Rated 9.3
Strongly recommend: 80%Neutral: 11%Don't recommend: 8%9.3
80% strongly recommend
12 reviews
Humanity
9.2
9.2
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.5
9.5
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
5.5
5.5
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

LGBTQ Care
10
10
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Responsiveness
8
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U. of Maryland
Residency
Howard University Hospital
Fellowship
University of Michigan Health System

How Doctor Communicates

doctor, nurse available by email
nurse available by directline
nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Lisa Green works in 1 office at

Fertility Center of the Carolinas
Rated 9
Strongly recommend: 79%Neutral: 9%Don't recommend: 12%9

Explore Clinic
Greenville
890 W. Faris Road
Greenville, SC 29605

12 patient reviews

LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2022, Unknown Success
NPS
10
NPS
10
Age 35
1 IUI
PCOS
Unexplained
Black or African-American
Income $100K - $199K
Teacher
2nd of 2 Docs
5 IUI With Other Docs
Donor Sperm
LGBTQ
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I have always felt like a human under Dr. Greens care. She has a friendly and energetic personality whether you speak to her in person or video. Dr. Green is very personal in her delivery of information. She calls me by name and also ask how my "outside" life is going. She allows me to give my opinion on treatment and advises on thr best course of treatment...She came up with a plan that included different medications that my other doctor hadn't prescribed...
Lab tech staff [at Fertility Center of the Carolinas] was very quick and professional in drawing blood. The nurses who were present during my test and my IUI were very friendly and professional...One of the clinics strengths is their wait time. I've never had a true wait time when I had an appointment. One the clinic weakness is their communication with finances upfront...For a test Dr. Green described, I was not told how much I had to pay prior to having a test. I feel like they should tell patients when they set up appointments how much their treatment will be so they are prepared...
How was your experience with Lisa Green at Fertility Center of the Carolinas?
From our visit video conference, I felt Dr. Green had a pleasant voice and demeanor. She asked a ton of questions to get a background on me and also my partner. My first virtual appointment lasted close to a hour. She recommended different testing that I hadn't done in a while to get an update for my records. My first in person appointment i felt comfortable as she performed the test because she kept the room light and talked me through what she saw. She came up with a plan that included different medications that my other doctor hadn't prescribed. I saw her for my IUI a month later. My IUI was unsuccessful so I wanted to move on to IVF. It took a while to get an appointment and I ended up with a virtual appointment. Dr. Green listened to me talk about not wanting another IUI and the success I could have with IVF. She explained the success rate with IVF and even told me about a grant through her clinic I could apply for. After our conversation, I felt like she had explained IVF to me in a way that she was also supporting my decision to move on. The next day I had appointment to update my labwork.
What's one piece of advice would you give a prospective patient of Lisa Green at Fertility Center of the Carolinas?
Be patient if you're not able to get an appointment right away.
During treatment, were you treated like a number or a human with Lisa Green at Fertility Center of the Carolinas?
I have always felt like a human under Dr. Greens care. She has a friendly and energetic personality whether you speak to her in person or video. Dr. Green is very personal in her delivery of information. She calls me by name and also ask how my "outside" life is going. She allows me to give my opinion on treatment and advises on thr best course of treatment.
Describe the protocols Lisa Green used in your cycles at Fertility Center of the Carolinas and their degree of success.
One of Dr. Greens treatment strategies were using a higher dosage of medicine for my IUI cycle. After she looked over my old chart, she realized my previous doctor hadn't tried a certain medicine to take during my cycle nor a certain shot for ovulation. Her rationale was she wanted to overestimate my ovaries in order to have sperm meet an egg. The IUI was unsuccessful
Describe your experience with the nursing staff at Fertility Center of the Carolinas.
Lab tech staff was very quick and professional in drawing blood. The nurses who were present during my test and my IUI were very friendly and professional
Describe your experience with Fertility Center of the Carolinas.
One of the clinics strengths is their wait time. I've never had a true wait time when I had an appointment. One the clinic weakness is their communication with finances upfront. I've been to another fertility doctor before so I knew to ask about how much my copay would be before an appointment except for one time. For a test Dr. Green described, I was not told how much I had to pay prior to having a test. I feel like they should tell patients when they set up appointments how much their treatment will be so they are prepared. As a new patient I would ask questions about insurance and co-pays before appointments to make sure it is affordable.
Describe the costs associated with your care under Lisa Green at Fertility Center of the Carolinas.
I fortunately have infertility insurance so my co-pays haven't been that much. I did have to pay close to $600 upfront for a procedure that I was not told about when I made the appointment. I am currently waiting to see if my insurance will approve IVF.
Describe Lisa Green's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Center of the Carolinas.
N/A
How competent was Fertility Center of the Carolinas at LGBTQ care?
Yes!
Describe your experience using 3rd party reproduction (donor eggs, donor sperm, or gestational carrier) at Fertility Center of the Carolinas.
We used Cryos International. We simply gave Cryos our doctors information and address and the sample was sent and arrived on time.
10
Doctor
Lisa Green
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
LGBTQ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Fertility Center of the Carolinas
Greenville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
LGBTQ Care
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
10
NPS
10
Age 29 - 30
1 IUI
1 IVF
Male Factor
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Green was very peppy and upbeat, she maintained a positive and encouraging -yet realistic attitude throughout my treatment. She explained things on a level my non-medical husband could understand, and was very thorough in laying out our options and odds of success for each pathway. ... Sperm motility was our main issue, after one failed IUI, we were able to move straight to IVF without having to go through a certain number of failed IUIs as I have heard others requiring
Both Alice and Susan were phenomena [nurses]l. They laid out clear outlines of what to expect and when to reach out with concerns. I felt extremely prepared for all stages - medication administration, what to expect at each appointment, etc. ... The front desk staff [Fertility Center of the Carolinas] is friendly and warm. They recognize you after a few visits and give personalized greetings. The waiting room has TV -usually on HGTV, a Keurig with various pods available and a variety of magazines per most waiting areas. Typically a short wait time unless they get really behind - but they keep you updated so yo don't feel forgotten.
How was your experience with Lisa Green at Fertility Center of the Carolinas?
Dr. Green was very peppy and upbeat, she maintained a positive and encouraging -yet realistic attitude throughout my treatment. She explained things on a level my non-medical husband could understand, and was very thorough in laying out our options and odds of success for each pathway.
What's one piece of advice would you give a prospective patient of Lisa Green at Fertility Center of the Carolinas?
Write down questions before your visits. I always ended up sending another message to her full of questions I forgot to ask (which she patiently answered), but it would have been easier to ask in person during our visits.
During treatment, were you treated like a number or a human with Lisa Green at Fertility Center of the Carolinas?
Dr. Green made me feel like a friend. Every time we met she was very personal, explaining things and recalling information discussed on previous visits. She (and the RN staff) were truly rooting for my success and made me feel like they were in it with me. She even came to visit and bring me flowers when we delivered our health baby boy.
Describe the protocols Lisa Green used in your cycles at Fertility Center of the Carolinas and their degree of success.
Sperm motility was our main issue, after one failed IUI, we were able to move straight to IVF without having to go through a certain number of failed IUIs as I have heard others requiring...I am so thankful for that - from a money and emotional stand point. We chose to only implant one embryo at a time, for higher and safer odds, and though my baby was born prematurely - he was healthy and did not require a NICU stay. Our original plan was to do a fresh transfer, but I showed signs/developed ovarian hyperstimulation syndrome so we deferred to a frozen transfer to be safe.
Describe your experience with your nurse at Fertility Center of the Carolinas. (Assigned nurse: Alice/Susan)
Both Alice and Susan were phenomenal. They laid out clear outlines of what to expect and when to reach out with concerns. I felt extremely prepared for all stages - medication administration, what to expect at each appointment, etc.
Describe your experience with Fertility Center of the Carolinas.
The front desk staff is friendly and warm. They recognize you after a few visits and give personalized greetings. The waiting room has TV -usually on HGTV, a Keurig with various pods available and a variety of magazines per most waiting areas. Typically a short wait time unless they get really behind - but they keep you updated so yo don't feel forgotten.
Describe the costs associated with your care under Lisa Green at Fertility Center of the Carolinas.
For 1 round of IUI, and 1 round of IVF plus all medications my total cost out of pocket was probably $6-8k. Very lucky with my insurance.
Describe Lisa Green's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Center of the Carolinas.
Dr. Green recommended that we only transfer one embryo at a time, due to age and chance of splitting after implantation. She laid out all of the odds and risks associated with twin pregnancies (I also work in a NICU and was hyper-aware of these and did not want to take any chances). Ultimately she told us it was our decision but we agreed that we wanted to only implant one embryo at a time.
10
Doctor
Lisa Green
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Center of the Carolinas
Greenville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
NPS
4
NPS
5
Age 32 - 33
1 IUI
1 IVF
Unexplained
European
Income $100K - $199K
2nd of 4 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Greene was very outgoing and friendly but when it came to the medical terminology and explanations we felt that she took it all a little too quick. We wish that she would have slowed down to explain everything better for us.... We were told 5 minuted before my FET that our first (of 3) embryo was breaking down during the thawing process and that they would have to thaw a second to put in with the first. The delivery of the news was very cold and straight forward. I wish that we were told with a little more compassion.
FCOC is one of two options for fertility care here in Greenville, SC. FCOC's strength is scheduling and finances. They always make sure bills are paid prior to your visits. Their weakness is individuality and empathy. What a tough road fertility is and it would be so refreshing to find a center that treats people as humans and not numbers.... I know that for our egg retrieval and FET, including medications we have spent about $17.500 out of pocket.
How was your experience with Lisa Green at Fertility Center of the Carolinas?
Dr. Greene was very outgoing and friendly but when it came to the medical terminology and explanations we felt that she took it all a little too quick. We wish that she would have slowed down to explain everything better for us.
What's one piece of advice would you give a prospective patient of Lisa Green at Fertility Center of the Carolinas?
Make sure that you are aware of all outcomes from your procedure and don't be afraid to ask questions... no matter how silly or repetitive.
During treatment, were you treated like a number or a human with Lisa Green at Fertility Center of the Carolinas?
We were told 5 minuted before my FET that our first (of 3) embryo was breaking down during the thawing process and that they would have to thaw a second to put in with the first. The delivery of the news was very cold and straight forward. I wish that we were told with a little more compassion.
Describe the protocols Lisa Green used in your cycles at Fertility Center of the Carolinas and their degree of success.
The IVF nurses were the ones explaining protocol and treatment rounds to us.
Describe your experience with your nurse at Fertility Center of the Carolinas. (Assigned nurse: Susan )
Most of the nursing staff was friendly. I didn't feel a lot of compassion from the team which bothered me. I was hoping for people to cheer along side us and rather everything felt pretty protocol.
Describe your experience with Fertility Center of the Carolinas.
FCOC is one of two options for fertility care here in Greenville, SC. FCOC's strength is scheduling and finances. They always make sure bills are paid prior to your visits. Their weakness is individuality and empathy. What a tough road fertility is and it would be so refreshing to find a center that treats people as humans and not numbers.
Describe the costs associated with your care under Lisa Green at Fertility Center of the Carolinas.
I know that for our egg retrieval and FET, including medications we have spent about $17.500 out of pocket. We are waiting on an endometrial biopsy to figure out the next steps of our process. We have one frozen egg left to transfer and we will do that once all of our prior concerns and questions have been met.
What specific things went wrong at Fertility Center of the Carolinas?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Fertility Center of the Carolinas.
My doctor through my FET forgot to call a pharmacy with my prescription for the FET. It was frustrating.
4
Doctor
Lisa Green
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Compassion
3 of 5
Adaptability
4 of 5
5
Clinic
Fertility Center of the Carolinas
Greenville
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
NPS
10
NPS
10
Age 36 - 37
Tubal Blockage
Unexplained
Income $50K - $99K
Business Executive
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Green removed both of my Fallopian tubes in November of 2017. I took hormone pills until May of 2018, when Dr. Green cleared me to start IVF. At that time, my husband and I did not have the money to start and we have been saving every since. ... Dr. Green personally called me after my surgery to see how I was doing. We need more doctors like that!!!... Dr. Green always has a great personality and she always seems happy. She was very patient with me, always answers all my questions and takes very good care of her patients. I thank God for Dr. Green and her love for her patients.
Dr. Green's practice [Fertility Ctr of the Carolinas] is top of the line. All of the staff is very professional and I have no complaints at all about them. They make you feel special and take time to really understand the needs of their patients. I've been to other fertility places and I would say this was the best experience I've had. Dr. Green does not make her patients feel like they are beneath her and she take time for each one and does not rush.
How was your experience with Lisa Green at Fertility Center of the Carolinas?
Dr. Green always has a great personality and she always seems happy. She was very patient with me, always answers all my questions and takes very good care of her patients. I thank God for Dr. Green and her love for her patients.
What's one piece of advice would you give a prospective patient of Lisa Green at Fertility Center of the Carolinas?
She is a great doctor and will make you feel very special. Fertility is a touch subject and Dr. Green was always happy and cheerful, no matter what.
During treatment, were you treated like a number or a human with Lisa Green at Fertility Center of the Carolinas?
Dr. Green is very professional and she made me feel very comfortable through our entire process. I thank God for Dr. Green and her staff. They were very helpful and Dr. Green personally called me after my surgery to see how I was doing. We need more doctors like that!!!
Describe the protocols Lisa Green used in your cycles at Fertility Center of the Carolinas and their degree of success.
Dr. Green removed both of my Fallopian tubes in November of 2017. I took hormone pills until May of 2018, when Dr. Green cleared me to start IVF. At that time, my husband and I did not have the money to start and we have been saving every since. We pray God will make a way for us to start a cycle of IVF soon, this year.
Describe your experience with the nursing staff at Fertility Center of the Carolinas.
All of Dr. Green's staff is very professional and friendly. They all make you feel special!!
Describe your experience with Fertility Center of the Carolinas.
Dr. Green's practice is top of the line. All of the staff is very professional and I have no complaints at all about them. They make you feel special and take time to really understand the needs of their patients. I've been to other fertility places and I would say this was the best experience I've had. Dr. Green does not make her patients feel like they are beneath her and she take time for each one and does not rush.
Describe the costs associated with your care under Lisa Green at Fertility Center of the Carolinas.
My insurance paid for my surgery, but everything else has been out of pocket. My husband and I are still saving for our first cycle of IVF and praying!!
Describe Lisa Green's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Center of the Carolinas.
We have not experienced this part yet.
10
Doctor
Lisa Green
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Center of the Carolinas
Spartanburg (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
10
NPS
10
Age 29
2 Fertility Medications
Anovulation
PCOS
European
Income $50K - $99K
2nd of 2 Docs
3 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Green has spoken with me on the phone numerous times. I've seen her more in person than my previous doctor and have been under her care for a shorter time period. ... I feel like she actually listens to my voice and concerns during the process. ... From my initial visit until now she has been very proactive about my treatment plan. ... She has contacted me directly to discuss various matters without me having to always go through a nurse to communicate.
Their office [Fertility Center of the Carolinas] utilizes an online system where you can view all of your medical history and send messages to your doctor. They are great at quickly responding to any message I send or questions I have had. ... Everyone I've come in contact with in the office is always friendly and very attentive. ... I've never walked out feeling like they didn't fully attend to me during my appointment.
How was your experience with Lisa Green at Fertility Center of the Carolinas?
I feel like she has been very proactive about my treatment plan despite being her patient for a shorter time frame. She has contacted me directly to discuss various matters without me having to always go through a nurse to communicate.
What's one piece of advice would you give a prospective patient of Lisa Green at Fertility Center of the Carolinas?
Fully explain to her how you are feeling and that she will listen to your concerns.
During treatment, were you treated like a number or a human with Lisa Green at Fertility Center of the Carolinas?
Dr. Green has spoken with me on the phone numerous times. I've seen her more in person than my previous doctor and have been under her care for a shorter time period. From my initial visit until now she has been very proactive about my treatment plan. I feel like she actually listens to my voice and concerns during the process.
Describe the protocols Lisa Green used in your cycles at Fertility Center of the Carolinas and their degree of success.
So far I have only done timed intercourse with oral and injectable medication. On day 11 of my cycle I come into the office for a follicle ultrasound to determine progress.
Describe your experience with your nurse at Fertility Center of the Carolinas. (Assigned nurse: Kelly & Madison)
Their office utilizes an online system where you can view all of your medical history and send messages to your doctor. They are great at quickly responding to any message I send or questions I have had. They are always friendly when I come into the office. I've never walked out feeling like they didn't fully attend to me during my appointment.
Describe your experience with Fertility Center of the Carolinas.
I really like this clinic overall. Everyone I've come in contact with in the office is always friendly and very attentive. I haven't had a negative experience with anyone on the staff. The office setting itself is very inviting and warm feeling. Even the lighting makes you feel more at ease. Which seems silly but when you're going through something as difficult as infertility even the smallest things can make you more comfortable.
Describe the costs associated with your care under Lisa Green at Fertility Center of the Carolinas.
Office visits, medication costs, procedure costs like uterine biopsy, bloodwork, regular ultrasounds.
10
Doctor
Lisa Green
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
10
Clinic
Fertility Center of the Carolinas
Greenville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
NPS
8
NPS
7
Age 29 - 30
1 IVF
Male Factor
Income $100K - $199K
Marketer or PR
1st of 2 Docs
Neutral
Neutral
Unsuccessful
The doctor [Dr. Lisa Green] was nice. She was respectful and kind. The clinic was disorganized, irresponsible and left me feeling frazzled every time. They misplaced my blood draws multiple times so I had to come again. They do have support groups, so that is nice but I do not like the way they function... I am happy we did a single embryo transfer because we ended up with identical twins. They justify the number to transfer by your age
The clinic [U of MI-Ann Arbor] is very very disorganized. They take on too many cases and then I felt like my case fell to the wayside. I never felt fully informed of the next step until they contacted last minute. They do offer support groups so that was nice... The clinic had me come in for various blood draws, of which they lost or did not label 2. So that meant I had to go in again for another. They were very disorganized and did not give me important information until last minute. I felt very frazzled every time I left there.
How was your experience with Lisa Green at University of Michigan Center for Reproductive Medicine?
The doctor was nice. She was respectful and kind. The clinic was disorganized, irresponsible and left me feeling frazzled every time. They misplaced my blood draws multiple times so I had to come again. They do have support groups, so that is nice but I do not like the way they function.
What's one piece of advice would you give a prospective patient of Lisa Green at University of Michigan Center for Reproductive Medicine?
She is nice. Ask questions, she will listen and answer them the best she can.
During treatment, were you treated like a number or a human with Lisa Green at University of Michigan Center for Reproductive Medicine?
They were very disorganized. It was not necessarily the doctor but the office. Last minute changes to my injectable medications, lost blood draw samples, last minute calls with important information. They seem to have too many cases for their own good.
Describe the protocols Lisa Green used in your cycles at University of Michigan Center for Reproductive Medicine and their degree of success.
I don’t remember specifics but I know we used Menupur and Gonal F.
Describe your experience with the nursing staff at University of Michigan Center for Reproductive Medicine.
The nurses were the people who called and gave any and all news regarding your case. They were compassionate and respectful.
Describe your experience with University of Michigan Center for Reproductive Medicine.
The clinic is very very disorganized. They take on too many cases and then I felt like my case fell to the wayside. I never felt fully informed of the next step until they contacted last minute. They do offer support groups so that was nice
Describe the costs associated with your care under Lisa Green at University of Michigan Center for Reproductive Medicine.
Our insurance was at a 80% covered and 20% owed by us. We ended up spending around $3,000 out of pocket.
Describe Lisa Green's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University of Michigan Center for Reproductive Medicine.
I am happy we did a single embryo transfer because we ended up with identical twins. They justify the number to transfer by your age
What specific things went wrong at University of Michigan Center for Reproductive Medicine?
  • Lost paperwork
  • Failed to call with results
  • Lost results
  • Provided conflicting information
  • Lost or damaged samples
Describe the specific things that went wrong at University of Michigan Center for Reproductive Medicine.
The clinic had me come in for various blood draws, of which they lost or did not label 2. So that meant I had to go in again for another. They were very disorganized and did not give me important information until last minute. I felt very frazzled every time I left there.
8
Doctor
Lisa Green
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
3 of 5
7
Clinic
University of Michigan Center for Reproductive Medicine
Ann Arbor
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
1 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Consult
NPS
10
NPS
10
Age 27
Unexplained
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She was amazing! She made us feel very welcomed at the office and did a great job explaining treatments for our situation. Dr. Green actually seemed to care about our fertility struggles and was very optimistic. My husband and I left her office that day very hopeful of our future. We can’t wait to start treatments with her.... The nursing staff [Fertility Center of the Carolinas] was amazing. Everyone was really nice and made you feel very welcomed.
Everyone in the office [Fertility Center of the Carolinas] was very nice and knowledgeable. You feel very welcomed right when you walk in and up until you leave! The staff was very knowledgeable and we left completely understanding each process. I only wished I would’ve went to this clinic first!... The nursing staff was amazing. Everyone was really nice and made you feel very welcomed.
How was your experience with Lisa Green at Fertility Center of the Carolinas?
Dr. Green is very down to earth person that made us feel extremely welcomed the moment we met her. She was very thorough explaining our treatment options to us where we left actually understanding every option and process.
During treatment, were you treated like a number or a human with Lisa Green at Fertility Center of the Carolinas?
My husband and I first saw another fertility specialist and did treatments without success. We felt like just a number to that doctor and became very discouraged with our fertility journey. Finally, we decided to seek a second opinion. That is when we found Dr. Green. She was amazing! She made us feel very welcomed at the office and did a great job explaining treatments for our situation. Dr. Green actually seemed to care about our fertility struggles and was very optimistic. My husband and I left her office that day very hopeful of our future. We can’t wait to start treatments with her.
Describe your experience with the nursing staff at Fertility Center of the Carolinas.
The nursing staff was amazing. Everyone was really nice and made you feel very welcomed.
Describe your experience with Fertility Center of the Carolinas.
Everyone in the office was very nice and knowledgeable. You feel very welcomed right when you walk in and up until you leave! The staff was very knowledgeable and we left completely understanding each process. I only wished I would’ve went to this clinic first!
10
Doctor
Lisa Green
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Center of the Carolinas
Greenville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2018, Successful
NPS
10
NPS
10
Age 22
1 Fertility Medications
PCOS
Unexplained
Income $50K - $99K
2nd of 2 Docs
1 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
We started with the most cost effective and lowest easiest route first [with Dr. Lisa Green] which included me taking femara for 4 months and then rechecking in to see where we were at. But I got pregnant on the second round...She really listened to me and understood my frustration...She's a great doctor and truly loves her job and she really wants to help you. And will! She doesn't rush you and she also adjusts everything according to your own circumstances. She doesn't cut you off when your talking and she gives you thorough information about everything. She gives you such confidence simply because she is so confident about working with you.
The clinic [Fertility Center of the Carolinas] is super organized clean and totally ready for you. I have nothing negative to say about them. Every one was so super nice to me. As soon as you walk in you feel welcome and like your in such a good place and great things are going to happen...She [the nurse] always answered me in a timely manner and had great responses...We started with the most cost effective and lowest easiest
How was your experience with Lisa Green at Fertility Center of the Carolinas?
She's a great doctor and truly loves her job and she really wants to help you. And will! She doesn't rush you and she also adjusts everything according to your own circumstances. She doesn't cut you off when your talking and she gives you thorough information about everything. She gives you such confidence simply because she is so confident about working with you.
What's one piece of advice would you give a prospective patient of Lisa Green at Fertility Center of the Carolinas?
Do exactly what she says and great things will happen!
During treatment, were you treated like a number or a human with Lisa Green at Fertility Center of the Carolinas?
She really listened to me and understood my frustration.
Describe the protocols Lisa Green used in your cycles at Fertility Center of the Carolinas and their degree of success.
We started with the most cost effective and lowest easiest route first which included me taking femara for 4 months and then rechecking in to see where we were at. But I got pregnant on the second round and it didnt even take 4 while months.
Describe your experience with your nurse at Fertility Center of the Carolinas. (Assigned nurse: Madison)
She always answered me in a timely manner and had great responses.
Describe your experience with Fertility Center of the Carolinas.
The clinic is super organized clean and totally ready for you. I have nothing negative to say about them. Every one was so super nice to me. As soon as you walk in you feel welcome and like your in such a good place and great things are going to happen.
Describe the costs associated with your care under Lisa Green at Fertility Center of the Carolinas.
Very minimal
10
Doctor
Lisa Green
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Center of the Carolinas
Greenville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ
2017 - 2018, Unsuccessful
NPS
10
NPS
10
Age 34 - 35
3 IUI
Income $100K - $199K
2nd of 2 Docs
1 IUI With Other Docs
Donor Sperm
LGBTQ
Strongly Recommends
Strongly Recommends
Unsuccessful
She [Dr. Lisa Green] prescribed me ovidrel trigger along with progesterone capsules to help support ovulation as well as she put me on a baby aspirin to help with implantation. I also take femara during cycle days 3-7. We tried this for 3 months ... Lisa green has been amazing throughout this whole process, she’s helped me in so many ways! From Opening up on a Sunday because I got a positive ovulation test, to being able to answer any and every question I have had. She’s an amazing doctor and I couldn’t imagine going through this without her.
Gina [a nurse at Fertility Center of the Carolinas-Greenville] is so amazing and so caring! This staff makes you feel like a part of their family, they are so kind and genuine.... The wait time may seem like forever but I promise it’s worth it. They are very determined to get you pregnant! They sit with you and answer all of your questions, I’ve never felt rushed in and rushed out.
How was your experience with Lisa Green at Fertility Center of the Carolinas?
Lisa green has been amazing throughout this whole process, she’s helped me in so many ways! From Opening up on a Sunday because I got a positive ovulation test, to being able to answer any and every question I have had. She’s an amazing doctor and I couldn’t imagine going through this without her.
What's one piece of advice would you give a prospective patient of Lisa Green at Fertility Center of the Carolinas?
She won’t let you down.
During treatment, were you treated like a number or a human with Lisa Green at Fertility Center of the Carolinas?
Lisa green is amazing and knowledgeable I love being her patient!
Describe the protocols Lisa Green used in your cycles at Fertility Center of the Carolinas and their degree of success.
She prescribed me ovidrel trigger along with progesterone capsules to help support ovulation as well as she put me on a baby aspirin to help with implantation. I also take femara during cycle days 3-7. We tried this for 3 months and I got my positive pregnancy test today!
Describe your experience with your nurse at Fertility Center of the Carolinas. (Assigned nurse: Gina has been my nurse and she’s amazing )
Gina is so amazing and so caring! This staff makes you feel like a part of their family, they are so kind and genuine.
Describe your experience with Fertility Center of the Carolinas.
The wait time may seem like forever but I promise it’s worth it. They are very determined to get you pregnant! They sit with you and answer all of your questions, I’ve never felt rushed in and rushed out.
Describe the costs associated with your care under Lisa Green at Fertility Center of the Carolinas.
My insurance doesn’t cover most of the fertility treatment I have received so I’ve paid out of pocket for most everything and it’s been very affordable.
10
Doctor
Lisa Green
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Center of the Carolinas
Greenville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 28
1 IUI
Anovulation
PCOS
Unexplained
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She’s [Dr. Lisa Green] an amazing and caring doctor. I feel she truly cares. She explains everything very well. She checks in and makes sure you don’t have any questions. She’s very detailed in everything. She includes you and your partner every step of the way.... I never ovulated until I was increased to 7.5mg of femara and metformin was added... It’s [Fertility Centers of the Carolinas- Greenville] nice clean and I have nothing negative to say. Very very clean. They offer a keurig for free coffee and tea. The receptionist are very professional and kind. They make the check in process easy and quick. The wait to see the doctor is very quick and I didn’t have to wait once I got into a room
It’s [Fertility Centers of the Carolinas- Greenville] nice clean and I have nothing negative to say. Very very clean. They offer a keurig for free coffee and tea. The receptionist are very professional and kind. They make the check in process easy and quick. The wait to see the doctor is very quick and I didn’t have to wait once I got into a room.... She’s [Dr. Lisa Green] an amazing and caring doctor. I feel she truly cares. She explains everything very well. She checks in and makes sure you don’t have any questions. She’s very detailed in everything. She includes you and your partner every step of the way
How was your experience with Lisa Green at Fertility Center of the Carolinas?
She’s an amazing and caring doctor. I feel she truly cares. She explains everything very well. She checks in and makes sure you don’t have any questions. She’s very detailed in everything. She includes you and your partner every step of the way.
What's one piece of advice would you give a prospective patient of Lisa Green at Fertility Center of the Carolinas?
Go in ready to listen to all your options
During treatment, were you treated like a number or a human with Lisa Green at Fertility Center of the Carolinas?
She’s so kind and you can tell she truly wants to help you on your fertility journey
Describe the protocols Lisa Green used in your cycles at Fertility Center of the Carolinas and their degree of success.
I never ovulated until I was increased to 7.5mg of femara and metformin was added
Describe your experience with your nurse at Fertility Center of the Carolinas. (Assigned nurse: Madison)
She’s super sweet and very caring.
Describe your experience with Fertility Center of the Carolinas.
It’s nice clean and I have nothing negative to say. Very very clean. They offer a keurig for free coffee and tea. The receptionist are very professional and kind. They make the check in process easy and quick. The wait to see the doctor is very quick and I didn’t have to wait once I got into a room.
10
Doctor
Lisa Green
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Center of the Carolinas
Greenville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
10
NPS
10
Age 40
3 Fertility Medications
Male Factor
Black or African-American
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
She knew my name and when I would see her outside of the office she was still warm and friendly ... I love Dr.Green and have referred several people to her. She is warm, friendly and ver informative. We went over ever option and I felt very well informed. ... We started off with clomid and then moved to IUI. She worked with my financial situation ... She even called herself to inform me of mine and my partners test results. ...
The clinic [Fertility Center of the Carolinas] let you know all financial responsibilities upfront. They were very friendly and made everything move very smoothly. I was nervous my 1st visit but the staff made me feel very comfortable. My partner also felt the same way ... The cost are reasonable for the services. I found them to be less expensive as other clinics in the area ...
How was your experience with Lisa Green at Fertility Center of the Carolinas?
I love Dr.Green and have referred several people to her. She is warm, friendly and ver informative. We went over ever option and I felt very well informed. She even called herself to inform me of mine and my partners test results.
What's one piece of advice would you give a prospective patient of Lisa Green at Fertility Center of the Carolinas?
Just be honest and go in with an open and positive attitude
During treatment, were you treated like a number or a human with Lisa Green at Fertility Center of the Carolinas?
She knew my name and when I would see her outside of the office she was still warm and friendly
Describe the protocols Lisa Green used in your cycles at Fertility Center of the Carolinas and their degree of success.
We started off with clomid and then moved to IUI. She worked with my financial situation
Describe your experience with the nursing staff at Fertility Center of the Carolinas.
Everyone was excellent
Describe your experience with Fertility Center of the Carolinas.
The clinic let you know all financial responsibilities upfront. They were very friendly and made everything move very smoothly. I was nervous my 1st visit but the staff made me feel very comfortable. My partner also felt the same way
Describe the costs associated with your care under Lisa Green at Fertility Center of the Carolinas.
The cost are reasonable for the services. I found them to be less expensive as other clinics in the area
10
Doctor
Lisa Green
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Center of the Carolinas
Greenville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
8
NPS
8
Age 31 - 32
PCOS
Black or African-American
Income $0 - $49K
2nd of 2 Docs
1 Fertility Medications With Other Docs
Neutral
Neutral
Success w/ Doc Too early to know
My experience with [Dr. Green], she is very polite understanding about me being high risk due to underlying condition explain to me to steps of fertility treatment what she recommends for my treatment will stay late just to call to talk to about test results next steps in treatment preparation...compassionate understanding of financial struggles explain everything to me and what to expect
[nurses of Fertility Center of the Carolinas are] Very compassionate very understanding answers all your questions even if they don’t know the answer right the will make sure you receive and answer to your questions within 24hrs are less...it’s a struggle because of payments not being able to make payment agreements for people who are low income and needing help achieving becoming parents financial services are not explained as they should be an at appropriate time
How was your experience with Lisa Green at Fertility Center of the Carolinas?
My experience with mrs green she is very polite understanding about me being high risk due to underlying condition explain to me to steps of fertility treatment what she recommends for my treatment will stay late just to call to talk to about test results next steps in treatment preparation
What's one piece of advice would you give a prospective patient of Lisa Green at Fertility Center of the Carolinas?
Just know that you are in good hands with care from mrs green she does everything she can to help you achieve becoming parents
During treatment, were you treated like a number or a human with Lisa Green at Fertility Center of the Carolinas?
I felt like a human because very compassionate understanding of financial struggles explain everything to me and what to expect
Describe your experience with your nurse at Fertility Center of the Carolinas. (Assigned nurse: Madison)
Very compassionate very understanding answers all your questions even if they don’t know the answer right the will make sure you receive and answer to your questions within 24hrs are less
Describe your experience with Fertility Center of the Carolinas.
Strengths nurse and dr are amazing financially it’s a struggle because of payments not being able to make payment agreements for people who are low income and needing help achieving becoming parents financial services are not explained as they should be an at appropriate time which means not assuring the patient ahead of time what it the cost for each treatment before appointment for people who struggle financially
Describe the costs associated with your care under Lisa Green at Fertility Center of the Carolinas.
Not sure
8
Doctor
Lisa Green
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
8
Clinic
Fertility Center of the Carolinas
Greenville
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5