Lisa Farah-Eways

Kaiser Permanente NorCal

Available Lines of Communication

Doctor, Nurse available by email
Doctor email
Nurse email
Doctor, Nurse available by direct line
Direct line to doctor
Direct line to nurse
Available by cell phone
Doctor personal cell phone
Medical SchoolU. of Florida
ResidencyU. of Florida
FellowshipU. of Alabama Birmingham
Fremont
39141 Civic Center Driv
Fremont, CA 94538
(888) 331-5601
Sunnyvale
1263 East Arques Avenue
Sunnyvale, CA 94085
(408) 530-6800
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On a scale from 0-10, how likely are you to recommend Lisa Farah-Eways to a friend?
Strongly recommend: 70%Neutral: 23%Don't recommend: 7%8.8
13 assessments
  • 70% Strongly recommend (9-10)
  • 23% Neutral (7-8)
  • 7% Don't recommend (0-6)
Humanity
Treated like a number
Treated like a human
9.5
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
Poor communication
Excellent communication
9.4
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
Rarely saw at appts.
Always saw at appts.
7.9
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
Poor response time
Excellent response time
Poor
Responsiveness

Scale is "poor, ok, good, excellent," and measures how responsive a care team was when patients needed to see or speak to them.

On a scale from 0-10, how likely are you to recommend Kaiser Permanente NorCal to a friend?
Strongly recommend: 36%Neutral: 33%Don't recommend: 32%7.2
114 assessments
  • 36% Strongly recommend (9-10)
  • 33% Neutral (7-8)
  • 32% Don't recommend (0-6)
13 assessments
8
7
Age
34 - 35
Treated
2019 - 2020
Success with this Doc
?
Treatment
4 IUI
Diagnosis
Recurrent Pregnancy Loss, Unexplained, Other
8
7
Dr. Farah-Eways is compassionate and really wants to make your dream of having a baby come true. You should note she is quite the multitasker, so when you have an in person consultation or phone appointment with her you may notice that she’s typing/performing computer task while talking to you...At the end of your consultation/appointment you will have a summary in the form of emails with all things discussed, recommendations, plan of care and a detailed summary of your visit. Her typing/inputting things on th
IVF [cost at Kaiser Permanente NorCal] : 1 Freeze all + Frozen transfer $15,455 Meds: $5,000-8,500 PGT testing: $3,500...Each additional Frozen transfer: $4,150 plus meds ($800-1500) Fresh IVF cycle $13,100...strengths are communication, returning calls and emails. Their weaknesses are they are very busy and have quite a few patients to see but only 3 REI doctors so the appointment availability is not always convenient
Age
34 - 35
Treated
2019 - 2020
Success with this Doc
?
Race
Black or African-American
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI
Diagnosis
Recurrent Pregnancy Loss, Unexplained, Other
8
7
How was your experience with Lisa Farah-Eways at Kaiser Permanente NorCal?
Dr. Farah-Eways is compassionate and really wants to make your dream of having a baby come true. You should note she is quite the multitasker, so when you have an in person consultation or phone appointment with her you may notice that she’s typing/performing computer task while talking to you. Please don’t mistake this for her not caring or not being focused on you and your treatment. At the end of your consultation/appointment you will have a summary in the form of emails with all things discussed, recommendations, plan of care and a detailed summary of your visit. Her typing/inputting things on the computer as she is discussing processes with you, I believe, is her way to ensure that no information during your conversation is missed in the hard copy of your plan of care and that all test you need to have done are ordered as soon as she decides you need them. Because she documents things while she’s talking, you end up having a complete reference in terms of next steps. This is important because there can be so much information, many dates, and timed studies to complete. I’m the type of person that comprehends and processes information quickly, so I prefer information to be delivered straight forward in the form of what the plan for me is, what my next steps are, and when they steps need to be completed. Having a hard copy plan of care with dates/times to complete and contact numbers has helped me feel more control in a situation that can be so out of your control. If you like information delivered this way I think you will be happy to work with Dr. Farah-Eways, also note that if ever there is a time that you feel you didn’t understand or you need to verify what the plan is, she responds best by email to address your concerns.
What's one piece of advice would you give a prospective patient of Lisa Farah-Eways at Kaiser Permanente NorCal?
Understand that she works within the Kaiser Permanente health system, so at times because the Kaiser process calls for systematic approach since they see a greater volume of patients than private REI clinics, you won’t always see her at appointments for procedures such HSG test, IUI or ultrasounds to verify meds such as clomid, femara, etc produced sufficient follicles for IUI. While you have a care plan by Dr. Farah-Eways, these procedures will be performed by her Nurse Practitioners (NP) and not necessarily the same NP each time. It comes down to who is available at the time you need the appointment. As for diagnostic procedures such as Hysteroscopy, endometrial biopsy, trial transfers, and saline sonograms you will see her or one of her colleagues that is an REI doctor. If you want her specifically for those procedures , this goes for IVF retrieval and transfers as well, you would have to wait for an opening on her schedule. If you don’t want to wait there are other REI doctors that can perform the procedures at the earliest date and report the findings to Dr. Farah-Eways. The process at Kaiser works where a REI doctor like Dr. Farah-Eways may be doing diagnostic test 1 day, clinic appointments the next day and IVF retrieval and transfer the all day the entire next week. So if you’re looking to see the same REI doctor/nurse at each appointment and it wouldn’t be okay with you if you didn’t, she may not be the REI doctor for you.
During treatment, were you treated like a number or a human with Lisa Farah-Eways at Kaiser Permanente NorCal?
Although Kaiser’s REI department is extremely busy, Dr. Farah-Eways has always been extremely kind and explained the plan of care and next steps for my fertility treatment in great detail regardless of the amount of time it took. Also, I was scheduled to have a saline sonogram with trial transfer, and endometrial biopsy 2 days after shelter in place orders were mandated due to COVID-19. This order encouraged healthcare facilities to cancel procedures that are considered to be “elective”. Although my scheduled procedures were considered to be elective, Dr Farah-Eways had her staff immediately call me and reassure me that she was still willing to do my procedure if I still wanted to keep my appointment and that she understood how important it was for me to complete these procedures as they are scheduled only on specific days within a given cycle. The fact that she and her staff allowed me to keep my appointment made me feel like they respected both my time and the emotional toll it takes to have to wait a whole cycle before a procedure can be scheduled again. This made me feel like human and not just a number to them.
Describe the protocols Lisa Farah-Eways used in your cycles at Kaiser Permanente NorCal and their degree of success.
Lab work was completed to rule out any clotting disorders or genetic abnormalities prior to IUI Pre-IUI supplements: -Prenatal -Co-Enzyme Q10 600mg/day -Methylfolate 1mg (folic acid in prenatals may not be absorbed in its form) 2000U of vitamin D (prenatals amount not enough) -Probiotics ( to help with gut health) For each IUI the medication protocol was used to make me have a stronger ovulation and produce more than one egg in attempt to increase the chances of successful IUI. Dr. Farah-Eways confirmed with tests and from multiple previous pregnancies that unfortunately resulted in losses, I ovulate regularly on my own. The progesterone was used to proactively to help aid in preservation of pregnancy if the IUI was successful. IUI was chosen as a first line of treatment because we had not been able to conceive naturally for close to 1 year after our 3rd miscarriage: IUI #1: femara 2.5mg/ twice per day x 5 days Ultrasound day 7 (verify mature follicles) Ovidrel for timed ovulation IUI 24-36hr following Ovidrel injection IUI #2: femara 5mg/ twice per day x 5 days Ultrasound day 7 (verify mature follicles) Ovidrel for timed ovulation IUI 24-36hr following Ovidrel injection Progesterone vaginal suppository 1x/day IUI #3: femara 7.5mg/ twice per day x 5 days Ultrasound day 7 (verify mature follicles) Ovidrel for timed ovulation IUI 24-36hr following Ovidrel injection Progesterone vaginal suppository 1x/day IUI #4: femara 7.5mg/ twice per day x 5 days Menopur 150units 1x/day x 5 days Ultrasound day 7 (verify mature follicles) Ovidrel for timed ovulation IUI 24-36hr following Ovidrel injection Progesterone vaginal suppository 1x/day Neither of the 4 IUIs were successful We had a natural conception 1 month after the 4th IUI attempt. That natural conception resulted in our baby not growing after week 6. I had a D&C in February. Followed by a saline sonogram, endometrial biopsy and trial transfer done in March by Dr Farah-Eways to clear me for the IVF process. The IVF protocol will include a Retrieval with Freeze All and Frozen Embryo transfer so that the embryos can have PGT testing to rule out genetic abnormalities. The medication protocol for IVF retrieval will include Follistim, Menopur, Omnitrope For FET, it will include Estrace tabs, Climara Patch, and progesterone vaginal suppositories
Describe your experience with the nursing staff.
I was seen by 3 Nurse Practitioners on different occasions including, Carla Schouten, Marion Colombo, and Lorraine Gyor. They were all compassionate, professional, and responded quickly to all emails and were also open to implement my input in regards to what I felt I needed to be added to my care plan.
Describe your experience with Kaiser Permanente NorCal.
I think this departments strengths are communication, returning calls and emails. Their weaknesses are they are very busy and have quite a few patients to see but only 3 REI doctors so the appointment availability is not always convenient
Describe the costs associated with your care under Lisa Farah-Eways at Kaiser Permanente NorCal.
IUI covered by Kaiser Permanente insurance with $20 copay IVF NOT COVERED BY INSURANCE IVF: 1 Freeze all + Frozen transfer $15,455 Meds: $5,000-8,500 PGT testing: $3,500 (hospital fee) plus additional fees paid to outside genetics lab roughly $250/egg or can opt for package deal Each additional Frozen transfer: $4,150 plus meds ($800-1500) Fresh IVF cycle $13,100
Describe Lisa Farah-Eways's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kaiser Permanente NorCal.
Dr Farah-Eways only performs single embryo transfer and cautions against multiple embryo transfer. She informed me that many studies have shown that single embryo transfers have less risk And higher success rate of making it to term live birth
8
Doctor
Lisa Farah-Eways
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Kaiser Permanente NorCal
Sunnyvale
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
8
Age
39 - 40
Treated
2019 - 2020
Success with this Doc
Yes
Treatment
2 IVF
Diagnosis
10
8
It always felt like Dr. Eways went above and beyond and she truly cared. Never having done this before (but consulted and almost started the process with another clinic) she made us feel safe and explained every step and process and was candid. It didn't feel like I was speaking to someone who was reading a process or procedure out of a book (as with my previous experience), she actually made sure that we understood exactly what was happening, what she was doing, what to expect and what to consider and like we were people with feelings and emotions to consider trying to grow their family and not a next number in line. She was always honest and didn't sugar coat anything which I really appreciated because the process itself can be very stressful so to know exactly what to expect was reassuring. She was always gentle and caring and honest in her approach and when she met with my husband and I, we felt like we were the only patients she had as she never rushed any of our meetings. She treated both of us as a couple and was inclusive with conversation making sure we were both comfortable with next steps and what to expect. No words can explain her genuine, caring and helpful nature. She trul
The nurses [at Kaiser Permanente NorCal] had great communication and reached out after visits where something new was happening to make sure that we were all set...The location was convenient to visit Dr. Eways in Sunnyvale, have blood drawn in Santa Clara and even at times go to Fremont. I knew what to expect from the beginning so planned accordingly and no complaints...The medication was very straight forward and I was given a calendar with a breakdown of what to take and when and Dr. Eways reviewed it in addition to her staff following up to make sure that there weren't any questions. The pills were easy and when it came time for the shots, it wasn't bad at all and I was able to administer them myself without any issues. There was also blood work along the ways to readjust the amount of medication to take based on how your body was responding so constant check up along the way.
Age
39 - 40
Treated
2019 - 2020
Success with this Doc
Yes
Race
Middle Eastern
Income
$500K+
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IVF
Diagnosis
10
8
How was your experience with Lisa Farah-Eways at Kaiser Permanente NorCal?
It always felt like Dr. Eways went above and beyond and she truly cared. Never having done this before (but consulted and almost started the process with another clinic) she made us feel safe and explained every step and process and was candid. It didn't feel like I was speaking to someone who was reading a process or procedure out of a book (as with my previous experience), she actually made sure that we understood exactly what was happening, what she was doing, what to expect and what to consider and like we were people with feelings and emotions to consider trying to grow their family and not a next number in line. She was always honest and didn't sugar coat anything which I really appreciated because the process itself can be very stressful so to know exactly what to expect was reassuring. She was always gentle and caring and honest in her approach and when she met with my husband and I, we felt like we were the only patients she had as she never rushed any of our meetings. She treated both of us as a couple and was inclusive with conversation making sure we were both comfortable with next steps and what to expect. No words can explain her genuine, caring and helpful nature. She truly has redefined the way patients need to be handled and treated because her ability to make you feel safe and to build an immediate trust connection (regardless of outcome) is unmatched. We've been SO LUCKY to have had the opportunity to work with Dr. Eways and if we decided to do this again, no doubt in my mind as to who I would be calling. She's been an angel in our lives!
What's one piece of advice would you give a prospective patient of Lisa Farah-Eways at Kaiser Permanente NorCal?
Keep an open mind and trust the process. Don't stress :)
During treatment, were you treated like a number or a human with Lisa Farah-Eways at Kaiser Permanente NorCal?
Dr. Eways was very knowledgeable and empathetic when working with my husband and I. She always checked for understanding and made sure that we didn't have any additional questions and never made us feel rushed. We felt safe and secure asking questions and looking for guidance. She was very positive and never over-promised but feels like she always over-delivered. Her follow up and care was AMAZING!!
Describe the protocols Lisa Farah-Eways used in your cycles at Kaiser Permanente NorCal and their degree of success.
The medication was very straight forward and I was given a calendar with a breakdown of what to take and when and Dr. Eways reviewed it in addition to her staff following up to make sure that there weren't any questions. The pills were easy and when it came time for the shots, it wasn't bad at all and I was able to administer them myself without any issues. There was also blood work along the ways to readjust the amount of medication to take based on how your body was responding so constant check up along the way.
Describe your experience with your nurse at Kaiser Permanente NorCal.
The nurses had great communication and reached out after visits where something new was happening to make sure that we were all set.
Describe your experience with Kaiser Permanente NorCal.
The location was convenient to visit Dr. Eways in Sunnyvale, have blood drawn in Santa Clara and even at times go to Fremont. I knew what to expect from the beginning so planned accordingly and no complaints.
Describe Lisa Farah-Eways's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kaiser Permanente NorCal.
Dr. Eways educated me on options and we talked about transferring one embryo if genetically normal or 2 untested embryos.
10
Doctor
Lisa Farah-Eways
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Kaiser Permanente NorCal
Sunnyvale
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Lisa Farah-Eways at Kaiser Permanente NorCal.

10
8
Age
37 - 42
Treated
2014 - 2019
Success with this Doc
Yes
Treatment
1 IUI, 1 IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Other
10
8
Dr. Eways sufficiently explained to me the trade-offs and risks of transferring multiple embryos. Her approach is very much in-line with the medical guidelines and recommendations...attends to the technical and human sides of undergoing fertility treatments. She helps you create a plan and executes it, but also acknowledges the grief cycle that accompanies infertilty...stuck through thick and thin with me. As a patient with a thin uterine lining and diminished ovarian reserve (.16 AMH), I had an uphill battle! In my experience, Dr. Eways was always very straight-forward with me about treatment plans, but never gave up, and always helped me determine my next game plan using data, experience, and the latest research. She also has a wonderful and warm bed-side manner. She would personally call me with updates or to follow-up.
They [Kaiser Permanente NorCal] generally seem to be really impacted and there are long wait times to be assigned a treatment cycle time! I also feel like each doctor has a huge caseload. But outside of these factors, I truly believe I was given great care and treatment at Kaiser. I also think it's important to be your own advocate in this process and find the doctor within the practice and Kaiser that is a good fit for you. My doctor was always easy to communicate with, always made decisions based on research, and often also conducted her own research if I had a question....I thought monitoring appointments were ok [at Kaiser]. They were scheduled within a window of time in the morning. You were given an appointment time, but they generally saw you on a first come first served basis...There is a financial advisor that works with patients around the costs associated with treatments...
Age
37 - 42
Treated
2014 - 2019
Success with this Doc
Yes
Race
Income
$200K - $499K
Occupation
Consultant
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IUI, 1 IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Other
10
8
How was your experience with Lisa Farah-Eways at Kaiser Permanente NorCal?
Dr. Farah-Eways stuck through thick and thin with me. As a patient with a thin uterine lining and diminished ovarian reserve (.16 AMH), I had an uphill battle! In my experience, Dr. Eways was always very straight-forward with me about treatment plans, but never gave up, and always helped me determine my next game plan using data, experience, and the latest research. She also has a wonderful and warm bed-side manner. She would personally call me with updates or to follow-up.
What's one piece of advice would you give a prospective patient of Lisa Farah-Eways at Kaiser Permanente NorCal?
If you want someone that is transparent and blunt, yet extremely caring, Dr. Eways will be a great fit for you! She is also very persistent. I had a very long journey, but never once did I feel she gave up on me. Meaning, she would really think about what testing and/or adjustments were needed for the next plan of action each time.
During treatment, were you treated like a number or a human with Lisa Farah-Eways at Kaiser Permanente NorCal?
Dr. Eways attends to the technical and human sides of undergoing fertility treatments. She helps you create a plan and executes it, but also acknowledges the grief cycle that accompanies infertilty
Describe your experience with the nursing staff.
The nurses at Kaiser Sunnyvale are knowledgeable, warm, organized, and professional.
Describe your experience with Kaiser Permanente NorCal.
They generally seem to be really impacted and there are long wait times to be assigned a treatment cycle time! I also feel like each doctor has a huge caseload. But outside of these factors, I truly believe I was given great care and treatment at Kaiser. I also think it's important to be your own advocate in this process and find the doctor within the practice and Kaiser that is a good fit for you. My doctor was always easy to communicate with, always made decisions based on research, and often also conducted her own research if I had a question.
Describe your experience with your monitoring appointments at Kaiser Permanente NorCal.
I thought monitoring appointments were ok. They were scheduled within a window of time in the morning. You were given an appointment time, but they generally saw you on a first come first served basis.
Describe the costs associated with your care under Lisa Farah-Eways at Kaiser Permanente NorCal.
There is a financial advisor that works with patients around the costs associated with treatments.
Describe Lisa Farah-Eways's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kaiser Permanente NorCal.
Dr. Eways sufficiently explained to me the trade-offs and risks of transferring multiple embryos. Her approach is very much in-line with the medical guidelines and recommendations. She does a thorough job of explaining her reasoning behind her approach to eSET. Generally speaking, she recommended only transferring one embryo per cycle because we used donor eggs and my embryos were pgs-tested, but there were times where she was open to transferring two.
10
Doctor
Lisa Farah-Eways
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Kaiser Permanente NorCal
Sunnyvale
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more
- Read less
Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
32 - 35
Treated
2016 - 2019
Success with this Doc
Yes
Treatment
IVF, Donor Eggs
Diagnosis
Other
10
10
You might find her [Dr. Farah-Eways] personality at times rigid because she is a perfectionist but her main goal is to get you pregnant and have a healthy baby, so you just have to trust her. ... To get my lining thick enough she recommended acupuncture and she was also OK with me taking the tincture they prescribed. She also adjusted my meds taking me off the estrogen patch and instead having me take it as oral pill and vaginally.
The only thing I can think of is that it takes a long time to get in [to Kaiser Permanente Sunnyvale]. ... From my understanding Kaiser does single embryo transfer and there are some criteria but if it’s not successful then it’s like a buy 1 get 2 free...like 3 tries for price if one. ... I don’t have any specific memory of the nursing staff but they were all great
Age
32 - 35
Treated
2016 - 2019
Success with this Doc
Yes
Race
European
Income
$200K - $499K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
IVF, Donor Eggs
Diagnosis
Other
10
10
How was your experience with Lisa Farah-Eways at Kaiser Permanente NorCal?
She was incredible and while it was a very long process, we trusted her and she told us more than once she “plays to win”...she is quite the perfectionist, but we appreciated her for that. I was supposed to have a fresh transfer March 2017 but my lining didn’t get thick enough, so she cancelled and had me wait to do a frozen transfer until August. All summer she was trying different medication combos to get my lining thick enough...the August date even got changed a few times and I don’t think my lining got to highest she would’ve liked it to, but she felt good about it and gave us the green light. I highly recommend her. I also remember when we had our initial consultation, that evening she called me just to check in on me. She is extemely responsive as well.
What's one piece of advice would you give a prospective patient of Lisa Farah-Eways at Kaiser Permanente NorCal?
You might find her personality at times rigid because she is a perfectionist but her main goal is to get you pregnant and have a healthy baby, so you just have to trust her. She is extremely knowledgeable.
During treatment, were you treated like a number or a human with Lisa Farah-Eways at Kaiser Permanente NorCal?
I felt my treatment plan was very individualized
Describe the protocols Lisa Farah-Eways used in your cycles at Kaiser Permanente NorCal and their degree of success.
To get my lining thick enough she recommended acupuncture and she was also OK with me taking the tincture they prescribed. She also adjusted my meds taking me off the estrogen patch and instead having me take it as oral pill and vaginally. Towards the end we ended up adding baby aspirin and eventually vaginal viagra. She also had me on terbutaline to prevent uterine contraction and gave me stronger dose of Valium the morning of transfer. I have a heathy 11 month old :)
Describe your experience with the nursing staff.
I don’t have any specific memory of the nursing staff but they were all great
Describe your experience with Kaiser Permanente NorCal.
The only thing I can think of is that it takes a long time to get in. For example I called mid March for a phone consult to discuss our next transfer and Dr. Eways is booked until beginning of May just for a phone consult. So you need to get things started early, she’s popular and has a large patient load.
Describe Lisa Farah-Eways's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kaiser Permanente NorCal.
From my understanding Kaiser does single embryo transfer and there are some criteria but if it’s not successful then it’s like a buy 1 get 2 free...like 3 tries for price if one. But ours ended up being successful on first try.
10
Doctor
Lisa Farah-Eways
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Kaiser Permanente NorCal
Sunnyvale
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more
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Ask a Question

Ask this reviewer a question about their experience with Lisa Farah-Eways at Kaiser Permanente NorCal.

Verified

This patient has provided documentation of treatment at this clinic.

9
8
Age
36 - 37
Treated
2017 - 2018
Success with this Doc
?
Treatment
1 IUI
Diagnosis
Diminished Ovarian Reserve, Male Factor, Poor Egg Quality
9
8
Dr. Eways is very professional and personable. She takes the time to explain everything in detail. I did not feel like she was rushing me out to get to her next appointment. I have my first fresh cycle IVF planned for next month. She did a hysteroscopy to remove a polyp 2 months ago, which went smoothly. She made me feel safe and taken care of. Great bedside manner. My only criticism is that I had a phone appointment schedule with her once and she called me 40 minutes after our scheduled time. In her message, she stated that she usually calls within 2 hours of the scheduled time.
All of the nurses [Kaiser Permanente NorCal- Sunnyvale] I encountered were very helpful, professional, and knowledgeable. One of them even went out of her way to ensure I got a call back from the Fremont clinic, and followed up with me later.... The doctors always seem to be running behind. I would plan on being there longer than you expect. If you are not meeting with a doctor, the appointments are much more timely. The staff is friendly and helpful. The clinic is clean and has up to date technology.
Age
36 - 37
Treated
2017 - 2018
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI
Diagnosis
Diminished Ovarian Reserve, Male Factor, Poor Egg Quality
9
8
How was your experience with Lisa Farah-Eways at Kaiser Permanente NorCal?
Dr. Eways is very professional and personable. She takes the time to explain everything in detail. I did not feel like she was rushing me out to get to her next appointment. I have my first fresh cycle IVF planned for next month. She did a hysteroscopy to remove a polyp 2 months ago, which went smoothly. She made me feel safe and taken care of. Great bedside manner. My only criticism is that I had a phone appointment schedule with her once and she called me 40 minutes after our scheduled time. In her message, she stated that she usually calls within 2 hours of the scheduled time. Nobody in her office told me there was a timeframe, so I was unable to take the call. We were able to connect later that day, however.
What's one piece of advice would you give a prospective patient of Lisa Farah-Eways at Kaiser Permanente NorCal?
She is great, but her schedule is packed and you have to wait several months for treatments.
During treatment, were you treated like a number or a human with Lisa Farah-Eways at Kaiser Permanente NorCal?
Dr. Eways is very warm and welcoming. She takes time to build rapport with her patients. I felt like she was an old friend I was catching up with by the end of our first meeting.
Describe the protocols Lisa Farah-Eways used in your cycles at Kaiser Permanente NorCal and their degree of success.
I have not yet started my treatment protocol yet. No results yet.
Describe your experience with the nursing staff.
All of the nurses I encountered were very helpful, professional, and knowledgeable. One of them even went out of her way to ensure I got a call back from the Fremont clinic, and followed up with me later.
Describe your experience with Kaiser Permanente NorCal.
The doctors always seem to be running behind. I would plan on being there longer than you expect. If you are not meeting with a doctor, the appointments are much more timely. The staff is friendly and helpful. The clinic is clean and has up to date technology.
Describe the costs associated with your care under Lisa Farah-Eways at Kaiser Permanente NorCal.
About $500 for HSG, about $1000 for Hysteroscopy, $13,200 to book fresh cycle IVF
Describe Lisa Farah-Eways's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kaiser Permanente NorCal.
She mentioned that she prefers eSET, since there is higher risk for complication throughout the pregnancy with multiples.
What specific things went wrong at Kaiser Permanente NorCal?
  • Provided conflicting information
Describe the specific things that went wrong at Kaiser Permanente NorCal.
I scheduled a procedure with my doctor and when I got the follow up email from her scheduler, it was the wrong date. I called and it turned out it was a typo in the email.
9
Doctor
Lisa Farah-Eways
Communication
Trustworthiness
Compassion
Explained risks
Frequency seen during appointments
8
Clinic
Kaiser Permanente NorCal
Sunnyvale
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask a Question

Ask this reviewer a question about their experience with Lisa Farah-Eways at Kaiser Permanente NorCal.

Verified

This patient has provided documentation of treatment at this clinic.

7
8
Age
34
Treated
2017
Success with this Doc
No
Treatment
2 IUI, 1 Embryo Freezing, IVF
Diagnosis
PCOS, Unexplained
7
8
Weaknesses: [Dr. Farah-Eways is] unwilling to put in more than 1 embryo at a time (at the beginning) until the 3rd round when she put in 2, which worked & producer a singleton. Strengths: she’s had good results and did change my treatment to remove a polyp which helped result in a singleton, but took till the 3rd round. ... Have your questions ready. She’s a busy doctor with not a lot of time to spend answering your questions if you aren’t prepared.
Very clean. Typical Kaiser office (seen at the Sunnyvale clinic, but transfer done in Fremont). Parking good at both. Chose because of location and proximity to my office. Front desk staff very helpful and remembered my name. ... All [nursing staff] very communicative, but busy office so sometimes wouldn’t hear back until the end of the day.
Age
34
Treated
2017
Success with this Doc
No
Race
East Asian
Income
$200K - $499K
Occupation
Lawyer
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI, 1 Embryo Freezing, IVF
Diagnosis
PCOS, Unexplained
7
8
How was your experience with Lisa Farah-Eways at Kaiser Permanente NorCal?
Weaknesses: unwilling to put in more than 1 embryo at a time (at the beginning) until the 3rd round when she put in 2, which worked & producer a singleton. Strengths: she’s had good results and did change my treatment to remove a polyp which helped result in a singleton, but took till the 3rd round.
What's one piece of advice would you give a prospective patient of Lisa Farah-Eways at Kaiser Permanente NorCal?
Have your questions ready. She’s a busy doctor with not a lot of time to spend answering your questions if you aren’t prepared.
During treatment, were you treated like a number or a human with Lisa Farah-Eways at Kaiser Permanente NorCal?
Overall like a human. It was hard having unexplained infertility to not have answers, but she did her best to answer all of my questions.
Describe the protocols Lisa Farah-Eways used in your cycles at Kaiser Permanente NorCal and their degree of success.
Unexplained infertility. Typical protocol re injections. 1st round put in a fresh 6-day embryo, resulted in miscarriage. 2nd round didn’t work. 3rd round did a polyp removal and had planned to do an endometrial scratch but didn’t do it because she said was unnecessary. Also agreed to put in 2 embryos instead of 1 since this protocol had worked for another patient. Resulted in a singleton whom I carried full term and is now 13.5 mo old.
Describe your experience with the nursing staff.
All very communicative, but busy office so sometimes wouldn’t hear back until the end of the day.
Describe your experience with Kaiser Permanente NorCal.
Very clean. Typical Kaiser office (seen at the Sunnyvale clinic, but transfer done in Fremont). Parking good at both. Chose because of location and proximity to my office. Front desk staff very helpful and remembered my name.
Describe the costs associated with your care under Lisa Farah-Eways at Kaiser Permanente NorCal.
All out of pocket. Nothing covered by insurance. Average prices.
Describe Lisa Farah-Eways's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kaiser Permanente NorCal.
Very strong preference to only insert 1 embryo at a time. Said had resulted in too many multiples in the past and Board of OBs didn’t allow insertion of more than 1 unless there was a medical reason.
7
Doctor
Lisa Farah-Eways
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Kaiser Permanente NorCal
Fremont
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
30
Treated
2015
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF
Diagnosis
10
10
From our consult on she [Dr. Lisa Farrah-Eways] was very proactive in giving me plans for improve my egg quality before starting our IVF cycle, as to get the best result. She took my total of 2 produced eggs and created a positive pregnancy out one of them. I am so fortunate that my previous RE [Dr. Thomas Kulterman] highly recommended her and sent me her way.
The clinic [Kaiser Permanente in Sunnyvale] is very well organized. Everyone has a specific job and knows how to do it well...$10,000 for fresh IVF cycle, $2,500 for ICSI procedure. $5,000 for medications at outside pharmacy....During my first monitoring appointment I started to cry when my ovaries weren't reacting to the drugs the way she [Dr Lisa Farrah-Eways] wanted them to. She gave me a hug, and at the end of each appointment after that she would look me in the eye and tell me "You're doing a great job."
Age
30
Treated
2015
Success with this Doc
Yes
Race
European
Income
$0 - $49K
Occupation
Operations
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI, 1 IVF
Diagnosis
10
10
How was your experience with Lisa Farah-Eways at Kaiser Permanente NorCal?
From our consult on she was very proactive in giving me plans for improve my egg quality before starting our IVF cycle, as to get the best result. She took my total of 2 produced eggs and created a positive pregnancy out one of them. I am so fortunate that my previous RE highly recommended her and sent me her way.
What's one piece of advice would you give a prospective patient of Lisa Farah-Eways at Kaiser Permanente NorCal?
Trust her, she knows her stuff.
During treatment, were you treated like a number or a human with Lisa Farah-Eways at Kaiser Permanente NorCal?
During my first monitoring appointment I started to cry when my ovaries weren't reacting to the drugs the way she wanted them to. She gave me a hug, and at the end of each appointment after that she would look me in the eye and tell me "You're doing a great job."
Describe the protocols Lisa Farah-Eways used in your cycles at Kaiser Permanente NorCal and their degree of success.
She had me on CoQ10 and DHEA for 2-3 months before starting our medicated cycle, and also had me start acupuncture to improve blood flow to my ovaries during that time (continued through retrieval and transfer). I was on Lupron for 12 days, and Follistim and Menopur for 10 days before retrieval. The Menopur dosage was increased about 4 to 5 days in while the other two stayed constant the whole cycle. I had 3 follicles during the cycle, only 2 produced eggs and both were mature. Both fertilized but only one made it to Day 5 transfer.
Describe your experience with the nursing staff.
All very nice and understanding. They held an injection class where they were very patient in answering everyone's questions.
Describe your experience with Kaiser Permanente NorCal.
The clinic is very well organized. Everyone has a specific job and knows how to do it well.
Describe the costs associated with your care under Lisa Farah-Eways at Kaiser Permanente NorCal.
$10,000 for fresh IVF cycle, $2,500 for ICSI procedure. $5,000 for medications at outside pharmacy.
What specific things went wrong at Kaiser Permanente NorCal?
  • Failed to order appropriate test
Describe the specific things that went wrong at Kaiser Permanente NorCal.
When I went to the lab for my third Beta it was not in the computer, had to call the clinic and have them order it. Was taken care of while I was still standing at the counter.
10
Doctor
Lisa Farah-Eways
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Kaiser Permanente NorCal
Sunnyvale
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more
- Read less
Verified

This patient has provided documentation of treatment at this clinic.

0
4
Age
34
Treated
2014
Success with this Doc
No
Treatment
5 IUI
Diagnosis
Unexplained
0
4
Dr. Farah Eways is a mixed bag...She talks very quickly and multi-tasks in the appointment (for example, she is explaining something to you, but is also typing and trying to set up some blood tests. I didn't like her "busy" personality, she is not calm, and that made me feel nervous and uncertain... I felt like I was rushed in the appointment, even though we were in there for a while, she talks a mile a minute. I wish she was more calm, a better listener, and explained all the different levels of infertility treatment...
Nurse practioners [at Kaiser] are exceptional. They are warm, compassionate, and smart. They answer e-mails very promptly. The nursing staff was the best part of Kaiser...Strengths: Derien and all the front desk staff are very, very nice and kind and organized. Nurse practioners are superb, andrology window (sperm drop off) staff are beyond nice and patient. Weaknesses: Very busy office, lots of patients, availability of afternoon appointments is low, doctors seemed overwhelmed and overbooked...
Age
34
Treated
2014
Success with this Doc
No
Race
Middle Eastern
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
5 IUI
Diagnosis
Unexplained
0
4
How was your experience with Lisa Farah-Eways at Kaiser Permanente NorCal?
see previous box for full review.
What's one piece of advice would you give a prospective patient of Lisa Farah-Eways at Kaiser Permanente NorCal?
Change to Dr. Harris! He is the best one there. But I would never, ever do IVF at Kaiser. I would only stick to IUIs there. Their IVF is outdated compared to what is out there and their Fremont IVF center is a total mess (two inside sources told me this).
During treatment, were you treated like a number or a human with Lisa Farah-Eways at Kaiser Permanente NorCal?
Dr. Farah Eways is a mixed bag. She seems fake with her empathy and tries to "connect" with you by hugging you when she meets you (awkward!). She talks very quickly and multi-tasks in the appointment (for example, she is explaining something to you, but is also typing and trying to set up some blood tests. I didn't like her "busy" personality, she is not calm, and that made me feel nervous and uncertain. Even my husband, who is pretty chill, told me that she was "strange". I felt like I was rushed in the appointment, even though we were in there for a while, she talks a mile a minute. I wish she was more calm, a better listener, and explained all the different levels of infertility treatment. I wasn't until I changed REs and went with Dr. Harris that he actually explained the treatment process and I understood it better. Kaiser can be fine for baseline treatments, like HSG, blood work, even Clomid/Menopur and IUI, BUT if you are thinking about IVF, I would go elsewhere. We did 8-9 cycles of IUI with various drugs at Kaiser (with the diagnosis of Unexplained Infertility) and it wasn't until we got a second opinion elsewhere, that we actually got a male factor dianosis and mild female diagnosis. We were very surprised/upset/enraged that two Kaiser REs did not find anything wrong with us, but another doctor did. We were just spinning our wheels for a year! We did an IVF consult with Dr. Harris and he's super nice and reassuring, but then we got a second opinion consult with Dr. Zouves in Foster City and he was the one who actually found "something" wrong with us, just with a simple telephone consult and reviewing our infertility files from Kaiser. The Kaiser docs and Dr. Zouves have a dramatically different plan for IVF. Kaiser is very, very basic with their IVF. Dr. Zouves is incredibly detailed and believes in getting the body ready with supplements, acupuncture, diet, and exercise. Kaiser docs told us that "there is no evidence" to support diet, exercise, and acupunture. That is BS! There is so much out there on lifestyle. Bottom line: Kaiser is great for BASIC stuff. I would not do anything BIG with them (infertility or otherwise). They tend to think IN the box and do not have the latest and greatest resources and opinions (they say they do). If you need IVF I would call Dr. Zouves. Just look at his success rates. We're starting with him for IVF and I just feel better knowing we are out of Kaiser. I also plan to change my insurance after this experience with go to Mills Peninsula for my ob/gyn.
Describe the protocols Lisa Farah-Eways used in your cycles at Kaiser Permanente NorCal and their degree of success.
First, I did a HSG to see if my tubes are open. Everything was normal. Second, she couldn't find anything "wrong" with us (someone else did 1.5 years later) so she started me with Femara (even though I ovulate beautifully on my own each month) and that only created at the most, 2 eggs. Not a big deal, but I did it 5 times unsuccessfully. The third round I did get pregnant, but it ended up being a blighted ovum (empty sac, no fetus). It wasn't until I suggested we switch to Clomid and lo and be hold, I was able to produce 5 eggs! But still no pregnancy. I don't remember the rationale for Femara, she said she just likes it better than Clomid.
Describe your experience with your nurse at Kaiser Permanente NorCal. (Assigned nurse: You see all of them, they are fantastic!)
Nurse practioners are exceptional. They are warm, compassionate, and smart. They answer e-mails very promptly. The nursing staff was the best part of Kaiser. Doctors, not so much.
Describe your experience with Kaiser Permanente NorCal.
Strengths: Derien and all the front desk staff are very, very nice and kind and organized. Nurse practioners are superb, andrology window (sperm drop off) staff are beyond nice and patient. Weaknesses: Very busy office, lots of patients, availability of afternoon appointments is low, doctors seemed overwhelmed and overbooked. Kaiser in general is not very detailed and cutting edge, they are just basic.
Describe the costs associated with your care under Lisa Farah-Eways at Kaiser Permanente NorCal.
My plan with Kaiser for Infertility was 50 percent coverage. It wasn't too bad. It seemed pricy at first, but you get used to it and in the long run, it's pretty reasonable (if you actually get pregnant). We were not successful with Kaiser after 8-9 IUIs and it seemed as if we wasted a lot of money and were spinning our wheels month after month.
What specific things went wrong at Kaiser Permanente NorCal?
  • Failed to convey critical information
Describe the specific things that went wrong at Kaiser Permanente NorCal.
Dr. Eways never thought my husband's low sperm morphology was a big deal (it was 3%!!). In fact, we were diaglosed with unexplained infertility until we got a second opinion from Dr Zouves about a year and a half later, and he pointed out that out to us. Basically, we didn't know it was a big deal until Dr. Zouves actually pointed it out to us! Nobody caught that about my husband at Kaiser, maybe because all of his numbers are good except morphology (kind of important!!). I think they have very basic parameters and are not as cutting edge.
0
Doctor
Lisa Farah-Eways
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
4
Clinic
Kaiser Permanente NorCal
Sunnyvale
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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- Read less
Ask a Question

Ask this reviewer a question about their experience with Lisa Farah-Eways at Kaiser Permanente NorCal.

Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
38 - 39
Treated
2017 - 2018
Success with this Doc
Yes
Treatment
6 IUI, 1 IVF
Diagnosis
10
10
She [Dr. Farah-Eways] is very straight forward and gets the job done. She is very through andnis great at her job. We were very confident with her decisions and my treatment. If she felt something wasn’t right, she would adjust my protocol.... She is from the East Coast and she can talk a bit fast but we are used to that dialect being from the East Coast. People have mentioned on this page she multi-task and isn’t paying attention. I am going to say false. She is dictating notes and things that she needs you to do or she’ll email another doctor that’s treating you for something separate. She partners with your doctors to make sure you will have a healthy and successful pregnancy if successful.
Be patient. It’s a long process and doctors are booked up far in advance. Come ready with lot of questions for the doctors and nurses. They [Kaiser Permanente NorCal] are a very caring and loving team. They made you feel comfortable being there and were compassionate. It’s a stressful and tiring process that they understand.... [Nursing Staff] All were great and love them.... My husband and I were very comfortable with her and made us feel welcome when we had appointments.
Age
38 - 39
Treated
2017 - 2018
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
6 IUI, 1 IVF
Diagnosis
10
10
How was your experience with Lisa Farah-Eways at Kaiser Permanente NorCal?
She is very straight forward and gets the job done. She is very through andnis great at her job. We were very confident with her decisions and my treatment. If she felt something wasn’t right, she would adjust my protocol.
What's one piece of advice would you give a prospective patient of Lisa Farah-Eways at Kaiser Permanente NorCal?
She is from the East Coast and she can talk a bit fast but we are used to that dialect being from the East Coast. People have mentioned on this page she multi-task and isn’t paying attention. I am going to say false. She is dictating notes and things that she needs you to do or she’ll email another doctor that’s treating you for something separate. She partners with your doctors to make sure you will have a healthy and successful pregnancy if successful.
During treatment, were you treated like a number or a human with Lisa Farah-Eways at Kaiser Permanente NorCal?
She was very personable. My husband and I were very comfortable with her and made us feel welcome when we had appointments.
Describe the protocols Lisa Farah-Eways used in your cycles at Kaiser Permanente NorCal and their degree of success.
I don’t recall the protocol. We did freeze all and genetic testing. Half embryos were swarms and half were ICSI
Describe your experience with the nursing staff.
All were great and love them.
Describe your experience with Kaiser Permanente NorCal.
Be patient. It’s a long process and doctors are booked up far in advance. Come ready with lot of questions for the doctors and nurses. They are a very caring and loving team. They made you feel comfortable being there and were compassionate. It’s a stressful and tiring process that they understand.
Describe Lisa Farah-Eways's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kaiser Permanente NorCal.
She explained the reason and through research behind success of single vs. multiple <40.
10
Doctor
Lisa Farah-Eways
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Kaiser Permanente NorCal
Sunnyvale
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

0
0
Age
38
Treated
2015
Success with this Doc
No
Treatment
IUI, 1 IVF
Diagnosis
PCOS, Unexplained
0
0
She [Dr. Farah-Eways] told me to always call or email her with any questions. when i did, she told me i should be calling the ivf nurses.
They are they typical kaiser robots collecting a paycheck. they dont care about you either. they lack compassion.
Age
38
Treated
2015
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
IUI, 1 IVF
Diagnosis
PCOS, Unexplained
0
0
How was your experience with Lisa Farah-Eways at Kaiser Permanente NorCal?
she told me to always call or email her with any questions. when i did, she told me i should be calling the ivf nurses. she is all bait and switch. if she thinks she has a patient that has a better chance at being successful and making her stats better then she will take your spot and give it to someone else.
What's one piece of advice would you give a prospective patient of Lisa Farah-Eways at Kaiser Permanente NorCal?
stay away from her. she is poison. she will promise the world and then lie. she lacks compassion and is always in a rush. she is only worried about her own stats. she does not care about you, her ivf calendar is always full.
During treatment, were you treated like a number or a human with Lisa Farah-Eways at Kaiser Permanente NorCal?
She is a total bait and switch md. she promised the world and then did nothing but critiscize. she promised she would get me in to her next cycle and then lied and said she never said that. she also wanted to take my spot on her calendar and give it to another patient.
Describe your experience with the nursing staff.
they are they typical kaiser robots collecting a paycheck. they dont care about you either. they lack compassion.
Describe the costs associated with your care under Lisa Farah-Eways at Kaiser Permanente NorCal.
$17k not including meds or pgs
What specific things went wrong at Kaiser Permanente NorCal?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to send your chart to another clinic
  • Failed to inform you of changes in protocol
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
  • Failed to consider drug intolerance
  • Lost or damaged samples
0
Doctor
Lisa Farah-Eways
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
0
Clinic
Kaiser Permanente NorCal
Fremont
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more
- Read less
Verified

This patient has provided documentation of treatment at this clinic.

10
9
Age
38 - 40
Treated
2012 - 2014
Success with this Doc
Yes
Treatment
3 IUI, IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Uterine Fibroids
10
9
Dr Eways was very warm and kind and took a real interest in our success to become parents. She was always available via email and when we had visits she would give me a hug which made the process seem less clinical and more personal. She had a good bedside manner which we hadn't found in prior doctors.
Dr Eways [at Kaiser] was very warm and kind and took a real interest in our success to become parents. She was always available via email and when we had visits she would give me a hug which made the process seem less clinical and more personal. She had a good bedside manner which we hadn't found in prior doctors.
Age
38 - 40
Treated
2012 - 2014
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI, IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Uterine Fibroids
10
9
How was your experience with Lisa Farah-Eways at Kaiser Permanente NorCal?
Dr Eways was very warm and kind and took a real interest in our success to become parents. She was always available via email and when we had visits she would give me a hug which made the process seem less clinical and more personal. She had a good bedside manner which we hadn't found in prior doctors.
10
Doctor
Lisa Farah-Eways
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Kaiser Permanente NorCal
Sunnyvale
Nursing
Operations
Scheduling
Billing
Educational Resources
+ Read more
- Read less
Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
42
Treated
2016
Success with this Doc
Yes
Treatment
3 IUI, 3 IVF
Diagnosis
Poor Egg Quality
10
10
Dr. Eways is willing to change the treatment plan depending on the quality of the embryos ... Dr. Eways has never made me felt like a number. She remembers who I am and the details of our conversation, reach out to me regarding my treatment even after office hours.... She will let you know if you’re not a candidate. She’s very honest , trustworthy, informative. ... She listens and respects my decisions when I did not want to try IVF just yet until My final attempt for IUI.
Kaiser infertility clinic-[Kaiser Permanente] I was impressed that the Dr. Eways and staff are organized and communicate well throughout my treatment. Any questions or concerns I have, either a nurse or Dr. Eways will respond to my email or voicemail. ... They’re very organized and responsive. Jody was my coordinator. She is awesome in coordinating my treatment ... Approximately $18000 including medications for the first cycle.
Age
42
Treated
2016
Success with this Doc
Yes
Race
Other
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 3 IVF
Diagnosis
Poor Egg Quality
10
10
How was your experience with Lisa Farah-Eways at Kaiser Permanente NorCal?
She’s very knowledgeable, honest, and compassionate. She listens and respects my decisions when I did not want to try IVF just yet until My final attempt for IUI. I feel the connection with her and that she gives me hope that I could be a parent one day. My initial IVF consultation was very informative because she explains the treatment, process, risks and expectations. I left her office very well informed.
What's one piece of advice would you give a prospective patient of Lisa Farah-Eways at Kaiser Permanente NorCal?
She knows her stuff. She will let you know if you’re not a candidate. She’s very honest , trustworthy, informative. Regarding my experience with Dr. Eways, I know she works hard.
During treatment, were you treated like a number or a human with Lisa Farah-Eways at Kaiser Permanente NorCal?
Dr. Eways has never made me felt like a number. She remembers who I am and the details of our conversation, reach out to me regarding my treatment even after office hours. When I couldn’t be reached she would call my sister to get a hold of me. Whenever I email her with a question or concern, she would respond within hours.
Describe your experience with the nursing staff.
They’re very organized and responsive. Jody was my coordinator. She is awesome in coordinating my treatment
Describe your experience with Kaiser Permanente NorCal.
Kaiser infertility clinic- I was impressed that the Dr. Eways and staff are organized and communicate well throughout my treatment. Any questions or concerns I have, either a nurse or Dr. Eways will respond to my email or voicemail.
Describe the costs associated with your care under Lisa Farah-Eways at Kaiser Permanente NorCal.
Approximately $18000 including medications for the first cycle.
Describe Lisa Farah-Eways's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kaiser Permanente NorCal.
Dr. Eways is willing to change the treatment plan depending on the quality of the embryos
10
Doctor
Lisa Farah-Eways
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Kaiser Permanente NorCal
Sunnyvale
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask a Question

Ask this reviewer a question about their experience with Lisa Farah-Eways at Kaiser Permanente NorCal.

8
7
Age
35
Treated
2017
Success with this Doc
?
Treatment
6 IUI
Diagnosis
Male Factor, PCOS
8
7
Dr Eways was very compassionate and explained things to me very thoroughly. She answered all mine and my husbands questions and was always honest on what the chances of us conceiving were... Dr Eways is very friendly, knowledgeable, sincere, accommodating and more. she's always keep informed on the questions i would ask. although i do wish she would have not rushed my treatment or appointments.... the nursing staff were great and kind.
Clinic [Kaiser Permanente NorCal] always clean and comforting . The reception staff was kind and understanding. The nurses were always compassionate and would answer questions without hesitation and if they didnt know the answers were great on getting back to you or finding out.... Dr Eways is very friendly, knowledgeable, sincere, accommodating and more. she's always keep informed on the questions i would ask. although i do wish she would have not rushed my treatment or appointments.
Age
35
Treated
2017
Success with this Doc
?
Race
Latino
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
6 IUI
Diagnosis
Male Factor, PCOS
8
7
How was your experience with Lisa Farah-Eways at Kaiser Permanente NorCal?
Dr Eways is very friendly, knowledgeable, sincere, accommodating and more. she's always keep informed on the questions i would ask. although i do wish she would have not rushed my treatment or appointments.
During treatment, were you treated like a number or a human with Lisa Farah-Eways at Kaiser Permanente NorCal?
Dr Eways was very compassionate and explained things to me very thoroughly. She answered all mine and my husbands questions and was always honest on what the chances of us conceiving were
Describe your experience with the nursing staff.
the nursing staff were great and kind.
Describe your experience with Kaiser Permanente NorCal.
Clinic always clean and comforting . The reception staff was kind and understanding. The nurses were always compassionate and would answer questions without hesitation and if they didnt know the answers were great on getting back to you or finding out.
Describe the costs associated with your care under Lisa Farah-Eways at Kaiser Permanente NorCal.
over $2,000
What specific things went wrong at Kaiser Permanente NorCal?
  • Provided conflicting information
8
Doctor
Lisa Farah-Eways
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Kaiser Permanente NorCal
Sunnyvale
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more
- Read less
Verified

This patient has provided documentation of treatment at this clinic.