Kristen Cain

Kindbody

Rated 6.5
Strongly recommend: 22%Neutral: 35%Don't recommend: 43%6.5
22% strongly recommend
13 reviews
Humanity
7.2
7.2
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.1
8.1
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.9
6.9
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.6
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Johns Hopkins
Residency
Johns Hopkins
Fellowship
UCLA

How Doctor Communicates

doctor, nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Kristen Cain works at

Kindbody
Rated 10
Strongly recommend: 100%10

At 1 office

Atlanta
3005 Peachtree Road NE, Suite 100
Atlanta, GA 30305
470-765-6347
Explore Clinic

6 patient reviews filtered by:

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Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
5
5
Age 32
3 IUI
Male Factor
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr Cain was friendly and a pleasant doctor. She ordered infectious disease testing that I had already done in my past, and the results were in my record. Which was a large waste of money. I did 3 medicated IUIs with 5mg of femara with no pregnancies. I do not feel that that enough monitoring was done. I asked several times for testing to confirm when exactly I was ovulating, which was denied. She recommended continuing the same protocol,
The nurses [Sanford Repro Med] have a 24 hour response time, which can be frustrating when treatment is so time sensitive.... This clinic is the only one in the area, and they take advantage of it. Treatment cost is 2-3x average and success rates are below average. We did IUIs there but are planning on traveling for IVF. I only saw my main provider, DR Cain a couple of times, otherwise I saw whatever NP or Dr that was available.
How was your experience with Kristen Cain at Sanford Reproductive Medicine?
Dr Cain was friendly and a pleasant doctor. She ordered infectious disease testing that I had already done in my past, and the results were in my record. Which was a large waste of money. I did 3 medicated IUIs with 5mg of femara with no pregnancies. I do not feel that that enough monitoring was done. I asked several times for testing to confirm when exactly I was ovulating, which was denied. She recommended continuing the same protocol, where I felt it was time to move on to other options, further testing, etc.
What's one piece of advice would you give a prospective patient of Kristen Cain at Sanford Reproductive Medicine?
Do a lot of research on your own and have an idea of how many times you want to repeat procedures before moving on.
During treatment, were you treated like a number or a human with Kristen Cain at Sanford Reproductive Medicine?
Very generic treatment. Questions were answered with “most people”, “usually this happens”, etc rather than giving individual care or testing to confirm expectations.
Describe the protocols Kristen Cain used in your cycles at Sanford Reproductive Medicine and their degree of success.
Dr Cain repeated the same protocol for me. I ovulate on my own. Our only known issue is moderate male factor, 3% morphology, 20% motility. I ovulated 2-3 eggs on 5mg femara. Ovidrel trigger shot when follicles were mature and IUI 36 hours later. I did not get pregnant.
Describe your experience with the nursing staff at Sanford Reproductive Medicine.
The nurses have a 24 hour response time, which can be frustrating when treatment is so time sensitive.
Describe your experience with Sanford Reproductive Medicine.
This clinic is the only one in the area, and they take advantage of it. Treatment cost is 2-3x average and success rates are below average. We did IUIs there but are planning on traveling for IVF. I only saw my main provider, DR Cain a couple of times, otherwise I saw whatever NP or Dr that was available. They all follow the same protocols and patients aren’t really treated as individuals. Everyone is very welcoming and friendly. Particularly the ultrasound tech and phlebotomist stand out as providing great care.
Describe the costs associated with your care under Kristen Cain at Sanford Reproductive Medicine.
IUI was a total of $2,000-$2,500/cycle
Describe Kristen Cain's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Sanford Reproductive Medicine.
I have not discussed IvF with Dr Cain. We are planning on doing Ivf with a different clinic, but will monitored at her clinic.
What specific things went wrong at Sanford Reproductive Medicine?
  • Failed to order appropriate test
  • Lost or damaged samples
Describe the specific things that went wrong at Sanford Reproductive Medicine.
One of my urine samples was lost. I had to come back to repeat, but I did not find this to be a big inconvenience.
5
Doctor
Kristen Cain
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
5
Clinic
Sanford Reproductive Medicine
Fargo
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
2
5
Age 28
6 Fertility Medications
Unexplained
Other
Income $100K - $199K
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
she [Dr. Kristen Cain] was very Blunt she told me I was overweight which I am about 5 to 10 pounds overweight she also mentioned to me that it was my fault the treatments weren't working because I wasn't fully understanding how to use the medication every time questions were asked I would felt scolded and this enabled me to switch doctors
The clinic [Sanford Repro Med] was very quick about getting you in on a timely manner they have a very nice and calming space it seems very private and was easily accessible for parking some weakness is may include lack of doctors lack of communication loss progress of treatments and last time spent answering questions... The nursing staff was much better than doctor Kane they would ask questions about how things are going and actually showed interests and compassion when cycles didn't work
How was your experience with Kristen Cain at Sanford Reproductive Medicine?
Doctor Kane seemed like she had a lot of knowledge however she was not willing to share that information with us when we asked questions we felt as if my questions were brushed to the side she made a lot of jokes about the money that she made and enjoying time in her hot tub after our appointment was over she also made recurrent jokes about we might alredy be pregnant even though my husband and I knew that we weren't during our appointments she was very Blunt she told me I was overweight which I am about 5 to 10 pounds overweight she also mentioned to me that it was my fault the treatments weren't working because I wasn't fully understanding how to use the medication every time questions were asked I would felt scolded and this enabled me to switch doctors
What's one piece of advice would you give a prospective patient of Kristen Cain at Sanford Reproductive Medicine?
If you like sarcasm and you're out of very good place with your infertility journey Christine Caine is probably very knowledgeable if you already feel like you know a lot of information and you don't have many questions she may be a great doctor for you however if you like to ask questions about small details or if you don't understand why treatments are not working she is not one to give you explanations and to sit down with you and figure out or troubleshoot a different way to provide services and help you meet that end result of holding a precious baby in your arms
During treatment, were you treated like a number or a human with Kristen Cain at Sanford Reproductive Medicine?
I felt like my questions were never accurately answered and I always felt rushed in-and-out of the clinic like there were so many other people that she needed to see I also was scolded on multiple occasions regarding asking questions about different medications
Describe the protocols Kristen Cain used in your cycles at Sanford Reproductive Medicine and their degree of success.
The protocol is very similar to many clinics in the US 1st she completed a medical history of both my husband and I followed by an HSG and semen analysis's from my husband labs were also taken for blood after all of this information was gathered we had a consultation to discuss the findings and our next steps we are diagnosed with unexplained infertility and our next steps are to begin medicated cycles with timed intercourse appointments were hauled from the 1st 1 to 3 days of your cycle and tell cycle days 9 through 12 where they could monitor the egg size and determine when to do the trigger shot and timed intercourse follow ups are performed after unsuccessful cycles And trouble shooting was completed through mostly questions of the patient
Describe your experience with the nursing staff at Sanford Reproductive Medicine.
The nursing staff was much better than doctor Kane they would ask questions about how things are going and actually showed interests and compassion when cycles didn't work
Describe your experience with Sanford Reproductive Medicine.
The clinic was very quick about getting you in on a timely manner they have a very nice and calming space it seems very private and was easily accessible for parking some weakness is may include lack of doctors lack of communication loss progress of treatments and last time spent answering questions
Describe the costs associated with your care under Kristen Cain at Sanford Reproductive Medicine.
Most of the medicated cycles were covered by my insurance minus a small co-pay I you I was about 3000 for the 1st time due to required additional labs and for ever yet other time was closer to $2500 IVF was upwards of $20000
What specific things went wrong at Sanford Reproductive Medicine?
  • Provided conflicting information
  • Failed to consider drug intolerance
Describe the specific things that went wrong at Sanford Reproductive Medicine.
On one occasion from switching from 1 doctor to another I felt as if my plan was not discussed I was pushed to do a for siege or that I wasn't comfortable with and when I shared that with the doctor they seemed very disappointed on another instance a doctor scolded me for a medication error
2
Doctor
Kristen Cain
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
5
Clinic
Sanford Reproductive Medicine
Fargo
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
3
3
Age 28 - 29
7 IUI
IVF
Unexplained
Other
European
Income $0 - $49K
Nurse or HC Services
2nd of 4 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Just didn’t seem like she [Dr. Kristen Cain] was on top of her game with my meds and the dosing and then she wasn’t the best about ordering follow up test for me. When we went for our first consult she seemed great but more and more each visit It felt less and less like that first consult visit...We saw her for 7 iui’s plus other visits for one year and she never once pronounced our last name correctly. There where times she didn’t even know what meds I was doing that round
[Sanford Reproductive Medicine has] a nice building. You are able to do some tests at other facilities and have them sent to Fargo. It is in it nice private little area. No kids at clinic nice feature. It’s a nice cozy clinic doesn’t feel much like a clinic waiting room...The nurses at Sanford were awesome! Very prompt at returning phone calls. And very friendly and always wished you good luck and had words of encouragement...Had a day where no one called me with my lab results
How was your experience with Kristen Cain at Sanford Reproductive Medicine?
Just didn’t seem like she was on top of her game with my meds and the dosing and then she wasn’t the best about ordering follow up test for me. When we went for our first consult she seemed great but more and more each visit It felt less and less like that first consult visit
What's one piece of advice would you give a prospective patient of Kristen Cain at Sanford Reproductive Medicine?
Speak up for want you want.
During treatment, were you treated like a number or a human with Kristen Cain at Sanford Reproductive Medicine?
We saw her for 7 iui’s plus other visits for one year and she never once pronounced our last name correctly. There where times she didn’t even know what meds I was doing that round
Describe the protocols Kristen Cain used in your cycles at Sanford Reproductive Medicine and their degree of success.
We did one round iui with clomid and then the remaining 6 where with Femara. I wasn’t put on metformin till I asked about it. If DR Cain wasn’t available I would see someone else and that was fine, but it was like Dr Cain never looked back to see what my medication dosings had been changed to the previous round and I would have to tell her.
Describe your experience with the nursing staff at Sanford Reproductive Medicine.
The nurses at Sanford were awesome! Very prompt at returning phone calls. And very friendly and always wished you good luck and had words of encouragement
Describe your experience with Sanford Reproductive Medicine.
They have a nice building. You are able to do some tests at other facilities and have them sent to Fargo. It is in it nice private little area. No kids at clinic nice feature. It’s a nice cozy clinic doesn’t feel much like a clinic waiting room.
Describe the costs associated with your care under Kristen Cain at Sanford Reproductive Medicine.
I felt prices where within range of other clinics for iui. IVf prices were a little high compared to other places.
What specific things went wrong at Sanford Reproductive Medicine?
  • Failed to call with results
Describe the specific things that went wrong at Sanford Reproductive Medicine.
Had a day where no one called me with my lab results
3
Doctor
Kristen Cain
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
3
Clinic
Sanford Reproductive Medicine
Fargo
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017 - 2018, Unsuccessful
4
6
Age 29 - 30
Fertility Medications
Other
European
Income $50K - $99K
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
[Dr. Cain] seemed nice, but there was an instance when I messaged her through my message portal online, and she replied back with something that didn't make any sense. I later found out she had mistaken me for another patient. I was not happy, and that is when I chose to see another doctor...I was diagnosed with POF (premature ovarian failure), so I was told that doing a medicated cycle would not be helpful. Dr. Kain monitored me for follicle development and we did timed intercourse. No results to speak of. I had very poor follicle development.
[Sanford Fertility and Reproductive Medicine] Seems like a nice place. Very rarely did I see other people in the waiting room. And they have a no child policy which I was grateful for. I know some clinics allow children, and I'm glad this one didn't. The offices where they take you to discuss things were nice and inviting...felt they spent enough time with me to answer questions...I was diagnosed with POF (premature ovarian failure), so I was told that doing a medicated cycle would not be helpful. Dr. Kain monitored me for follicle development and we did timed intercourse. No results to speak of. I had very poor follicle development.
How was your experience with Kristen Cain at Sanford Fertility & Reproductive Medicine?
Dr. Kain seemed nice, but there was an instance when I messaged her through my message portal online, and she replied back with something that didn't make any sense. I later found out she had mistaken me for another patient. I was not happy, and that is when I chose to see another doctor.
What's one piece of advice would you give a prospective patient of Kristen Cain at Sanford Fertility & Reproductive Medicine?
Make sure she knows what patient she is talking to
During treatment, were you treated like a number or a human with Kristen Cain at Sanford Fertility & Reproductive Medicine?
It was a small clinic and felt they spent enough time with me to answer questions
Describe the protocols Kristen Cain used in your cycles at Sanford Fertility & Reproductive Medicine and their degree of success.
I was diagnosed with POF (premature ovarian failure), so I was told that doing a medicated cycle would not be helpful. Dr. Kain monitored me for follicle development and we did timed intercourse. No results to speak of. I had very poor follicle development.
Describe your experience with the nursing staff at Sanford Fertility & Reproductive Medicine.
They were nice and understanding.
Describe your experience with Sanford Fertility & Reproductive Medicine.
Seems like a nice place. Very rarely did I see other people in the waiting room. And they have a no child policy which I was grateful for. I know some clinics allow children, and I'm glad this one didn't. The offices where they take you to discuss things were nice and inviting.
4
Doctor
Kristen Cain
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
6
Clinic
Sanford Fertility & Reproductive Medicine
Sioux Falls
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018, Unsuccessful
3
2
Age 31
1 IUI
Male Factor
Unexplained
Other
Income $0 - $49K
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
She is a very kind person and you can tell that she cares. Dr cain exaplain how i will hit menopose early and there is no real reason as to why. She sat down at table with us and disussed all our options...I feel like she cares as a person. But we do not have any fertile coverage so I feel like they just set us aside a little bit...The clinic [Sanford] was nice and clean and had a nice homey feel. The staff was super nice and friendly. They are open to anwering questions and they call you back in a timely manner.
The clinic [Sanford] was nice and clean and had a nice homey feel. The staff was super nice and friendly. They are open to anwering questions and they call you back in a timely manner. For a weakness a downfall would ne that they do not work with any organizations that i know of to help patients get funding...Just some struggles with husbands prescriptions getting lots and not knowing where his meds went
How was your experience with Kristen Cain at Sanford Reproductive Medicine?
She is a very kind person and you can tell that she cares. Dr cain exaplain how i will hit menopose early and there is no real reason as to why. She sat down at table with us and disussed all our options. The nurses have been very kind as well with asking question through mychart But if dont have the fertility coverage or lots of money you get lost in the bunch
What's one piece of advice would you give a prospective patient of Kristen Cain at Sanford Reproductive Medicine?
Be precentant and don't be afraid to ask questions
During treatment, were you treated like a number or a human with Kristen Cain at Sanford Reproductive Medicine?
I feel like she cares as a person. But we do not have any fertile coverage so I feel like they just set us aside a little bit
Describe your experience with the nursing staff at Sanford Reproductive Medicine.
They were empathic
Describe your experience with Sanford Reproductive Medicine.
The clinic was nice and clean and had a nice homey feel. The staff was super nice and friendly. They are open to anwering questions and they call you back in a timely manner. For a weakness a downfall would ne that they do not work with any organizations that i know of to help patients get funding.
Describe the costs associated with your care under Kristen Cain at Sanford Reproductive Medicine.
Everything was out of pocket
What specific things went wrong at Sanford Reproductive Medicine?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Sanford Reproductive Medicine.
Just some struggles with husbands prescriptions getting lots and not knowing where his meds went
3
Doctor
Kristen Cain
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
2
Clinic
Sanford Reproductive Medicine
Fargo
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018 - 2019, Unsuccessful
4
5
Age 28 - 29
3 IUI
Male Factor
Unexplained
Other
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
She [Dr. Kristen Cain] would always explain what was going to happen next in the process. She made some very insensitive comments during my appointments with her and never fully explained or gave us an explanation as to what our diagnosis was. I felt as though I was just a number and not a patient that she cared about...We started with femara and times intercourse for 4 cycles which were all unsuccessful. We then progressed to 3 IUIs with clomid or femara.
The clinic [Sanford Reproductive Medicine] was very clean and welcoming. There were couches to sit on and coffee and water available while you wait. There are no children allowed. Wait times were minimal. Free parking and easy clinic to find...She [Dr. Kristen Cain] would always explain what was going to happen next in the process. She made some very insensitive comments during my appointments with her and never fully explained or gave us an explanation as to what our diagnosis was. I felt as though I was just a number and not a patient that she cared about...We started with femara and times intercourse for 4 cycles which were all unsuccessful. We then progressed to 3 IUIs with clomid or femara.
How was your experience with Kristen Cain at Sanford Reproductive Medicine?
She would always explain what was going to happen next in the process. She made some very insensitive comments during my appointments with her and never fully explained or gave us an explanation as to what our diagnosis was. I felt as though I was just a number and not a patient that she cared about.
Describe the protocols Kristen Cain used in your cycles at Sanford Reproductive Medicine and their degree of success.
We started with femara and times intercourse for 4 cycles which were all unsuccessful. We then progressed to 3 IUIs with clomid or femara.
Describe your experience with Sanford Reproductive Medicine.
The clinic was very clean and welcoming. There were couches to sit on and coffee and water available while you wait. There are no children allowed. Wait times were minimal. Free parking and easy clinic to find.
What specific things went wrong at Sanford Reproductive Medicine?
  • Failed to call in prescriptions to pharmacy
4
Doctor
Kristen Cain
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
5
Clinic
Sanford Reproductive Medicine
Fargo
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources