Liyun Li

Pacific Fertility Center

Available Lines of Communication

Doctor, Nurse available by email
Doctor email
Nurse email
Nurse available by direct line
Direct line to nurse
Not available by cell phone
Not available by personal cell phone
Medical SchoolHarvard
ResidencyUCSF
FellowshipColumbia
San Francisco
55 Francisco Street
San Francisco, CA 94133
415-834-3095
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On a scale from 0-10, how likely are you to recommend Liyun Li to a friend?
Strongly recommend: 77%Neutral: 23%9.3
9 assessments
  • 77% Strongly recommend (9-10)
  • 23% Neutral (7-8)
  • 0% Don't recommend (0-6)
Humanity
Treated like a number
Treated like a human
9.6
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
Poor communication
Excellent communication
8.8
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
Rarely saw at appts.
Always saw at appts.
7
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
Poor response time
Excellent response time
OK
Responsiveness

Scale is "poor, ok, good, excellent," and measures how responsive a care team was when patients needed to see or speak to them.

On a scale from 0-10, how likely are you to recommend Pacific Fertility Center to a friend?
Strongly recommend: 81%Neutral: 13%Don't recommend: 6%9.1
70 assessments
  • 81% Strongly recommend (9-10)
  • 13% Neutral (7-8)
  • 6% Don't recommend (0-6)
9 assessments
10
10
Age
34 - 35
Treated
2019 - 2020
Success with this Doc
Yes
Treatment
2 IUI, 1 IVF
Diagnosis
Unexplained
10
10
She [Dr. Li] recommended IVF from the start as the more effective treatment to achieve our family goals, but also said we were good candidates for IUI...had a strong preference for eSET due to the potential risks connected to a multiples pregnancy...bedside manner is outstanding - she is kind and empathetic while never losing sight of facts and always explained her reasoning for her recommended course of action to achieve the best outcome...She was sensitive to the feelings in the room on any given day and that is an important quality for me when looking for a doctor. I would recommend coming prepared with multiple questions to appointments so Dr. Li can address all your concerns adequately. While I don't think appointments w
Out of 22 eggs, 12 embryos developed and 7 were deemed normal after PGT-A testing [with Pacific Fertility Center]. We proceeded with a rest month and a frozen transfer of one embryo...Kelsey [nurse] was kind, warm and always professional - she always came to say hi to us during appointments, responded quickly to all email communications and overall just made us feel supported throughout treatment...We spent about $30,000 total on all treatments and medications, incl. FET, hysteroscopy and PGT-A testing of 12 embryos.
Age
34 - 35
Treated
2019 - 2020
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 4 Docs
Treatment
2 IUI, 1 IVF
Diagnosis
Unexplained
10
10
How was your experience with Liyun Li at Pacific Fertility Center?
It seemed to me that Dr. Li adjusts her tone and demeanor to her patients' needs and personality. She was sensitive to the feelings in the room on any given day and that is an important quality for me when looking for a doctor. I would recommend coming prepared with multiple questions to appointments so Dr. Li can address all your concerns adequately. While I don't think appointments were rushed, it is a very busy clinic...Dr. Li offers phone follow-ups should questions come up and we did do that quite a few times.
What's one piece of advice would you give a prospective patient of Liyun Li at Pacific Fertility Center?
Come prepared with questions. I'd also recommend doing your research before appointments to ask about her reasoning behind her recommendations. It helped us understand more about the process of IVF and our particular case and made us feel more at ease knowing that decisions were made based on our individual medical history - not clinic statistics.
During treatment, were you treated like a number or a human with Liyun Li at Pacific Fertility Center?
Dr. Li's bedside manner is outstanding - she is kind and empathetic while never losing sight of facts and always explained her reasoning for her recommended course of action to achieve the best outcome. Her care team is incredibly responsive and helpful - always encouraging and it really feels like you have a strong support system at the clinic who's got your back.
Describe the protocols Liyun Li used in your cycles at Pacific Fertility Center and their degree of success.
We came to Dr. Li after three cycles of clomid - one resulting in an early miscarriage - and an initial consult with Kaiser Permanente Fertility. She recommended IVF from the start as the more effective treatment to achieve our family goals, but also said we were good candidates for IUI (based on age and the fact that we've gotten pregnant before, all our testing looked normal, no tube blockages). We did two Letrozole IUI cycles - both times the sperm count and motility was very good. After that, we moved on the an Antagonist IVF cycle - Follistim/Menopur/Ganirellix and about 5 monitoring appointments during the cycle. The procedure doctor on the day of my egg retrieval was Dr. Givens, who also did a hysteroscopy a few weeks later to remove some small uterine polyps. Out of 22 eggs, 12 embryos developed and 7 were deemed normal after PGT-A testing. We proceeded with a rest month and a frozen transfer of one embryo - the transfer was done by Dr. Li.
Describe your experience with your nurse at Pacific Fertility Center. (Assigned nurse: Kelsey)
Kelsey was kind, warm and always professional - she always came to say hi to us during appointments, responded quickly to all email communications and overall just made us feel supported throughout treatment.
Describe your experience with Pacific Fertility Center.
Beautiful facilities, great front desk team. Expensive fees - but they try to work with you on leveraging whatever insurance you have to reduce costs (for us, that only worked for the initial blood work and testing done at Kaiser).
Describe the costs associated with your care under Liyun Li at Pacific Fertility Center.
We spent about $30,000 total on all treatments and medications, incl. FET, hysteroscopy and PGT-A testing of 12 embryos.
Describe Liyun Li's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Pacific Fertility Center.
Dr. Li had a strong preference for eSET due to the potential risks connected to a multiples pregnancy.
10
Doctor
Liyun Li
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Pacific Fertility Center
San Francisco
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Liyun Li at Pacific Fertility Center.

Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
34 - 38
Treated
2015 - 2019
Success with this Doc
Yes
Treatment
3 IVF, 3 Embryo Freezing
Diagnosis
Other
10
10
I saw her [Dr. Liyun Li] over the course of 5 years. We originally went in just to do embryo cryopreservation, but along the way, I found out that I had a genetic kidney condition, adenomyosis, and only 1 working ovary. So we went through the whole process with her (3 cycles with PGD and PGS testing) and transferred when we were ready...We ended up with 6 PGD/PGS tested embryos...started my treatment by trying to prevent my Adenomyosis from growing in preparation for another transfer,
My coordinator [at Pacific Fertility Center] was fantastic, and all of the nurses I worked with were also fantastic. They have a dedicated email just for Dr. Li’s team, and whenever I had a question or concern, they would usually get back to me within a couple hours. If I needed immediate attention, I could call and talk to one of the nurses on Dr. Li’s team, and they also had an after hours line that would reach whichever doctor was on call. They were very organized and everyone has been wonderful.
Age
34 - 38
Treated
2015 - 2019
Success with this Doc
Yes
Race
East Asian, South Asian
Income
$500K
Occupation
Entrepreneur
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IVF, 3 Embryo Freezing
Diagnosis
Other
10
10
How was your experience with Liyun Li at Pacific Fertility Center?
She is a wonderful doctor and we couldn’t be any happier with the results. I trust her completely and if I could do it all over again, I would still choose her as my doctor. I saw her over the course of 5 years. We originally went in just to do embryo cryopreservation, but along the way, I found out that I had a genetic kidney condition, adenomyosis, and only 1 working ovary. So we went through the whole process with her (3 cycles with PGD and PGS testing) and transferred when we were ready. The only reason we had to do 3 cycles was because I only had 1 working ovary (50% less follicles), and then PGD testing would cut that number by 50%. So we did several cycles and batch tested them all at once, rather than testing after every cycle. We ended up with 6 PGD/PGS tested embryos. When we were ready to transfer, 8 months later, our first transfer woth her was textbook. We ended up with a very healthy baby boy. We came back a year and a half later to try it again for a second, and Dr. Li started my treatment by trying to prevent my Adenomyosis from growing in preparation for another transfer, but that transfer ended up in a chemical. When it didn’t work, Dr. Li immediately did her best to give us all of our options and added a few changes to my treatment (such as adding an ERA cycle to give us more information) to help with the next transfer. I ended up pregnant at the next transfer, which was just a couple months later. So out of 3 single embryo transfers, we ended up with 2 pregnancies (I have a 2 year old and am currently 5 months pregnant)! So we are very happy with the results. I saw her on most of my visits, she did 2 retrievals out of 3, and she transferred all 3 times. Throughout all of this, I was always able to either schedule a call with her or contact her nurses and get an immediate response with any questions. They often follow up with me, even through my pregnancy, though I’m now under the care of my OB. I have been very satisfied under her care and under her team’s care. I know every circumstance is different, but Dr. Li is an exceptional results driven doctor who is very caring and compassionate, and I would absolutely recommend her.
What's one piece of advice would you give a prospective patient of Liyun Li at Pacific Fertility Center?
Don’t be afraid to ask any questions or reach out to her team. She is very nice, and her team is very responsive!
During treatment, were you treated like a number or a human with Liyun Li at Pacific Fertility Center?
Dr. Li is extremely caring, gentle, and I felt very confident in her care. She is just a very nice person in general, and I never felt rushed or like it was just a transaction. She always explained everything very thoroughly to us and was genuine about doing her best to provide the best outcome for our situation.
Describe the protocols Liyun Li used in your cycles at Pacific Fertility Center and their degree of success.
I don’t remember specifics, but I do know that all of her strategies were effective, and she was very on top of monitoring me in case any changes needed to be made. I did not feel disappointed at any time, or feel like we should have done something different.
Describe your experience with your nurse at Pacific Fertility Center. (Assigned nurse: Jerilie Grajo)
My coordinator was fantastic, and all of the nurses I worked with were also fantastic. They have a dedicated email just for Dr. Li’s team, and whenever I had a question or concern, they would usually get back to me within a couple hours. If I needed immediate attention, I could call and talk to one of the nurses on Dr. Li’s team, and they also had an after hours line that would reach whichever doctor was on call. They were very organized and everyone has been wonderful.
Describe your experience with Pacific Fertility Center.
I think PFC is a wonderful office. I am very happy with my experience. I think they run a very organized and efficient office, and I’ve had a wonderful experience with them over the course of 5 years.
Describe the costs associated with your care under Liyun Li at Pacific Fertility Center.
- Cycle Fees: Approx 13K - PGD and PGS Fees paid to Lab: Approx 6K - Medication paid to Pharmacy: Approx 3-4K - FET: Approx 3K
Describe Liyun Li's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Pacific Fertility Center.
I was very confident in elective single embryo transfer at this clinic because they have very high standards when it comes to which embryos make the cut. They only choose the highest quality top grade embryos, and I am confident with that method. The process of transfer can be very exhausting, both physically and mentally, and I would only want to go through with it with high quality embryos for a higher success rate. Aside from that, there are a lot of risks associated with multiple embryo transfer, both to the mother and babies. So I’m happy that PFC only does single embryo transfer.
10
Doctor
Liyun Li
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Pacific Fertility Center
San Francisco
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

8
N/A
Age
37
Treated
2019
Success with this Doc
?
Treatment
Egg Freezing
Diagnosis
Other
8
N/A
Dr. Li has been a great partner through this journey. She seems to truly care about her patients but is still very honest about the situation. I appreciated how she showed me all my options in a delicate but clear way. ... Dr. Li has a very sincere demeanor and seems to truly care about her patients. She was very delicate but also direct and has walked me through every step of the process.
So far my experience with other doctors at PFC has been negative. They seemed cold, rush me in and out the door and don’t listen to my concerns the way Dr. Li does. ... They have years of experience. That is the main reason why I chose this place. Because they are also an egg bank, they have experience freezing and thawing. I wish there was a way for me to always see the Dr. I’ve chosen.
Age
37
Treated
2019
Success with this Doc
?
Race
Other
Income
$100K - $199K
Occupation
Business Executive
Order & Number of Docs Seen
1 Doc Seen
Treatment
Egg Freezing
Diagnosis
Other
8
N/A
How was your experience with Liyun Li at Pacific Fertility Center?
Dr. Li has been a great partner through this journey. She seems to truly care about her patients but is still very honest about the situation. I appreciated how she showed me all my options in a delicate but clear way. She gave her educated advice but never pushed me in one direction or another.
What's one piece of advice would you give a prospective patient of Liyun Li at Pacific Fertility Center?
While Dr. Li is a great doctor. You may not always get her as your doctor for each check up. She does her best to be there for critical decision time appointments,... but if she is not working that day or is already booked and you happen to need to do an ultrasound checkup, you might get someone else. And the other doctors that I have had have been dismissive and not helpful.
During treatment, were you treated like a number or a human with Liyun Li at Pacific Fertility Center?
Dr. Li has a very sincere demeanor and seems to truly care about her patients. She was very delicate but also direct and has walked me through every step of the process. If I feel I need to talk to her she makes time. Sometimes, however, I don’t always get Dr. Li for my checkups. Because there are too many people who need to see her and so I get routed to another PFC doctor. So far my experience with other doctors at PFC has been negative. They seemed cold, rush me in and out the door and don’t listen to my concerns the way Dr. Li does. So I try to insist that Dr. Li is there on critical days. But I can’t always control this. It’s the nature of how they run their business.
Describe your experience with Pacific Fertility Center.
They have years of experience. That is the main reason why I chose this place. Because they are also an egg bank, they have experience freezing and thawing. I wish there was a way for me to always see the Dr. I’ve chosen.
What specific things went wrong at Pacific Fertility Center?
  • Canceled a cycle due to clinic error
8
Doctor
Liyun Li
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
Nursing
Operations
Scheduling
Educational Resources
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10
10
Age
31
Treated
2018
Success with this Doc
?
Treatment
2 IVF
Diagnosis
10
10
Dr. Li is so caring. She didn't sugar coat things. She explained everything so thoroughly, and if we didn't understand, she clarified to ensure we did. Instead of seeing poor results online, she first called to explain what we would be seeing and why she thinks we got the results we did.... Dr. Li showed a genuine interest in us and was open to new things that we wanted to try the second time around. She always wrote very clear instructions on our charts so that when a new doctor picked it up on a weekend (when she wasn't working), t
While the clinic [Pacific Fertility Ctr] feels a bit like a factory, they know their stuff, and everyone we've come in to contact with has been so nice. They always answer the phone, and wait times are non existent. I was crying at the check out counter one time, and they handed me a tissue. The staff is really top notch and the facilities are clean. It's a beautiful clinic.... This stuff isn't cheap! But, the financial coordinator explained what you were being charged and for what.
Age
31
Treated
2018
Success with this Doc
?
Race
Ashkenazi Jewish
Income
$200K - $499K
Occupation
Order & Number of Docs Seen
1st of 3 Docs
Treatment
2 IVF
Diagnosis
10
10
How was your experience with Liyun Li at Pacific Fertility Center?
Dr. Li showed a genuine interest in us and was open to new things that we wanted to try the second time around. She always wrote very clear instructions on our charts so that when a new doctor picked it up on a weekend (when she wasn't working), they were able to understand it without any confusion. She was always on time, yet never rushed an appointment. There were times when I would be crying in her office, and she kept it together yet showed sympathy and care all at the same time.
What's one piece of advice would you give a prospective patient of Liyun Li at Pacific Fertility Center?
Ask a lot of questions because she will answer all of them.
During treatment, were you treated like a number or a human with Liyun Li at Pacific Fertility Center?
Dr. Li is so caring. She didn't sugar coat things. She explained everything so thoroughly, and if we didn't understand, she clarified to ensure we did. Instead of seeing poor results online, she first called to explain what we would be seeing and why she thinks we got the results we did. She worked very closely with my husbands doctor so everyone was on the same page, and she never rushed an appointment. She always followed through with questions we had that she couldn't answer and made sure we got answers as soon as possible whether it was from the financial team or the lab manager.
Describe the protocols Liyun Li used in your cycles at Pacific Fertility Center and their degree of success.
We found out my husband suffers from azoospermia due to varicocele veins in the testes. He had the veins repaired, but sperm counts are still too low to conceive naturally. For my first egg retrieval, we used Menopur and Follistim, then Ganirelix and Lupron. They retrieved 38 eggs, 29 of which were mature. We had to do ICSI due to low sperm counts. We ended up having zero fertilization, meaning no eggs were fertilized. We aren't 100% sure why, but all parties assume it was due to my my husbands poor sperm quality. We then decided to try it again, and the second time to add Human Growth Hormone into the mix, and kept all other injections the same. We also tried oocyte activation the second time around to give the fertilization process an extra boost. They retrieved 47 eggs this time, and 39 were mature. We decided to inject 20 eggs with the best sperm we could, and freeze the other 19 eggs. This was my decision, and Dr. Li supported me in that. I just didn't want to have to do another egg retrieval if we experienced failed fertilization again on all eggs. We ended up having 11 eggs fertilize, and 4 made it to blastocyst. We sent all 4 for genetic testing, and all 4 are now frozen. We are getting ready to begin the transfer stage where we will transfer 1 embryo.
Describe your experience with your nurse at Pacific Fertility Center. (Assigned nurse: Jerilie Grajo)
I worked with Jerilie for both egg retrievals. She was caring, thorough, and always on top of my schedule and plan. She worked closely with the team, and communicated clearly to me and my husband.
Describe your experience with Pacific Fertility Center.
While the clinic feels a bit like a factory, they know their stuff, and everyone we've come in to contact with has been so nice. They always answer the phone, and wait times are non existent. I was crying at the check out counter one time, and they handed me a tissue. The staff is really top notch and the facilities are clean. It's a beautiful clinic.
Describe the costs associated with your care under Liyun Li at Pacific Fertility Center.
This stuff isn't cheap! But, the financial coordinator explained what you were being charged and for what. They also tried to help you get coupons for injections. They also told me when I could get blood drawn at other labs that my insurance covered.
Describe Liyun Li's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Pacific Fertility Center.
Because the underlying issue is on my husband's side, and we have 4 good embryos, my doctor suggests only transferring a single embryo.
10
Doctor
Liyun Li
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Pacific Fertility Center
San Francisco
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask a Question

Ask this reviewer a question about their experience with Liyun Li at Pacific Fertility Center.

Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
41 - 43
Treated
2014 - 2016
Success with this Doc
Yes
Treatment
2 IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Uterine Fibroids
10
10
My husband and I were so pleased with the first consultation. Dr Li listened to our journey, made suggestions and always respect our feelings. My husband likes to have an analytical response on the probability outcomes and Dr. Li always gave him great answers...As a patient, I always felt that Dr. Li was there for me. We could schedule a phone call with her anytime we wanted to discuss something important, and the most difficult times, when i had the miscarriages she always took time to talk to us. She respected that i wanted to have a little time until i would feel better but at the time she would talk to her I felt the comfort that she knew what i was going thru and she cared for me.
At Pacific fertility center you always do talk to a human being and to make the first consultation appointment as well as any other appointment with your Doctor, Counselor etc. I am very impressed of how efficient the Clinic is 2. The Clinic is very clean and have an amazing decoration, you don't feel you are in the middle of a hospital. 3. While wait in the reception to be called, the view of the pier is incredible, there are lots of magazines for you to pick one and read, the music is very relaxing and you can get a hot beverage as well...
Age
41 - 43
Treated
2014 - 2016
Success with this Doc
Yes
Race
East Asian
Income
$100K - $199K
Occupation
Engineer
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
2 IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Uterine Fibroids
10
10
How was your experience with Liyun Li at Pacific Fertility Center?
As a patient, I always felt that Dr. Li was there for me. We could schedule a phone call with her anytime we wanted to discuss something important, and the most difficult times, when i had the miscarriages she always took time to talk to us. She respected that i wanted to have a little time until i would feel better but at the time she would talk to her I felt the comfort that she knew what i was going thru and she cared for me. We would talk about what happened, and we would do other test like Endometrial Receptivity Array and other blood test to check Immune system issue etc. I always felt so much better after talking to Dr Li. After the transfer of my last embryo and an unsuccessful pregnancy, we had to think what to do. For my surprise, my company announced that our insurance plan added the Infertility treatment but unfortunately PFC is not in the insurance list clinics. The last call that we had with Dr. Li i was in tears and Dr Li said that my dream is the first priority that she will support me and understood that i have to choose another clinic because of the insurance coverage. Dr. Li is an amazing professional but also a wonderful human being. We always had her support and compassion in the years of our journey at PFC.
What's one piece of advice would you give a prospective patient of Liyun Li at Pacific Fertility Center?
Dr. Li has lots of knowledge about the infertility issues. Make sure to schedule the appointments either in person or via phone. Make a list of all your questions because she will answer all of them.
During treatment, were you treated like a number or a human with Liyun Li at Pacific Fertility Center?
In 2014, we decided to choose another Infertility clinic because we were going to move out from Texas and relocate to the Bay Area. After doing some research online, I liked the reviews of Pacific Fertility Center in San Francisco. I had no idea which doctor to pick and when i called to make an appointment on the day that we were available in SF it was Dr Liyun Li who was available. My husband and I were so pleased with the first consultation. Dr Li listened to our journey, made suggestions and always respect our feelings. My husband likes to have an analytical response on the probability outcomes and Dr. Li always gave him great answers. For instance , i had tried for the second time to retrieve my own eggs and check whether we could have a day 5 blastocyst, i knew that being over 40 it would be difficult but we wanted to try. We had a long conversation with Dr. Li about the results. Dr Li. explained every detail and always answered any question we had. When Dr. Li told us that we could still continue to try to retrieve my own eggs because we could get a good quality egg but it would take around 10 or more egg retrievals, she spoke my husbands language, giving us an explanation in the statistic way. We love Dr. Li and we will always be grateful that we had an opportunity to have her as our RE doctor.
Describe the protocols Liyun Li used in your cycles at Pacific Fertility Center and their degree of success.
I had 4 embryos - day 5 blastocyst and the protocol used was : 1. Ultrasound and blood test on the 2nd or 3rd day of the cycle 2. Start Delestrogene shots -every 2 or 3 days -0.2 ml 3. after 10 days ultrasound and blood test 4. Start Progesterone - Ethyl oleate 1 ml - 5 days prior to Embryo transfer 5. Emnbryo transfer after 5 days of Progesterone shots 6. Continue shots of progesterone every day, and delestrogene 2 x week 7 . after 9 days, blood test HCG Beta 8. if positive continue with progesterone and delestrogene until reach week 9
Describe your experience with the nursing staff.
I don't know how i would survived without the Dr Lis Care team. When I had just a random question, i would send them an email and i always got a response on the same day. When i started to bleed when i was pregnant the nurse would call me in less than an hour and I could make an appointment if I felt something was wrong. I will always be grateful for a special nurse : Lindsay. She is my hero. She used to send me cards by mail, I used to cry with a smile on my face and felt so much happiness when reading her words. She was always checking on me after a negative HCG or a miscarriage and i felt a lot of comfort by having her there at PFC
Describe your experience with Pacific Fertility Center.
I had to do research while I lived in Texas and here in the San Francisco area and i have to say that Pacific Fertility clinic is really a top on the service. Find below my points. 1. When you choose a new Infertility clinic and you are a new patient, usually you have to talk to a central office or a different number of the clinic. I experienced that i had to answer a questionnaire and leave a detail message on the answering machine, lots of clinics don't answer and you never talk to a human being to make the first consultation, HOWEVER at Pacific fertility center you always do talk to a human being and to make the first consultation appointment as well as any other appointment with your Doctor, Counselor etc. I am very impressed of how efficient the Clinic is 2. The Clinic is very clean and have an amazing decoration, you don't feel you are in the middle of a hospital. 3. While wait in the reception to be called, the view of the pier is incredible, there are lots of magazines for you to pick one and read, the music is very relaxing and you can get a hot beverage as well 4. I had to change the clinic and i need to send historical data , letter from the Counselor etc, i am still sending emails to PFC requesting documents and they are always in contact with me sending me what i need to proceed to the other clinic
Describe the costs associated with your care under Liyun Li at Pacific Fertility Center.
I went thru the following procedures: 1. Egg retrieval : Medication around $4000 , each ultrasound $255 , each blood test $150 , hcg test $135 2. frozen Egg donor - total $21000 each embryo transfer : $2900 Embryo Transfer 950.00 US Guidance for Embryo Transfer 315.00 Assisted Hatching 685.00 Prep Embryos 575.00 Thaw Embryos 375.00 Progesterone - $360 3 vials Delestrogene - $230 each vial each ultrasound $255 , each blood test $150 , hcg test $135
Describe Liyun Li's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Pacific Fertility Center.
I hear a lot of debates regarding to eSET and multiple, but my reaction about just do a eSET was positive, since the goal of the treatment is to have a health baby and a health mom, which for me it's sufficient to approve the eSET
10
Doctor
Liyun Li
Communication
Trustworthiness
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Pacific Fertility Center
San Francisco
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more
- Read less
Ask a Question

Ask this reviewer a question about their experience with Liyun Li at Pacific Fertility Center.

Verified

This patient has provided documentation of treatment at this clinic.

10
7
Age
45 - 47
Treated
2014 - 2016
Success with this Doc
?
Treatment
IVF, Donor Eggs
Diagnosis
Poor Egg Quality
10
7
She [Dr. Liyun Li] was always available to answer questions, in person, over the phone or email. She was aware of my personal situation beyond fertility and was friendly and conversational. She was good at explaining on my level along with science and statistics and was honest about "chance/luck" pkaying a role, for better or worse.
Biggest weakness [at Pacific Fertility Center] is the egg donor agency. I would never recommend them. So much hardship was felt as we went through 2 donors who were discharged during my cycles for undisclosed medical reasons and the third declined to participate, causing us to lose one full year. The clinics response was that we had a bad stroke of luck. After investing $30k, you can imagine how poorly this went over with us, but we felt stuck. They had our money, so we had to keep working with them. Fortunately in the end ourfinal donor worjed out and we had 13 embryos frozen. The clinic side us top notch, frim the Dr's, nurses, staff, hours, i only wish all healthcare could br this good.
Age
45 - 47
Treated
2014 - 2016
Success with this Doc
?
Race
Other
Income
$200K - $499K
Occupation
Marketer or PR
Order & Number of Docs Seen
1 Doc Seen
Treatment
IVF, Donor Eggs
Diagnosis
Poor Egg Quality
10
7
How was your experience with Liyun Li at Pacific Fertility Center?
Please refer to my previous response
What's one piece of advice would you give a prospective patient of Liyun Li at Pacific Fertility Center?
Ask questions and probe, don't hesitate to call or email with follow-ups.
During treatment, were you treated like a number or a human with Liyun Li at Pacific Fertility Center?
She was always available to answer questions, in person, over the phone or email. She was aware of my personal situation beyond fertility and was friendly and conversational. She was good at explaining on my level along with science and statistics and was honest about "chance/luck" pkaying a role, for better or worse.
Describe the protocols Liyun Li used in your cycles at Pacific Fertility Center and their degree of success.
My first cycle was a fresh donor egg cycle requring 3 Rx of shots. In the second and 3rd cycle she recomended Prometrium via vaginal inserts, which i did not care fir and requested shots fir the 3rd round. She urged me to continue w/Prometrium vaginally due to the potentcy and proximity to the uterus it is applied. I took her suggestion hesitantly, however the 3rd round was a success, so worth it.
Describe your experience with your nurse at Pacific Fertility Center. (Assigned nurse: Lindsey)
Very kind, sweet, attentive, and knowledgeable.
Describe your experience with Pacific Fertility Center.
Biggest weekness is the egg donor agency. I would never recommend them. So much hardship was felt as we went through 2 donors who were discharged during my cycles for undisclosed medical reasons and the third declibed to oarticipate, causing us to lose one full year. The clinics response was that we had a bad stroke of luck. After investing $30k, you can imagine how poorly this went over with us, but we felt stuck. They had our money, so we had to keep working with them. Fortunately in the end ourfinal donor worjed out and we had 13 embryos frozen. The clinic side us top notch, frim the Dr's, nurses, staff, hours, i only wish all healthcare could br this good.
Describe the costs associated with your care under Liyun Li at Pacific Fertility Center.
I believe the total with drugs was approx $18k
What specific things went wrong at Pacific Fertility Center?
  • Failed to order appropriate test
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at Pacific Fertility Center.
Once provided an incorrect request to lab, misread my OB's lab request and didn't inlude a test. Bith of these caused a delay in results.
10
Doctor
Liyun Li
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Pacific Fertility Center
San Francisco
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Liyun Li at Pacific Fertility Center.

9
10
Age
40 - 41
Treated
2019 - 2020
Success with this Doc
?
Treatment
1 IVF
Diagnosis
PCOS
9
10
My treatment was pretty standard [with Dr. Liyun Li]- it was my first retrieval...very kind and smart - I felt like I was in trustworthy and knowledgable hands. She doesn't rush conversations - and makes herself available whenever needed. She's very approachable - I didn't feel uncomfortable asking any questions...Be prepared to be given a lot of data - which is obviously important. But also make sure you fully understand the process. And ask lots of questions - Dr. Li is more than happy to answer any and all.
Very nice and welcoming facilities [at Pacific Fertility Center] - I felt like a human and not part of a machine. Never had to wait, was always called by my name, there were max one or two other people in the waiting room. They clearly know what they're doing and all of the providers impressed me. The one thing they can work on is bettering their communication regarding the process itself. During your consultation they go over all of the statistics and risks - which was of course important. But I was very confused about next steps - that could be streamlined tremendously.
Age
40 - 41
Treated
2019 - 2020
Success with this Doc
?
Race
Ashkenazi Jewish
Income
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
PCOS
9
10
How was your experience with Liyun Li at Pacific Fertility Center?
Dr Li is very kind and smart - I felt like I was in trustworthy and knowledgable hands. She doesn't rush conversations - and makes herself available whenever needed. She's very approachable - I didn't feel uncomfortable asking any questions.
What's one piece of advice would you give a prospective patient of Liyun Li at Pacific Fertility Center?
Be prepared to be given a lot of data - which is obviously important. But also make sure you fully understand the process. And ask lots of questions - Dr. Li is more than happy to answer any and all.
During treatment, were you treated like a number or a human with Liyun Li at Pacific Fertility Center?
The clinic itself is great - it's not like others where I've heard it's like a factory. You're not in the waiting room with a million other people - you never have to wait for more than five minutes. It's a higher level of care.
Describe the protocols Liyun Li used in your cycles at Pacific Fertility Center and their degree of success.
My treatment was pretty standard- it was my first retrieval.
Describe your experience with the nursing staff.
Very kind, organized, available
Describe your experience with Pacific Fertility Center.
Very nice and welcoming facilities - I felt like a human and not part of a machine. Never had to wait, was always called by my name, there were max one or two other people in the waiting room. They clearly know what they're doing and all of the providers impressed me. The one thing they can work on is bettering their communication regarding the process itself. During your consultation they go over all of the statistics and risks - which was of course important. But I was very confused about next steps - that could be streamlined tremendously.
Describe the costs associated with your care under Liyun Li at Pacific Fertility Center.
$16k for monitoring, retrieval, testing, and storage. About another $1k for consultations and bloodwork.
9
Doctor
Liyun Li
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Pacific Fertility Center
San Francisco
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask a Question

Ask this reviewer a question about their experience with Liyun Li at Pacific Fertility Center.

Verified

This patient has provided documentation of treatment at this clinic.

8
7
Age
34 - 35
Treated
2016 - 2017
Success with this Doc
No
Treatment
3 IUI, 1 IVF
Diagnosis
Unexplained
8
7
Dr. Li thoroughly answered any questions I had. She is not intimidating and is very patient. She is very kind and I felt she is very empathetic. Also, she smiles but is not overly professional like some doctors I've encountered. [At Pacific Fertility Center] $2000 for IUI, $25,000 to $30,000 approx for egg retrieval. $3,500 approx for each frozen embryo transfer. All approximations based on memory.
[Pacific Fertility Center is] mostly a well organized system. Needed documentation should be checked well before beginning a cycle and documents needing witnessing could have been done while I was there for other appointments but was not planned for convenience of patient. They recently adjusted this to online signatures which they should have done a long time ago. Dumb that they make you make an appointment to speak with a financial advisor and all the financial advisor does is tell you in two sentences how much it will cost. They could just email this information, make you sign it that you understand and give you a number to call if you have questions instead of wasting your time.
Age
34 - 35
Treated
2016 - 2017
Success with this Doc
No
Race
South Asian
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 1 IVF
Diagnosis
Unexplained
8
7
How was your experience with Liyun Li at Pacific Fertility Center?
Dr. Li thoroughly answered any questions I had. She is not intimidating and is very patient. She is very kind and I felt she is very empathetic. Also, she smiles but is not overly professional like some doctors I've encountered.
What's one piece of advice would you give a prospective patient of Liyun Li at Pacific Fertility Center?
Not sure
During treatment, were you treated like a number or a human with Liyun Li at Pacific Fertility Center?
Dr. Li seemed to sincerely care.
Describe the protocols Liyun Li used in your cycles at Pacific Fertility Center and their degree of success.
Unsure
Describe your experience with your nurse at Pacific Fertility Center. (Assigned nurse: Jerilee or Lindsay)
Patient
Describe your experience with Pacific Fertility Center.
mostly a well organized system. Needed documentation should be checked well before beginning a cycle and documents needing witnessing could have been done while I was there for other appointments but was not planned for convenience of patient. They recently adjusted this to online signatures which they should have done a long time ago. Dumb that they make you make an appointment to speak with a financial advisor and all the financial advisor does is tell you in two sentences how much it will cost. They could just email this information, make you sign it that you understand and give you a number to call if you have questions instead of wasting your time.
Describe your experience with your monitoring appointments at Pacific Fertility Center.
Appointments were not made to be very convenient
Describe the costs associated with your care under Liyun Li at Pacific Fertility Center.
$2000 for IUI, $25,000 to $30,000 approx for egg retrieval. $3,500 approx for each frozen embryo transfer. All approximations based on memory.
Describe Liyun Li's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Pacific Fertility Center.
I believe the facility's policy is based on age and they are strict on one embryo per cycle because of the health risk involved with multiples.
What specific things went wrong at Pacific Fertility Center?
  • Failed to call in prescriptions to pharmacy
  • Failed to convey critical information
8
Doctor
Liyun Li
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Pacific Fertility Center
San Francisco
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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9
10
Age
40 - 41
Treated
2017 - 2018
Success with this Doc
?
Treatment
1 IUI
Diagnosis
Uterine Fibroids
9
10
Dr. Li is very knowledgable and competent. ... She made an individualized plan as to when to do an ultrasound for IUI. ... She is friendly and asks about my wellbeing. ... She also sets up phone consultations so that you don't always have to pay for office visits, which is nice. ... Ask about an HSG test (for blocked tubes). She didn't bring it up until I inquired about it. ... She is friendly and compassionate. She treats patients as individuals.
The office [Pacific Fertility Center] is very beautiful. The care team is very efficient. They are open during holidays, for example, Thanksgiving day, which is amazing. There are great doctors and nurses. I feel very well taken care of there. ... The nurses are wonderful. Very on top of things and very empathetic. My care coordinator, Erica, is competent, but not as compassionate as the nurses and doctors. She is on top of things though.
Age
40 - 41
Treated
2017 - 2018
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Professor
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IUI
Diagnosis
Uterine Fibroids
9
10
How was your experience with Liyun Li at Pacific Fertility Center?
Dr. Li is very knowledgable and competent. She is friendly and compassionate. She treats patients as individuals. I highly recommend her. She also sets up phone consultations so that you don't always have to pay for office visits, which is nice.
What's one piece of advice would you give a prospective patient of Liyun Li at Pacific Fertility Center?
Ask about an HSG test (for blocked tubes). She didn't bring it up until I inquired about it.
During treatment, were you treated like a number or a human with Liyun Li at Pacific Fertility Center?
She made an individualized plan as to when to do an ultrasound for IUI. I tend to ovulate early, so she had be come in earlier in my cycle. She is friendly and asks about my wellbeing.
Describe the protocols Liyun Li used in your cycles at Pacific Fertility Center and their degree of success.
Letrozole IUI
Describe your experience with your nurse at Pacific Fertility Center. (Assigned nurse: Erica)
The nurses are wonderful. Very on top of things and very empathetic. My care coordinator, Erica, is competent, but not as compassionate as the nurses and doctors. She is on top of things though.
Describe your experience with Pacific Fertility Center.
The office is very beautiful. The care team is very efficient. They are open during holidays, for example, Thanksgiving day, which is amazing. There are great doctors and nurses. I feel very well taken care of there. I live in Oakland but drive to SF for this clinic because I like it better than the Reproductive Science Center. PFC also has really good success rates.
Describe the costs associated with your care under Liyun Li at Pacific Fertility Center.
IUI $475. Ultrasound $330 each. Ovidrel $92.
9
Doctor
Liyun Li
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Pacific Fertility Center
San Francisco
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more
- Read less
Verified

This patient has provided documentation of treatment at this clinic.