Rated 9
Strongly recommend: 82%Neutral: 18%Don't recommend: 1%9
82% strongly recommend
6 reviews
Humanity
9.5
9.5
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.5
9.5
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
7.3
7.3
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8.2
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U of Pittsburgh
Residency
Magee-Wmns Hospital of UPMC
Fellowship
UCSD

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Li-Shei Lin works at

Kaiser Permanente SoCal
Rated 7.7
Strongly recommend: 39%Neutral: 38%Don't recommend: 23%7.7

At 1 office

San Diego
3250 Fordham St
San Diego, CA 92110
1-800-290-5000
Explore Clinic

2 patient reviews filtered by:

Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Unknown Success
7
8
Age 29 - 30
3 IUI
Anovulation
PCOS
European
Income $200K - $499K
1st of 2 Docs
Neutral
Neutral
Success w/ Doc Too early to know
Dr. Lin - when she was available to meet - always took time and care. The issue is that she's not always available and care gets handed around to other doctor's, and then it's your responsibility as the patient to make sure everyone's on the same page. Being stressed doesn't help this, and sometimes details can get lost...Each doctor has their own style of treatment - Dr. Lin's is very conservative but she explains everything that's going on and the risks of alternate courses of treatment...
[Kaiser - SD has...] Limited office hours especially on the weekends. Staff is friendly and wants to be helpful. Sometimes details get lost...The ladies in the office are really great in person and over the phone they're helpful. I've had a few times where I've had to explain a situation that's long and reception needed to condense my message - details get lost, so I try to boil down the issue and resolution needed. Not always easy when you're dealing with all the hormones/high stakes...
How was your experience with Li-Shei Lin at Kaiser Permanente SoCal?
She's very thorough. As I mentioned in another section, when your care gets handed off to another doctor that's when issues occur. Each doctor has their own style of treatment - Dr. Lin's is very conservative but she explains everything that's going on and the risks of alternate courses of treatment.
What's one piece of advice would you give a prospective patient of Li-Shei Lin at Kaiser Permanente SoCal?
Make sure you get each appointment with her or Dr. Yoo.
During treatment, were you treated like a number or a human with Li-Shei Lin at Kaiser Permanente SoCal?
Dr. Lin - when she was available to meet - always took time and care. The issue is that she's not always available and care gets handed around to other doctor's, and then it's your responsibility as the patient to make sure everyone's on the same page. Being stressed doesn't help this, and sometimes details can get lost.
Describe the protocols Li-Shei Lin used in your cycles at Kaiser Permanente SoCal and their degree of success.
Because of my PCOS they were very light to start with IUI injectables, but when I pushed back they were receptive to upping dosage and explaining why (though that took several calls and messages to get a call back).
Describe your experience with the nursing staff at Kaiser Permanente SoCal.
The ladies in the office are really great in person and over the phone they're helpful. I've had a few times where I've had to explain a situation that's long and reception needed to condense my message - details get lost, so I try to boil down the issue and resolution needed. Not always easy when you're dealing with all the hormones/high stakes.
Describe your experience with Kaiser Permanente SoCal.
Limited office hours especially on the weekends. Staff is friendly and wants to be helpful. Sometimes details get lost.
Describe the costs associated with your care under Li-Shei Lin at Kaiser Permanente SoCal.
$20 copay (with very good health insurance coverage)
What specific things went wrong at Kaiser Permanente SoCal?
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at Kaiser Permanente SoCal.
Notes that one doctor wrote down were misinterpreted by another doctor - caused issues when care had to be handed between physicians. They failed to catch a class C medication I was taking and I had to wait 6 months to start infertility treatment. Requests for calls back often get translated into messages through KP.org.
7
Doctor
Li-Shei Lin
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Kaiser Permanente SoCal
San Diego
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Unsuccessful
7
7
Age 26 - 28
3 IUI
PCOS
European
Latinx
Income $50K - $99K
Teacher
Only Doc Seen
Neutral
Neutral
Unsuccessful
Dr Lin was very helpful in diagnosing my pcos, where other doctors had been unable to do so. She has always been kind and helpful. Even though we have not had success in getting pregnant with Dr Lin, I am so grateful that I was able to be diagnosed and taken seriously.... We started out with just Clomid. We added iui after a couple cycles because it was covered and Dr Lin thought it would improve our chances.... Ask questions and be upfront about your health outside of your fertility
The clinic [Kaiser Permanente SoCal] had great communication and was prompt at returning calls and emails. A weakness is that they are only open Monday through Friday, with the exception of monitoring on Saturdays, only on injectables cycles. So it was harder to schedule iui and monitoring.... I had a $30 copay per visit and medications were between $15-35.... Dr Lin was very helpful in diagnosing my pcos, where other doctors had been unable to do so.
How was your experience with Li-Shei Lin at Kaiser Permanente SoCal?
Dr Lin was very helpful in diagnosing my pcos, where other doctors had been unable to do so. She has always been kind and helpful. Even though we have not had success in getting pregnant with Dr Lin, I am so grateful that I was able to be diagnosed and taken seriously.
What's one piece of advice would you give a prospective patient of Li-Shei Lin at Kaiser Permanente SoCal?
Ask questions and be upfront about your health outside of your fertility
Describe the protocols Li-Shei Lin used in your cycles at Kaiser Permanente SoCal and their degree of success.
We started out with just Clomid. We added iui after a couple cycles because it was covered and Dr Lin thought it would improve our chances.
Describe your experience with Kaiser Permanente SoCal.
The clinic had great communication and was prompt at returning calls and emails. A weakness is that they are only open Monday through Friday, with the exception of monitoring on Saturdays, only on injectables cycles. So it was harder to schedule iui and monitoring.
Describe the costs associated with your care under Li-Shei Lin at Kaiser Permanente SoCal.
I had a $30 copay per visit and medications were between $15-35.
7
Doctor
Li-Shei Lin
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Adaptability
7
Clinic
Kaiser Permanente SoCal
San Diego
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources