Rated 9.4
Strongly recommend: 91%Don't recommend: 9%9.4
91% strongly recommend
2 reviews
Humanity
9.6
9.6
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.5
9.5
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
2
2
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

LGBTQ Care
8
8
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Responsiveness
3
Poor
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Jefferson Medical College
Residency
Abington Hospital-Jefferson Health
Fellowship
Cedars-Sinai Medical Center

How Doctor Communicates

nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Laura Eisman works in 1 office at

Reproductive Science Center
Rated 8.4
Strongly recommend: 74%Neutral: 9%Don't recommend: 17%8.4

Explore Clinic
Oakland
3300 Webster St
Oakland, CA 94609

2 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2021, Unsuccessful
NPS
10
NPS
10
Age 36
Diminished Ovarian Reserve
Poor Egg Quality
East Asian
Income $200K - $499K
2nd of 2 Docs
6 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Eisman was patient and warm with us. She explained the process in a way that made sense to us and answered all of our questions. She didn't rush us and understood how stressful it was for us. She empathized and talked to us like people...I liked that she was a woman instead of the many male doctors I had already met with. She made me feel comfortable and I felt like she understood what I was going through differently than how a male doctor would.
RSC is large but has several clinics in various cities, making it really convenient. It felt like a big and small company at the same time. There were different departments rather than just a few support staff and nurses, but at the same time, because you had an assigned doctor and doctor's team, there was that personalized care you would get from a smaller clinic.
How was your experience with Laura Eisman at Reproductive Science Center?
I did an initial consultation with Dr. Eisman, and felt very comfortable around her. I liked that she was a woman instead of the many male doctors I had already met with. She made me feel comfortable and I felt like she understood what I was going through differently than how a male doctor would.
During treatment, were you treated like a number or a human with Laura Eisman at Reproductive Science Center?
Dr. Eisman was patient and warm with us. She explained the process in a way that made sense to us and answered all of our questions. She didn't rush us and understood how stressful it was for us. She empathized and talked to us like people.
Describe the protocols Laura Eisman used in your cycles at Reproductive Science Center and their degree of success.
The plan was to do 2-3 IVF cycles in order to do embryo banking. We would do ICSI and PGT testing as well.
Describe your experience with the nursing staff at Reproductive Science Center.
The nurse who did the antra-follicle count was very nice and knowledgeable. She treated me like a human and took the time to talk to me before the exam instead of jumping right in.
Describe your experience with Reproductive Science Center.
RSC is large but has several clinics in various cities, making it really convenient. It felt like a big and small company at the same time. There were different departments rather than just a few support staff and nurses, but at the same time, because you had an assigned doctor and doctor's team, there was that personalized care you would get from a smaller clinic.
Describe the costs associated with your care under Laura Eisman at Reproductive Science Center.
There are multiple options at RSC. You can pay per cycle, or pay for 2 or 3, where the 3-cycle package was the most cost effective per cycle. The 2-cycle program was about $42,000 plus $10,000 in medication, and the 3-cycle package was about $52,000 plus $15,000 in medication. Both options included unlimited FET's.
10
Doctor
Laura Eisman
NPS
Humanity
5 of 5
Communication
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
Reproductive Science Center
Oakland
NPS
Operations
5 of 5
Scheduling
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2021, Consult
NPS
3
NPS
4
Age 41
Uterine Fibroids
Unexplained
European
Income $100K - $199K
Entrepreneur
2nd of 4 Docs
7 IUI With Other Docs
Donor Sperm
LGBTQ
Doesn't Recommend
Doesn't Recommend
Success w/ Doc Too early to know
Dr. Eismen was not blunt, but was also very business like...I think she is smart and can do her job well. She seemed a little green and I feel like I could sense her lack of confidence when I asked certain questions...She was nice enough and not intensely blunt, although I would have appreciated more of a warm demeanor and bedside manner....
The care coordinator [at Reproductive Science Center] would not answer all my questions at once or would give short answers. I have compassion for how busy they are and I also would have to spend more time trying to contact again to get the information I needed. When I let her know this she said that the process can be overwhelming for some people so she tries not to overwhelm people with information. I understand the concept, but if I am asking for the information, I think that is different....
How was your experience with Laura Eisman at Reproductive Science Center?
For me personally, I was excited that Dr.Eisman had specific experience with my type of fertility questions/issues. Although when we met she was very much all business and straight faces except for her slight shift when I spoke of a family medical issue. I think she is smart and can do her job well. She seemed a little green and I feel like I could sense her lack of confidence when I asked certain questions. Also, she chided be for not fully emptying my bladder before an ultrasound ( a complication of an issue she already knew about). When I came back from the bathroom she seemed to try to be nicer but also did not apologize. She was nice enough and not intensely blunt, although I would have appreciated more of a warm demeanor and bedside manner.
What's one piece of advice would you give a prospective patient of Laura Eisman at Reproductive Science Center?
If you like or don't mind a more business oriented provider than she may be for you, but for such a sensitive topic as infertility, I've gone on to look for doctors who can have some level of emotional experience with their patients even if it is not their first language.
During treatment, were you treated like a number or a human with Laura Eisman at Reproductive Science Center?
I felt in the middle, but a little more like a number. Dr. Eismen was not blunt, but was also very business like. She sorted slightly when I told her of family medical issues.
Describe your experience with your nurse at Reproductive Science Center. (Assigned nurse: Blanca)
The care coordinator would not answer all my questions at once or would give short answers. I have compassion for how busy they are and I also would have to spend more time trying to contact again to get the information I needed. When I let her know this she said that the process can be overwhelming for some people so she tries not to overwhelm people with information. I understand the concept, but if I am asking for the information, I think that is different. Otherwise, all other employees were kind and mostly on top of contacting me or sending me things.
Describe your experience with Reproductive Science Center.
Since the reviews of the office staff ere so poor I was hesitant to contact RSC in the first place, but my experience with the office and billing were fine. RSC has a very extensive video education series with multiple modules you must watch and take quizzes on before considering IVF. I think that they are very thorough AND I also think that the videos were almost scaring in their statistics for what can go wrong with IVF health wise. The numbers of possible side effects of IVF aren't huge in comparison with the number of people who go through it but they were still much higher than I would have thought. Maybe they could add a consultation with a IVF Education person at the end of the videos to help people process the intensity. There is a quiz at the end of each module, which I appreciated, because it makes sure people are paying attention to what is going to happen to their bodies.
Describe the costs associated with your care under Laura Eisman at Reproductive Science Center.
IUI would be $3063 per cycle plus ad ons of different pre and post services if needed
3
Doctor
Laura Eisman
NPS
Humanity
3 of 5
Communication
2 of 5
Frequency Seen
1 of 5
LGBTQ Care
4 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
3 of 5
4
Clinic
Reproductive Science Center
Oakland
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
LGBTQ Care
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5