Rated 9.6
Strongly recommend: 86%Neutral: 14%9.6
86% strongly recommend
5 reviews
Humanity
9.1
9.1
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
10
10
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
4.3
4.3
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
6.6
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Mercer
Residency
Navicent Health
Fellowship
Duke

How Doctor Communicates

not available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Kristina Hawkins works at

Central Georgia Fertility Navicent
Rated 8.8
Strongly recommend: 61%Neutral: 22%Don't recommend: 17%8.8

At 1 office

Macon
777 Hemlock Street
Macon, GA 31201
478.633.1000
Explore Clinic

5 patient reviews

2017 - 2019, Unsuccessful
7
7
Age 35 - 37
3 Fertility Medications
Anovulation
PCOS
Prefer not to answer
Income $50K - $99K
Teacher
Only Doc Seen
Neutral
Neutral
Unsuccessful
I only saw Dr Hawkins during my consultation. All other experiences were with her nurse, who was kind and took the time to answer my concerns. I did feel like I should be speaking with Dr. Hawkins more.... I do not ovulate and my cycles are long. We tried clomid and letrozole for several cycles, but my follicles did not respond. I was told by the nurse that I would need to choose between injectables or IVF but I was discouraged from injectables because of the risk of too many follicles maturing.
The front desk secretary [Central Georgia Fertility Navicent] was very rude during my initial call. During office visits, she kept it very short but was nice. I did feel the environment to be very cold and unwelcoming. During my visit where I was asked lots of questions before treatment, I was with a man other than Dr Hawkins and a grad student (also make). That was very uncomfortable for me. I picked Dr Hawkins because I felt more comfortable with a female.
How was your experience with Kristina Hawkins at Central Georgia Fertility Navicent?
She was very compassionate and seemed to be very knowledgeable. I did not interact with her more than once or twice. She gave me hope but I haven’t been back since I was referred for IVF after 3 cycles of failed prescription meds.
What's one piece of advice would you give a prospective patient of Kristina Hawkins at Central Georgia Fertility Navicent?
Ask questions and ask about all options
During treatment, were you treated like a number or a human with Kristina Hawkins at Central Georgia Fertility Navicent?
I only saw Dr Hawkins during my consultation. All other experiences were with her nurse, who was kind and took the time to answer my concerns. I did feel like I should be speaking with Dr. Hawkins more.
Describe the protocols Kristina Hawkins used in your cycles at Central Georgia Fertility Navicent and their degree of success.
I do not ovulate and my cycles are long. We tried clomid and letrozole for several cycles, but my follicles did not respond. I was told by the nurse that I would need to choose between injectables or IVF but I was discouraged from injectables because of the risk of too many follicles maturing.
Describe your experience with your nurse at Central Georgia Fertility Navicent.
I loved the nurse! She seemed to really care and would go out of her way to see me for ultrasounds. She seemed to be very knowledgeable but it was hard to trust her making all the decisions about how to proceed. I expected the doctor to be more involved.
Describe your experience with Central Georgia Fertility Navicent.
The front desk secretary was very rude during my initial call. During office visits, she kept it very short but was nice. I did feel the environment to be very cold and unwelcoming. During my visit where I was asked lots of questions before treatment, I was with a man other than Dr Hawkins and a grad student (also make). That was very uncomfortable for me. I picked Dr Hawkins because I felt more comfortable with a female.
What specific things went wrong at Central Georgia Fertility Navicent?
  • Lost results
  • Provided conflicting information
  • Lost or damaged samples
Describe the specific things that went wrong at Central Georgia Fertility Navicent.
I gave bloodwork and I was told it had been lost. I had to go back in to give more the next day.
7
Doctor
Kristina Hawkins
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Central Georgia Fertility Navicent
Macon
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Successful
10
10
Age 37 - 39
3 Fertility Medications
Recurrent Pregnancy Loss
Black or African-American
Income $0 - $49K
Operations
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I love Dr. Hawkins! We are about the same age. I have a beautiful love story (i married at age 37) and I genuinely feel that she wants me to be pregnant just like a best friend would. With my last loss we used injectables and I got pregnant on the first cycle. Then I lost the baby and Dr. Hawkins got a little emotional as we went into her office. I truly feel she was hurt by the loss of my pregnancy like a best friend would be.
The clinic [Central Georgia Fertility] is great. Unfortunately they are the only clinic in the middle ga area. I wish there were more doctors/nurses. I'm sure they would appreciate more help. That said that doesn't take away from the care I have received.... Dee [a nurse] is awesome. Very thorough with exams and instructions on how to take meds. Returns calls immediately. I never have unanswered questions when I leave the office.
How was your experience with Kristina Hawkins at Central Georgia Fertility Navicent?
I love Dr. Hawkins! We are about the same age. I have a beautiful love story (i married at age 37) and I genuinely feel that she wants me to be pregnant just like a best friend would. With my last loss we used injectables and I got pregnant on the first cycle. Then I lost the baby and Dr. Hawkins got a little emotional as we went into her office. I truly feel she was hurt by the loss of my pregnancy like a best friend would be.
What's one piece of advice would you give a prospective patient of Kristina Hawkins at Central Georgia Fertility Navicent?
You will love her. She is personable and very thorough.
During treatment, were you treated like a number or a human with Kristina Hawkins at Central Georgia Fertility Navicent?
During my last miscarriage, Dr. Hawkins got a little emotional. She felt my pain. The staff know me and I feel as though they want to help me get pregnant and carry the baby to term.
Describe the protocols Kristina Hawkins used in your cycles at Central Georgia Fertility Navicent and their degree of success.
Femara 5mg. I had used clomid under the care of another Dr had miscarriages. Femara is supposed to be better than clomid and we were hoping a different medicine would produce a different outcome. I didn't ovulate on the femara. Injectable cycle 9 days of stim with gonal f. I wanted something more aggressive as I am an older woman. Achieved pregnancy but ultimately had a miscarriage.
Describe your experience with your nurse at Central Georgia Fertility Navicent. (Assigned nurse: Dee Nelson )
Dee is awesome. Very thorough with exams and instructions on how to take meds. Returns calls immediately. I never have unanswered questions when I leave the office.
Describe your experience with Central Georgia Fertility Navicent.
The clinic is great. Unfortunately they are the only clinic in the middle ga area. I wish there were more doctors/nurses. I'm sure they would appreciate more help. That said that doesn't take away from the care I have received.
Describe the costs associated with your care under Kristina Hawkins at Central Georgia Fertility Navicent.
Co pay for visits with Dr. For monitoring, these visits were covered with no co pay. Meds were covered and only required co pay.
10
Doctor
Kristina Hawkins
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Central Georgia Fertility Navicent
Macon
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018, Successful
10
7
Age 26
1 IVF
Anovulation
PCOS
Tubal Blockage
European
Income $100K - $199K
Writer
1st of 2 Docs
Strongly Recommends
Neutral
Successful
Dr. Hawkins is nothing shy of amazing. She truly cares about her patients. My favorite thing about her is that she lays out all the options for treatment plans and gives percentages of success rate. She also warns about cost which I appreciated.... My first 6 mo the seeing Dr. Hawkins we ran many test to see what our issues were. These test included seman analysis, saline ultrasound and blood work. My first medicated cycle we did 50 Mg of clomid to see how I would respond.
I do t have anything good to say about the clinics nurses [Central Georgia Fertility Navicent]. That is who patients see 90% of the time. Most of the time when I came in they had no idea what was going on I would have to remind them where I was in my cycle and why I was there.... In my honest opinion, her nurses were awful. They never return phone calls. See even made jokes about me only having one tube due to an ectopic pregnancy.
How was your experience with Kristina Hawkins at Central Georgia Fertility Navicent?
Dr. Hawkins is nothing shy of amazing. She truly cares about her patients. My favorite thing about her is that she lays out all the options for treatment plans and gives percentages of success rate. She also warns about cost which I appreciated.
What's one piece of advice would you give a prospective patient of Kristina Hawkins at Central Georgia Fertility Navicent?
Be patient with her. She is very busy with them interns but she does have your best interest at heart.
During treatment, were you treated like a number or a human with Kristina Hawkins at Central Georgia Fertility Navicent?
I felt more like a human with Dr. Hawkins because when I was having an ectopic pregnancy she walked with me every step of the way. She consistently checked on me throughout the whole process. We couldn’t have made it through such a tough time without her.
Describe the protocols Kristina Hawkins used in your cycles at Central Georgia Fertility Navicent and their degree of success.
My first 6 mo the seeing Dr. Hawkins we ran many test to see what our issues were. These test included seman analysis, saline ultrasound and blood work. My first medicated cycle we did 50 Mg of clomid to see how I would respond. She monitored the whole first cycle. I responded well, but I did not conceive. My second cycle I did the same medication without monitoring. I conceived. It ended in an ectopic pregnancy that ruptured my left Fallopian tube. Third cycle we did 50 mg of clomid, monitoring, failed round. Fourth we bumped up the dosage to 100 mg and monitoring. Another failed round Fifth round we went to 150 mg and monitoring and plus the trigger shot. Also another failed round. Each time my follicles grew beautifully and I ovulated I just could not conceive. This is when she offered us a referral to an ivf clinic.
Describe your experience with your nurse at Central Georgia Fertility Navicent. (Assigned nurse: Cynthia and Dee)
In my honest opinion, her nurses were awful. They never return phone calls. See even made jokes about me only having one tube due to an ectopic pregnancy.
Describe your experience with Central Georgia Fertility Navicent.
I do t have anything good to say about the clinics nurses. That is who patients see 90% of the time. Most of the time when I came in they had no idea what was going on I would have to remind them where I was in my cycle and why I was there. My biggest advice to new patients would be advocate for yourself. Do not let the nurses push you around.
Describe the costs associated with your care under Kristina Hawkins at Central Georgia Fertility Navicent.
My insurance covered 80 percent with my care from dr. Hawkins.
What specific things went wrong at Central Georgia Fertility Navicent?
  • Lost appointments
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at Central Georgia Fertility Navicent.
On more than one occasion I would show up for monitoring and they would have no idea I was coming or why I was there and they made the appointment. Most of the time if I called I would get their voicemail. It takes at least 2 business days to get a call back. They have forgotten to call me with my lab results on more than one occasion.
10
Doctor
Kristina Hawkins
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Central Georgia Fertility Navicent
Macon
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2012 - 2016, Unsuccessful
10
10
Age 27 - 31
1 IVF
Anovulation
PCOS
European
Income $50K - $99K
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Hawkins is also a teaching dr, so you only see her when necessary (for consults and procedures). Which has never bothered me bc for the most part you only go in for blood test and ultrasounds to check your progress. But, she does review all of the results and responds via nurses....Also, she does not do IVF, she will refer you to another clinic for that, but she will do the monitoring for the IVF cycles.
Very personable and empathetic. They cry when you cry and jump for joy for you! I love everyone in that office [Central Georgia Fertility]....Cynthia and Dee are great! They tolerate me quite well and return my phone calls promptly.
How was your experience with Kristina Hawkins at Central Georgia Fertility Navicent?
Dr. Hawkins is also a teaching dr, so you only see her when neccessary (for consults and procedures). Which has never bothered me bc for the most part you only go in for blood test and ultrasounds to check your progress. But, she does review all of the results and responds via nurses.
What's one piece of advice would you give a prospective patient of Kristina Hawkins at Central Georgia Fertility Navicent?
It has nothing to do with Dr. Hawkins, she's absolutely fantastic, but every woman's body is different and things may not always work the way they should or textbook style. Be patient, be cautiously optomistic and be flexible. Also, she does not do IVF, she will refer you to another clinic for that, but she will do the monitoring for the IVF cycles.
During treatment, were you treated like a number or a human with Kristina Hawkins at Central Georgia Fertility Navicent?
Very personable and empathetic. They cry when you cry and jump for joy for you! I love everyone in that office.
Describe the protocols Kristina Hawkins used in your cycles at Central Georgia Fertility Navicent and their degree of success.
About 3 rounds of clomid, different strengths, no results. 2 rounds of ovidrel, increasing dosages, not enough results. Several rounds of Follistem for a natural insemination, varying dosages trying to get the right number of follicles. 1 cycle resulted in trigger shot. Neg preg test. Moved on to IVF. Dr. Hawkins does not do IVF, but will do monitoring for them.
Describe your experience with the nursing staff at Central Georgia Fertility Navicent.
Cynthia and Dee are great! They tolerate me quite well and return my phone calls promptly.
Describe the costs associated with your care under Kristina Hawkins at Central Georgia Fertility Navicent.
I had insurance for several treatments, fortunately. For noninsurance covered procedures, price could range from $50 to $300 per visit.
10
Doctor
Kristina Hawkins
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Central Georgia Fertility Navicent
Macon
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2015, Unknown Success
10
10
Age 28 - 30
1 IVF
1 Egg Freezing
Anovulation
PCOS
European
Income $50K - $99K
Operations
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Hawkins doesn't do IVF, but does everything else and works closely with clinics that do IVF...She performed all tests and I've met with her 2 times regarding plans of action. She was very knowledgeable and did a good job explaining every step, option, risk, and success rate.
They [the nurses at Central Georgia Fertility Institute] took the time to get to know me and, since I interacted with them the most, were really great about getting my questions answered by the doctor. They listened to me and helped me understand everything.
How was your experience with Kristina Hawkins at Central Georgia Fertility Navicent?
Dr. Hawkins doesn't do IVF, but does everything else and works closely with clinics that do IVF. She has been my primary specialist regarding infertility although I went to another clinic for the egg retrieval and transfer. She performed all tests and I've met with her 2 times regarding plans of action. She was very knowlegeable and did a good job explaining every step, option, risk, and success rate. The nursing staff were also fantastic.
What's one piece of advice would you give a prospective patient of Kristina Hawkins at Central Georgia Fertility Navicent?
To see her first.
During treatment, were you treated like a number or a human with Kristina Hawkins at Central Georgia Fertility Navicent?
Dr. Hawkins and her team were always friendly and empathetic. They listened to me and helped me understand everything.
Describe your experience with the nursing staff at Central Georgia Fertility Navicent.
They took the time to get to know me and, since I interacted with them the most, were really great about getting my questions answered by the doctor.
10
Doctor
Kristina Hawkins
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Central Georgia Fertility Navicent
Macon
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources