How was your experience with Lauren Johnson at REACH?
I love doctor Johnson, she is always compassionate, positive, and knowledgeable. She is very careful to move your treatment along in the least invasive but thorough fashion possible. She helped us conceive our son, and is currently working with us to conceive another. My only complaint is that I don't see her often in the course of treatment and scheduling a meeting with her can take awhile.
What's one piece of advice would you give a prospective patient of Lauren Johnson at REACH?
Schedule ahead of time if you need a consultation! She's very busy!
During treatment, were you treated like a number or a human with Lauren Johnson at REACH?
I felt like a human in that my nurse and doctor took the time to always ask how I am, they always took the time to explain everything and make sure I understood what was happening. I felt a little like a number in that I didn't really see the doctor very often (2 times in 6 months), they didn't ask or discuss with me before changing my treatment plan from medicated cycles to IUI, and then didn't discuss before perscribing injectable drugs. Also, when I had my chemical pregnancy, my nurse (who always called to relay info and make appts) basically refused to call me back to answer questions and would only answer through email as if she was afraid to interact with an emotional woman (even though I didn't act emotional) Also, the practice has switched from having doctors do monitoring ultrasounds to having PAs do it, and they are fairly cold. They don't share as much about what your ultrasound looks like as the doctors.
Describe the protocols Lauren Johnson used in your cycles at REACH and their degree of success.
Our over all strategy for treatment was to be as minimal as possible because my partner and I are not high income. We did several medicated and monitored cycles with letrozole and clomid (during different cycles) we also used an ovidrel shot for each of those. When they didn't work we moved up to IUI with Clomid and Ovidrel. Our first try did not work, nor the second. Our third was cancelled because I only developed an egg on a blocked tube, but I actually got pregnant that cycle! This time around I tried 4 medicated cycles, then we moved up to IUI with letrozole, Gonal F, and Ovidrel. The first was a fail, the second we added progesterone and a higher dose of Gonal F. It resulted in a chemical pregnancy. We took a month off after, and are planning to do one more IUI before moving on to IVF because of my age.
Describe your experience with your nurse at REACH. (Assigned nurse: Becky)
I generally like my nurse, but when I had a chemical pregnancy I felt like she avoided speaking directly with me. Most of the time she is very excited for you when you get good results, and seems to care a great bit. My only complaint in general is that I often have to remind the nurse that I am allergic to latex and need a non latex ultrasound wand cover.
Describe your experience with REACH.
This clinic is generally very good, they are compassionate, thorough, and will keep your best interest in mind with everything they do, but they could use some changes in the financial department in how they take payment there's difficulty in getting in touch with the financial counselor and they could be more up-front with their prices.
Describe the costs associated with your care under Lauren Johnson at REACH.
We were completely out of pocket with cost. A medicated cycle cost $675 I think, plus the cost of medication which added another $200 or so. IUI was about $1200 with about $600 in medication. There's also bloodwork that may be covered by insurance and the cost of HSG test which was covered by our insurance.
What specific things went wrong at REACH?
- Failed to inform you of changes in protocol