal, and several visits. My husband has had two semen analyses. That’s about it

Insurance paid for most of our appointments but not her office visit fees ($250ish). Our insurance does not pay for IVF...which we were quoted around $20,000.

We only ever spoke with a financial counselor about this...not Dr. Cain.

Doctor Kane seemed like she had a lot of knowledge however she was not willing to share that information with us when we asked questions we felt as if my questions were brushed to the side she made a lot of jokes about the money that she made and enjoying time in her hot tub after our appointment was over she also made recurrent jokes about we might alredy be pregnant even though my husband and I knew that we weren't during our appointments she was very Blunt she told me I was overweight which I am about 5 to 10 pounds overweight she also mentioned to me that it was my fault the treatments weren't working because I wasn't fully understanding how to use the medication every time questions were asked I would felt scolded and this enabled me to switch doctors

If you like sarcasm and you're out of very good place with your infertility journey Christine Caine is probably very knowledgeable if you already feel like you know a lot of information and you don't have many questions she may be a great doctor for you however if you like to ask questions about small details or if you don't understand why treatments are not working she is not one to give you explanations and to sit down with you and figure out or troubleshoot a different way to provide services and help you meet that end result of holding a precious baby in your arms

The protocol is very similar to many clinics in the US 1st she completed a medical history of both my husband and I followed by an HSG and semen analysis's from my husband labs were also taken for blood after all of this information was gathered we had a consultation to discuss the findings and our next steps we are diagnosed with unexplained infertility and our next steps are to begin medicated cycles with timed intercourse appointments were hauled from the 1st 1 to 3 days of your cycle and tell cycle days 9 through 12 where they could monitor the egg size and determine when to do the trigger shot and timed intercourse follow ups are performed after unsuccessful cycles And trouble shooting was completed through mostly questions of the patient

Most of the medicated cycles were covered by my insurance minus a small co-pay I you I was about 3000 for the 1st time due to required additional labs and for ever yet other time was closer to $2500 IVF was upwards of $20000

Dr Cain was always professional and honest. She took the time to familiarize herself with my history at each visit. She was compassionate and encouraging. She talked to me on a level I could understand, never condescending. I felt comfortable and confident under her care.

Ask lots of questions. She will take the time to explain as many times as needed.

Dr Cain started out conservatively with my first IVF cycle. She noted that I always responded well to femara, so she was confident about getting enough good quality eggs without over stimulating. Bravelle + Menopur for follicle stimulation, then Ganirelix to prevent ovulation, and Novarel trigger. Menopur dosage was increased a little when my blood estrogen levels were low in the beginning. I used crinone for progesterone. She chose She recommended ICSI, as I was older and evidently older eggs can be difficult for the sperm to penetrate. She retrieved 9 eggs, all 9 fertilized. We transferred two on day 5, and froze 3. Both embryos implanted, but one was blighted ovum. I had a healthy single pregnancy and a full term live birth. Two years later, we did a frozen transfer. For that cycle, she altered the protocol a bit to accommodate my allergy to adhesive. Estrace: Oral, 2mg twice a day, increased to add vaginal estrogen, Progesterone: Crinone gel twice a day, then later added PIO. We transferred just one embryo, upon my request. Again, it was successful, though we terminated at 20 weeks due to severe anencephaly.

The costs were detailed early on in the process. I don't recall the specifics, but it was broken down by office visits, ultrasounds, lab work, retrieval, transfer, and extras like ICSI. The total was about $15,000 not including medications.

Dr Cain left it up to us to decide how many. She strongly recommended two both times.

Just didn’t seem like she was on top of her game with my meds and the dosing and then she wasn’t the best about ordering follow up test for me. When we went for our first consult she seemed great but more and more each visit It felt less and less like that first consult visit

Speak up for want you want.

We did one round iui with clomid and then the remaining 6 where with Femara. I wasn’t put on metformin till I asked about it. If DR Cain wasn’t available I would see someone else and that was fine, but it was like Dr Cain never looked back to see what my medication dosings had been changed to the previous round and I would have to tell her.

I felt prices where within range of other clinics for iui. IVf prices were a little high compared to other places.

Dr. Cain always made sure I understood what we were doing throughout the process and why we were doing it. I thought she took sufficient time with us but also was efficient. I didn't doubt her capabilities during the process.

Trust her knowledge.

I do not remember specifics but I know I was taking estrogen and injecting progesterone. The first embryo transfer failed with a single embryo so we decided to implant 2 the second time. This resulted in a singleton pregnancy that was successful.

The up front cost for the egg retrieval and first FET were just under 18k, the second FET was just under 6K. There was another couple grand with extra ultrasounds and bloodwork that ended up being needed.

We discussed both a lot since our first transfer failed when using a single embryo. After discussing pros/cons it was up to us to make the final decision.

Dr. Kain seemed nice, but there was an instance when I messaged her through my message portal online, and she replied back with something that didn't make any sense. I later found out she had mistaken me for another patient. I was not happy, and that is when I chose to see another doctor.

Make sure she knows what patient she is talking to

I was diagnosed with POF (premature ovarian failure), so I was told that doing a medicated cycle would not be helpful. Dr. Kain monitored me for follicle development and we did timed intercourse. No results to speak of. I had very poor follicle development.

She is a very kind person and you can tell that she cares. Dr cain exaplain how i will hit menopose early and there is no real reason as to why. She sat down at table with us and disussed all our options. The nurses have been very kind as well with asking question through mychart But if dont have the fertility coverage or lots of money you get lost in the bunch

Be precentant and don't be afraid to ask questions

Everything was out of pocket

She’s very kind. We had seen her from the start, we did seek another opinion after the IUIs failed and went back to her because we felt more comfortable with her decisions. At Sanford she was one of the 3 doctors we felt with- she is no longer there now.

Be honest with yourself and her and don’t be afraid to ask questions.

Diagnosis was unknown fertility the first time in 2012 I believe and she said some day we’d most likely have to have do IVF. We’ve had dialed round of clomid, IUIs, and IVF took but we miscarried.

Dr Cain was great. She was understanding yet explained everything in full and was very open about everything. She gave us the information we needed to make the proper decisions. When she decided to transition to a new clinic she informed us promptly and served us until she left

She is a good doctor

Dr. Cain made recommendations appropriately and explained procedures before we had to make a decision and ensure we understood what we were choosing

The costs vary. Our ivf procedure we were quoted about 14800 plus medications

Her recommendation was a single embryo because research doesn’t show that implanting two or more has high chances of pregnancy

Dr. Cain is willing to listen and work with you. She listened when we explained what we wanted and she was willing to work with us to get the desired result. She is very blunt but caring at the same time. She will tell you how it is but in a professional way. It is still too early in the process to determine if she is successful, but she has been nice to work with so far.

Tell Dr. Cain everything you want out of the visit and do not hold back. She is very detailed-oriented.

The cost is expensive regardless what you are there for. Insurance usually does not cover much if anything.

She would always explain what was going to happen next in the process. She made some very insensitive comments during my appointments with her and never fully explained or gave us an explanation as to what our diagnosis was. I felt as though I was just a number and not a patient that she cared about.

We started with femara and times intercourse for 4 cycles which were all unsuccessful. We then progressed to 3 IUIs with clomid or femara.