Lucky Sekhon

RMA of New York

Rated 9.6
Strongly recommend: 91%Neutral: 5%Don't recommend: 3%9.6
91% strongly recommend
71 reviews
Humanity
9.6
9.6
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.6
9.6
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.4
6.4
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

LGBTQ Care
10
10
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Responsiveness
8.2
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Royal College of Surgeons (Ireland)
Residency
Mount Sinai
Fellowship
Mount Sinai

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Lucky Sekhon works in 2 offices at

RMA of New York
Rated 8.4
Strongly recommend: 67%Neutral: 16%Don't recommend: 17%8.4

Explore Clinic
NY - Downtown
594 Broadway
New York, NY 10012
NY - Mount Sinai
5 East 98th St
New York, NY 10029

66 patient reviews filtered by:

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Verified

This patient has provided documentation of treatment at this clinic.

2022, 16 Eggs Frozen
NPS
10
NPS
10
Age 34
1 Egg Freezing
Income $200K - $499K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Sekhon] really listened to me and made me feel totally comfortable asking questions. I felt like a person vs. just another number. I appreciated how practical she is. I'm a worrier, but she put me at ease which is not an easy feat...She never made me feel rushed and I always felt that she really cared about ensuring I was comfortable...standard egg freezing cycle. I responded well the medication and completed my cycle within 10 days...
I found the whole staff [at RMA of New York] very caring and willing to answer all my questions. They were prompt in reaching out and I always felt at ease...Great location with nice facilities (love the downtown location), efficient (rarely had to wait more than 15-20 min during monitoring to have my ultrasound), friendly (even the blood-taking tech put me at ease about the needles I'd be using)...
How was your experience with Lucky Sekhon at RMA of New York?
I met Dr. Lucky around my 31st birthday and decided at the time to hold off on egg freezing for a couple more years. Around my 33rd, I was no longer living in NYC and considered another, nationally known clinic - I had a horrible, disorganized experience and did not proceed with treatment. Several girlfriends had gone to Dr. Lucky and rated their experience 10/10 so I decided to make the journey to NY to work with her. It was absolutely worth it. She really listened to me and made me feel totally comfortable asking questions. I felt like a person vs. just another number. I appreciated how practical she is. I'm a worrier, but she put me at ease which is not an easy feat! No hesitation, she's the only fertility doctor I'd go to!
What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?
Don't be afraid to ask questions! Be open about what you're concerned about and ask all the questions you need.
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
Dr. Lucky made me felt taken care of every step of the way. She never made me feel rushed and I always felt that she really cared about ensuring I was comfortable. The whole staff at RMA was wonderful.
Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.
I had a standard egg freezing cycle. I responded well the medication and completed my cycle within 10 days.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Julia)
I found the whole staff very caring and willing to answer all my questions. They were prompt in reaching out and I always felt at ease.
Describe your experience with RMA of New York.
Great location with nice facilities (love the downtown location), efficient (rarely had to wait more than 15-20 min during monitoring to have my ultrasound), friendly (even the blood-taking tech put me at ease about the needles I'd be using)
Describe the costs associated with your care under Lucky Sekhon at RMA of New York.
I had Progyny which covered the majority of costs.
10
Doctor
Lucky Sekhon
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Downtown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, 23 Eggs Frozen
NPS
9
NPS
10
Age 37 - 38
1 Egg Freezing
European
Income $200K - $499K
Consultant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I went through what was fortunately a very straightforward egg freezing cycle with Dr. Sekhon. The initial consultation appointment was very thorough, and left me with a clear idea of what to reasonably expect for someone freezing at my age (37). I saw Dr. Sekhon several times during my cycle, and each time, even during very brief monitoring appointments, she expertly balanced the straightforward sharing of information about how the cycle was progressing with empathy and care.
RMA is a well-oiled machine - they know what they're doing. Despite being a big practice, it was easy for me to reach my care team and everyone I spoke with throughout the process was calm and helpful...They [nurses] called me after every monitoring appointment, and all my calls and questions were returned and answered quickly and calmly. Their clear communication made the process run smoothly.
How was your experience with Lucky Sekhon at RMA of New York?
I went through what was fortunately a very straightforward egg freezing cycle with Dr. Sekhon. The initial consultation appointment was very thorough, and left me with a clear idea of what to reasonably expect for someone freezing at my age (37). I saw Dr. Sekhon several times during my cycle, and each time, even during very brief monitoring appointments, she expertly balanced the straightforward sharing of information about how the cycle was progressing with empathy and care. I was grateful that she was easy to reach with questions, and honest about both the potential and limitations of the freezing process. Her care and that of her team made a daunting process very manageable.
What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?
I had to book several weeks out for both my initial consultation and follow up appointment, so be prepared for a possible wait. The time in the appointments moves quickly, and there's a lot of information to process - preparing questions beforehand will help you ensure you have all the info you need (and you can also email her if you need to follow up).
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
Dr. Sekhon gave a thorough overview of the egg freezing process, and made sure I knew how to reach her and her team with any follow up questions. She responded quickly to my questions, and her team was friendly and easy to reach, which helped make the process very smooth.
Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.
I had a very straightforward treatment plan for my egg retrieval - Gonal-F and Menopur for 8-9 days, followed by a trigger shot. Dr. Sekhon attenuated the medication after my monitoring appointments.
Describe your experience with the nursing staff at RMA of New York.
They called me after every monitoring appointment, and all my calls and questions were returned and answered quickly and calmly. Their clear communication made the process run smoothly.
Describe your experience with RMA of New York.
RMA is a well-oiled machine - they know what they're doing. Despite being a big practice, it was easy for me to reach my care team and everyone I spoke with throughout the process was calm and helpful.
Describe your experience with your monitoring appointments at RMA of New York.
I was glad to be able to go into the clinic most convenient to my home during monitoring hours - I had to wait about 10 minutes once or twice, but it wasn't a big deal, and once I got in I was finished in under ten minutes.
Describe the costs associated with your care under Lucky Sekhon at RMA of New York.
The cycle and included appointments was $9,500, the anesthesia for the retrieval was $950, the medications were approximately $5,500.
9
Doctor
Lucky Sekhon
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
10
Clinic
RMA of New York
NY - Downtown
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Consult
NPS
10
NPS
10
Age 37
Uterine Fibroids
European
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
it’s also comforting to know she [Dr. Sekhon] went through this exact process herself...She took an hour just to walk us through the biology & science behind IVF and in very clear ways for my husband and I to understand. She herself opted for embryo banking in order to preserve fertility, which is what my husband and I are looking to do, so it’s also comforting to know she went through this exact process herself...
[RMA of New York] Very organized and there are several locations for convenience. The Madison Ave location was very clean. Haven’t really come across any weaknesses as of yet but I have only been through my consultation...[nurse was] Very friendly, sweet and organized and asked what she could do to enhance our experience...
How was your experience with Lucky Sekhon at RMA of New York?
Dr. Sekhon is amazing. She took an hour just to walk us through the biology & science behind IVF and in very clear ways for my husband and I to understand. She herself opted for embryo banking in order to preserve fertility, which is what my husband and I are looking to do, so it’s also comforting to know she went through this exact process herself. Another quick note, I had originally had an appt. set with another RMA Dr, but after reading reviews, I really wanted to work with De Sekhon, but her earliest appt wasn’t until Nov. She is very active on social media so I sent her an IG DM asking if she thought it would be too risky to wait until then since I have a looming 37th birthday in November - she responded so fast offering me a more immediate appt. since she had a cancelation from another patient who was already pregnant. Just another above and beyond action. She’s great!
What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?
Have all of your questions ready because she will absolutely give you the time to ask them
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
Dr. Sekhon is amazing. She took an hour just to walk us through the biology & science behind IVF and in very clear ways for my husband and I to understand. She herself opted for embryo banking in order to preserve fertility, which is what my husband and I are looking to do, so it’s also comforting to know she went through this exact process herself. I highly recommend her to anyone!
Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.
Have not started anything yet but on track to proceed with IVF for embryo banking. We did bloodwork on the first visit and my husband will go back in a week or so for semen analysis.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Kyra)
Very friendly, sweet and organized and asked what she could do to enhance our experience
Describe your experience with RMA of New York.
Very organized and there are several locations for convenience. The Madison Ave location was very clean. Haven’t really come across any weaknesses as of yet but I have only been through my consultation.
Describe the costs associated with your care under Lucky Sekhon at RMA of New York.
$60 copay for Consultation but treatment will run me somewhere around $20k because insurance does not cover embryo banking unless you are deemed infertile, but I am doing this to prolong my fertility since I’m not yet ready to have a child but am close to 37. Sad that insurance doesn’t see a need to cover cost if you are simply not ready. The $20k doesn’t include $4k frozen embryo transfer.
10
Doctor
Lucky Sekhon
NPS
Humanity
5 of 5
Communication
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
RMA of New York
NY - Downtown
NPS
Operations
5 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
9
NPS
8
Age 29 - 30
5 IUI
1 IVF
Anovulation
PCOS
Ashkenazi Jewish
Income $200K - $499K
Doctor
Only Doc Seen
Strongly Recommends
Neutral
Successful
Speaking of just Dr. Sekhon and not RMA, I couldn't be happier with the care she provided, specifically during the IVF process. From even before starting IVF, she demystified the process for me and shared many stories that made me feel more comfortable with the process. She was patient with me, going through the timeline of events and what to expect in detail along the way.
I loved my doctor but RMA at times did feel like a factory and like I was a number. Some of the doctors were better than others. I wish I had been able to only see Dr. Sekhon but downtown office was not as convenient for me so I usually saw a different MD each visit at Eastside which made it feel less personal. Very clean during COVID and good screening process.
How was your experience with Lucky Sekhon at RMA of New York?
Speaking of just Dr. Sekhon and not RMA, I couldn't be happier with the care she provided, specifically during the IVF process. From even before starting IVF, she demystified the process for me and shared many stories that made me feel more comfortable with the process. She was patient with me, going through the timeline of events and what to expect in detail along the way. Every time we spoke she eased my anxiety. I did not see her every visit but I would travel further from UES to downtown often because I always felt better seeing her than other providers. She was warm, yet straight to the point. Great bedside manner. I trusted the care she was giving me. I also appreciate how available she was over email when I had burning questions that I didn't want to wait until the next appointment- this is huge when going through something so emotional/time consuming. While I wish I did not have to do IVF of course, I feel lucky to have found Dr. Sekhon, and I could not recommend her more.
What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?
She is an incredibly busy clinician with lots of patients. If you need her REACH OUT and she will be there for you.
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
Dr. Sekhon was kind, empathetic and very personal. She NEVER made me feel stupid for asking questions and always took time to explain the process in ways that made me and my husband understand. She was always available over email, including weekends and time off. We had shared decision making and made me feel very comfortable and supported. I trusted what she said because she never steered me wrong. I appreciated her candid but warm nature and her confidence provided me with comfort during this process. She also always asked me how work was and how my family was doing.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Connie)
Connie the nurse was very helpful and knew my info well, but I did not always talk to her. The other nurses did not know my course as well and sometimes gave me misinformation.
Describe your experience with RMA of New York.
I loved my doctor but RMA at times did feel like a factory and like I was a number. Some of the doctors were better than others. I wish I had been able to only see Dr. Sekhon but downtown office was not as convenient for me so I usually saw a different MD each visit at Eastside which made it feel less personal. Very clean during COVID and good screening process.
Describe the costs associated with your care under Lucky Sekhon at RMA of New York.
n/a
What specific things went wrong at RMA of New York?
  • Failed to call with results
  • Provided conflicting information
Describe the specific things that went wrong at RMA of New York.
Once did not get a call with results and had to call myself. A few times never got an email for an appointment for monitoring (during covid).
9
Doctor
Lucky Sekhon
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
RMA of New York
NY - Downtown
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
9
Age 30 - 31
1 IVF
PCOS
Ashkenazi Jewish
Sales Representative
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
We like that Dr. Sekhon took the time to get to know us, our goals, problems, frustrations, etc. She took the time to explain everything to us and made sure we were comfortable every step of the process. I think she genuinely cares about her patients. She took the time to speak with us on multiple occasions during off hours...We also appreciated how honest she was. She was always very quick to respond with any questions we had. We spoke and emailed with her after hours and on weekends. She quickly determined that the first method of treatment was not going to work for us and recommended IVF. Obviously this was a big decision but she made us feel very confident that this was the right decision and it worked out perfectly. She was consistently in touch with us, performed the egg retrieval and implanted the embryo. Overall, she was the perfect doctor for us on our journey towards having a healthy baby.
Our primary nurse [at RMA of New York] was Connie. She was excellent and also very responsive. She even came to our apartment to administer an injection because my husband was out of town. All the other nurses we dealt with were also great...Monitoring hours was our least favorite part of the experience with RMA. You could end up waiting up to 30 minutes and you are not sure what doctor you are going to see. They have so many patients that sometimes you feel like the doctor is a bit rushed. They also only have so much time to review your chart prior to coming into the room. The nursing staff and team that drew blood were incredible. Dr. Sekhon always let us know when she was going to be available for monitoring hours so we could see her. We always preferred that.
How was your experience with Lucky Sekhon at RMA of New York?
Dr. Sekhon was extremely empathetic and patient. She took extra time to make sure we understood everything and were comfortable every step of the way. We also appreciated how honest she was. She was always very quick to respond with any questions we had. We spoke and emailed with her after hours and on weekends. She quickly determined that the first method of treatment was not going to work for us and recommended IVF. Obviously this was a big decision but she made us feel very confident that this was the right decision and it worked out perfectly. She was consistently in touch with us, performed the egg retrieval and implanted the embryo. Overall, she was the perfect doctor for us on our journey towards having a healthy baby.
What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?
I would advise not to hold back any questions you have. Even if you think its a silly or unnecessary question, you should still ask. Dr. Sekhon is happy to take the time to make sure you understand everything and are comfortable.
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
We like that Dr. Sekhon took the time to get to know us, our goals, problems, frustrations, etc. She took the time to explain everything to us and made sure we were comfortable every step of the process. I think she genuinely cares about her patients. She took the time to speak with us on multiple occasions during off hours.
Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.
I was diagnosed with PCOS. We did 2 cycles of timed intercourse. Dr. Sekhon quickly determined that I had a hormone and that timed intercourse / IUI would not work. She recommended IVF. We did 9 days of hormone injections prior to the egg retrieval which resulted in 39 eggs. We ultimately got 15 healthy and genetically tested embryos. We successfully got pregnant on the 1st embryo transfer.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Connie)
Our primary nurse was Connie. She was excellent and also very responsive. She even came to our apartment to administer an injection because my husband was out of town. All the other nurses we dealt with were also great.
Describe your experience with RMA of New York.
The thing that stood out to us is how large of a clinic this was. The positive part about this is that they obviously have great experience. Dr. Sekhon mentioned to us that whenever they are reviewing test results, discussing medication plans, etc. - multiple doctors are looking at it and coming to a decision as a team. The negative part about the size of the clinic is something you feel like the specifics of your fertility issue might get a little lost in the shuffle. For example, we had certain coordinators or nurses call us that didn't really know much about our situation, which could be frustrating at times. We'd just recommend that any new patient be an advocate for themselves. If you don't feel comfortable any point just get in touch with your specific doctor or nurse as needed.
Describe your experience with your monitoring appointments at RMA of New York.
Monitoring hours was our least favorite part of the experience with RMA. You could end up waiting up to 30 minutes and you are not sure what doctor you are going to see. They have so many patients that sometimes you feel like the doctor is a bit rushed. They also only have so much time to review your chart prior to coming into the room. The nursing staff and team that drew blood were incredible. Dr. Sekhon always let us know when she was going to be available for monitoring hours so we could see her. We always preferred that.
Describe the costs associated with your care under Lucky Sekhon at RMA of New York.
All in we spent approximately $15,000-$17,000 including everything.
10
Doctor
Lucky Sekhon
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
RMA of New York
NY - Downtown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2018 - 2020, Unknown Success
NPS
10
NPS
10
Age 31 - 33
6 IUI
4 IVF
Unexplained
Ashkenazi Jewish
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Sekhon was always available for questions. She even called me back to discuss concerns while she was on vacation!... takes the time to explain her rational and the research behind her recommendations. She reviewed every single test result and scan even if she did not complete them herself...honest when we faced set backs and was willing to fight for treatments and approaches that were not “cookie cutter” but which she felt would yield the best outcomes.
there are multiple locations for you to choose the location most convenient for your monitoring, they [RMA of New York] run testing in-house which means there is no wait time for results. Morning monitoring can be crowded depending on the location you go to...[Dr. Sekhon] was honest when we faced set backs and was willing to fight for treatments and approaches that were not “cookie cutter” but which she felt would yield the best outcomes.
How was your experience with Lucky Sekhon at RMA of New York?
Dr. Sekhon is patient with questions and takes the time to explain her rational and the research behind her recommendations. She reviewed every single test result and scan even if she did not complete them herself. She was honest when we faced set backs and was willing to fight for treatments and approaches that were not “cookie cutter” but which she felt would yield the best outcomes.
What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?
Advocate for yourself and don’t be afraid to ask questions. There are no dumb questions in this process. Put together a list and email them or ask for a phone consult. You will get all of your answers.
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
Dr. Sekhon was always available for questions. She even called me back to discuss concerns while she was on vacation! Her approach was compassionate and available which was much appreciated.
Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.
Originally diagnosed with unexplained infertility with healthy AMH so we started with IUIs as a less invasive treatment. When we moved on to IVF, we started on low doses because we had responded well to Clomid. However, as it became obvious that I was a poor responder we adjusted medications each cycle (micro dose lupron, estrogen priming, lupron long cycle/fresh transfer) to maximize success.
Describe your experience with your nurse at RMA of New York.
Connie is incredible. Always answered questions and made sure that I understood the results and next steps.
Describe your experience with RMA of New York.
RMA’s strengths is that there are multiple locations for you to choose the location most convenient for your monitoring, they run testing in-house which means there is no wait time for results. Morning monitoring can be crowded depending on the location you go to.
Describe your experience with your monitoring appointments at RMA of New York.
It generally was very efficient. The weekends required longer waits because only the Eastside location remained open. Your wait time really depends on the office you go to (Soho office was generally faster than Eastside)
Describe the costs associated with your care under Lucky Sekhon at RMA of New York.
Our total cost to ourselves was under $3k because our insurance paid for most of it.
Describe Lucky Sekhon's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
No concerns
10
Doctor
Lucky Sekhon
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Downtown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 32
2 IUI
2 IVF
PCOS
Ashkenazi Jewish
Income $200K - $499K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Sekhon is incredibly kind and caring. She's able to deliver hard news thoughtfully and explain why and how certain things are happening in a clear way. Dr. Sekhon treated my husband and me as if we were her friends or family -- when we got bad news, she called us right away and when we got good news, she was cheering in our corner...We started off doing two IUIs, which were both negative, and then moved on to IVF. Dr. Sekhon closely monitored my protocol as PCOS can put me at high risk for OHSS, but everything was smooth. She was caring and thoughtful during our appointments and in every email exchange and phone call we had. After one failed transfer, we ended up doing a second retrieval and a second transfer, and I'm now 10 weeks pregnant. While it was a long eight months and one of the most challenging points in my life, I would do it all over again in a minute and much of that is attributed to Dr. Sekhon.
I adore Connie [nurse at RMA of NY] -- she was there for us every step of the way. I looked forward to her calls every day after monitoring and she answered all of my crazy questions and emails kindly and thoughtfully...It can be a bit of a wait for monitoring depending on what time you arrive, but once you are seen, it's very quick...Everyone from the front desk team to the nurses to all of the doctors are professional, kind and caring. The clinic has a great reputation and I know a number of friends who have experienced success there as well. The only drawback is that depending on the time that you arrive for monitoring hours, it can be a bit of a wait.
How was your experience with Lucky Sekhon at RMA of New York?
My husband I are so grateful for Dr. Sekhon. After being diagnosed with PCOS, we knew we needed help getting pregnant and Dr. Sekhon came highly recommended. In our first meeting, she took the time to clearly outline the entire process and all of our options while answering every single hypothetical question we had. We started off doing two IUIs, which were both negative, and then moved on to IVF. Dr. Sekhon closely monitored my protocol as PCOS can put me at high risk for OHSS, but everything was smooth. She was caring and thoughtful during our appointments and in every email exchange and phone call we had. After one failed transfer, we ended up doing a second retrieval and a second transfer, and I'm now 10 weeks pregnant. While it was a long eight months and one of the most challenging points in my life, I would do it all over again in a minute and much of that is attributed to Dr. Sekhon.
What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?
Ask a lot of questions! In my experience, you receive more information if you ask for it. Most doctors don't offer every point of detail but Dr. Sekhon will certainly take the time to explain the way things work if you show that you're interested and want to understand.
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
Dr. Sekhon is incredibly kind and caring. She's able to deliver hard news thoughtfully and explain why and how certain things are happening in a clear way. Dr. Sekhon treated my husband and me as if we were her friends or family -- when we got bad news, she called us right away and when we got good news, she was cheering in our corner.
Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.
For both of the IUIs, I was on Letrozole and then Ovidrel as the trigger shot. For IVF, I was on a combination of Gonal, Menopur, and Cetrotide and then the Lupron Trigger Shot. The dosages of the medications differed between the two IVF protocols.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Connie and Jennifer)
I adore Connie -- she was there for us every step of the way. I looked forward to her calls every day after monitoring and she answered all of my crazy questions and emails kindly and thoughtfully. Her care and compassion made the entire process so much better!
Describe your experience with RMA of New York.
Overall, we had a great experience at RMA. Everyone from the front desk team to the nurses to all of the doctors are professional, kind and caring. The clinic has a great reputation and I know a number of friends who have experienced success there as well. The only drawback is that depending on the time that you arrive for monitoring hours, it can be a bit of a wait.
Describe your experience with your monitoring appointments at RMA of New York.
I know many people say that it's a cattle call, but I never felt that way. It is certainly a busy clinic, but I think that's attributed to their success and how many people want to be under RMA's care. It can be a bit of a wait for monitoring depending on what time you arrive, but once you are seen, it's very quick.
Describe the costs associated with your care under Lucky Sekhon at RMA of New York.
Thankfully, my insurance covered every procedure and the medication.
Describe Lucky Sekhon's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
Dr. Sekhon told us that for my age (under 35) and good health, it wasn't necessary to do multiple embryo transfers.
10
Doctor
Lucky Sekhon
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 36
3 Fertility Medications
Diminished Ovarian Reserve
Unexplained
European
Income $200K - $499K
Marketer or PR
2nd of 2 Docs
6 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Lucky Sekhon] really seems to tailor her conversations and treatments to the specific patient...answers all your questions and makes you feel comfortable...decided we would incorporate clomid into my protocol with injectables since I have an excellent response with that...did a closely monitored TI with a trigger shot and I fell pregnant...do not think it would've happened without her guidance, reassurance and just generally easing my anxiety
I see Dr Sekhon at the Downtown location [RMA of New York]. Its small and never overcrowded. I get in and out of the office quickly. Monitoring hours could be a little earlier...the midtown east location can be a bit of a cattle call...The receptionist at the downtown location could brush up on her people skills a little...[nurses] are very informed and answers questions with ease.
How was your experience with Lucky Sekhon at RMA of New York?
Dr Sekhon is such a breath of fresh air compare to my last RE. She is kind, respectful, detailed in her responses and generally seems to care. She never makes you feel like you are a number. She really knows what she is talking about and is on top of all the latest studies and treatment options. She never just does something because that is just what is typically done. She really seems to tailor her conversations and treatments to the specific patient and really goes out of her way to make sure that she answers all your questions and makes you feel comfortable. She has also been through IVF herself so she actually knows what her patients are going through physically and mentally. I cannot recommend her more.
What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?
Be completely open and honest with her. Tell her all the supplements you are taking, she will tell you which ones you actually need, unlike many who say you don't need to take anything. Ask her lots of questions in general. She will answer them all even if they seem ridiculous.
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
Dr Sekhon really takes the time to talk to you and work with you on your treatments. She always responds to emails or calls in a super timely manner. She never makes you feel silly for asking questions and always respects when you advocate for yourself. She just really gets it and understands its not just the infertility that needs to be treated, its also the anxiety that goes along with it. She works really hard to set your mind at ease. She doesn't sugarcoat, but she is also not cold and matter of fact like many RE's are.
Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.
We did 3 clomid and one gonal-f, then one clomid & gonal-f iui cycles with her that were all unsuccessful. We decided to go back to TI, while waiting to begin a very tailored IVF protocol. Dr Sekhon decided we would incorporate clomid into my protocol with injectables since I have an excellent response with that. I had 5 follicles with just gonal-f and clomid. We did a closely monitored TI with a trigger shot and I fell pregnant March 2020. My baby is due in November 2020. Thankfully this all happened since Covid would have absolutely set us back. Even though this pregnancy did happen "naturally", I do not think it would've happened without her guidance, reassurance and just generally easing my anxiety. Infertility takes away so much more than just your ability to have a baby. There needs to be more RE's like Dr Sekhon out there. She is your biggest advocate, and at the end of the day, that is what you need most on this journey. Not someone trying to hit numbers, but someone who really truly wants you to get pregnant no matter what.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Connie Schmidt )
The nurses on Dr Sekhon's staff are great. They always call you right back. They are very informed and answers questions with ease.
Describe your experience with RMA of New York.
I see Dr Sekhon at the Downtown location. Its small and never overcrowded. I get in and out of the office quickly. Monitoring hours could be a little earlier. 7:30 is a little late. But the midtown east location can be a bit of a cattle call, but I think that is true for just about every practice at the larger locations. The receptionist at the downtown location could brush up on her people skills a little.
Describe the costs associated with your care under Lucky Sekhon at RMA of New York.
IVF is around 15k minus cost of meds and IUI runs around $350 w/o insurance.
Describe Lucky Sekhon's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
She said because we already had one child she recommends one embryo transfer since we do not want to have more than 2 kids.
10
Doctor
Lucky Sekhon
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Downtown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 37 - 38
1 IVF
Male Factor
Uterine Fibroids
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. Sekhon] Seemed to understand my fear of time not being on my side for having children. Asked me how many kids I would like to have at initial consultation to know how to proceed treatment wise. Responded in a timely manner to all my emails. She called me personally to give me my positive pregnancy result which was unexpected and very appreciated...[her] approach was single embryo transfer...While she has many patients, I felt like my infertility struggle mattered
Strengths [of RMA New York] Early morning scan appointments making before work appointments possible. Multiple bloodwork fast and efficient. Helpful, easy to reach staff. Phone calls explaining results along with emails explaining medication instructions...responded to all my questions in a very timely manner. Weaknesses: mixup's can happen with co-pays. Ask for invoices to keep track.
How was your experience with Lucky Sekhon at RMA of New York?
She was kind, informative, knows her stuff! I always felt like I was in good hands. While she has many patients, I felt like my infertility struggle mattered. I consider myself lucky to have been referred to her.
What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?
Make an appointment for a consultation if you are struggling trying to conceive.
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
Seemed to understand my fear of time not being on my side for having children. Asked me how many kids I would like to have at initial consultation to know how to proceed treatment wise. Responded in a timely manner to all my emails. She called me personally to give me my positive pregnancy result which was unexpected and very appreciated.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Jennifer Needle)
My care coordinator was responded to all my questions in a very timely manner. Very caring and respectful.
Describe your experience with RMA of New York.
Strengths: Early morning scan appointments making before work appointments possible. Multiple bloodwork fast and efficient. Helpful, easy to reach staff. Phone calls explaining results along with emails explaining medication instructions. Weaknesses: mixup's can happen with co-pays. Ask for invoices to keep track.
Describe your experience with your monitoring appointments at RMA of New York.
Monitoring appointments ran like a well oiled machine. Blood work then within minutes I was always called to a room for my monitoring. Hours started early so I was able to go to work right after my appointments.
Describe the costs associated with your care under Lucky Sekhon at RMA of New York.
Around 7K
Describe Lucky Sekhon's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
My doctor's approach was single embryo transfer.
10
Doctor
Lucky Sekhon
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Downtown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 35
1 IUI
Male Factor
South Asian
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Sekhon was extremely warm, and in tune with my expectations and concerns.She always answered all of my questions in person as well as through emails. ... Dr Sekhon was extremely professional and explained the IUI process thoroughly during our ZOOM video visit. After getting the baseline Ultrasound she was able to explain further on how to proceed with our treatments( Clomid, Ovidrel ) She was always very kind and patient as I had a million questions, and which were always answered by Dr Sekhon. My husband and I completely trusted my care with Dr Sekhon as she was very thorough and explained in detail of our chances being pregnant. She is kind, compassionate, knowledgable, professional, and patient, something that we value. I would recommend Dr Sekhon to my friends/family in a heart beat. Absolutely no complaints!
Loved the Madison office, SOHO office was OK. The staff at both offices [RMA of New York] were professional, kind and always helpful. I arrived usually at my appt time and was seen within 5-10 minutes. Both offices were extremely clean, and always had nice music playing ... It was a pleasure to work with Connie! She was extremely kind, and always responded to my emails. She would call me with my lab results, and always answered all of my questions
How was your experience with Lucky Sekhon at RMA of New York?
Dr Sekhon was extremely professional and explained the IUI process thoroughly during our ZOOM video visit. After getting the baseline Ultrasound she was able to explain further on how to proceed with our treatments( Clomid, Ovidrel ) She was always very kind and patient as I had a million questions, and which were always answered by Dr Sekhon. My husband and I completely trusted my care with Dr Sekhon as she was very thorough and explained in detail of our chances being pregnant. She is kind, compassionate, knowledgable, professional, and patient, something that we value. I would recommend Dr Sekhon to my friends/family in a heart beat. Absolutely no complaints!
What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?
Have a list of questions and be prepared to squeeze them during your visits
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
Dr Sekhon was extremely warm, and in tune with my expectations and concerns.She always answered all of my questions in person as well as through emails.
Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.
Only used Clomid, and Ovidrel for my treatment
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Connie)
It was a pleasure to work with Connie! She was extremely kind, and always responded to my emails. She would call me with my lab results, and always answered all of my questions
Describe your experience with RMA of New York.
Loved the Madison office, SOHO office was OK. The staff at both offices were professional, kind and always helpful. I arrived usually at my appt time and was seen within 5-10 minutes. Both offices were extremely clean, and always had nice music playing
Describe the costs associated with your care under Lucky Sekhon at RMA of New York.
not sure! i believe my insurance covered it
Describe Lucky Sekhon's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
none
10
Doctor
Lucky Sekhon
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Downtown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
25 Eggs Frozen
NPS
10
NPS
10
1 Egg Freezing
Ashkenazi Jewish
Income $200K - $499K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Sekhon has deep expertise on egg freezing, and I felt as though I trusted her every step of the way. Even though RMA does have many doctors, Dr. Sekhon reviewed my charts everyday and was always available (and quit to reply) via email. I also deeply appreciated her artistry when it came to how much medicine to give, how to maximize the egg development without causing risk, etc.
RMA is the single most efficient doctors office experience I've ever had. They also have a large team, all of whom were incredibly knowledgable. Some may find the practice too large, but I personally found this to be a perk -- I was able to move monitoring appointments to the office most convenient for me, and I always got a quick reply to my questions. On top of that, RMA is affiliated with Mt. Sinai and has had a stellar reputation in reproductive health
How was your experience with Lucky Sekhon at RMA of New York?
Dr. Sekhon has deep expertise on egg freezing, and I felt as though I trusted her every step of the way. Even though RMA does have many doctors, Dr. Sekhon reviewed my charts everyday and was always available (and quit to reply) via email. I also deeply appreciated her artistry when it came to how much medicine to give, how to maximize the egg development without causing risk, etc. I would strongly recommend Dr. Sekhon to all family and friends.
What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?
Dr. Sekhon is extremely personable, and deeply invested in each patient. Even though RMA is a busy practice, if you have questions, don't hesitate to reach out to her or her nurse.
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
Dr. Sekhon is extremely personable, and really takes the time to get to know each of her patients. She was extremely encouraging throughout the process, and she was deeply invested in both my experience during the process as well as my results.
Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.
We began with Menopur and Follistim injections, and then added in Ganirelix. My trigger shot was a mix of hCG and Lupron.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Jennifer Needle )
At one point, I had an issue where I ran out of doses of ganirelix and didn't realize it until the evening. The nurses (and after hours doctor) were very helpful in keeping me calm and instructing me on best ways to course correct.
Describe your experience with RMA of New York.
RMA is the single most efficient doctors office experience I've ever had. They also have a large team, all of whom were incredibly knowledgable. Some may find the practice too large, but I personally found this to be a perk -- I was able to move monitoring appointments to the office most convenient for me, and I always got a quick reply to my questions. On top of that, RMA is affiliated with Mt. Sinai and has had a stellar reputation in reproductive health since the early 2000s. I found them to be much more trustworthy than other options that were newer.
Describe your experience with your monitoring appointments at RMA of New York.
I found this to be super easy -- I made an appointment for the time and office most convenient for me (I went to all 4 of their locations over the course of my treatment, as I was in different parts of the city on different days and in Westchester too). I never had to wait more than 5 min to be seen.
Describe the costs associated with your care under Lucky Sekhon at RMA of New York.
$13,000 including meds
10
Doctor
Lucky Sekhon
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Downtown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
10
NPS
10
Age 32
Unexplained
European
Income $500K+
Marketer or PR
3rd of 3 Docs
3 IUI With Other Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Sekhon had the best bedside manner of any doctor I have worked with. She is sympathetic and listened to all concerns...she was caring and compassionate throughout the way. She also answered my emails when needed which put us at ease...Don’t be afraid to ask questions. She never acts like a question is stupid...
The nursing staff [at RMA of New York] gave all of the medication instructions and helped answer any questions...there are multiple locations so you aren’t dealing with an office being closed when your treatment needs it. Despite it being a big operation, I didn’t feel like it was impersonal. They are pretty responsive and everyone for the most part was friendly. I did have one scheduling mixup for my IUI...
How was your experience with Lucky Sekhon at RMA of New York?
We saw Dr. Sekhon after 8 months of trying after a miscarriage. We tried one IUI (after doing two rounds with another clinic) and then went to IVF. Our retrieval resulted in 18 eggs with 4 genetically normal embryos. Our first transfer was successful and I am currently pregnant. Not only did Dr. Sekhon make us successful, she was caring and compassionate throughout the way. She also answered my emails when needed which put us at ease. Would recommend her to anyone looking for treatment!
What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?
Don’t be afraid to ask questions. She never acts like a question is stupid (even if it probably is).
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
Dr. Sekhon had the best bedside manner of any doctor I have worked with. She is sympathetic and listened to all concerns.
Describe your experience with the nursing staff at RMA of New York.
The nursing staff gave all of the medication instructions and helped answer any questions
Describe your experience with RMA of New York.
I like how there are multiple locations so you aren’t dealing with an office being closed when your treatment needs it. Despite it being a big operation, I didn’t feel like it was impersonal. They are pretty responsive and everyone for the most part was friendly. I did have one scheduling mixup for my IUI.
Describe the costs associated with your care under Lucky Sekhon at RMA of New York.
My treatments were mostly covered under my works fertility benefits
10
Doctor
Lucky Sekhon
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
RMA of New York
NY - Downtown
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2020, Successful
NPS
10
NPS
10
Age 33
1 IVF
Anovulation
Diminished Ovarian Reserve
European
Income $500K+
Sales Representative
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr.Sekhon was great from our first consultation. She clearly outlined all options and helped us decide the best path to take based on my fertility issues and our goals as a couple...You will sometimes see other doctors during monitoring hours but they are all great...she answered all of our questions and explained things in a way that made sense to a couple going through infertility treatments for the first time.
Strengths - well run clinic - even during the peak of covid they quickly adjusted their processes so treatment could resume in safe manner. Weakness - there are a lot of patients but this never was an issue from my perspective. Monitoring hours [at RMA of NY] were efficient and everything that I was promised the clinic delivered on..
How was your experience with Lucky Sekhon at RMA of New York?
Dr.Sekhon was great from our first consultation. She clearly outlined all options and helped us decide the best path to take based on my fertility issues and our goals as a couple. I would absolutely recommend Dr.Sekhon.
What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?
You will sometimes see other doctors during monitoring hours but they are all great! It’s an efficient process.
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
Dr.Sekhon was amazing - she answered all of our questions and explained things in a way that made sense to a couple going through infertility treatments for the first time.
Describe your experience with your nurse at RMA of New York.
Everyone who I worked with was Amazing! I called with lots of questions and they were always quick to respond. The appointments were also efficient thanks to the excellent nursing staff and coordinator!
Describe your experience with RMA of New York.
Strengths - well run clinic - even during the peak of covid they quickly adjusted their processes so treatment could resume in safe manner. Weakness - there are a lot of patients but this never was an issue from my perspective. Monitoring hours were efficient and everything that I was promised the clinic delivered on.
Describe your experience with your monitoring appointments at RMA of New York.
During covid they were during a specific time which made me feel better since less people were in the waiting room. Before covid there were no specific appointment times but I never had to wait long
10
Doctor
Lucky Sekhon
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Downtown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, 13 Eggs Frozen
NPS
10
NPS
10
Age 34 - 35
1 Egg Freezing
Income $200K - $499K
Sales Representative
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. Sekhon is] Very knowledgeable and took the time to further investigate my particular situation and getting the appropriate clearance to have the retrieval so there were no complications. I felt like i could trust her and she genuinely cared...She was very thorough and took the time to check in with me via email before and after the retrieval
[the RMA of NY nurse] was really great but after she left i didn’t have one direct contact so it did get a little confusing in terms of who i needed to reach out to for questions...Loved the downtown location. They were always polite and well organized. They always ran on time and i never felt like a number. The Uptown location wasn’t as personal. It was always very crowded and i had to wait a while every time i went
How was your experience with Lucky Sekhon at RMA of New York?
Very knowledgeable and took the time to further investigate my particular situation and getting the appropriate clearance to have the retrieval so there were no complications. I felt like i could trust her and she genuinely cared.
What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?
Don’t hesitate to ask her questions!
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
She was very thorough and took the time to check in with me via email before and after the retrieval
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Mauli, for part of it before she left )
Mauli was really great but after she left i didn’t have one direct contact so it did get a little confusing in terms of who i needed to reach out to for questions
Describe your experience with RMA of New York.
Loved the downtown location. They were always polite and well organized. They always ran on time and i never felt like a number. The Uptown location wasn’t as personal. It was always very crowded and i had to wait a while every time i went
Describe the costs associated with your care under Lucky Sekhon at RMA of New York.
$1100 for procedure and $7k for meds
10
Doctor
Lucky Sekhon
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Downtown
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
9
Age 39
5 IUI
1 IVF
1 Egg Freezing
1 Embryo Freezing
European
Business Executive
2nd of 2 Docs
1 IVF With Other Docs
1 Egg Freezing With Other Docs
Donor Sperm
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
Dr Sekhon was consistently helpful about explaining my treatment options and status, and even made me aware of some that I didn’t know were available and saved us months of precious time. She was always informative of options, pros and cons, and unknowns, sharing all the latest statistics but noting as appropriate how I was individually likely to be similar or different than the averages.
I generally found RMA both downtown and eastside very prompt for appointment times. Eastside is much bigger than downtown, so it does feel like a bit of a fertility factory as a result if no impact on the service level and in general probably helped lead to the efficiency...I loved all the nurses I worked with. They were consistently responsive, thorough, and supportive. Available via phone or email which was nice.
How was your experience with Lucky Sekhon at RMA of New York?
Dr Sekhon was consistently helpful about explaining my treatment options and status, and even made me aware of some that I didn’t know were available and saved us months of precious time. She was always informative of options, pros and cons, and unknowns, sharing all the latest statistics but noting as appropriate how I was individually likely to be similar or different than the averages.
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
Dr Sekhon is incredibly warm and personable. She would always reference my partner by her name and remember other details about me.
Describe your experience with the nursing staff at RMA of New York.
I loved all the nurses I worked with. They were consistently responsive, thorough, and supportive. Available via phone or email which was nice.
Describe your experience with RMA of New York.
I generally found RMA both downtown and eastside very prompt for appointment times. Eastside is much bigger than downtown, so it does feel like a bit of a fertility factory as a result if no impact on the service level and in general probably helped lead to the efficiency.
10
Doctor
Lucky Sekhon
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
LGBTQ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
RMA of New York
NY - Downtown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
LGBTQ Care
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
10
NPS
7
Age 35
3 IUI
Poor Egg Quality
Black or African-American
Income $100K - $199K
Writer
Only Doc Seen
Strongly Recommends
Neutral
Unsuccessful
She [Dr. Sekhon] always greeted my partner and I, asked us how we were, made a point to say she was happy to see us. I felt like she was rooting for us. ... The treatment was not successful but I do feel like she gave me all the facts. She’s a realist, never emotional. I felt I could trust her and will be continuing on the next phase of my treatment with her.
Clinic [RMA of New York] was fine. The way they handle billing was slightly pushy. Generally good customer service. some of the staff who take blood are amateurs and every time I’d leave with bruises all over my arm. ... I had to call and tell them to send my prescription to the pharmacy. ... By my 3rd iui I felt the team was disorganized. I had to remind them once to put in my prescription. No sensitivity on the phone.
How was your experience with Lucky Sekhon at RMA of New York?
The treatment was not successful but I do feel like she gave me all the facts. She’s a realist, never emotional. I felt I could trust her and will be continuing on the next phase of my treatment with her.
What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?
Ask lots of questions.
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
She always greeted my partner and I, asked us how we were, made a point to say she was happy to see us. I felt like she was rooting for us.
Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.
3 iui were not successful. We did 100 mg of clomid for all 3. My 3rd cycle I am not even sure it was working. First cycle I responded well, got pregnant, but miscarried.
Describe your experience with the nursing staff at RMA of New York.
By my 3rd iui I felt the team was disorganized. I had to remind them once to put in my prescription. No sensitivity on the phone.
Describe your experience with RMA of New York.
Clinic was fine. The way they handle billing was slightly pushy. Generally good customer service. some of the staff who take blood are amateurs and every time I’d leave with bruises all over my arm.
Describe the costs associated with your care under Lucky Sekhon at RMA of New York.
Around 1300
What specific things went wrong at RMA of New York?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at RMA of New York.
I had to call and tell them to send my prescription to the pharmacy.
10
Doctor
Lucky Sekhon
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
4 of 5
7
Clinic
RMA of New York
NY - Downtown
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
4 of 5
2021 - 2022, Successful
NPS
10
NPS
10
Age 38 - 39
2 Embryo Freezing
Male Factor
PCOS
South Asian
Income $200K - $499K
Writer
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Sekhon] was very forthcoming with the factual aspects of the treatment while being sensitive and supportive during my IVF cycle...I felt assured I was in good hands throughout my treatment. She explained everything and was always helpful when I had questions. Also, she was very sensitive while breaking the news of a failed embryo transfer...
It’s a great clinic [RMA of New York] where you can reach out to doctors or nurses at any time. They are very detail-oriented and ensure that you are aware of all steps throughout the treatment. The only weakness would be the wait time sometimes during regular monitoring...They [nurses] were extremely helpful With communicating the instructions for treatment...
How was your experience with Lucky Sekhon at RMA of New York?
I felt assured I was in good hands throughout my treatment. She explained everything and was always helpful when I had questions. Also, she was very sensitive while breaking the news of a failed embryo transfer.
What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?
Trust her judgment.
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
She was very forthcoming with the factual aspects of the treatment while being sensitive and supportive during my IVF cycle.
Describe your experience with the nursing staff at RMA of New York.
They were extremely helpful With communicating the instructions for treatment.
Describe your experience with RMA of New York.
It’s a great clinic where you can reach out to doctors or nurses at any time. They are very detail-oriented and ensure that you are aware of all steps throughout the treatment. The only weakness would be the wait time sometimes during regular monitoring.
10
Doctor
Lucky Sekhon
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Downtown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2022, Successful
NPS
10
NPS
10
Age 31
3 IUI
2 IVF
2 Embryo Freezing
Male Factor
East Asian
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Sekhon was warm, intelligent and so thoughtful. I completely trusted the process and her recommendations. Throughout all cycles, I always knew what were my risks, expectations, next steps and possible outcomes...would reach out with checks ins. They were also always available to talk and answer any questions...Make sure to speak to your partner before beginning the process.
The [RMA of New York] clinic is efficient and friendly. They also allow times before standard work hours and are open on the weekends. Also, lab results come in very quickly and the office is always available to pick up a call and help...Dr. Sekhon and her team would reach out with checks ins. They were also always available to talk and answer any questions.
How was your experience with Lucky Sekhon at RMA of New York?
Dr. Sekhon was warm, intelligent and so thoughtful. I completely trusted the process and her recommendations. Throughout all cycles, I always knew what were my risks, expectations, next steps and possible outcomes.
What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?
Make sure to speak to your partner before beginning the process.
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
Dr. Sekhon and her team would reach out with checks ins. They were also always available to talk and answer any questions.
Describe your experience with RMA of New York.
The clinic is efficient and friendly. They also allow times before standard work hours and are open on the weekends. Also, lab results come in very quickly and the office is always available to pick up a call and help.
10
Doctor
Lucky Sekhon
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Downtown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, 26 Eggs Frozen
NPS
10
NPS
10
Age 32 - 33
1 Egg Freezing
Ashkenazi Jewish
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
each time we met our conversations made it clear to me that [Dr. Sekhon] remembered who I was and what was unique about my situation. I never felt as though I had to remind her about something that may have been trivial as it related to the medical treatment but was important to my level of comfort...took the time to make sure that I thoroughly understood ins and outs of egg freezing.
I was blown away by how smoothly the clinic [RMA of New York] ran. I never waited more than 5 minutes to be called in for my appointment and was usually in and out within 20 minutes. Everyone I interacted with made me feel cared for...It was also evident to me that the doctors and nurses shared information well as it related to my appointments so I did not need to reexplain my situation to each nurse or doctor that I interacted with.
How was your experience with Lucky Sekhon at RMA of New York?
Without knowing it, Dr. Sekhon convinced me to move forward with egg freezing when I watched a presentation that she had given on the subject. When I met her and started working with her as my doctor, she was every much the champion of female fertility that I hoped she would be. She took the time to make sure that I thoroughly understood ins and outs of egg freezing. But more importantly to me, she made me feel comfortable throughout the process. After running into some physical difficulty during one of my consultations she insisted on putting my comfort first and gave me options to successfully continue treatment.
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
Even though my treatment did not require a lot of interaction with Dr. Sekhon herself, each time we met our conversations made it clear to me that she remembered who I was and what was unique about my situation. I never felt as though I had to remind her about something that may have been trivial as it related to the medical treatment but was important to my level of comfort. Her team was very responsive and helpful in guiding me on this journey. They took my questions seriously and never made me feel shy about asking.
Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.
My treatment strategy was pretty straight forward. Dr. Sekhon was diligent in monitoring and adjusting my hormone levels from day to day. As a result, we were able to retrieve more mature eggs than I could have hoped for.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Jennifer Needle)
The nursing team at RMA made me feel cared for and in good hands. Even when there was a small mix up with one of my appointments, I only had positive interactions with the team. They were responsive to my questions and requests and never made me feel as if I was out on a ledge.
Describe your experience with RMA of New York.
I was blown away by how smoothly the clinic ran. I never waited more than 5 minutes to be called in for my appointment and was usually in and out within 20 minutes. Everyone I interacted with made me feel cared for. On the one occasion that I had to wait a little longer than usual in the exam room, a nurse came in to make sure that I was okay and to give me an update. It was also evident to me that the doctors and nurses shared information well as it related to my appointments so I did not need to reexplain my situation to each nurse or doctor that I interacted with.
Describe your experience with your monitoring appointments at RMA of New York.
The clinic has monitoring hours but, they also allowed you to schedule your time. I never waited more than 5 minutes to be seen after my arrival and was usually out the door in 15-20 minutes. It was very efficient but also done with care.
Describe the costs associated with your care under Lucky Sekhon at RMA of New York.
I am fortunate to have employer provided fertility benefits that made the process very affordable relative to my income.
10
Doctor
Lucky Sekhon
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Downtown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 44 - 45
Donor Eggs
Diminished Ovarian Reserve
Poor Egg Quality
Unexplained
European
4th of 4 Docs
2 IUI With Other Docs
6 IVF With Other Docs
Donor Eggs With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Sekhon took the time to review our (me & my husband's) history trying to conceive. She patiently reviewed our options with us, and she was generous with her time answering our (many) questions about the right way forward. I felt like she cared about overall well-being throughout the process in addition to the specifically fertility-related issues.
I picked RMA of New York because of their reputation - the SART results, which you should absolutely look up for the most recent data, and the reviews from those who had gone there before me...RMA takes a radically different approach to helping someone conceive: it was tailored to me specifically, precise, innovative and, well, incredibly successful
How was your experience with Lucky Sekhon at RMA of New York?
Dr. Sekhon took the time to review our (me & my husband's) history trying to conceive. She patiently reviewed our options with us, and she was generous with her time answering our (many) questions about the right way forward. I felt like she cared about overall well-being throughout the process in addition to the specifically fertility-related issues. After trying 8 IVF cycles in Australia, where we live, going with an unknown doctor and clinic in NYC was a huge leap for us, but Dr. Sekhon was fantastic and made us feel safe. We believe that we received the best, most innovative care from her.
What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?
As a prospective patient who is trying to conceive, I feel the number one thing you want is a knowledgeable and caring doctor who will give you the best chance to have a baby. My experience with Dr. Sekhon is that she is absolutely that doctor: incredibly professional and kind, she is up on all the latest developments in ART.
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
Dr. Sekhon got to know me while I was her patient - my history trying to conceive, but also my bigger life story. I felt like she genuinely understood and cared about me. I also felt like she was the absolute right doctor to help us conceive.
Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.
Amazingly I only had to do one donor egg cycle (fresh transfer) with Dr. Sekhon, as I'm currently 14 weeks pregnant. The cycle involved a birth control priming period of a few weeks, followed by Lupron Depot, estrace (estradiol), and later on a couple forms of progesterone. I believe the Lupron was to gain control of my menstrual cycle and time it with the egg donor's, and the remaining hormones (estrogen & progesterone) were to support implantation and early pregnancy. I remained on the estrace, prometrium and endometrin (both progesterone) for about 4-5 weeks into the pregnancy. The most important detail, I think, is that this resulted in a positive pregnancy test and has continued into a healthy active pregnancy (14 weeks now).
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Dara Berg)
Not to sound overly dramatic, but Dara was a life saver throughout this complicated process: she assisted us in the selection of a donor, and then was incredibly organized and clearly communicated with me on a daily basis about medication and procedure scheduling. I definitely felt like I could tell or ask her anything - she always promptly responded to me with respect and care. I was actually kinda sad to "graduate" from her care, but obviously happy as it meant I was finally pregnant!
Describe your experience with RMA of New York.
I picked RMA of New York because of their reputation - the SART results, which you should absolutely look up for the most recent data, and the reviews from those who had gone there before me. Though I'm originally from New York City, I live all the way in Australia now, which complicates an already complex donor egg IVF process - RMA went out of their way to work with us, in our +14 hour time zone from New York, and guide us through the process. Once we were in NYC, we were able to go to whichever clinic location was most convenient for us, and I ended up seeing all of them I think! Every RMA of NY clinic was spotless and bright, full of professional staffers who filled me with confidence. Everyone I communicated with, from nurses to finance to my doctor, was fantastic. I really only have the highest praise for them. I went into this cycle with RMA with honestly diminished expectations - we had tried 8 times in Australia already with no luck. We very quickly realized that RMA takes a radically different approach to helping someone conceive: it was tailored to me specifically, precise, innovative and, well, incredibly successful. It was a leap from what we had experienced in our home country, and it was well worth the journey halfway around the world!
Describe the costs associated with your care under Lucky Sekhon at RMA of New York.
I felt really fortunate with the financial costs of my care at RMA as my health insurance covered a large portion of it as in-network. A fresh donor cycle is expensive, though, so you should be prepared to pay out of pocket for the donor's compensation. All of this was clearly explained to us by RMA.
10
Doctor
Lucky Sekhon
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Downtown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
NPS
10
NPS
10
Age 34 - 35
2 IUI
2 IVF
Ashkenazi Jewish
Income $200K - $499K
Operations
Only Doc Seen
Donor Sperm
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
Dr. Sekhon always treated me so kindly and spoke to me with past knowledge of my visits and our conversations... I am an LGBTQ person, I am overweight, and often Doctors treat me as lesser than for these reasons. Dr. Sekhon never made me feel like there was anything wrong or different about me. From our first consultation where she took my wife and me through our fertility options through our last visit she was kind, thoughtful, helpful, caring, knowledgeable, and patient as I had many questions throughout the process. Anytime I had a set back she was reassuring that it wasn't my fault and she had a course of action and next steps ready to go. Throughout my treatments I didn't see Dr. Sekhon for most monitoring appointments, but when I would see he
[My IVF Coordinator at RMA of New York] was extremely helpful in organizing medications, ensuring I had what I needed as far as syringes and needles, and making sure any and all documentation I needed to complete before treatments were done...[staff] was always respectful to me as an LGBTQ person...Coordinating shipping of Donor sperm vials from the cryobank to RMA was extremely simple. RMA has a clear process of where to ship and how to notify them.
How was your experience with Lucky Sekhon at RMA of New York?
Dr. Sekhon is the most compassionate doctor I have ever worked with (fertility or otherwise). I am an LGBTQ person, I am overweight, and often Doctors treat me as lesser than for these reasons. Dr. Sekhon never made me feel like there was anything wrong or different about me. From our first consultation where she took my wife and me through our fertility options through our last visit she was kind, thoughtful, helpful, caring, knowledgeable, and patient as I had many questions throughout the process. Anytime I had a set back she was reassuring that it wasn't my fault and she had a course of action and next steps ready to go. Throughout my treatments I didn't see Dr. Sekhon for most monitoring appointments, but when I would see her at transfers it was as if no time had past. She knew me, my history, and made me feel comfortable in a situation that could be categorized as extremely scary and uncomfortable.
What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?
Fertility treatments can be an extremely unknown and scary process. Trust that Dr. Sekhon is taking your situation into consideration and truly cares about your outcome with each step of the process.
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
Dr. Sekhon always treated me so kindly and spoke to me with past knowledge of my visits and our conversations. She often brought up my partner and spoke of her fondly (she could not join appointments due to covid). She was truly invested in the outcome of each procedure and answered any and all questions I had. I never felt rushed by her or that I was an inconvenience.
Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.
Dr. Sekhon had me start with an HSG to ensure I had no tubal blockage before starting treatment. If I had she would have made sure to focus on one ovary instead of the blocked. However, I did not have any blockages and started with two unmedicated IUI cycles as there was no reason to believe I couldn't get pregnant with just insemination. I did inject a trigger shot 36 hours before insemination. Due to having a limited number of Sperm Donor vials I consulted with Dr. Sekhon and we agreed moving to IVF would be a great next step. I worked with her team to get all documentation ready during IUI number two so we would be ready to move straight to IVF if needed. I did two egg retrievals using injectable stim medications and a trigger shot which both resulted in around 20 eggs being retrieved and 8 blastocysts sent of for PGT-A testing. I then had two frozen embryo transfers, the first not resulting in a pregnancy, and the second resulting in a pregnancy. Throughout both transfers I took Estrogen Pills and Progesterone injections to help maintain the pregnancy.
How competent was Lucky Sekhon at LGBTQ care?
Going into any new doctor situation is nerve wracking as an LGBTQ person, however, Dr. Sekhon never made me feel that way. She spoke to me as a person who wanted to get pregnant and needed help with it. I never felt uncomfortable or judged. She was extremely knowledgeable and made sure to share all options I had when starting this process. When my first two rounds of IUI did not result in a pregnancy and I had limited donor sperm vials left she helped talk through the best options and how moving to IVF could be a better option for future planning for me and my wife.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Jennifer Needle)
My IVF Coordinator, Jennifer Needle, was instrumental throughout my egg retrievals and frozen embryo transfers. She was extremely helpful in organizing medications, ensuring I had what I needed as far as syringes and needles, and making sure any and all documentation I needed to complete before treatments were done. She was always available to hop on a call and would respond to emails within the hour. If there were ever concerns or questions I knew she would be extremely helpful, even if she didn't have the answer, she would find the person who did.
Describe your experience with RMA of New York.
RMA of NY is a wonderful practice full of caring practitioners. I have visited most of their office locations (Madison, Soho, and White Plains) and they each vary in their strengths and weaknesses. Madison is a large office and there is usually a short waiting period. The rooms are decent sized and while I never had my partner join me due to covid there would have been plenty of room. The Soho office is very small and intimate, but extremely efficient. The wait time for monitoring is typically no more than 5-10 minutes, they have a great system down. The exam rooms are extremely small and when my partner was able to join me for ultrasounds it was extremely cramped. However, the doctor was very mindful of this and always made sure to tell her where to stand to ensure she could see the screen. The White Plains office is a decent size, however constantly behind on their monitoring appointments, there were times I wasn't seen over an hour after my appointment time. Additionally, the front desk staff can sometimes be abrasive, you never know what to expect in this office, sometimes it is seamless in and out and others you're there for 30m-1h. However, the nurses at all locations were extremely thoughtful and helpful in each office and always made me feel cared for.
Describe the costs associated with your care under Lucky Sekhon at RMA of New York.
My insurance fully covered my fertility treatments so I only needed to pay my insurance deductible and out of pocket max ($7K).
Describe Lucky Sekhon's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
Dr. Sekhon transfers only one embryo at a time. I was not concerned with this approach as I did not want there to be a chance of multiples. Dr. Sekhon explained her practice with this and I was aligned with her practices.
How competent was RMA of New York at LGBTQ care?
RMA of NY was always respectful to me as an LGBTQ person. While often this was something that didn't come up as my wife was unable to attend monitoring appointments due to covid, when she could join me everyone was welcoming and kind.
Describe your experience using 3rd party reproduction (donor eggs, donor sperm, or gestational carrier) at RMA of New York.
Coordinating shipping of Donor sperm vials from the cryobank to RMA was extremely simple. RMA has a clear process of where to ship and how to notify them. My cryobank had all of RMA's information already in their system and was able to deliver vials within one days time. I simply had to call my cryobank, tell them how many vials I wanted to ship and who my clinic was and they confirmed the information with me and set up the shipment. I would then send an email to a specific RMA email address with the shipment information and when they could expect arrival. I never had any issues.
What specific things went wrong at RMA of New York?
  • Lost appointments
  • Failed to convey critical information
Describe the specific things that went wrong at RMA of New York.
I was gearing up for a transfer cycle at RMA. The day or two before my cycle started I received a call from one of the nurses informing me that I would not be able to complete a transfer cycle that month due to a government mandate that the IVF lab be closed for cleaning for the month. I understand that RMA had no control over when the government mandates this, but I would have liked to been given more notice as I had made specific plans surrounding this cycle.
10
Doctor
Lucky Sekhon
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
LGBTQ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Downtown
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
LGBTQ Care
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2022, Successful
NPS
10
NPS
10
Age 36 - 38
3 IVF
European
Income $500K+
Business Executive
Only Doc Seen
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
Dr. Sekhon is an excellent communicator, obviously an expert (always brought data and insight to our conversations), and she is funny and approachable as well...Dr. Sekhon listened carefully whenever I reported any symptoms or reactions to medications and adjusted accordingly...available over email all the time and always made me feel valued and informed...
Jennifer was my primary care coordinator [at RMA of New York] and was also with me through 2 years of treatment. She was extremely responsive, great communicator, really knowledgeable and a wonderful support...RMA is a big machine that functions extremely efficiently...you might not always see your primary doctor but you will always be able to accommodate your schedule. I often went to monitoring appointments as early as 6:45 AM to accommodate my work schedule...
How was your experience with Lucky Sekhon at RMA of New York?
Dr. Sekhon is an excellent communicator, obviously an expert (always brought data and insight to our conversations), and she is funny and approachable as well. She's obviously very passionate about serving her community of patients and was super available over email whenever I had questions about anything. Dr. Sekhon listened carefully whenever I reported any symptoms or reactions to medications and adjusted accordingly. I've already recommended her to two other friends who are patients of hers now as well. I'm very fortunate that she has been my doctor. My experience with Dr. Sekhon and her team was great.
What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?
Don't be afraid to ask questions and to clarify! Dr. Sekhon is very patient and knowledgable but she can't know what you are thinking or worrying about unless you tell her.
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
Dr. Sekhon and her nurse team (Jennifer was great as well) were with me through the two years of cycles that we managed. They counseled me, were available over email all the time and always made me feel valued and informed.
Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.
The protocol varied for egg retrieval versus embryo transfer. For the transfer (which was successful on the first try - amazing), I was placed on progesterone (injected) and estrogen (pills twice a day). After the transfer, Dr. Sekhon needed to increase my progesterone and added progesterone pills (vaginal) and increased estrogen to 3x a day. Obviously, I've been extremely fortunate so far and the transfer has resulted in an active pregnancy (nearing the end of my first trimester).
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Jennifer Needle)
Jennifer was my primary care coordinator and was also with me through 2 years of treatment. She was extremely responsive, great communicator, really knowledgeable and a wonderful support.
Describe your experience with RMA of New York.
RMA is a big machine that functions extremely efficiently. It's staffed with excellent doctors and nurses and you always feel you have some of the best working on your procedures. Please know that because of working hours, etc., if you have a more demanding job that is less flexible, that means that you might not always see your primary doctor but you will always be able to accommodate your schedule. I often went to monitoring appointments as early as 6:45 AM to accommodate my work schedule and it was so refreshing to be able to do that and have that level of flexibility. It also meant that i didn't have to explain any absences or tell anyone at work unless I chose to do so. Big staff and big operation but great people.
Describe your experience with your monitoring appointments at RMA of New York.
This was an efficient, well-oiled machine and was extremely accommodating to my personal work schedule.
Describe Lucky Sekhon's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
Given the lack of any known fertility issues, Dr. Sekhon felt a single embryo transfer would be fine and she was correct.
10
Doctor
Lucky Sekhon
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Downtown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 32 - 33
3 IUI
1 IVF
Male Factor
PCOS
East Asian
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Sekhon made the time to listen and made us feel like our input matter, while she provided professional and helpful advice. It seemed as if she was always on top of our case, making necessary and timely changes to our treatment and advocating for next moves that felt best aligned with our interests....She was on top of our situation and advocated for us within the clinic so that we were prepped and ready for an IVF cycle before the window closed for the year.
RMA operates as a whole team in order to provide the most convenience and availability to patients, and this means that you will often be working with nurses and other RMA doctors. But Dr. Sekhon was always the one who looked at my numbers and communicated the next steps so it still felt like a dedicated patient experience....nursing staff was friendly, clearly communicated next steps and were very helpful in answering any questions I may had
How was your experience with Lucky Sekhon at RMA of New York?
My ob-gyn recommended Dr. Sekhon, and my husband and I were very glad we went to see her and felt we were in good hands since the initial consult. Being new to the whole process, I was honestly a little overwhelmed at first, but Dr. Sekhon was professional and educational about what our treatment would look like and took the time to clearly explain the process and plan. She never tried to push the plan, which we appreciated. During our journey, our situation had changed, and Dr. Sekhon quickly realized we needed a change in plan. She was on top of our situation and advocated for us within the clinic so that we were prepped and ready for an IVF cycle before the window closed for the year. After a successful IVF cycle, Dr. Sekhon was patient with answering MANY of my questions about pregnancy. Overall, my husband and I thought Dr. Sekhon was trustworthy and dependable, and we are highly satisfied!
What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?
We would tell a prospective patient to manage their expectations around how much they will be working directly with their primary RMA doctor. We understand that RMA operates as a whole team in order to provide the most convenience and availability to patients, and this means that you will often be working with nurses and other RMA doctors. But Dr. Sekhon was always the one who looked at my numbers and communicated the next steps so it still felt like a dedicated patient experience.
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
Dr. Sekhon made the time to listen and made us feel like our input matter, while she provided professional and helpful advice. It seemed as if she was always on top of our case, making necessary and timely changes to our treatment and advocating for next moves that felt best aligned with our interests.
Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.
Dr. Sekhon recommended that we start with three rounds of IUI (only three because the success rate really drops after that) and then re-evaluate for IVF if unsuccessful. During IUI, I took Letrozole for a few days pre-ovulation then had an Ovidrel shot to trigger ovulation. The IUI rounds were unsuccessful, and along the way, we also saw that the sperm analysis was not ideal, so my husband consulted with Dr. Barhama, a urologist with RMA. We then began an IVF cycle using Gonal/F, Menopur, and Cerotide to prepare for retrieval (grow as many eggs) and the Lupron trigger shot right before retrieval. During the transfer cycle, I took Estrace and Progesterone in oil to prepare my uterine lining. I continued these medications after the transfer and also into my pregnancy.
Describe your experience with the nursing staff at RMA of New York.
The nursing staff was friendly, clearly communicated next steps and were very helpful in answering any questions I may had. Special callout to Nurse Jackie! She always seemed to be listening to my questions/concerns and was compassionate to my situation.
Describe your experience with RMA of New York.
Strengths - organized, convenient locations in NYC, all staff are courteous and professional. Weaknesses - sometimes we didn't get our requested appointment times or didn't get a communication at all and needed to call the office the morning of.
Describe your experience with your monitoring appointments at RMA of New York.
We got our requested appointment times and waits were minimal. We typically were able to see Dr. Sekhon (but not always).
Describe the costs associated with your care under Lucky Sekhon at RMA of New York.
Both our IUI and IVF cycles were most covered by our insurance. Some things during the IVF process were not covered such as the anesthesiologist and lab testing.
What specific things went wrong at RMA of New York?
  • Lost appointments
Describe the specific things that went wrong at RMA of New York.
We just didn't receive appointment time confirmations once or twice.
10
Doctor
Lucky Sekhon
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Downtown
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 31 - 32
1 IUI
Black or African-American
Income $100K - $199K
Entrepreneur
Only Doc Seen
Donor Sperm
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
From the consultation to my very last appointment with her, she [Dr. Sekhon] was engaged and listened to any concerns I had and she was supportive by asking me important questions each time I saw her. I definitely felt like I was guided through this process, which I know is not the experience of many Black women or LGBTQ+ patients, which I identify as, so it was important for me to have Dr. Sekhon take the care that she did with me and my partner as we discussed options and ultimately went through the IUI procedure.
I think my overall experience with the nursing staff [at RMA of NY] and other coordinators was excellent; however, there was some miscommunication when it came down to me obtaining the prescription for the Ovidrel...Depending on which office you're going to, it can be a bit of a commute, especially for the monitoring hours appointments, which usually take place between 7am-9am, sometimes earlier.
How was your experience with Lucky Sekhon at RMA of New York?
I think Dr. Sekhon definitely showed compassion and genuine excitement for me and my partner to embark on this journey to having a baby. I felt like she did everything in her power to assist us in getting pregnant, including moving up the IUI date after one of my appointments.
What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?
I would say that it is a tiring but enjoyable experience. There are a lot of early mornings, so I would suggest getting accustomed to having appointments between 7am-9am, sometimes earlier depending on the appointment. I would also just keep in mind that you may not always see Dr. Sekhon for your appointments.
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
Dr. Sekhon is an amazing doctor! From the consultation to my very last appointment with her, she was engaged and listened to any concerns I had and she was supportive by asking me important questions each time I saw her. I definitely felt like I was guided through this process, which I know is not the experience of many Black women or LGBTQ+ patients, which I identify as, so it was important for me to have Dr. Sekhon take the care that she did with me and my partner as we discussed options and ultimately went through the IUI procedure.
Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.
Leading up to the IUI, Dr. Sekhon prescribed an Ovidrel injection that was given to me on the day before the IUI. My IUI was actually moved up 24 hours after an ultrasound. I'm not quite sure of the technical definition or reasoning, but in laymen's terms, it seemed that my egg was ready to be fertilized and moving the procedure up a day would potentially increase the chances of me getting pregnant.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Melissa Moro)
I think my overall experience with the nursing staff and other coordinators was excellent; however, there was some miscommunication when it came down to me obtaining the prescription for the Ovidrel. The situation played out poorly. I wasn't initially informed that the prescription had been sent to a certain pharmacy until a nurse called and told me just a few days before I would need to obtain the Ovidrel and bring it to my next appointment. I was a bit frantic after that phone call because my insurance wouldn't cover the prescription so I had to pay $200 out of pocket. Before I paid out of pocket, there was a lot of back and forth about sending the prescription to a different pharmacy from the nurses so eventually I was able to get the prescription from a pharmacy in Hoboken. Ultimately, it was a lot of miscommunication.
Describe your experience with RMA of New York.
Depending on which office you're going to, it can be a bit of a commute, especially for the monitoring hours appointments, which usually take place between 7am-9am, sometimes earlier. I drove to most of my appointments at the Madison office, which for someone who lives in NJ costs tolls, but to the appointments at the Broadway office, I was able to take the PATH train and walk about 10-12 minutes. I'm not sure if this is a weakness, but the commute early in the morning was the hardest thing for us.
Describe the costs associated with your care under Lucky Sekhon at RMA of New York.
During this process, I only had to pay for transportation to and from the clinic, and the Ovidrel, which wasn't covered by my insurance. Otherwise, I didn't have any other out of pocket expenses.
10
Doctor
Lucky Sekhon
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
LGBTQ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Downtown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
LGBTQ Care
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 38 - 39
2 IVF
South Asian
Income $500K+
Entrepreneur
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Sekhon] explained everything with lots of detail, and made herself available over email, which I really appreciated as I had many questions. If it wasn't for our initial consult and the way I felt after speaking with her (I really saw myself in her), I might not have moved forward. From the transfer through every checkup, she's been so compassionate and supportive, always explaining things to be and giving me the space to share where I'm at....
loved the diversity of the staff [at RMA of New York]. clinic environment was great. they weren't always clear when they were running behind schedule, which was annoying... If I wasn't organized, I would have run out of meds several times throughout the course of my time with RMA. The first time I ordered meds there was a mistake as well, and it was only resolved once I caught it - that caused stress early on...
How was your experience with Lucky Sekhon at RMA of New York?
Dr. Sekhon is a star doctor, at least in my experience. She explained everything with lots of detail, and made herself available over email, which I really appreciated as I had many questions. If it wasn't for our initial consult and the way I felt after speaking with her (I really saw myself in her), I might not have moved forward. From the transfer through every checkup, she's been so compassionate and supportive, always explaining things to be and giving me the space to share where I'm at.
What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?
Ask lots and lots of questions and make sure you feel held and confident after your initial consult.
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
Dr. Sekhon is amazing. She is compassionate and a great listener. I always felt so safe and confident in her presence. She literally MADE my experience.
Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.
the first protocol for egg retrieval resulted in over stimulation I believe - my retrieval recovery was painful - I had lots of eggs retrieved (18) and only one healthy embryo (two had to be tested twice - thawed twice - they later came back normal but Dr. Sekhon suggested we repeat the cycle to get more embryos. Second round I believe medication doses changed, were slightly lowered so as not to over stimulate me. Second round we had 14 eggs, 2 embryos.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Jennifer Needle)
I had a few nurses who worked with Dr. Sekhon. Most of my exchanges were lovely. There was one nurse who felt a little less compassionate. Jennifer was great at responding to my many many questions. One area where she could improve is in her management of medications. If I wasn't organized, I would have run out of meds several times throughout the course of my time with RMA. The first time I ordered meds there was a mistake as well, and it was only resolved once I caught it - that caused stress early on.
Describe your experience with RMA of New York.
loved RMA. loved the diversity of the staff. clinic environment was great. they weren't always clear when they were running behind schedule, which was annoying. loved RMA. loved the diversity of the staff. clinic environment was great. they weren't always clear when they were running behind schedule, which was annoying.
Describe your experience with your monitoring appointments at RMA of New York.
it was organized and relatively on time.
Describe the costs associated with your care under Lucky Sekhon at RMA of New York.
i don't remember
What specific things went wrong at RMA of New York?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
Describe the specific things that went wrong at RMA of New York.
one time I was sent the wrong dosage of estrogen, was told to take 3x day vs 2x. I had to call to double check. I also had an issue with ordering my meds the first time I made the order - some items were missing from my initial prescription which I only found out about after speaking with the pharmacy.
10
Doctor
Lucky Sekhon
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Downtown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5