She [Dr. Lana Lipkin] was polite and has good maners, and sometimes even friendly...And then your doctor doesn't see you anymore after you reject a test because of a money issue (which was embarrasing to confess)...You feel like she only cared about your wallet...she try to put me on a very strong treatment to make them dissapear, whitout any explanation. Just got an email saying "take this". Didn't even explain for what.
The biggest weakness to me [at New Hope Fertility Center] is that they all act as you already know everything about a fertility treatment, about being pregnant, about the risks...The strengths: they work pretty fast. You don't really have to wait that much everytime you go to the clinic. And definitely the nurses team, the genetic doctor and the billing department were always amazing.
How was your experience with Lana Lipkin at New Hope Fertility Center?
She was polite and has good maners, and sometimes even friendly. But still many times we could tell that everything was about the money.
In this kind of treatment, when you're almost hopeless and a completely ignorant, I guess the human part is very important. You have to fully trust that your doctor cares, that she understand that what you're about to do is the biggest thing in life.
Yes, we know it cost money. We know it is a company... but there's a difference between a company and a factory. And then your doctor doesn't see you anymore after you reject a test because of a money issue (which was embarrasing to confess), neither before the transfer, neither 8 weeks after it...
You feel like she only cared about your wallet.
What's one piece of advice would you give a prospective patient of Lana Lipkin at New Hope Fertility Center?
I would explain my whole experience.
During treatment, were you treated like a number or a human with Lana Lipkin at New Hope Fertility Center?
She was always polite and friendly. Always answer our questions in a very nice and proffesional way.
But sometimes, we felt like we were missing info that shouldn't be asked but told in advance since doctor knew it could happen. Also, at certain point we felt like she was trying to do me unnecesary tests just for the money.
After we rejected the last test since we didn't had the money to affort it and it wasn't going to make us change our decision of doing the transfer no matter what, Lipkin didn't see us anymore, which made us felt like she was "angry".
So neither before the transfer neither 8 weeks after the transfer, we've seen our doctor til we requested it.
That made us feel even more that everything is about the money...
Describe the protocols Lana Lipkin used in your cycles at New Hope Fertility Center and their degree of success.
In general, they were all before eggs retrieval. Only after I had cysts in both ovaries, she try to put me on a very strong treatment to make them dissapear, whitout any explanation. Just got an email saying "take this". Didn't even explain for what.
So I looked for it on internet, and after reading about the side effects that it could have, I rejected it.
At that moment, we decided to try the first transfer, hoping that my own and natural hormones would help with the cysts, since the medication she told me to take was full of it.
Describe your experience with the nursing staff at New Hope Fertility Center.
They were my reason to keep working with NHFC.
They were the most nice, friendly, kind, lovely... There's no enough words to describe absolutely all of them.
Describe your experience with New Hope Fertility Center.
The biggest weakness to me is that they all act as you already know everything about a fertility treatment, about being pregnant, about the risks...
I was 8 weeks and 5 days when I got a pdf about how to take care of my pregnancy on my 1st trimester...
Also, they don't want to admit that you're pregnant at any moment. I guess because they're scared of legal process. But still... That makes you feel kind of hopeless. I signed a paper that says I understand the risk of abortion so there's no need to be that "cold".
The strengths: they work pretty fast. You don't really have to wait that much everytime you go to the clinic. And definitely the nurses team, the genetic doctor and the billing department were always amazing.
Describe your experience with your monitoring appointments at New Hope Fertility Center.
So far so easy. Nurses were amazing!
Describe the costs associated with your care under Lana Lipkin at New Hope Fertility Center.
I guess we have spent around $30.000 in 3 egg retrievals (one didn't work) and one transfer. Plus genetic test, a water sonogram and many other things.
Describe Lana Lipkin's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New Hope Fertility Center.
She agreed with me that, because my age and my height and weight, I should go only with one per time.
What specific things went wrong at New Hope Fertility Center?
- Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at New Hope Fertility Center.
In general, everything went good if you think for how long I've been going (around 10 months). 1 or 2 mistakes... we are humans!
8
Clinic
New Hope Fertility Center
New York