Lucky Sekhon

RMA of New York

Rated 9.6
Strongly recommend: 93%Neutral: 4%Don't recommend: 3%9.6
93% strongly recommend
83 reviews
LGBTQ+ Competent Care
LGBTQ+ Competent Care

Based on reviews from the LGBTQ+ community.

Humanity
9.6
9.6
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.6
9.6
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.2
6.2
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

LGBTQ+ Care
10
10
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Responsiveness
8.1
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Royal College of Surgeons (Ireland)
Residency
Mount Sinai
Fellowship
Mount Sinai

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Lucky Sekhon works in 2 offices at

RMA of New York
Rated 8.3
Strongly recommend: 67%Neutral: 17%Don't recommend: 17%8.3

Explore Clinic
NY - Downtown
594 Broadway
New York, NY 10012
NY - Mount Sinai
5 East 98th St
New York, NY 10029

3 patient reviews filtered by:

Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
7
NPS
5
Age 38 - 39
3 IUI
Unexplained
European
Income $100K - $199K
Only Doc Seen
Neutral
Doesn't Recommend
Success w/ Doc Not sure
Dr. Sekhon was very empathetic and has an excellent bedside manner. Throughout the course of my treatment I felt that she listened to my concerns and made appropriate adjustments to treatment plans. I wish that I had more time with her and could see her during all my appointments but it seems the practice is extremely busy. ... She is empathetic and relatable.
There are a huge number of patients [at RMA of New York]. I believe that the doctors and nurses are likely taxed from the numbers of patients and that care suffers as a result. ... The finance department broke down the billing with line items which was helpful but I wish I had gotten it earlier in the process in order to plan ahead. ... Some of the explanations of procedures seem a bit rote, which I imagine comes from the volume of patients they see.
How was your experience with Lucky Sekhon at RMA of New York?
Dr. Sekhon was very empathetic and has an excellent bedside manner. Throughout the course of my treatment I felt that she listened to my concerns and made appropriate adjustments to treatment plans. I wish that I had more time with her and could see her during all my appointments but it seems the practice is extremely busy.
What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?
Don't be afraid to ask questions. She gives a lot of information, which is helpful, but can sometimes be overwhelming in the moment.
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
She is empathetic and relatable.
Describe your experience with RMA of New York.
There are a huge number of patients. I believe that the doctors and nurses are likely taxed from the numbers of patients and that care suffers as a result. Some of the explanations of procedures seem a bit rote, which I imagine comes from the volume of patients they see.
Describe the costs associated with your care under Lucky Sekhon at RMA of New York.
The IUIs were covered by my insurance but IVF was not. It was over $20,000 with medication. The finance department broke down the billing with line items which was helpful but I wish I had gotten it earlier in the process in order to plan ahead.
Describe Lucky Sekhon's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
Dr. Sekhon preferred eSET
What specific things went wrong at RMA of New York?
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
7
Doctor
Lucky Sekhon
NPS
Humanity
5 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
5 of 5
5
Clinic
RMA of New York
NY - Downtown
NPS
Operations
2 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
3 of 5
Educational Resources
4 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2020, Successful
NPS
8
NPS
8
Age 35 - 37
4 IVF
PCOS
Recurrent Pregnancy Loss
Unexplained
East Asian
Income $100K - $199K
2nd of 3 Docs
3 IUI With Other Docs
1 IVF With Other Docs
Neutral
Neutral
Successful
For my last transfer which resulted in a successful pregnancy, Dr. Sekhon suggested we use a more toned down/natural protocol with less medication as it wasn't something we tried before. It ended up working for me...[she] is compassionate and has great bedside banners. I can tell that she truly cares about her patients. She is very evidence based and makes sure she listens to your concerns before prescribing a certain protocol.
In my case, RMA did not allow multiple embryo transfers...The downtown location is smaller than the one in midtown which I liked. I didn't have to wait too long for my appointments as it wasn't too crowded. It seems to be very well run. My only suggestion is to have the reception area a little more private so anything that is discussed with a patient remains a little more private and not easily overheard by those waiting in the waiting area.
How was your experience with Lucky Sekhon at RMA of New York?
Dr. Sekhon is compassionate and has great bedside banners. I can tell that she truly cares about her patients. She is very evidence based and makes sure she listens to your concerns before prescribing a certain protocol. I enjoyed working with Dr. Sekhon.
What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?
Ask questions and follow up if something is not clear.
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
I didn't feel like I was treated like a number.
Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.
I had several protocols with many different medications. For my last transfer which resulted in a successful pregnancy, Dr. Sekhon suggested we use a more toned down/natural protocol with less medication as it wasn't something we tried before. It ended up working for me.
Describe your experience with the nursing staff at RMA of New York.
The nursing staff is wonderful. I felt they really cared.
Describe your experience with RMA of New York.
The downtown location is smaller than the one in midtown which I liked. I didn't have to wait too long for my appointments as it wasn't too crowded. It seems to be very well run. My only suggestion is to have the reception area a little more private so anything that is discussed with a patient remains a little more private and not easily overheard by those waiting in the waiting area.
Describe Lucky Sekhon's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
I had single embryo transfers for all my transfers. In my case, RMA did not allow multiple embryo transfers. Though I understand why they didn't approve multiple embryo transfers for me, I would've still like that decision to be up to me.
8
Doctor
Lucky Sekhon
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
RMA of New York
NY - Downtown
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
LGBTQ+
2021, Successful
NPS
8
NPS
9
Age 36
European
Latinx
Income $200K - $499K
2nd of 2 Docs
IVF With Other Docs
Donor Sperm
LGBTQ+
Neutral
Strongly Recommends
Successful
Because we were transferring frozen embryos and had had one previous successful pregnancy, this round seemed pretty straight-forward. Dr. Sekhon was also straight-forward in her communication...originally planed to each do co-IVF, but we learned in our first consultation that I had low ovarian reserve and that I was not a good candidate for IVF...had my wife do two retrievals, resulting in 8 healthy embryos, which we froze until we were ready to transfer.
This clinic [RMA of New York] is very organized and runs very smoothly. The staff is very professional and competent. In both of my transfer experiences I felt that the course of the full treatment was never explained to me, so I didn't know what to expect. The second time around, I had a memory of the first time, but this didn't help with my anxiety...
How was your experience with Lucky Sekhon at RMA of New York?
Because we were transferring frozen embryos and had had one previous successful pregnancy, this round seemed pretty straight-forward. Dr. Sekhon was also straight-forward in her communication. I had more of an experience with Dr. Davis, who is no longer with the practice. He was extremely warm and comforting. He handled my wife's two retrievals and my first embryo transfer.
Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.
Dr. Sekhon took over for Dr. Davis. We originally planed to each do co-IVF, but we learned in our first consultation that I had low ovarian reserve and that I was not a good candidate for IVF. We think had my wife do two retrievals, resulting in 8 healthy embryos, which we froze until we were ready to transfer. Dr. Davis transfered the first embryo, which was a success. Dr. Sekhon transfered the second, which was a success.
Describe your experience with the nursing staff at RMA of New York.
The nurses were helpful with the medication calls and when I had a COVID scare/false alarm. Jennifer Needle was very helpful with coordinating my care and with answering my questions.
Describe your experience with RMA of New York.
This clinic is very organized and runs very smoothly. The staff is very professional and competent. In both of my transfer experiences I felt that the course of the full treatment was never explained to me, so I didn't know what to expect. The second time around, I had a memory of the first time, but this didn't help with my anxiety. The first time, no one told me to start taking prenatal vitamins, for example, until it was casually mentioned before the transfer (assuming I had already started). The same happened when it was time to schedule with the OB, no one told me when it was time to do that, which was a problem the first time around.
Describe Lucky Sekhon's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
We did single embryo transfers each time because we fortunately had very high quality embryos to choose from.
8
Doctor
Lucky Sekhon
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
LGBTQ+ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
2 of 5
9
Clinic
RMA of New York
NY - Downtown
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
LGBTQ+ Care
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5