Lindsay Wells

Audubon Fertility

Rated 9.2
Strongly recommend: 82%Neutral: 10%Don't recommend: 8%9.2
82% strongly recommend
82 reviews
Humanity
9.6
9.6
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.5
9.5
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
7.3
7.3
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

LGBTQ Care
10
10
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Responsiveness
8.2
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Louisiana St U.
Residency
Ochsner Clin
Fellowship
U. of Iowa

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Lindsay Wells works at

Audubon Fertility
Rated 9.4
Strongly recommend: 90%Neutral: 5%Don't recommend: 5%9.4

Explore Clinic
Biloxi
1721 Medical Park Drive
Biloxi, LA 39532
New Orleans
4321 Magnolia Street
New Orleans, LA 70115

82 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Successful
NPS
10
NPS
10
Age 31 - 32
2 IUI
1 IVF
Anovulation
Income $100K - $199K
Sales Representative
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
From my very first visit with Dr Wells... she and her entire staff treated me wth such care and compassion...I've been a patient of Dr Wells for almost one year and I can't say enough good things about her. She is patient, kind, trustworthy and extremely knowledgeable. I've loved working with Dr Wells and have completed trusted her the entire process...Dr Wells and her staff know what they are doing.i would suggest trusting their judgement. They have your best interest at heart.
Audubon Fertility has many strengths. First, their office is clean, welcoming, easy to travel to and the surgery center is directly nextdoor. The main strength of the practice though is not the building.... it's the people. The staff is top notch. They call/email you back within minutes sometimes and you never feel rushed. I can't think of any weaknesses for the office...My IVF coordinator was Mandy Poche and she was such a pleasure to work with also. She created my IVF schedule for me, explained all of the medicines, and taught me how to give the injections. She was extremely helpful at keeping everything organized and keeping me calm.
How was your experience with Lindsay Wells at Audubon Fertility?
I've been a patient of Dr Wells for almost one year and I can't say enough good things about her. She is patient, kind, trustworthy and extremely knowledgeable. I've loved working with Dr Wells and have completed trusted her the entire process.
What's one piece of advice would you give a prospective patient of Lindsay Wells at Audubon Fertility?
I would tell any new patient to trust the process. A month seems like a year when you are going through fertility treatments....but Dr Wells and her staff know what they are doing.i would suggest trusting their judgement. They have your best interest at heart.
During treatment, were you treated like a number or a human with Lindsay Wells at Audubon Fertility?
I've never felt like a number at Audubon Fertility. From my very first visit with Dr Wells... she and her entire staff treated me wth such care and compassion. I've emailed the nurses at all hours of the day and they respond back to me promptly.. even on weekends.
Describe the protocols Lindsay Wells used in your cycles at Audubon Fertility and their degree of success.
I consulted in June. I did not get a cycle in July. I then took Progesterone to induce my cycle. I used injections (follistim)and had an IUI in August. This was not successful. I had another IUI in September (again with injections) Not successful. We then decided to move to IVF. In October I had stimulation and egg retrieval. I transferred one frozen 5 day Blast (graded good/good) in November. It resulted in a chemical pregnancy. Dr Wells suggested that I have one natural cycle before transferrring again. My cycle did not start in January. I took Progesterone in Feb. my cycle started. I had a hysteroscopy in Feb and Dr Wells removed a few small polyps and performed an endometrial scratch. I transferred two day 5 blasts (both embryos were graded fair/fair)on March 10th and I and currently 10 weeks pregnant with twins.
Describe your experience with your nurse at Audubon Fertility. (Assigned nurse: Jamie Reyes)
The first nurse I worked with was Jamie Reyes. She is phenomenal. She has also gone through fertility treatments so she truly understands your concerns and keeps you calm throughout the entire process. She is an excellent nurse. She also responds to emails at all hours of the day and even on weekends. My IVF coordinator was Mandy Poche and she was such a pleasure to work with also. She created my IVF schedule for me, explained all of the medicines, and taught me how to give the injections. She was extremely helpful at keeping everything organized and keeping me calm. Mandy called to break the bad news to me when I had a chemical pregnancy and I don't think she could have been any kinder on the phone. She was so compassionate and took her time explaining to me what a chemical pregnancy (something I had never heard of) was. It was such bad news to receive but I vividly remember how kind Mandy was on the phone. Brittany Melancon is the nurse who calls you back from the waiting room, weighs you, takes your blood pressure and gets you settled in the room before you see Jamie or Dr Wells. She is bright, cheerful and very friendly. Katrina is who draws blood. She has an amazing ability to keep you calm while she does her job and she is so great at drawing blood..you barely feel it. Ann works at the front desk and she has been very helpful with billing. There have been a few times when labcorp has sent a bill to me instead of Dr Wells and Ann is quick to take care of the situation. I could go on and on because the entire staff is amazing.
Describe your experience with Audubon Fertility.
Audubon Fertility has many strengths. First, their office is clean, welcoming, easy to travel to and the surgery center is directly nextdoor. The main strength of the practice though is not the building.... it's the people. The staff is top notch. They call/email you back within minutes sometimes and you never feel rushed. I can't think of any weaknesses for the office...
Describe the costs associated with your care under Lindsay Wells at Audubon Fertility.
In 2016 I spent 24k- this includes everything from Day 1. initial visit, bloodwork, injection medicine (for two IUIs), two IUI procedures, IVF medications, egg retrieval, egg transfer. In 2017 I have spent approximately $5,000-$6,000 for a second transfer, anesthesia, surgery center fees, etc
Describe Lindsay Wells's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Audubon Fertility.
Dr Wells suggested eSET for my first transfer due to my age and the grade of the embryo. She did tell me that the choice was mine to make but when I asked for her opinion.. she recommended one for the first transfer and reminded me that we would be able to do two the the next transfer if the first wasn't successful. I didn't feel pressured either way. She gave me all of the pertinent info and her own professional opinion and my husband and I made our choice to transfer one for the first transfer.
10
Doctor
Lindsay Wells
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Audubon Fertility
New Orleans
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2016 - 2017, Successful
NPS
9
NPS
10
Age 28 - 29
1 Fertility Medications
European
Income $100K - $199K
Business Executive
2nd of 2 Docs
5 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I only saw Dr. Wells as a patient once for my consultation and another time before a minor surgery. All other times we saw the nurse practitioner who would relay messages and treatment plans back and forth....Don’t expect to see the doctor every time...Overall when we did see her she was very friendly and knowledgeable.... For my initial exam they discovered my uterine lining to be thick, so they performed a hysteroscopy to test the lining...
Every single person we came in contact with was so calming and sweet and sincere. It’s almost as though they [Audubon - New Orleans] were all trained to put us at ease....Very good at answering emails, easy to understand instructions, clean office and well decorated...Don’t expect to see the doctor every time....At first I was a little upset at never seeing the doctor but Jamie answered every question with ease and was just as good!...Surgery was around $1500. Close to $2500 total
How was your experience with Lindsay Wells at Audubon Fertility?
I only saw Dr. Wells as a patient once for my consultation and another time before a minor surgery. All other times we saw the nurse practitioner who would relay messages and treatment plans back and forth. We did understand that we were not as seriously effected by infertility as some other patients there, but a few times it was a bit disconnecting for me. Overall when we did see her she was very friendly and knowledgeable.
What's one piece of advice would you give a prospective patient of Lindsay Wells at Audubon Fertility?
Don’t expect to see the doctor every time. Go in with an open mind and be prepared to take off a lot from work. But everyone there is so sweet that they make it all worth it!
During treatment, were you treated like a number or a human with Lindsay Wells at Audubon Fertility?
Every single person we came in contact with was so calming and sweet and sincere. It’s almost as though they were all trained to put us at ease.
Describe the protocols Lindsay Wells used in your cycles at Audubon Fertility and their degree of success.
Prior to seeing Dr. Wells I was put on clomid (up to the highest dose) and suffered a miscarriage. My cycles were still really off. For my initial exam they discovered my uterine lining to be thick, so they performed a hysteroscopy to test the lining and my tubes which came back ok. However I contract d c diff from the hospital and couldn’t resume for a few months. When we did resume, I was started on letrozole which did nothing for me. We then paired it with injections which also did nothing for me, even with a push. I had one follicle mature so the NP gave me a trigger shot just in case- and I ended up getting the pregnant! Then they saw me every few weeks for ultrasounds
Describe your experience with your nurse at Audubon Fertility. (Assigned nurse: Jamie)
Jamie was amazing. At first I was a little upset at never seeing the doctor but Jamie answered every question with ease and was just as good! Everyone is so incredible friendly!
Describe your experience with Audubon Fertility.
Very good at answering emails, easy to understand instructions, clean office and well decorated (I ended up paining my living room the same color as their office because I liked it so much). Overall very good experience
Describe the costs associated with your care under Lindsay Wells at Audubon Fertility.
Surgery was around $1500. Close to $2500 total
9
Doctor
Lindsay Wells
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
Audubon Fertility
New Orleans
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2016, Successful
NPS
10
NPS
10
Age 36
1 IUI
1 IVF
Uterine Fibroids
Unexplained
European
Income $100K - $199K
Operations
2nd of 2 Docs
4 IUI With Other Docs
Donor Sperm
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
Dr. Wells does all of her ultrasounds, not the nurse. There's a sense of comfort knowing she is there from start to finish. She gave us options and never made us feel like our decision was the wrong one. She really made us feel like family and we never felt as though we were a bother with our questions. She is very patient and very kind.... Dr. Wells and her team took the time to get to know us. They built a great relationship with us and gained our trust. Two years later, they still remember us and respond to our emails like we are still seeing them.
The clinic [Audubon-NO] is very clean, privacy was respected, and the appointments were always on time. The wait time was always very short. The only negative is the parking, but it's to be expected in New Orleans.... Mandy and Jamie [nurses] were outstanding. They were so caring and made us feel very comfortable. They answered questions in a very timely manner, and with lots of compassion and patience.
How was your experience with Lindsay Wells at Audubon Fertility?
Dr. Wells does all of her ultrasounds, not the nurse. There's a sense of comfort knowing she is there from start to finish. She gave us options and never made us feel like our decision was the wrong one. She really made us feel like family and we never felt as though we were a bother with our questions. She is very patient and very kind.
What's one piece of advice would you give a prospective patient of Lindsay Wells at Audubon Fertility?
Don't waste any time going to another clinic.
During treatment, were you treated like a number or a human with Lindsay Wells at Audubon Fertility?
Dr. Wells and her team took the time to get to know us. They built a great relationship with us and gained our trust. Two years later, they still remember us and respond to our emails like we are still seeing them.
Describe the protocols Lindsay Wells used in your cycles at Audubon Fertility and their degree of success.
The very first cycle, I started the birth control. Shortly after, I began injections of Gonal-F. After monitoring, eggs were not growing at a rate satisfactory to Dr. Wells or conducive for a successful IVF cycle. That cycle was canceled. I started injections again when Dr. Wells gave the green light. This time, she added Menopur and Follistem to the Gonal-F. It was looking dreary again, but she did see at least one egg that was big enough to retrieve. We were given the option to take a chance and do an IUI or move forward with IVF. After having 5 unsuccessful IUIs, that was not an option for us. The emotional toll was too great to experience that again. We moved forward with egg retrieval, which took all of 15-20 minutes, and Dr. Wells came out with a smile on her face. She successfully retrieved 4 eggs. To get 4 when we thought we would get 1 or none at all was a very sweet thing to hear. They evaluated the eggs to see how many were mature enough to fertilize. Of the 4, only 1 was mature. Dr. Wells carefully monitored the cells, division, and other factors over the next 24 hours. Everything was going great. Day 2, everything was still favorably progressing. For the day 3 report, she called to give us the specifics. This was going to determine if there would be a fresh, 3 day transfer or if we would wait it out and do a 5 day transfer. Dr. Wells highly recommended that mom was the best environment for little embryo to grow. We went in the next morning to transfer. Everyone was very kind and cheerful. There was a tv on the wall, which allowed my wife to watch as she implanted the embryo. It was amazing to watch! Dr. Wells had me taking Progesterone for a while, along with Prenatal Vitamins. That little embryo stuck and now we have our beautiful daughter, Kate.
Describe your experience with your nurse at Audubon Fertility. (Assigned nurse: I believe it was Debbie, but Jamie was Dr. Wells nurse.)
Mandy and Jamie were outstanding. They were so caring and made us feel very comfortable. They answered questions in a very timely manner, and with lots of compassion and patience.
Describe your experience with Audubon Fertility.
The clinic is very clean, privacy was respected, and the appointments were always on time. The wait time was always very short. The only negative is the parking, but it's to be expected in New Orleans.
Describe the costs associated with your care under Lindsay Wells at Audubon Fertility.
I believe it was $5000 to begin the process. This fee covered the consultation all the way through retrieval. By the end of transfer, I believe we totaled $16,000
Describe Lindsay Wells's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Audubon Fertility.
She did educate us on transferring one versus two. Due to my age, it was preferred that only one be transferred; however, had we only had two embryos she would have considered transferring two.
10
Doctor
Lindsay Wells
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Audubon Fertility
New Orleans
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Unsuccessful
NPS
6
NPS
9
Age 31 - 32
2 IUI
2 IVF
Male Factor
Unexplained
European
Income $100K - $199K
1st of 2 Docs
1 IVF With Other Docs
Donor Eggs With Other Docs
Doesn't Recommend
Strongly Recommends
Unsuccessful
While Lindsay [Dr. Wells] is nice, I found that she did not really listen to a lot of my concerns and dismissed questions. Once our cycles failed, she simply wanted to try the same thing again instead of trying a different protocol.... We used an antagon protocol with ICSI (do to slightly low morphology) for both of my cycles with Lindsay. We used this cycle because as she described it I was young and healthy and would be pregnant in no time. We simply upped my meds the second time when we did not get the numbers we wanted.
The clinic [Audobon Fertility & Reproductive Med] is spa-like, the staff is very nice, and overall things run well.... Very friendly and genuine seeming staff. Cons: Doctor was frustrating and very glued to only one protocol (for me)... The cost of the cycles were fairly reasonable for self-pay. I think we paid about $15k for a cycle with ICSI, but I do not really remember.... Jamie was actually probably a PA; however, she is who I saw most often. She was very nice, easy to talk with, and down to earth.
How was your experience with Lindsay Wells at Audubon Fertility?
While Lindsay is nice, I found that she did not really listen to a lot of my concerns and dismissed questions. Once our cycles failed, she simply wanted to try the same thing again instead of trying a different protocol.
What's one piece of advice would you give a prospective patient of Lindsay Wells at Audubon Fertility?
Be your own advocate. If you want something that she will not do, go somewhere else. We are not all easy or obvious cases.
During treatment, were you treated like a number or a human with Lindsay Wells at Audubon Fertility?
The clinic is spa-like, the staff is very nice, and overall things run well.
Describe the protocols Lindsay Wells used in your cycles at Audubon Fertility and their degree of success.
We used an antagon protocol with ICSI (do to slightly low morphology) for both of my cycles with Lindsay. We used this cycle because as she described it I was young and healthy and would be pregnant in no time. We simply upped my meds the second time when we did not get the numbers we wanted. We had a few “empty follicles” both cycles even though my numbers looked good.
Describe your experience with your nurse at Audubon Fertility. (Assigned nurse: Jamie)
Jamie was actually probably a PA; however, she is who I saw most often. She was very nice, easy to talk with, and down to earth.
Describe your experience with Audubon Fertility.
Strengths: clean, pretty, spa-like clinic. Very friendly and genuine seeming staff. Cons: Doctor was frustrating and very glued to only one protocol (for me) and was not open to exploring why I was having fertility issues. I had to beg for some blood tests, and she dismissed the possibility of my having endometriosis. My second RE found endometriosis during a laparoscopy.
Describe the costs associated with your care under Lindsay Wells at Audubon Fertility.
The cost of the cycles were fairly reasonable for self-pay. I think we paid about $15k for a cycle with ICSI, but I do not really remember.
Describe Lindsay Wells's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Audubon Fertility.
She was fine with transferring two embryos back in 2016 when we did our FET. Our embryos were not very well graded, so there was a good amount of concern about implantation.
6
Doctor
Lindsay Wells
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
2 of 5
9
Clinic
Audubon Fertility
New Orleans
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Successful
NPS
10
NPS
10
Age 30 - 31
1 IUI
Unexplained
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Wells walked us through all of our options and explained the entire procedure in detail. She explained her success rates in detail and what we should expect with this IVF cycle. She is always available to address any concerns or questions we have and ease our anxiety through this process. She was quick to adjust my medications when my U/S were performed to optimize our upcoming retrieval.
The entire nursing staff [at Audubon Fertility] has been spectacular. They answer all of my questions regardless the time of the day and are always supportive whenever I'm feeling stressed about the process. If I forget something they have previously explained to me, they are always very nice to walk me through it again to make sure i understand everything completely. They all know me by name and really take the time to ask me how we're doing and give support if we need it.
How was your experience with Lindsay Wells at Audubon Fertility?
Dr. Wells has been by my side through this whole process. I am currently in an IVF cycle and scheduled to have my retrieval this week. After 3 failed ovulation induction cycles, and 1 failed IUI, we decided to proceed with IVF. Dr. Wells walked us through all of our options and explained the entire procedure in detail. She explained her success rates in detail and what we should expect with this IVF cycle. She is always available to address any concerns or questions we have and ease our anxiety through this process. She was quick to adjust my medications when my U/S were performed to optimize our upcoming retrieval.
What's one piece of advice would you give a prospective patient of Lindsay Wells at Audubon Fertility?
Go see her!
During treatment, were you treated like a number or a human with Lindsay Wells at Audubon Fertility?
My experience with the front staff, nursing staff and Dr. Wells has been nothing but personalized and comfortable. They know me by name every time I come for an appointment and feel like they understand the journey me and my husband are going through. They all take the time to answer all of my questions no matter the time of day, and really individualized my treatment cycle to my and my husbands needs.
Describe the protocols Lindsay Wells used in your cycles at Audubon Fertility and their degree of success.
I am 30 years old and had not done any pervious treatment cycles prior to seeing Dr. Wells. After the initial testing of myself and husband, we learned we have "unexplained infertility." Dr. Wells started me off with clomid and timed intercourse so not to start with anything too aggressive. We did 2 cycles with clomid, OPKs and timed intercourse. After those cycles were not successful, she suggested switching to letrozole. Dr. Wells explained the slight increased success with IUI but my husband and I decided to do one more timed intercourse cycle. After 3 failed cycles, we decided to do an IUI with letrozole. Dr. Wells and her NP Jamie walked us through the IUI process seamlessly. After the IUI was performed and I was laying in the exam room, they dimmed the lights, gave me a heated blanket and played relaxing music to ease the stress and make it feel more comfortable. Unfortunately the IUI was not successful, and after speaking with my husband, we decided to proceed with IVF. We met with both Dr. Wells and the IVF coordinator and they went through every detail with me including the risks and expected outcomes for us. I was scheduled to have a hysteroscopy on my stim start date and began the process. I am currently on cycle day 12 of stimulation and am scheduled to have a retrieval in the next few days. I cannot express how happy I am to be under the care of Dr. Wells and her staff and feel like they did not rush us into anything we were not ready for.
Describe your experience with your nurse at Audubon Fertility. (Assigned nurse: Debbie Regan, Mandy Poche)
The entire nursing staff has been spectacular. They answer all of my questions regardless the time of the day and are always supportive whenever I'm feeling stressed about the process. If I forget something they have previously explained to me, they are always very nice to walk me through it again to make sure i understand everything completely. They all know me by name and really take the time to ask me how we're doing and give support if we need it.
Describe your experience with Audubon Fertility.
The clinic is located in a renovated shotgun house so it feels comfortable and homey. It is conveniently located in the city and is right next door to their surgery center were all the procedures take place. The only weakness is the lack of parking in the area but this is true most places in the city.
Describe the costs associated with your care under Lindsay Wells at Audubon Fertility.
$30k-$40k
10
Doctor
Lindsay Wells
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Audubon Fertility
New Orleans
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2016, Successful
NPS
10
NPS
10
Age 26
1 IVF
Endometriosis
Tubal Blockage
Income $50K - $99K
Teacher
2nd of 2 Docs
1 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Lindsay Wells was just incredible. She was proactive and compassionate. She explained everything thoroughly and gave her best advice about our journey with IVF. My husband was not able to make every appointment with me. When I needed time to think about how many embryos we wanted to transfer, she let me to go home and talk to my husband and just email her with my answer. She wanted to make sure we felt confident about our answer. She explained all of the risk of transferring more than one embryo.
The entire staff [at Audubon Fertility] learned my name and was always so friendly each visit. I would walk in the door and the ladies at the front desk would sign me in. If I had questions I would send an email and someone always answered me quickly and even on the weekends!... Everyone is sweet and very sensitive to the feelings of the women and men that enter their office. They are great with giving compliments and making you feel like a patient and not just a "number" they will see during the day! They all have so much knowledge and really give great advice!
How was your experience with Lindsay Wells at Audubon Fertility?
Dr. Lindsay Wells was just incredible. She was proactive and compassionate. She explained everything thoroughly and gave her best advice about our journey with IVF. My husband was not able to make every appointment with me. When I needed time to think about how many embryos we wanted to transfer, she let me to go home and talk to my husband and just email her with my answer. She wanted to make sure we felt confident about our answer. She explained all of the risk of transferring more than one embryo. She explained the risk on the level of our age range as well. Dr. Wells is a very busy doctor so there was a lot of my visits that I seen the nurse practitioner, Jamie, but she was amazing and so bubbly so it was refreshing when we did see her!
What's one piece of advice would you give a prospective patient of Lindsay Wells at Audubon Fertility?
Go see Dr. Wells right away with an open mind and heart. Listen to her advice and if you feel on your heart that God is leading you to make this leap of faith to see a fertility doctor, then do it!
During treatment, were you treated like a number or a human with Lindsay Wells at Audubon Fertility?
The entire staff learned my name and was always so friendly each visit. I would walk in the door and the ladies at the front desk would sign me in. If I had questions I would send an email and someone always answered me quickly and even on the weekends!
Describe the protocols Lindsay Wells used in your cycles at Audubon Fertility and their degree of success.
I was a perfect candidate for IVF. For egg retrieval, I started off with Follistim 300 (belly shots only lasted 5 days - then had to go intermuscular), Menopur 150, Ganirelix & Novarel 10,000 and then later estrace 2mg 2x a day then I went up to 3x a day and progesterone shots 50mg once a day 5 days before trigger shot. When first starting the egg retrieval process my follicles were not growing as big as they should so she changed injection site from belly to intermuscular and it worked wonderfully.
Describe your experience with your nurse at Audubon Fertility. (Assigned nurse: Mandy)
Wonderful is all I can say! Nothing negative to say!
Describe your experience with Audubon Fertility.
The entire staff and clinic are outstanding. Everyone is sweet and very sensitive to the feelings of the women and men that enter their office. They are great with giving compliments and making you feel like a patient and not just a "number" they will see during the day! They all have so much knowledge and really give great advice!
Describe the costs associated with your care under Lindsay Wells at Audubon Fertility.
10,000-15,000
Describe Lindsay Wells's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Audubon Fertility.
Dr. Well felt strongly that if I put in 1 embryo I would become pregnant and if we put 2 embryos we would end up with twins. I did not have any major complications and my husband and I were 25 and 26 at the time so we were young. She gave me papers on the possibility of twins. She let me really think about how many to transfer. I am so glad I took her advice. We transferred one and have one baby.
10
Doctor
Lindsay Wells
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Audubon Fertility
New Orleans
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2015 - 2016, Successful
NPS
10
NPS
10
Age 41 - 42
1 IVF
Donor Eggs
Diminished Ovarian Reserve
Poor Egg Quality
Recurrent Pregnancy Loss
European
Income $50K - $99K
Teacher
2nd of 2 Docs
3 IUI With Other Docs
2 IVF With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
I saw Dr. Wells every appointment and she did just about every ultrasound herself....She is kind, compassionate, knowledgeable, and has her own experience with fertility treatment, so she really understands. She listens and answered questions I had without making me feel as though they were dumb questions....She is easy to speak to and great at communicating. Ask questions and let her know exactly what you expect.
Strengths - small clinic so doctor could see patient st every appointment. You become a part of their family. I had a great experience with Audubon and really have no negatives to report. If I have to pick something I guess the billing process, as you had to pay multiple parties for procedures, where other clinics you pay lump sum and they deal out funds to proper parties as needed.... The entire nursing staff was positive and reassuring and heloful throughout the process.
How was your experience with Lindsay Wells at Audubon Fertility?
She is kind, compassionate, knowledgeable, and has her own experience with fertility treatment, so she really understands. She listens and answered questions I had without making me feel as though they were dumb questions.
What's one piece of advice would you give a prospective patient of Lindsay Wells at Audubon Fertility?
She is easy to speak to and great at communicating. Ask questions and let her know exactly what you expect.
During treatment, were you treated like a number or a human with Lindsay Wells at Audubon Fertility?
Every person in the building, from receptionist to nurses to doctor made me feel like I was most important patient there when I was at appointments. I saw Dr. Wells every appointment and she did just about every ultrasound herself.
Describe your experience with your nurse at Audubon Fertility. (Assigned nurse: Jamie)
Jamie described upcoming procedures and steps along the way in simple terms. She answered emails and phone calls quickly and never seemed annoyed by my insecurities and worries. The entire nursing staff was positive and reassuring and heloful throughout the process.
Describe your experience with Audubon Fertility.
Strengths - small clinic so doctor could see patient st every appointment. You become a part of their family. I had a great experience with Audubon and really have no negatives to report. If I have to pick something I guess the billing process, as you had to pay multiple parties for procedures, where other clinics you pay lump sum and they deal out funds to proper parties as needed.
Describe the costs associated with your care under Lindsay Wells at Audubon Fertility.
Cost was broken down by doctor fee, facility fee, and every person involved. It cost me approximately $18000 with medications that I needed to have an IVF cycle. Things like ICSI were included in fees and not additional.
Describe Lindsay Wells's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Audubon Fertility.
Due to my being over 40 at time of treatment she was open to transferring more than 1 embryo
10
Doctor
Lindsay Wells
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Audubon Fertility
New Orleans
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2016, Unknown Success
NPS
10
NPS
10
Age 31
1 Fertility Medications
PCOS
Recurrent Pregnancy Loss
Unexplained
European
Income $50K - $99K
2nd of 2 Docs
2 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
She [Dr. Wells] is extremely knowledgeable and works hard to get you the results you want. She doesn't waste time doing things she knows won't get you there. She is straight forward and explains everything you need to know...Dr. Wells performed my D&C and sent tissue off for genetic testing...I was waiting for a cyst to decrease in size to be able to start treatment and rather than having to waste a cycle and wait for another one, we started folistem as soon as the cyst was gone.
The clinic [Audubon] staff is caring and knowledgeable. It's a very warm and inviting waiting room and office...When I was experiencing a miscarriage they would answer our calls anytime and were always so caring and supportive of us...They [nursing staff] are amazing. When you get good news they are excited as if they are your own family. And when you receive bad news they cry and console you in the same manner... I didn't find any real weaknesses while I was there other than the parking.
How was your experience with Lindsay Wells at Audubon Fertility?
She is extremely knowledgeable and works hard to get you the results you want. She doesn't waste time doing things she knows won't get you there. She is straight forward and explains everything you need to know.
What's one piece of advice would you give a prospective patient of Lindsay Wells at Audubon Fertility?
Don't be afraid to ask questions and try to understand every little bit of the process.
During treatment, were you treated like a number or a human with Lindsay Wells at Audubon Fertility?
Some visits would move very quickly but I appreciated the availability at any time of the day. When I was experiencing a miscarriage they would answer our calls anytime and were always so caring and supportive of us.
Describe the protocols Lindsay Wells used in your cycles at Audubon Fertility and their degree of success.
I was waiting for a cyst to decrease in size to be able to start treatment and rather than having to waste a cycle and wait for another one, we started folistem as soon as the cyst was gone. After that we did a trigger shot which resulted in pregnancy. Unfortunately, it resulted in a miscarriage. Dr. Wells performed my D&C and sent tissue off for genetic testing which showed that my egg caused multiple chromomosomes.
Describe your experience with the nursing staff at Audubon Fertility.
They are amazing. When you get good news they are excited as if they are your own family. And when you receive bad news they cry and console you in the same manner.
Describe your experience with Audubon Fertility.
The clinic staff is caring and knowledgeable. It's a very warm and inviting waiting room and office. I didn't find any real weaknesses while I was there other than the parking. The parking lot is around the corner and located right behind an abortion clinic where protesters frequent. It can make for an uncomfortable walk to and from your appointment.
Describe the costs associated with your care under Lindsay Wells at Audubon Fertility.
It was $800 up front that covered the cost of your visits and ultrasounds. The medication was a separate cost
10
Doctor
Lindsay Wells
NPS
Humanity
3 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Audubon Fertility
New Orleans
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015, Successful
NPS
10
NPS
10
Age 37
1 IUI
Diminished Ovarian Reserve
European
Income $100K - $199K
2nd of 2 Docs
3 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Within one month of seeing her [Dr Wells], I received more information that 3years at another location. I did not receive good test results however, Dr Wells walked through every step with me and made follow up appointments for me with genetic specialists. She then spoke with those specialists to determine the next course of action for me. She adapted quickly when things/drugs were not working properly. She was always upfront and honest. I saw her at EVERY visit. She was available via phone and email when I had questions and worries. She has an excellent bedside manner and has a way of making you feel at ease.
The staff [at Audubon Fertility] always knew my name when I was there and when they called, they showed great concern and actually knew every piece of my history. The entire staff treated me like a friend and showed sympathy. I was grateful for their caring ways....I think we spent around 4-6,000. We got a refund based on a pregnancy and all prior paid items were not needed
How was your experience with Lindsay Wells at Audubon Fertility?
Dr Wells went above and beyond to find answers to why I was miscarrying. She provided more information and ran many more tests compared to other places. Within one month of seeing her, I received more information that 3years at another location. I did not receive good test results however, Dr Wells walked through every step with me and made follow up appointments for me with genetic specialists. She then spoke with those specialists to determine the next course of action for me. She adapted quickly when things/drugs were not working properly. She was always upfront and honest. I saw her at EVERY visit. She was available via phone and email when I had questions and worries. She has an excellent bedside manner and has a way of making you feel at ease.
What's one piece of advice would you give a prospective patient of Lindsay Wells at Audubon Fertility?
Go see her, don't wait!
During treatment, were you treated like a number or a human with Lindsay Wells at Audubon Fertility?
The staff always knew my name when I was there and when they called, they showed great concern and actually knew every piece of my history. The entire staff treated me like a friend and showed sympathy. I was greatful for their caring ways.
Describe the protocols Lindsay Wells used in your cycles at Audubon Fertility and their degree of success.
Before all my test results were completed, I took Follistem with a trigger and IUI. It didn't work. However, shortly after Dr Wells called and was surprised to find out I had a Balanced Translocation. Which answers so many questions. I also had a low egg reserve. She explained I would need IVF with PGD testing to ensure a normal embryo. She also prepared me for the possibility of needing a donor egg if we decided to go that route. She increased the Follistem to max dose but I only produced one egg after 2-3 injections. The egg retrieval was cancelled. I did not take any further drugs and later found out I was pregnant with triplets. She walked through every U/S with me, kept up with weekly blood work before releasing me to OB at 11 weeks. I delivered 3 healthy babies at 35 weeks.
Describe your experience with your nurse at Audubon Fertility. (Assigned nurse: Debbie Regan)
The entire staff at Audubon are wonderful. They are compassionate and answer all questions. They really treated me as an individual and not a number with a checkbook. They always called back quickly and were very friendly.
Describe your experience with Audubon Fertility.
Beautiful little building and next door to other clinic they contract with which is convenient
Describe the costs associated with your care under Lindsay Wells at Audubon Fertility.
I think we spent around 4-6,000. We got a refund based on a pregnancy and all prior paid items were not needed
10
Doctor
Lindsay Wells
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Audubon Fertility
New Orleans
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Successful
NPS
10
NPS
10
Age 27 - 29
5 IUI
1 IVF
Male Factor
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
We tried IUI 5 times [with Dr. Lindsay Wells] because of my husbands sperm. We felt that although his sperm was so low that there were still chances. And after the last one we decided that the emotional rollercoaster wasn’t worth the risk. IVF was the best option...She has been through IVF herself so she understand all of what it takes emotionally and physically and she has always been very kind and very helpful. She was always ready to answer any questions and clearly explain anything. She is the kind of person that makes you feel comfortable and ready for every aspect of what’s to come.
Honestly they [the nurses at Audubon Fertility] were the best nursing staff ever, each and every single one of them is informed, they all know who you are...I appreciated their time and their input. They were always ready and available...$13,000 for IVF, $4500 for PGS,...I honestly don’t think that they have any weaknesses. Strengths are the type of environment that they provide there - you feel at home and part of the family. They make sure that you are in the best care possible and that everyone is on board.
How was your experience with Lindsay Wells at Audubon Fertility?
She has been through IVF herself so she understand all of what it takes emotionally and physically and she has always been very kind and very helpful. She was always ready to answer any questions and clearly explain anything. She is the kind of person that makes you feel comfortable and ready for every aspect of what’s to come.
What's one piece of advice would you give a prospective patient of Lindsay Wells at Audubon Fertility?
Be patient and try not to overwhelm yourself with everything. Take one step at a time. Listen to Dr Wells and stay calm.
During treatment, were you treated like a number or a human with Lindsay Wells at Audubon Fertility?
All the women at the clinic are amazing, so friendly and helpful. Everyone is part of helping the journey be as easy as possible
Describe the protocols Lindsay Wells used in your cycles at Audubon Fertility and their degree of success.
We tried IUI 5 times because of my husbands sperm. We felt that although his sperm was so low that there were still chances. And after the last one we decided that the emotional rollercoaster wasn’t worth the risk. IVF was the best option. I was fine going along with whatever they suggested and trusted them completely.
Describe your experience with your nurse at Audubon Fertility. (Assigned nurse: Jamie Reyes)
Honestly they were the best nursing staff ever, each and every single one of them is informed, they all know who you are and are al ready to help you whenever. I appreciated their time and their input. They were always ready and available.
Describe your experience with Audubon Fertility.
I honestly don’t think that they have any weaknesses. Strengths are the type of environment that they provide there - you feel at home and part of the family. They make sure that you are in the best care possible and that everyone is on board.
Describe the costs associated with your care under Lindsay Wells at Audubon Fertility.
$13,000 for IVF, $4500 for PGS, medicine I can’t remember
10
Doctor
Lindsay Wells
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Audubon Fertility
New Orleans
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017, Successful
NPS
10
NPS
10
Age 37
European
Income $100K - $199K
Teacher
3rd of 4 Docs
1 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Wells was compassionate and a great listener and communicator. She explained everything in detail and I never left feeling like I did not understand any part of the process. I imagine she treats every single one of her patients with the same respect.... Dr. Wells did not treat me like a number. She treated me like a human by explaining each process leading up to my hysteroscopy.
The nursing staff [at Audobon Fertlity & Reproductive Medcine] were thorough and compassionate. I emailed with them several times to ask questions prior to the procedure with Dr. Lindsey Wells. They were very knowledgeable and understanding.... I cannot think of any weaknesses of the clinic, except that there is not a large number of parking spaces available. The clinic was clean and orderly. I do not have any complaints. The clinic was everything I could have asked for in a clinic.
How was your experience with Lindsay Wells at Audubon Fertility?
Dr. Wells was compassionate and a great listener and communicator. She explained everything in detail and I never left feeling like I did not understand any part of the process. I imagine she treats every single one of her patients with the same respect.
What's one piece of advice would you give a prospective patient of Lindsay Wells at Audubon Fertility?
Advice I would give a prospective patient of Dr. Wells is to be prepared with your questions and facts ahead of time. Come with your records as she will take the time to review them.
During treatment, were you treated like a number or a human with Lindsay Wells at Audubon Fertility?
Dr. Wells did not treat me like a number. She treated me like a human by explaining each process leading up to my hysteroscopy.
Describe the protocols Lindsay Wells used in your cycles at Audubon Fertility and their degree of success.
Dr. Wells performed a hysteroscopy on me and followed all protocols as she should.
Describe your experience with the nursing staff at Audubon Fertility.
The nursing staff were thorough and compassionate. I emailed with them several times to ask questions prior to the procedure with Dr. Lindsey Wells. They were very knowledgeable and understanding.
Describe your experience with Audubon Fertility.
I cannot think of any weaknesses of the clinic, except that there is not a large number of parking spaces available. The clinic was clean and orderly. I do not have any complaints. The clinic was everything I could have asked for in a clinic.
Describe the costs associated with your care under Lindsay Wells at Audubon Fertility.
The cost of my hysteroscopy was around $200 as it was covered under my insurance. I would have loved to have IVF done here but it was not affordable so I had it done at a different clinic.
10
Doctor
Lindsay Wells
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Audubon Fertility
New Orleans
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2017, Unsuccessful
NPS
10
NPS
10
Age 33 - 35
1 IUI
3 IVF
Diminished Ovarian Reserve
Male Factor
Uterine Fibroids
European
Income $200K - $499K
Sales Representative
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Wells is WONDERFUL. She is everything you would ever want in a physician: caring, compassionate, smart. I was never rushed when with her...here are few people who want to see me pregnant as much as Dr. Wells does...Dr. Wells physician fee is approximately $5000 but she waives her fee if your first round of IVF is unsuccessful and you opt to do more rounds with her...IUI with letrozole IVF (1) with gonal F / menopur IVF (2) with gonal F / menopur - nothing lead us to believe my second cycle would be different from my first but we were only able to produce one embryo IVF (3) Lupron flare plan - because I produced so little during the second cycle a new protocol was used.
The nurses at Audubon are AMAZING. The entire staff is beyond attentive both while you are in the office as well as by email and telephone. Your questions and concerns are answered immediately and patiently...Audubon is welcoming and warm. The space is clean and cozy. You do not feel like you are in a waiting room at a doctor's office. I never had to wait more than a few minutes to be called back. Scheduling appointments was always easy.
How was your experience with Lindsay Wells at Audubon Fertility?
Dr. Wells is WONDERFUL. She is everything you would ever want in a physician: caring, compassionate, smart. I was never rushed when with her. There are few people who want to see me pregnant as much as Dr. Wells does.
What's one piece of advice would you give a prospective patient of Lindsay Wells at Audubon Fertility?
Don't hesitate. Call and make your appointment today. You will be in the best hands. (I have given this advise to many of my friends!)
Describe the protocols Lindsay Wells used in your cycles at Audubon Fertility and their degree of success.
IUI with letrozole IVF (1) with gonal F / menopur IVF (2) with gonal F / menopur - nothing lead us to believe my second cycle would be different from my first but we were only able to produce one embryo IVF (3) Lupron flare plan - because I produced so little during the second cycle a new protocol was used. Unfortunately, I still only produced one embryo.
Describe your experience with your nurse at Audubon Fertility. (Assigned nurse: Debbie Regan)
The nurses at Audubon are AMAZING. The entire staff is beyond attentive both while you are in the office as well as by email and telephone. Your questions and concerns are answered immediately and patiently.
Describe your experience with Audubon Fertility.
Audubon is welcoming and warm. The space is clean and cozy. You do not feel like you are in a waiting room at a doctor's office. I never had to wait more than a few minutes to be called back. Scheduling appointments was always easy.
Describe the costs associated with your care under Lindsay Wells at Audubon Fertility.
Dr. Wells physician fee is approximately $5000 but she waives her fee if your first round of IVF is unsuccessful and you opt to do more rounds with her.
10
Doctor
Lindsay Wells
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Audubon Fertility
New Orleans
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 33
1 IVF
1 Embryo Freezing
Income $50K - $99K
2nd of 2 Docs
2 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Wells is extremely thorough, experienced and friendly. She takes the time to make you feel at ease and confident about the protocol. Initially, I was nervous as she had switched up my stim meds from previous round, but under her care, I got more eggs and embryos than I thought possible! Very pleased!! ... Never felt rushed, she would answer all my questions and stay as long as needed to make me feel comfortable.
Strengths - appointment availability, staff friendliness, communication, organized, modern technologies used Weaknesses - hard to get an appointment with the urologist. must book 3-4 months in advance ... The nursing team at Audubon Fertility is incredible. They know me by name and always reach out in the portal to send me positive encouragement. I wouldn't be able to go through this process without their support!
How was your experience with Lindsay Wells at Audubon Fertility?
Dr. Wells is extremely thorough, experienced and friendly. She takes the time to make you feel at ease and confident about the protocol. Initially, I was nervous as she had switched up my stim meds from previous round, but under her care, I got more eggs and embryos than I thought possible! Very pleased!!
What's one piece of advice would you give a prospective patient of Lindsay Wells at Audubon Fertility?
Trust her guidance but feel free to ask hard questions.
During treatment, were you treated like a number or a human with Lindsay Wells at Audubon Fertility?
Never felt rushed, she would answer all my questions and stay as long as needed to make me feel comfortable.
Describe the protocols Lindsay Wells used in your cycles at Audubon Fertility and their degree of success.
Gonal only for first 5 days, then added menopur for following 6/7 days. Had me stim for an additional day in order to get more eggs. Suggested ERA test.
Describe your experience with the nursing staff at Audubon Fertility.
The nursing team at Audubon Fertility is incredible. They know me by name and always reach out in the portal to send me positive encouragement. I wouldn't be able to go through this process without their support!
Describe your experience with Audubon Fertility.
Strengths - appointment availability, staff friendliness, communication, organized, modern technologies used Weaknesses - hard to get an appointment with the urologist. must book 3-4 months in advance
Describe the costs associated with your care under Lindsay Wells at Audubon Fertility.
IVF - ~$14K - doctor and facility fees; ~$5K - PGS, plus medications IUI w/ letrozole - ~$1,250
10
Doctor
Lindsay Wells
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Audubon Fertility
New Orleans
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
5
NPS
8
Age 35 - 36
PCOS
Tubal Blockage
European
Income $100K - $199K
Nurse or HC Services
2nd of 2 Docs
1 IUI With Other Docs
Doesn't Recommend
Neutral
Success w/ Doc Too early to know
Dr, Wells Always has a smile. We Felt a genuine sense of compassion and care with her. We Feel we are in good hands for such a sensitive process. She made sure we understand everything thoroughly prior to ending our consult... She offered another iui, but we decided together we would rather plan for an ivf cycle for which she readily had her team available to explain the specifics of the process.
[Audubon Fertility- New Orleans'] Strengths: clean, warm, calming, Homey environment rather than “clinic” feeling. They were familiar with me being an ochsner patient and what my process is with insurance requirements, so they were able to order what I needed and through the emr I was able to schedule without difficulty Weaknesses: limited parking- though never really had an issue
How was your experience with Lindsay Wells at Audubon Fertility?
Dr, Wells Always has a smile. We Felt a genuine sense of compassion and care with her. We Feel we are in good hands for such a sensitive process. She made sure we understand everything thoroughly prior to ending our consult.
What's one piece of advice would you give a prospective patient of Lindsay Wells at Audubon Fertility?
Go see her!
During treatment, were you treated like a number or a human with Lindsay Wells at Audubon Fertility?
Pleasant demeanor. Open to our questions, answered without making us feel inferior.
Describe the protocols Lindsay Wells used in your cycles at Audubon Fertility and their degree of success.
She offered another iui, but we decided together we would rather plan for an ivf cycle for which she readily had her team available to explain the specifics of the process.
Describe your experience with your nurse at Audubon Fertility. (Assigned nurse: Debbie Regan)
Debbie has been sweet and efficient in messaging us promptly assuring we have all our meds in a timely fashion.
Describe your experience with Audubon Fertility.
Strengths: clean, warm, calming, Homey environment rather than “clinic” feeling. They were familiar with me being an ochsner patient and what my process is with insurance requirements, so they were able to order what I needed and through the emr I was able to schedule without difficulty Weaknesses: limited parking- though never really had an issue
Describe the costs associated with your care under Lindsay Wells at Audubon Fertility.
Fresh ivf around $13k Meds around $3k (Without insurance)
Describe Lindsay Wells's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Audubon Fertility.
Our insurance covers only a single embryo transfer, but we understand this is the safest procedure for our case anyway.
5
Doctor
Lindsay Wells
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Compassion
4 of 5
8
Clinic
Audubon Fertility
New Orleans
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
NPS
10
NPS
10
Age 29
Income $100K - $199K
Accountant
2nd of 2 Docs
4 IUI With Other Docs
1 IVF With Other Docs
1 Embryo Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
She’s [Dr. Lindsay Wells] fantastic. She made me feel like she really cares about me and the outcome of our treatment. She fully explained what was going on, and what to expect. I felt like she understood what I am going through.... Her office is so serene and comfortable. Every one is so nice. Dr. Wells actually does all the ultrasounds herself, so you’re able to communicate directly with her, rather than waiting for results.
The place [Audubon-New Orleans] definitely looks like a spa! It’s so relaxing, if that’s possible, just being there. Parking isn’t great. I wish they had a bigger parking lot so I didn’t have to pay to park. Other than that, they’re fantastic!... Every person I’ve worked with at Audubon has been so compassionate and hopeful. I feel like they’re all rooting for us to get the happy ending we desire. They quickly answer any questions I have, or direct me to someone who can.
How was your experience with Lindsay Wells at Audubon Fertility?
She’s fantastic. She made me feel like she really cares about me and the outcome of our treatment. She fully explained what was going on, and what to expect. I felt like she understood what I am going through.
What's one piece of advice would you give a prospective patient of Lindsay Wells at Audubon Fertility?
Great choice
During treatment, were you treated like a number or a human with Lindsay Wells at Audubon Fertility?
Her office is so serene and comfortable. Every one is so nice. Dr. Wells actually does all the ultrasounds herself, so you’re able to communicate directly with her, rather than waiting for results.
Describe the protocols Lindsay Wells used in your cycles at Audubon Fertility and their degree of success.
I’ve only done 1 FET with Dr. Wells so far. The first one was unsuccessful and we are moving on to try again.
Describe your experience with your nurse at Audubon Fertility. (Assigned nurse: Mandy Poche)
Every person I’ve worked with at Audubon has been so compassionate and hopeful. I feel like they’re all rooting for us to get the happy ending we desire. They quickly answer any questions I have, or direct me to someone who can.
Describe your experience with Audubon Fertility.
The place definitely looks like a spa! It’s so relaxing, if that’s possible, just being there. Parking isn’t great. I wish they had a bigger parking lot so I didn’t have to pay to park. Other than that, they’re fantastic!
Describe the costs associated with your care under Lindsay Wells at Audubon Fertility.
It was about $4,000 for my FET
Describe Lindsay Wells's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Audubon Fertility.
She asked us if we were open to multiples or not and decided how many embryos from there.
10
Doctor
Lindsay Wells
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Audubon Fertility
New Orleans
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2016 - 2018, Unknown Success
NPS
10
NPS
10
Age 28 - 30
Anovulation
Male Factor
PCOS
Black or African-American
Income $50K - $99K
1st of 2 Docs
18 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Wells] is amazing, she is very polite, she wants to know everything to see where she needs to start. She makes sure you not wasting money and just jump to a procedure. ... Due to male factory. She referred us to a urologist that now works in the same office and he working to get my husband back on track. ... She wants to improve your wellbeing and then achieve pregnancy. As a patient I dont feel like a number but she knows me and my husband and is working with us both to get the job done. ...
Some Strenghs are commnication, response times,and getting to know who you are. They [Audubon Fertility] will respond in a timely manner via online portal, through email or by phone. When ever I need support I know I can count on them. ... [Nursing Staff] They made you feel welcome the moment you walked in the door. ... IUI 1,400 /IVF 12,000 ... Go in with am open mind and willing to work towards your goal.
How was your experience with Lindsay Wells at Audubon Fertility?
She is amazing, she is very polite, she wants to know everything to see where she needs to start. She makes sure you not wasting money and just jump to a procedure. She wants to improve your wellbeing and then achieve pregnancy. As a patient I dont feel like a number but she knows me and my husband and is working with us both to get the job done.
What's one piece of advice would you give a prospective patient of Lindsay Wells at Audubon Fertility?
Go in with am open mind and willing to work towards your goal.
During treatment, were you treated like a number or a human with Lindsay Wells at Audubon Fertility?
Dr. Wells gave us hope that their is a chance in achieving pregnancy. She was concerned about our well being and gave us different ways to care for ourselves to help us achieve our goal.
Describe the protocols Lindsay Wells used in your cycles at Audubon Fertility and their degree of success.
We have not achieve pregnancy nor completed a treatment with her yet. Due to male factory. She referred us to a urologist that now works in the same office and he working to get my husband back on track. After we looking at ivf or iui.
Describe your experience with the nursing staff at Audubon Fertility.
They made you feel welcome the moment you walked in the door.
Describe your experience with Audubon Fertility.
Some Strenghs are commnication, response times,and getting to know who you are. They will respond in a timely manner via online portal, through email or by phone. When ever I need support I know I can count on them.
Describe the costs associated with your care under Lindsay Wells at Audubon Fertility.
IUI 1,400 /IVF 12,000
10
Doctor
Lindsay Wells
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Audubon Fertility
New Orleans
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2016, Unsuccessful
NPS
8
NPS
8
Age 38
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Income $100K - $199K
3rd of 3 Docs
3 IUI With Other Docs
1 IVF With Other Docs
Neutral
Neutral
Unsuccessful
Dr wells was great. She fully explained everything. We went in to our cycle with her with limited expectations and did not have a favorable outcome, but I think l we were in good hands with her and her staff.... She was very understanding and taylored my treatment based on my specific situation and what I had already gone through.
They [Audubon Fertility & Reproductive Medicine] are really great at making you feel comfortable and taken care of. They are professional but still warm.... Mandy [a nurse] was fantastic. She was always accessible and was in constant contact and able to answer any questions I had.... I think the total cost for just her services for the ivf cycle was around $13,000. Meds plus genetic testing brought the total to around 23,000.
How was your experience with Lindsay Wells at Audubon Fertility?
Dr wells was great. She fully explained everything. We went in to our cycle with her with limited expectations and did not have a favorable outcome, but I think l we were in good hands with her and her staff.
What's one piece of advice would you give a prospective patient of Lindsay Wells at Audubon Fertility?
Be prepared for the reality of the situation. Dr wells and her staff are great, but they cannot work miracle.
During treatment, were you treated like a number or a human with Lindsay Wells at Audubon Fertility?
She was very understanding and taylored my treatment based on my specific situation and what I had already gone through.
Describe the protocols Lindsay Wells used in your cycles at Audubon Fertility and their degree of success.
We had already done an ivf cycle before we saw her. We knew the process and she was able to expedite our process with her without any hassle at all.
Describe your experience with your nurse at Audubon Fertility. (Assigned nurse: Mandy Poche)
Mandy was fantastic. She was always accessible and was in constant contact and able to answer any questions I had.
Describe your experience with Audubon Fertility.
They are really great at making you feel comfortable and taken care of. They are professional but still warm.
Describe the costs associated with your care under Lindsay Wells at Audubon Fertility.
I think the total cost for just her services for the ivf cycle was around $13,000. Meds plus genetic testing brought the total to around 23,000.
Describe Lindsay Wells's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Audubon Fertility.
I cannot comment bc we have never made it to a transfer.
8
Doctor
Lindsay Wells
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
8
Clinic
Audubon Fertility
New Orleans
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Successful
NPS
10
NPS
10
Age 30 - 32
1 IVF
European
Income $50K - $99K
3rd of 3 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Wells is warm, welcoming and calm. She has been through infertility herself and treats you with care and respect...looked at our past treatments and came up with a new protocol. She also adjusted meds throughout my retrieval cycle as my body needed. When we miscarried, she changed our transfer process as well. So amazing to have a tailored protocol!...She recommended single transfer especially since we did PGS.
[The nurse at Audubon were] So kind, always listened and responded to any questions I had, big or small!...Out of pocket IVF retrieval is approximately $14K PGS was $4750 transfer was $4150...Beautiful clinic, very welcoming, great communication platform via email and phone. Everything is available in office, urine sample, blood sample, ultrasounds, etc. The retrieval and transfers take place next door which is very convienent as well.
How was your experience with Lindsay Wells at Audubon Fertility?
Dr. Wells looked at our past treatments and came up with a new protocol. She also adjusted meds throughout my retrieval cycle as my body needed. When we miscarried, she changed our transfer process as well. So amazing to have a tailored protocol!
What's one piece of advice would you give a prospective patient of Lindsay Wells at Audubon Fertility?
Go see her now!
During treatment, were you treated like a number or a human with Lindsay Wells at Audubon Fertility?
Dr. Wells is warm, welcoming and calm. She has been through infertility herself and treats you with care and respect.
Describe your experience with your nurse at Audubon Fertility. (Assigned nurse: Mandy)
So kind, always listened and responded to any questions I had, big or small!
Describe your experience with Audubon Fertility.
Beautiful clinic, very welcoming, great communication platform via email and phone. Everything is available in office, urine sample, blood sample, ultrasounds, etc. The retrieval and transfers take place next door which is very convienent as well.
Describe the costs associated with your care under Lindsay Wells at Audubon Fertility.
Out of pocket IVF retrieval is approximately $14K PGS was $4750 transfer was $4150
Describe Lindsay Wells's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Audubon Fertility.
She recommended single transfer especially since we did PGS. But, that is also my preference as I know the risks to mom and baby with multiple embryo transfers.
10
Doctor
Lindsay Wells
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Audubon Fertility
New Orleans
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2018, Successful
NPS
10
NPS
10
Age 34 - 37
1 IUI
3 IVF
Poor Egg Quality
Unexplained
European
Income $100K - $199K
Engineer
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I feel like she [Dr. Wells] was always upfront with expectations and usually she was right on. Appointment timing was usually very punctual, which is rare with doctors these days. She explains everything throughly which is important to me. ... Feels very strongly about only transferring one at a time. ... Her and her staff [Audubon Fertility - New Orleans] are amazing
Parking is kind of a pain at times and you have to walk by an abortion clinic to get to the office [Audubon Fertility]. Other than that, the clinic is amazing. The surgery center is next door to the fertility clinic which was nice. ... All the staff are amazing. ... Her [Dr. Wells] and her staff are amazing. It really feels like a family ... Appointment timing was usually very punctual, which is rare with doctors these days. ... Feels very strongly about only transferring one at a time.
How was your experience with Lindsay Wells at Audubon Fertility?
I feel like she was always upfront with expectations and usually she was right on. Appointment timing was usually very punctual, which is rare with doctors these days. She explains everything throughly which is important to me.
What's one piece of advice would you give a prospective patient of Lindsay Wells at Audubon Fertility?
It's scary, but just go. The only regret I have of not going sooner.
During treatment, were you treated like a number or a human with Lindsay Wells at Audubon Fertility?
Her and her staff are amazing. It really feels like a family. We were always sad when we "graduated" from Audubon and had to start at the OB.
Describe your experience with your nurse at Audubon Fertility. (Assigned nurse: Jamie)
All the staff are amazing.
Describe your experience with Audubon Fertility.
Parking is kind of a pain at times and you have to walk by an abortion clinic to get to the office. Other than that, the clinic is amazing. The surgery center is next door to the fertility clinic which was nice.
Describe the costs associated with your care under Lindsay Wells at Audubon Fertility.
Around 15k today for ivf. That includes price of meds.
Describe Lindsay Wells's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Audubon Fertility.
Feels very strongly about only transferring one at a time.
10
Doctor
Lindsay Wells
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Audubon Fertility
New Orleans
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2017, Unsuccessful
NPS
9
NPS
10
Age 29
2 IUI
Unexplained
European
Income $100K - $199K
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
She [Dr. Wells] is very professional and I trust her completely. It is sad that there is no reasonable explanation that my husband and I could not get pregnant but she was always positive and understanding. We are saving money so we can do IVF with her next. ... 2 IUI treatments. Lots of pills, injections and ultrasounds. ... She [nurse at Audubon Fertility] performed my IUI’s and was so compassionate.
The clinic [Audubon Fertility] will bend over backwards to accommodate their patients. Whether it’s after hours or on the wknd. They make you feel like the only patient there. All of the staff are very nice and sensitive of what you are going through. ... Jamie is the most amazing person on the staff. She performed my IUI’s and was so compassionate. I will never forget how wonderful she is. Such a special human being!
How was your experience with Lindsay Wells at Audubon Fertility?
She is very professional and I trust her completely. It is sad that there is no reasonable explanation that my husband and I could not get pregnant but she was always positive and understanding. We are saving money so we can do IVF with her next.
What's one piece of advice would you give a prospective patient of Lindsay Wells at Audubon Fertility?
Ask questions!
During treatment, were you treated like a number or a human with Lindsay Wells at Audubon Fertility?
I felt both. The entire process is very expensive. Her staff was great.
Describe the protocols Lindsay Wells used in your cycles at Audubon Fertility and their degree of success.
2 IUI treatments. Lots of pills, injections and ultrasounds.
Describe your experience with your nurse at Audubon Fertility. (Assigned nurse: Jamie)
Jamie is the most amazing person on the staff. She performed my IUI’s and was so compassionate. I will never forget how wonderful she is. Such a special human being!
Describe your experience with Audubon Fertility.
The clinic will bend over backwards to accommodate their patients. Whether it’s after hours or on the wknd. They make you feel like the only patient there. All of the staff are very nice and sensitive of what you are going through.
Describe the costs associated with your care under Lindsay Wells at Audubon Fertility.
Over 5,000 for IUI and assessment and over 2,000 for medication (injections)
9
Doctor
Lindsay Wells
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
5 of 5
10
Clinic
Audubon Fertility
New Orleans
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
2016 - 2017, Successful
NPS
10
NPS
N/A
Age 39 - 40
Diminished Ovarian Reserve
Male Factor
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Successful
She [Dr. Wells] was honest and upfront about my chances to become pregnant. She introduced me to embryo adoption. She did one transfer for me with an embryo we adopted out of state which resulted in a chemical pregnancy. Our second attempt was with embryos from a former patient. We did an in house donation/adoption which was successful...She sent comprehensive paperwork to my OB about my care to that point, making my transition smooth. She used current, evidence-based treatment to manage my care.
I was on a first name basis with all her [Dr. Wells] staff [at Audubon], she was very available and took generous time to answer all our questions and concerns. She seemed to genuinely care for my wellbeing....She sent comprehensive paperwork to my OB about my care to that point, making my transition smooth. She used current, evidence-based treatment to manage my care....She was honest and upfront about my chances to become pregnant.
How was your experience with Lindsay Wells at Audubon Fertility?
She was honest and upfront about my chances to become pregnant. She introduced me to embryo adoption. She did one transfer for me with an embryo we adopted out of state which resulted in a chemical pregnancy. Our second attempt was with embryos from a former patient. We did an in house donation/adoption which was successful. Once pregnant, she allowed me to come in for weekly ultrasounds until the 10 week mark and I had an appointment with my OB. She sent comprehensive paperwork to my OB about my care to that point, making my transition smooth. She used current, evidence-based treatment to manage my care.
What's one piece of advice would you give a prospective patient of Lindsay Wells at Audubon Fertility?
Be completely honest with her about your fears and concerns. Be open minded to other treatment options she may present.
During treatment, were you treated like a number or a human with Lindsay Wells at Audubon Fertility?
I was on a first name basis with all her staff, she was very available and took generous time to answer all our questions and concerns. She seemed to genuinely care for my wellbeing.
10
Doctor
Lindsay Wells
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
2016 - 2017, Unsuccessful
NPS
10
NPS
10
Age 28 - 29
PCOS
Black or African-American
Income $0 - $49K
1st of 2 Docs
24 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
She [Dr. Wells] was great, right to the point of what was needed for me and my husband. She made understand my condition and my husbands before doing any treatment. She made me feel better by explaining it and giving me hope that there other options for me to take.... She wanted me to do and iui, but inform me my husband needed to Analysis and we found out he has low motility, & morphology. So we had to pay for his surgery and had been unable to pay for iui’s.
The environment [Audubon Fertility] is nice and staff is amazing. The clinic is very helpful. For a new patient i would say go in knowing you will come out with an result or know what you need to do to achieve a pregnancy.... [Cost Of Treatment] 2000.00 including one round of iui and meds... he [Dr Wells] was great, right to the point of what was needed for me and my husband. She made understand my condition and my husbands before doing any treatment.
How was your experience with Lindsay Wells at Audubon Fertility?
She was great, right to the point of what was needed for me and my husband. She made understand my condition and my husbands before doing any treatment. She made me feel better by explaining it and giving me hope that there other options for me to take.
What's one piece of advice would you give a prospective patient of Lindsay Wells at Audubon Fertility?
She is great! I would recommend her to anyone
During treatment, were you treated like a number or a human with Lindsay Wells at Audubon Fertility?
She was very kind, and gave me hope.
Describe the protocols Lindsay Wells used in your cycles at Audubon Fertility and their degree of success.
She wanted me to do and iui, but inform me my husband needed to Analysis and we found out he has low motility, & morphology. So we had to pay for his surgery and had been unable to pay for iui’s.
Describe your experience with the nursing staff at Audubon Fertility.
They were very nice and welcoming.
Describe your experience with Audubon Fertility.
The environment is nice and staff is amazing. The clinic is very helpful. For a new patient i would say go in knowing you will come out with an result or know what you need to do to achieve a pregnancy.
Describe the costs associated with your care under Lindsay Wells at Audubon Fertility.
2000.00 including one round of iui and meds
10
Doctor
Lindsay Wells
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
3 of 5
10
Clinic
Audubon Fertility
New Orleans
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2017, Unsuccessful
NPS
10
NPS
10
Age 41
1 IUI
Male Factor
Tubal Blockage
Black or African-American
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr Wells took her time and answered all of my questions...very friendly and informative...reviewed my previous medical records with me. Dr Wells asked for my opinion and did not try to persuade me to do anything...I was prescribed Femara for my IUI. I was given the trigger shot and instructed to return for IUI in 30 hours. My pregnancy test was negative...
Everyone [at Audubon Fertility & Reproductive Medicine] was thoughtful and helpful...The clinic was beautiful and was in a safe, easy to find location. The lab uses state of the art equipment. The staff went above and beyond. Everyone was extremely helpful. I would not change anything about this clinic or staff...I was prescribed Femara for my IUI. I was given the trigger shot and instructed to return for IUI in 30 hours. My pregnancy test was negative.
How was your experience with Lindsay Wells at Audubon Fertility?
Dr Wells was very friendly and informative. Dr Wells answered all of my questions and reviewed my previous medical records with me. Dr Wells asked for my opinion and did not try to persuade me to do anything.
What's one piece of advice would you give a prospective patient of Lindsay Wells at Audubon Fertility?
Please have all questions planned. Feel free to ask about anything.
During treatment, were you treated like a number or a human with Lindsay Wells at Audubon Fertility?
Dr Wells took her time and answered all of my questions
Describe the protocols Lindsay Wells used in your cycles at Audubon Fertility and their degree of success.
I was prescribed Femara for my IUI. I was given the trigger shot and instructed to return for IUI in 30 hours. My pregnancy test was negative.
Describe your experience with the nursing staff at Audubon Fertility.
Everyone was thoughtful and helpful.
Describe your experience with Audubon Fertility.
The clinic was beautiful and was in a safe, easy to find location. The lab uses state of the art equipment. The staff went above and beyond. Everyone was extremely helpful. I would not change anything about this clinic or staff.
Describe the costs associated with your care under Lindsay Wells at Audubon Fertility.
1200.00
Describe Lindsay Wells's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Audubon Fertility.
Dr Wells suggests transferring only 2 embryos
10
Doctor
Lindsay Wells
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Explained risks
5 of 5
Adaptability
1 of 5
10
Clinic
Audubon Fertility
New Orleans
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015, Successful
NPS
10
NPS
10
Age 34
3 IUI
Unexplained
East Asian
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Wells was friendly and took her time with me and my partner. We didn't feel rushed during appointments and she was always apologetic when running late. She was quick to answer emails.
Dr wells [at Audubon] ran blood work which checked hormone levels and egg quality as well as a sperm analysis on my partner. After everything checked out fine, she diagnosed me with unexplained fertility. she suggested we try IUI first and if it didn't work we would move on to IVF. I had 3 IUIs. For all three, I was prescribed clomid. Last 2, I injected Follistim and a trigger shot. First 2 IUIs didn't work, third try was successful.
How was your experience with Lindsay Wells at Audubon Fertility?
Dr Wells is an excellent doctor. She explained everything when we had appointments. We never felt rushed when we were there and she was always friendly.
What's one piece of advice would you give a prospective patient of Lindsay Wells at Audubon Fertility?
Go see her
During treatment, were you treated like a number or a human with Lindsay Wells at Audubon Fertility?
Dr Wells was friendly and took her time with me and my partner. We didn't feel rushed during appointments and she was always apologetic when running late. She was quick to answer emails.
Describe the protocols Lindsay Wells used in your cycles at Audubon Fertility and their degree of success.
Dr wells ran blood work which checked hormone levels and egg quality as well as a sperm analysis on my partner. After everything checked out fine, she diagnosed me with unexplained fertility. she suggested we try IUI first and if it didn't work we would move on to IVF. I had 3 IUIs. For all three, I was prescribed clomid. Last 2, I injected Follistim and a trigger shot. First 2 IUIs didn't work, third try was successful.
Describe your experience with the nursing staff at Audubon Fertility.
Super nice and friendly
Describe your experience with Audubon Fertility.
Located uptown in a nice building. Easy to get to.
Describe the costs associated with your care under Lindsay Wells at Audubon Fertility.
I don't know exactly how much we spent but it was probably in the range of 6-7 thousand
10
Doctor
Lindsay Wells
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Audubon Fertility
New Orleans
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
NPS
6
NPS
7
Age 32
1 Fertility Medications
PCOS
Tubal Blockage
European
Income $100K - $199K
Nurse or HC Services
2nd of 2 Docs
1 IVF With Other Docs
Doesn't Recommend
Neutral
Unsuccessful
She [Dr. Lindsay Wells] is a great Dr. She uses a very simple procedure. She goes out her way as well. But after one transfer not working she didn't want to do anything different and I did not want the same negative results repeated...Very simple compared to my other Dr. We simply did one inject-able and one pill. No patches
[Audubon's] strengths- small, personable, and not as busy weakness- longer wait for results, parking...when i was scheduled for a laparoscopy they messed up and missed the paperwork deadline and treatments had to be pushed back almost twice...She [Dr. Lindsay Wells] is a great Dr. She uses a very simple procedure. She goes out her way as well. But after one transfer not working she didn't want to do anything different and I did not want the same negative results repeated...Very simple compared to my other Dr. We simply did one inject-able and one pill. No patches
How was your experience with Lindsay Wells at Audubon Fertility?
She is a great Dr. She uses a very simple procedure. She goes out her way as well. But after one transfer not working she didn't want to do anything different and I did not want the same negative results repeated.
What's one piece of advice would you give a prospective patient of Lindsay Wells at Audubon Fertility?
Ask questions! If you don't like the answer ask for differences!
During treatment, were you treated like a number or a human with Lindsay Wells at Audubon Fertility?
Very Friendly and nice Dr.
Describe the protocols Lindsay Wells used in your cycles at Audubon Fertility and their degree of success.
Very simple compared to my other Dr. We simply did one inject-able and one pill. No patches
Describe your experience with the nursing staff at Audubon Fertility.
Very welcoming and friendly.
Describe your experience with Audubon Fertility.
strengths- small, personable, and not as busy weakness- longer wait for results, parking
Describe the costs associated with your care under Lindsay Wells at Audubon Fertility.
frozen transfer 4000
Describe Lindsay Wells's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Audubon Fertility.
she once again let me choose.
What specific things went wrong at Audubon Fertility?
  • Failed to order appropriate test
  • Scheduled the wrong procedure
Describe the specific things that went wrong at Audubon Fertility.
when i was scheduled for a laparoscopy they messed up and missed the paperwork deadline and treatments had to be pushed back almost twice.
6
Doctor
Lindsay Wells
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
2 of 5
7
Clinic
Audubon Fertility
New Orleans
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5