Lorna Marshall

Pacific NW Fertility

Rated 9
Strongly recommend: 72%Neutral: 22%Don't recommend: 6%9
72% strongly recommend
26 reviews
Humanity
9.1
9.1
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.2
9.2
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.8
6.8
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.9
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Northwestern
Residency
UCSD
Fellowship
UCSF

How Doctor Communicates

doctor, nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Lorna Marshall works at

Pacific NW Fertility
Rated 9
Strongly recommend: 80%Neutral: 12%Don't recommend: 8%9

At 2 offices

Issaquah (closed)
751 NE Blakely Drive
Issaquah, WA 98029
206.515.0000
Seattle
1101 Madison St
Seattle, WA 98104
206.515.0000
Explore Clinic

7 patient reviews filtered by:

2021 - 2022, Unknown Success
8
8
Age 34 - 35
2 IUI
2 IVF
2 Embryo Freezing
Other
Income $500K+
Marketer or PR
Neutral
Neutral
Success w/ Doc Too early to know
[Dr. Marshall] was compassionate and optimistic about results. She offered alternatives when they did not meet our expectations. She is very knowledgeable and does share everything she can. I do wish I saw her more frequently, she did not perform my IUIs...I often felt when I was meeting with other doctors that did not have the full context (although I am sure they did) and weekend appointments because of timing made it so I was seeing other people.
The [Pacific NW Fertility] clinic is very clean and organized. The clinic could improve scheduling by offering variety of times at the desired location. My husband had some test/billing mix ups which took some time to sort out. He also did tests at the facility for another doctor but they were never sent tot he doctor...The nursing staff was very responsive although they did not give a lot of answers. They always recommend connecting with the doctor, which just took a lot of time.
How was your experience with Lorna Marshall at Pacific NW Fertility?
She was compassionate and optimistic about results. She offered alternatives when they did not meet our expectations. She is very knowledgeable and does share everything she can. I do wish I saw her more frequently, she did not perform my IUIs.
What's one piece of advice would you give a prospective patient of Lorna Marshall at Pacific NW Fertility?
I would recommend more time with patient, although I know this is hard given how many people seek treatments. I often felt when I was meeting with other doctors they did not have the full context (although I am sure they did) and weekend appointments because of timing made it so I was seeing other people.
During treatment, were you treated like a number or a human with Lorna Marshall at Pacific NW Fertility?
They were very willing to share information at appointments. It was easy to email with nursing staff however wait times to actually get appointments were very long.
Describe the protocols Lorna Marshall used in your cycles at Pacific NW Fertility and their degree of success.
I cannot remeber.
Describe your experience with the nursing staff at Pacific NW Fertility.
The nursing staff was very responsive although they did not give a lot of answers. They always recommend connecting with the doctor, which just took a lot of time.
Describe your experience with Pacific NW Fertility.
The clinic is very clean and organized. The clinic could improve scheduling by offering variety of times at the desired location. My husband had some test/billing mix ups which took some time to sort out. He also did tests at the facility for another doctor but they were never sent tot he doctor.
Describe the costs associated with your care under Lorna Marshall at Pacific NW Fertility.
They were high, $30K.
Describe Lorna Marshall's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Pacific NW Fertility.
NA
8
Doctor
Lorna Marshall
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
8
Clinic
Pacific NW Fertility
Seattle
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
8
9
Age 32 - 33
3 IUI
2 IVF
Unexplained
European
Income $200K - $499K
Only Doc Seen
Neutral
Strongly Recommends
Successful
My first two transfers were eSET. When those failed we asked about transferring two embryos and Dr. Marshall was supportive given our situation and the fact that I was young and healthy...She made sure to answer all our questions and explore all possible options. We was open to thinking outside the box when things were not going as planned.
Overall our experience was incredibly positive. The front desk people were always accommodating and kind. The billing people were easy to work with and the lab was wonderful. Compared to many other clinics my friends have gone to, I definitely feel like PNW is by far the best...[the nurse team] made me feel completely comfortable and taken care of.
How was your experience with Lorna Marshall at Pacific NW Fertility?
Dr. Marshall is straight forward and easy to understand. She clearly has incredible experience in the fertility world. Any frustrations we had with the process were simply because it can be a frustrating process, not anything related to Dr. Marshall.
What's one piece of advice would you give a prospective patient of Lorna Marshall at Pacific NW Fertility?
Be patient. The process can be slow and involves a lot of waiting. But you are in good hands.
During treatment, were you treated like a number or a human with Lorna Marshall at Pacific NW Fertility?
The time that Dr. Marshall spent with us never felt rushed. She made sure to answer all our questions and explore all possible options. We was open to thinking outside the box when things were not going as planned.
Describe the protocols Lorna Marshall used in your cycles at Pacific NW Fertility and their degree of success.
My first retrieval resulted in very poor fertilization rates. For my second retrieval we switched to an antagonistic protocol and had amazing results. For my first two transfers we did a typical medicated cycle, both of which failed. For the third transfer we did a "kitchen sink" natural FET. That transfer resulted in my twins.
Describe your experience with your nurse at Pacific NW Fertility. (Assigned nurse: Brenna and Emily )
Emily & Brenna were amazing. They made me feel completely comfortable and taken care of.
Describe your experience with Pacific NW Fertility.
Overall our experience was incredibly positive. The front desk people were always accommodating and kind. The billing people were easy to work with and the lab was wonderful. Compared to many other clinics my friends have gone to, I definitely feel like PNW is by far the best.
Describe Lorna Marshall's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Pacific NW Fertility.
My first two transfers were eSET. When those failed we asked about transferring two embryos and Dr. Marshall was supportive given our situation and the fact that I was young and healthy.
8
Doctor
Lorna Marshall
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
9
Clinic
Pacific NW Fertility
Seattle
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2018, Unsuccessful
7
7
Age 35 - 38
5 IUI
1 IVF
Donor Eggs
Donor Sperm
Diminished Ovarian Reserve
Poor Egg Quality
Uterine Fibroids
Unexplained
European
East Asian
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
Neutral
Neutral
Unsuccessful
Dr. Marshall seems to be very well practiced in her field. I have 100% trust in her knowledge of fertility treatment. She was present for most of my procedures and often entertained my questions...After our failed embryo transfer, when we were finally able to meet up to discuss what happened - she couldn't remember a lot of the details of my cycle (how many embryos did we get? did I have a positive HCG?, etc) and clearly hadn't refreshed herself prior to the meeting. Which was disappointing. After such a loss (chemical pregnancy of your one and only embryo), I was hoping for answers but since she didn't appear to know me from the next infertile woman so it felt like a waste of time.
When we decided to use donor eggs we were initially assigned a new RN [at Pacific NW Fertility] but she failed to send in my Rx and complete my FMLA forms even though I asked her twice for each so I requested to return to my IVF RN...IVF with ICSI and PGS $22,000...Emily, Danielle (RN's), Annemika (CRNA), Suzanne (phlebotomist) and the recovery RN are amazing...Parking could be a pain. More expensive than other clinics in the area. Long wait times. Leaving messages with the front office staff is not always reliable
How was your experience with Lorna Marshall at Pacific NW Fertility?
Dr. Marshall seems to be very well practiced in her field. I have 100% trust in her knowledge of fertility treatment. She was present for most of my procedures and often entertained my questions. After my hysteroscopy she told my husband about the results, because I was still coming out of anesthesia, but she would have never followed up with me if I hadn't asked. After our failed embryo transfer, when we were finally able to meet up to discuss what happened - she couldn't remember a lot of the details of my cycle (how many embryos did we get? did I have a positive HCG?, etc) and clearly hadn't refreshed herself prior to the meeting. Which was disappointing. After such a loss (chemical pregnancy of your one and only embryo), I was hoping for answers but since she didn't appear to know me from the next infertile woman so it felt like a waste of time.
What's one piece of advice would you give a prospective patient of Lorna Marshall at Pacific NW Fertility?
She's very knowledge but not that personable - she lays out the facts but she doesn't pressure you to go one way or the other. She is one of the harder doctors to get appointments with - prepare yourself for a lot of 'hurry up and wait'.
During treatment, were you treated like a number or a human with Lorna Marshall at Pacific NW Fertility?
To up front, I didn't feel like a number until our embryo transferred failed. Prior to this (during the IVF cycle and leading up to the frozen embryo transfer) I felt treated like a human. We had our egg retrieval on Thanksgiving and there wasn't any "oh man, this is a holiday and I'm working..."-vibe. Communication had been pretty good up to the point (a few months later) of the cycle failure. After I went in for my first beta HCG, I received a phone call around 11am - I had a "very good" level. Then the 2nd draw (phone called results received around 2pm) the number had decreased and that apparently wasn't good but I was not informed what that could mean - just that it wasn't good and I would need to repeat the blood draw again. After the 3rd HCG blood draw, 3pm no phone call - I called them to see what was happening and about 10 min later received a return call saying "sorry, your HCG levels are dropping. You can stop taking the estrogen and progesterone." And that was it. I was livid - 99% due to the fact that my one and only PGS normal embryo had died - but 1% because there was total lack of compassion and explanation. I was then informed that if I wanted answers I would have to talk to Dr. Marshall and her next appointment was in 3 months. Suddenly my $20k investment had met its end and I was just a number placed back in the line
Describe the protocols Lorna Marshall used in your cycles at Pacific NW Fertility and their degree of success.
I was diagnosed with low ovarian reserve (AMH ) and probable poor egg quality, other than that I don't know why the meds and doses were chosen. my IVF regimen was as follows: 3 weeks of BCP suppression check/blood work Follistim 450 IU and miniHCG 20u for 12 days. Meanwhile reporting to the clinic day 5 (ultra sound - 9 follicles), day 7 (US - 12 follicles), day 9 (US - 14 follicles), day 11 (13 follicles), and day 12 (12 follicles). Started Ganerelix on day 9. On day 12 max follicle size was 18.6 so HCG Trigger shot was scheduled for that night with retrieval the next morning. Egg retrieval in the morning, 10 eggs retrieved, 7 of those were mature. Day one report - 5 fertilized. Day 5 - 1 blastocyst and two more still growing. Day 6 - 2 blastocysts, both biopsied and frozen PGS report a four days later (we were told it would take 2 weeks) - 1 chromosomal normal blastocyst About a week after the retrieval I had a hysteroscopy and removal of some polyps found during the Saline Sonogram. Then I took a month and a half break (continuing birth control pills) to allow healing. For the FET, I did 2 weeks of lupron at 10u (some overlap with the BCP). A suppression check and blood work prior to starting Estrogen patches. The patches started at two every other day for a week then increased to 3 patches every other day for a few days then up to 4 patches every other day. Lupron had been reduced to 5 units every day. My first lining check was not thick enough so I continued with 4 patches. Still continuing with Lupron. Finally my lining was thick enough (it took 5 weeks instead of the 4 that was initially outlined). Progesterone was to start 6 days prior to transfer, but I forgot to start the progesterone so the cycle got cancelled. For the next cycle to prepare for the frozen embryo transfer, we repeated the BCP and lupron portion of the meds but I reacted negatively to the estrogen patches (rashes) so we switched to delestrogen injections. The delestrogen injection worked much better and my lining was ready pretty quickly. 6 days prior to the transfer I started progestrone injections and stopped the lupron. 10 days later I had my first beta HCG which was 150ish and my follow hcg test had declining levels so I had to repeat it again and the number was even lower so I was told to stop the delestrogen and progesterone.
Describe your experience with your nurse at Pacific NW Fertility. (Assigned nurse: Emily)
Emily is A-M-A-Z-I-N-G! She was the glue that held everything together. Each ultrasound/blood work visit started with the blood draw or the ultrasound then wrapped up with Emily. I was often unsure of what Dr.Marshall meant or what I was supposed to do but Emily always closed the loop. And if I ever reached out to her via email (about something that I was obsessing over or a weird thing I had read on a forum) she responded within 2 hours and reasoned with me. She helped me keep my sanity. She's very nice, funny, personable and professional. I always felt better when she was around. On one visit she wasn't there but she followed up with me the next day to make sure I understood the plan and to see if I had questions. She was even very timely with outside paperwork - FMLA forms, Rx forms, etc. If it weren't for Emily, I might have gone to another facility for my current treatments
Describe your experience with Pacific NW Fertility.
Clinic strengths - for me the location is very convenient. Emily, Danielle (RN's), Annemika (CRNA), Suzanne (phlebotomist) and the recovery RN are amazing. They have every magazine under the sun to keep you entertained. Weaknesses - If Emily wasn't working that day it would take a long time to get the results of my blood work. Parking could be a pain. More expensive than other clinics in the area. Long wait times. Leaving messages with the front office staff is not always reliable
Describe the costs associated with your care under Lorna Marshall at Pacific NW Fertility.
IVF with ICSI and PGS $22,000. Meds for IVF were about $4,000. FET about $800. Meds for FET about $1200.
What specific things went wrong at Pacific NW Fertility?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to order appropriate test
Describe the specific things that went wrong at Pacific NW Fertility.
When we decided to use donor eggs we were initially assigned a new RN but she failed to send in my Rx and complete my FMLA forms even though I asked her twice for each so I requested to return to my IVF RN
7
Doctor
Lorna Marshall
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Pacific NW Fertility
Seattle
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018, Unsuccessful
8
10
Age 34
3 IUI
Diminished Ovarian Reserve
Unexplained
Other
Income $100K - $199K
Accountant
3rd of 3 Docs
Neutral
Strongly Recommends
Unsuccessful
Lorna Marshall thoroughly reviewed our chart and was happy to help us with IUI because she knew we were not ready for IVF. When we wanted to be more aggressive she adjusted our protocol and added inhectables. She was always understanding of our situation and showed compassion while at the same time being straight forward with our situation.... I was prescribed Letrozole 5mg daily days 2-6. This was a little earlier than typically prescribed because my cycles are a little shorter than average. My ultrasound on day 8 showed 3 mature follicles. I triggered that day and did the IUI next day. The second IUI with PNW Fertility we added follistim (75iu) on day 7 in attempts to be more aggressive. My ultrasound was day 8 and showed 3 mature follicles. I triggered day 8 and IUI was day 9.
Every single interaction I had with staff at PNW Fertility was positive. I interacted with many nurses, front desk staff, lab staff, ultrasound techs, phlebotomist, and nursing assistants. Everyone was welcoming, kind, and compassionate. The only negative feedback I have is on the financial counselor, Jamila Thomas. After meeting with her she was to send additional information via email. I followed up with her twice via email and never received a reply.
How was your experience with Lorna Marshall at Pacific NW Fertility?
Lorna Marshall thoroughly reviewed our chart and was happy to help us with IUI because she knew we were not ready for IVF. When we wanted to be more aggressive she adjusted our protocol and added inhectables. She was always understanding of our situation and showed compassion while at the same time being straight forward with our situation.
What's one piece of advice would you give a prospective patient of Lorna Marshall at Pacific NW Fertility?
I can’t think of any advice to give specifically related to Lorna Marshall.
During treatment, were you treated like a number or a human with Lorna Marshall at Pacific NW Fertility?
The communication with Lorna Marshall’s nurses was outstanding. When I had questions they were answered promptly and with plenty of detail. At one point the nurse had reviewed my chart and noticed I hadn’t properly scheduled an appointment and called me. This attention to detail and communication did not exist through my last clinic.
Describe the protocols Lorna Marshall used in your cycles at Pacific NW Fertility and their degree of success.
I was prescribed Letrozole 5mg daily days 2-6. This was a little earlier than typically prescribed because my cycles are a little shorter than average. My ultrasound on day 8 showed 3 mature follicles. I triggered that day and did the IUI next day. The second IUI with PNW Fertility we added follistim (75iu) on day 7 in attempts to be more aggressive. My ultrasound was day 8 and showed 3 mature follicles. I triggered day 8 and IUI was day 9.
Describe your experience with your nurse at Pacific NW Fertility. (Assigned nurse: Amber Hopkins)
I cannot speak highly enough of my nurse, Amber Hopkins. Her response time was prompt and she always provided detailed explanations and/or instructions. Amber was always very compassionate and understanding. She emailed directly with me at my request rather than using the portal. Amber called me on the phone on several occasions, which I found to be rare with other clinics. She was always up to speed on my cycle and protocol and often followed up with me on her own accord. From the beginning I felt a personal connection and never did I feel like just a number.
Describe your experience with Pacific NW Fertility.
Every single interaction I had with staff at PNW Fertility was positive. I interacted with many nurses, front desk staff, lab staff, ultrasound techs, phlebotomist, and nursing assistants. Everyone was welcoming, kind, and compassionate. The only negative feedback I have is on the financial counselor, Jamila Thomas. After meeting with her she was to send additional information via email. I followed up with her twice via email and never received a reply.
Describe the costs associated with your care under Lorna Marshall at Pacific NW Fertility.
Consultation $295-375 Ultrasound $185 Venipuncture $25 Hormone testing $79-85 each Injection $40 Insemination $275 Sperm wash & prep $270
Describe Lorna Marshall's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Pacific NW Fertility.
N/A
8
Doctor
Lorna Marshall
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Pacific NW Fertility
Seattle
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017 - 2018, Unsuccessful
7
8
Age 42 - 43
8 IUI
Donor Sperm
European
Income $50K - $99K
Only Doc Seen
Neutral
Neutral
Unsuccessful
She [Dr. Marshall] is thorough with her answers...I only saw her 3 times in a year so wasn’t able to develop much of a relationship...Very nice and very informative. I wish I could have seen her more often and felt like she was really working to try to make things happen for me. I didn’t feel like she remembered me whenever I saw her...Started with no meds and IUI, then moved to letrozole for 3 cycles, then moved to letrozole and follistim, all with IUIs. No positive results. Discussed embryo donation, egg donation, and ivf and pros and cons with each.
[Pacific NW Fertility has] Nice offices. Seems to be confusion at times with he billing office. Charged different amounts for the same service, or received bill for items I’d already paid at time of service. I wish I had been assigned particular people to work with rather than whoever was available...Saw so many different [nurses]. And her assistant kept changing...$330 per IUI. Ultrasounds and doctor visits cheaper.
How was your experience with Lorna Marshall at Pacific NW Fertility?
Very nice and very informative. I wish I could have seen her more often and felt like she was really working to try to make things happen for me. I didn’t feel like she remembered me whenever I saw her.
What's one piece of advice would you give a prospective patient of Lorna Marshall at Pacific NW Fertility?
Ask a lot of questions. She is thorough with her answers.
During treatment, were you treated like a number or a human with Lorna Marshall at Pacific NW Fertility?
I only saw her 3 times in a year so wasn’t able to develop much of a relationship.
Describe the protocols Lorna Marshall used in your cycles at Pacific NW Fertility and their degree of success.
Started with no meds and IUI, then moved to letrozole for 3 cycles, then moved to letrozole and follistim, all with IUIs. No positive results. Discussed embryo donation, egg donation, and ivf and pros and cons with each.
Describe your experience with the nursing staff at Pacific NW Fertility.
Saw so many different ones. And her assistant kept changing.
Describe your experience with Pacific NW Fertility.
Nice offices. Seems to be confusion at times with he billing office. Charged different amounts for the same service, or received bill for items I’d already paid at time of service. I wish I had been assigned particular people to work with rather than whoever was available.
Describe the costs associated with your care under Lorna Marshall at Pacific NW Fertility.
$330 per IUI. Ultrasounds and doctor visits cheaper.
What specific things went wrong at Pacific NW Fertility?
  • Provided conflicting information
Describe the specific things that went wrong at Pacific NW Fertility.
Issues with billing department as described above.
7
Doctor
Lorna Marshall
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Pacific NW Fertility
Seattle
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Successful
8
10
Age 33 - 34
6 IUI
PCOS
Unexplained
Prefer not to answer
Income $100K - $199K
Operations
2nd of 2 Docs
Neutral
Strongly Recommends
Successful
When meeting with Dr. Marshall I felt very confident in her knowledge. She has a gentle disposition and is able to clearly explain the process and procedures she recommended...Dr. Marshall's first treatment plan was to have me try Metformin as she explained that it sometimes helps patients with PCOS get pregnant naturally. My body didn't react well to the Metformin so she then had me start on Clomid with IUI. Her reason was that there is a better chance in conceiving with IUI versus naturally as the timing is exactly right. After 7 cycles of Clomid (and 6 IUIs) she recommended that we move forward with IVF.
I would say my clinic's [Pacific NW Fertility] greatest strength is their size. They are very small which makes you feel like you are more than a number. Everyone from the staff, nurses, and doctors and very friendly, understanding and nice. The biggest weakness, I would have to say, is communication. Sometimes there is a delay in hearing back from them if you email or call with question.Each IUI cycle (including meds, ultrasounds, IUI procedure, and lab work) cost about $1,100 out of pocket - my insurance does not cover infertility medications or treatments. I was told that I can expect IVF to cost between $20,000 - $25,000
How was your experience with Lorna Marshall at Pacific NW Fertility?
When meeting with Dr. Marshall I felt very confident in her knowledge. She has a gentle disposition and is able to clearly explain the process and procedures she recommended. I went to her after having a bad experience at another clinic and upon meeting her she put my mind at ease.
What's one piece of advice would you give a prospective patient of Lorna Marshall at Pacific NW Fertility?
Expect to not see her at every visit.
During treatment, were you treated like a number or a human with Lorna Marshall at Pacific NW Fertility?
I had previously gone to another clinic in my city where my treatment plan was confused with another patient's on more than one occasion. My previous doctor felt very cold and made promises that were unreasonable. As soon as I met with Dr. Marshall I felt like she cared about my husband and me and didn't try to make promises that couldn't be kept. All the staff at PNWF are so warm and caring.
Describe the protocols Lorna Marshall used in your cycles at Pacific NW Fertility and their degree of success.
Dr. Marshall's first treatment plan was to have me try Metformin as she explained that it sometimes helps patients with PCOS get pregnant naturally. My body didn't react well to the Metformin so she then had me start on Clomid with IUI. Her reason was that there is a better chance in conceiving with IUI versus naturally as the timing is exactly right. After 7 cycles of Clomid (and 6 IUIs) she recommended that we move forward with IVF.
Describe your experience with your nurse at Pacific NW Fertility. (Assigned nurse: Lanika Exkano)
I originally had another nurse when I first started my treatment at the clinic, but she was promoted and I was assigned a new one. My current nurse is very kind and compassionate and very friendly. She is also very helpful if I ever have any questions.
Describe your experience with Pacific NW Fertility.
I would say my clinic's greatest strength is their size. They are very small which makes you feel like you are more than a number. Everyone from the staff, nurses, and doctors and very friendly, understanding and nice. The biggest weakness, I would have to say, is communication. Sometimes there is a delay in hearing back from them if you email or call with question.
Describe the costs associated with your care under Lorna Marshall at Pacific NW Fertility.
Each IUI cycle (including meds, ultrasounds, IUI procedure, and lab work) cost about $1,100 out of pocket - my insurance does not cover infertility medications or treatments. I was told that I can expect IVF to cost between $20,000 - $25,000.
Describe Lorna Marshall's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Pacific NW Fertility.
I was told that my clinic likes to transfer single embryos; however, if we would like to transfer two we have that option. They would not transfer more than two.
8
Doctor
Lorna Marshall
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
Pacific NW Fertility
Seattle
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017, Successful
8
8
Age 30
10 Fertility Medications
PCOS
European
Income $50K - $99K
Graphic Designer
2nd of 2 Docs
Neutral
Neutral
Successful
Met [Dr. Marshall] in both an exam room and a regular office, that made me feel more like human than just a body... My first visit was great, I felt like we had a gameplan and well taken care of. UPDATE: The gameplan played out exactly as she predicted...Started taking metformin (500 mg/day for first week, then bumped up to 1000 mg) Taking 5mg of Letrazole on days 3-7 (I was already doing this with previous OB) Ultrasound on day 13 with injection of 10,000 USP units/vial to induce ovulation
So far I think it's a great spot, I just wish they [Pacific NW] accepted my insurance (Bridgespan) but I think that's partly a ACA issue. I've felt very comfortable and well taken care of so far. Even my first experience with a blood draw was very pleasant with a friendly and knowledgeable phlebotomist...I was told they'd call me with my blood results but I ended up calling them a couple days after and they had the results ready...They were great, communicated all the information I needed and were very approachable.
How was your experience with Lorna Marshall at Pacific NW Fertility?
It's great so far. Honestly, I'm just getting started after seeing my regular OB-GYN for about a year before seeking additional expertise. My first visit was great, I felt like we had a gameplan and well taken care of. UPDATE: The gameplan played out exactly as she predicted, after one failed cycle (I ovulated, but did not get a positive pregnancy test), I got pregnant on the second cycle and am currently 16 weeks along and everything looks good so far (hoping I didn't jinx it by counting it as "1 live birth" on a previous question).
What's one piece of advice would you give a prospective patient of Lorna Marshall at Pacific NW Fertility?
Come prepared with lots of information.
During treatment, were you treated like a number or a human with Lorna Marshall at Pacific NW Fertility?
Met in both an exam room and a regular office, that made me feel more like human than just a body.
Describe the protocols Lorna Marshall used in your cycles at Pacific NW Fertility and their degree of success.
Started taking metformin (500 mg/day for first week, then bumped up to 1000 mg) Taking 5mg of Letrazole on days 3-7 (I was already doing this with previous OB) Ultrasound on day 13 with injection of 10,000 USP units/vial to induce ovulation
Describe your experience with your nurse at Pacific NW Fertility. (Assigned nurse: Lanika)
They were great, communicated all the information I needed and were very approachable.
Describe your experience with Pacific NW Fertility.
So far I think it's a great spot, I just wish they accepted my insurance (Bridgespan) but I think that's partly a ACA issue. I've felt very comfortable and well taken care of so far. Even my first experience with a blood draw was very pleasant with a friendly and knowledgeable phlebotomist.
Describe the costs associated with your care under Lorna Marshall at Pacific NW Fertility.
$295 for office visit/comprehensive exam $185 for pelvic ultrasound $135 for pregnyl shot through MRD pharmacy
Describe Lorna Marshall's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Pacific NW Fertility.
not applicable as of now
What specific things went wrong at Pacific NW Fertility?
  • Failed to call with results
Describe the specific things that went wrong at Pacific NW Fertility.
I was told they'd call me with my blood results but I ended up calling them a couple days after and they had the results ready.
8
Doctor
Lorna Marshall
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Pacific NW Fertility
Seattle
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources