How was your experience with Lucky Sekhon at RMA of New York?
At the end of the day, my IVF procedure worked and I am pregnant. I transitioned to Dr. Sekhon from a doctor who left the clinic and the transition was messy and often fraught with bad communication and lack of compassion.
What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?
Ask all the questions- she’s not going to offer up the info if you don’t. Push back if something doesn’t feel right or clear to you. She is better over the phone than via email.
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
Dr. Sekhon treated me on a very ‘need to know’ basis. I felt often I didn’t have all the information and that she didn’t take into account the emotional toll of fertility treatments and the overwhelming waterfall of decision making that comes with if.
Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.
I believe I did the antagonist protocol and had to do 13 days of shoes because my follicles took awhile to develop.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Jennifer Needle)
The phlebotomist is really great at RMA! Also shoutout to Nurse Melissa who is lovely and often went above and beyond. I felt she explained things to me in a way doctor Sekhon was not capable of and always showed compassion. The coordinator, Jennifer, is sweet and was helpful but definitely inexperienced.
Describe your experience with RMA of New York.
At times in the process you can definitely feel that RMA is more concerned with their own stats than your individual patient case. They are rigid in their standards (which are top notch) but sometimes to a fault.
Describe your experience with your monitoring appointments at RMA of New York.
It was a cattle call and often created conflicts with work because they were completely inflexible. The front desk admin sent out bloodwork for the day multiple times before monitoring hours were over, leading to issues with same day results.
Describe the costs associated with your care under Lucky Sekhon at RMA of New York.
I had insurance coverage that was capped at $10k for lifetime maximum so paid a few thousand out of pocket at least . I was ultimately able to get my medications covered but only because someone from Glow suggested I fight for it.
Describe Lucky Sekhon's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
RMA doesn’t really allow the conversation of having more than one egg transferred OR discounting subsequent transfer cycles for patients under 35.
What specific things went wrong at RMA of New York?
- Failed to call in prescriptions to pharmacy
- Lost appointments
- Failed to call with results
- Failed to send your chart to another clinic
- Failed to inform you of changes in protocol
- Provided conflicting information
- Failed to convey critical information