Rated 6.8
Strongly recommend: 28%Neutral: 38%Don't recommend: 33%6.8
28% strongly recommend
22 reviews
Humanity
7.9
7.9
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
7.8
7.8
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
4.9
4.9
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8.2
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U. of Illinois
Residency
Wayne State
Fellowship
U. of Illinois

How Doctor Communicates

nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Laura Reuter works at

Midwest Fertility Specialists
Rated 8.7
Strongly recommend: 74%Neutral: 15%Don't recommend: 11%8.7

At 1 office

Carmel
12188-A N. Meridian St.
Carmel, IN 46032
317-571-1637
Explore Clinic

22 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2019, Unknown Success
8
9
Age 36 - 39
2 IUI
Unexplained
European
Income $50K - $99K
Only Doc Seen
Neutral
Strongly Recommends
Success w/ Doc Too early to know
We began with Letrozol, and on the morning of our first scheduled IUI we had to cancel because my husband’s sperm count came back to low. Dr. Reuter set up an appointment with a specialist for my husband. After we got his issues squared away, we went back to the letrozol, unfortunately after 3 attempts Dr. Reuter discovered that i was ovulating prematurely and we kept missing the window for the iui. She called after the 3rd cancellation and suggested that we switch to an injectable. We have now made it through two IUIs. If this last one doesn’t take we are scheduled for another consultation and a change of plan.
Everyone at MFS is very nice, attentive, and helpful. The only weakness i would say that they have is that sometimes if you have to have an appointment on the weekend, the staff seems a little bit more unorganized and uninformed.... Shelly has been wonderful. She is very patient and understanding. She has answered my questions and gone over the medications and procedures. She always returns my phone calls within that business day.
How was your experience with Laura Reuter at Midwest Fertility Specialists?
She is very proactive and up front with you. If for some reason she doesn’t think you’re going to get the outcome you’re hoping for she’ll tell you and make another plan. I feel that she explains things well and will answer all questions. She has always been available to me for a telephone consultation when I’ve needed it, as her office is about an hour drive from where I live.
Describe the protocols Laura Reuter used in your cycles at Midwest Fertility Specialists and their degree of success.
We began with Letrozol, and on the morning of our first scheduled IUI we had to cancel because my husband’s sperm count came back to low. Dr. Reuter set up an appointment with a specialist for my husband. After we got his issues squared away, we went back to the letrozol, unfortunately after 3 attempts Dr. Reuter discovered that i was ovulating prematurely and we kept missing the window for the iui. She called after the 3rd cancellation and suggested that we switch to an injectable. We have now made it through two IUIs. If this last one doesn’t take we are scheduled for another consultation and a change of plan.
Describe your experience with your nurse at Midwest Fertility Specialists. (Assigned nurse: Shelly )
Shelly has been wonderful. She is very patient and understanding. She has answered my questions and gone over the medications and procedures. She always returns my phone calls within that business day.
Describe your experience with Midwest Fertility Specialists.
Everyone at MFS is very nice, attentive, and helpful. The only weakness i would say that they have is that sometimes if you have to have an appointment on the weekend, the staff seems a little bit more unorganized and uninformed.
Describe the costs associated with your care under Laura Reuter at Midwest Fertility Specialists.
Midwest Fertility attempted to bill my insurance, but since I don’t have coverage for fertility treatments, they have two options, you can pay as you go or purchase an all inclusive package deal.
What specific things went wrong at Midwest Fertility Specialists?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Lost appointments
8
Doctor
Laura Reuter
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Midwest Fertility Specialists
Carmel
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
9
9
Age 38 - 39
1 IUI
Diminished Ovarian Reserve
Male Factor
European
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Reuter called me personally with sensitive test results. She took the time to call after hours to explain the results and what they meant. Dr. Reuter also offered to meet with us at any point to discuss anything in person.... Dr. Reuter suggested a medicated IUI due to my low AMH and my husband's male factor infertility (low motility and morphology). I responded very well to the medication and produced 3 follicles, and had amazing progesterone levels with medication afterwards.
Everyone [Midwest Fertility Specialists] I've interacted with has been very kind and caring. Appointment times/hours aren't always convenient for someone without a very flexible schedule. Be prepared to take time off of work, but that is obviously the nature of needing to see a fertility specialist.... The nurse(s) are kind and welcoming. Sometimes I felt like she assumed I knew everything that was happening or could happen. For example, when I developed a cyst after our medicated IUI I had no idea that could even happen.
How was your experience with Laura Reuter at Midwest Fertility Specialists?
Dr. Reuter is compassionate with her delivery of news that could be discouraging. She thoroughly explains all options and what her recommendations are based on test results. I appreciated her suggestions for tests to get as much information as possible before making any recommendations for further treatment.
What's one piece of advice would you give a prospective patient of Laura Reuter at Midwest Fertility Specialists?
Try and think of as many questions as you can before you go to an appointment with Dr. Reuter. That is your one-on-one time with her, so you want to make the most of your time together. I regret not thinking through more questions before speaking with her. But I do know that she is happy to answer questions that we have, even if it is after speaking with her.
During treatment, were you treated like a number or a human with Laura Reuter at Midwest Fertility Specialists?
Dr. Reuter called me personally with sensitive test results. She took the time to call after hours to explain the results and what they meant. Dr. Reuter also offered to meet with us at any point to discuss anything in person. I really appreciated her taking time to speak to me personally and allowed time for me to ask questions as well. She really makes herself as available as possible.
Describe the protocols Laura Reuter used in your cycles at Midwest Fertility Specialists and their degree of success.
Dr. Reuter suggested a medicated IUI due to my low AMH and my husband's male factor infertility (low motility and morphology). I responded very well to the medication and produced 3 follicles, and had amazing progesterone levels with medication afterwards. Unfortunately, the IUI did not result in a pregnancy. I also developed a cyst after that cycle and had to take birth control for 16 days to shrink the cyst. During that time, she recommended that my husband get a sperm DNA fragmentation test. The results of that test would help us determine if another IUI would be worthwhile or not. Unfortunately (again), my husband's sperm DNA fragmentation came back at 38%, which is considered abnormal. Due to this, Dr. Reuter explained that another IUI would not be in our best interest and that she would recommend IVF if we wanted to pursue further treatment. We are currently saving money and taking time to decide if IVF is something we can do or not.
Describe your experience with your nurse at Midwest Fertility Specialists. (Assigned nurse: Shelly)
The nurse(s) are kind and welcoming. Sometimes I felt like she assumed I knew everything that was happening or could happen. For example, when I developed a cyst after our medicated IUI I had no idea that could even happen. So when she told me, I was blindsided and felt so devastated (I blame all of the medication for my reaction though!). Over-explaining is never a problem in my opinion, so I would have appreciated a little more explanation to help me understand things better.
Describe your experience with Midwest Fertility Specialists.
Everyone I've interacted with has been very kind and caring. Appointment times/hours aren't always convenient for someone without a very flexible schedule. Be prepared to take time off of work, but that is obviously the nature of needing to see a fertility specialist. Trying to grow your family is more important than work! There were some issues with paperwork and receiving my husband's test results in the beginning. We finally got it figured out, but it was unfortunate that it wasn't taken care of from the start.
Describe the costs associated with your care under Laura Reuter at Midwest Fertility Specialists.
Unfortunately, our insurance doesn't have fertility coverage. After an HSG, several semen analyses, ultrasounds, blood work, medication, and one IUI, we have probably spent around $5,000 so far.
9
Doctor
Laura Reuter
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Midwest Fertility Specialists
Carmel
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Successful
8
9
Age 35
3 IUI
Recurrent Pregnancy Loss
Other
Income $100K - $199K
Operations
Only Doc Seen
Neutral
Strongly Recommends
Successful
My first consultation after my HSG, she [Dr. Laura Reuter] jumped right into IUI with Clomid and trigger injection, which surprised me because I was almost mid cycle, but she went for it. My 2nd IUI she changed my meds to let letrozole, gonal f and trigger- my estrogen was a little lower with letrozole, but she proceeded with IUI because numbers still looked good. My final round she decided to do gonal f and trigger- which resulted in me becoming pregnant!
The clinic [Midwest Fertility Specialists] is very nice and welcoming, they tend to get to know you because of how often you come in. They explain everything as far as timing to you, and help you with anything you may need. There was a billing issue with my husband’s insurance that we had to deal with a few times, but they finally got it resolved
How was your experience with Laura Reuter at Midwest Fertility Specialists?
My very first IUI she did the procedure and made me feel at ease! She was very good with her communication style and put any worries I had away! She was quick to ensure I had all my questions answered and explain the procedures!
What's one piece of advice would you give a prospective patient of Laura Reuter at Midwest Fertility Specialists?
While she doesn’t see you every single visit (as you come in quite a few times) she is always there when you need her! It’s so nice to know you have someone who has your back.
During treatment, were you treated like a number or a human with Laura Reuter at Midwest Fertility Specialists?
From the very beginning Dr Reuter was determined to ensure I got pregnant, all my tests and everything were good, but I was getting frustrated I was getting pregnant. She kept changing my meds until i finally got my positive test on my 3rd IUI! She was very excited for me, and was in the ultrasound room when I got to see my baby for the first time! It was very heartwarming to have her in there.
Describe the protocols Laura Reuter used in your cycles at Midwest Fertility Specialists and their degree of success.
My first consultation after my HSG, she jumped right into IUI with Clomid and trigger injection, which surprised me because I was almost mid cycle, but she went for it. My 2nd IUI she changed my meds to let letrozole, gonal f and trigger- my estrogen was a little lower with letrozole, but she proceeded with IUI because numbers still looked good. My final round she decided to do gonal f and trigger- which resulted in me becoming pregnant!
Describe your experience with the nursing staff at Midwest Fertility Specialists.
You speak to the nursing staff quite often throughout treatments, they are very knowledgeable and know Dr Reuter very well and can almost anticipate her next move. They are very compassionate, and genuinely excited when I found out I was pregnant!
Describe your experience with Midwest Fertility Specialists.
The clinic is very nice and welcoming, they tend to get to know you because of how often you come in. They explain everything as far as timing to you, and help you with anything you may need. There was a billing issue with my husband’s insurance that we had to deal with a few times, but they finally got it resolved
Describe the costs associated with your care under Laura Reuter at Midwest Fertility Specialists.
My health insurance luckily paid for the majority of it since I had not hit my out of pocket yet, so they paid about $2500 for three IUI’s, testing and meds
Describe Laura Reuter's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Midwest Fertility Specialists.
I did not have to have this done
8
Doctor
Laura Reuter
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Midwest Fertility Specialists
Carmel
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Unknown Success
10
10
Age 29 - 31
3 IUI
2 IVF
Male Factor
Poor Egg Quality
European
Latinx
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Reuter is fantastic, very enthusiastic yet extremely realistic. Always shared her "recommendation" but allowed us to chose our path....She always answered all of my questions thoroughly, I never felt rushed. Often times when we met, she would answer all of our questions we had written down, before we even asked them!... After failures ( IUI, egg retrieval etc), Dr. Reuter had fresh ideas, she always adjusted things, we never felt like we were doing the same thing twice. She even solicited/ referred my husband to urology.
It [Midwest Fertility Specialists] is a big clinic. You will not always have the same person drawing your blood or performing your ultrasound. This proved to be beneficial, as some were more proficient/ experienced than others. Although they are open on the weekends, do not expect them to answer the phone on weekends or holidays. You are always greeted and sent off with a smile... I was always able to speak to my nurse, when I did not reach her right away, I knew she would call back by the end of the day.
How was your experience with Laura Reuter at Midwest Fertility Specialists?
Dr. Reuter always showed compassion and empathy. Whenever we spoke on the phone, she would say "sorry" when we had bad news,and would be happy along side us when we finally had better news. She always answered all of my questions thoroughly, I never felt rushed. Often times when we met, she would answer all of our questions we had written down, before we even asked them! She always exuded confidence, which something that is so necessary in this unknown infertility roller coaster.
What's one piece of advice would you give a prospective patient of Laura Reuter at Midwest Fertility Specialists?
Be ready with questions, she will be ready with answers! She is very personable, so if something does not seem right or you have more questions, do not be afraid to ask.
During treatment, were you treated like a number or a human with Laura Reuter at Midwest Fertility Specialists?
Dr. Reuter is fantastic, very enthusiastic yet extremely realistic. Always shared her "recommendation" but allowed us to chose our path.
Describe the protocols Laura Reuter used in your cycles at Midwest Fertility Specialists and their degree of success.
After failures ( IUI, egg retrieval etc), Dr. Reuter had fresh ideas, she always adjusted things, we never felt like we were doing the same thing twice. She even solicited/ referred my husband to urology.
Describe your experience with your nurse at Midwest Fertility Specialists. (Assigned nurse: Shelly)
I was always able to speak to my nurse, when I did not reach her right away, I knew she would call back by the end of the day.
Describe your experience with Midwest Fertility Specialists.
It is a big clinic. You will not always have the same person drawing your blood or performing your ultrasound. This proved to be beneficial, as some were more proficient/ experienced than others. Although they are open on the weekends, do not expect them to answer the phone on weekends or holidays. You are always greeted and sent off with a smile ( office staff is very friendly).
Describe the costs associated with your care under Laura Reuter at Midwest Fertility Specialists.
Facility fee is separate. Payments were due on the first scan day (IVF cycles). When paying out of pocket for meds, they suggested cheaper pharmacies/ options.
Describe Laura Reuter's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Midwest Fertility Specialists.
Dr. Reuter always had MY health at the forefront. If she did not feel something would be "safe" for ME, despite our dreams of being parents, she did not do it.
10
Doctor
Laura Reuter
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Midwest Fertility Specialists
Carmel
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Successful
10
10
Age 32 - 34
1 IVF
Prefer not to answer
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Rueter was very kind during every step. She explained all the choices we had during our first meeting, and then accepted our choices for what direction we wanted to take. We have had early complications during our 2 positive IVF cycles. Dr. Rueter was very compassionate and willing to do anything that she thought would put me to ease and help us with our chances of a successful pregnancy.
Most times, I was in and out of the clinic [Midwest Fertility Specialists] promptly...I always had plenty of time with the Shelly [nurse]. She called when she said she would, replied to my phone calls, and gave me suggestions when we were having problems with insurance covering RX...Due to specific male factors, we knew we would have to either use IUI or IVF. The chances with IVF were higher, and we went with this course of action. Dr. Reuter was a little surprised I think, but supportive. 8 eggs retrieved, 6 progressed to 5 day maturity, 2 came back with chromosomal abnormality meaning we had 4 for implantation. First implant was unsuccessful. Next 2 implants resulted in pregnancy. Each time only 1 embryo implanted.
How was your experience with Laura Reuter at Midwest Fertility Specialists?
Dr. Reuter explained everything (other than the medication; that information was explained by the nurse). I truly felt like she cared about our outcomes, my feelings, and everything in between. She told it to us "straight up", but with as much love as possible.
What's one piece of advice would you give a prospective patient of Laura Reuter at Midwest Fertility Specialists?
The egg retrieval will be more painful than you expect. You are under sedation when it takes place, but I was not aware that I would be sore/ in pain the next day.
During treatment, were you treated like a number or a human with Laura Reuter at Midwest Fertility Specialists?
Dr. Rueter was very kind during every step. She explained all the choices we had during our first meeting, and then accepted our choices for what direction we wanted to take. We have had early complications during our 2 positive IVF cycles. Dr. Rueter was very compassionate and willing to do anything that she thought would put me to ease and help us with our chances of a successful pregnancy.
Describe the protocols Laura Reuter used in your cycles at Midwest Fertility Specialists and their degree of success.
Due to specific male factors, we knew we would have to either use IUI or IVF. The chances with IVF were higher, and we went with this course of action. Dr. Reuter was a little surprised I think, but supportive. 8 eggs retrieved, 6 progressed to 5 day maturity, 2 came back with chromosomal abnormality meaning we had 4 for implantation. First implant was unsuccessful. Next 2 implants resulted in pregnancy. Each time only 1 embryo implanted.
Describe your experience with your nurse at Midwest Fertility Specialists. (Assigned nurse: Shelly)
I always had plenty of time with the Shelly. She called when she said she would, replied to my phone calls, and gave me suggestions when we were having problems with insurance covering RX.
Describe your experience with Midwest Fertility Specialists.
With fertility treatments, everything can change in a day. Most times, I was in and out of the clinic promptly. Sometimes a lot of people would end up needing to come in on a Monday, schedule any visits you can on a non-Monday. You should be aware that you will be there for an hour each time; usually because you will have blood drawn, an ultrasound, and a consultation. I feel like for all 3 of these things to get accomplished within an hour is good timing for any doctors office.
Describe the costs associated with your care under Laura Reuter at Midwest Fertility Specialists.
Our insurance covered most of the charges. We did have co-pays for visits and medication. Some medication was hard to obtain (due to our insurance) and we paid out of pocket. Even with coverage, we still paid over $2000 for each IVF cycle/implant.
Describe Laura Reuter's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Midwest Fertility Specialists.
Since we did PGS testing, the clinic / Dr policy is to only do eSET. We ha no issue with this.
10
Doctor
Laura Reuter
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
Midwest Fertility Specialists
Carmel
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2018, Successful
8
8
Age 31 - 36
6 IUI
Donor Sperm
Anovulation
PCOS
European
Income $50K - $99K
Only Doc Seen
LGBTQ
Neutral
Neutral
Successful
She's [Dr. Laura Reuter] highly knowledgeable so I never doubted her skill or expertise. She answers questions thoroughly and doesn't rush patients through appointments. IUIs were done by nurses but we did need her to do it at one point so she came in and helped. Also, when I had a bleeding scare after I conceived she was on-call and talked me through it. ... Apparently I had PCOS during my first round of treatments but she didn't tell me that.
It's a nice office [MW Fertility Specialists]. There's an accupuncturist right next door who works with the clinic so I think that's really cool. The office staff is really friendly, and remember me by name. The waiting area is nice. The location is kind of inconvenient but there's not too much they can do about that. I also live far away so that's the primary issue here... I'm not a fan of nurse Shelly. She's impatient, kind of cold, and hard to talk to. She does make me feel rushed when I see her and I don't like that. But she follows Dr. Reuter's directives so I go with her when I have appointments.
How was your experience with Laura Reuter at Midwest Fertility Specialists?
She's highly knowledgeable so I never doubted her skill or expertise. She answers questions thoroughly and doesn't rush patients through appointments. IUIs were done by nurses but we did need her to do it at one point so she came in and helped. Also, when I had a bleeding scare after I conceived she was on-call and talked me through it. Thankfully it turned out to be nothing! Now the cons. Apparently I had PCOS during my first round of treatments but she didn't tell me that. I was surprised to find out I have PCOS as I try for my second child. If I'd known that I would've modified my diet, tried different supplements, and otherwise try to minimize the effects of PCOS on my own. Another thing is she's kind of a fat-shamer. She always comments on my weight while I'm there and while I understand obesity impairs fertility I never get any advice other than "eat less." I'm obese, so clearly I'm aware it's a problem. I'd rather leave weight conversations to my PCP. Last con: she's very conservative with treatments. Again, I understand, the risks of multiples is high. But I wish she'd be more okay with twins if they happened. I don't particularly want to experience a multiples pregnancy but I wouldn't avoid doing an IUI with 3 or 4 follicles because of that concern.
What's one piece of advice would you give a prospective patient of Laura Reuter at Midwest Fertility Specialists?
Make sure you come with your questions. She will listen to your concerns and will address everything you ask. Just make sure you're prepared so you can take full advantage of the appointment.
During treatment, were you treated like a number or a human with Laura Reuter at Midwest Fertility Specialists?
She always takes time to answer my questions, which I really appreciate. She makes sure I understand what's going on before our appointment is over. I like that she doesn't make me feel rushed. She also asks about my son, who I conceived under her care, and I like that she remembers.
Describe the protocols Laura Reuter used in your cycles at Midwest Fertility Specialists and their degree of success.
I did 3 cycles with Clomid to start. They yielded 2-3 good-sized follicles with each cycle so I understand why she wanted to keep trying. Statistically you're likely to get pregnant in the first 3 IUI cycles without further intervention if you're relatively young and healthy. I didn't get pregnant, so she did an HSG to see if I had any tube blockages and the ramped up the medication to Femara + FSH. I didn't respond to Femara well and only had 1 follicle. That cycle failed. I did one more IUI with all FSH and that resulted in 2 large follicles (1 20 mm, 1 22 mm) and I got pregnant. I'm trying the same protocol again this month and hope it works!
Describe your experience with your nurse at Midwest Fertility Specialists. (Assigned nurse: Shelly)
I'm not a fan of nurse Shelly. She's impatient, kind of cold, and hard to talk to. She does make me feel rushed when I see her and I don't like that. But she follows Dr. Reuter's directives so I go with her when I have appointments.
Describe your experience with Midwest Fertility Specialists.
It's a nice office. There's an accupuncturist right next door who works with the clinic so I think that's really cool. The office staff is really friendly, and remember me by name. The waiting area is nice. The location is kind of inconvenient but there's not too much they can do about that. I also live far away so that's the primary issue here.
Describe the costs associated with your care under Laura Reuter at Midwest Fertility Specialists.
$800-ish for an oral-medications cycle, $1500 for a FSH cycle.
Describe Laura Reuter's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Midwest Fertility Specialists.
If I were older and only had one shot to get it right, I'd be okay with eSET. But at age 35, if I had to do IVF I would transfer 2 embryos. The likelihood of both implanting isn't that great and I would rather risk twins than not have the procedure work at all. She said there's a 75% chance of getting pregnant with eSET but it's also prohibitively expensive for those not covered by insurance.
8
Doctor
Laura Reuter
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Midwest Fertility Specialists
Carmel
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018, Successful
5
5
Age 25
IVF
Donor Eggs
Diminished Ovarian Reserve
Poor Egg Quality
European
East Asian
Income $100K - $199K
Nurse or HC Services
1st of 3 Docs
Doesn't Recommend
Doesn't Recommend
Successful
Dr. Reuter was very polite. We had a good understanding of what would need to be done. However, she lacked social skills and was occasionally hard to get ahold of. In addition, we started with her in August of 2018 and the egg retrieval procedure was set to happen the first week of July. We didn’t hear until May that she was retiring mid June. We wish we would have chosen a different doctor to follow through with our course and that knowing her retirement was impending, she would’ve advised us to go with a different doctor.
Strengths-scheduling appointments and office hours [MW Fert Spec], nurses Weaknesses-their financial team and expectations, vagueness of professionals, and incompetence when it comes to filling out paperwork or providing info on transport of embryos ... Adria and Cheryl, the nurses we communicated with we usually always on top of things. They returned phone calls promptly and answered questions to the best of their ability.
How was your experience with Laura Reuter at Midwest Fertility Specialists?
Dr. Reuter was very polite. We had a good understanding of what would need to be done. However, she lacked social skills and was occasionally hard to get ahold of. In addition, we started with her in August of 2018 and the egg retrieval procedure was set to happen the first week of July. We didn’t hear until May that she was retiring mid June. We wish we would have chosen a different doctor to follow through with our course and that knowing her retirement was impending, she would’ve advised us to go with a different doctor.
What's one piece of advice would you give a prospective patient of Laura Reuter at Midwest Fertility Specialists?
Don’t expect to get any phone calls from her personally.
During treatment, were you treated like a number or a human with Laura Reuter at Midwest Fertility Specialists?
She presented facts as they were and didn’t sugar coat anything, however I feel like a number when only being called one time and feeling like I was being spoken to by a recording. It didn’t feel as personable.
Describe the protocols Laura Reuter used in your cycles at Midwest Fertility Specialists and their degree of success.
We did a lot of preliminary testing. My sister was the egg donor, so the testing was for all of us (her, my husband, and myself). She helped guide my medication protocol when I switched from synthetic to natural hormones.
Describe your experience with your nurse at Midwest Fertility Specialists. (Assigned nurse: Adria Reed)
Adria and Cheryl, the nurses we communicated with we usually always on top of things. They returned phone calls promptly and answered questions to the best of their ability.
Describe your experience with Midwest Fertility Specialists.
Strengths-scheduling appointments and office hours, nurses Weaknesses-their financial team and expectations, vagueness of professionals, and incompetence when it comes to filling out paperwork or providing info on transport of embryos
Describe the costs associated with your care under Laura Reuter at Midwest Fertility Specialists.
None I specifically remember for the doctor.
Describe Laura Reuter's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Midwest Fertility Specialists.
Not applicable
What specific things went wrong at Midwest Fertility Specialists?
  • Lost paperwork
  • Provided conflicting information
Describe the specific things that went wrong at Midwest Fertility Specialists.
See comments in previous answers.
5
Doctor
Laura Reuter
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
5
Clinic
Midwest Fertility Specialists
Carmel
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2015 - 2018, Successful
8
8
Age 30 - 33
3 IUI
1 IVF
Male Factor
European
Income $100K - $199K
Engineer
Only Doc Seen
Neutral
Neutral
Successful
Dr Reuter and the staff were always willing to see us to answer questions. We had 2-3 additional consultations with Dr Reuter or her nurse just to answer questions...She explained the issues, best course of treatment for best odds, was excited for us when things went well. She called us personally for all of the big ivf cycle updates. Overall we appreciated all the time she took to explain things and help us to have a child with the best odds. We were in control of our treatment.
Multiple times, they [staff at Midwest Fertility Specialists] did not call information to my husband's urologist...Modern clinic. Multiple doctors. Easy to get early morning appointments. No major complaints. Convenient location for those on North side of Indianapolis...They even coordinated with a counseling group in the area to help sort through all the emotions of infertility and going through IVF.
How was your experience with Laura Reuter at Midwest Fertility Specialists?
She explained the issues, best course of treatment for best odds, was excited for us when things went well. She called us personally for all of the big ivf cycle updates. Overall we appreciated all the time she took to explain things and help us to have a child with the best odds. We were in control of our treatment.
What's one piece of advice would you give a prospective patient of Laura Reuter at Midwest Fertility Specialists?
Dr Reuter is less emotional than some of the other doctors in the practice (so I heard from the nurses). But she was still compassionate, and we appreciated the objective discussions.
During treatment, were you treated like a number or a human with Laura Reuter at Midwest Fertility Specialists?
Dr Reuter and the staff were always willing to see us to answer questions. We had 2-3 additional consultations with Dr Reuter or her nurse just to answer questions.
Describe the protocols Laura Reuter used in your cycles at Midwest Fertility Specialists and their degree of success.
Overall strategy was to have two kids. We had male factor infertility with genetic fragmentation problems. I think Dr Reuter targeted getting a reasonable but not too many eggs for the cycle to help improve the odds. I remember expressing concerns about OHSS, but the nurse said the practice had not had any issues in years. I have no female infertility that we know of. I think I did 9-10 days of injections- gonal-f and menopur. They did ovary ultrasounds every 2 days. We did HCG injection before the egg retrieval. I had 19 eggs retrieved, which was more than Dr Reuter targeted. No OHSS. It took me a few days to feel better and function normally after the retrieval. On my husband's side, we worked with a urologist. That Dr recommended getting an immature sperm sample from the testicles to use for the fertilization with ICSI. So my husband had that surgery so the sample was fresh on the same day as egg retrieval. He had a frozen sperm sample back up. This was after a year of him trying different medications (clomid, hcg) to balance his hormones and improve sperm quality. We did a freeze all with the plan to transfer one later in the year. At five days, only two embryos remained. We did PGS testing, and both were normal. I was very glad to do a frozen transfer later so that my hormones and body would be more balanced and ready for the embryo. We did the egg retrieval in July, and FET in September. With the FET, I had to have a regulated cycle with estradiol and later PIO injections. Also with the FET, I did acupuncture weeks before, on the day of transfer, and throughout the pregnancy. The transfer was successful! I had to continue PIO injections through 12 weeks, which was really tough while I was very nauseous. We still have one frozen embryo for transfer later. They recommend transferring about 18 months or later after delivery, and you have to have stopped breastfeeding due to the hormones.
Describe your experience with your nurse at Midwest Fertility Specialists. (Assigned nurse: Shelley)
Overall Shelley was a good nurse. She was always available by phone or appointment to answer questions. Sometimes we would get frustrated by an approach we didn't understand. Talking to her would sort it out.
Describe your experience with Midwest Fertility Specialists.
Overall really good success rate. Modern clinic. Multiple doctors. Easy to get early morning appointments. No major complaints. Convenient location for those on North side of Indianapolis. If you have any questions or concerns, just ask, and they should answer them for you. They even coordinated with a counseling group in the area to help sort through all the emotions of infertility and going through IVF.
Describe the costs associated with your care under Laura Reuter at Midwest Fertility Specialists.
I think it was about $20k for one ivf cycle. About $4k was medication. We spent another $10k on my husband's surgery and specimen handling.
Describe Laura Reuter's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Midwest Fertility Specialists.
From all of my research and the clinic's practice, it is best to transfer only one embryo, especially if it is genetically normal. This reduces the risk of pregnancy complications. I agree with this approach.
What specific things went wrong at Midwest Fertility Specialists?
  • Lost paperwork
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at Midwest Fertility Specialists.
Multiple times, they did not call information to my husband's urologist.
8
Doctor
Laura Reuter
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Midwest Fertility Specialists
Carmel
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
LGBTQ
2016 - 2018, Successful
6
7
Age 37 - 39
10 IUI
1 IVF
Donor Sperm
Endometriosis
PCOS
Poor Egg Quality
Latinx
Income $100K - $199K
Operations
1st of 2 Docs
LGBTQ
Doesn't Recommend
Neutral
Successful
I think at times she [Dr. Reuter] doesn't read the charts before seeing a patient. When she is in there, she doesn't seem rushed. She has been receptive of feedback we have provided and we feel like she has taken action based on that feedback.... We did 4 IUI's first with fertility drugs, now we are on our 2nd IVF with injectable fertility drugs, egg retrieval and transfer. Our first IVF we miscarried.... We hope to do multiple embryo transfer this time
Sometimes they [Midwest Fertility Specialists] seem a little understaffed and appointments can be chaotic. Times where there aren't enough rooms and we are having to move. The staff should be mindful that not every appointment is a happy appointment. For example, after our miscarriage, we had to go in for multiple blood draws to make sure our levels were depleted and a couple staff members were still congratulating us.
How was your experience with Laura Reuter at Midwest Fertility Specialists?
I think at times she doesn't read the charts before seeing a patient. When she is in there, she doesn't seem rushed. She has been receptive of feedback we have provided and we feel like she has taken action based on that feedback.
What's one piece of advice would you give a prospective patient of Laura Reuter at Midwest Fertility Specialists?
Be patient, this is a long process, but ask questions
During treatment, were you treated like a number or a human with Laura Reuter at Midwest Fertility Specialists?
There are times when they haven't read our chart and ask us questions that they should already know. For example, prescriptions they say they want to "try" but are currently on them b/c they have been prescribed by them.
Describe the protocols Laura Reuter used in your cycles at Midwest Fertility Specialists and their degree of success.
We did 4 IUI's first with fertility drugs, now we are on our 2nd IVF with injectable fertility drugs, egg retrieval and transfer. Our first IVF we miscarried.
Describe your experience with your nurse at Midwest Fertility Specialists. (Assigned nurse: Shelly)
Shelly is always available. Takes some time to get to know her, but now we are comfortable with her.
Describe your experience with Midwest Fertility Specialists.
Sometimes they seem a little understaffed and appointments can be chaotic. Times where there aren't enough rooms and we are having to move. The staff should be mindful that not every appointment is a happy appointment. For example, after our miscarriage, we had to go in for multiple blood draws to make sure our levels were depleted and a couple staff members were still congratulating us.
Describe the costs associated with your care under Laura Reuter at Midwest Fertility Specialists.
We had $15,000 from work, then the rest was out of pocket
Describe Laura Reuter's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Midwest Fertility Specialists.
We hope to do multiple embryo transfer this time
What specific things went wrong at Midwest Fertility Specialists?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to inform you of changes in protocol
Describe the specific things that went wrong at Midwest Fertility Specialists.
We have had a couple examples where we have had to call and remind to call in a prescription. There have also been times where they didn't get the blood work correct and we had to remind them. Also, we have had to call for results when we were told they would call us.
6
Doctor
Laura Reuter
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Midwest Fertility Specialists
Carmel
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2015 - 2016, Unknown Success
6
6
Age 30 - 31
3 IUI
1 IVF
Egg Freezing
1 Embryo Freezing
Unexplained
European
Income $50K - $99K
Teacher
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Success w/ Doc Not sure
[With Dr. Laura Reuter] I first had 3 cycles of timed intercourse with letrozole and a trigger shot and followed with crinone gel. -all of these cycles were unsuccessful. I then had 3 IUIs with letrozole and a trigger shot followed by crinone gel. -all of these cycles were unsuccessful. I got pregnant naturally on an "off" cycle between IUIs and was given crinone gel. Sadly I miscarried around 8 weeks. I had one egg retrieval where I took folistim. Of the eggs retrieved 9 fertilized and 5 made it to 5 day blasts. I then had my first FET transferring 2 eggs. I became pregnant with one baby. I was taking PIO injections daily. Baby was doing great and had a high heart rate at 7 and 9 weeks. However at my 12 week appointment the baby had passed and I had a D & C that evening. I waited 2 months and then had another FET with 2 eggs. Sadly neither took. I took a few months off and was preparing to use my last frozen embryo, but on the day of my transfer the embryo did not survive the thaw.
Shelly [a nurse at Midwest Fertility Specialists] was good at returning calls and giving training on different medications and treatments.... The communication was slow at times and that made it hard to interpret results and plan accordingly.... Facilities are very nice, easy to get to and comfortable. Weakness would be the time it takes to communicate back and forth with your Dr.
How was your experience with Laura Reuter at Midwest Fertility Specialists?
I felt like I was given high quality medical care by Dr Reuter and her staff. She was kind and caring in all of our encounters. Unfortunately after being treated for almost 2 years by Dr Reuter she still did not give me a formal diagnosis and I suffered 2 miscarriages and no living babies/successful pregnancies.
What's one piece of advice would you give a prospective patient of Laura Reuter at Midwest Fertility Specialists?
I feel like you need to be clear with what you expect from her treatment. Not only did I want to have a baby, but I wanted to know why I was having a hard time having a baby since I had conceived my daughter without fertility treatment. She focused her attention on getting me pregnant and not so much on figuring out why I wasn't getting pregnant.
During treatment, were you treated like a number or a human with Laura Reuter at Midwest Fertility Specialists?
She seemed genuinely concerned about my emotions, my only complaint was that she was not always timely in returning my calls or reaching out to me. For example she didn't call to check on me for several days after I had a D & C following my successful FET. My baby had a heartbeat at 7 and 10 weeks but at 12 weeks had passed. I would have thought she would have wanted to consult with me immediately and check to see how I was doing. Instead I had to call her office to request to speak to her. I'm not sure how much of this was her control or simply information being passed around in the office before it got to her...
Describe the protocols Laura Reuter used in your cycles at Midwest Fertility Specialists and their degree of success.
I first had 3 cycles of timed intercourse with letrozole and a trigger shot and followed with crinone gel. -all of these cycles were unsuccessful. I then had 3 IUIs with letrozole and a trigger shot followed by crinone gel. -all of these cycles were unsuccessful. I got pregnant naturally on an "off" cycle between IUIs and was given crinone gel. Sadly I miscarried around 8 weeks. I had one egg retrieval where I took folistim. Of the eggs retrieved 9 fertilized and 5 made it to 5 day blasts. I then had my first FET transferring 2 eggs. I became pregnant with one baby. I was taking PIO injections daily. Baby was doing great and had a high heart rate at 7 and 9 weeks. However at my 12 week appointment the baby had passed and I had a D & C that evening. I waited 2 months and then had another FET with 2 eggs. Sadly neither took. I took a few months off and was preparing to use my last frozen embryo, but on the day of my transfer the embryo did not survive the thaw.
Describe your experience with your nurse at Midwest Fertility Specialists. (Assigned nurse: Shelly )
Shelly was good at returning calls and giving training on different medications and treatments.
Describe your experience with Midwest Fertility Specialists.
Facilities are very nice, easy to get to and comfortable. Weakness would be the time it takes to communicate back and forth with your Dr.
Describe the costs associated with your care under Laura Reuter at Midwest Fertility Specialists.
Facility fee Procedure fee Consult fee
Describe Laura Reuter's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Midwest Fertility Specialists.
I transferred 2 each time. My Dr said 2 was all she would approve given my age and the risk of having more than 2 babies.
What specific things went wrong at Midwest Fertility Specialists?
  • Failed to call with results
Describe the specific things that went wrong at Midwest Fertility Specialists.
The communication was slow at times and that made it hard to interpret results and plan accordingly.
6
Doctor
Laura Reuter
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
6
Clinic
Midwest Fertility Specialists
Carmel
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015, Successful
7
10
Age 32
5 IUI
1 IVF
Unexplained
European
Other
Income $100K - $199K
Lawyer
1st of 2 Docs
Neutral
Strongly Recommends
Successful
She [Dr. Laura Reuter] was very nice and even gave me a hug at our last visit when we saw our twins on the ultrasound!...She was very knowledgeable and quirky. The only negative was sometimes I wanted her to explain more. I didn't get to talk to her very often. I usually had to speak with her nurses.
Midwest Fertility is a large office. They communicate well, and worked well with me when I needed to be "fit in" to the schedule. It is clean and everyone working at the front desk treated me with respect and understanding. I am glad I chose Midwest...IVF "shared risk" plan was $20,500, which included two fresh IVF cycles (if needed) and unlimited frozen cycles. Medication for IVF (one fresh one frozen cycle) was around $5,500 total. I don't remember how much we spent on IUIs. Ultrasounds were about $600 each when they weren't included in the "shared-risk" plan.
How was your experience with Laura Reuter at Midwest Fertility Specialists?
She was very knowledgeable and quirky. The only negative was sometimes I wanted her to explain more. I didn't get to talk to her very often. I usually had to speak with her nurses.
What's one piece of advice would you give a prospective patient of Laura Reuter at Midwest Fertility Specialists?
Be patient. Do your own research and ask LOTS of questions at your first appointment, so you'll have enough information to make choices about how to proceed with your fertility treatment. As someone with unexplained infertility, we had quite a few options. Doing my homework helped us understand the process and the risks.
During treatment, were you treated like a number or a human with Laura Reuter at Midwest Fertility Specialists?
She was very nice and even gave me a hug at our last visit when we saw our twins on the ultrasound!
Describe the protocols Laura Reuter used in your cycles at Midwest Fertility Specialists and their degree of success.
We did two rounds of IUI with injections. No luck with those. We could have done another IUI, but I was frustrated because we didn't have any problems with eggs/sperm, so we went on to IVF. We chose not to do ICSI even though it was recommended, because we wanted "nature" to take its course instead of having someone pick the best sperm. First IVF fresh cycle went well, but ended in a chemical pregnancy. Medication costs were higher than expected because my body needed help producing more follicles/eggs. Just know that YOU will be expected to order more medicine, not your doctor. That surprised me. Second cycle was frozen cycle with our final two embryos. We now have beautiful fraternal twin girls!
Describe your experience with your nurse at Midwest Fertility Specialists. (Assigned nurse: Shelly)
Shelly was nice, but I felt like she was in a hurry to get off the phone with me every time she called me with an update. She would always answer my questions, but I wanted her to be more patient at times. I'm sure she was very busy, so I didn't let it upset me.
Describe your experience with Midwest Fertility Specialists.
Midwest Fertility is a large office. They communicate well, and worked well with me when I needed to be "fit in" to the schedule. It is clean and everyone working at the front desk treated me with respect and understanding. I am glad I chose Midwest.
Describe the costs associated with your care under Laura Reuter at Midwest Fertility Specialists.
IVF "shared risk" plan was $20,500, which included two fresh IVF cycles (if needed) and unlimited frozen cycles. Medication for IVF (one fresh one frozen cycle) was around $5,500 total. I don't remember how much we spent on IUIs. Ultrasounds were about $600 each when they weren't included in the "shared-risk" plan.
7
Doctor
Laura Reuter
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Midwest Fertility Specialists
Carmel
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2013, Successful
10
10
Age 36
2 IUI
Unexplained
Other
Income $0 - $49K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Reuter was very professional. She took everything seriously and explained everything to us upfront. She explained all our tests and how hopeful our course of treatment would be. In the moment, I often thought she was a bit too professional and only told me things about each test or the next step. Never much more, but after I went through the experience, I understood and was completely grateful of how she is as a doctor.
The office [Midwest Fertility Specialists] is clean, modern and comfortable. I appreciated how personal and private it felt. Anytime I called, they were quick to get me through to my nurse or have someone call me back. We knew what to expect and what was happening when we arrived or before we left. They were curtious and understanding with a smile on their faces.
How was your experience with Laura Reuter at Midwest Fertility Specialists?
Dr. Reuter was very professional. She took everything seriously and explained everything to us upfront. She explained all our tests and how hopeful our course of treatment would be. In the moment, I often thought she was a bit too professional and only told me things about each test or the next step. Never much more, but after I went through the experience, I understood and was completely grateful of how she is as a doctor. There are so many scenarios and what ifs, that I would have worried myself even more than I already was. She took all that and didn't let me fuss over things that may not matter. When I had a miscarriage, she was the one who told me that I did get pregnant, so that was very hopeful. While I was devastated, I kept going back to what she told me and it helped get me through and still have hope.
What's one piece of advice would you give a prospective patient of Laura Reuter at Midwest Fertility Specialists?
I have personally referred 2 people to her and they have since had successful pregnancies. I always told them to call the office if they needed ANYTHING! Sometimes we just need to know things are ok and they can help calm the nerves.
During treatment, were you treated like a number or a human with Laura Reuter at Midwest Fertility Specialists?
Dr. Reuter was calm and patient with me when it was often a difficult situation. She explained things so my husband and I could clearly understand. From our first consultation to our last visit we knew exactly what to expect. We could call anytime we had a question or concerns. After I had a miscarriage, she told me the positives of the situation, even though the situation was devestating at the time and then personally called me a couple months after to check on me and see if we would like to try again. She and everyone else in the office was genuinely just as excited when we finally were able to conceive!
Describe the protocols Laura Reuter used in your cycles at Midwest Fertility Specialists and their degree of success.
I only really remember our "goal" was 1 baby.. Dr. Reuter had my best interest in mind through the entire process and I was closely monitored. I ended up with twins, which I was ever so grateful of.
Describe your experience with your nurse at Midwest Fertility Specialists. (Assigned nurse: Nurse Shelley)
Nurse Shelley was fantastic. I saw her every appointment and she was always available to help clarify any questions or concerns we had. The other ladies who did ultrasounds and helped with tests were also amazing. They were a great team and I was their focus at my appointment.
Describe your experience with Midwest Fertility Specialists.
The office is clean, modern and comfortable. I appreciated how personal and private it felt. Anytime I called, they were quick to get me through to my nurse or have someone call me back. We knew what to expect and what was happening when we arrived or before we left. They were curtious and understanding with a smile on their faces.
10
Doctor
Laura Reuter
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Midwest Fertility Specialists
Carmel
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2013, Unsuccessful
0
0
Age 35
4 IUI
1 IVF
Other
European
Income $50K - $99K
1st of 5 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
During our first meeting, Dr. Reuter explained to me the treatment process and some general things about the female cycle. She was very cold and mechanically cited some facts. I did not have the feeling she was interested in me or my personal story at all. When problems occured, I got to talk to her on the phone once. Within the first few minutes, it became clear that she had no idea who I was or had ever looked at the lab results of my blood and hormone tests etc. She was unapproachable and did not care about my case.
The nurses [at MW Fertility Specialists] were cold and I felt like I was not treated like a human being...The clinic washed the sperm I had ordered from a sperm bank and in the process, the sample lost more than 80% of its sperm count and more than half of its volume. The lab director could not explain how this was possible. I did not get a refund or explanation... In a different case, the nurses gave me conflicting information... For the nurses I was just a number. They did not care about me.
How was your experience with Laura Reuter at Midwest Fertility Specialists?
During our first meeting, Dr. Reuter explained to me the treatment process and some general things about the female cycle. She was very cold and mechanically cited some facts. I did not have the feeling she was interested in me or my personal story at all. When problems occured, I got to talk to her on the phone once. Within the first few minutes, it became clear that she had no idea who I was or had ever looked at the lab results of my blood and hormone tests etc. She was unapproachable and did not care about my case.
What's one piece of advice would you give a prospective patient of Laura Reuter at Midwest Fertility Specialists?
Go to a different doctor.
During treatment, were you treated like a number or a human with Laura Reuter at Midwest Fertility Specialists?
Because I barely saw Dr. Reuter. I came in for treatment and I was never asked how I was doing or feeling. The nurses were cold and I felt like I was not treated like a human being.
Describe the protocols Laura Reuter used in your cycles at Midwest Fertility Specialists and their degree of success.
Her treatment strategy was always the same: Force patients to get expensive blood work and ultrasounds done of which the results were never really discussed or ever mentioned again. Then give the patient some treatment options and have the patient (who has not studied medicine and cannot properly weigh her options) make a treatment decision. She never made a treatment decision for me.
Describe your experience with the nursing staff at Midwest Fertility Specialists.
Before one of the IUI attempts, one of the nurses came in and said I had ordered the wrong sperm. This had never been discussed with me and she basically contradicted what Dr. Reuter had told me a few weeks earlier. Big confusion, I still do not know what the problem was. For the nurses I was just a number. They did not care about me.
Describe your experience with Midwest Fertility Specialists.
One sperm sample, I had bought from a sperm bank came out way below the numbers the sperm bank had guaranteed. So, I needed a motility report from the clinic's lab director in order to get a refund from the sperm bank. After long back and forth, I got to talk to the lab director at the clinic. He told me that I had no chance for a refund, because the sample originally had enough sperm count and motility. However, after the lab had washed the sperm, it had lost over 80% of its sperm count and more than half of its milliliter amount. The lab could not explain this. After that my trust in that clinic was gone and I switched to a different one.
Describe the costs associated with your care under Laura Reuter at Midwest Fertility Specialists.
I think an ultrasound was between $350 and $375. An IUI was about $300. A consultation was about $300. The costs for blood tests were the most- about $3000 and some of the tests were redundant, since I already had brought in documentation about the tests and their results. Things like blood type do not change after all.
What specific things went wrong at Midwest Fertility Specialists?
  • Failed to call with results
  • Failed to order appropriate test
  • Provided conflicting information
  • Failed to convey critical information
  • Lost or damaged samples
Describe the specific things that went wrong at Midwest Fertility Specialists.
The clinic washed the sperm I had ordered from a sperm bank and in the process, the sample lost more than 80% of its sperm count and more than half of its volume. The lab director could not explain how this was possible. I did not get a refund or explanation, so I switched clinics. In a different case, the nurses gave me conflicting information.
0
Doctor
Laura Reuter
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
0
Clinic
Midwest Fertility Specialists
Carmel
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
8
8
Age 31 - 32
1 IVF
PCOS
European
Income $50K - $99K
Teacher
Only Doc Seen
Neutral
Neutral
Successful
She [Dr. Reuter] was always very warm and kind, but she also was frank about our chances conceiving. She told us that IUI would give us a ~5% chance, so we knew we wanted to go with IVF instead.... I liked her as a doctor, and I loved the clinic. But I didn't get to actually see her very much. I had to pay to have a phone consultation, which is fine, but I wish I could have seen her in person. My egg retrieval went smoothly, though we got fewer eggs than expected. However, I do have PCOS, which could have affected egg maturity.
[Midwest Fertility Specialists] Strengths: Good receptionists (very kind!), free coffee, lots of magazines, good phlebotomist, fast turnaround times. Weaknesses: You don't get to see the doctor very much. Sometimes it feels like you only interact with the nurse.... Just a few communication mix-ups, and sometimes it seems they forgot what I had said about my case in a voicemail.... She [nurse] was very frank, but she told me all the details
How was your experience with Laura Reuter at Midwest Fertility Specialists?
I liked her as a doctor, and I loved the clinic. But I didn't get to actually see her very much. I had to pay to have a phone consultation, which is fine, but I wish I could have seen her in person. My egg retrieval went smoothly, though we got fewer eggs than expected. However, I do have PCOS, which could have affected egg maturity.
What's one piece of advice would you give a prospective patient of Laura Reuter at Midwest Fertility Specialists?
Ask to see her more if needed. Speak up for yourself!
During treatment, were you treated like a number or a human with Laura Reuter at Midwest Fertility Specialists?
She was always very warm and kind, but she also was frank about our chances conceiving. She told us that IUI would give us a ~5% chance, so we knew we wanted to go with IVF instead.
Describe the protocols Laura Reuter used in your cycles at Midwest Fertility Specialists and their degree of success.
We did IVF with Menopur, Gonal-F, and Cetrotide. I did birth control for a while before starting. We did a Lupron trigger due to fears of OHSS. We got 7 eggs, 5 became embryos, and 3 were tested as PGS normal.
Describe your experience with your nurse at Midwest Fertility Specialists.
She was very frank, but she told me all the details and was always willing to answer any questions. I did call quite frequently to leave voicemails, but she always returned my calls promptly.
Describe your experience with Midwest Fertility Specialists.
Strengths: Good receptionists (very kind!), free coffee, lots of magazines, good phlebotomist, fast turnaround times. Weaknesses: You don't get to see the doctor very much. Sometimes it feels like you only interact with the nurse.
Describe Laura Reuter's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Midwest Fertility Specialists.
She prefers eSET, especially since I have no histories of pregnancy loss and am under 35.
What specific things went wrong at Midwest Fertility Specialists?
  • Provided conflicting information
Describe the specific things that went wrong at Midwest Fertility Specialists.
Just a few communication mix-ups, and sometimes it seems they forgot what I had said about my case in a voicemail.
8
Doctor
Laura Reuter
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Midwest Fertility Specialists
Carmel
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
1
9
Age 30
3 IVF
Diminished Ovarian Reserve
Male Factor
Poor Egg Quality
European
Income $100K - $199K
1st of 2 Docs
Doesn't Recommend
Strongly Recommends
Unsuccessful
Dr. Reuter doesn't have very good people skills. ... She was also not interested in customizing our treatment for us. ... She was unwillingly to modify my treatment even after two failed cycles with no embryos. She also couldn't really give us any reasons our embryos kept arresting. She pushed donor sperm hard even though she knew our insurance coverage would not cover donor gametes. We opted at that time to decline donor material. ...
Midwest [Fertility Specialists] is clean and overall a great clinic despite our lack of success. Their staff is great! They're usually always packed but they still take their time with you. Weekend staff can be questionable at times specifically in terms of fill-in ultrasound techs. ... Shelly [nurse] was kind, compassionate, and truly cared. She helped us transition to another RE at Midwest for our third cycle.
How was your experience with Laura Reuter at Midwest Fertility Specialists?
She isn't very personable. She didn't care about us or our struggle to grow our family. She was unwillingly to modify my treatment even after two failed cycles with no embryos. She also couldn't really give us any reasons our embryos kept arresting. She pushed donor sperm hard even though she knew our insurance coverage would not cover donor gametes. We opted at that time to decline donor material.
What's one piece of advice would you give a prospective patient of Laura Reuter at Midwest Fertility Specialists?
Don't. Choose any other provider at Midwest. We wasted two cycle and endless amounts of heartache under her care. Do your research!
During treatment, were you treated like a number or a human with Laura Reuter at Midwest Fertility Specialists?
Dr. Reuter doesn't have very good people skills. She did not like my husband and spent as little time with us as possible. She was also not interested in customizing our treatment for us.
Describe the protocols Laura Reuter used in your cycles at Midwest Fertility Specialists and their degree of success.
She has me on max doses of menopur and gonal-f for both cycles. Neither cycle produced any embryos. Seven eggs both cycles (five were mature each time).
Describe your experience with your nurse at Midwest Fertility Specialists. (Assigned nurse: Shelly)
Shelly was kind, compassionate, and truly cared. She helped us transition to another RE at Midwest for our third cycle.
Describe your experience with Midwest Fertility Specialists.
Midwest is clean and overall a great clinic despite our lack of success. Their staff is great! They're usually always packed but they still take their time with you. Weekend staff can be questionable at times specifically in terms of fill-in ultrasound techs.
Describe the costs associated with your care under Laura Reuter at Midwest Fertility Specialists.
We paid $0 out of pocket due to VA funding.
Describe Laura Reuter's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Midwest Fertility Specialists.
We never made it this far in our treatment.
What specific things went wrong at Midwest Fertility Specialists?
  • Failed to consider drug intolerance
Describe the specific things that went wrong at Midwest Fertility Specialists.
I was seemingly allergic to cetrotide but Dr. Reuter did not seem to be concerned.
1
Doctor
Laura Reuter
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Midwest Fertility Specialists
Carmel
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Unknown Success
8
10
Age 31 - 33
1 IVF
Donor Sperm
Male Factor
Other
Income $50K - $99K
Teacher
1st of 2 Docs
Neutral
Strongly Recommends
Success w/ Doc Not sure
She [Dr. Laura Reuter] was caring and compassionate. I truly felt she wanted this to work for us! After our fresh transferred failed she was caring! She was excited and caring when our first FET worked and I could tell she was excited for us! Unfortunately our final FET with our last embryo work but ended in miscarriage and she was very considerate of my feelings and even calling me on her personal phone to check up on me!
I love how they [Midwest Fertility Specialists- Carmel] were very friendly in that stressful time it’s nice to see a smiling face. They got you in quickly which was great especially if you needed to get back to work. I hate that it’s an hour from my home.... I was able to transfer two embryos each time, I wish I was told the the percentage of getting pregnant with two babies wasn’t that much higher then if you just transferred one. I probably would have only transferred one at a time.
How was your experience with Laura Reuter at Midwest Fertility Specialists?
She was caring and compassionate. I truly felt she wanted this to work for us! After our fresh transferred failed she was caring! She was excited and caring when our first FET worked and I could tell she was excited for us! Unfortunately our final FET with our last embryo work but ended in miscarriage and she was very considerate of my feelings and even calling me on her personal phone to check up on me!
What's one piece of advice would you give a prospective patient of Laura Reuter at Midwest Fertility Specialists?
She is very soft spoken so listen carefully.
During treatment, were you treated like a number or a human with Laura Reuter at Midwest Fertility Specialists?
She was very sweet and sat and talked to us before we went through any treatment and after our first transferred failed she met with us and talked about why and what we could do differently! I truly felt she cared and wanted us to have a baby!
Describe the protocols Laura Reuter used in your cycles at Midwest Fertility Specialists and their degree of success.
Our IVF was over 3 years ago I don’t remember the protocol very well.
Describe your experience with your nurse at Midwest Fertility Specialists. (Assigned nurse: Shelly )
It was my first time doing IVF and it was a ton of money so I was terrified of something going wrong and Shelly was amazing at answering my annoying paranoid questions!
Describe your experience with Midwest Fertility Specialists.
I love how they were very friendly in that stressful time it’s nice to see a smiling face. They got you in quickly which was great especially if you needed to get back to work. I hate that it’s an hour from my home.
Describe the costs associated with your care under Laura Reuter at Midwest Fertility Specialists.
It was close to $25,000 for IVF an icsi and for each FET (we had 2) it was $5,000
Describe Laura Reuter's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Midwest Fertility Specialists.
I was able to transfer two embryos each time, I wish I was told the the percentage of getting pregnant with two babies wasn’t that much higher then if you just transferred one. I probably would have only transferred one at a time.
8
Doctor
Laura Reuter
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Midwest Fertility Specialists
Carmel
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2017, Unsuccessful
5
N/A
Age 30 - 33
5 IUI
Unexplained
European
Income $100K - $199K
1st of 2 Docs
Doesn't Recommend
Unsuccessful
I only saw Dr. Reuter a couple times. I usually only ever saw or talked to the nurse or US techs...She was very nice and compassionate but I felt like I had a better relationship with the nurse because that's who I saw most, and who did the IUI's. Although we were diagnosed with unexplained fertility, she was quick to push us to IVF, even though we told her we weren't financially really for that yet. Also, a few years after the failed IUI's I stated seeing a different doctor. That doctor immediately suspected I had endometriosis. (I had surgery shortly after and endo was found.) Dr. Reuter never even mentioned that could be an option.
The nurse [at Midwest Fertility Specialists] was so busy so she seemed rushed with everything. She was super nice but wasn't able to spend the time with me that I thought she should...Very nice facility that was clean and comfortable. Thre front desk staff was the absolute best. They were sweet and seemed to genuinely care. The lady that did the blood work wad also amazing. She was the nicest and the most sympathetic person there...I only saw Dr. Reuter a couple times. I usually only ever saw or talked to the nurse or US techs.
How was your experience with Laura Reuter at Midwest Fertility Specialists?
She was very nice and compassionate but I felt like I had a better relationship with the nurse because that's who I saw most, and who did the IUI's. Although we were diagnosed with unexplained fertility, she was quick to push us to IVF, even though we told her we weren't financially really for that yet. Also, a few years after the failed IUI's I stated seeing a different doctor. That doctor immediately suspected I had endometriosis. (I had surgery shortly after and endo was found.) Dr. Reuter never even mentioned that could be an option.
What's one piece of advice would you give a prospective patient of Laura Reuter at Midwest Fertility Specialists?
Do your research and get informed. Ask questions and speak up.
During treatment, were you treated like a number or a human with Laura Reuter at Midwest Fertility Specialists?
I only saw Dr. Reuter a couple times. I usually only ever saw or talked to the nurse or US techs.
Describe the protocols Laura Reuter used in your cycles at Midwest Fertility Specialists and their degree of success.
3 medicated cycles with letrozole and timed intercourse.. 2 medicated IUI cycles with letrizole and follistim... 1 medicated IUI cycle with only (twice the dose) of follistim.. all cycles finished with prometrium during the 2 week wait.
Describe your experience with your nurse at Midwest Fertility Specialists. (Assigned nurse: Nurse Shelly)
The nurse was so busy so she seemed rushed with everything. She was super nice but wasn't able to spend the time with me that I thought she should.
Describe your experience with Midwest Fertility Specialists.
Very nice facility that was clean and comfortable. Thre front desk staff was the absolute best. They were sweet and seemed to genuinely care. The lady that did the blood work wad also amazing. She was the nicest and the most sympathetic person there.
What specific things went wrong at Midwest Fertility Specialists?
  • Provided conflicting information
5
Doctor
Laura Reuter
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
Operations
Nursing Staff
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unknown Success
7
7
Age 33 - 34
3 IUI
Donor Sperm
Unexplained
European
Income $200K - $499K
Only Doc Seen
LGBTQ
Neutral
Neutral
Success w/ Doc Not sure
Dr. Reuter is very knowledgeable, thorough and is comfortable with aggressive treatment which I appreciate. She will share details if she knows that is what you want, but doesn't seem to do that naturally. She listens to your concerns and adjusts her style based on those. Overall, I have been very pleased with Dr. Reuter's care...As long as I see Dr. Reuter or her nurse I feel like I get very personal care.
There has been some confusion [at Midwest Fertility] over the type of donor sperm to order. I have been told that IUI or ICI ready are both fine, but also told to use IUI...As long as I see Dr. Reuter or her nurse I feel like I get very personal care. Unfortunately, there have been times when I have seen other nurses in the office and haven't felt as much like a human...Shelly is great. She takes time to explain things, answer all of my questions and really listens.
How was your experience with Laura Reuter at Midwest Fertility Specialists?
Dr. Reuter is very knowledgeable, thorough and is comfortable with aggressive treatment which I appreciate. She will share details if she knows that is what you want, but doesn't seem to do that naturally. She listens to your concerns and adjusts her style based on those. Overall, I have been very pleased with Dr. Reuter's care.
What's one piece of advice would you give a prospective patient of Laura Reuter at Midwest Fertility Specialists?
Make sure that she understands your expectations and the level of communication/detail that makes you comfortable.
During treatment, were you treated like a number or a human with Laura Reuter at Midwest Fertility Specialists?
As long as I see Dr. Reuter or her nurse I feel like I get very personal care. Unfortunately, there have been times when I have seen other nurses in the office and haven't felt as much like a human.
Describe the protocols Laura Reuter used in your cycles at Midwest Fertility Specialists and their degree of success.
I began treatment with Letrozole and IUI. The first round of treatment produced 1 follicle, but was unsuccessful. Our next round of treatment we moved to Follistim 100 IU, we still got 1 nice follicle, but the cycle was unsuccessful. The next cycle we moved up to Follistim 150 IU and got 3 mature follicles and some smaller ones. The cycle was unsuccessful and I actually probably overstimulated because I ended up with a cyst and had to take a break for a month. This cycle we are doing Follistim 125 IU and will see how that works.
Describe your experience with your nurse at Midwest Fertility Specialists. (Assigned nurse: Shelly )
Shelly is great. She takes time to explain things, answer all of my questions and really listens.
What specific things went wrong at Midwest Fertility Specialists?
  • Provided conflicting information
Describe the specific things that went wrong at Midwest Fertility Specialists.
There has been some confusion over the type of donor sperm to order. I have been told that IUI or ICI ready are both fine, but also told to use IUI.
7
Doctor
Laura Reuter
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Midwest Fertility Specialists
Carmel
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
6
10
Age 30
Fertility Medications
Male Factor
PCOS
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Doesn't Recommend
Strongly Recommends
Success w/ Doc Not sure
She [Dr. Reuter] directed most questions and statements to me, even though my husband was there as well. My husband asked questions, but she mainly just talked to me instead of addressing his questions.... but during our initial visit with Dr. Reuter, she gave us a lot of good information and options for treatment that would be best for us. She mainly addressed me and not my husband, which made him feel uncomfortable and not part of the process.
They [Midwest Fertility Specialists] are very easy to work with in terms of appointment times and scheduling. They see patients as early as 7 am! Nothing but positives so far. They allowed my husband to collect a semen sample at home, which was really helpful for him. The staff is all very courteous and professional.... Shelly is great at responding to phone calls and in answering questions in a timely manner....
How was your experience with Laura Reuter at Midwest Fertility Specialists?
We are still waiting to undergo egg retrieval and IVF (my husband has to undergo a separate procedure from a urologist first), but during our initial visit with Dr. Reuter, she gave us a lot of good information and options for treatment that would be best for us. She mainly addressed me and not my husband, which made him feel uncomfortable and not part of the process.
What's one piece of advice would you give a prospective patient of Laura Reuter at Midwest Fertility Specialists?
Ask lots of questions and don’t be afraid to ask for clarification if you need it.
During treatment, were you treated like a number or a human with Laura Reuter at Midwest Fertility Specialists?
She directed most questions and statements to me, even though my husband was there as well. My husband asked questions, but she mainly just talked to me instead of addressing his questions.
Describe your experience with your nurse at Midwest Fertility Specialists. (Assigned nurse: Shelly)
Shelly is great at responding to phone calls and in answering questions in a timely manner.
Describe your experience with Midwest Fertility Specialists.
They are very easy to work with in terms of appointment times and scheduling. They see patients as early as 7 am! Nothing but positives so far. They allowed my husband to collect a semen sample at home, which was really helpful for him. The staff is all very courteous and professional.
Describe Laura Reuter's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Midwest Fertility Specialists.
We have not gotten to this portion of treatment yet, but she said that she prefers single embryo transfer, especially for our first IVF attempt and for my age (I will be 30 when we do our first cycle).
6
Doctor
Laura Reuter
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
10
Clinic
Midwest Fertility Specialists
Carmel
Operations
Scheduling
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unknown Success
10
10
Age 37
Fertility Medications
Male Factor
Uterine Fibroids
European
Native American
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
She ]Dr. Reuter] is kind and explains things well. Over time, it was easy to see her compassion shine through. She seems to sincerely care about explaining things and about positive results. She is a wealth of knowledge and she seemed to put our whole picture together well...She is so kind and patient. Her staff is excellent....Give her a chance beyond the first visit. While she may seem informative, one can miss the compassionate side of her.
Our consultation [at MN Fert Specialists] (initial) was about $270. Our second consultation was $85 (and much more informative). IVF costs about $14,000-$16,000 before meds...Her [Dr. Reuter's] staff is excellent...In our early stages, it was difficult to get SA results. That was a one time thing and was quickly resolved....Very responsive and helpful. They were definitely on our side!!...I didn't have much of a say in which of the 4 doctors we saw, but it seems that they are all excellent. I would choose this clinic!!
How was your experience with Laura Reuter at Midwest Fertility Specialists?
She is kind and explains things well. Over time, it was easy to see her compassion shine through. She seems to sincerely care about explaining things and about positive results. She is a wealth of knowledge and she seemed to put our whole picture together well.
What's one piece of advice would you give a prospective patient of Laura Reuter at Midwest Fertility Specialists?
Give her a chance beyond the first visit. While she may seem informative, one can miss the compassionate side of her.
During treatment, were you treated like a number or a human with Laura Reuter at Midwest Fertility Specialists?
She is so kind and patient. Her staff is excellent.
Describe the protocols Laura Reuter used in your cycles at Midwest Fertility Specialists and their degree of success.
I will be on menopur, gonal-f, and cetrotide. I'll do a 10,000 hcg booster. I'll then be on estrace, PIO, etc.
Describe your experience with your nurse at Midwest Fertility Specialists. (Assigned nurse: Shelly)
Very responsive and helpful. They were definitely on our side!!
Describe your experience with Midwest Fertility Specialists.
I didn't have much of a say in which of the 4 doctors we saw, but it seems that they are all excellent. I would choose this clinic!!
Describe the costs associated with your care under Laura Reuter at Midwest Fertility Specialists.
Our consultation (initial) was about $270. Our second consultation was $85 (and much more informative). IVF costs about $14,000-$16,000 before meds.
Describe Laura Reuter's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Midwest Fertility Specialists.
She was a strong proponent of a single embryo transfer because of improvements in IVF and the hope for a healthy single pregnancy.
What specific things went wrong at Midwest Fertility Specialists?
  • Failed to call with results
Describe the specific things that went wrong at Midwest Fertility Specialists.
In our early stages, it was difficult to get SA results. That was a one time thing and was quickly resolved.
10
Doctor
Laura Reuter
Humanity
Communication
Frequency Seen
Compassion
Explained risks
10
Clinic
Midwest Fertility Specialists
Carmel
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017 - 2018, Successful
10
10
Age 25 - 26
3 IUI
Male Factor
Other
European
Income $0 - $49K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Felt like Dr Reuter really cared about helping us start our family...She was very detailed in her care and made us feel very at ease despite going through something so stressful. After meeting her during our consultation/second opinion, I really believed if anyone was going to get us there, it would be her...I would take vitamins daily. Fermera, an ultrasound to check follicules, then the trigger shot, and then the iui procedure.
Each iui [at Midwest Fertility Specialists] was about $700...I really loved all the staff. Everyone was always upbeat and compassionate. I felt comfortable and full of hope at each appointment which I did not feel at the first clinic/doctor I met with. I felt valued...[All the nurses are] very polite and made us feel very welcome and comfortable during a stressful time...I would take vitamins daily. Fermera, an ultrasound to check follicules, then the trigger shot, and then the iui procedure.
How was your experience with Laura Reuter at Midwest Fertility Specialists?
She was very detailed in her care and made us feel very at ease despite going through something so stressful. After meeting her during our consultation/second opinion, I really believed if anyone was going to get us there, it would be her
During treatment, were you treated like a number or a human with Laura Reuter at Midwest Fertility Specialists?
Felt like Dr Reuter really cared about helping us start our family. The whole atmosphere at Midwest was wonderful
Describe the protocols Laura Reuter used in your cycles at Midwest Fertility Specialists and their degree of success.
I would take vitamins daily. Fermera, an ultrasound to check follicules, then the trigger shot, and then the iui procedure.
Describe your experience with the nursing staff at Midwest Fertility Specialists.
Loved everyone one there. All very polite and made us feel very welcome and comfortable during a stressful time
Describe your experience with Midwest Fertility Specialists.
I really loved all the staff. Everyone was always upbeat and compassionate. I felt comfortable and full of hope at each appointment which I did not feel at the first clinic/doctor I met with. I felt valued
Describe the costs associated with your care under Laura Reuter at Midwest Fertility Specialists.
Each iui was about $700
10
Doctor
Laura Reuter
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Midwest Fertility Specialists
Carmel
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
0
7
Age 24 - 25
1 IVF
Other
Other
Income $50K - $99K
1st of 2 Docs
Doesn't Recommend
Neutral
Unsuccessful
She [Dr. Reuter] is so knowledgeable! If you’re looking for facts, absolutely. If you’re looking for someone to help navigate the craziness that is fertility treatment maybe someone else...After my egg retrieval i didn’t have any embryos make it, i received a phone call that was cold, and she did not try to comfort me at all. I understand she’s a doctor but that left me feeling hopeless and cold.
[Midwest Fertility Specialists nurse] helped me through my bad days, and helped guide me through the good days...Overall, it truly is a great clinic. It’s private, not too crowded and great nurses! I love that you can have labs done right there in office, plus they usually get the results within a day or so. I loved the billing team being available through it all so you can do small pieces instead of a huge amount!
How was your experience with Laura Reuter at Midwest Fertility Specialists?
After my egg retrieval i didn’t have any embryos make it, i received a phone call that was cold, and she did not try to comfort me at all. I understand she’s a doctor but that left me feeling hopeless and cold.
What's one piece of advice would you give a prospective patient of Laura Reuter at Midwest Fertility Specialists?
She is so knowledgeable! If you’re looking for facts, absolutely. If you’re looking for someone to help navigate the craziness that is fertility treatment maybe someone else.
During treatment, were you treated like a number or a human with Laura Reuter at Midwest Fertility Specialists?
I loved the nurses, but as a doctor, i didn’t feel like she knew, or cared to know me at all.
Describe the protocols Laura Reuter used in your cycles at Midwest Fertility Specialists and their degree of success.
I started a round of IUI, but due to my special uterus we were unable to continue. We then switched to IVF. I stimulated great, but it seemed my egg quality just wasn’t good enough. I then started taking Metformin.
Describe your experience with your nurse at Midwest Fertility Specialists. (Assigned nurse: Shelly)
Shelly helped me through my bad days, and helped guide me through the good days.
Describe your experience with Midwest Fertility Specialists.
Overall, it truly is a great clinic. It’s private, not too crowded and great nurses! I love that you can have labs done right there in office, plus they usually get the results within a day or so. I loved the billing team being available through it all so you can do small pieces instead of a huge amount!
Describe the costs associated with your care under Laura Reuter at Midwest Fertility Specialists.
It was about $16,000 for our IVF round. For an IUI it was $2000 plus drugs.
0
Doctor
Laura Reuter
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Midwest Fertility Specialists
Carmel
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources