LGBTQ
Verified
This patient has provided documentation of treatment at this clinic.
2019, Unsuccessful
1
5
Review of
She [Dr. Marshall] is clear in explaining her process, but there is little room for a patient to work with her on your plan of care. She is also quite defensive when questions are asked, as if she is offended. Overall, I felt pretty disheartened by our meeting together. ... She has obviously been working in the field for a long time. Our consultation was clear and direct, but when I ask any clarifying questions she appeared defensive, like it wasn't my job to speak up and ask questions.
It [Pacific NW Fertility] is a top notch clinic, with great outcomes. It was always clean and professional. It was also extremely expensive. Sometimes it was hard to figure out the chain of communication and hard to get a direct line to anyone. ... Chelsea was amazing. She has a great way of explaining options and including a personal communication style with research. We stayed at the clinic for her services and were sad to leave her when we transferred care.
How was your experience with Lorna Marshall at Pacific NW Fertility?
She is clear in explaining her process, but there is little room for a patient to work with her on your plan of care. She is also quite defensive when questions are asked, as if she is offended. Overall, I felt pretty disheartened by our meeting together.
What's one piece of advice would you give a prospective patient of Lorna Marshall at Pacific NW Fertility?
If you want to just have someone take the wheel, this is your doctor. If you want to explore options with a doctor, she is probably not the best fit. However, her nurses are incredible and you won't see her much, so it could be a good fit for some folx.
During treatment, were you treated like a number or a human with Lorna Marshall at Pacific NW Fertility?
She has obviously been working in the field for a long time. Our consultation was clear and direct, but when I ask any clarifying questions she appeared defensive, like it wasn't my job to speak up and ask questions.
Describe the protocols Lorna Marshall used in your cycles at Pacific NW Fertility and their degree of success.
We did a consultation for IVF and she managed our IUI inseminations using Letrozole. She planned our IVF cycle with only PGS testing embryos. The clinic does not do, as far as I can tell, any fresh transfers.
Describe your experience with your nurse at Pacific NW Fertility. (Assigned nurse: Chelsea Reed)
Chelsea was amazing. She has a great way of explaining options and including
a personal communication style with research. We stayed at the clinic for her services and were sad to leave her when we transferred care.
Describe your experience with Pacific NW Fertility.
It is a top notch clinic, with great outcomes. It was always clean and professional. It was also extremely expensive. Sometimes it was hard to figure out the chain of communication and hard to get a direct line to anyone.
Describe the costs associated with your care under Lorna Marshall at Pacific NW Fertility.
It was about $300 for an IVF consultation, however IVF for one retrieval was quoted at just over 30K, with no discounts for self-pay clients. They also looked flabbergasted when we asked for an LGBTQ grants.
What specific things went wrong at Pacific NW Fertility?
- Failed to send your chart to another clinic
Describe the specific things that went wrong at Pacific NW Fertility.
For some reason only part of my medical record was sent to the new clinic when we changed providers.
Review of