Lillian Swiersz

Freyja Clinic

Available Lines of Communication

Doctor available by email
Doctor email
Doctor available by direct line
Direct line to doctor
Not available by cell phone
Not available by personal cell phone
Medical SchoolLoyola Medical School
ResidencyKaiser Permanente
FellowshipStanford Medical Center
Redwood City
570 Price Avenue
Redwood City, CA 94063
650.701.1882
On a scale from 0-10, how likely are you to recommend Lillian Swiersz to a friend?
Strongly recommend: 25%Neutral: 42%Don't recommend: 33%6
5 assessments
  • 25% Strongly recommend (9-10)
  • 42% Neutral (7-8)
  • 33% Don't recommend (0-6)
Humanity
Treated like a number
Treated like a human
7.1
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
Poor communication
Excellent communication
7.6
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
Rarely saw at appts.
Always saw at appts.
9
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
Poor response time
Excellent response time
Poor
Responsiveness

Scale is "poor, ok, good, excellent," and measures how responsive a care team was when patients needed to see or speak to them.

On a scale from 0-10, how likely are you to recommend Freyja Clinic to a friend?
Strongly recommend: 33%Neutral: 56%Don't recommend: 11%7.8
8 assessments
  • 33% Strongly recommend (9-10)
  • 56% Neutral (7-8)
  • 11% Don't recommend (0-6)
5 assessments
7
Age
31
Treated
2017
Success with this Doc
No
Treatment
6 Fertility Medications
Diagnosis
Anovulation, Other
7
She [Dr. Lillian Swiersz] was very by the book and clinical...very knowledgable. explains things more then any other doctor I have worked with, which is very helpful. Maybe overly cautious of things...She can seem a little robotic, but she is nice...She listened to my history and suggested femara, because the clinic does not do clomid. I started the cycle, and she added estrogen because my lining was thin, and we did ultrasounds every few days to monitor. The follicle was growing very slow so she doubled the dosage of femara, and suggested a trigger shot when the follicle gets to 20mm, unfortunately it dropped before it got to 20mm. She also noticed some scar tissue in my uterus, and suggested having it removed if this cycle didn't result in a pregnancy, as it could prevent implementation. After confirmation via Sonohysterography, my regularOBGYN did the hysteroscopy to remove the scar tissue and polyps, so that is was covered under insurance.
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Age
31
Treated
2017
Success with this Doc
No
Race
Latino
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
6 Fertility Medications
Diagnosis
Anovulation, Other
7
How was your experience with Lillian Swiersz at Freyja Clinic?
She was very by the book and clinical. Where sometimes each person has slightly different needs, but she is very knowledgable. explains things more then any other doctor I have worked with, which is very helpful. Maybe overly cautious of things.
What's one piece of advice would you give a prospective patient of Lillian Swiersz at Freyja Clinic?
She can seem a little robotic, but she is nice.
During treatment, were you treated like a number or a human with Lillian Swiersz at Freyja Clinic?
She was personal and asked about me as a person and about my daughter. She shared details about her daughters as well.
Describe the protocols Lillian Swiersz used in your cycles at Freyja Clinic and their degree of success.
She listened to my history and suggested femara, because the clinic does not do clomid. I started the cycle, and she added estrogen because my lining was thin, and we did ultrasounds every few days to monitor. The follicle was growing very slow so she doubled the dosage of femara, and suggested a trigger shot when the follicle gets to 20mm, unfortunately it dropped before it got to 20mm. She also noticed some scar tissue in my uterus, and suggested having it removed if this cycle didn't result in a pregnancy, as it could prevent implementation. After confirmation via Sonohysterography, my regularOBGYN did the hysteroscopy to remove the scar tissue and polyps, so that is was covered under insurance.
Describe your experience with the nursing staff.
Kind and caring.
Describe your experience with Freyja Clinic.
All of the employees are very kind and attentive. The doctors are knowledgable, and the office is always clean and inviting. The draw back is they are pretty much always running late. It is very convenient as they have a small pharmacy and lab upstairs.
Describe the costs associated with your care under Lillian Swiersz at Freyja Clinic.
I do not have infertility insurance, but my insurance provider gave me a discount at the clinic which was very helpful!
What specific things went wrong at Freyja Clinic?
  • Failed to convey critical information
7
Doctor
Lillian Swiersz
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Freyja Clinic
Redwood City
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

8
Age
31
Treated
2015
Success with this Doc
No
Treatment
6 IUI, Donor Sperm
Diagnosis
Male Factor
8
She [Dr. Swiersz] was a good doctor. We didn’t go past the first cycle because we wanted to do IUI with donor Sperm... Of course my husbands numbers were too low so it was turned into a chlomid and time intercourse cycle...The doctor is caring and personable. She also was knowledgeable. I don’t recommend for heterosexual couples interested in donor sperm. .. Of course my husbands numbers were too low so it was turned into a chlomid and time intercourse cycle.
+ Read more
Age
31
Treated
2015
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1st of 2 Docs
Treatment
6 IUI, Donor Sperm
Diagnosis
Male Factor
8
How was your experience with Lillian Swiersz at Palo Alto Medical Foundation?
She was a good doctor. We didn’t go past the first cycle because we wanted to do IUI with donor Sperm and the clinic had rediculous rules around using donor sperm. So we switched doctors but it wasn’t due to her.
What's one piece of advice would you give a prospective patient of Lillian Swiersz at Palo Alto Medical Foundation?
Let her know yours plans up front.
During treatment, were you treated like a number or a human with Lillian Swiersz at Palo Alto Medical Foundation?
She was very warm and caring
Describe the protocols Lillian Swiersz used in your cycles at Palo Alto Medical Foundation and their degree of success.
We were diagnosed with male factor infertility. The initial plan was to try a chlomid IUI cycle. Of course my husbands numbers were too low so it was turned into a chlomid and time intercourse cycle. The cycle failed and when we wanted to try donor sperm we were turned off by the clinics response and lack of support in that area. They just pushed for IVF which we weren’t ready for at the time.
Describe your experience with the nursing staff.
Nursing staff really pushed us for IVF which we weren’t ready for at the time.
Describe your experience with Palo Alto Medical Foundation.
If you plan to do standard IUI or IVF you will probably be fine with this clinic. The doctor is caring and personable. She also was knowledgeable. I don’t recommend for heterosexual couples interested in donor sperm. Since this clinic is on PAMF campus the waiting room is shared with obgyn and there are lots of pregnant people around which is hard to see when you are going through infertility.
Describe the costs associated with your care under Lillian Swiersz at Palo Alto Medical Foundation.
We only did one cycle and initial diagnosis with Dr. Swiersz. We don’t have any insurance coverage and paid a couple thousand dollars out of pocket. It was very expensive.
8
Doctor
Lillian Swiersz
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Palo Alto Medical Foundation
Palo Alto - El Camino
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
37
Treated
2017
Success with this Doc
Yes
Treatment
1 IUI, 2 IVF
Diagnosis
Tubal Blockage
10
Dr. Swiersz did all of our blood work, requested we do the HSG, and while we were figuring things out to do clomid with timed sex. She was honest and real. She seemed to really care. I was always able to email her when I had questions. She always responded in a timely manner. Dr. Swiersz was very knowledgeable and helpful while we were in the early stages on secondary infertility.... We only did one round of clomid with Dr. Swiersz, since we needed to do more and our insurance was not in contract with her clinic.
+ Read more
Age
37
Treated
2017
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 4 Docs
Treatment
1 IUI, 2 IVF
Diagnosis
Tubal Blockage
10
How was your experience with Lillian Swiersz at Freyja Clinic?
Dr. Swiersz did all of our blood work, requested we do the HSG, and while we were figuring things out to do clomid with timed sex. She was honest and real. She seemed to really care. I was always able to email her when I had questions. She always responded in a timely manner. Dr. Swiersz was very knowledgeable and helpful while we were in the early stages on secondary infertility.
What's one piece of advice would you give a prospective patient of Lillian Swiersz at Freyja Clinic?
To make sure you ask about insurance and payments.
During treatment, were you treated like a number or a human with Lillian Swiersz at Freyja Clinic?
Dr. Swiersz was so patient and kind during our time with her. She listened to everything we had to say and answered all questions. She was beyond wonderful. Only reason we left was our insurance would not be covered under Freyja clinic.
Describe the protocols Lillian Swiersz used in your cycles at Freyja Clinic and their degree of success.
We only did one round of clomid with Dr. Swiersz, since we needed to do more and our insurance was not in contract with her clinic.
Describe your experience with Freyja Clinic.
Clinic is VERY busy. I always waited 10-15 minutes before going in. Nurses were friendly enough. I honestly always saw, spoke with, and had majority of my time with Dr. Swiersz. The clinic was not good about billing or scheduling. They just were so busy. The clinic is not only an OBGYN and Fertility clinic, it has pediatrics and Accupuncture as well.
Describe the costs associated with your care under Lillian Swiersz at Freyja Clinic.
Only costs were appointments. Medication and tests were done elsewhere.
What specific things went wrong at Freyja Clinic?
  • Failed to call with results
  • Failed to send your chart to another clinic
10
Doctor
Lillian Swiersz
Communication
Compassion
Explained risks
Frequency seen during appointments
8
Clinic
Freyja Clinic
Redwood City
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

0
Age
33 - 36
Treated
2008 - 2011
Success with this Doc
No
Treatment
5 IUI, 5 IVF, Donor Eggs, Surrogacy
Diagnosis
Diminished Ovarian Reserve, Unexplained
0
She [Dr. Lillian Swiersz] did baseline bloodwork and then used Clomid with a trigger shot for timed intercourse...We didn't feel as though Dr. Swiersz was interested in understanding why we were failing to conceive. When a FSH test came back high (likely due to acupuncture-related chinese herbs), she showed incredible lack of compassion and told us we were very unlikely to ever have children. We promptly found a new doctor...She was very by the book - I felt like she wanted to move us further down the ART process without understanding why we were failing to conceive.
+ Read more
Age
33 - 36
Treated
2008 - 2011
Success with this Doc
No
Race
European
Income
$200K - $499K
Occupation
Order & Number of Docs Seen
1st of 4 Docs
Treatment
5 IUI, 5 IVF, Donor Eggs, Surrogacy
Diagnosis
Diminished Ovarian Reserve, Unexplained
0
How was your experience with Lillian Swiersz at Palo Alto Medical Foundation?
We didn't feel as though Dr. Swiersz was interested in understanding why we were failing to conceive. When a FSH test came back high (likely due to acupuncture-related chinese herbs), she showed incredible lack of compassion and told us we were very unlikely to ever have children. We promptly found a new doctor.
What's one piece of advice would you give a prospective patient of Lillian Swiersz at Palo Alto Medical Foundation?
Don't choose Dr. Swiersz if you prioritize bedside manner.
During treatment, were you treated like a number or a human with Lillian Swiersz at Palo Alto Medical Foundation?
She was very by the book - I felt like she wanted to move us further down the ART process without understanding why we were failing to conceive.
Describe the protocols Lillian Swiersz used in your cycles at Palo Alto Medical Foundation and their degree of success.
Dr. Swiersz was the first RE we met with. She did baseline bloodwork and then used Clomid with a trigger shot for timed intercourse. She did do an ultrasound to check follicle development before the trigger shot.
Describe your experience with Palo Alto Medical Foundation.
It didn't feel as though PAMP had a specialized clinic at all - very baseline services, and nothing that was pushing the boundaries of current science.
Describe the costs associated with your care under Lillian Swiersz at Palo Alto Medical Foundation.
Insurance covered our diagnostic workup and treatment.
Describe Lillian Swiersz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Palo Alto Medical Foundation.
n/a - we didn't do IVF with her.
0
Doctor
Lillian Swiersz
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
3
Clinic
Palo Alto Medical Foundation
Palo Alto - El Camino
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

2
Age
34 - 35
Treated
2010 - 2011
Success with this Doc
No
Treatment
6 IUI, IVF, Egg Freezing
Diagnosis
Diminished Ovarian Reserve
2
She wasn't there most of the time, seemed distracted when she was there. Not aggressive enough... She was always on the phone, seemed over worked.
+ Read more
Age
34 - 35
Treated
2010 - 2011
Success with this Doc
No
Race
European
Income
$200K - $499K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
6 IUI, IVF, Egg Freezing
Diagnosis
Diminished Ovarian Reserve
2
How was your experience with Lillian Swiersz at Palo Alto Medical Foundation?
She was nice but seemed distracted and naive
What's one piece of advice would you give a prospective patient of Lillian Swiersz at Palo Alto Medical Foundation?
be an advocate for yourself
During treatment, were you treated like a number or a human with Lillian Swiersz at Palo Alto Medical Foundation?
She wasn't there most of the time, seemed distracted when she was there. Not aggressive enough
Describe your experience with your nurse at Palo Alto Medical Foundation. (Assigned nurse: Karen)
She was always on the phone, seemed over worked.
What specific things went wrong at Palo Alto Medical Foundation?
  • Failed to call in prescriptions to pharmacy
  • Failed to inform you of changes in protocol
  • Provided conflicting information
2
Doctor
Lillian Swiersz
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
1
Clinic
Palo Alto Medical Foundation
Palo Alto - El Camino
Nursing
Operations
Scheduling
Billing
Educational Resources
– Read less
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Ask this reviewer a question about their experience with Lillian Swiersz at Palo Alto Medical Foundation.

Verified

This patient has provided documentation of treatment at this clinic.